delivery platform professional

Frontline Education

<div>Description
<h1 class="jobSectionHeader">Location: Remote, USA</h1><h1 class="jobSectionHeader">
How You'll Contribute to Our Mission</h1> 
The Project Manager supports Frontline&rsquo;s Platform Engineering organization by coordinating platform adoption, rollout, enablement, and cross-functional delivery activities across Identity Platform, Core Services, UI Platform, Data Platform, and AI Enablement teams. 
Platform Engineering creates shared capabilities that enable product teams across Frontline to deliver customer-facing outcomes more efficiently, consistently, and securely. The Project Manager plays a critical role in helping platform capabilities move from engineering delivery into successful organizational adoption and operationalization. 
This role is responsible for coordinating platform rollout activities, managing dependencies, facilitating communication across stakeholders, improving visibility into delivery and adoption efforts, and helping teams navigate organizational and operational complexity. 
The Project Manager works closely with Engineering Managers, Product Managers, Architects, Technical Leads, QA Engineers, Security teams, Operations teams, and adopting product teams throughout the lifecycle of platform initiatives including discovery, planning, rollout, adoption enablement, operational transition, and continuous improvement. 
This role reports to the Senior Director, Engineering &ndash; Platform. 
<h2 class="jobSectionHeader">
Operating Model Expectations</h2> 
Platform Engineering operates within a product-oriented delivery model emphasizing customer outcomes, continuous discovery, shared ownership, and cross-functional collaboration. 
The Project Manager is expected to:<ul><li> 
Support successful rollout and adoption of shared platform capabilities across Frontline product teams.</li><li> 
Facilitate coordination across multiple engineering pods, product teams, and organizational stakeholders.</li><li> 
Help create clarity, alignment, and transparency across complex cross-functional initiatives.</li><li> 
Promote continuous improvement across delivery coordination, operational readiness, adoption enablement, and communication practices.</li><li> 
Balance delivery objectives with organizational readiness, operational sustainability, and stakeholder alignment.</li><li> 
Act like an owner by proactively identifying risks, dependencies, communication gaps, and opportunities for improvement.</li><li> 
Foster a collaborative environment grounded in transparency, partnership, accountability, and shared success.</li></ul><h1 class="jobSectionHeader"> 
How You'll Drive Success</h1><h2 class="jobSectionHeader">
Platform Rollout &amp; Adoption Coordination</h2><ul><li> 
Coordinate rollout and adoption activities for shared Platform Engineering capabilities.</li><li> 
Partner with platform and adopting teams to support successful onboarding, integration, operational readiness, and adoption planning.</li><li> 
Help identify organizational dependencies, adoption risks, operational concerns, and communication needs.</li><li> 
Coordinate rollout timelines, readiness checkpoints, implementation sequencing, and stakeholder alignment activities.</li><li> 
Support platform enablement efforts including onboarding coordination, adoption tracking, communication planning, and organizational readiness activities.</li><li> 
Help facilitate successful transitions from initial delivery into broader organizational adoption.</li></ul><h2 class="jobSectionHeader">
Cross-Functional Project Coordination</h2><ul><li> 
Coordinate cross-functional platform initiatives spanning multiple engineering pods, product teams, and organizational stakeholders.</li><li> 
Build and maintain project plans, dependency tracking, risk management activities, status reporting, and delivery coordination workflows.</li><li> 
Facilitate collaboration across Engineering, Product, Security, Operations, UX, Data, and Customer-facing teams.</li><li> 
Proactively identify blockers, risks, dependency conflicts, communication gaps, and delivery concerns.</li><li> 
Support effective prioritization and sequencing discussions across teams.</li><li> 
Help ensure platform initiatives maintain visibility, alignment, and operational momentum.</li></ul><h2 class="jobSectionHeader">
Communication &amp; Organizational Alignment</h2><ul><li> 
Facilitate effective communication across technical and non-technical stakeholders.</li><li> 
Help translate complex technical initiatives into understandable rollout, delivery, and adoption plans.</li><li> 
Prepare and communicate status updates, rollout readiness information, adoption metrics, dependency tracking, and project risks.</li><li> 
Support stakeholder alignment and organizational transparency throughout platform initiatives.</li><li> 
Help establish repeatable communication and coordination practices supporting Platform Engineering effectiveness.</li><li> 
Build strong collaborative relationships across engineering and product organizations.</li></ul><h2 class="jobSectionHeader">
Delivery Process &amp; Continuous Improvement</h2><ul><li> 
Support Platform Engineering delivery practices through coordination, process improvement, and operational planning.</li><li> 
Help identify opportunities to improve platform adoption workflows, coordination approaches, and delivery effectiveness.</li><li> 
Contribute to operational readiness planning, release coordination, and organizational enablement activities.</li><li> 
Support continuous improvement initiatives related to delivery visibility, organizational alignment, communication effectiveness, and execution consistency.</li><li> 
Encourage effective collaboration and shared accountability across teams.</li></ul><h2 class="jobSectionHeader">
AI-Assisted Productivity &amp; Operational Enablement</h2><ul><li> 
Effectively leverage modern AI-assisted productivity tooling and workflow automation technologies to improve coordination, reporting, communication, planning, and operational efficiency.</li><li> 
Utilize AI-enabled tools to improve visibility into dependencies, delivery risks, adoption activities, and organizational readiness.</li><li> 
Apply thoughtful and responsible use of AI-assisted workflows while maintaining strong standards for accuracy, governance, operational integrity, and human accountability.</li><li> 
Encourage continuous improvement and operational efficiency through pragmatic adoption of emerging technologies.</li></ul><h1 class="jobSectionHeader">
What You Bring to Help Us Grow</h1><h2 class="jobSectionHeader">
Required</h2><ul><li> 
Bachelor&rsquo;s Degree in Information Technology, Business, Computer Science, or related field, or equivalent professional experience.</li><li> 
5+ years of professional project management or delivery coordination experience supporting technology organizations.</li><li> 
Experience coordinating complex cross-functional technology initiatives involving multiple stakeholders and engineering teams.</li><li> 
Strong organizational, planning, dependency management, and communication skills.</li><li> 
Experience working within Agile, Scrum, Waterfall, or hybrid delivery models.</li><li> 
Experience facilitating collaboration between technical and non-technical stakeholders.</li><li> 
Strong problem-solving and operational coordination abilities.</li><li> 
Experience using project management, reporting, and collaboration platforms.</li><li> 
Strong written and verbal communication skills.</li></ul><h2 class="jobSectionHeader">
Preferred</h2><ul><li> 
Experience supporting platform engineering, shared services, or developer enablement organizations.</li><li> 
Experience coordinating rollout, onboarding, adoption, or organizational enablement activities.</li><li> 
Familiarity with cloud-native technology organizations and distributed engineering environments.</li><li> 
Experience supporting SaaS or multi-tenant software platforms.</li><li> 
Familiarity with AI-enabled productivity tooling or workflow automation platforms.</li><li> 
Experience working with geographically distributed or offshore teams.</li><li> 
Familiarity with product-oriented operating models and platform adoption challenges.</li></ul><h1 class="jobSectionHeader">
What You'll Need to Thrive</h1><h2 class="jobSectionHeader">
Personal Attributes</h2><ul><li> 
Acts like an owner by taking accountability for coordination effectiveness, organizational alignment, and successful platform adoption outcomes.</li><li> 
Strong systems-thinking mindset that balances local team needs with broader organizational impact.</li><li> 
Pragmatic, organized, and execution-oriented while remaining adaptable within evolving environments.</li><li> 
Comfortable operating in ambiguity and helping teams create clarity.</li><li> 
Strong collaborator capable of building trusted relationships across technical and non-technical teams.</li><li> 
Excellent communicator capable of simplifying complexity and aligning diverse stakeholders.</li><li> 
Passionate about operational excellence, organizational effectiveness, and continuous improvement.</li><li> 
Curious, adaptable, and continuously learning.</li><li> 
A &ldquo;One Team&rdquo; mindset grounded in servant leadership and shared accountability.</li></ul><h1 class="jobSectionHeader">
Our Mission, Our People, Our Purpose</h1> 
Frontline Education is a pioneer of school administration software purpose-built for K&ndash;12 districts. We provide innovative, connected solutions for student and special programs, business operations, and human capital management with powerful data and analytics to empower educators and administrators. We earn the trust of K&ndash;12 leaders across the U.S. by serving as a consistently high-performing, forthright partner of school districts through every dimension of the company. 
We&rsquo;re a group of unique and talented individuals who love what we do. We believe in servant leadership, collaboration, continuous improvement, and balancing great work with a healthy life outside of it. 
Frontline embraces diversity, equity, and inclusivity and is an equal opportunity employer. 
At Frontline Education, we&rsquo;re reimagining what&rsquo;s possible by becoming an AI-first organization, transforming how we think, work, and serve the educators who shape our schools every day. By using AI in thoughtful, practical ways, we&rsquo;re creating tools that help educators save time, gain insights, and focus more on what matters most, their students. 
As part of our team, you&rsquo;ll be expected and empowered to build and apply AI skillsets that grow with you, because at Frontline Education, technology amplifies what matters most: the human drive to learn, improve, and make a difference.<h1 class="jobSectionHeader">
Compensation &amp; Benefits</h1>
The full base compensation range for this position is $100,000-$115,000. 
<ul><li>
Bonus eligibility and long-term incentive opportunities</li><li> 
401(k) with company match</li><li> 
Comprehensive health, dental, and vision coverage</li><li> 
Employee stock purchase plan</li><li> 
Generous paid time off and tuition reimbursement</li></ul><h1 class="jobSectionHeader">
Inclusion, Belonging &amp; Equal Opportunity</h1> 
Frontline Education is an equal opportunity/affirmative action employer. We aspire to have an inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our team.<h1 class="jobSectionHeader">
Interview Process &amp; Data Privacy</h1> 
As part of our interview process, Frontline uses video conferencing tools that include photo capture and may include automated transcription features. A screenshot or photo will be taken at the start of the interview for internal identification and record-keeping purposes only, and transcription may be used to support notetaking and evaluation consistency. These materials are used solely by our recruiting and hiring teams, stored securely, and not shared outside the hiring process. Candidates may opt out of the transcription at any time by notifying their recruiter in advance. Frontline processes this information in accordance with applicable data privacy laws and only for legitimate business purposes related to recruitment and hiring. 
 
Our Privacy Policy: Your privacy is important to us. Click here to read our general Privacy Statement and click here to read our Applicant Privacy Statement.</div>

Project Manager, Platform, Project Management

Deloitte

<div>
 Join Deloitte's Core AI &amp; Data practice and help organizations modernize data platforms, strengthen enterprise data foundations, and scale analytics and artificial intelligence capabilities. As a Databricks Data Engineer, you will support the design, build, and optimization of cloud-based data engineering solutions that enable large-scale transformation. You will work with business and technology teams to modernize data environments, support analytics and artificial intelligence use cases, and deliver measurable business outcomes. This role offers the opportunity to help clients implement enterprise-scale Databricks solutions that improve platform performance and expand data-driven decision-making.
 
 
 Recruiting for this role ends on 07/03/2026.
 
 
 Work you'll do
 
 
 As a Databricks Data Engineer on the Core AI &amp; Data team, you will be responsible for:
 
 
 <ul>
 <li>
 Design, build, and maintain data pipelines and data engineering solutions using Databricks, Apache Spark, Python, and Structured Query Language (SQL)
 </li>
 <li>
 Support the modernization of enterprise data platforms by implementing cloud-based ingestion, transformation, and storage patterns
 </li>
 <li>
 Develop and maintain batch and streaming data workflows that support reporting, analytics, and artificial intelligence use cases
 </li>
 <li>
 Apply data architecture, integration, and data modeling practices to improve data quality, scalability, and platform performance
 </li>
 <li>
 Collaborate with client and Deloitte teams to troubleshoot issues, implement enhancements, and support delivery of large-scale data transformation programs
 </li>
 <li>
 A successful candidate would possess these skills:
 </li>
 <li>
 Ability to work independently and collaborate as part of a team
 </li>
 <li>
 Effective written and verbal communication skills
 </li>
 <li>
 Meticulous attention to detail and quality of work product
 </li>
 <li>
 Ability to build and sustain professional relationships
 </li>
 <li>
 Ability to lead projects or workstreams
 </li>
 <li>
 Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
 </li>
 <li>
 Strong interpersonal skills and professional demeanor
 </li>
 <li>
 Ability to meet deadlines
 </li>
 <li>
 Ability to provide clear guidance to others
 
 
 </li>
 </ul>
 The team
 
 
 Deloitte's Core AI &amp; Data practice helps organizations modernize data platforms, strengthen enterprise data foundations, and scale analytics and artificial intelligence capabilities across the business. The team works with clients to architect, engineer, and deploy cloud-based data solutions that improve decision-making, enable innovation, and support large-scale transformation. Practitioners collaborate across business and technology functions to solve complex challenges in data modernization, governance, platform engineering, and insight delivery.
 
 
 Qualifications Required:
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Engineering, Information Systems, Data Science, Mathematics, or Statistics
 </li>
 <li>
 3+ years of experience in data engineering, extract, transform, load (ETL) development, or data platform engineering
 </li>
 <li>
 2+ years of experience building data pipelines in Databricks using Apache Spark, Python, and Structured Query Language (SQL)
 </li>
 <li>
 Experience implementing data models, data integration patterns, and cloud-based data processing workflows
 </li>
 <li>
 Experience working with at least one cloud platform: Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP)
 </li>
 <li>
 Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
 </li>
 <li>
 Limited immigration sponsorship may be available.
 
 
 </li>
 </ul>
 Preferred:
 
 
 <ul>
 <li>
 Experience with Delta Lake, Databricks Workflows, and Unity Catalog
 </li>
 <li>
 Experience using Git-based version control and continuous integration/continuous deployment pipelines
 </li>
 <li>
 Experience supporting batch and streaming data workloads
 </li>
 <li>
 Experience with data warehousing, lakehouse architecture, and performance optimization
 </li>
 <li>
 Experience supporting analytics or machine learning data pipelines
 </li>
 <li>
 Experience working in consulting or client service delivery environments
 
 
 </li>
 </ul>
 The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $86,700 to $170,900.
 
 
 Information for applicants with a need for accommodation:
 
 
 https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applic...
</div>

Databricks Data Engineer

Imagineeer

<div>Imagineeer is a fast-growing SBA 8(a) Small Disadvantaged Business headquartered in Arlington, VA, delivering federal AI modernization across health, defense, homeland security, and transportation. We design, test, and deploy secure, AI-ready systems that move agencies from pilots to production without breaking governance, compliance, or mission continuity. Our Mission Studio model creates shared environments where policy, data, security, and operations come together. We are capability-driven and competitive by design, not program-dependent. Our leadership has operated inside the federal systems we now transform, bringing institutional knowledge that accelerates delivery and reduces risk. If real delivery motivates you more than slides, and you want your work to compound across programs and agencies, Imagineeer is growing and we are building the team to match. 
About the role
Imagineeer is seeking a Subject Matter Expert (SME) in HR Self-Service platforms to support the Department of Health and Human Services (HHS) Human Resources Information Technology (HRIT) modernization initiative. This role sits at the intersection of HR transformation and enterprise technology &mdash; requiring deep, hands-on knowledge of both ServiceNow-based HR self-service environments and Oracle's HR self-service platform. 
The ideal candidate will be fluent in both platforms and equipped to advise the Government under either of two operating scenarios: (1) HHS retains its existing ServiceNow-based self-service platform and requires enhancement and operational support, or (2) HHS migrates to an Oracle self-service solution and requires strategic planning, operational continuity, and transition advisory support. You will serve as a trusted consultant and subject matter authority throughout. 
Key Responsibilities: 
<ul><li>
 Identify and document future self-service requirements for the existing ServiceNow HR platform in alignment with HHS operational priorities</li><li>
 Provide working knowledge and advisory guidance on the process for enhancing ServiceNow-based self-service functionality</li><li>
 Consult the Government on maintaining self-service operations and continuity during any parallel HCM migration activities</li><li>
 Support business process analysis and gap assessments tied to ServiceNow HR module capabilities</li><li>
 Assist in planning and executing the migration from a ServiceNow-based self-service environment to Oracle&rsquo;s HR self-service platform</li><li>
 Act as a consultant to sustain self-service operations while functionality is transitioned from ServiceNow to Oracle</li><li>
 Articulate key architectural and functional differences between the two platforms to inform Government decision-making</li><li>
 Support user readiness, workflow mapping, and stakeholder communication throughout the migration lifecycle</li><li>
 Serve as a SME resource for HHS on HCM self-service platform strategy and operations</li><li>
 Collaborate with government stakeholders, program managers, and technical teams to align platform capabilities with HR business needs</li><li>
 Produce clear, accessible documentation including process flows, gap analyses, requirements summaries, and transition plans</li><li>
 Participate in working groups, stakeholder briefings, and review sessions as needed</li></ul>
Qualifications and Skills: 
<ul><li>
 5+ years of experience in HR technology, HCM platform administration, or HR systems consulting</li><li>
 Demonstrate, hands-on experience with ServiceNow HR Service Delivery (HRSD) module, including self-service configuration and workflow management</li><li>
 Working knowledge of Oracle HCM self-service platform, including its architecture, employee/manager self-service capabilities, and configuration framework</li><li>
 Experience supporting or advising on HCM platform migrations, including transition planning and operational continuity strategies</li><li>
Strong analytical skills with the ability to assess platform gaps and translate findings into actionable recommendations</li><li>
Excellent written and verbal communication skills; ability to present complex technical concepts to non-technical government stakeholders</li><li>
Ability to obtain a public trust clearance</li></ul> 
Desired Skills and Competencies:<ul><li>
 Prior experience supporting a federal agency HCM modernization initiative, ideally within HHS or a similarly large cabinet-level department</li><li>
 Familiarity with OPM HR policy frameworks and federal HR data standards</li><li>
 Experience with process documentation tools such as Visio, Lucidchart, or Miro</li><li>
 Knowledge of ITSM principles and their application to HR service delivery</li><li>
 ServiceNow Certified Implementation Specialist &ndash; HR (CIS-HR) or equivalent certification</li><li>
 Oracle HCM Cloud certification or equivalent professional training</li><li>
 Experience working in a government contracting environment.</li></ul> 
Additional Information: 
Employment for this position is contingent upon the candidate being a United States citizen and having the ability to successfully obtain and maintain a Public Trust clearance, in accordance with applicable federal regulations. All hiring decisions will be made in compliance with applicable federal, state, and local laws and regulations
Equal Opportunity Employer: 
We are an Equal Opportunity Employer and do not discriminate in employment decisions on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws. All employment decisions are based on business needs, job requirements, and individual qualifications. 
The pay range for this role is: 
130,000 - 140,000 USD per year(Remote)</div>

SME Self Service Specialist

HR Hub

Role PurposeAs the Senior AI Delivery Lead, you will drive the execution of enterprise AI capabilities acrossthe group. You will champion a &quot;Configure-First&quot; approach&mdash;leveraging Copilot Studio for rapidM365-integrated solutions while reserving custom engineering for complex orchestration viaAzure AI Foundry. This role balances internal delivery, deep business collaboration, and thetechnical oversight of external AI providers to ensure a unified and secure AI ecosystem.The role operates within a federated group structure spanning 13 insurance entities across 9MENA countries. Influence and credibility matter more than hierarchy &mdash; the ability to engagesubsidiary teams, win trust across cultures, and drive adoption without direct authority is asimportant as technical capability.Key Responsibilities1. Business Collaboration &amp; Use Case Strategy<ul><li>Domain Partnership: Work directly with business, underwriting, claims, operations,</li></ul>finance, and risk teams to identify, document, and prioritize high-value AI use casesacross subsidiaries.<ul><li>Solution Translation: Translate complex business problems into functional AI solutions,</li></ul>moving from initial ideation to proof of concepts (PoCs) and MVPs.<ul><li>Ideation Leadership: Facilitate AI circles, hackathons, and prototype labs to foster a</li></ul>culture of AI-driven innovation across the group.2. Tiered AI Delivery &amp; Engineering<ul><li>Rapid Deployment: Prioritize the use of Copilot Studio and Power Platform for</li></ul>conversational AI and internal knowledge assistants to ensure speed-to-market.<ul><li>Custom Orchestration: Design and implement bespoke RAG pipelines and agentic</li></ul>workflows using the Microsoft Agent Framework and Azure AI Agent Service.<ul><li>Integration: Build AI-enabled workflows that connect with enterprise systems (CRM,</li></ul>ERP, Claims systems) via custom APIs and connectors.3. External Project Oversight<ul><li>Vendor Gatekeeping: Serve as the lead technical reviewer for AI projects developed by</li></ul>external providers to ensure they meet group standards for architecture and scalability.<ul><li>Compliance Alignment: Ensure third-party solutions adhere to the Group AI</li></ul>Governance Framework, data classification standards, and security protocols.4. Governance &amp; Monitoring<ul><li>Security &amp; Risk: Apply essential controls, including prompt injection protection and</li></ul>sensitive data detection, ensuring all AI activity is visible via Microsoft Sentinel.<ul><li>Performance Metrics: Maintain dashboards tracking token consumption, Azure costs,</li></ul>and the measurable business value delivered by each deployment.Required Experience &amp; Skills<ul><li>Experience: 5&ndash;8 years in AI/Software Engineering or Digital Transformation with a clear</li></ul>progression toward delivery leadership.<ul><li>Microsoft Ecosystem: Hands-on expertise in Copilot Studio, Azure AI Foundry, Azure</li></ul>OpenAI, and Azure AI Search.<ul><li>Agentic Frameworks: Experience with the Microsoft Agent Framework, Azure AI Agent</li></ul>Service, or equivalent orchestration frameworks such as LangChain, AutoGen, orSemantic Kernel.<ul><li>Technical Proficiency: Professional command of Python and at least one of C#,</li></ul>JavaScript, or TypeScript.<ul><li>Stakeholder Engagement: Exceptional communication skills, with the ability to engage</li></ul>equally with technical engineers and non-technical business leaders.<ul><li>Domain Knowledge: Experience in Insurance or Financial Services is a strong advantage.</li><li>Language: English and Arabic language proficiency is a meaningful advantage given our</li></ul>MENA footprint.Preferred Certifications<ul><li>Microsoft Azure AI Engineer Associate, Azure Solutions Architect Expert, Microsoft</li></ul>Power Platform certification<ul><li>Security certification: SC-900, AZ-500, or equivalent</li></ul>Success IndicatorsThe 90-Day Plan<ul><li>Governance Baseline: Establish the group's AI solution architecture and governance</li></ul>checklist.<ul><li>Active Delivery: Have at least one AI use case in active pilot and a documented roadmap</li></ul>of prioritized business use cases.<ul><li>Platform Readiness: Baseline the Azure AI platform with full logging, cost controls, and</li></ul>SIEM visibility.The 12 Months Plan<ul><li>Active Delivery: Scale 4&ndash;6 AI use cases into production across at least two business</li></ul>functions<ul><li>Governance Baseline: Quarterly value reporting to leadership about ai adoption and</li></ul>usage.Reporting LineThis role reports directly to the Group CTO, with close working relationships with:<ul><li>Group Data Analytics</li><li>Group CISO / Cybersecurity</li><li>Risk Management and Compliance</li><li>Data Protection / Legal</li><li>Business AI Champions across subsidiaries</li><li>Subsidiary IT teams</li><li>Microsoft and implementation partners where applicable</li></ul>Application Question(s):<ul><li>Expected Salary?</li></ul>Work Location: In person

Senior AI Delivery Lead

Cognizant

Location: Remote
 Employment Type: Full-Time
 Job ID: 000 68997532
 Senior AI Engineer – ServiceNow Delivery Acceleration
 About the role
 As a Senior AI Engineer – ServiceNow Delivery Acceleration, you will make an impact by designing, building, and optimizing AI‑powered implementation solutions that transform how ServiceNow professional services engagements are delivered. You will be a valued member of the Delivery Acceleration team and work collaboratively with product managers, solution architects, consultants, and platform stakeholders to accelerate delivery, improve quality, and enhance customer experience.
 
In this role, you will: 
Design and develop AI agent workflows that generate ServiceNow configurations, implementation plans, user stories, test scripts, and deployment artifacts from customer requirements.
 Lead prompt engineering efforts for large language model–based solutions, including prompt chaining, structured output generation, evaluation frameworks, and iterative quality optimization.
 Build reusable prompt libraries, templates, and orchestration patterns that embed implementation best practices and delivery standards into AI‑powered workflows.
 Align AI solutions to the professional services lifecycle, ensuring outputs support scoping, estimation, delivery execution, and go‑live readiness.
 Design integrations, APIs, and automation workflows that connect AI outputs with ServiceNow, internal delivery platforms, and enterprise systems.
 Establish quality metrics for AI outputs, analyze performance trends, and drive continuous improvement across accuracy, rework, speed, and customer acceptance.
 Collaborate with global cross‑functional teams in an agile, sprint‑based environment to deploy scalable, governed, and production‑ready AI capabilities.
 Work model
 We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work‑life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.
 What you need to have to be considered
 5+ years of experience in software engineering, AI/ML engineering, or technical consulting within enterprise software environments.
 2+ years of hands‑on experience building production solutions using large language models, prompt engineering, and AI agent frameworks.
 Demonstrated expertise in prompt engineering techniques such as chain‑of‑thought reasoning, structured output generation, few‑shot/zero‑shot prompting, context management, and prompt evaluation.
 Strong understanding of professional services, delivery operations, including how engagements are scoped, estimated, staffed, and delivered.
 Experience with API design, system integration, and data pipelines that connect AI outputs to enterprise workflows.
 Proficiency in Python, JavaScript, TypeScript, or similar languages used in AI engineering and automation.
 Understanding of ServiceNow platform architecture, configuration patterns, and enterprise implementation approaches.
 Strong communication skills with the ability to translate technical AI capabilities into clear business value for stakeholders.
 These will help you stand out
 Experience building autonomous implementation, code generation, or AI‑driven delivery acceleration solutions.
 Familiarity with ServiceNow implementation methodologies and professional services best practices.
 Experience with AI agent orchestration frameworks and multi‑step workflow automation.
 Knowledge of responsible AI practices, validation frameworks, governance, and enterprise risk controls.
 ServiceNow certifications such as CSA, CIS, or related credentials.
 Experience with estimation platforms, resource management tools, or delivery automation systems.
 Background in consulting or enterprise professional services environments.
 
Salary and Other Compensation: 
Applicants will be accepted till 7/06/2026
 Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
 <ul>
<li>Please note, this role is not able to offer visa transfer or sponsorship now or in the future*</li>
</ul>
The annual salary for this position will be in the range of $134K-$158K depending on experience and other qualifications of the successful candidate.
 This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
 Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
 Medical/Dental/Vision/Life Insurance
 Paid holidays plus Paid Time Off
 401(k) plan and contributions
 Long-term/Short-term Disability
 Paid Parental Leave
 Employee Stock Purchase Plan
 Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
 Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
 If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
 Apply Now!
 #LI-IK1

Senior AI Engineer – ServiceNow Delivery Acceleration

Zoetis

<div>POSITION SUMMARY
This position leads the global configuration, development, integration, and operational enablement of the ITSM tooling ecosystem&mdash;primarily ServiceNow &mdash;to support Zoetis Tech and Digital and strategic partners. The role focuses on platform governance configuration (e.g., standards, controls, data models, workflows), scalable solution design, and delivery of enhancements that improve service outcomes and user experience. This leader partners with ITIL/process owners, infrastructure, applications, risk/compliance, and vendors to translate process requirements into well-architected platform capabilities. The position also provides adjacent technology ownership for service management and delivery tooling (e.g., Jira ) and ensures interoperability across the toolchain through reliable integrations and shared data governance.
POSITION RESPONSIBILITIES .
<ul><li>Own the ServiceNow platform roadmap from a tooling standpoint (configuration, development, integrations, upgrades, and platform health), aligning delivery to business and IT priorities.
</li><li>Partner with process owners (Incident/Change/Request/Problem/Knowledge/CMDB, etc.) to implement and continuously improve tooling capabilities that enable their operating models (without owning the processes themselves).
</li><li>Establish and maintain tooling governance: configuration standards, SDLC controls, release management, environment strategy, audit readiness, and platform KPI reporting.
</li></ul><ul><li>Lead configuration and development of ServiceNow modules and platform capabilities (e.g., workflows, catalog items, automation, notifications, roles, forms, UI policies, data policies, reporting/dashboards).
</li><li>Own integration architecture and delivery for ServiceNow and adjacent enterprise systems using supported patterns (APIs/web services, SSO, directory/LDAP, identity and governance platforms), including ongoing monitoring and operational support for integrations.
</li><li>Lead tooling enablement for the Service Catalog / Self-Service experience (structure, request models, fulfillment workflows, UX), in partnership with service owners and operational teams.
</li></ul><ul><li>Provide tooling ownership and governance configuration for adjacent service delivery technologies such as Jira (as applicable): configuration standards, project/service template governance, workflow schemes, integration patterns, and reporting alignment with ServiceNow.
</li></ul><ul><li>Define and maintain the toolchain interoperability strategy (ie, ServiceNow Jira identity monitoring asset/data sources), ensuring consistent data definitions, reliable integrations, and clear ownership for shared fields and master data.
</li></ul><ul><li>Lead the ITSM tooling support team responsible for planning, development, testing, releases, and platform support for the ServiceNow ecosystem.
</li><li>Manage vendor and partner delivery for platform development and integrations; ensure outcomes meet architecture standards, security/compliance needs, and operational expectations.
</li></ul><ul><li>Own the CMDB platform configuration and data governance enablement (data model, relationship model, integrations/data mapping, data quality controls, and reporting) in partnership with risk/compliance and technical domain owners.
</li><li>Implement and maintain platform controls that support auditability, resiliency, disaster readiness, and segregation of duties across environments and releases.
</li></ul>EDUCATION AND EXPERIENCE
<ul><li>Bachelor&rsquo;s degree in information technology, Computer Science, Engineering or related field;
</li></ul><ul><li>10&ndash;12+ years overall IT experience with progressive responsibility across enterprise platforms and service delivery.
</li></ul><ul><li>5+ years leading ServiceNow platform work in a product ownership / platform leadership capacity (roadmap, configuration, development, upgrades).;
</li></ul><ul><li>Demonstrated hands-on experience delivering configuration and custom development on ServiceNow (workflows, catalog, data model/CMDB, reporting/PA, access controls).;
</li></ul><ul><li>Experience establishing and enforcing platform governance : SDLC, release/change controls, environment strategy, code/config management, testing, and audit readiness.;
</li></ul><ul><li>Experience in regulated environments (pharma/animal health or similar) and working with compliance, risk, and audit teams (preferred)
</li></ul>TECHNICAL SKILLS REQUIREMENTS
<ul><li>ServiceNow: CSA (preferred), plus one or more CIS credentials (e.g., ITSM, CSM, ITOM, Discovery/Service Mapping) desirable
</li></ul><ul><li>Agile delivery: Scrum and/or SAFe
</li></ul><ul><li>Experience integrating data from enterprise systems: ServiceNow, Workday, Active Directory, CMDB, Jira, Collaboration tools;
</li></ul><ul><li>ITIL Foundations;
</li></ul><ul><li>Jira administration and governance configuration (projects, workflows, schemes, fields, permissions, queues, SLAs); automation and cross-tool workflow design (e.g., Dev Ops handoffs, change evidence, incident linkage)
</li></ul><ul><li>Strong skills in documentation, data storytelling, and cross‑functional communication
</li></ul>The US base salary range for this full-time position is $146,000-$209,000 . Our salary ranges are
determined by role, level, and location. The range displayed on each job posting reflects the base pay target range
for new hire salaries for the position. Within the range, individual pay is determined by work location and additional
factors, including job-related skills, experience, and relevant education or training. 
This position is also eligible for short-term incentive compensation
This position is also eligible for long-term incentive 
In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional
and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning
on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. 
Visit zoetisbenefits.com to learn more. 
Full time 
Regular 
Colleague 
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. 
Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn , including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com , please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications. 
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of &ldquo;@zoetis.com&rdquo;. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.</div>

ITSM Platform/Product Owner

Transit Technologies

<div><h1 class="jobSectionHeader">Vice President, Managed &amp; Professional Services</h1>
Location: Remote (U.S.-based preferred) 
Company: Transit Technologies 
Compensation: $200,000 - $235,000 Base + Performance Bonus<h1 class="jobSectionHeader">
Build the Future of Services Delivery in Mobility Technology</h1>
Transit Technologies is a leading provider of enterprise software and technology-enabled services purpose-built for the mobility, transportation, and transit ecosystem.
Serving more than 4,000 clients globally and powering over 100 million rides annually, Transit Technologies delivers solutions across fixed route, demand response, paratransit, asset management, workforce operations, fleet management, and rider engagement.
Today, we are bringing together our portfolio of market-leading companies under a unified vision: TransitOS, an AI-forward Transit Operating Suite designed to transform how transportation organizations operate, optimize resources, and serve riders.
As we continue to scale, we are creating a new enterprise leadership role that will define the future of Managed and Professional Services across the organization.
This is not a maintenance role.
This is a transformation role.
This is an opportunity to build, scale, and modernize an enterprise services organization that directly impacts revenue growth, customer success, operational excellence, and the future of our platform.<h1 class="jobSectionHeader">
The Opportunity</h1>
Transit Technologies is seeking an exceptional Vice President of Managed &amp; Professional Services to lead one of the most important enterprise initiatives underway across our portfolio.
Reporting directly to the Chief Operating Officer, this executive will unify Managed Services and Professional Services across multiple operating companies, creating a scalable delivery organization that accelerates growth, improves client outcomes, expands margins, and establishes the operational foundation for the company's next phase of growth.
This leader will drive the integration of services teams operating across legacy business units into a cohesive enterprise model while preserving the customer intimacy and market expertise that have fueled our success.
This role combines strategy, operational leadership, organizational transformation, AI innovation, revenue ownership, and executive influence. The successful candidate will be a builder, operator, and change agent who thrives in fast-moving environments and is energized by creating lasting impact.
You will work closely with executive leadership, including the COO, CEO, Product, Sales, Finance, Customer Success, and Technology leaders, helping shape the future operating model of a growing enterprise software platform.<h1 class="jobSectionHeader">
What You'll Own</h1><h2 class="jobSectionHeader">
Enterprise Services Strategy &amp; Growth</h2><ul><li>
Define and execute a unified Managed and Professional Services strategy across the Transit Technologies portfolio.</li><li>
Own services revenue growth, profitability, utilization, and operational performance.</li><li>
Develop scalable service offerings, packaging strategies, and pricing models that increase customer value and recurring revenue.</li><li>
Partner with Sales, Product, and Customer Success leaders to position services as a strategic growth engine and competitive differentiator.</li><li>
Build and manage a predictable services revenue pipeline while providing executive-level reporting and insights.</li></ul><h2 class="jobSectionHeader">
Organizational Transformation &amp; HoldCo Integration</h2><ul><li>
Lead the evolution from legacy operating company structures into a unified enterprise services organization.</li><li>
Drive adoption of common standards, governance, delivery methodologies, and operational processes across the portfolio.</li><li>
Align leaders and teams around a shared operating vision while preserving the agility required to serve diverse markets.</li><li>
Establish governance frameworks that provide visibility into delivery performance, resource capacity, customer outcomes, and operational risk.</li></ul><h2 class="jobSectionHeader">
Managed Services Leadership</h2><ul><li>
Oversee Managed Services delivery, including SLA performance, customer health monitoring, escalation management, and operational excellence.</li><li>
Standardize delivery processes, reporting, staffing models, tooling, and service governance.</li><li>
Improve utilization, reduce cost-to-serve, and expand margins through operational discipline and continuous improvement.</li><li>
Partner closely with Customer Success leadership to ensure seamless coordination between managed services delivery, customer retention, expansion, and long-term account health.</li></ul><h2 class="jobSectionHeader">
Professional Services Leadership</h2><ul><li>
Scale and standardize implementation, deployment, project governance, quality assurance, and resource management practices.</li><li>
Improve project profitability, customer outcomes, and speed-to-value.</li><li>
Create repeatable delivery playbooks and methodologies that can be leveraged across multiple products and business units.</li><li>
Build capacity planning models that support revenue growth without proportional increases in headcount.</li></ul><h2 class="jobSectionHeader">
AI-Driven Operational Excellence</h2><ul><li>
Champion the adoption of AI-enabled tools and workflows throughout the services organization.</li><li>
Identify opportunities to automate manual work, improve service quality, increase scalability, and protect margins.</li><li>
Partner with Product, Technology, and AI leaders to deploy innovative service delivery capabilities.</li><li>
Develop and execute a strategy that leverages AI to increase organizational productivity, reduce dependency on manual processes, and enable scalable growth without proportional increases in headcount.</li><li>
Establish a roadmap for AI-enabled productivity and operational maturity across Managed and Professional Services.</li></ul><h2 class="jobSectionHeader">
Leadership &amp; Talent Development</h2><ul><li>
Build, develop, and retain a high-performing services leadership team.</li><li>
Create a culture of accountability, ownership, learning, and continuous improvement.</li><li>
Establish talent assessment and performance management processes that identify top performers, address skill gaps, and manage underperformance with consistency and urgency.</li><li>
Develop workforce strategies that balance strategic hiring, operational efficiency, and AI-enabled productivity.</li></ul><h2 class="jobSectionHeader">
Executive Partnership</h2><ul><li>
Serve as a key member of the COO's leadership team.</li><li>
Contribute to enterprise operating reviews, strategic planning, executive leadership discussions, and board-level reporting.</li><li>
Partner closely with Finance to ensure accurate services forecasting, revenue recognition, margin management, cost tracking, and operational reporting.</li><li>
Partner with Legal, Sales, Product, Engineering, and Customer Success leaders to drive profitable growth and exceptional customer outcomes.</li><li>
Present operational and financial performance metrics to executive leadership, board stakeholders, and private equity partners.</li></ul><h1 class="jobSectionHeader">
Who Thrives Here</h1>
We are looking for leaders who consistently perform at an exceptional level.
The executives who succeed at Transit Technologies share a common set of characteristics:<h3 class="jobSectionHeader">
Drives Results Relentlessly</h3>
You are energized by ambitious goals and consistently deliver outcomes. You push through obstacles, maintain momentum, and focus on execution without drama.<h3 class="jobSectionHeader">
Owns It</h3>
You take full responsibility for results. You don't wait, blame, or make excuses. You identify problems, solve them quickly, and hold yourself accountable.<h3 class="jobSectionHeader">
Inspires and Elevates Others</h3>
You build strong teams and create followership through trust, credibility, and a genuine desire to help others succeed.<h3 class="jobSectionHeader">
Thinks Critically and Acts Decisively</h3>
You navigate ambiguity, connect strategy to execution, and make informed decisions without getting stuck in analysis.<h3 class="jobSectionHeader">
Communicates with Impact</h3>
You influence effectively at every level of the organization and can align diverse stakeholders around a common vision.<h3 class="jobSectionHeader">
Obsessed with Growth</h3>
You are a lifelong learner who embraces feedback, adapts quickly, and continuously seek better ways to operate and lead.<h3 class="jobSectionHeader">
Raises the Standard</h3>
You challenge mediocrity, establish high expectations, and create accountability across teams and functions.<h3 class="jobSectionHeader">
Coachable</h3>
You are confident without ego, welcome feedback, and continuously refine your approach to become more effective.<h1 class="jobSectionHeader">
What You'll Bring</h1><ul><li>
12+ years of progressive leadership experience in Managed Services, Professional Services, Customer Delivery, or technology-enabled services organizations.</li><li>
Demonstrated success leading large-scale organizational transformation, integration, merger, acquisition, or operational change initiatives.</li><li>
Proven track record of growing services revenue while improving profitability, utilization, customer outcomes, and operational efficiency.</li><li>
Experience owning or significantly influencing a services P&amp;L.</li><li>
Strong change management expertise, including stakeholder alignment, communication planning, organizational adoption, and cultural transformation.</li><li>
Experience building scalable service delivery playbooks, resource management frameworks, utilization models, and capacity planning processes.</li><li>
Practical experience implementing or evaluating AI-enabled solutions to improve operational performance and service delivery.</li><li>
Strong financial and business acumen with experience managing revenue, margins, forecasting, and operational metrics.</li><li>
Experience presenting operational and financial performance to executive leadership teams, boards, and private equity stakeholders.</li><li>
Exceptional leadership, communication, influence, and team-building skills.</li><li>
Experience serving mobility, transportation, transit, public sector, government technology, SaaS, enterprise software, or adjacent markets is highly desirable.</li></ul><h1 class="jobSectionHeader">
Why Join Transit Technologies</h1>
Most executives inherit an organization.
This leader will help build one.
Transit Technologies is bringing together a portfolio of market-leading companies under a unified operating vision powered by AI, data, and enterprise scale. The VP of Managed &amp; Professional Services will play a central role in defining how services are delivered across the entire platform.
You will have the opportunity to:<ul><li>
Shape the future operating model for Managed and Professional Services across the enterprise.</li><li>
Lead a transformational initiative with enterprise-wide visibility and impact.</li><li>
Partner directly with the COO, executive leadership team, board stakeholders, and private equity ownership.</li><li>
Drive meaningful revenue growth and margin expansion.</li><li>
Lead the adoption of AI-enabled service delivery capabilities.</li><li>
Build a high-performing organization that creates measurable value for clients and the business.</li><li>
Leave a lasting impact on a company entering its next stage of growth.</li></ul>
If you are a transformational leader who thrives on ownership, accountability, innovation, and results, we want to hear from you.
Transit Technologies is an Equal Opportunity Employer and is committed to building a diverse and inclusive workplace where all employees can thrive.</div>

Vice President, Professional Services

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