decision management analyst

Citi

<div>The Business Analytics Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. 
 
Responsibilities:<ul><li>
Gathers operational data from various cross functional stakeholders to examine past business performance</li><li>
Knowledge of Fraud tool and understand the Fraud strategies and have hands on in writing the strategies</li><li>
Identifies data patterns &amp; trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.</li><li>
Recommends actions for future developments &amp; strategic business opportunities, as well as enhancements to operational policies</li><li>
May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis</li><li>
Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings</li><li>
Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities</li><li>
Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul> 
Qualifications:<ul><li>
2-5 years relevant experience</li><li>
Knowledge of SAS &amp; SQL is required with some hands on</li><li>
Good communication skills (both verbal and written) and ability to work with cross-functional partners and team members</li></ul> 
Education:<ul><li>
Bachelors/University degree or equivalent experience</li></ul> 
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
-
Job Family Group:
Decision Management
-
Job Family:
Business Analysis
-
Time Type:
Full time
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

Business Analytics Analyst

<div>
 The Business Analytics Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Gathers operational data from various cross functional stakeholders to examine past business performance
 </li>
 <li>
 Knowledge of Fraud tool and understand the Fraud strategies and have hands on in writing the strategies
 </li>
 <li>
 Identifies data patterns &amp; trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.
 </li>
 <li>
 Recommends actions for future developments &amp; strategic business opportunities, as well as enhancements to operational policies
 </li>
 <li>
 May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis
 </li>
 <li>
 Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings
 </li>
 <li>
 Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities
 </li>
 <li>
 Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies
 </li>
 <li>
 Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 2-5 years relevant experience
 </li>
 <li>
 Knowledge of SAS &amp; SQL is required with some hands on
 </li>
 <li>
 Good communication skills (both verbal and written) and ability to work with cross-functional partners and team members
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelors/University degree or equivalent experience
 
 
 </li>
 </ul>
 This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
 
 
 ------------------------------------------------------
 
 
 
 Job Family Group:
 
 
 
 Decision Management
 
 
 ------------------------------------------------------
 
 
 
 Job Family:
 
 
 
 Business Analysis
 
 
 ------------------------------------------------------
 
 
 
 Time Type:
 
 
 
 Full time
 
 
 ------------------------------------------------------
 
 
 
 Most Relevant Skills
 
 
 
 Please see the requirements listed above.
 
 
 ------------------------------------------------------
 
 
 
 Other Relevant Skills
 
 
 
 For complementary skills, please see above and/or contact the recruiter.
 
 
 ------------------------------------------------------
 
 
 
 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
 
 
 
 
 If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
 
 
 Accessibility at Citi.
 
 
 
 
 View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.
 
</div>

<div>The Business Analytics Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. 
 
Responsibilities:<ul><li>
Gathers operational data from various cross functional stakeholders to examine past business performance</li><li>
Identifies data patterns &amp; trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.</li><li>
Recommends actions for future developments &amp; strategic business opportunities, as well as enhancements to operational policies</li><li>
May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis</li><li>
Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings</li><li>
Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities</li><li>
Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul> 
Qualifications:<ul><li>
2+ years of relevant experience (for candidates with Masters degrees); 4+ years of relevant experience (for candidates with Bachelors degrees)</li><li>
Good communication skills (both verbal and written) and ability to work with cross-functional partners and team members</li></ul> 
Education:<ul><li>
Masters (preferred) in Engineering, Technology, Statistics, Economics or similar quantitative disciplines</li></ul> 
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
-
Job Family Group:
Decision Management
-
Job Family:
Business Analysis
-
Time Type:
Full time
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

Business Analyst - Pune

<div><h2 class="jobSectionHeader">Discover your future at Citi</h2>
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you&rsquo;ll have the opportunity to grow your career, give back to your community and make a real impact.
<h2 class="jobSectionHeader">Job Overview</h2>
The Business Analytics Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. 
 
Responsibilities:<ul><li>
Gathers operational data from various cross functional stakeholders to examine past business performance</li><li>
Identifies data patterns &amp; trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.</li><li>
Recommends actions for future developments &amp; strategic business opportunities, as well as enhancements to operational policies</li><li>
May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis</li><li>
Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings</li><li>
Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities</li><li>
Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul> 
Qualifications:<ul><li>
2-4 years relevant experience</li><li>
Good communication skills (both verbal and written) and ability to work with cross-functional partners and team members</li></ul> 
Education:<ul><li>
Bachelors/University degree or equivalent experience</li></ul> 
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
-
Job Family Group:
Decision Management
-
Job Family:
Business Analysis
-
Time Type:
Full time
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

<div>
 The Spec Analytics Analyst is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Incumbents work with large and complex data sets (both internal and external data) to evaluate, recommend, and support the implementation of business strategies
 </li>
 <li>
 Identifies and compiles data sets using a variety of tools (e.g. SQL, Access) to help predict, improve, and measure the success of key business to business outcomes
 </li>
 <li>
 Responsible for documenting data requirements, data collection / processing / cleaning, and exploratory data analysis; which may include utilizing statistical models / algorithms and data visualization techniques
 </li>
 <li>
 Incumbents in this role may often be referred to as Data Scientists
 </li>
 <li>
 Specialization in marketing, risk, digital and AML fields possible
 </li>
 <li>
 Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 1-6 years of related experience into Data Science preferred
 </li>
 <li>
 Have the ability to retrieve and manipulation data
 </li>
 <li>
 Working experience in a quantitative field
 </li>
 <li>
 Possess analytic ability and problem solving skills
 </li>
 <li>
 Excellent communication and interpersonal skills, be organized, detail oriented, and adaptive to matrix work environment
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelors/University degree or equivalent experience
 
 
 </li>
 </ul>
 This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
 
 
 ------------------------------------------------------
 
 
 
 Job Family Group:
 
 
 
 Decision Management
 
 
 ------------------------------------------------------
 
 
 
 Job Family:
 
 
 
 Specialized Analytics (Data Science/Computational Statistics)
 
 
 ------------------------------------------------------
 
 
 
 Time Type:
 
 
 
 Full time
 
 
 ------------------------------------------------------
 
 
 
 Most Relevant Skills
 
 
 
 Please see the requirements listed above.
 
 
 ------------------------------------------------------
 
 
 
 Other Relevant Skills
 
 
 
 For complementary skills, please see above and/or contact the recruiter.
 
 
 ------------------------------------------------------
 
 
 
 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
 
 
 
 
 If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
 
 
 Accessibility at Citi.
 
 
 
 
 View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.
 
</div>

Data Scientist

<div>The Business Analytics Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.
In this role, you are expected to:<ul><li>
Gathers operational data from various cross functional stakeholders to examine past business performance</li><li>
Identifies data patterns &amp; trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.</li><li>
Recommends actions for future developments &amp; strategic business opportunities, as well as enhancements to operational policies.</li><li>
May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis.</li><li>
Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings</li><li>
Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities</li><li>
Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul> 
As a successful candidate, you&rsquo;d ideally have the following skills and exposure:<ul><li>
Data Analysis &amp; Process Improvement: Expertise in statistical analysis, data mining, process mapping, and process re-engineering (Lean, Six Sigma). Proficiency in using data visualization tools (e.g., Tableau, QlikView) to identify trends and present findings.</li><li>
Automation &amp; Programming: Experience with automation tools (e.g., SAS, PySpark) and programming languages (e.g., Python, SQL) to develop and implement automated solutions for operational processes.</li><li>
Business Acumen &amp; Communication: Strong understanding of business operations and financial metrics. Ability to translate data insights into actionable recommendations and communicate effectively with stakeholders.</li><li>
Customer Focus &amp; Problem-Solving: Demonstrated ability to analyze customer feedback (complaints, sentiment), identify pain points, and develop solutions to improve customer experience. Strong analytical and problem-solving skills to address operational challenges.</li><li>
Domain Expertise (Finance/Banking): Knowledge of financial services operations, regulatory requirements (e.g., KYC, AML), and industry best practices is highly beneficial.</li></ul>
Education:<ul><li>
Bachelors/University degree or equivalent experience</li></ul>
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you&rsquo;ll have the opportunity to grow your career, give back to your community and make a real impact.
-
Job Family Group:
Decision Management
-
Job Family:
Business Analysis
-
Time Type:
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

Business Analyst

<div>The Business Analytics Int Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the sub function/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. 
 
Responsibilities:<ul><li>
Gathers operational data from various cross functional stakeholders to examine past business performance.</li><li>
Identifies data patterns &amp; trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.</li><li>
Recommends actions for future developments &amp; strategic business opportunities, as well as enhancements to operational policies.</li><li>
May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis.</li><li>
Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings</li><li>
Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities</li><li>
Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul> 
Qualifications:<ul><li>
5-8 years relevant experience</li><li>
Advanced process management skills, organized and detail oriented</li><li>
Curious about learning and developing new skillsets</li><li>
Positive outlook with a can-do mindset</li></ul> 
Education:<ul><li>
Bachelors/University degree or equivalent experience</li></ul> 
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
-
Job Family Group:
Decision Management
-
Job Family:
Business Analysis
-
Time Type:
Full time
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

Lead Business Analytics, Analyst

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