delivery specialist

GE HealthCare

<div><h1 class="jobSectionHeader"><b>Job Description Summary</b></h1>
Service Delivery Specialist is responsible for driving service delivery, execution, dispatching and master planning processes to ensure customer satisfaction, problem resolution and operation excellence across Turkey<p></p><h1 class="jobSectionHeader"><b>
Job Description</b></h1><p><b>
Roles and Responsibilities</b></p><p></p><div><div><div><div><div><div><div><div><div><p>
Key responsibilities/essential functions include:</p><ul><li><p>
Ensuring ongoing customer satisfaction by efficient planning of field operations and timely resolution of customer issues</p></li><li><p>
Driving operational excellence on the service delivery processes under responsibility</p></li><li><p>
Dispatching field team members to the corrective service requests with most efficient and smart planning option, considering engineering proficiency and geographical circumstances.</p></li><li><p>
Master planning and follow up of Preventive Maintenance (PM), Field Modification Instruction (FMI), Installation, Option &amp; Upgrades (O&amp;U), helium refill operations</p></li><li><p>
Monitoring and closely following up down systems and hot issues until resolution and customer satisfaction</p></li><li><p>
Driving data analysis and business case development for key projects</p></li><li><p>
Developing productivity initiatives/projects to reduce cost, improve efficiency, eliminate manual work and increase speed of service</p></li><li><p>
Achieving Key Performance Indicators (KPIs) and ensuring compliance with Standard Operating Procedures (SOP&rsquo;s) on a daily basis</p></li></ul></div></div></div></div></div></div></div></div></div><p><b>
Required Qualifications</b></p><ul><li><p>
Bachelor&rsquo;s Degree</p></li><li><p>
Experience or familiarity with process management and/or continuous improvement</p></li><li><p>
Strong analytical and quantitative skills</p></li><li><p>
Experience on statistical and/or data management tools</p></li><li><p>
Proven ability to meet deadlines in a fast-paced changing environment</p></li><li><p>
Excellent planning, prioritization and organizational skills</p></li><li><p>
Excellent interpersonal and verbal &amp; written communication skills</p></li><li><p>
Demonstrated collaboration, negotiation and conflict resolution skills</p></li><li><p>
Analytical, problem solving &amp; root-cause analysis skills</p></li></ul><p><b>
Desired Characteristics</b></p><p></p><ul><li><p>
Process Management</p></li><li><p>
Customer Service</p></li><li><p>
Communication skills</p></li><li><p>
Negotiation skills</p></li><li><p>
Planning skills</p></li></ul><p></p><h1 class="jobSectionHeader"><b>
Additional Information</b></h1><div><div><div><div><div><div><div><p><b>
Relocation Assistance Provided: </b>No</p></div></div></div></div></div></div></div></div><p></p>

Service Delivery Specialist

ALSTOM

<div><p>We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than <b>75 000</b> people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.</p>
<p>
INFORMATION SYSTEMS &amp; TECHNOLOGY:</p>
<p>Alstom IS&amp;T is a corporate organization composed of 5 pillars. That position is located under the Business Solutions pillar, in charge of global architecture of Alstom IT solutions, as well as deploying, and maintaining it. Within Business Solutions, the ERP Program Director oversees the ERP solution tower, where central ERP solutions lifecycle is managed, including its applicative landscape such as manufacturing execution system, and supplier collaborations solutions. The ERP Core Team is divided in 6 streams: Accounting, Controlling, Supply Chain, Purchasing, Operations and Quality. You will report to the Accounting Stream leader under this organization. Accounting Stream is in charge all the finance processes. You will mainly contribute to Alstom ERP core model implementation program. This position is based in Bangalore, and there will be frequent worldwide travel to Alstom sites to support locally roll-out. You will join an international team and collaborate actively with many different stakeholders (key users, regional process expert, Business process owner, solutions experts from all IS&amp;T towers, Support teams, data et development factory). English language in a multicultural environment is a must.</p><br>
<p></p>
<p>PURPOSE OF THE ROLE:</p>
<p>OVERALL : The Finance SAP delivery specialist role is to deploy Alstom ERP core model including IT satellites non-ERP solutions ( Concur, Thetys, KTP, DIP) part of Alstom ERP program. We are looking for an SAP Accounting consultant to join our team.</p><br>
<p></p>
<p>RESPONSIBILITIES :</p>
<p>As an ERP delivery specialist, you are in charge on your functional scope to :</p>
<ul><li>Assess and define scope including org structure, functional scope, applicative landscape, and local gaps (contractual and regulatory)</li>
<li>Assess and define data migration &amp; cleansing strategy Support Key users for data mapping and migration Design, Build and Test Solution (Core + Localization+ Auth + Batch)</li>
<li>Deploy Application landscape</li>
<li>Train Key users</li>
<li>Correct UAT &amp; post go live solution defects</li>
<li>Knowledge transfer to Run</li>
<li>Continuously improve our implementation methodology</li></ul><br>
<p>
</p><p>FUNCTIONAL SCOPE : Your Functional scope contains following business processes:</p>
<ul><li>FI GL General Ledger ( New Ledger)</li>
<li>FI AP Account Payable</li>
<li>FI AR Account Receivable</li>
<li>FI BK Bank Accounting</li>
<li>FI AA Asset management</li>
<li>FI TA Tax Accounting Annual/Monthly Closing</li></ul><br>
<p>
</p><p>QUALIFICATIONS &amp; SKILLS</p>
<p>Educational requirement and work experience</p>
<p>Graduated with an engineering degree, you have more than 4 years of experience in SAP-ERP solutions.</p><br>
<p></p>
<p>BEHAVIORAL COMPETENCIES :</p>
<ul><li>You are an action-oriented person with strong analytical and problem-solving skills.</li>
<li>You are a self-starter and result-oriented person.</li>
<li>Excellent written, verbal and interpersonal skills are a must because you will need to work autonomously in a worldwide &amp; multicultural environment.</li>
<li>You should be agile to handle multiple tasks efficiently, keeping the big picture, and effectively delivering outcomes in a fast-paced environment.</li></ul><br>
<p>
</p><p>TECHNICAL COMPETENCIES &amp; EXPERIENCE:</p>
<ul><li>Deep functional knowledge in SAP ECC6 Finance modules, and experience implementing these modules.</li>
<li>Knowledge with Controlling</li>
<li>Integration knowledge SD and MM modules</li>
<li>Technical knowledge (IDOC, LSMW, abap debug, query, other techno&rsquo;s as Fiori, Hana database, PI)</li>
<li>Language skills: English is a must both spoken and written.</li>
</ul>
<p>An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.</p><br>
<p><br>
<b>Job Segment: </b>Accounting, Information Systems, ERP, Supply Chain, SAP, Technology, Finance, Operations</p></div>

Delivery Specialist - FI

Personify Health

<div>Overview:
<div><b>
Who We Are</b></div><div>
Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we&rsquo;re shaping a healthier, more engaged future.</div>
Responsibilities:
<div><b>
Who are you?</b></div><p></p><p><br>
The Delivery Specialist will have responsibility for maintaining a broad understanding and technical knowledge of all Personify Health products and services to ensure quality delivery on service and performance commitments to clients. This client-facing and engaged role will help execute the strategy coordinated by Account Management and the client team.</p><p></p><p><b><br>
In this role you will wear many hats, but your knowledge will be essential in the following:</b></p><ul><li>
Coordinate the documenting, submission, tracking, communication, and monitoring of client program requirements post-implementation (either new logo or cross/upsell implementation)</li><li>
Help clients to match program needs with operationally efficient delivery options</li><li>
Build relationships with cross-functional teams (Finance, Implementation, Client Operations, Member Services, Product, DSR, and Live Services teams) to execute on deliverables for clients</li><li>
Deliver agreed reporting from internal tools</li><li>
Support member service delivery by resolving needs for of client-specific information, updating training agents and completing documentation
</li><li>Proactively monitor satisfactory resolution of client technical support issues by appropriate internal team</li><li>
Working knowledge of tools significant in responsibilities, including but not limited to Salesforce, GenAdmin, Gainsight, MicroStrategy, JIRA and/or Confluence.</li><li>
Aligning client requests with best practices informed by a thorough understanding of the Personify Health platform.</li></ul><p><i>
You&rsquo;ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.</i></p>
Qualifications:
<div><b>
What you bring to the Personify Health Team:</b></div><p></p><p><b><br>
In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:</b></p><ul><li>
Bachelor&rsquo;s degree or comparable experience in a related field (health, healthcare, health science, wellness, customer service, business management, operations, and/or logistics)
</li><li>1-3+ years of professional work experience, preferably aligned to roles in operations / logistics, customer service, customer management, software implementation and / or project management.
</li><li>Previous experience in SaaS, or health / wellness and/or health care industry (preferred)</li></ul><p><b>
You also take pride in offering the following Core Skills, Competencies, and Characteristics:</b></p><ul><li>
Excellent customer facing skills, including a commitment to client satisfaction</li><li>
Impeccable organization and priority management skills
</li><li>Ability to manage multiple tasks with varied dependencies and timelines
</li><li>Self-motivated with proactive approach, appropriate sense of urgency and a positive attitude</li><li>
Able to navigate change and support clients in change management</li><li>
Proficiency with various software applications, including but not limited to Microsoft Suite (Word, Excel, PowerPoint, Outlook, Teams, and OneDrive), virtual meeting platforms</li><li>
Ability to navigate a dynamic technological environment</li><li>
Required to work cross functionally with co-workers
</li><li>Outstanding interpersonal skills, including strong communication skills, both verbal and written.</li><li>
Creative approach to problem-solving</li><li>
Solid analytical skills</li></ul><p><i><br>
No candidate will meet every single desired qualification. If your experience looks a little different from what we&rsquo;ve identified and you think you can bring value to the role, we&rsquo;d love to learn more about you!</i></p><div></div><div><br>
Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.</div><p></p><p><br>
We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing.</p></div>

Client Delivery Specialist

Information Technology Senior Management Forum

<div><div><p>Posted Date</p>
<p>10/23/2025</p>
</div><div><p>Description</p><p></p><div><p><b><br>
Regular or Temporary:</b></p>
Regular<p><b>
Language Fluency: </b>English (Required)</p><p><b>
Work Shift:</b></p>
1st shift (United States of America)<h4 class="jobSectionHeader"><b>
Please review the following job description:</b></h4>
Responsible for driving new capabilities and strategic change for Information Security in Truist. Teammate has demonstrated experience in running technology initiatives in the banking industry. Teammate will work closely with change management, technology, client service, operations, and business partners to deliver projects to enhance Truist Information Security capabilities.<p><b>
Essential Duties and Responsibilities</b></p><p>
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.</p><ul><li>
Manages projects end-to-end within the program on time, on budget, and with quality as per scope.</li><li>
Responsible for developing the project's timeline, keeping track of programs and projects.</li><li>
Development Deliverables, interdependencies with other systems and operating areas.</li><li>
Ensures responsible parties deliver their assigned tasks in a timely manner.</li><li>
Responsible for providing status and raising issues to Senior Management, Technology Management, and to Business and Technology Release Management as appropriate.</li><li>
Interdependency Tracking-Responsible for ensuring early engagement of cross impacted teams such as Architecture, Information Risk, Tech Infrastructure etc.</li><li>
Supporting the development and approval of the project's business case.</li><li>
Managing project life cycle phases, such as Initiation, Development (requirements, design, build, test), and Implementation (implementation and project closure), including both Tech and Business deliverables.</li><li>
Facilitate and participate in the delivery process for major project deliverables including Project Plan, Business and Functional Requirements, Analysis &amp; Design, QA, End User Testing, and Product Management deliverables.</li><li>
Coordinating and leading &quot;virtual team&quot; resources located in multiple global locations.</li><li>
Preparing and presenting project updates for executive leadership.</li><li>
Other responsibilities include managing the change control process, overseeing the project's financial approval process, managing project issues/ risks, developing contingency plans, and other activities in support of the team's overall success.</li></ul><p><b>
Qualifications</b></p><p><b>
Required Qualifications:</b></p><p>
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
BA/BS IT/ Computer Science, MIS, Economics, Finance, Operations Management, or a related discipline.</li><li>
5+ years professional experience in banks or other financial institution, consulting firm, and or software company.</li><li>
5+ years project management experience leading complex projects.</li><li>
Strong organizational skills and attention to detail.</li><li>
Strong communication skills, both written and verbal, with ability to influence others and facilitate difficult conversations with leadership.</li></ul><p><b>
Preferred Qualifications:</b></p><ul><li>
10+ years project management experience leading complex projects, valued at $1M or greater.</li><li>
5+ years' experience in Information Security banking.</li><li>
Knowledge or experience delivering Information Security projects.</li><li>
Knowledge of Cybersecurity Operations - Threat Intelligence, Threat Detection, Security Monitoring, Incident Response.</li><li>
Knowledge of InfoSec platforms, CrowdStrike, Splunk, SIEM, CyberArk, SailPoint, etc.</li><li>
Understanding of systems development methodologies. Ability to direct and manage business partners, technology resources, subject matter experts, user interface design, QA, UAT, and all other groups involved in the end-to-end process needed to define, design, and deploy product capabilities.</li></ul><p><b>
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: </b>All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist&rsquo;s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist&rsquo;s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.</p><p><b><i>
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.</i></b></p><p>
EEO is the Law E-Verify IER Right to Work</p></div>
</div><div><p>Salary</p><p>
1.00 Hour</p>
</div><div></div><div><div><p>Type</p><div><p>
Full-time</p></div></div></div></div>

InfoSec Technical Delivery Specialist

Truist

<div><p><b>The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.</b></p><p></p><p>
Need Help?</p><p></p><p><i>
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to </i><i>Accessibility</i><i> (accommodation requests only; other inquiries won't receive a response).</i></p><p></p><p><b>
Regular or Temporary:</b></p>
Regular<p></p><p><b>
Language Fluency: </b>English (Required)</p><p></p><p><b>
Work Shift:</b></p>
1st shift (United States of America)<p></p><h3 class="jobSectionHeader"><b>
Please review the following job description:</b></h3><p></p>
Responsible for driving new capabilities and strategic change for Information Security in Truist. Teammate has demonstrated experience in running technology initiatives in the banking industry. Teammate will work closely with change management, technology, client service, operations, and business partners to deliver projects to enhance Truist Information Security capabilities.<p></p><p><b>
Essential Duties and Responsibilities</b></p><p>
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.</p><ul><li><p>
Manages projects end-to-end within the program on time, on budget, and with quality as per scope.</p></li><li><p>
Responsible for developing the project's timeline, keeping track of programs and projects.</p></li><li><p>
Development Deliverables, interdependencies with other systems and operating areas.</p></li><li><p>
Ensures responsible parties deliver their assigned tasks in a timely manner.</p></li><li><p>
Responsible for providing status and raising issues to Senior Management, Technology Management, and to Business and Technology Release Management as appropriate.</p></li><li><p>
Interdependency Tracking-Responsible for ensuring early engagement of cross impacted teams such as Architecture, Information Risk, Tech Infrastructure etc.</p></li><li><p>
Supporting the development and approval of the project's business case.</p></li><li><p>
Managing project life cycle phases, such as Initiation, Development (requirements, design, build, test), and Implementation (implementation and project closure), including both Tech and Business deliverables.</p></li><li><p>
Facilitate and participate in the delivery process for major project deliverables including Project Plan, Business and Functional Requirements, Analysis &amp; Design, QA, End User Testing, and Product Management deliverables.</p></li><li><p>
Coordinating and leading &quot;virtual team&quot; resources located in multiple global locations.</p></li><li><p>
Preparing and presenting project updates for executive leadership.</p></li><li><p>
Other responsibilities include managing the change control process, overseeing the project's financial approval process, managing project issues/ risks, developing contingency plans, and other activities in support of the team's overall success.</p></li></ul><p></p><p><b>
Qualifications</b></p><p></p><p><b>
Required Qualifications:</b></p><p>
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p></p><ul><li><p>
BA/BS IT/ Computer Science, MIS, Economics, Finance, Operations Management, or a related discipline.</p></li><li><p>
5+ years professional experience in banks or other financial institution, consulting firm, and or software company.</p></li><li><p>
5+ years project management experience leading complex projects.</p></li><li><p>
Strong organizational skills and attention to detail.</p></li><li><p>
Strong communication skills, both written and verbal, with ability to influence others and facilitate difficult conversations with leadership.</p></li></ul><p></p><p><b>
Preferred Qualifications:</b></p><ul><li><p>
10+ years project management experience leading complex projects, valued at $1M or greater.</p></li><li><p>
5+ years' experience in Information Security banking.</p></li><li><p>
Knowledge or experience delivering Information Security projects.</p></li><li><p>
Knowledge of Cybersecurity Operations - Threat Intelligence, Threat Detection, Security Monitoring, Incident Response.</p></li><li><p>
Knowledge of InfoSec platforms, CrowdStrike, Splunk, SIEM, CyberArk, SailPoint, etc.</p></li><li><p>
Understanding of systems development methodologies. Ability to direct and manage business partners, technology resources, subject matter experts, user interface design, QA, UAT, and all other groups involved in the end-to-end process needed to define, design, and deploy product capabilities.</p></li></ul><p></p><p><b>
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: </b>All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist&rsquo;s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist&rsquo;s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.</p><p></p><p><b><i>
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.</i></b></p><p></p><p>
EEO is the Law E-Verify IER Right to Work</p></div>

DigitalTolk

<div><p><b>About DigitalTolk</b></p><p>
DigitalTolk is an organization and company that works to make an impact. Our purpose is to give a voice to those who don&rsquo;t speak the local language; we arrange translators so that patients can get medical treatments in their new country and communicate with doctors. We arrange translators for crime victims so that they can get justice. Our job is to arrange interpreters through our platform for our customers. Our end customers are hospitals, courts/lawyers, and municipalities who communicate with refugees and other people in need. Our company purpose is to use technology to make the world a better place. And we&rsquo;re currently hiring developers to join us on this journey! We are a company based in Sweden with employees in all parts of the planet!</p><p><br>
The ideal candidate for the Customer Service Delivery Specialist role will have strong experience in customer support, issue resolution, and service optimization, with fluency in German and English. This role involves handling customer queries, ensuring smooth service delivery, and collaborating with internal teams to enhance customer satisfaction.</p><p>
Job Description:</p><ul>
<li>
Provide high-quality customer support to Swedish-speaking clients via email, phone, and chat.</li>
<li>Manage customer inquiries, service requests, and issue escalations while ensuring timely resolution.</li>
<li>Handle translation document requests from customers, ensuring timely processing and quality assurance.</li>
<li>Work closely with internal teams to troubleshoot and resolve service-related issues efficiently.</li>
</ul><ul><li>Coordinate with translation suppliers, ensuring timely delivery and adherence to quality standards.<br>
<ul><li>Follow up on ongoing translation projects, addressing any delays or quality concerns.</li><li>Maintain accurate customer records and documentation in CRM systems.</li><li>Monitor key service metrics, ensuring compliance with SLAs (Service Level Agreements).</li><li>Identify process improvement opportunities to enhance service efficiency and customer satisfaction.</li><li>Provide proactive updates and follow-ups to customers, ensuring a seamless service experience.</li><li>Collaborate with cross-functional teams (operations, technical support, and product teams) to optimize service delivery.</li><li>Stay updated on product knowledge and industry best practices to deliver exceptional customer experiences.</li></ul></li>
</ul><p><b>
Qualifications &amp; Experience:</b></p><ul>
<li>
Fluency in Swedish and English (written and spoken) is required.<br>
<ul><li>Bachelor&rsquo;s degree in Business, Communications, or a related field is preferred.</li><li>3+ years of experience in a customer service, account management, or service delivery role.</li><li>Strong understanding of customer service principles, troubleshooting, and case management.</li></ul><b>
Technical &amp; Soft Skills:</b><br>
<ul><li>CRM Systems: Experience with platforms like Salesforce, Zendesk, or similar.</li><li>Communication: Excellent verbal and written communication skills in both Swedish and English.</li><li>Problem-Solving: Ability to handle customer concerns with a solution-oriented approach.</li><li>Service Optimization: Experience working with SLAs, KPIs, and customer feedback analysis.</li><li>Collaboration: Ability to work cross-functionally with internal teams.</li><li>Adaptability: Comfortable in a fast-paced, remote working environment.</li></ul><br>
This role is ideal for a customer-centric professional who thrives in a dynamic environment and is passionate about delivering outstanding service to Swedish-speaking customers.</li></ul></div><p></p>

Remote- Customer Service Delivery Specialist (Swedish Speaker)

Amazon Web Services (AWS...

DescriptionThe Global Services, Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.The AWS Security Assurance Services (AWS SAS) team works with our largest enterprise customers to address their security and compliance requirements using cloud native technology, while adopting scalable security and risk control measures across their infrastructure. Are you excited by the possibility of using automation and event driven computing to achieve continuous compliance? Do you want to dive deeper into cloud technology, while redefining traditional security measures? Are you interested in applying your assessment and advisory skills to workloads that use emerging technologies in new and interesting ways?At AWS SAS, we are hiring technical security experts with a background in security assessments to lead a variety of customer focused engagements that include architecture and compliance guidance. You will also work with industry and standards bodies to further the creation of security guidance that leverages the advantages of cloud technology. This role will specialize in assessments and advisory work for well-known security frameworks, standards and regulations as well as risk management methodologies.This is a customer facing role where success is measured by developing a high performing team of consultants who help enable our customers in moving their workloads and regulated data into the cloud by addressing specific risk, regulatory, and compliance requirements. You will be expected to also work in a Business Development capacity, assisting our AWS sellers to position the value and applicability of your team into customer projects and long-term relationships.We are looking for an innovative security and compliance leader who enjoys establishing strategy and then drives consensus across the team to achieve a vision.Key job responsibilitiesExpertise - Lead teams to help partners and customers understand the opportunities for cloud technology to handle security and compliance requirements in key market verticals and regulated industries, such as financial services, healthcare, life sciences, and energy.Solutions   Scope and lead on-site engagements with partners and customers. This includes leading pre-sales on-site visits, understanding customer security and compliance requirements, and proposing and delivering packaged offerings or custom solution engagements.Delivery - Engagements include short on-site projects leading to architecture or compliance roadmaps, architecture guidance, gap assessments, etc. Engagements will include assessments and reporting on various aspects of a customer's security and compliance posture.Insights - Collaborate with AWS engineering, support and business teams to convey partner and customer feedback as input to AWS technology roadmaps.About The TeamAWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.Basic Qualifications 8+ years of experience in an internal or external IT security audit or compliance assessment role. Candidate must possess at least one of the following security certifications CISSP, CISM, PCI-QSA certifications, or Certified ISO27001 Lead Implementer 8+ years of experience assessing/auditing customers on meeting PCI DSS, ISO 27001, HIPAA, HITRUST, FedRAMP, GDPR, FISMA or NIST/DoD standards. Bachelor s degree in Computer Science, Information Systems Management, Information Security, Business or equivalent experience.Preferred Qualifications Experience building common compliance framework controls as well as mapping between different compliance requirements Experience automating assessments in enterprise or cloud environments Experience assessing security controls for enterprise applications. Demonstrated breadth of security expertise in various sub domains such as encryption, identity, incident response, etc.&nbsp;

AWS Security Assurance Services, Delivery Specialist

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