dental administrative assistant

CareSouth

<div>POSITION SUMMARY
Dental Administrative Assistant will provide administrative support to the dental staff and excellent patient-centered service to dental patients while managing the dental department operational workflow.
POSITION DUTIES
<ul><li>Knowledge and understanding of Employee Handbook.
</li><li>Carry out the meaning of the CSMD Mission and Vision statements.</li><li>
Practice a culture of safety to reduce or prevent risk of injury, claims, loss or liability by utilizing the Risk Management and Infection Control Plan.</li><li>
Perform responsibilities with a high-quality standard to yield improved compliance, quality, and patient outcome measures by adhering to the Quality Improvement Plan.
</li><li>Be present and ready for work as scheduled.</li><li>
Attend in-service trainings, departmental meetings and community events.</li><li>
Work cohesively with team members.</li><li>
Greet and determine the needs of callers, visitors or patients, answering questions based on knowledge of center and/or policies and procedures.
</li><li>Communicates with all patients in a professional manner.</li><li>
Enter new and/or updated information for dental patients.
</li><li>Contact patients who have not completed dental work their treatment plans.</li><li>
Schedule appointments for dental patients. Enter required patient information, new and/or updated, into computer. Cancels or reschedules appointments as required using computerized patient appointment system.</li><li>
Provide appointment services to walk-in and work-in patients.</li><li>
Refer patients to Front Desk Staff and/or Patient Financial Services Representative regarding financial assistance for patients unable to pay for services or medications.</li><li>
Provides needed administrative support; including reports for board meetings and assists dental director as requested.</li><li>
Oversee proper use radiation badges for all dental team members, per OSHA regulations.</li><li>
Coordinate and track referral of patients who need to see dental specialists or obtain medical clearances from primary care or specialist physicians.</li><li>
Participates in Clinic sponsored functions (i.e. health fairs).</li><li>
Oversee necessary sterilization records per La. State Board of Dentistry protocol.</li><li>
Maintains the integrity of medical records system and confidentiality of workplace information according to the policies and procedures of the organization.</li><li>
Knows all codes and communicates codes effectively over the intercom system.</li><li>
Works professionally as a team member in conjunction with the dental staff responsible for policies, other department employees and center.</li><li>
Operates within the guidelines established by departmental a Center policies and procedures.</li><li>
Scan in labs
</li><li>Assist with RW eligibility and complete extra funds form</li><li>
Employee demonstrates knowledge of and adheres to proper chain of command.</li><li>
Participates in CQI activities</li><li>
Keeps appropriate individuals aware of issues, changes to and/or pertinent problems. Advises appropriate personnel of situations requiring follow-up attention.</li><li>
Suggests practical solutions in response to changing regulations and customer, department needs.</li><li>
Additional responsibilities as requested by supervisor.</li></ul>
REQUIREMENTS:
<ul><li>High School Diploma or equivalent. Additional education relating to the dental field is preferred.</li><li>
Hands-on computer operations experience in a dental work environment.</li><li>
Current CPR certification is required.</li><li>
Minimum of two years of experience working in a dental office.</li><li>
Experience in collaboration with interdisciplinary healthcare teams.</li></ul></div>

Dental Administrative Assistant

Seton Center

GENERAL JOB DESCRIPTIONUnder the supervision of the Dental Practice Manager, the Dental Receptionist is responsible for patient reception, clinic appointment schedules, comprehensive handling of patient financial and demographic information, and the accurate completion of the appointment and entry of charges and payments.DUTIES &amp; RESPONSIBILITES<ul><li>Answers the phone in a prompt, courteous and professional manner. Records messages when needed and relays them to the appropriate party. Reviews messages on the answering queue daily, returning calls as warranted.</li><li>Maintains insurance verification and eligibility, and up to date income verification records for all scheduled patients.</li><li>Schedules patients appropriately and accurately following guidelines as outlined in the standard operating procedures, collecting appropriate information needed.</li><li>Telephones all patients scheduled two days ahead, reviews and confirms the appointment time, location, funding and eligibility. Documents in detail completion of the confirmation call. Advises the patient of co-pays, deductibles, and self-pay responsibilities. Prepares any/all paperwork needed for the visit.</li><li>Maintains a short-call system as outlined in the standard operating procedures to assist those patients who wish to get in earlier.</li><li>Greets patients upon arrival. Collects identification and insurance information, verifies and collects appropriate payments and co-payments. Assists patient with the completion of forms. Records all payments following department-approved guidelines and issues a receipt to the patient. Scans all documents into patient file and electronically notifies clinical dental staff when patient is available for treatment. Informs emergency walk-in patients of departmental policy and informs appropriate staff of emergency patients waiting.</li><li>Ensures that patients&rsquo; medical history documents are updated.</li><li>Collaborating with the clinical team, submits requests for pre-authorization for all procedures as needed, to include copies of needed information and x-rays required. Follows up each request in a timely manner and ensures that all responses are scanned into the patient chart.</li><li>Submits referral requests to insurance companies as appropriate or as directed by the dentists. Follows up with the patient for further treatment.</li><li>Performs general office assistance as requested.</li><li>Maintains a professional and courteous demeanor at all times.</li><li>Attends mandatory training, staff and safety meetings and participates appropriately.</li><li>Performs other duties as assigned or requested.</li></ul>PHYSICAL DEMANDSLifting, twisting, bending and prolonged sitting may be required. Travel between clinic sites will be required. Work under stressful conditions as well as extended hours may be required.WORK ENVIRONMENTWork is normally performed indoors but travel between sites may be in varying temperatures.MINIMUM QUALIFICATIONS<ul><li>High school or GED certificate</li><li>Customer Service Experience</li><li>Verbal and written communication skills.</li><li>High degree of confidentiality, integrity and professionalism.</li><li>Ability to multi-task and set priorities in an ever-changing environment while maintaining a calm, professional environment.</li><li>Fluent bilingual spanish speaking</li><li>Demonstrate initiative and judgement in problem solving.</li></ul>PREFERRED QUALIFICATIONS AND SKILLS<ul><li>Previous Dental Office Experience</li><li>Dental Terminology</li></ul>Pay: $17.50 - $21.50 per hourBenefits:<ul><li>403(b) matching</li><li>Dental insurance</li><li>Disability insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Parental leave</li><li>Vision insurance</li></ul>Work Location: In person

Bilingual Dental Administrative Assistant

Mundelein Dental Center

Job SummaryOur office is looking for a skilled and self-motivated Dental Assistant/Receptionist.Must be bilingual (English and Spanish).NO EXPERIENCE IS REQUIRED. We will train those who are willing to learn.-a positive attitude-the ability to communicate effectively with our patients-be organized-be detail-oriented-be a self-motivated person-have strong initiative-have the ability to multi-task with easeJob Types: Full-time, Part-timeBenefits:<ul><li>On-the-job training</li><li>Opportunities for advancement</li></ul>Work Location: Multiple locationsWe are seeking a dedicated and detail-oriented Dental Assistant/Receptionist to join our healthcare team. This role combines clinical support with front desk responsibilities, ensuring smooth daily operations within our dental practice. The ideal candidate will possess excellent communication skills, a strong foundation in medical and dental terminology, and proficiency with electronic health record (EHR) systems. This position offers an opportunity to contribute to patient care excellence while maintaining efficient administrative workflows.Responsibilities<ul><li>Greet patients warmly, verify insurance information, and manage appointment scheduling using dental practice management software such as Dentrix or Eaglesoft.</li><li>Assist dental providers during examinations and procedures by preparing treatment rooms, sterilizing instruments, and handing necessary supplies.</li><li>Review and update patient medical records accurately within EMR systems like Epic, Meditech, or Athenahealth, ensuring compliance with HIPAA regulations.</li><li>Perform administrative duties including insurance verification, billing, coding (CPT, ICD-9, ICD-10), and processing payments with medical billing software.</li><li>Manage multi-line phone systems with professional phone etiquette while providing exceptional patient service and addressing inquiries promptly.</li><li>Maintain organized filing of medical records and documentation review to ensure completeness and accuracy for legal and billing purposes.</li><li>Support office management tasks such as inventory control of dental supplies, appointment reminders, and general clerical duties including data entry and typing.</li></ul>Skills<ul><li>Extensive knowledge of dental terminology, medical coding (CPT, ICD), and health information management practices.</li><li>Proficiency with EMR/EHR systems such as Dentrix, Eaglesoft, Meditech, Epic, Athenahealth, or eClinicalWorks.</li><li>Strong computer skills including Microsoft Office Suite (Word, Excel) and familiarity with office management software.</li><li>Excellent patient service skills combined with professional phone etiquette and effective communication abilities.</li><li>Experience in dental clinic settings or healthcare offices with a focus on administrative support and front desk operations.</li><li>Ability to handle sensitive information in compliance with HIPAA standards while maintaining confidentiality.</li></ul>Pay: $16.00 - $24.00 per hourBenefits:<ul><li>Flexible schedule</li><li>Paid orientation</li></ul>Work Location: In person

Dental Assistant/Receptionist

Divine Expressions Family Dentistry

<div>
 Welcome to
 
 Divine Expressions Family Dentistry
 
 , where smiles are crafted, and our team is the heart of it all! Are you ready to join a family-oriented environment that values your skills and fosters your growth? As our
 
 Administrative Assistant - Office Receptionist
 
 , you'll be the maestro orchestrating the harmony of patient care. With a
 
 competitive pay range
 
 of
 
 $15-$22 per hour
 
 and a
 
 great benefits package
 
 that includes medical insurance, life insurance, a 401(k), bonuses, and more, this is not just a job-it's an invitation to be part of something special!
 
 
 
 About Divine Expressions Family Dentistry
 
 
 
 At Divine Expressions Family Dentistry, our culture revolves around delivering exceptional care and extraordinary customer service. Our mission is to provide the highest quality general, cosmetic, and reconstructive dental care. We love delivering the very best results for our patients, and this passion is evident in everything we do.
 
 
 Our team loves the rewarding nature of the work, and we are committed to supporting each other just as much as we support our patients. We lift each other up, help each other grow, and invest in the next generation of dental leaders. Come join our family-oriented environment to start loving what you do and who you do it with!
 
 
 
 A DAY IN THE LIFE AS AN ADMINISTRATIVE ASSISTANT - OFFICE RECEPTIONIST:
 
 
 
 Imagine starting your day with a cup of coffee and a warm greeting at the front desk. As you answer the phones, you become the first point of contact for our patients, setting the tone for our entire office. Throughout the day, you seamlessly schedule patients, enroll them in treatments, and engage in delightful conversations about financials and insurance. You're not just an office receptionist; you're the director of first impressions, creating a positive atmosphere for everyone who walks through our doors. With each task, you contribute to the beautiful composition of our patient-focused practice.
 
 
 
 Qualifications
 
 
 
 To be part of our dental family, you don't need a laundry list of qualifications. You simply need:
 
 
 <ul>
 <li>
 A friendly disposition
 </li>
 <li>
 The ability to engage with different personalities
 </li>
 <li>
 Excellent customer service skills
 </li>
 <li>
 Experience working in a dental office
 </li>
 <li>
 Experience with insurance/insurance verification
 
 
 </li>
 </ul>
 
 WORK SCHEDULE &amp; LOCATION
 
 
 
 Picture yourself in Madison, AL, where every workday is a step towards creating smiles. This is a full-time position, working 40 hours a week from Monday to Friday.
 
 
 
 ARE YOU READY TO JOIN OUR TEAM?
 
 
 
 Ready to make a difference in dental care and join our family? The application process is as easy as a routine dental checkup. Complete our 3-minute, mobile-friendly initial application to get started. It's quick, simple, and sets you on the path to becoming a key player in the Divine Expressions Family Dentistry team. Your journey towards a fulfilling career starts here!
 
 
 
 
 Job Posted by ApplicantPro
 
 
</div>

Administrative Assistant - Office Receptionist

Heartland Dental

<div><div>Business Assistant
Lucie Dental is looking for a Business Assistant to join our team.
Monday-Thursday 7:45am-5:15pm &amp; Friday 7:45am-12:15pm 
Why Heartland Dental?
Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you&rsquo;ll work in an environment that encourages learning, team cohesion, and puts patients first. 
Supporting our front office as a Business Assistant, you&rsquo;ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.
Heartland Dental was recently recognized by Newsweek for two awards: America&rsquo;s Greatest Workplaces and America&rsquo;s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.</div><div> 
More about the role<ul><li>
Greet and welcome patients as they enter the office to create a great first impression of our team</li><li>
Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies</li><li>
Utilize Dentrix for patient scheduling and records</li><li>
Schedule and confirm appointments for multiple providers in the office</li><li>
File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
</li><li>Post insurance and patient payments and process accounts receivables</li><li>
Review treatment plan fees and payment options with patients</li><li>
Partner with the providers and team to implement Heartland Dental systems to optimize office potential</li></ul> 
What You&rsquo;ll Gain<ul><li>
Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)</li><li>
Front loaded education and training, providing you the opportunity to develop to your full potential</li><li>
Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential</li><li>
Access to on-demand Daily Pay</li></ul> 
Lucie Dental, like each Heartland Dental supported office, is unique to the community and the patients they serve.
<ul><li>Join a 25 person team that thrives on collaboration, communication, and community
</li></ul></div><div>Minimum Qualifications<ul><li>
Experience working in a fast-paced and customer-centric environment</li><li>
Excellent communication and organizational skills</li><li>
The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.</li></ul> 
Preferred Experience<ul><li>
1+ years of experience in a dental or medical setting</li><li>
1+ years of experience with insurance billing and accounts receivable</li><li>
Dentrix or other dental software experience</li></ul> 
Physical Requirements:<ul><li>
Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position</li><li>
Prolonged periods sitting at a desk and working on a computer</li><li>
Must be able to lift up to 15 pounds at times</li><li>
Availability to attend virtual training sessions (or in-person) periodically throughout the year</li><li>
As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL &amp; TN.</li></ul> 
Who is Heartland Dental?
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. 
At Heartland Dental, we&rsquo;re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.</div></div>

Dental Office Assistant - Business Assistant

Dr Anabela Cardo

Job Overview We are seeking a dedicated and professional Dental Receptionist to serve as the first point of contact for our pediatric dental practice. The ideal candidate will possess excellent communication skills, a strong background in dental administrative support, and a thorough understanding of dental terminology and office management. As a Dental Receptionist, you will be responsible for managing patient interactions, scheduling appointments, verifying insurance, and maintaining accurate dental records. Your role is vital in ensuring a smooth and welcoming patient experience while supporting the clinical team with administrative tasks.Responsibilities<ul><li>Greet patients/ parents warmly and professionally, providing exceptional customer service at the front desk.</li><li>Schedule appointments efficiently using dental practice management software. We utilize Dentrix for our PMS.</li><li>Verify insurance coverage and benefits, ensuring accurate billing and coding.</li><li>Manage dental billing processes, including collections, documentation review, and follow-up on unpaid accounts.</li><li>Assist with insurance claims processing and follow-up.</li><li>Handle multi-line phone systems with professionalism, demonstrating excellent phone etiquette and communication skills.</li><li>Support clinical staff by managing patient intake forms, updating medical histories, and coordinating care plans when necessary.</li><li>Recall and Unscheduled treatment follow-up and management.</li><li>Utilize dental terminology effectively to facilitate communication between patients and providers while supporting office management operations.</li></ul>Experience<ul><li>Must have a minimum of 1 year prior experience working in a dental practice setting.</li><li>Have knowledge of dental codes and terminology, be familiar with claims processing and follow-up.</li><li>Proven ability to manage multiple tasks efficiently in a fast-paced setting while maintaining attention to detail.</li><li>Excellent interpersonal skills with bilingual capabilities considered an asset for serving diverse patient populations.</li><li>Join our team to deliver outstanding administrative support that enhances patient care experiences while working within a dynamic dental practice environment!</li></ul>Pay: $35.00 - $40.00 per hourBenefits:<ul><li>401(k)</li><li>Paid time off</li></ul>Work Location: In person

Dental Receptionist

AlwaysyoursDental

Job Summary We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team! In this role, you will be the friendly face and first point of contact for our patients, ensuring a smooth and welcoming experience from check-in to check-out. Your energetic approach and attention to detail will help facilitate efficient clinic operations, manage patient scheduling, verify insurance information, and support the overall administrative functions of our dental practice. If you thrive in a fast-paced environment and are passionate about providing exceptional patient service, this is the perfect opportunity for you to make a positive impact every day!Responsibilities<ul><li>Greet patients warmly upon arrival, ensuring a positive first impression and smooth check-in process</li><li>Manage appointment scheduling using dental practice management software such as OpenDental, Dentrix or Eaglesoft, coordinating with clinical staff to optimize daily workflows</li><li>Verify insurance coverage, perform insurance authorizations, and handle billing processes including medical collection.</li><li>Answer multi-line phone systems with professionalism, providing accurate information and routing calls appropriately</li><li>Maintain accurate patient records by updating medical histories, dental terminology, CPT coding, ICD-10/ICD-9 codes, and other relevant documentation in EMR systems like eClinicalWorks or Athenahealth</li><li>Assist with insurance verification, claims submission, payment posting, and follow-up on outstanding balances</li><li>Support clinic operations by managing filing systems, medical records management, and ensuring compliance with HIPAA regulations</li><li>Review documentation for accuracy and completeness while supporting care plans and medical billing procedures</li></ul>Qualifications<ul><li>Prior experience as a dental receptionist or in a medical office environment with strong familiarity in dental terminology and office management practices</li><li>Proficiency in OpenDental, or similar platforms;</li><li>Knowledge of medical coding including experience with medical billing and Medicare claims preferred</li><li>Excellent computer skills including Microsoft Office suite; typing speed of at least 10 key digits per second for efficient data entry</li><li>Strong understanding of HIPAA regulations to ensure patient confidentiality and data security</li><li>Exceptional customer service skills with effective phone etiquette and professional communication abilities</li><li>Ability to multitask efficiently in a busy clinic setting while maintaining attention to detail in documentation review and office support tasks</li><li>Bilingual abilities are a plus to serve diverse patient populations effectively</li><li>Clinic or dental office experience is preferred; familiarity with dental software like OpenDental</li></ul>Join us in delivering outstanding healthcare experiences! We are committed to fostering an inclusive environment where your skills can shine. All roles are paid positions that contribute directly to our mission of providing exceptional patient care through dedicated administrative support.Pay: $16.00 - $25.00 per hourWork Location: In person

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