debt recovery specialist

ATTARI GROUP OF COMPANIES (Cresent NOVA Intl)

Key Responsibilities and Duties<ul><li>Strategic Planning: Develop and implement comprehensive recovery strategies for and written-off portfolios to maximize returns.</li><li>Operational Management: Oversee day-to-day recovery, collections, and asset repossession activities.</li><li>Team Leadership: Lead, mentor, and set KPIs for recovery specialists, analysts, and call center teams to enhance productivity.</li><li>Negotiation &amp; Debt Resolution: Manage high-level negotiations with external partners, debtors, and legal counsel for effective resolution.</li><li>Compliance and Risk Management: Ensure all recovery actions adhere to financial regulations, debt collection laws, and company policies.</li><li>Reporting &amp; Analysis: Prepare weekly/monthly reports on recovery performance, projections, and progress for senior management.</li><li>Process Improvement: Identify gaps in current processes and implement improvements to increase collection rates and reduce cycle times. Indeed +8</li></ul>Required Qualifications and Skills<ul><li>Experience: 5&ndash;8+ years of experience in recovery, debt management, financial services, or real estate finance, with a proven track record of achieving targets.</li><li>Education: Bachelor&rsquo;s degree in Finance, Accounting, Business, or related fields;</li><li>Technical Skills: Proficiency in debt collection systems, data analysis tools (like MS Office/Excel), and reporting.</li><li>Soft Skills: Strong leadership, communication, negotiation, and analytical skills, with the ability to work under pressure.</li></ul>Pay: Rs40,000.00 - Rs100,000.00 per monthExperience:<ul><li>Recovery: 5 years (Preferred)</li></ul>Work Location: In person

Recovery Head (Male/Female)

Careers at Cedar Global Solutions

<div>
 
 
 Position Summary:
 
 
 
 
 As a Collector, your role will be integral in assisting Cedar in the recovery of outstanding debts owed to its clients. You will be responsible for managing a portfolio of delinquent accounts and employing effective communication and negotiation strategies to resolve outstanding debts while adhering to relevant laws and regulations.
 
 
 
 
 
 Responsibilities:
 
 
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 Debt Recovery:
 
 Contact and negotiate with consumers about their outstanding debts, adhering to company policies and procedures.
 
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 Record Keeping:
 
 Maintain accurate and up-to-date records of all communications and transactions with consumers.
 
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 Communication:
 
 Use various channels, including phone calls, emails, and digital platforms, to reach out to consumers and discuss payment options.
 
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 Financial Analysis:
 
 Investigate and analyze consumers' financial situations to determine the best approach for debt recovery.
 
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 Payment Plans:
 
 Advise and assist consumers in developing suitable payment plans based on their financial capabilities.
 
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 Follow-Up:
 
 Monitor and follow up on payment arrangements to ensure compliance with agreed-upon terms.
 
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 Issue Resolution:
 
 Resolve consumer inquiries and disputes regarding their debts promptly and professionally, providing necessary documentation and explanations.
 
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 Collaboration:
 
 Work with internal departments, such as legal and credit, to obtain relevant information and support for debt recovery.
 
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 Regulatory Compliance:
 
 Stay updated on industry regulations, legal requirements, and best practices related to debt collection.
 
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 Target Achievement:
 
 Meet individual and team targets for debt recovery rates, overdue account reduction, and consumer satisfaction.
 
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 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
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 Education:
 
 Bachelor&rsquo;s degree required.
 
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 Experience:
 
 Proven experience in a call center environment.
 
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 Skills:
 
 Computer literate with a strong command of both spoken and written English.
 
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 </ul>
 
 
 
 
 
 Work Schedule
 
 
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 Full-Time:
 
 40+ hours per week
 
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 Days:
 
 Monday to Friday (weekends off)
 
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 Timings:
 
 8:00 PM to 5:00 AM PKT
 
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 Salary:
 
 125K Basic plus commissions
 
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 What we offer:
 
 
 
 
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 Paid Time-Off (Annual, Sick and Personal)
 
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 Maternity and Paternity Leaves (As per the company's policy)
 
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 Medical Insurance
 
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 Life Insurance
 
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 Fuel Allowance (As per the company's policy)
 
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 Company Transportation (As per the company's policy)
 
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 Recognition programs (employee shoutouts, awards, anniversaries, etc.)
 
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 Collaborative and supportive team culture
 
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</div>

Debt Collector

Bounce AI, Inc.

Bounce is a fintech startup revolutionizing debt recovery for consumers and creditors with our best-in-class product. By leveraging the power of AI and automation, we create user-friendly experiences that drive positive outcomes for all parties involved.As a Debt Resolution Specialist you will motivate and guide consumers through the collections process while providing exceptional customer service. The successful candidate will be able to accept ownership for effectively solving consumers&rsquo; issues, complaints, and inquiries, keeping customer satisfaction at the core of every decision and behavior.Come join our growing team! We&rsquo;re revolutionizing the collections industry and by joining our team, you&rsquo;ll be at the forefront of helping borrowers overcome financial challenges while personally achieving a rewarding performance outcome and career growth opportunities. This role is perfect for individuals who excel in negotiation, compassionate communication, and who enjoy driving measurable results in a fast-paced and performance-driven environment.Location: Our office in Rochester, NY ***Flexible Shifts available based on your needs after the first month of training. No weekends!Responsibilities:<ul><li>Manage communication from consumers and their representatives via inbound &amp; outbound phone calls, email, and chats.</li><li>Offer solutions to help consumers resolve their accounts through effective negotiation and listening skills.</li><li>Maintain clear and cohesive notes and documentation related to all open and pending receivable balances being pursued.</li><li>Excel in collections performance by exceeding goals and key performance indicators (KPI's)</li><li>Adhere to expected quality and compliance standards within the collections industry.</li></ul>You Have:<ul><li>1+ years of experience as a Collections Specialist and/or in a relatable role such as sales, customer service, banking, financial services.</li><li>Skilled in de-escalating conversations, building trust, and presenting effective payment plans under pressure.</li><li>Excellent problem-solving, negotiation, and conflict-resolution skills.</li><li>Customer-focused and adaptable to different personality types.</li><li>Ability to multi-task, set priorities and manage time effectively.</li><li>Great typing skills to be able to chat, email consumers professionally and quickly.</li><li>Knowledge of MS Outlook, MS Word, and MS Excel</li><li>Apple products / Mac experience is a plus</li><li>High School Diploma or GED. College education is a plus.</li></ul>Perks and Benefits:<ul><li>A variety of medical, dental and vision insurance plans to fit your needs</li><li>Generous PTO and Paid Sick Time</li><li>11 paid company holidays</li><li>Competitive hourly pay + amazing bonus plan, monthly contests for prizes based on performance</li><li>Company catered lunches and quarterly team events, happy hours, etc</li><li>Advance in your career with a fast growing company</li></ul>Bounce is an equal opportunity employer. All employment decisions are based on qualifications, merit, and business need, without regard to race, color, religion, sexual orientation, gender identity, national origin, veteran, or disability status.Pay: $20.00 - $23.00 per hourExpected hours: 36.0 &ndash; 40.0 per weekBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>On-the-job training</li><li>Paid sick time</li><li>Paid time off</li><li>Paid training</li><li>Parental leave</li><li>Referral program</li><li>Vision insurance</li></ul>Work Location: In person

Debt Resolution Specialist

CLOUD DATA PVT LTD

Position: Arabic Speaking (Debt Collector)Company Name: Cloud Data Private LimitedLocation: Rawalpindi, PakistanRequired: Arabic SpeakingObjectives of this role:<ul><li>Identify, track, manage, and investigate delinquent customer accounts</li><li>Work closely with customers to negotiate payment arrangements</li><li>Cultivate working relationships with customers, guiding them through the repayment process</li><li>Follow up with customers to ensure payments are made in a timely manner</li><li>Use databases to monitor and update outstanding accounts</li><li>Keep records of all customer communications to build individual debtor cases</li></ul>Key Responsibilities:<ul><li>Identify customers with outstanding debts</li><li>Contact and track debtors, encouraging timely repayment</li><li>Handle customer questions, complaints, and inquiries</li><li>Create and implement debt collection courses of action</li><li>Negotiate specific payment plan arrangements with debtors</li><li>Investigate discrepancies to resolve outstanding customer accounts</li></ul>Qualifications:<ul><li>Bachelor's degree</li><li>Outstanding interpersonal skills</li><li>Strong organizational skills</li><li>Clear, persuasive verbal and written communication</li><li>Excellent negotiation skills</li><li>Problem-solving mindset</li><li>Professional phone etiquette</li><li>Experience working in a deadline-driven environment</li><li>Account management experience</li></ul>Why Join Cloud Data Private Limited<ul><li>Competitive salary and benefits package.</li><li>Opportunity for professional growth and development.</li><li>A collaborative and supportive work environment.</li><li>A chance to be a part of a forward-thinking organization in the financial industry.</li></ul>Job Types: Full-time, FresherPay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Arabic Speaking( Debt Collector)

Global network solution and business

DEBT COLLECTOR (Male)Key Responsibilities:<ul><li>Contact customers via phone, email, or in person to collect overdue payments</li><li>Negotiate repayment plans and settlements</li><li>Maintain accurate records of customer interactions and transactions</li><li>Follow up on payment commitments and resolve billing issues</li><li>Ensure compliance with company policies and legal regulations</li></ul>Requirements:<ul><li>Proven experience in debt collection or a similar role</li><li>Strong communication and negotiation skills</li><li>Basic knowledge of financial and collection processes</li><li>Ability to handle difficult conversations professionally</li><li>Proficiency in MS Office and record-keeping</li></ul>Preferred:<ul><li>Experience in banking, finance, or credit control</li><li>Multilingual skills are an advantage</li></ul>If you have this vacancy kindly share your CV to info@gnsbusiness.com or send WhatsApp to +968 76269238Pay: RO500.000 - RO700.000 per monthWork Location: In person

DEBT COLLECTOR

Hunt & Henriques

Overview We are seeking a dedicated and skilled Collection Representative to join our team. The ideal candidate will be responsible for managing accounts receivable, negotiating payment terms, and ensuring timely collection of outstanding debts. This role requires strong communication skills, a keen understanding of financial processes, and the ability to work effectively in a fast-paced environment. Familiarity with medical terminology and financial software is a plus.Duties<ul><li>Manage and maintain accounts receivable by tracking outstanding invoices and payments.</li><li>Negotiate payment arrangements with clients to facilitate timely debt recovery.</li><li>Utilize financial software to document interactions and update account statuses.</li><li>Conduct account reconciliation to ensure accuracy in financial records.</li><li>Understand and apply medical terminology and ICD-10 codes when necessary for healthcare-related collections.</li><li>Process debits and credits accurately while maintaining compliance with company policies.</li><li>Engage in telemarketing efforts to follow up on overdue accounts and promote payment solutions.</li><li>Collaborate with team members to develop strategies for improving collection rates.</li></ul>Job DescriptionBilingual (Spanish) Collections Representative with Bonus OpportunityWe are seeking a motivated and detail-oriented Bilingual Collection Representative to join our team. In this role, you will be responsible for contacting customers to collect delinquent accounts and provide excellent consumer interaction, according to the firm&rsquo;s standards and government regulations. The idea candidate will have excellent communication and negotiation skills in both English and Spanish.Entry-level positions for Law Firm in our Tempe office. Starting hourly pay is $18.00 an hour, with the ability to increase within 6 months to $19.00 an hour. Earn bonuses of up to $3,000 per month. Bonuses may significantly boost your total compensation by $25,500+ a year &mdash; adding up to an estimated $12/hour more across the year.We reward your results. Our top performers consistently hit monthly bonus targets, significantly boosting their take-home pay. If you're driven, motivated, and love crushing goals, this is your opportunity to shine and get paid for it.Key Responsibilities include the following. Other duties may be assigned to meet changing business needs.<ul><li>Persuade consumers through telephone contact in both English and Spanish, to pay delinquent accounts while using professionalism and tact</li><li>Adhere to all federal, state, and local regulations, including the Fair Debt Collection Practices Act (FDCPA) along with firm and client policies</li><li>Input detailed and accurate call notes in the collection system for each call made</li><li>Meet individual and team collection goals and KPIs</li><li>Responsible for meeting assigned production standards, including the amount of phone calls, inbound and outbound per month</li><li>Work closely with management to resolve escalated issues as well as regularly update the Collection Supervisor/Manager, on the status of accounts in special situations</li><li>Performs other incidental and related duties as required and assigned</li></ul>Skills and Abilities:<ul><li>Persuasive and professional communication skills</li><li>Detail-oriented with the ability to prioritize workload</li><li>Work independently and have the ability to meet goals and deadlines</li><li>Ability to manage difficult conversations with empathy and professionalism</li><li>Intermediate computer skills</li><li>Ability to meet attendance standards</li></ul>Education/Training/Experience<ul><li>Education &ndash; High School diploma or GED</li><li>Successful passing of background check and drug screening required before start date **No Credit Check**Do not test for Marijuana**</li><li>Reading and writing in English and Spanish</li><li>Microsoft Word, and Excel</li><li>Knowledge of Fair Debt Collection Practices Act (FDCPA) guidelines a plus</li><li>Excellent interpersonal and communication skills</li><li>Call center or collection experience a plus but not required. On-site paid training</li></ul>The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of the responsibilities and expectations of the position. As the nature of business demands change so, too, may the essential functions of this position.Job Type: Full-TimeHourly: $18.00Benefits:<ul><li>401(k)</li><li>401(k) contribution</li><li>AD&amp;D insurance</li><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li><li>Life insurance</li><li>Paid sick time</li><li>Paid vacation</li><li>Paid Holidays</li><li>Referral program</li></ul>Physical setting:<ul><li>Call center</li><li>Office</li></ul>Schedule:<ul><li>8:00 am -4:30 pm shift</li><li>Monday - Friday</li></ul>Supplemental pay types:<ul><li>Monthly bonus opportunity</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Work Location: In personJob Type: Full-timePay: $18.00 per hourExpected hours: 40 per weekBenefits:<ul><li>401(k)</li><li>AD&amp;D insurance</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Paid training</li><li>Referral program</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In personJob Type: Full-timePay: $18.00 per hourBenefits:<ul><li>401(k)</li><li>AD&amp;D insurance</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Paid training</li><li>Referral program</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Bilingual (Spanish) Collections Representative

Matthiesen, Wickert & Lehrer, S.C.

Job description:Matthiesen, Wickert &amp; Lehrer, S.C., is a national subrogation and litigation firm with offices in Hartford, WI; New Orleans, LA; Irvine, CA; Austin, TX; and Jacksonville, FL.. We are seeking a reliable and proactive Subrogation Specialist to join our team at our office in Austin, Texas. Candidate must be detail-oriented and comfortable with handling multiple projects simultaneously.The primary purpose of this position is to investigate, negotiate and settle a large volume of subrogation claims throughout the United States. The candidate will identify at-fault parties, assess liability, damages and pursue viable recovery sources, or may work to collect reimbursement interests from settlements. The candidate will professionally and effectively communicate with insurance company clients, insured parties, responsible parties, attorneys, law enforcement agencies, as well as any entity associated with the investigation of a claim. The candidate will navigate the firm&rsquo;s proprietary database and legal resources to prepare demand letters and settlement packages. In addition, the candidate will be responsible for maintaining detailed electronic claim files along with monitoring and maintain current diaries for follow-up.The ideal for this position would have experience handling subrogation or investigating insurance claims, and/or debt collection. Strong communication and negotiation skills are necessary as this position has close contact with opposing attorneys and the firm&rsquo;s clients across the country.Subrogation Specialist Requirements and Qualifications<ul><li>High School Diploma, prefer College Degree</li><li>Must be able to read, write and clearly speak the English language.</li><li>Must be able to handle difficult conversations and exhibit conflict management skills.</li><li>Prior claims handling or debt collection experience.</li><li>Must be able to handle deadlines and have a strong attention to detail.</li><li>Must be able to multi-task and work overtime if needed.</li><li>Must be a team player where no task is too small or unimportant when working on projects.</li><li>Must be proficient in Microsoft Office, Adobe Acrobat Pro, Share File with a knowledge of document/case management and timekeeping software.</li><li>Law Firm experience a plus.</li></ul>Work Location: In PersonBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Subrogation Specialist

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