delivery manager

<div>
 <p>
  <strong>
   Title:
  </strong>
  Delivery Manager
 </p>
 <p>
  <strong>
   Department:
  </strong>
  IT Wealth Banking and Enterprise Solutions
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Riyadh
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Core Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Liaise with Subject Matter Experts (SME) to design, develop and deliver business requirements map these requirements to IT functional specifications as needed to the core business systems.
  </li>
  <li>
   Maintains relationships with cross-functional IT development teams to ensure effective and timely development of technical solutions
  </li>
  <li>
   Conducts technical research on system upgrades to determine feasibility, cost, time required, and compatibility with current system.
  </li>
  <li>
   Understands software architectures and suggests enhancements to improve systems.
  </li>
  <li>
   Understands existing database designs and proposes enhancements or new designs.
  </li>
  <li>
   Assists the IT Manager in defining relevant technology strategy and budgets for business/support units in line with the business plans and anticipated new business avenues.
  </li>
  <li>
   Assists the IT Manager in maintaining IT policies, processes and standards in alignment with best practices in the market pertaining to the acquisition, development and operation of IT systems.
  </li>
  <li>
   Supports in managing resources engaged in projects both internally and externally (vendors).
  </li>
  <li>
   Develops high quality products and quick services for customers in all banking related activities by employing modern technology and automation.
  </li>
  <li>
   Liaises with vendors for new product development/enhancement to meet business objectives.
  </li>
  <li>
   Adheres to the service level agreement (SLA) with the business in co-ordination with other division heads and ensures that the delivery of technical support is as per the defined SLAs.
  </li>
  <li>
   Provides 24x7 maintenance support for all critical production systems to improve operational efficiency.
  </li>
  <li>
   Tests all programs installed for accuracy, reliability and performance.
  </li>
  <li>
   Investigates, analyses, and resolves complex application and software problems.
  </li>
  <li>
   Undertakes the development, refinement, and tuning of integrations between applications.
  </li>
  <li>
   Creates clear and concise documentation to support maintenance of developed products.
  </li>
  <li>
   Conducts programming for any application/software that needs to be developed for the users as per the designed architecture.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications and Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree in Information Technology, Computer Science, or relevant field.
  </li>
  <li>
   Strong knowledge of Microsoft Dynamic CRM
  </li>
  <li>
   Prior IT Delivery experience &ndash; Track record in managing complex, cross-functional IT initiatives, coordinating internal and vendor teams, and delivering solutions that meet business goals and performance targets.
  </li>
  <li>
   Great Technical &amp; Architectural Expertise &ndash; Strong background in software architecture, database design, and system integration, with the ability to build and enhance enterprise and banking systems using best practices and emerging technologies
  </li>
 </ul>
 <p>
 </p>
</div>


Delivery Manager

Domino's

<p><b>Position: </b>Delivery Manager</p><p><b>Location:</b> Head Office / Store Network</p><p><b>Role Overview</b></p><p>The Delivery Manager is responsible for ensuring efficient, safe, and customer-focused delivery operations across Domino&rsquo;s Pizza outlets. This role will oversee rider performance, delivery KPIs, and process improvements to guarantee fast, accurate, and high-quality service.</p><p><b>Key Responsibilities:</b></p><p>- Supervise daily delivery operations across multiple stores.</p><p>- &#8288;Monitor delivery KPIs (speed, accuracy, customer feedback, rider productivity).</p><p>- &#8288;Recruit, train, and manage delivery riders ensuring adherence to company standards.</p><p>- &#8288;Implement safety protocols, route optimization, and cost efficiency measures.</p><p>- &#8288;Resolve customer escalations related to delivery service.</p><p>- &#8288;Coordinate with Store Managers and Operations team to meet overall business targets.</p><p>- &#8288;Support digital delivery platforms (apps, aggregators) to enhance customer experience.</p><p><b>Requirements:</b></p><p>- Bachelor&rsquo;s degree (preferably in Business, or related field).</p><p>- &#8288;3&ndash;5 years of experience in delivery/last-mile operations (QSR or e-commerce preferred).</p><p>- &#8288;Strong leadership and team management skills.</p><p>- &#8288;Excellent problem-solving and decision-making abilities.</p><p>- &#8288;Knowledge of delivery route planning, KPIs, and safety practices.</p><p>- &#8288;Good communication skills.</p><p>- &#8288;Willingness to travel and work in a fast-paced environment.</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

QualityKiosk

<p></p><div><div><div><div><div><div><div><ul>CE (Support Services)Hyderabad</ul></div><div><div><div><ul><div><div><div>
Posted On</div><div>
20 Aug 2025</div></div></div><div><div><div>
End Date</div><div>
19 Oct 2025</div></div></div><div><div><div>
Required Experience</div><div>
17 - 18 Years</div></div></div></ul></div></div></div></div></div></div></div><p></p><p><div><div><div><div><div>Basic Section</div></div></div><div><div><p>
No. Of Openings</p><p>
1</p></div><div><p>
Designation</p><p>
Delivery Manager</p></div><div><p>
Closing Date</p><p>
19 Oct 2025</p></div></div></div><div><div><div><div>
Organisational</div></div></div><div><div><p>
MainBU</p><p>
Reliability Engineering</p></div><div><p>
Sub BU</p><p>
CE (Support Services)</p></div><div><p>
Country</p><p>
India</p></div><div><p>
Region</p><p>
India</p></div><div><p>
State</p><p>
Telangana</p></div><div><p>
City</p><p>
Hyderabad</p></div><div><p>
Working Location</p><p>
Hyderabad</p></div><div><p>
Client Location</p><p>
NA</p></div></div></div></div></p><div><div><div><div>
Skills</div></div><div><div><p>
Skill</p><div></div><div><div>
 APM
</div><p>APPDYNAMICS
</p></div></div><div><p>Highest Education</p><p>
No data available
</p></div><div><p>CERTIFICATION</p><p>
No data available
</p></div><div><p>Working Language</p><p>
No data available
</p></div></div></div></div><div><div><div><div>JOB DESCRIPTION</div></div><p>
Hands on experience of APM (Application Performance Monitoring) &gt; Experience on APM Monitoring tools like Dynatrace, AppDynamics, Grafana, UIM &gt; Experience on Ticketing tool like Service Now, Jira, ITSM &gt; Good Knowledge of SQL and Linux and Basic understanding of Java &gt; Basic understanding of Incident Management Process and Lifecycle &gt; Basic understanding of SLA/KPIs &gt; Basic knowledge of Microsoft Excel and Power Point &gt; Good Decision making, analytical and time management skills. &gt; Multitasking abilities &gt; Ability to work from office. &gt; Ability to commute to office on self-basis. &gt; Excellent communication skills &gt; Flexibility to work in 24/7 shifts &gt; Providing RCA for Incidents and preparing chronology. &gt; Supporting Application Team with SR and extracting result from Database as required.</p></div></div></div></div><p></p>

<div></div><div><div><div><div><ul><div>15 - 25 Years</div>
<div></div><div>1 Opening</div>
 <div>Hyderabad</div></ul></div><p></p><div><br>
<div><div>
</div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Role description</b></h3>
<div><p>Job Description: Delivery Manager</p>
<p><b>
Location:</b> Hyderabad<br>
<b>Experience:</b> 15+ years</p>
<h3 class="jobSectionHeader"><b>
Role Overview</b></h3>
<p>
Under guidance, the Delivery Manager will deliver large and complex programs within budget and schedule to meet outlined outcomes, adhering to defined processes and quality standards. The role involves managing a portfolio with a Total Contract Value (TCV) of $3-5 million, tracking operational and logistic decisions, and implementing a robust governance model involving internal and customer stakeholders.</p>
<h3 class="jobSectionHeader"><b>
Key Responsibilities &amp; Outcomes</b></h3>
<div>
<ul><li><p>Drive adoption of delivery plans, standards, processes, best software engineering practices, infrastructure, RACI matrix, and RAID logs to deliver high-quality solutions to UST customers.</p>
</li></ul>
<ul><li><p>Provide thought leadership to foster a culture of innovation, developing novel solutions that improve business performance and contribute to organizational goals.</p>
</li></ul>
<ul><li><p>Manage the P&amp;L of a portfolio with TCV of $3-5 million.</p>
</li></ul>
<ul><li><p>Support portfolio growth objectives of 10-15% year-over-year (YoY).</p>
</li></ul>
<ul><li><p>Implement digital transformation programs focusing on service improvements and value additions, proposing innovative ideas beyond standard delivery.</p>
</li></ul>
<ul><li><p>Build and manage a span of control of 60&ndash;100 associates; provide mentoring, ensure team engagement, and develop organizational capabilities.</p>
</li></ul>
<ul><li><p>Optimize delivery processes within budget constraints.</p>
</li></ul>
<ul><li><p>Apply financial levers to improve delivery cost and engagement profitability.</p>
</li></ul>
<ul><li><p>Engage with key client stakeholders to ensure delivery meets customer expectations.</p>
</li></ul>
<ul><li><p>Conduct periodic reviews to track delivery milestones and processes; make informed decisions based on review outcomes.</p>
</li></ul>
<ul><li><p>Ensure effective participation in Steering Committee (SteerCo) meetings.</p>
</li></ul>
</div><h3 class="jobSectionHeader"><b>Measures of Success</b></h3>
<ul>
<li><p>Revenue vs. targets</p>
</li>
<li><p>Profitability vs. targets</p>
</li>
<li><p>Digital Services Mix vs. targets</p>
</li>
<li><p>Services Penetration Mix vs. targets</p>
</li>
<li><p>Transformational value delivered to clients</p>
</li>
<li><p>Customer satisfaction</p>
</li>
<li><p>People satisfaction</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Domain / Industry Knowledge</b></h3>
<ul>
<li><p>Forecast business requirements and market trends.</p>
</li>
<li><p>Engage in meaningful conversations with key client stakeholders; interpret data to enhance solution quality.</p>
</li>
<li><p>Recommend UST services and solutions to fill existing gaps.</p>
</li>
<li><p>Manage domain-related project management issues across multiple projects.</p>
</li>
<li><p>Validate and contextualize customer strategy roadmaps.</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Technology Concepts</b></h3>
<ul>
<li><p>Recommend appropriate frameworks and solutions for functional/non-functional requirements.</p>
</li>
<li><p>Identify relevant technologies/products for the short term (1-2 years).</p>
</li>
<li><p>Guide solution teams and evaluate work products.</p>
</li>
<li><p>Connect with customer technology officers.</p>
</li>
<li><p>Leverage suitable tools and accelerators.</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Profitability Management</b></h3>
<ul>
<li><p>Create profitability sheets based on resource plans.</p>
</li>
<li><p>Enable outcome-based pricing models.</p>
</li>
<li><p>Present profitability analysis to senior management.</p>
</li>
<li><p>Develop cost-benefit models using ROI, IRR, and other financial metrics.</p>
</li>
<li><p>Monitor project profitability and implement margin improvement strategies.</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Pricing &amp; Licensing Models</b></h3>
<ul>
<li><p>Develop integrated pricing models.</p>
</li>
<li><p>Guide teams on pricing techniques.</p>
</li>
<li><p>Interact with stakeholders during deal processes.</p>
</li>
<li><p>Compare and select competitive commercial models.</p>
</li>
<li><p>Optimize key business levers to enhance commercial proposals.</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Account Management Processes &amp; Tools</b></h3>
<ul>
<li><p>Prepare internal reports.</p>
</li>
<li><p>Independently manage at least one $3-5 million account, including top-line and bottom-line targets.</p>
</li>
<li><p>Collaborate with account teams and specialists to create aligned account plans.</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Project Management</b></h3>
<ul>
<li><p>Plan and manage large, complex projects as per UST standards.</p>
</li>
<li><p>Identify risks proactively; implement mitigation strategies.</p>
</li>
<li><p>Monitor integration and interdependencies across workstreams.</p>
</li>
<li><p>Implement best practices with measurable business value.</p>
</li>
<li><p>Set and enforce quality goals and processes.</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Team Management</b></h3>
<ul>
<li><p>Manage managers effectively.</p>
</li>
<li><p>Resolve conflicts and communicate difficult decisions transparently.</p>
</li>
<li><p>Maintain positive internal stakeholder relationships.</p>
</li>
<li><p>Demonstrate approachability and transparency.</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Stakeholder Management</b></h3>
<ul>
<li><p>Manage escalations with timely updates to UST and customer leadership.</p>
</li>
<li><p>Support vendor/partner management activities including procurement and invoice approvals.</p>
</li>
<li><p>Ensure timely invoicing and payment collection.</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Estimation &amp; Resource Planning</b></h3>
<ul>
<li><p>Consolidate and validate estimates, assess risks and assumptions.</p>
</li>
<li><p>Review and negotiate estimates across service lines.</p>
</li>
<li><p>Conduct resource planning based on project requirements.</p>
</li>
<li><p>Analyze impacts of changes on estimates and resource loading.</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Knowledge Management (KM)</b></h3>
<ul>
<li><p>Ensure KM plans/platforms exist for new joiners.</p>
</li>
<li><p>Promote continuous knowledge sharing across engagements.</p>
</li>
<li><p>Improve KM effectiveness.</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Requirements Management</b></h3>
<ul>
<li><p>Identify deviations in requirements gathering.</p>
</li>
<li><p>Leverage UST capabilities for solution accelerators and value additions.</p>
</li>
<li><p>Assess quality and coverage of gathered requirements.</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Solution Structuring</b></h3>
<ul>
<li><p>Customize UST services to customer needs.</p>
</li>
<li><p>Provide thought leadership for new service offerings.</p>
</li>
<li><p>Develop complex solutions and POCs.</p>
</li>
<li><p>Recommend technology accelerators/tools for cost/time benefits.</p>
</li>
<li><p>Build standards and guidelines for existing services.</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Benefits Management</b></h3>
<ul>
<li><p>Identify, track, and report SMART benefits for programs.</p>
</li>
<li><p>Measure program impact on stakeholders and environment.</p>
</li>
<li><p>Devise action plans to ensure benefit realization.</p>
</li>
<li><p>Steer programs toward vision with sustained benefits.</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Essential Skills</b></h3>
<ul>
<li><p>Account strategy planning.</p>
</li>
<li><p>Risk identification and mitigation planning.</p>
</li>
<li><p>Project planning and task breakdown.</p>
</li>
<li><p>Effective communication on project progress, cost control, quality, and risks.</p>
</li>
<li><p>Delegation and team contribution management.</p>
</li>
<li><p>Management of external contracted resources.</p>
</li>
<li><p>Optimization of project timelines and delivery objectives.</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Knowledge &amp; Certifications</b></h3>
<ul>
<li><p>Project methodologies (Agile, Waterfall, DevOps).</p>
</li>
<li><p>Relevant technologies for project delivery.</p>
</li>
<li><p>Business strategy and processes.</p>
</li>
<li><p>Financial plan and budget compliance.</p>
</li>
<li><p>Intellectual Property Rights (IPR) principles.</p>
</li>
<li><p>Preferred certifications: PMP, PRINCE2, CSM.</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Additional Responsibilities</b></h3>
<ul>
<li><p>Lead planning, execution, and delivery of multiple concurrent projects/programs.</p>
</li>
<li><p>Serve as primary client contact, managing communication and expectations.</p>
</li>
<li><p>Manage cross-functional and distributed teams (onshore-offshore).</p>
</li>
<li><p>Monitor project metrics, proactively manage risks.</p>
</li>
<li><p>Ensure SLA and contract compliance.</p>
</li>
<li><p>Coordinate staffing, training, and performance management.</p>
</li>
<li><p>Continuously improve delivery processes and client satisfaction.</p>
</li>
<li><p>Support pre-sales and solution design efforts.</p>
</li>
<li><p>Collaborate with finance on P&amp;L and resource forecasting.</p>
</li>
<li><p>Work with talent acquisition for workforce planning.</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Required Experience</b></h3>
<ul>
<li><p>15+ years in IT project delivery, including significant experience as Delivery Manager or Program Manager.</p>
</li>
<li><p>Proven track record managing large, complex projects and distributed teams.</p>
</li>
<li><p>Strong stakeholder management and leadership skills.</p>
</li>
<li><p>Experience with project management tools (JIRA, MS Project, Confluence).</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Preferred Qualifications</b></h3>
<ul>
<li><p>Experience in U.S./UK banking or financial services domain.</p>
</li>
<li><p>Knowledge of regulatory compliance, core banking systems, digital banking platforms.</p>
</li>
<li><p>Ability to work in fast-paced, client-driven environments.</p>
</li>
</ul></div><h3 class="jobSectionHeader"><b>Skills</b></h3>
<div><p>Program Management,SDLC,JIRA,MS Project</p></div></div></div></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>About UST</b></h3>
<div>UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world&rsquo;s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients&rsquo; organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact&mdash;touching billions of lives in the process.</div></div>

Delivery Manager I

OBSS

<div>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  Are you a delivery leader passionate about driving excellence in technology execution and client satisfaction? Would you like to play a pivotal role in entrepreneurial technology businesses, ensuring successful delivery of complex solutions while shaping the future of high-performing teams in T&uuml;rkiye?
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are seeking a results-driven Delivery Manager / Delivery Lead to join our team in Istanbul, T&uuml;rkiye. In this role, you will oversee the full lifecycle of delivery engagements, from project planning through execution and completion&mdash;ensuring alignment with business objectives and client expectations. You will work closely with clients, internal stakeholders, and agile delivery teams to guarantee project success across technical, operational, and strategic dimensions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This role requires a strong background in project delivery, stakeholder engagement, and team leadership within the technology or consulting sector. You will contribute to OBSS&rsquo;s continued growth by leading mission-critical initiatives and fostering a delivery culture rooted in excellence, agility, and collaboration.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <p>
  Project Delivery Leadership
 </p>
 <p>
  Own the end-to-end delivery of software and technology projects, ensuring on-time, on-budget, and high-quality outcomes.
 </p>
 <p>
  Plan, monitor, and manage all delivery processes to align with strategic business goals and client expectations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Risk Management &amp; Crisis Response
 </p>
 <p>
  Proactively monitor project progress to identify risks, blockers, or deviations.
 </p>
 <p>
  Report risks transparently to internal and external stakeholders and develop mitigation plans.
 </p>
 <p>
  Lead crisis response initiatives when necessary to ensure delivery continuity and client trust.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Client Engagement &amp; Communication
 </p>
 <p>
  Maintain high-level, ongoing relationships with key client stakeholders.
 </p>
 <p>
  Communicate clearly and regularly about delivery progress, risks, and improvement areas.
 </p>
 <p>
  Collaborate with clients to build action plans and solutions that address project challenges and expectations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Delivery Performance &amp; Metrics Oversight
 </p>
 <p>
  Track and analyze key delivery metrics (KPIs, SLAs, quality indicators, rework trends) across all engagements.
 </p>
 <p>
  Identify bottlenecks, inefficiencies, or recurring issues and lead resolution initiatives to optimize delivery performance.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Agile Team Leadership
 </p>
 <p>
  Lead and support agile, cross-functional delivery teams, promoting a culture of ownership, transparency, and collaboration.
 </p>
 <p>
  Ensure that resource allocation and utilization are optimized across projects.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Maturity &amp; Process Optimization
 </p>
 <p>
  Assess project and process maturity levels through structured analysis.
 </p>
 <p>
  Lead continuous improvement programs based on maturity insights and performance data to drive scalability, consistency, and innovation in delivery practices.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Strategic Alignment &amp; Governance
 </p>
 <p>
  Ensure that delivery frameworks, methodologies, and quality standards are consistently applied and comply with OBSS internal policies.
 </p>
 <p>
  Promote knowledge sharing and accountability across the delivery organization.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Sales Enablement &amp; Growth Contribution
 </p>
 <p>
  Understand evolving client needs within ongoing projects and identify upsell or cross-sell opportunities.
 </p>
 <p>
  Partner with account and sales teams to shape new value propositions that meet emerging demands and strengthen client relationships.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   6-9 years of experience in technology delivery, with a proven track record of managing end-to-end project lifecycles in dynamic, client-facing environments
  </li>
  <li>
   Bachelor&rsquo;s degree in Computer Science, Engineering, Information Systems, or a related technical field
  </li>
  <li>
   Proven ability to manage risk, communicate transparently, and lead crisis resolution when necessary
  </li>
  <li>
   Deep familiarity with delivery metrics (KPIs, SLAs) and data-driven decision-making
  </li>
  <li>
   Strong background in managing client relationships, including escalation handling and improvement planning
  </li>
  <li>
   Experience with maturity assessments, continuous improvement, and process governance frameworks
  </li>
  <li>
   Hands-on experience with agile methodologies (Scrum, Kanban, or scaled agile) and leading multidisciplinary teams
  </li>
  <li>
   Excellent communication and stakeholder management skills, both internally and externally
  </li>
  <li>
   Fluency in English and Turkish, both written and verbal
  </li>
  <li>
   Experience working with enterprise clients in a consulting or technology services environment is highly desirable
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  OBSS is proud to be an equal-opportunity workplace and is an affirmative action employer. We make recruiting decisions without regard to race, color, religion, national or ethnic origin, age, gender, sexual orientation, marital status, veteran status, or disability status.
 </p>
 <p>
 </p>
</div>


Delivery Manager/Lead

endava

<div><b>Company Description</b><p><br>
Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.<br>
<br>
By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.<br>
<br>
From prototype to real-world impact - be part of a global shift by doing work that matters.</p><b><br>
Job Description</b><p><br>
As a Client Delivery Manager, you will be the senior face of Endava to our clients &mdash; responsible for shaping engagements, overseeing delivery, and building trusted long-term relationships. You&rsquo;ll partner closely with clients to understand their business needs and help them succeed through impactful digital solutions, while ensuring that delivery remains efficient, scalable, and commercially sound.</p><p>
You&rsquo;ll operate at the intersection of strategy, delivery leadership, and client engagement. While you&rsquo;ll be accountable for the end-to-end success of delivery outcomes, you&rsquo;ll also act as a strategic advisor and relationship builder, identifying ways to deepen our impact and expand our partnership within the client&rsquo;s business.</p><p>
This role requires a strong blend of delivery oversight, commercial awareness, and cultural fluency &mdash; particularly in navigating the expectations and relationship dynamics within the Saudi Arabian market.</p><p><b>
Responsibilities</b></p><p><b>
Client Engagement and Relationship Management</b></p><ul><li>
Act as the senior point of contact for clients, building strong relationships with business and technology stakeholders.</li><li>
Understand local business culture and adapt your communication and working style accordingly.</li><li>
Lead account planning and strategic discussions that align Endava&rsquo;s capabilities with client goals.</li><li>
Identify opportunities for organic growth by aligning with evolving client needs.</li></ul><p><b>
End-to-End Delivery Oversight</b></p><ul><li>
Ensure all projects and programs are delivered on time, within budget, and to a high standard.</li><li>
Lead multi-disciplinary teams through the entire software delivery lifecycle &mdash; from discovery and planning through to implementation and post-release support.</li><li>
Monitor portfolio health, risks, and resource alignment to ensure delivery success.</li></ul><p><b>
Leadership and Team Management</b></p><ul><li>
Provide strategic oversight and guidance to project managers and delivery leads across your client portfolio.</li><li>
Champion team engagement, growth, and cross-functional collaboration.</li><li>
Build a culture of trust, performance, and accountability within and across teams.</li></ul><p><b>
Governance, Risk, and Financial Accountability</b></p><ul><li>
Introduce and manage appropriate governance models to maintain transparency, mitigate risk, and support informed decision-making.</li><li>
Own financial performance across the account &mdash; including budgets, forecasts, and profitability targets.</li><li>
Balance the needs of the client with internal delivery sustainability and commercial goals.</li></ul><p><b>
 Agile and Process Excellence</b></p><ul><li>
Promote Agile delivery principles and modern delivery practices across your engagements.</li><li>
Encourage a mindset of continuous improvement, learning, and innovation within teams.</li></ul><p></p><b><br>
Qualifications</b><br>
<p></p><ul><li>
Experience: 10+ years in delivery leadership, consulting, or account management roles &mdash; ideally within a digital agency or technology services environment.</li><li>
Delivery Ownership: Proven track record of leading the end-to-end software delivery lifecycle, from early discovery through to launch and post-release optimisation.</li><li>
Client-Centric Approach: Ability to build deep relationships with clients, understand their business, and influence senior stakeholders with confidence and credibility.</li><li>
Commercial Acumen: Strong experience managing budgets, delivery forecasts, and account profitability.</li><li>
Strategic Thinking: Ability to spot opportunities for growth and position Endava as a long-term strategic partner.</li><li>
Industry Background: Experience in financial services or banking is highly desirable.</li><li>
Agile Capability: Proficiency in Agile delivery methodologies and frameworks.</li><li>
Cultural Awareness: Experience working in or with clients in the Middle East, preferably within Saudi Arabia.</li></ul><p><b>
Soft Skills</b></p><ul><li>
Strong decision-making and problem-solving abilities.</li><li>
Composure and professionalism in high-pressure or ambiguous environments.</li><li>
Excellent communicator who can tailor messaging to technical and business audiences.</li><li>
Collaborative leadership style with a focus on team empowerment and shared success.</li></ul><br>
<b>
Additional Information</b><p><br>
Discover some of the global benefits that empower our people to become the best version of themselves:</p><ul><li><b>
Finance:</b> Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;</li><li><b>
Career Development</b>: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;</li><li><b>
Learning Opportunities: </b>Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;</li><li><b>
Work-Life Balance:</b> Hybrid work and flexible working hours, employee assistance programme;</li><li><b>
Health:</b> Global internal wellbeing programme, access to wellbeing apps;</li><li><b>
Community:</b> Global internal tech communities, hobby clubs and interest groups, events and celebrations.</li></ul><div></div><p>
At Endava, we&rsquo;re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives&mdash;because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.</p></div>

Client Delivery Manager

Sarmad

<div><p>We are looking for an experienced <b>Delivery Manager</b> with a strong technical background to lead the planning, execution, and successful delivery of high-quality product features. The ideal candidate is a process-driven professional with a solid understanding of the software development lifecycle and hands-on expertise in <b>Jira</b> and cross-functional team coordination.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities:</b></h3><ul>
<li>Own the end-to-end delivery process across multiple product teams
</li><li>Ensure all deliverables meet quality standards and timelines
</li><li>Collaborate closely with developers, designers, business analysts, and QA to ensure efficient resource allocation and high team performance
</li><li>Establish, refine, and enforce delivery processes to drive predictable and repeatable results
</li><li>Maintain complete control and visibility using Jira, leveraging its full capabilities for issue tracking, reporting, dashboards, workflows, and automation
</li><li>Communicate delivery plans and progress clearly with internal stakeholders and clients
</li><li>Identify delivery risks and proactively implement mitigation plans
</li></ul><h3 class="jobSectionHeader"><b>Requirements:</b></h3><ul>
<li>Proven experience as a Delivery Manager or Project Manager in software development environments
</li><li>Strong technical background (e.g., development, QA, or system architecture experience)
</li><li>Hands-on experience with <b>Jira</b> at an advanced level &ndash; including setting up workflows, dashboards, and reports
</li><li>Excellent organizational and communication skills
</li><li>A problem-solver mindset with a focus on delivery and quality
</li><li>Experience managing cross-functional teams
</li><li>Knowledge of Agile/Scrum methodologies is a must</li>
<li>Certification in project management (e.g., PMP, Agile/Scrum)
</li></ul><h3 class="jobSectionHeader"><b>Nice to Have:</b></h3><ul>
<li>Background in fintech, SaaS, or product-driven companies
</li><li>Experience with Confluence, or other Atlassian tools</li></ul></div>

Delivery Manager (Technical Background)

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