delivery supervisor

Berain Water

<div>
 <ul>
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 Daily Operations
 
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 Supervising and ensuring the vehicle is loaded appropriately according to safety standards, and compliance with traffic and safety regulations and rules
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 Supervising and ensuring full compliance with the periodic maintenance schedule of the vehicle and alerting representatives and drivers of the same
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 Supervising representatives, drivers and deliveries on a daily basis to ensure that the product reaches the right customer at the right time at the specified price
 
 .
 
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 Organizing the routes of the delivery representatives and distribution of the pending order to ensure on time delivery and achieving department KPI
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 Carrying out all works assigned to him by his direct manager within limits of work scope
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 </ul>
 
 
 
 <ul>
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 Delivery
 
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 Following up and implementing the delivery plan and ensuring full compliance with it
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 Follow up reports of any faults in vehicles directly and coordinate with the transportation supervisor and the vehicle maintenance department to fix the malfunction as soon as possible
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 Follow the necessary instructions regarding traffic accidents, and report the accident as soon as it occurs
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 Follow up the representatives and delivery drivers regarding personal hygiene, company uniforms, general codes of conduct and complete discipline during and after delivery operations
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 Organize delegates&rsquo; routes, identifying and distributing requests registered within the region, in coordination with the direct manager, and following up on their implementation on a daily basis.
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 Follow up the daily reports and discuss the reasons for the low performance - if any - and work to handle them and finish the pending requests.
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 Follow up the collection of the financial responsibility that is assigned to the delivery team and hand them over on time, and coordinate with the direct manager to submit a report to the management in order to take the necessary legal measures to guarantee the rights of the company.
 </li>
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 Follow up on customer complaints and work to finish them on time and update the complaints data on time.
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 Comply with the Last Mile Standard Operation procedures.
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 Cooperate with other department to achieve company targets.
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 Alert and highlight any common issue that affect the performance and patriciate to provide the root cause and corrective action to improve the performance
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 </ul>
 
 
 
 <ul>
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 Policies, Processes &amp; Procedures
 
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 Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
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 </ul>
 
 
 
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 Safety, Quality &amp; Environment
 
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 Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment
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 </ul>
 
 
</div>

Delivery Supervisor

The Home Depot

<div>Position Purpose:
The Transportation Supervisor will lead an hourly team and influence the entire distribution team to complete the work required to run the distribution center in an efficient, safe and productive manner. Supervisor will be responsible for management of the team members under his/her supervision. Role is responsible for ensuring prompt, efficient and accurate handling of merchandise and development and implementation of team goals. Role is responsible for hiring, evaluation, development, discipline, and termination of hourly associates. Supervisor has management responsibility for 20 top to 30 hourly associates. 
Key Responsibilities:<ul><li>
45% Managing Process: Executes transportation functions of the facility in according to budgetary cost goals, operating standards, and performance metrics. Manages dedicated fleet and one way carrier execution. Plans,executes store delivery routes. Partners with outbound operations to ensure load schedule is met. Responsible for yard management, customer service performance, including communication with stores. Analyzes service to store results, Voice of Customer results, and creates action plans to improve performance. Evaluates, analyzes current work methods to identify opportunities for efficiencies;partners with Operations Manager or AGM to drive solutions.</li><li>
25% Coaching /Developing Associates: Guides associates in daily operations, and monitors to ensure productivity, safety, service and quality. Trains and provides feedback of hourly associates; performs regular evaluations of associates regarding job performance, and methods of performing job tasks. Resolves associate relations issues in assigned functional area. Responsible for hiring, compensation, discipline and termination of hourly associates in assigned department. Investigates operational errors to determine the cause and recommends corrective action where needed.</li><li>
15% Drive Results: Manage execution of on time service to stores, trailer cube utilization and financial goals. Review daily, weekly, monthly, and quarterly metric reporting, including financial analysis, to identify actions needs on negative trends; works to improve positive trends. Ensure transportation projects and pilots are on track with project timelines and results.</li><li>
15% Business Planning: Coordinates and monitors transportation plan to ensure key performance metrics are consistent with business plan, including budget and on time delivery. Reviews reports and metrics to plan transportation needs. Additional Responsibilities: Other duties as assigned by Operations Manager, Assistant General Manager and General Manager.</li></ul> 

Direct Manager/Direct Reports:<ul><li>
Reports to the Operations Manager</li><li>
Accountable for direct supervision of the work activities of others. Planning, monitoring and reviewing work of subordinates is required. This may include direct supervision of a shift or the coordination of multiple work groups. Makes recommendations concerning selection, termination, performance appraisal and professional development.</li></ul> 

Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 

Physical Requirements:<ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul> 

Working Conditions:<ul><li>
Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.
</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 

Preferred Qualifications:<ul><li>
Bachelor's Degree in Supply Chain or related field</li><li>
Supply Chain Experience</li><li>
Experience with Warehouse Management Systems, Transportation Management Systems</li><li>
3 + years supervisory experience in a related field</li><li>
Experience with managing a dedicated fleet.</li><li>
Flexibility to work various shifts</li><li>
Ability to relocate</li></ul> 

Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 

Preferred Education:<ul><li>
No additional education</li></ul> 

Minimum Years of Work Experience:<ul><li>
2</li></ul> 

Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 

Minimum Leadership Experience:<ul><li>
None</li></ul> 

Preferred Leadership Experience:<ul><li>
None</li></ul> 

Certifications:<ul><li>
None</li></ul> 

Competencies:<ul><li>
People Management: Assess skills and manage the work and productivity of others while coaching and developing talent</li><li>
Financial Acumen: Utilize fundamental concepts of finance to assist with managing budgets, forecasting labor, and provide information to account for the financial impact of decision making.</li><li>
Creative Thinking: Demonstrates originality and imagination in thinking while developing a solution to a problem.</li><li>
Business Communication: Writes, speaks, and presents clearly and succinctly across a variety of communication settings and adjusts communication style to the audience.
</li><li>Conflict Management: Views conflict as an opportunity to find common ground and gain cooperation from all parties. Reads situations quickly, actively listens, and settles disagreements and disputes equitably.</li><li>
Operations Systems: Understands and uses systems and tools used for day to day operation of a facility. Navigates the various DC operations systems in order to retrieve data accurately and effectively.</li></ul></div>

SYGMA Network

<div>POSITION SUMMARY:
Provides support to the Transportation Manager/Director in supervising the activities related to delivery and backhauls. This includes, training and supervising transportation department associates, compliance with government regulations and promoting safety and security of the transportation department.
ESSENTIAL FUNCTIONS/RESPONSIBILITIES:<ul><li>
Supervises the daily work and safety of Transportation Associates, including adherence to standard operating procedures, Food Safety Standards and preferred work methods, adherence to planned routes, and providing safe and efficient customer service.</li><li>
Ensures Transportation Associates&rsquo; comply with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate.
</li><li>Supervises labor hours and consumable supplies within budget; prepares work schedules including extra work days and shifts as needed.</li><li>
Assists with the training of new associates, including cross training of existing associates.</li><li>
Supervises the proper selection and utilization of Company assets in support of the Delivery department; coordinates required repairs with proper departments as necessary.</li><li>
Reviews delivery functions and productivity reporting; suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes.</li><li>
Interprets, trains and consistently enforces company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc.</li><li>
Communicates with Warehouse and Customer Service teams to collaboratively resolve any customer or delivery opportunities or issues; visits customer locations and meets with customers to address issues and assess delivery difficulty.</li><li>
Maintains positive associate relations through regular department or pre-shift meetings; keeps open communication channels with associates by answering questions and explaining policies and procedures; monitors associate morale and submits and respond to ideas to improve associate engagement and enablement.</li><li>
Works with Safety Manager to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes, and routine safety inspections; makes recommendations for corrective action and/or behavior modification where required.</li><li>
Performs management functions of staff selection, development, discipline, performance reviews and/or terminations.</li><li>
Works assigned schedule, exhibits regular and predictable attendance and works outside of the normal schedule as required to meet workload demands. Performs the duties of associates supervised and other related duties as needed (and as qualified).</li></ul>
REQUIRED MINIMUM EDUCATION/EXPERIENCE:<ul><li>
High school diploma, general education degree (GED), or equivalent degree; and two to four years transportation experience and/or training; or equivalent combination of education and related experience.</li><li>
Two or Four year college degree in Business Management, Supply Chain Management or similar major preferred.
</li></ul>CERTIFICATIONS AND/OR TECHNICAL REQUIREMENTS:<ul><li>
Class A Commercial Driver&rsquo;s License is preferred but not required.</li><li>
Certificate of DOT regulations training is preferred.</li></ul>
KNOWLEDGE, SKILLS AND ABILITIES:<ul><li>
Knowledge of: Federal Motor Carrier Safety Regulations; DOT rules and regulations; preferred work methods and standard operating procedures; spreadsheet software and word processing software.</li><li>
Skill in: making independent decisions in support of company policies and procedures in a timely manner.</li><li>
Ability to: successfully engage and lead individual and team discussions and meetings; solve practical problems and interpret a variety of instructions furnished in written, oral, diagram, or schedule form; apply all relevant policies in a consistent, timely and objective manner; work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations; manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues; to learn SYGMA technology software and programs; read, comprehend, write and speak English: add, subtracts, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals: read, analyze and interpret, technical procedures, or governmental regulations; write reports, business correspondence, and procedure manuals; to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
</li></ul>PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.<ul><li>
While performing the duties of this job, the associate is regularly required to sit, talk and hear. The associate is frequently required to stand; walk; bend; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. The associate is occasionally required to stoop, kneel, crouch, crawl, lift and/or move up to 100 pounds, push/pull up to 350 pounds using a 2 wheeled hand cart. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.</li></ul>
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of the job.<ul><li>
While performing the duties of this job, the associate is occasionally exposed to wet, hot, extreme cold and/or humid conditions, moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. The associate may occasionally be required to travel to other Distribution Centers or the Corporate office as business needs dictate (e.g. training, meetings). The associate is occasionally exposed to high, precarious places. The associate is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.</li></ul>
NOTICE: The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job related duties requested by his or her supervisor.
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
EEO/AA Employer</div>

Supervisor, Transportation (non-CDL) - SYGMA

United King

<ul><li>Monitor and track delivery orders in real-time using the company&rsquo;s information system to ensure timely dispatch and fulfillment.</li><li>Coordinate with branch staff to confirm that orders are ready for pickup and assigned to riders efficiently.</li><li>Support in resolving minor delivery issues, such as rider delays, customer follow-ups, or order mismatches.</li><li>Maintain a log of customer complaints related to deliveries and escalate major issues to the Assistant Manager.</li><li>Assist in gathering customer feedback on delivery timeliness and rider behavior through CRM or follow-up calls.</li><li>Monitor the performance of in-house and third-party riders (e.g. Foodpanda, etc.) and report delays or repeated inefficiencies.</li><li>Help compile daily and weekly reports on delivery volumes, complaints, and performance metrics.</li><li>Assist in planning delivery coverage during high-demand days (e.g., Sundays, Ramadan, Eid, Mother&rsquo;s Day).</li><li>Support training or briefing sessions for new riders regarding protocols, routes, and customer handling.</li><li>Ensure all delivery-related data entries and logs are updated accurately in the system.</li><li>Perform any other ad-hoc duties assigned by management to support the department&rsquo;s objectives and overall business goals.</li></ul>Excellent knowledge of routes, honest, reliable &amp; punctual. Musta have valid license. Minimum Qualification is matric.Locations are mentioned below. Do mention in your cv the desired location.<ul><li>Dha</li></ul>Job Type: Full-timePay: From Rs30,000.00 per monthApplication Question(s):<ul><li>What is your desired location?</li><li>When can you join?</li></ul>Work Location: In person

Retail Outlet - Rider

PROZ TECHNOLOGIES

Hello, Greetings from Proztec Qatar! I hope everything is going well with you.JOB DESCRIPTIONThe Service Delivery Manager is responsible for ensuring effective IT service delivery, governance, and SLA management across client environments. Acting as the single point of accountability, the role oversees service performance, vendor coordination, and continuous improvement initiatives to ensure high-quality service delivery aligned with business objectives. The Service Delivery Manager plays a key role in maintaining client satisfaction, managing escalations, and ensuring compliance with ITIL-based service management practices.DUTIES &amp; RESPONSIBILITIES<ul><li>Act as the single point of contact for all service delivery-related matters</li><li>Manage and monitor SLAs, KPIs, and service performance metrics</li><li>Conduct regular service review meetings with stakeholders and clients</li><li>Ensure adherence to ITSM processes including Incident, Problem, and Change Management</li><li>Lead governance meetings, reporting, and continuous service improvement initiatives</li><li>Handle escalations and ensure timely resolution of critical issues</li><li>Coordinate with internal teams and vendors to ensure seamless service delivery</li><li>Drive process improvements and optimize service delivery frameworks</li><li>Maintain service documentation, reports, and compliance records</li><li>Ensure alignment of services with business needs and contractual obligations</li></ul>SKILLS &amp; ABILITIES<ul><li>Strong expertise in IT Service Management (ITSM) frameworks</li><li>Proven experience in SLA management and service governance</li><li>Excellent leadership and team management skills</li><li>Strong communication and stakeholder management abilities</li><li>Ability to manage multiple priorities in a fast-paced environment</li><li>Strong analytical and problem-solving skills</li></ul>POTENTIAL BACKGROUND<ul><li>Minimum 8+ years of experience in IT Service Delivery / IT Operations</li><li>Experience managing enterprise-level service environments</li><li>Strong exposure to client-facing roles and stakeholder management</li><li>Experience working in structured ITIL environments</li></ul>CERTIFICATIONS (MANDATORY/PREFERRED)<ul><li>ITIL v4 Foundation / Intermediate (Mandatory)</li><li>PMP or PRINCE2 (Preferred)</li></ul>LANGUAGE REQUIREMENT<ul><li>Arabic Speaker (Mandatory)</li></ul>WORK LOCATION<ul><li>Onshore &ndash; Qatar</li></ul>SOFT SKILLS<ul><li>Strong leadership and decision-making capabilities</li><li>Excellent interpersonal and communication skills</li><li>Ability to manage escalations and handle pressure effectively</li><li>High ownership and accountability mindset</li><li>Strong organizational and governance skills</li></ul>If you&rsquo;re interested or have relevant experience, feel free to share your updated CV.Job Type: Full-timePay: QAR18,000.00 - QAR22,000.00 per monthWork Location: In person

Service Delivery Manager (Arabic Speaker)

Qiddiya | القدية

<div>
 Qiddiya Investment Company is seeking an experienced and result-oriented Delivery Director for our Commercial Office projects. This critical leadership role involves overseeing the full project delivery lifecycle to ensure that the commercial office developments meet the highest standards of quality, functionality, and sustainability.
 
 
 The Delivery Director will lead multidisciplinary teams, coordinate with key stakeholders, and manage all aspects of delivery from design through construction to handover.
 
 
 
 Key Responsibilities
 
 
 
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 Lead the delivery of commercial office projects, ensuring adherence to project timelines, budgets, and quality standards
 </li>
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 Work collaboratively with internal departments, consultants, contractors, and external stakeholders to develop and implement efficient delivery strategies
 </li>
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 Oversee project planning, execution, risk management, and quality assurance processes
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 Ensure compliance with relevant regulations and best practices across all project phases
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 Monitor project progress through regular site visits, status meetings, and reporting
 </li>
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 Manage contractor and vendor relationships to optimize collaboration and performance
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 Provide regular, clear, and detailed updates to senior management and stakeholders
 </li>
 <li>
 Support sustainability initiatives to reflect Qiddiya's commitment to environmental responsibility within commercial projects
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Civil Engineering, Construction Management, Architecture, or related field
 </li>
 <li>
 At least 12 years of experience in project delivery within commercial office or similar real estate sectors
 </li>
 <li>
 Proven leadership experience managing large, complex construction projects
 </li>
 <li>
 Strong knowledge of construction methods, contract management, and regulatory compliance
 </li>
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 Excellent communication, negotiation, and interpersonal skills
 </li>
 <li>
 Ability to lead multidisciplinary teams and coordinate multiple stakeholders effectively
 </li>
 <li>
 Proficiency with project management software and tools
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 <li>
 Strong problem-solving skills and a results-oriented mindset
 
 
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 </ul>
 
 Benefits
 
 
 
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 The opportunity to be part of one of Saudi Arabia's most ambitious city developments
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 A role dedicated to a specific residential asset type, allowing you to build deep expertise in your area
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 A fast-paced, high-impact environment where strategic thinking and execution excellence are highly valued
 </li>
 <li>
 Collaboration with global industry leaders in real estate development, architecture, and planning
 </li>
 </ul>
</div>

Delivery Director - Commercial Office (CO106)

SG Allied Businesses Ltd

About the RoleWe are looking for a responsible and detail-oriented *Order &amp; Delivery Coordination Officer* to manage customer orders, ensure accurate and timely deliveries through riders, and maintain proper filing of invoices, challans, and related documents.Key Responsibilities* Receive and record customer orders through phone, WhatsApp, or system.* Coordinate with riders to ensure correct and timely deliveries.* Double-check product accuracy before dispatch.* Maintain daily filing of invoices, challans, and delivery logs.* Handle customer queries and provide updates on delivery status.* Maintain delivery schedules and follow up on pending orders.* Report daily order summaries to management.Requirements* Minimum intermediate/graduate qualification.* Strong communication skills in Urdu and basic English.* Experience in order taking, dispatch, logistics, or coordination preferred.* Must be responsible, punctual, and organized.* Ability to manage riders and ensure task completion.Salary &amp; Benefits* Competitive salary based on experience.* Performance-based incentives.* Friendly and supportive work environment.Job Type: Full-timeApplication Question(s):<ul><li>If previous experience of order taking and delivery? If yes give details.</li><li>Highest degree </li></ul>Work Location: In person

Order & Delivery Coordination Officer

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Delivery Supervisor

Delivery Supervisor

Supervisor, Transportation (non-CDL) - SYGMA

Retail Outlet - Rider

Service Delivery Manager (Arabic Speaker)

Delivery Director - Commercial Office (CO106)

Order & Delivery Coordination Officer