deal desk analyst

Deltek

<div><div><div><div>As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com</div>
</div><div><p><b>Business Summary</b></p>
<div>Interested in joining a global finance team that empowers our project-based customers around the world to build cities and launch spacecraft? Want to be part of a team that embraces career growth through world-class training and investing in each team member&rsquo;s development? This is your opportunity to work for an award-winning company with a dynamic growth strategy and a Finance team committed to bringing passion, integrity and customer focus into everything we do. We value flexibility, collaboration and work-life balance, coming together both in-person and remotely.</div>
</div><div><p><b>Position Responsibilities</b></p>
<div><h2 class="jobSectionHeader"><b>About the Role</b></h2><p>
We are seeking a highly analytical and technically capable <b>Dynamic Deal Guidance (DDG) Support Analyst</b> to support and scale our Dynamic Deal Guidance platform. This role will focus on maintaining and enhancing our <b>Alteryx-based pricing logic</b> and <b>Microsoft Power Apps front-end</b>, ensuring reliable, scalable, and user-friendly deal guidance for our global sales organization.</p><p>
This is a critical role as we expand DDG coverage across additional products, regions, and deal motions. The analyst will act as a day-to-day owner of tool logic, workflows, and user support while partnering closely with Pricing, Deal Desk, Sales Ops, and IT.</p><h2 class="jobSectionHeader"><b>
What is Dynamic Deal Guidance (DDG)?</b></h2><p>
Dynamic Deal Guidance (DDG) is an internal pricing decision tool that provides <b>real-time guidance to sales teams during deal structuring</b>. It applies approved pricing guardrails, discount thresholds, and business rules to promote <b>consistent, scalable, and profitable deal execution</b> across products and regions. As DDG continues to expand globally, dedicated support is required to ensure accuracy, governance, and reliability.</p><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2><h3 class="jobSectionHeader"><b>
DG Tool Maintenance &amp; Enhancements</b></h3><ul><li>
Maintain and update DDG pricing logic, thresholds, and business rules on a <b>quarterly release cycle</b> using <b>Alteryx</b>.</li><li><p>
Support and enhance <b>Microsoft Power Apps</b> used to surface DDG outputs to sales and deal desk users.</p></li><li><p>
Troubleshoot and resolve issues related to logic, data inputs, outputs, and user experience.</p></li><li><p>
Perform testing and validation of logic changes prior to release to ensure accuracy and governance compliance.</p></li></ul><h3 class="jobSectionHeader"><b>
User Support &amp; Adoption</b></h3><ul><li>
Manage the DDG help desk for sales, deal desk, and revenue teams, providing timely and accurate issue resolution.</li><li><p>
Diagnose user issues spanning Alteryx workflows, Power Apps behavior, and upstream/downstream data dependencies.</p></li><li><p>
Partner with Sales Enablement and Pricing to support adoption, training, and rollout of new functionality.</p></li></ul><h3 class="jobSectionHeader"><b>
Monitoring, Insights &amp; Continuous Improvement</b></h3><ul><li>
Monitor DDG usage and adoption trends; identify opportunities to improve performance, usability, and scalability.</li><li><p>
Partner with Pricing and Sales Ops to translate business requirements into tool enhancements.</p></li><li><p>
Support expansion of DDG to new products, deal types, and pricing motions over time.</p></li></ul><h3 class="jobSectionHeader"><b>
Documentation &amp; Governance</b></h3><ul><li>
Create and maintain documentation for tool logic, workflows, configurations, and known issues.</li><li><p>
Support pricing governance by ensuring DDG logic aligns with approved guardrails, discount corridors, and policies.</p></li></ul><h2 class="jobSectionHeader"><b>
Why This Role Matters</b></h2><p>
The DDG Support Analyst is a <b>critical enabler of price realization and deal quality</b>. This role ensures that our Dynamic Deal Guidance platform remains accurate, scalable, and trusted as we expand its use globally. By supporting both <b>Alteryx logic</b> and <b>Power Apps delivery</b>, this position directly protects pricing governance, reduces manual deal friction, and enables consistent execution across sales teams.</p></div><br>
<p></p>
</div><div><p><b>Qualifications</b></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2><p><b>
Required:</b></p><ul><li><p>
2&ndash;4 years of experience in pricing, deal desk, sales operations, analytics, or a related role.</p></li><li><p>
Hands-on experience with <b>Alteryx</b> (or similar workflow automation / analytics platforms).</p></li><li><p>
Hands-on experience building or supporting solutions in <b>Microsoft Power Apps</b>.</p></li><li><p>
Strong analytical and problem-solving skills with high attention to detail.</p></li><li><p>
Ability to translate business requirements into technical logic and user-facing solutions.</p></li><li><p>
Strong communication skills and a customer-service mindset when supporting sales users.</p></li></ul><p><b>
Preferred:</b></p><ul><li><p>
Experience with SQL, data validation, or multi-system data environments.</p></li><li><p>
Familiarity with pricing governance, deal approval processes, or B2B SaaS pricing models.</p></li><li><p>
Experience supporting internal tools used by sales or revenue teams.</p></li></ul><p><b>
Education:</b></p><ul><li><p>
Bachelor&rsquo;s degree in Business, Finance, Computer Science, Engineering, or a related field.</p></li></ul></div>
</div><div><p><b>Travel Requirements</b></p>
<div>10%
</div></div><div><p><b>Applicant Privacy Notice</b></p>
<div><i>Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you (&ldquo;Personal Data&rdquo;) to administer and evaluate your application. We are the &ldquo;controller&rdquo; of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this </i>Employment Candidate Privacy Notice<i>. Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.</i></div></div></div></div><div></div>

Pricing Analyst

Darwinbox

<div><p><b>Job Description</b></p><div><div>
Proof of Execution (PoE) Desk &mdash; Compliance Analyst</div><div>
Location: Cairo, Egypt (English Speaker)</div><div></div><div><br>
Reports to: PoE Desk Lead (dotted line to Global Compliance)</div><div>
Business Unit: Microsoft Operations</div><div>
Role Purpose</div><div>
The PoE Desk Compliance Analyst ensures every Noventiq claim submitted for Microsoft funded services and pre sales activities is accurate, traceable, and fully compliant with program guidance and best practices. The role performs independent pre submission validation across PoE evidence, customer association (CPOR), activity records, and ROI narratives, and partners with Regional Operations Centers (ROCs) to raise the overall quality and integrity of claims.</div><div></div><div><br>
Key Responsibilities</div><div>
1.End to end claim validation (pre submission)</div><div>
oVerify customer identity and association (TPID/CPOR), engagement existence in Partner Center, and subscription identifiers where applicable.</div><div>
oConfirm required artifacts are complete in Noventiq&rsquo;s central PoE repository (questionnaires, invoices, delivery records, unique customer outcomes).</div><div>
oValidate claim compliance against engagement program, delivery and performance requirements based on the check-list (e.g claims general terms, regional performance rate, customer claim limits, delivery hours, etc.)</div><div>
oValidate PoE evidence against Microsoft&rsquo;s acceptance criteria, including what is not acceptable (e.g., generic quotes, master agreements not proving recent engagement, duplicated slides/templates).</div><div>
oApply additional checks for duplicate or rushed engagements, fragmentation/chopping, implausible delivery patterns, and fair market value/market boundary issues. Escalate anomalies to Compliance.</div><div>
2.ROC partnership &amp; workflow control</div><div>
oServe as the final &ldquo;good for submission&rdquo; gate after ROC preparation; record outcomes and feedback loops to ROC owners.</div><div>
oHelp maintain ROC whitelists (who can nominate/submit), flags for nominations outside ROC, and consolidation targets in high risk regions.</div><div>
3.Evidence quality &amp; uniqueness</div><div>
oEnsure each claim&rsquo;s PoE is customer specific (unique outcomes, OKRs, value plan, ROI, next steps), avoiding reuse of slides or models across customers.</div><div>
oContribute to business unit improvements identified in the PoE compliance business case (e.g., centralization, controls, tooling).</div><div>
4.Issue management &amp; escalation</div><div>
oDocument findings, recommend corrective actions, and prepare case packets for Compliance and leadership when patterns of concern arise (duplication, fragmentation, speed anomalies, market misalignment).</div><div></div><div><br>
Required Qualifications</div><ul><li>Bachelor&rsquo;s degree (Business, Finance, Information Systems), or equivalent experience.</li><li>2&ndash;4 years in incentives/compliance operations, deal desk, PMO, audit, or claims processing (preferably within Microsoft partner programs).</li><li>Strong analytical skills with Excel/Power BI; ability to interpret data, reconcile artifacts, and spot patterns/anomalies (duplication, timing, fragmentation).</li><li>Excellent writing and stakeholder communication; comfortable giving precise, actionable feedback to ROC and account teams.</li></ul><div></div><div><br>
Preferred / Nice to Have</div><ul><li>Working knowledge of IT services business and Microsoft product lines,</li><li>Experience working in a distributed multi-national organization.</li></ul><div></div><div><br>
Competencies &amp; Behaviors</div><ul><li>Integrity &amp; independence: maintains a control mindset and unbiased validation stance; escalates issues promptly.</li><li>Detail orientation: meticulous evidence checks, complete audit trail creation.</li><li>Judgment: distinguishes admin defects vs. substantive risks; understands ROI narratives and fair market value boundaries.</li><li>Collaboration: effective partnering with ROCs, field claim owners, Compliance, and Microsoft program contacts.</li></ul></div></div><div></div>

Proof of Execution (PoE) Desk - Compliance Analyst

SailPoint Technologies

<div><p><b>Deal Strategy &amp; Operations Analyst - AMS
</b></p><p><b>Preferred Location: </b>Austin, TX
</p><p></p><p>In this role, you will provide essential support to the sales team at a rapidly growing US based software company. The ideal candidate will approach their work with meticulous detail, owning the roles of tactician and strategist. You will receive quote requests from the sales team, review, approve and provide accurate quotes while communicating with various departments within the organization. Our work environment is casual and fun, but we also work hard. The ideal candidate will be positive, proactive, assertive, and innovative, with well-developed written and communication skills.
</p><p></p><p><b>Responsibilities
</b></p><p>Support the AMS sales team by structuring pricing and providing quotations for customers and partners. You may also help with overflow from other Geos (APAC and EMEA) as needed.
</p><ul><li><p>Work with multiple teams at our Austin, TX US based Headquarters including Sales, Product/Pricing specialists, Finance and Contracts to build and approve pricing and deal structure.
</p></li><li><p>Use CPQ and available tools to issue quotation documents to the customer or partner for signature.
</p></li><li><p>Gain and maintain up to date product knowledge of the SailPoint product suite and its components.
</p></li><li><p>Map out non-standard complex deals using Excel if required and identify appropriate pricing model.
</p></li><li><p>Ensure discount/maintenance levels and payment terms are compliant and in-line with company guidelines.
</p></li><li><p>Monitor and chase pricing exception approvals, escalate when appropriate and build a strong relationship with approvers.
</p></li><li><p>Check for forecast accuracy by ensuring the correct quote is reflecting on the opportunity in Salesforce.com.
</p></li><li><p>Verify account legal entity names and billing addresses are accurate on all paperwork.
</p></li><li><p>Perform post close audit reviews to ensure the correct SKU and support information is copied over to the contract record correctly.
</p></li></ul><p></p><p><b>Skills
</b></p><ul><li><p>Experience with CRM databases, preferably Salesforce.com and quoting tools, ideally Salesforce CPQ.
</p></li><li><p>Excellent attention to detail.
</p></li><li><p>Understanding of subscription and perpetual models desirable.
</p></li><li><p>Ability to manage expectations of a sales team with tight deadlines and constantly changing priorities.
</p></li><li><p>Aptitude to manage discounting and margins for partners.
</p></li><li><p>Proficient in Microsoft Office and Adobe DC.
</p></li><li><p>Mathematically inclined and data driven.
</p></li><li><p>Highly responsive with excellent communication skills, both written and verbal.
</p></li><li><p>Ability to prioritize and manage your own workload with minimal oversight.
</p></li></ul><p></p><p><b>Experience Requirements:
</b></p><ul><li><p>Two (2) years of previous Deal Desk, Sales Operations, Business Operations or Price / Quote experience preferred.
</p></li></ul><p></p><p><b>Education (preferred, not required):
</b></p><p>Bachelor's degree or global equivalent in a Business, Finance or Sales related field.
</p><p></p><p>Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.
</p><p></p><p>As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint&rsquo;s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):
</p>$46,800 - $66,800 - $86,800
<p>Base salaries for employees based in other locations are competitive for the employee&rsquo;s home location.
</p><p></p><p>Benefits Overview
</p><p>1. Health and wellness coverage: Medical, dental, and vision insurance
</p><p>2. Disability coverage: Short-term and long-term disability
</p><p>3. Life protection: Life insurance and Accidental Death &amp; Dismemberment (AD&amp;D)
</p><p>4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children
</p><p>5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
</p><p>6. Financial security: 401(k) Savings and Investment Plan with company matching
</p><p>7. Time off benefits: Flexible vacation policy
</p><p>8. Holidays: 8 paid holidays annually
</p><p>9. Sick leave
</p><p>10. Parental support: Paid parental leave
</p><p>11. Employee Assistance Program (EAP) and Care Counselors
</p><p>12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
</p><p>13. Health Savings Account (HSA) with employer contribution
</p><p></p><p>SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
</p><p></p><p>Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.</p></div>

Deal Strategy Analyst

MillsHill Recruitment Limited

<p>2nd Line Service Desk Analyst - Managed Services </p> <p>Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN</p> <p>My client is a well established yet fast growing MSP based in London that is in the market for a proven 2nd Line Service Desk Analyst ideally coming from a MSP setting. </p> <p>As 2nd Line Service Desk Analyst you will be a natural troubleshooter with a proven background in supporting escalated tickets. The 2nd Line Service Desk Analyst will have a broad and solid range of technical skills covering tech such as Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN. This is a fast paced MSp environment and as such you will be comfortable working in a pressurised yet fun and dynamic environment. </p> <p>Along side your technical competency you will be an outstanding communicator driven by client satisfaction and top class levels of customer service. </p> <p>This is an office based role with occasional customer site visits across London.</p> <p>2nd Line Service Desk Analyst - Managed Services </p> <p>Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN</p> <p>Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN</p> <p>Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN</p> <strong>MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity.</strong><strong>Regards </strong><strong>MillsHill Recruitment Ltd</strong>

2nd Line Support Analyst - Managed Services

Sysco

Job Description <br><p><strong>Service Desk Analyst<br> Hybrid - Ashford, Belfast or London</strong></p><p>Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis.</p><p>Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical escalations  click apply for full job details

Service Desk Analyst (French or Swedish speaking)

Oracle

<div>
 <p>
  <strong>
   About the Company:
  </strong>
 </p>
 <p>
  Oracle is a global leader in cloud technology and enterprise solutions, empowering businesses across industries with innovation, scalability, and performance. With a strong presence worldwide, Oracle fosters a culture of collaboration, growth, and inclusivity.
 </p>
 <p>
  <strong>
   About the Team:
  </strong>
 </p>
 <p>
  The Customer Deal Desk team operates in a multicultural environment, supporting multiple countries and business lines. The work is dynamic, fast-paced, and closely aligned with Oracles quarterly and annual fiscal cycles, ensuring critical support to the global sales organization.
 </p>
 <p>
  <strong>
   Role Overview:
  </strong>
 </p>
 <p>
  As a
  <strong>
   Lead Specialist,
  </strong>
  you will be responsible for creating, validating, and processing contract documentation in compliance with Oracle policies. You will work closely with Sales, Finance, Legal, and other internal stakeholders to ensure accuracy, mitigate risk, and enable seamless business operations.
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Create, validate, and process contract documents using Oracle&rsquo;s standard templates.
  </li>
  <li>
   Ensure compliance with Oracle policies, approvals, and corporate risk guidelines.
  </li>
  <li>
   Collaborate with Sales, Finance, Legal, and Customer Deal Desk teams for smooth deal execution.
  </li>
  <li>
   Manage multiple requests efficiently while meeting tight deadlines.
  </li>
  <li>
   Provide exceptional customer focus and maintain a high level of accuracy.
  </li>
 </ul>
 <p>
  <strong>
   Required Skills:
  </strong>
 </p>
 <ul>
  <li>
   Strong decision-making skills under pressure, even with incomplete data.
  </li>
  <li>
   Excellent English communication skills (written &amp; verbal).
  </li>
  <li>
   Ability to manage multiple priorities with strong attention to detail.
  </li>
  <li>
   High adaptability and quick learning ability in a fast-moving environment.
  </li>
  <li>
   Strong organizational skills with proven ability to meet deadlines.
  </li>
  <li>
   Proficiency in MS Office (Outlook, Word, Excel, PowerPoint).
  </li>
  <li>
   (Preferred) 10 years of experience handling contractual documents.
  </li>
  <li>
   (Preferred) Knowledge of Oracle policies and procedures.
  </li>
 </ul>
 <p>
  <strong>
   Shift Details:
  </strong>
 </p>
 <p>
  <strong>
   Shift Timing:
  </strong>
  Flexible and should be open to work Night shifts
 </p>
 <p>
 </p>
</div>


Contract Specialist

JPMorganChase

<div><b>JOB DESCRIPTION</b><p><br>
Loan Servicing Specialist &ndash; Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment.</p><p><b>
Job Summary</b></p><p>
As a Loan Servicing Specialist &ndash; Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across various processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro &amp; Past Due Reconciliation, allowing you to make a significant impact on our operations.</p><p><b>
Job Responsibilities</b></p><ul><li>
Adhere to established QUALITY &amp; QUANTITY SLAs consistently.</li><li>
Ensure 100% compliance with process-related policies, guidelines, and controls.</li><li>
Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently.</li><li>
Support the secondary trading desk with trade booking and settlements.</li><li>
Liaise with bank departments and external contacts, including Borrowers and Trustees.</li><li>
Follow up timely with agents or customers for any missing notifications.</li><li>
Complete all funding within the SLA on the same day.</li><li>
Serve as the SME and first internal POC for process-related queries and clarifications.</li><li>
Act as the first point of escalation for process-related issues from customers.</li><li>
Pay attention to detail to ensure all documents are processed correctly.</li><li>
Identify changes to processes to improve productivity and efficiency.</li></ul><p><b>
Required qualifications, capabilities and skills</b></p><ul><li>
Hold a bachelor's degree in finance or a related field, or possess equivalent work experience.</li><li>
Minimum 6 months of experience in the financial services industry with a proven track record of delivery.</li><li>
Understand business financial statements, cash flow capacity, and loans across various industries.</li><li>
Exhibit strong research, analytical, and comprehension skills to analyze large data sets.</li><li>
Manage clients effectively, build partnerships, and lead while engaging multiple stakeholders.</li><li>
Utilize effective time management and prioritization skills to achieve business objectives.</li><li>
Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments</li></ul><p><b>
Preferred qualifications, capabilities and skills</b></p><ul><li>
Build relationships with clients, internal partners, and peers effectively.</li><li>
Recognize issues or problems that need to be escalated promptly.</li><li>
Develop domain learning and exhibit strong interpersonal and communication skills.</li><li>
Apply analytical thinking and problem-solving skills effectively.</li><li>
Understand the product lifecycle and area product management thoroughly.</li></ul>
<b>ABOUT US</b><div><br>
<p>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.<br>
<br>
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p></div><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Loan Servicing - Operations Analyst

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