debt collection officer

Ralshypermarket

Job Summary:The Debt Collection Officer is responsible for ensuring timely collection of outstanding payments from clients or customers. This role involves following up on overdue accounts, negotiating repayment plans, maintaining accurate records, and ensuring compliance with company policies and legal regulations.Key Responsibilities:&middot; Contact customers via phone, email, or written correspondence to follow up on outstanding invoices or overdue payments.&middot; Negotiate and arrange payment plans or settlements in line with company policies.&middot; Maintain detailed and accurate records of all collection activities and customer interactions.&middot; Monitor aging reports and ensure follow-up on all delinquent accounts.&middot; Collaborate with internal departments (Finance, Sales, Customer Service) to resolve billing disputes or discrepancies.&middot; Escalate accounts for legal action when necessary and coordinate with legal teams on debt recovery processes.&middot; Prepare and submit regular reports on collection performance and outstanding accounts.&middot; Ensure compliance with financial regulations, data privacy laws, and ethical collection practices.&middot; Maintain professional communication to preserve customer relationships while ensuring timely recovery.&middot; Achieve monthly collection targets as set by management.Qualifications &amp; Skills:&middot; Education: Bachelor&rsquo;s degree in Finance, Accounting, Business Administration, or related field.&middot; Experience: 2&ndash;4 years of experience in debt collection, credit control, or accounts receivable.&middot; Skills:o Strong negotiation and communication skills.o Excellent attention to detail and record-keeping.o Ability to handle difficult conversations tactfully and professionally.o Proficiency in MS Office (Excel, Word) and accounting/ERP systems.o Knowledge of collection laws and credit procedures.&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;

Debt Collection Officer

First Solution Management Services

A Debt Collections Officer is responsible for recovering outstanding debts owed to a company or financial institution. The role requires strong communication, negotiation, and organizational skills, as well as professionalism and empathy when dealing with customersKey Responsibilities<ul><li>Debt Recovery</li><li>Contact customers (via phone, email, or letter) to remind them of overdue payments.</li><li>Negotiate payment plans or settlements that are acceptable to both the customer and the company.</li><li>Follow up consistently to ensure agreed payments are made.</li><li>Account Management</li><li>Monitor aging accounts and identify overdue invoices.</li><li>Maintain accurate and up-to-date customer account records.</li><li>Escalate complex or high-value cases to senior management or legal teams when necessary.</li><li>Customer Interaction</li><li>Communicate courteously and professionally with customers in arrears.</li><li>Provide information on outstanding balances and resolve any disputes or discrepancies.</li><li>Offer financial hardship support or alternative repayment options when appropriate.</li></ul>Skills and Competencies&middot; Strong negotiation and persuasion abilities. Excellent verbal and written communication&middot; Emotional intelligence and conflict resolution&middot; Attention to detail and accuracy in record-keeping&middot; Knowledge of credit control and debt recovery processes&middot; Ability to work under pressure and meet targetsEducation Requirements - Minimum bachelor&rsquo;s degree holder-Job Types: Full-time, PermanentExperience:<ul><li>Debt Collection: 1 year (Preferred)</li></ul>Job Type: PermanentPay: AED3,500.00 - AED4,000.00 per month

Family Builders & Developers

Family Builders &amp; Developers is looking for a dedicated and proactive Recovery Officer (Female) to join our team. The role focuses on managing overdue accounts, creating effective repayment solutions, and ensuring all recovery activities comply with internal policies and regulatory standards.RESPONSIBILITIES:<ul><li>Monitor and manage outstanding client accounts while maintaining accurate records.</li><li>Reach out to clients via phone, email, and in-person meetings to initiate and follow up on recoveries.</li><li>Design and implement feasible repayment plans, ensuring client commitments are met.</li><li>Collaborate with internal legal and sales teams to address complex recovery cases.</li><li>Professionally handle client disputes concerning payments, contracts, or property matters.</li><li>Perform skip tracing to locate clients who are unresponsive or have updated contact information.</li><li>Conduct regular follow-ups and visits to encourage timely payments.</li><li>Keep detailed and updated records of all recovery actions and communications.</li><li>Provide monthly recovery updates and performance reports to management.</li></ul>REQUIREMENTS:<ul><li>Bachelor&rsquo;s degree in Commerce, Business Administration, Finance, or a related discipline.</li><li>Minimum of 3 years of experience in debt collection, client recovery, or a similar role.</li><li>Strong negotiation and interpersonal skills, particularly for sensitive discussions.</li><li>Knowledge of basic legal and procedural aspects of debt recovery.</li><li>Proficiency in MS Office (Word and Excel); familiarity with CRM systems is a plus.</li><li>Highly organized, detail-oriented, and able to work independently as well as part of a team.</li></ul>LOCATION: Near Lucky One Mall, Karachi Preference will be given to candidates residing near Lucky One Mall, Karachi, or those who can commute easily.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Recovery Officer (Female)

Client of Michael Page

<div> <div> <ul> <li> Manage outstanding receivables and ensure timely collection of payments </li> <li> Develop and enforce credit control policies to reduce bad debt exposure </li> <li> Conduct regular follow-ups on overdue invoices and resolve disputes promptly </li> <li> Prepare aging reports, cash flow forecasts, and highlight high-risk accounts </li> <li> Perform regular reconciliations of client accounts and resolve discrepancies </li> <li> Act as the main contact for clients regarding credit terms and payment schedules </li> <li> Collaborate with internal teams to align credit terms and contract conditions </li> <li> Maintain strong relationships with banks and credit insurers to optimize practices </li> <li> Ensure compliance with UAE financial regulations and IFRS standards </li> <li> Work with auditors and fund administrators to maintain accurate reporting </li> <li> Coordinate with legal teams and external counsel on complex disputes and recoveries </li> <li> Maintain audit-ready records of all credit control activities and internal controls</li></ul> </div> </div>

Credit Controller - Investment Manager

Vista

Your Responsibilities
<ul>
<li>Be responsible for the following the business processes of successful and timely collection and allocation of amounts from Vista customers. Tasks to include the daily sending payment requests, analysing balances due, and escalating issues relating to potential bad debts.</li>
<li>Liaising with clients and following up on actions taken.</li>
<li>Responsible for ensuring that all funds are collected, accounts reconciled, and queries resolved for Key High value level client accounts.</li>
<li>Building and maintaining relationships with clients, facilitating greater efficiency in payments and query resolutions.</li>
<li>Continually assess all accounts to minimise client s exposure in terms of debt versus deposit.</li>
<li>Investigate, manage and resolve all disputes quickly and efficiently in-order-to collect funds.</li>
<li>Attending client meetings to discuss any finance questions or queries when necessary.</li>
<li>Ensuring that customers pay amounts owed to the company by the due date using a variety of payment methods.</li>
<li>Agreeing payment and repayment plans with customers that are in default of payment terms initiating legal proceedings if necessary.</li>
<li>Allocating all cash received into the business on-a-daily basis.</li>
<li>Ensuring compliance with the company credit policy, business processes and Sarbanes-Oxley requirements.</li>
<li>Gathering quantifying data and generate reports to assist in cash collection and identifying problem areas.</li>
<li>Identifying and recommending opportunities for improvement in existing procedures and processes consistent with company policies and procedures.</li>
<li>Preparing daily and ad-hoc reporting for management at month end and as requested.</li>
<li>Supporting the Credit Controllers in the global team.</li>
<li>Perform any other tasks reasonably required to be undertaken in accordance with the instructions of the Reporting Manager</li>
</ul>
Required Skills, Qualifications, And Experience
Demonstrate intermediate Excel and strong analytical skills, with the ability to provide client focused analysis and commentary.
Excellent verbal and written communications skills including cross functional collaboration.

Senior Credit Controller

Inspire Management Training Center

We&rsquo;re seeking a skilled Collections Officer with experience in banking collections or credit recovery. The ideal candidate will have strong negotiation skills, the ability to manage overdue accounts effectively, and a valid driving license for field visits.Requirements:<ul><li>Experience in credit recovery or banking collections</li><li>Strong communication and negotiation skills</li><li>Valid driving license</li><li>Well-organized with strong reporting abilities</li></ul>Preferred:<ul><li>Knowledge of debt restructuring and credit risk management</li><li>Familiarity with collections software or CRM systems</li><li>Understanding of local debt recovery regulations</li></ul>Job Types: Full-time, PermanentEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Collection Officer: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Collection Officer

Richard Lloyd

Credit Officer - Technology Company Background Our client is a leader in innovative banking technology. They have a diverse business which has import, design, software and logistical elements to it. You will get great exposure across the business units and stakeholders. They have enjoyed over 30 years of success, and the recent pandemic challenges have not slowed them down! The finance team has personable, empathetic managers who will leave you to work autonomously but also be there for advice. The Role This Accounts Officer role reports to a Finance Manager and would be responsible for: <ul> <li>Contract & Process Alignment - Ensure internal systems and procedures match contractual terms; review and reconcile agreements, rebates, and direct debits for accuracy.</li> <li>Collections & Credit Control - Manage the collection and allocation of payments, maintain an accurate credit diary, and follow up consistently on outstanding balances.</li> <li>Account Reconciliation - Regularly review and balance accounts, resolving discrepancies related to payments, deductions, and rebates through close coordination with internal teams.</li> <li>Debtor Reporting - Prepare aged debtor reports, monitor DSO performance, present debt status at monthly reviews, and recommend actions for overdue or doubtful accounts.</li> <li>Customer Service - Act as the primary contact for billing, rebate, and payment enquiries; maintain clear records of interactions and provide timely, professional responses.</li> </ul> Your Background To be considered for this role, the MUST haves are: <ul> <li>2 years' experience minimum as a Credit Officer or AR Clerk (must have).</li> <li>Great English communication skills & a team player who is happy to help out to support their colleagues.</li> <li>Full working rights to work permanently in Australia.</li> </ul> It's desirable that you also have a relevant tertiary qualification. If you are keen to apply for this AR / Credit Officer role, please contact Adele at Richard Lloyd on , quoting reference 9617 or click on 'apply now' below.

Credit Officer

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