debt recovery officer

Naffco

<div></div><div>Experience: 2 - 5 yrs. | Opening: 1
 
Education:Bachelor of Commerce(Commerce) 
Nationality: Any Nationality 
Industry Type:Construction / Civil Engineering 
Salary: AED 3,000 - 3,500 ($811 - $946)
 
Functional Area:Finance / Treasury Feb 17,2026 
<div><div>
</div></div><div></div><h3 class="jobSectionHeader">Job Description</h3>
<div>We are seeking an experienced Debt Collection Officer with a strong background in the construction industry to manage receivables, follow up on outstanding payments and support healthy cash flow. The role requires knowledge of construction contracts, billing cycles and client coordination.
Key Responsibilities<ul><li>
Follow up on outstanding invoices from clients, consultants and contractors</li><li>
Coordinate with project, contracts and accounts teams on billing and variations</li><li>
Track payment milestones, retention amounts and certification status</li><li>
Prepare ageing reports and escalate overdue accounts</li><li>
Conduct site and client visits for payment follow-ups when required</li><li>
Ensure compliance with contract terms and payment schedules</li><li>
Support negotiations and payment plans with clients</li><li>
Maintain accurate records of collections and correspondence</li></ul>
</div><div><h3 class="jobSectionHeader">Desired Candidate Profile</h3>
<div><ul><li>Diploma or Bachelor&rsquo;s degree in Commerce, Finance, Business or related field</li><li>
3&ndash;6 years of debt collection experience in the construction or contracting industry</li><li>
Strong understanding of construction invoices, BOQs, variations and retention</li><li>
Knowledge of contract terms (FIDIC preferred)</li><li>
Excellent communication and negotiation skills</li><li>
Proficiency in ERP/accounting systems and MS Excel</li><li>
Ability to work under pressure and meet collection targets</li></ul>
</div>Keyword: Payment Recovery Specialist,Debt Collection,Debt Management,Debt Collector,Senior Debt Collector,Debt Collections Officer,Debt Recovery Officer,Debt Recovery,Accounts Receivable Specialist</div></div>

Debt Collector

Al Sultan Road Contracting & Infrastructure

We are seeking an experienced Debt Collector / Collections Officer to join our team. The ideal candidate has proven experience in debt collection, can work under pressure, handle multiple cases simultaneously, and communicate firmly yet professionally with clients.This role requires strong follow-up skills, accuracy in reporting, and the ability to meet collection targets while complying with company policies and legal standards.Key Responsibilities<ul><li>Contact clients to follow up on outstanding payments via phone, email, and in-person visits when required</li><li>Negotiate payment plans and settlement arrangements professionally</li><li>Maintain accurate records of collection activities and client communications</li><li>Prepare regular collection reports and updates for management</li><li>Follow up on overdue accounts and ensure timely recovery</li><li>Coordinate with finance, sales, and legal teams as needed</li><li>Ensure compliance with company policies and applicable regulations</li><li>Manage multiple accounts and priorities in a fast-paced environment</li></ul>Requirements<ul><li>Previous experience in debt collection or credit control (required)</li><li>Ability to work under pressure and meet deadlines</li><li>Strong negotiation and communication skills</li><li>Fluent in Arabic and English (spoken and written)</li><li>Advanced MS Office skills (Excel, Word, Outlook &ndash; reporting is essential)</li><li>High level of professionalism, integrity, and confidentiality</li><li>Strong attention to detail and follow-up discipline</li></ul>Preferred Qualifications<ul><li>2+ years of experience in debt collection or a related financial role</li><li>Experience handling high-volume or corporate accounts</li><li>Knowledge of UAE collection practices and procedures</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have previous hands-on experience in debt collection or credit control?</li><li>How many active accounts have you handled at the same time in a previous role?</li><li>What is your level of proficiency in Microsoft Excel (tracking, reports, follow-ups)?</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Debt Collector / Collections Officer

First Solution Management Services

Job description:Pay: 3,000.00 (AED) - 4,000.00 (AED) per monthJob description:We are looking for Debt Recovery Agents Job Location:- Dubai UAE Salary Range-3,000-4000 Job Status:- Full TimeThe Debt Collection Officer is responsible for recovering outstanding payments from customers while maintaining positive relationships and complying with legal and ethical standards. The role involves monitoring accounts, negotiating payment plans, and ensuring timely collection of debts to support the organization&rsquo;s financial stability.Key Responsibilities<ul><li>Contact customers via phone, email, or written correspondence to collect overdue payments</li><li>Review customer accounts to identify outstanding balances and follow up accordingly</li><li>Negotiate repayment plans and settlement agreements within company guidelines</li><li>Maintain accurate records of all collection activities and customer interactions</li><li>Monitor and follow up on payment commitments</li><li>Provide excellent customer service while recovering debts</li></ul>Must Have:- - Strong negotiations skills - Target oriented - Capable of handling target pressure - Able to work as per the given deadlines - Problem solving skills - Good written and verbal communicationEducation Requirements - Minimum bachelor&rsquo;s degree holder-Job Types: Full-time, PermanentExperience:<ul><li>Debt Collection: 1 year (Preferred)</li></ul>Job Type: PermanentJob Type: PermanentPay: AED3,500.00 - AED4,000.00 per month

Debt Collection Officer

UNIVERSAL LOGISTICS SERVICES (PRIVATE) LIMITED

We&rsquo;re Hiring &ndash; Collections Officer (Lahore) We are looking for a dedicated and result-oriented Collection Officer to ensure timely recovery of outstanding payments while maintaining strong customer relationships.Key Responsibilities:<ul><li>Ensure timely collection of outstanding payments within assigned territory</li><li>Meet collection targets and manage DSO effectively</li><li>Deliver and follow up on invoices and payment documents</li><li>Coordinate with Finance/Accounts for reconciliation and discrepancies</li><li>Issue payment receipts and submit daily visit reports</li><li>Maintain professional relationships with customers to support smooth collections</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree must (Accounting/Business or related field preferred)</li><li>1&ndash;2 years of experience in collections (courier, logistics, bank, or recovery)</li><li>Strong communication, negotiation, and MS Office skills</li></ul>Benefits:<ul><li>Life &amp; health insurance</li><li>Fuel facility</li><li>Company-maintained bike</li><li>Mobile allowance</li><li>Performance-based incentives</li></ul>Location: Lahore Apply at: upspakistanhr@ups.comJob Type: Full-timePay: Rs55,000.00 - Rs60,000.00 per monthWork Location: In person

Collections Officer

Aditya Birla Group

<div><div><div><div><div><div><div>Collections - Retail Secured Flows
</div><h1 class="jobSectionHeader">Collection Officer</h1>
<div>Location: W-JOD, Jodhpur</div>
<div>
</div></div></div><div><h2 class="jobSectionHeader">Job Description</h2>
<div>Collection Officer
1) Job Purpose: Write the purpose for which the job exists (in 2-3 lines) (Max 1325 Characters)<ul><li>
To manage the collections process for a set of delinquent accounts within a location, working with non-performing defaulting borrowers to create optimum recovery solutions.</li></ul>
2) Dimensions:
<ul><li>Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job.</li><li>
Other Quantitative and Important Parameters for the job: Budgets/ Volumes/No. of Products/Geography/ Markets/ Customers or any other parameter</li><li>
Collections Resolutions &ndash; Ensure recovery of overdue monies in various buckets as per targets and expectations rolled out by Central Strategy Team</li><li>
Negotiation skills &ndash; Direct interaction with Overdue Customers and maximize collections basis underlying bucket-level collections philosophy</li></ul>
3) Job Context &amp; Major Challenges:
Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section ((Max 3975 Characters)
Organization Context<ul><li>
Aditya Birla Finance Limited (ABFL) is a lending subsidiary of Aditya Birla Capital Limited. ABFL is registered with RBI as a Systematically Important Non-Deposit accepting Non-Banking Finance Company (NBFC). ABFL is one of the top private diversified NBFCs in India. As of 31-Dec&rsquo;20, ABFL has a pan-India presence with 91 branches and a lending book of Rs. 45,560 Crores.</li><li>
ABFL offers end-to-end lending solutions to a diverse set of customers - Retail, HNI, MSMEs, and Mid &amp; Large Corporates through secured as well as unsecured loan products. The diverse range of lending products includes Retail Small Ticket Secured and Unsecured Loans, Unsecured Personal Loans, Unsecured Business Loans, Health &amp; Education Loans, Digital B2B2C and B2B2B Small Ticket Loans, Small Business Secured Loans, Loans Against Property (LAP), Lease Rental Discounting (LRD), Construction Finance (to Real Estate Developers), SME Loans, Capital Markets Loans (Loan Against Shares), Supply Chain Finance, Mid and Large Corporate Loans, and Infrastructure Finance loans. ABFL also has a Wealth Management division.</li><li>
ABFL is rated &ldquo;AAA&rdquo; by India Ratings, ICRA and CARE (reaffirmed in 2020). ABFL secured the ABG Business Excellence Award in 2017 (Silver), and 2015 (Bronze), and multiple other Awards on forums like CII</li></ul>
Business context:<ul><li>
The Risk &amp; Compliance is engaged in formulating credit risk policies for all ABFL businesses, carries out risk assessment of credit proposals, obtains credit decisions from Credit Committees, monitors credit exposure and carries out recovery of over dues. It formulates risk policies in association with Central Risk, ABFSG for overall risk management in ABFL.</li><li>
Credit / Loan proposals prepared by Business Credit team are critically analyzed from credit risk perspective and the proposals along with Risk Assessment Sheet are put upto to Credit Committee for approval. While carrying out critical evaluation of the credit proposal the function also carries out evaluation of the risk mitigants in the credit proposal like the nature and the quality of the collateral, adequacy of the collateral, acceptability of the collateral given the regulatory and the compliance needs.</li></ul>
3) Job Context &amp; Major Challenges:<ul><li>
Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section ((Max 3975 Characters)</li><li>
The Risk &amp; Compliance function carries out monitoring of client wise exposure and portfolio exposure to identify &lsquo;early warning signals&rsquo; of stress and to minimize NPAs. Currently monitoring is done in association with Business Teams as RMG does not have presence at Branch level. It carries out over due loan recovery from defaulting clients in coordination with Business Teams.</li></ul>
Job Context:<ul><li>
To enable enhanced business profitability through the effective management of the delinquent portfolio of Retail Lending Loans in the City / Cities managed</li><li>
To achieve the desired collections efficiencies across products managed</li><li>
Ensure that adequate Collections Intensity of follow up is executed for all Delinquent accounts</li><li>
Continuously review the location portfolio and report Early Stress Accounts / Potential Delinquent customers to ACM/ RCM / Head &ndash; Collections &amp; RISK team.</li><li>
Ensure that all Collections Activities are properly documented in the form of Collections Trails</li><li>
Ensure that all Collections Processes &amp; Risk Governance Mandates rolled out are completely adhered to at each location.</li><li>
Negotiate on critical delinquent accounts and obtain repayments to minimize losses.</li><li>
Liaison with Legal / law enforcement agencies for speedy recovery of delinquent/write off cases.</li><li>
Provide feedback on the effectiveness of Collections Strategies formulated and implemented.</li><li>
Coordination with legal team for all collection&rsquo;s legal cases.
</li></ul>4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)- Maximum 10 KRAs can be updated
Key Result Areas (Max 1325 Characters)/ Supporting Actions (Max 1325 Characters)<ul><li>
Manage the collections process at a Location / City level, streamlining operations and working to minimize the costs of default and bad debt</li><li>
Achievement of desired Collections Efficiency
</li><li>Monitor customer accounts delinquent in the city / cities managed, identifying and flagging likely cases of default or delayed payment</li><li>
Work with non-performing\delinquent borrowers to create optimum recovery solutions.</li><li>
Ensure that all documentation related to the collections process is maintained in accordance with internal norms and regulatory requirements.</li><li>
Respond to customer complaints regarding the collections process, taking steps to ensure a satisfactory outcome for both ABFL as well as its customers.</li></ul>
Trail Updates<ul><li>
Ensure that all collections attempts are recorded as Feedback Trails on the Collections Management System.</li></ul>
Utilization of Collections Tools<ul><li>
Thorough understanding of Collections philosophy in each Delinquency stage / bucket and usage of appropriate collections tools including not limited to legal actions, settlements, restructuring etc</li></ul>
Audit<ul><li>
100% compliance to Collections Process detailed in the SoP.</li></ul>
5) Job Purpose of Direct Reports: Describe the job purpose of the direct report/s to the job (in 2-3 lines for each report)
N/A
6) Relationships: Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with in order to deliver the job objectives
Relationship Type
Internal<ul><li>
Area Manager Collections/ Regional Manager &ndash; Collections / Head Collections</li><li>
Team members in other Risk functions</li><li>
 Operations Team / Underwriting</li><li>
Legal
</li></ul>Frequency<ul><li>
Fortnightly &amp; Monthly</li><li>
Monthly</li><li>
Weekly</li><li>
Need Based</li></ul>
Nature
<ul><li>Portfolio &amp; Mkt update / Review</li><li>
Early Mortality Case feedback and review</li><li>
Discussion on system updation of Collections Cases, MIS, Bounce details etc.</li><li>
Discussion on Legal triggers/ status updates on Delinquent accounts</li></ul>
 External<ul><li>
Clients, Channel partners</li><li>
Corporate CRC teams</li><li>
Legal experts, consultants</li><li>
Peers in Industry</li></ul>
Frequency<ul><li>
Daily / Weekly</li><li>
Need Based</li><li>
Need Based</li><li>
Need based</li></ul>
Nature
<ul><li>Visits / discussions on portfolio.</li><li>
Reviews, case updates, exception reporting, etc</li><li>
Discussion on legal matters, recovery mechanism and updates, etc.</li><li>
Market intelligence, networking, etc</li></ul>
3) Job Context &amp; Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section ((Max 3975 Characters)
6) Relationships: Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with in order to deliver the job objectives
4. Peers in Industry
4. Need based
7) Organizational Relationships: Provide the structure for a level above and below the position for which this job description is written. Use position titles in the structured and indicate all the reports of the position.
SIGN-OFF: Provide the name of the Manager and the jobholder. Signature needed for the hard copy of the JD. Hard copy to be maintained in the organizational record.
Job Holder
Reports to &ndash; Manager
Name
Date of Entry / Approval
</div><div><div><div>Minimum Experience Level</div>
<div>0 - 4 years</div>
</div><div></div><div><div>Job Qualifications</div></div></div></div></div></div></div></div>

Collection Officer

Bayut KSA - بيوت السعودية

<div>
 
 Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 
 
 As the Recovery Officer will be responsible for revenue recovery from developer against the invoiced sales from Bayut. He/She will be meeting developers for timely payments to Bayut.
 
 
 
 
 In this role , You will :
 
 
 
 <ul>
 <li>
 The incumbent will be responsible to prepare and share the daily Reporting &amp; Analysis for Recovery status for all the projects to give visibility to the management and the finance team&nbsp;
 </li>
 <li>
 The developers and projects will be bifurcated into Good, Average and Chronic based on the recovery ratio and Recovery executive needs to make timely escalation of chronic cases to the management to avoid bad debts in future
 </li>
 <li>
 Follow up and ensuring the Ifragh completion&nbsp;
 </li>
 <li>
 Ensuring the funds deposit to Developer account and share the report with Finance &amp; Head of Sales
 </li>
 <li>
 Follow up for Invoicing the completed units
 </li>
 <li>
 Recovery of each invoice within Turnaround Time (will be defined in the SOPs)
 </li>
 <li>
 Archiving the Invoice Copies, Developer Deposits &amp; Acknowledgments and Recovery for Bayut
 </li>
 <li>
 Revenue Realization from Developer to Bayut Account
 </li>
 <li>
 Leg work for recovery related Legal matters for delivery and collection of documents
 </li>
 <li>
 This recovery to be carried out from Developers and in some cases from clients
 </li>
 
 
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in business administration
 </li>
 <li>
 At least 1-2 years previous in Real Estate or Recovery role in any industry
 </li>
 <li>
 Proven experience, meeting or exceeding targets
 </li>
 <li>
 In depth knowledge of commercial avenues
 </li>
 <li>
 Solid understanding of market research and data analysis methods
 </li>
 <li>
 A deep understanding of the market services/products
 </li>
 <li>
 Understanding of real estate sales
 </li>
 <li>
 Ability to accurately forecast sales
 </li>
 <li>
 Ability to analyse data to find trends and problems
 </li>
 <li>
 Outstanding communication and interpersonal skills
 </li>
 <li>
 Analytical mind with excellent data collection and analysis skills
 </li>
 <li>
 Excellent organisational and time management skills
 </li>
 <li>
 Strong team orientation, communication, creative &amp; analytical skills
 </li>
 <li>
 Adaptability
 </li>
 <li>
 High level of integrity
 </li>
 <li>
 Highly organised and detail oriented
 </li>
 <li>
 Ability to listen to and speak with clients, sales members, and other managers is essential for effective real estate sales managers
 </li>
 
 
 
 
 </ul>
 
 Benefits
 
 
 
 
 <ul>
 <li>
 High-performing and fast-paced work environment
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Rewards and recognition
 </li>
 <li>
 Learning &amp; Development
 </li>
 </ul>
 
 Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
 
 #KSABayut
 
 
 
 
</div>

Recovery Specialist (تحصيل)

AW Holding DMCC

DEBT SETTLEMENT SPECIALISTWe are expanding and looking for a passionate and solution-oriented employee. If you wish to be a part of our Great Team, we invite you to join us.An int&rsquo;l Group of Companies based in Dubai specialized in:- Debt Management- Risk Management- Translation ServicesIs seeking an experienced Debt Collection OfficerJob Responsibilities:&middot; Collect outstanding debts on behalf of our clients and achieve the set collection target.&middot; Keep track of assigned accounts, and follow up consistently&middot; Work in an organized manner and follow all TAT process of collections&middot; Plan course of action to recover outstanding payments&middot; Locate and contact debtors to inquire of their payment status&middot; Negotiate payoff deadlines or payment plans&middot; Handle all enquiries and complaints&middot; Investigate and resolve discrepancies&middot; Create trust relationships with debtors when possible to avoid future issues&middot; Update account status and database regularly&middot; Alert superiors of debtors unwilling or unable to pay when necessary&middot; Comply with requirements when legal action is unavoidable&middot; Must have At Least 2 Years ExperiencedSkills and Requirements:&middot; Minimum Bachelor&rsquo;s degree&middot; Proven experience as debt collector&middot; Experience in working with targets and tight deadlines&middot; Knowledge of relevant legal requirements&middot; Working knowledge of MS Office and databases&middot; Excellent communication and people skills&middot; Apt in negotiating and persuading&middot; Ability to be polite and compassionate without lacking confidence&middot; Self-motivated, fast learner and provide creative strategies and gel with the teamPlease send us your resume to: career at alwadiholding dot com quoting the reference in &ldquo;DC2025&rdquo;.Job Type: Full-timePay: From AED4,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>

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