delivery operations manager

Accenture

Skill required: Supply Chain - Master Data Management (MDM) 
Designation: Delivery Operations Associate Manager 
Qualifications:Any Graduation
 
Years of Experience:10 to 14 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? The Associate Manager &ndash; Commercial &amp; Supplier Operations is responsible for overseeing end-to-end operational execution of cost price, product, promotion, and supplier management processes for the clothing retail business. The role acts as the primary point of contact for the client, ensuring seamless delivery, strong governance, and continuous improvement across all supported processes Supply Chain involves managing the flow of goods and services from suppliers to customers. This role includes planning and coordinating production, transportation, and inventory management. It also involves ensuring timely delivery, cost efficiency, and quality control. The goal is to optimize the entire supply chain process to meet customer demands and improve organizational efficiency. Architect master data solutions across platforms to consolidate content, synchronize data, provide centralized maintenance of unified data, enable rich product content management and print publishing as well as to synchronize global data ensuring consistency and control of master data elements. 
What are we looking for? &bull;Microsoft Excel &bull;Written and verbal communication &bull; Bachelor&rsquo;s or master&rsquo;s degree in supply chain management, Operations, Business Administration, or a related field. &bull; 8+ years of experience in inventory management, supply chain, or a related field. &bull; Proven experience with software (e.g., SAP, Oracle or other ERP systems). &bull; Strong analytical and problem-solving skills, with experience in supply chain domain. &bull; Excellent organizational and multitasking skills, with the ability to manage competing priorities in a fast-paced environment. &bull; Experience working with cross-functional teams and leading transitions. &bull; Excellent communication skills, both written and verbal. &bull;Supply Chain &amp; Merchandising Strategy &bull;Supply Chain Management (SCM) Applications
 
Roles and Responsibilities: Cost Price Management &bull; Own and manage cost price setup and maintenance across systems, ensuring accuracy, approvals, and governance. &bull; Manage cost changes, uplifts, and re-costing activities in line with commercial strategy. &bull; Partner with Buying, Finance, and Supplier teams to resolve cost discrepancies and margin risks. &bull; Ensure audit compliance and robust documentation for all cost-related activities. Product Data &amp; Lifecycle Management &bull; Oversee product setup, maintenance, and lifecycle management across buying, planning, and finance systems. &bull; Ensure timely and accurate product creation, hierarchy maintenance, and attribute governance. &bull; Support seasonal launches, range changes, and product exits. &bull; Drive data quality standards and continuous improvement in product processes. Promotion &amp; Pricing Operations &bull; Manage operational execution of pricing and promotion processes, including setup, validation, and go-live support. &bull; Ensure promotions are aligned to trade plans and commercial approvals. &bull; Monitor promotion performance and resolve operational issues impacting stores and online channels. &bull; Partner with Trading and Marketing teams to improve promotion effectiveness and execution. Supplier Management &amp; Ordering Oversight &bull; Oversee supplier onboarding, ordering, and operational governance for direct and non-direct suppliers. &bull; Ensure PO accuracy, amendment governance, intake alignment, and supplier query resolution. &bull; Manage escalations and risks related to supplier performance, compliance, and delivery. &bull; Drive strong supplier relationships through clear communication and service standards. Client &amp; Stakeholder Management &bull; Act as the single point of contact (POC) for the client, ensuring clarity, alignment, and confidence in delivery. &bull; Lead regular governance calls, performance reviews, and escalation management with the client. &bull; Translate client strategy and priorities into clear operational plans for the team. &bull; Build strong relationships with internal and external stakeholders. Team Leadership &amp; Continuous Improvement &bull; Manage, coach, and develop analysts and senior analysts across supported processes. &bull; Set clear goals, SLAs, and performance expectations. &bull; Identify opportunities for automation, standardisation, and efficiency improvements. &bull; Support transitions, process documentation, and change management initiatives.
 
Any Graduation

Delivery Operations Associate Manager

Skill required: Contract Services - Contract Negotiations 
Designation: Delivery Operations Associate Manager 
Qualifications:Bachelor of Laws/Bachelor of Administrative Law
 
Years of Experience:10 to 14 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. Contract Services involve the management and administration of contracts between businesses and their clients or vendors. This includes drafting, reviewing, negotiating, and ensuring compliance with contract terms. The goal is to protect the interests of all parties involved and to ensure that agreements are clear and enforceable. Effective contract services help minimize risks and disputes. They also ensure that contractual obligations are met efficiently and on time. Develop &amp; lead negotiations by focusing on mutual strategic interests &amp; remaining unconditionally constructive to promote an enduring business relationship. Manage the overall contracting process by collaborating with client &amp; Accenture procurement, legal, &amp; business teams to get to an agreement. 
What are we looking for? Bachelor s degree in law or equivalent Experience required: 5 years in manager s role, Legal degree with a minimum of 8 years of experience or relevant contract management experience with a minimum of 10 years of experience &quot;1) Demonstrated a results driven approach, in a team setting where team members are not directly located within the same geography; 2) Strong proficiency in Microsoft Outlook, Excel, PowerPoint, Access, Word. &quot;1) Strong client management skills; 2) Demonstrated ability to deliver results with cross-functional teams; 3) Strong proficiency in Microsoft Outlook, Excel, PowerPoint, Access, Word; 4) Excellent verbal and written communication skills 5) Strong leadership and negotiation skills.&quot; &bull;
 
Roles and Responsibilities: 1) Significant experience working with a variety of contract types (i.e. preparing, reviewing and negotiating) and contract processes (i.e. implementation, etc.); 2) Draft, review, and revise contracts for purchases, sales, and partnerships; 3) Must be able to clearly state and convey legal positions; 4) Experience with contract reporting necessary (i.e. total number of contracts, number of suppliers under contract, and other indicators) to assess progress and effectiveness of the contract function - Maintain accurate contract documentation and reporting; 5) Experience responding to complex inquiries regarding contract obligations and redlines/revisions; 6) Demonstrated leadership skills in a team setting where team members are not direct reports; Experience managing cross-functional and/or global teams of contracting and / or procurement professionals and in establishing performance expectations; 7) Manage team workload and performance; 8) Procurement process knowledge, contract management, financial analysis, market analysis, supplier analysis, supplier diversity, supplier management, technology utilization, strategic planning, and integrated supply chain experience; 9) Ability to contribute to creation of Market Insights and capture procurement contracting best practice and industry trends; 10) Negotiate terms with internal and external stakeholders. 11) Oversee contract drafting, negotiation, and execution. 12) Ensure adherence to legal and organizational standards. 13) Governance &amp; Continuous Improvement: Support tactical buying strategy reviews, stakeholder engagement, and process optimization using technology and automation. 14) Team Leadership: Manage sourcing analysts, oversee workload balancing, and ensure team productivity and quality 15) Operational Oversight: Troubleshoot sourcing issues, monitor metrics, and implement improvement plans for staff development. 16) Stakeholder Engagement: Collaborate with internal teams and suppliers to meet sourcing needs and compliance standards.
 
Bachelor of Laws,Bachelor of Administrative Law

Align Staffing Solutions

We&rsquo;re Hiring: Operations ManagerWe are seeking a reliable and results-driven Operations Manager to oversee our delivery operations.Responsibilities:<ul><li>Lead and manage delivery operations.</li><li>Ensure all deliveries are on time, safe, and accurate.</li><li>Monitor performance, track KPIs, and prepare operational reports.</li><li>Resolve delivery issues and ensure compliance with company and safety policies.</li></ul>Key Requirements:<ul><li>Strong client coordination and relationship management skills.</li><li>Valid UAE driving license mandatory.</li><li>3-5 years of experience delivery or staffing operations within the UAE.</li></ul>Apply Now!Interested candidates can share their CV directly at hiring@alignmanpower.com; subject- Delivery Operations Manager Or WhatsApp: 058 203 0330Job Types: Full-time, PermanentPay: AED5,000.00 - AED8,000.00 per monthExperience:<ul><li>delivery operation/staffing industry: 4 years (Required)</li></ul>License/Certification:<ul><li>UAE driving license (Required)</li></ul>

Operations Manager

Marahab Delivery Group LLC

<div>
 
 
 Company Description
 
 
 
 From rider recruitment and fleet deployment to motorcycle manufacturing and digital mobility advertising, we are building a vertically integrated ecosystem designed for scale.
 
 
 We don&rsquo;t just supply riders &mdash; we build systems:
 
 
 &bull; In-house motorcycle brand (Techno Motors)
 
 
 &bull; Performance-driven rider management
 
 
 &bull; ERP-backed compliance &amp; tracking
 
 
 &bull; Advertising monetization via mobility assets
 
 
 Our partners include leading regional platforms like Careem, Deliveroo, Noon, and Talabat.
 
 
 With aggressive expansion plans, international recruitment channels, and scalable technology infrastructure, Marahab is positioned to become one of the region&rsquo;s leading mobility operators.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role based in Abu Dhabi, Sharjah, Ajman - United Arab Emirates. As an Operations Manager at Marahab Delivery Services LLC, you will oversee daily operations, ensuring efficient service delivery and maintaining high standards. Responsibilities include managing logistics and supply chain processes, supervising and coordinating teams, monitoring performance metrics, and implementing strategies to optimize workflow and resource utilization. Additionally, you will be responsible for resolving operational challenges, liaising with clients to meet service expectations, and ensuring compliance with company policies and regulations.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong leadership, team management, and decision-making skills
 </li>
 <li>
 Knowledge in logistics, supply chain management, and operations optimization
 </li>
 <li>
 Proficiency in resource planning, vendor management, and workflow analysis
 </li>
 <li>
 Excellent problem-solving, communication, and organizational abilities
 </li>
 <li>
 Previous experience in operations or similar roles in a logistics or delivery service environment
 </li>
 <li>
 Familiarity with relevant regulatory requirements and health and safety guidelines
 </li>
 <li>
 Proficiency in using operational software and tools
 </li>
 <li>
 Bachelor's degree in Business Administration, Supply Chain Management, or a related field is preferred
 </li>
 <li>
 Experience in operations within the UAE is a must
 </li>
 </ul>
</div>

Breadfast

<div>
 
 
 Role Objectives
 
 
 
 
 
 
 As an Logistics Manager, you will be responsible for optimizing the performance, efficiency, and experience of our delivery associate network. You will oversee fleet management, logistics execution, performance management, and live operations to ensure a seamless delivery service. Your focus will be on improving delivery speed, cost efficiency, delivery associate retention, and service quality in a fast-paced, high-growth environment.
 
 
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 
 
 
 
 
 
 Delivery Associate Fleet Management &amp; Performance
 
 
 
 
 - Oversee delivery associate recruitment, onboarding, and training programs to ensure a high-quality delivery network.
 
 
 - Manage delivery associate allocation and shifts to optimize fleet availability across peak and off-peak hours.
 
 
 - Monitor delivery associate KPIs (e.g., delivery time, order fulfillment rate, customer satisfaction) and implement performance improvement strategies.
 
 
 - Develop incentive structures to motivate and retain high-performing delivery associates while improving overall efficiency.
 
 
 - Ensure compliance with safety, legal, and operational guidelines for the fleet.
 
 
 - Maintain strong engagement with the delivery associate community through regular communication, feedback sessions, and support initiatives.
 
 
 
 
 
 
 
 Delivery Operations &amp; Logistics Execution
 
 
 
 
 - Oversee on-ground logistics operations, ensuring smooth coordination between all stakeholders
 
 
 - Monitor real-time order dispatching, identifying bottlenecks and optimizing routes for improved efficiency.
 
 
 - Implement delivery associate utilization strategies, reducing idle time while balancing demand and availability
 
 
 - Work closely with tech teams to improve fleet tracking, delivery associate app usability, and dispatch algorithms
 
 
 - Collaborate with customer service to handle escalations related to delivery failures or delays.
 
 
 
 
 
 
 
 Process Optimization &amp; Cost Control
 
 
 
 
 - Analyse operational data to identify inefficiencies and implement process improvements.
 
 
 - Manage fleet costs, fuel efficiency, and asset utilization to drive cost-effective operations.
 
 
 - Develop contingency plans for high-demand periods, weather disruptions, and operational risks.
 
 
 - Liaise with external vendors for fleet services, insurance, and safety equipment.
 
 
 
 
 
 
 REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS
 
 
 
 - 10+ years of experience in last-mile logistics, fleet management, or delivery operations.
 
 
 - Strong analytical skills with the ability to use data-driven insights to optimize operations.
 
 
 - Hands-on experience managing large-scale delivery fleets in fast-paced environments.
 
 
 - Knowledge of route optimization, real-time dispatching, and delivery associate engagement strategies
 
 
 - Excellent leadership, communication, and problem-solving skills.
 
 
 - Ability to work under pressure and adapt to dynamic operational challenges.
 
 
 - Proficiency in Excel, SQL, or operational analytics tools is a plus.
 
</div>

Logistics Manager

Panda Retail Company – Savola Group

<div>
 
 Job Description
 
 
 
 
 
 Job Purpose
 
 
 
 
 
 The Last Mile Assistant Manager is responsible for supporting the management and optimization of the last mile delivery operations, ensuring that customer orders are delivered on time and in excellent condition. The role involves overseeing daily delivery activities, managing delivery teams, and improving processes to enhance customer satisfaction and operational efficiency. This position plays a key role in ensuring the smooth execution of last mile delivery strategies and resolving any issues that arise in the delivery process.
 
 
 
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Operational Execution: Run day-to-day last-mile delivery operations, including scheduling, assigning drivers/riders, and ensuring orders go out on time.
 </li>
 <li>
 Driver/Fleet Management: Manage, train, and coach a team of drivers or delivery partners, including tracking attendance, performance, and compliance and a team of last mile leads
 </li>
 <li>
 KPI Monitoring &amp; Optimization: Track and improve Key Performance Indicators (KPIs) such as on-time delivery rate (OTD), cost per delivery, and order accuracy.
 </li>
 <li>
 Logistics &amp; Route Optimization: Utilize delivery management software to optimize routes for efficiency, speed, and cost-effectiveness.
 </li>
 <li>
 Issue Resolution: Actively solve problems such as courier breakdowns, delivery delays, and customer escalations.
 </li>
 <li>
 Warehouse Coordination: Coordinate closely with warehouse/dark store teams to ensure a smooth handover of orders.
 </li>
 <li>
 Compliance &amp; Safety: Enforce health, safety, and operational standards for the fleet
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Experience:
 
 3&ndash;5+ years in last-mile delivery operations, preferably in e-commerce, quick-commerce, or grocery.
 
 
 
 Key Competencies
 
 
 
 <ul>
 <li>
 Strong organizational and multitasking skills.
 </li>
 <li>
 Excellent communication and leadership abilities.
 </li>
 <li>
 Problem-solving skills and ability to handle pressure in a fast-paced environment.
 </li>
 <li>
 Proficiency in delivery management software and tools.
 </li>
 <li>
 Ability to optimize routes and manage teams efficiently
 </li>
 </ul>
</div>

Last Mile Assistant Manager . E-Commerce Operations

PepsiCo

<div>Overview:
<div>
Reporting to the Delivery Director, this role will lead the execution of the Delivery operations to become Faster, Stronger and Better. As an Area Delivery Manager you will drive activities to achieve cost targets and improve performance in the areas of service, efficiency, safety and capability.</div><div></div><div> 
You will maintain positive employee relations while driving significant change. The Area Delivery Manager will oversee delivery in a single or multiple sales/Go-To-Market (GTM) location(s) within an assigned geography and will manage between 2-9 Delivery Team Leads who manage our frontline Drivers.</div><div></div><div> 
You will partner with key stakeholders in various functions such as GTM, Sales and Warehouse to ensure local sites execute against delivery performance indicators such as, As Delivered as Scheduled (ADAS), Haul backs, Two-For-One, total OT hours, direct labor cost per case, and DOT Compliance.</div>
Responsibilities:
<ul><li>Provide leadership to Delivery Team Leads and Delivery Drivers with varying job responsibilities including logistics, distribution and customer service through effective cross functional communication</li><li>
Build and maintain strategic partnerships with customers and drive customer satisfaction through superior service and execution</li><li>
Ensure the team delivers volume and revenue results while managing costs</li><li>
Driving key performance indicators including; As Delivered as Scheduled (ADAS), Haul backs, Two-For-One, total OT hours, direct labor cost per case, and DOT Compliance.
</li><li>Direct and Support all delivery activities within a specific geographic area to deliver against operating and AOP commitments to the company.</li><li>
Identify and coordinate improvements in delivery operations within specific geographic area of division to meet cost objectives and performance standards.</li><li>
Evaluate local personnel capabilities, skills and resource alignment to ensure performance against objectives.</li><li>
Identify day-to-day operational issues and develop strategic solutions to drive towards short and long term performance goals.</li><li>
Establish clear performance and behavioral expectations for all employees, builds people capability through effective employee relations, hiring, training and communication for front-line hourly and salaried personnel.</li><li>
Support GTM escalations to resolve service issues.</li><li>
Provide input into customer service, ensures locations meet expectations.</li></ul><div>
Compensation and Benefits:</div><ul><li>
The expected compensation range for this position is between $80,200 - $134,250. 
</li><li>
Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process. 
</li><li>
Bonus based on performance and eligibility target payout is 8% of annual salary paid out annually. 
</li><li>
Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement. 
</li><li>
In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.</li></ul>
Qualifications:
<ul><li>Bachelor&rsquo;s degree (preferably in Supply Chain, Logistics, Operations Management, or similar field) or equivalent experience required</li><li>
A minimum of 3-6 years of delivery, logistics and/or transportation experience, preferably within the CPG industry in a DSD environment</li><li>
Strong analytical skills and demonstrated proficiency making data-driven decisions.</li><li>
Demonstrated progressive leadership in safety &amp; DOT compliance</li><li>
Strong influence management and communication skills, ability to gain organizational buy-inat all levels of an organization</li><li>
Strong leadership skills with the ability to get results through coaching, providing feedback, mentoring others,and lead a team-based approach to decision making</li><li>
Proven track record as an &ldquo;agent of change&rdquo;, with the ability to move quickly and bring a sense of urgency to the business</li><li>
A team player and strong relationship builder, both internally and externally, to achieve the necessary leadership and management initiatives</li><li>
Ability to work a flexible schedule including early morning and some weekends</li><li>
Must be willing and able to lift 40 lbs. periodically</li><li>
Proficient in Microsoft Suite applications</li><li>
This position is limited to persons with indefinite right to work in the United States</li><li>
Willing and able to travel within their defined geography on a regular basis</li></ul>
&gt;:
<div>
Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.</div><div></div><div> 
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.</div><div></div><div> 
PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity / Age.</div><div></div><div> 
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law &amp; EEO is the Law Supplement documents. View PepsiCo EEO Policy.</div><div></div><div> 
Please view our Pay Transparency Statement</div></div>

Area Delivery Manager

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