delivery operations manager

Imile Lojistik Limited Şirketi

Delivery Operations Manager <ul><li>3PL Field Last Mile Network Operations &ndash; Ensure the smooth operation of the 3PL last mile network by optimizing service levels.</li><li>Delivery Service Level Management &ndash; Maintain high levels of delivery performance through coordination with clients and vendors.</li><li>Relation Management &ndash; Negotiation and cooperation with the subcontracted service partners.</li><li>Subcontractor Control &ndash; Oversee vendor performance, conducting on-site inspections as needed.</li><li>Resource Planning &ndash; Plan and allocate resources to ensure efficient operations.</li><li>Optimization of LM Service Area &ndash; Analyze and optimize delivery service areas to reduce costs and increase efficiency.</li><li>Invoice Processing and Management &ndash; Manage vendor and contractor invoice processes.</li><li>Develop Cost Budgets and Pricing &ndash; Collaborate with finance and operations teams to create detailed cost budgets for each delivery lane.</li><li>Monitoring and Performance Management &ndash; Track key performance indicators (KPIs), including quality, stock levels, delivery times, and costs</li><li>Problem Resolution and Complaint Handling &ndash; Proactively address issues and handle complaints related to last-mile delivery.</li></ul>Qualifications:<ul><li>Proven experience in last mile delivery operations, logistics, or supply chain management</li><li>Strong understanding of 3PL management and last-mile delivery processes</li><li>Excellent analytical and problem-solving skills</li><li>Ability to lead cross-functional teams and manage external partners</li><li>Experience in budgeting, invoicing, and performance tracking</li><li>Strong communication and negotiation skillsProficiency in relevant logistics tools and software</li><li>Fluency in English (written and spoken)</li></ul>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Maa&#351;: 100.000,00TRY - 300.000,00TRY ayl&#305;kDeneyim:<ul><li>Last mile lojistik : 5 y&#305;l (Zorunlu)</li></ul>Dil:<ul><li>&#304;ngilizce (Zorunlu)</li></ul>

Delivery Operations Manager

Accenture

Skill required: Order to Cash - Collections Processing 
Designation: Delivery Operations Associate Manager 
Qualifications:BCom/Any Graduation
 
Years of Experience:10 to 14 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). 
What are we looking for? Basic Qualifications Bachelor&rsquo;s degree required Minimum of 7 years Experience in Finance &amp; Accounting (OTC) process and minimum of 5 years of team / people management experience. Analytical mindset, with the ability to analyze data, identify trends, and make data-driven decisions. Knowledge of legal and regulatory requirements related to collections, including fair debt collection practices Strong interpersonal skills, with the ability to build and maintain positive relationships with clients, Team and colleagues. Ability to handle sensitive, confidential information Good Communication Skills, Problem solving skills, Client relationship building skills, Cash Application, Invoice Management Client interaction skills. Fluent English skills including Oral and Business Writing Attention to details Ability to solve urgent matters and work under pressure Excellent interpersonal and communication skills Strong commitment to working with teams Providing excellent customer service Ability to work in a multicultural and diverse environment A natural ability to adapt to change Client industry experience a plus Experience with communications and people management Experience working with a large technology company &bull;OTC Reporting,Dispute Management
 
Roles and Responsibilities: &bull;Daily operational performance management and meet targets including Service Level Agreements with client. Supervise the daily operation of collections process. Set team performance expectations, reinforcing goals, implement continuous improvement initiatives to streamline processes, and strengthen controls to achieve Business goals. Responsible for productivity, team volume management, leave planning, business continuity and succession planning Support team to function in a hybrid physical-virtual and multi-cultural environment Forecast and maintain a staffing plan and consistently manage operational risk at process level Provide direction and managerial oversight for all activities within one&rsquo;s functional area Perform operational processes so that they run smoothly and conform with defined SLAs and targets People developer, build up team succession and keep the delivery continuously. Act as a clear escalation route to the client for service-related issues and facilitate resolution of issues. Perform RCAs analysis. Support Ad Hoc contractual projects for the client in line with the nominated project team. Working closely with Global Collections Manager to ensure gaps are identified and closed with client agreement. Manage process documentation so that it is accurate and up-to-date; follow up and track changes. Manage compliance with internal control requirements
 
BCom,Any Graduation

Delivery Operations Associate Manager

Skill required: Sourcing &amp; Procurement - Sourcing 
Designation: Delivery Operations Associate Manager 
Qualifications:Any Graduation
 
Years of Experience:10 to 14 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Understand when &amp; how to use a request for proposal (price and non-price factors) and RFQ (price only) and how to develop, execute and analyze the results. Collect and analyze quantitative and qualitative information to assess, screen and select suppliers. 
What are we looking for? Ability to establish strong client relationship,Ability to manage multiple stakeholders,Ability to meet deadlines,Ability to work well in a team,Adaptable and flexible Ability to establish strong client relationship,Ability to manage multiple stakeholders,Ability to meet deadlines,Ability to work well in a team,Adaptable and flexible
 
Roles and Responsibilities: &bull;In this role you are required to do analysis and solving of moderately complex problems &bull; Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures &bull; The person requires understanding of the strategic direction set by senior management as it relates to team goals &bull; Primary upward interaction is with direct supervisor or team leads &bull; Generally interacts with peers and/or management levels at a client and/or within Accenture &bull; The person should require minimal guidance when determining methods and procedures on new assignments &bull; Decisions often impact the team in which they reside and occasionally impact other teams &bull; Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture &bull; Please note that this role may require you to work in rotational shifts
 
Any Graduation

World Multinational Immigration & Business Consultancy

We are seeking an experienced Operations Manager to oversee and optimize our food delivery operations across Qatar and the GCC.Responsibilities:<ul><li>Manage day-to-day food delivery operations to ensure efficiency and timeliness</li><li>Oversee fleet management, driver performance, and order accuracy</li><li>Implement processes to improve delivery speed, cost efficiency, and customer satisfaction</li><li>Coordinate with restaurants, vendors, and internal teams to ensure smooth operations</li><li>Monitor KPIs, prepare reports, and drive continuous improvements</li><li>Ensure compliance with health, safety, and food handling standards</li></ul>Requirements:<ul><li>Proven experience in food delivery, logistics, or last-mile operations</li><li>Strong leadership and problem-solving skills</li><li>Ability to manage large teams and multiple stakeholders</li><li>Knowledge of GCC food delivery market is highly preferred</li><li>Excellent communication skills (Arabic &amp; English preferred)</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Operations, or related field</li><li>Minimum 5+ years of experience in food delivery/logistics operations</li></ul>How to Apply: Send your CV to admin@wmibc.comJob Type: Full-time

Operations Manager (Food Delivery Sector)

Regional Express Inc.

Regional Express is seeking an logistics operations manager to assist with managing their Last Mile Operations. The operations manager will be coordinating and supervising the daily activities of Regional's labor force, fleet and delivery execution.Requirements:<ul><li>5+ Years of Transportation Management (1099 or W2)</li><li>Manage 35- 60 direct reports</li><li>Experience with Amazon, FedEx Delivery, OnTrac</li><li>Strong Leadership and Customer Service skills</li><li>Responsible for service and quality of driver performance</li><li>Responsible for managing service of fleet, labor and inventory</li><li>Computer Applications - Excel and Tracking platforms</li><li>Must be able to work 1 weekend day</li><li>Shifts range from 8 - 12 hour days depending on work.</li></ul>Benefits:<ul><li>Salary 60K+ not including bonuses. Paid Weekly</li><li>Medical, Dental, Vision, Life Insurance benefits after 30 days of employment</li><li>Paid Vacation and 401k after 1 year of continuous employment</li><li>Must be able to pass a background check and drug screening</li></ul>Regional is an Equal Opportunity Employer. Regional does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.Job Type: Full-timePay: From $62,400.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Logistics Assistant Operations Manager

إنتاج | Entaj

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 Job Summary:
 
 We are seeking a highly motivated and experienced
 
 District Home Delivery Manager
 
 to oversee and optimize the home delivery operations of poultry products within the assigned district in Saudi Arabia. The ideal candidate will ensure efficient logistics, timely deliveries, and exceptional customer service while maintaining compliance with health and safety regulations specific to the poultry industry.
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 Key Responsibilities:
 
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 Manage and supervise all home delivery activities across the district to ensure timely and accurate delivery of poultry products.
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 Develop and implement delivery schedules and routes to maximize efficiency and reduce costs.
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 Coordinate with warehouse, logistics, sales, and customer service teams to ensure smooth operation flow.
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 Monitor delivery staff performance, conduct training, and ensure adherence to company policies and industry standards.
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 Handle customer complaints and inquiries related to delivery services and resolve issues promptly.
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 Ensure compliance with local regulations concerning food safety, hygiene, and transportation of poultry products.
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 Analyze delivery data and KPIs to identify areas for improvement and implement corrective actions.
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 Collaborate with suppliers and third-party logistics providers when necessary to ensure reliable supply chain operations.
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 Prepare regular reports on delivery operations, challenges, and performance metrics for senior management.
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 Qualifications:
 
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 Bachelor&rsquo;s degree in business administration, Supply Chain Management, Agriculture, or related field preferred.
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 Minimum of 3-5 years&rsquo; experience in logistics, home delivery, or supply chain management, preferably in the poultry or food industry.
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 Strong knowledge of Saudi Arabian regulations related to food safety and transportation.
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 Proven leadership skills with the ability to manage and motivate teams.
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 Excellent organizational, problem-solving, and communication skills.
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 Proficiency in delivery management software and Microsoft Office Suite.
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 Ability to work under pressure and handle multiple priorities in a fast-paced environment.
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 Valid Saudi driving license is an advantage.
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District Home Delivery Manager

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