dental clinic manager

JWCH Institute

<div><p><b>Position Purpose:</b></p><p>
The position is responsible for providing management and oversight for the daily operations of an assigned dental clinic and dental administrative and auxiliary dental teams, to include dental front office receptionists and dental assistants. The Dental Manager works closely with the Lead Dentists, the Regional Dental Manager, and the Chief Dental Officer to ensure delivery of comprehensive quality oral health services to Wesley Health Centers&rsquo; patient population and meet operational goals. This position requires the ability to maintain strict professional boundaries with staff members. Must be adept at problem solving and be able to think critically to achieve positive and reasonable solutions to patient grievances and managing team morale. Requires the ability to prioritize projects.</p><p><b>
Principal Administrative Responsibilities:</b></p><div><ul><li>
Make sure that daily Dental Care Team Huddles are conducted each morning and that the meetings are logged for each Dental Care Team.</li><li>
Models excellent customer service both internally and externally as a representative of Wesley Health Centers.</li><li>
Make sure that Dental Staff are following a high level of Customer Service following AIDET principles and special comfort touches. Enforces Telephone scripts and 3 rings rule to answer calls.</li><li>
Supports and trains Dental Front Office regarding business functions such as receipts, use of Dental Sliding Fee, charges, posting of transactions on EPM, dental coding, daily reconciliation, and deposits.</li><li>
Make sure ALL STAFF Front and Back are well trained in the use of computers and NextGen modules-EPM, EDR, EHR</li><li>
Works with the Lead Dentist to achieve expected levels of productivity (20 scheduled appointments for an 8-hour day/provider OR 22 scheduled appointments for a 10-hour day/provider).</li><li>
Full understanding of productive scheduling methods to meet goals while assisting and educating providers to meet their personal goals. Monitors and coordinates appointment schedules and training of Front Office Staff on optimal scheduling for efficiency and productivity.</li><li>
Make sure New Patients are called and scheduled within 2 weeks.</li><li>
Monitor patient registration, eligibility verifications and financial screening process of Dental Front Office and suggest improvement of processes to Dental Operations Manager and CDO.</li><li>
Ensure compliance with HIPAA.</li><li>
Make sure that Front Office staff is making confirmation calls and following up with no shows, cancellations, referrals, unscheduled treatment plans and recalls.</li><li>
Monitors the appointment schedules for all dental providers to maximize productivity.</li><li>
Assist in Back Office Functions as needed if RDA or DA is licensed.</li><li>
Understands and interprets KEY Performance Indicators and adjusts operational functions accordingly.</li><li>
Helps to achieve DHSP stated grant goals on unduplicated clients by engaging with onsite primary care providers and HIV Specialists, medical staff and MCC Teams to make sure Oral Screenings of potential clients and internal dental referrals are being made to the dental clinic.</li><li>
Conducts OUTREACH activities to outside potential referral sources and distributes flyers and Referral Slips. Follows-up with referral sources monthly.</li><li>
Order monthly Dental Front Office Supplies and obtains approval from CDO.</li><li>
Helps to motivate, guide and encourage dental team to achieve goals.</li><li>
Provides leadership to onsite staff and fosters a departmental team atmosphere including the expectation that staff will be asked to cover at other sites as needed.</li><li>
Continually assesses staffing needs.</li><li>
Manages Staffing Schedules at assigned clinics monthly to ensure efficiency and smooth clinic workflow and sends schedule to CDO and Dental Operations Manager each month.</li><li>
Oversee scheduling of clinic personnel and coordinates time-off, vacation requests and approval process under the guidance of the CDO.</li><li>
Reviews ALL Specialty Referrals for appropriateness and notifies Lead Dentist and CDO of any dental provider issues.</li><li>
Manages Specialty referrals and Pre-Authorizations for HMOs on a weekly basis. Has Front Office call patients when treatment has been authorized by insurance as well as to follow-up pending treatment for patients after specialty care is completed.</li><li>
Plans, and creates agenda and facilitates monthly team meetings along with Lead Dentist.</li><li>
Participates in Quality Improvement activities including PDSAs as assigned by Dental Operations Manager and CDO.</li><li>
Oversees coordination of facility maintenance as needed</li><li>
Maintains and supports the CARE TEAM concept for patient continuity of care</li><li>
Supports, directs, and manages administrative and auxiliary dental staff as needed with performance reviews, employee related matters or corrective action plans as needed with the approval of CDO and assistance of HR Staff. Performs Annual Performance Evaluation of Dental Front Office Receptionists. Coaches and mentor Dental Front Office staff and Dental Auxiliaries.</li><li>
Helps to recruit, train and retain high quality dental staff.</li><li>
Provide training and development support to ensure all dental administrative and auxiliary staff of assigned clinics</li><li>
demonstrate knowledge of business models, operating procedures, and protocols.</li><li>
Support daily clinic operations</li><li>
Respond to clinical and operational concerns timely and effectively</li><li>
Ensure that patient grievances are documented as warranted and resolved in a manner satisfactory to the patient in collaboration with Lead Dentist and Clinic Administrator following proper protocols to avoid escalation. Follow through to ensure a satisfactory resolution.</li><li>
Manages and facilitates the correction of Open Encounters and reports corrections to assigned Biller</li><li>
Run the Finalized Report AND the EPM/EHR Pending Charges Report DAILY 30 minutes before the end of each and communicates any issues to the Front Office Staff AND Dental Providers to correct PRIOR to leaving for the day. GOAL is to have ZERO OPEN ENCOUNTERS.</li><li>
Facilitates Audits and helps to implement any corrective action plans</li><li>
Works with Lead Dental Assistant to make sure that all Dental Logs are updated, daily, weekly and monthly.</li><li>
Make sure that the Dental Front Office provides printed Daily Appointment lists at the end of each day for the next day.</li><li>
Monitors Daily Dental Clinic Productivity for all Dental Providers on-site and works with Lead Dental Assistant to make sure that Oral Screenings are being performed to fill gaps in the schedule for all Dental Providers.</li><li>
Works with Clinic Administrators to make sure that Medical Providers and Medical Staff are engaged with the SAME DAY Oral SCREENINGS process and ensure that Dental Screening opportunities are being optimized each day from the medical side. Encourage MEDICAL-DENTAL Integration and establishment of a Dental Home for Patients</li><li>
Has intricate knowledge of Denti-Cal covered and non-covered services and limits of services and guides Dental Front Office and Dental providers with regards to Medi-Cal Dental Guidelines as we as all as other programs within the dental clinic such as DHSP/RWP, MHLA or any dental HMOs and/or Dental Commercial Insurances.</li><li>
Reports to the Chief Dental Officer, the monthly Dental Encounters/Dental Provider, no shows and Same Day Oral Screenings, over-the-counter collections by type (cash, check, credit card), i2i reports including Referrals, Dental Quality Measures, Medical- Dental Integration.</li><li>
Manages conflicts with Dental Administrative and Auxiliary Staff with the assistance of the Lead Dentist in a positive constructive manner using CONFLICT RESOLUTION tools.</li><li>
Manages and Reports to CDO and HR any work-related staff injuries following agency protocols with the assistance of the Clinic Administrator and HR Staff.</li><li>
Utilizes and monitors effectiveness and efficiency of all equipment and supplies used in the delivery of service and reports any deficiencies or needed repairs to the Chief Dental Officer immediately.</li><li>
Assists with in-service and on-going training of staff</li><li>
Builds relationships and fosters a high level of customer service</li><li>
Consults with Chief Dental Officer regarding work performance of dental providers and with Dental Operations Manager regarding Dental Assistants, and Dental Front Office Staff.</li><li>
Conference with the CDO and Dental Operations Manager on dental management issues.</li><li>
Works closely with the CDO and Dental Operations Manager to focus on continuous program improvement, clinical care, and exceptional service to patients.</li><li>
Participates in appropriate oral health promotion/ dental disease prevention activities both on and off site as required.</li><li>
Travels when necessary to meet operational needs.</li><li>
Responsible for personal compliance with all applicable federal, state, local, clinic rules, regulations, protocols, and procedures including personnel issues, workplace safety, public health and confidentiality.</li><li>
Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors.</li><li>
Participate in required safety and compliance trainings and apply learned practices in daily work activities.</li><li>
Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace.</li><li>
Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards.</li><li>
Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role.</li><li>
Maintain regular and predictable attendance.</li></ul></div><div><b>
Requirements:</b></div><ul><li>
High School Diploma</li><li>
Business Management coursework</li><li>
CPR/BLS Current</li><li>
At least 3 years of supervisory experience</li><li>
Demonstrated knowledge and success in driving overall clinical operations.</li><li>
Ability to travel from site to site as needed.</li><li>
Experience in working with clients and staff from diverse socio-economic, ethnic, and cultural background.</li><li>
At least 4 years working in a dental office front and/or back</li></ul><div></div><div><b><br>
Preferred:</b></div><ul><li>
FQHC or Community Health Center experience.</li><li>
Management experience.</li><li>
Experience with NextGen/EDR preferred.</li><li>
Bilingual English/Spanish preferred</li><li>
DA/RDA preferred</li></ul><div></div><ul><li><br>
<b>All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated against COVID-19.</b></li></ul><p><b>
Employee Benefits:</b></p><p>
At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you&rsquo;ll enjoy competitive pay and a robust benefits package that includes:</p><ul><li>
Medical, Dental, Vision</li><li>
Monthly employer-sponsored allowance for assistance with health premiums.</li><li>
Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses.</li><li>
Paid time off (vacation, sick leave) and 13 paid holidays.</li><li>
401(k) Safe Harbor Profit Sharing plan.</li><li>
Mileage reimbursement.</li><li>
Short- and long-term disability plans (LTD/STD).</li><li>
Life insurance policy &amp; AD&amp;D, and more!</li></ul><p>
Become part of a team where your work matters. Apply today and help us change lives, one patient at a time.</p><p><b>
JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.</b></p></div>

Dental Manager

Dental Practice Partners

<p><b>Job Overview</b><br/>We are seeking a dynamic and highly organized Dental Office Manager to lead our busy dental practice with enthusiasm and expertise. This vital role involves overseeing daily operations, managing staff, ensuring exceptional patient care, and maintaining compliance with healthcare regulations. The ideal candidate will bring a strong background in dental office management, Dental Insurance matters, and financial oversight to foster a smooth-running, patient-centered environment. Your leadership will inspire a collaborative team dedicated to delivering outstanding dental services while efficiently managing resources and practice growth.</p><p><b>Duties</b></p><ul><li>Supervise and coordinate the daily activities of the dental office team, including reception, clinical staff, and administrative personnel</li><li>Verify insurances for patients treatements with Curve dental management software.</li><li>Manage medical/dental records, patient documentation, and ensure compliance with HIPAA regulations to protect patient privacy</li><li>Utilize Electronic Health Record (EHR) systems such as Epic or eClinicalWorks for accurate medical documentation and data management</li><li>Implement human resources policies including hiring, training, performance evaluations, and staff development</li><li>Ensure clinic operations adhere to healthcare standards such as JCAHO accreditation requirements and OSHA guidelines</li><li>Oversee clinic scheduling, patient flow, and appointment coordination to optimize patient experience and operational efficiency</li><li>Monitor managed care contracts and utilization management processes to maximize revenue streams while maintaining quality care</li><li>Maintain proficiency in dental terminology, acute care procedures, and medical administrative support functions for seamless clinic operations</li><li>Lead efforts in budgeting, financial management, and resource allocation to support sustainable practice growth</li></ul><p><b>Skills</b></p><ul><li>Proven experience in dental office management or healthcare management with strong supervisory skills</li><li>Extensive knowledge of medical office systems such as Curve, Eaglesoft, or Dentrix,</li><li>Expertise in fiscal management including budgeting, financial reporting, billing practices, and managed care negotiations</li><li>Familiarity with HIPAA regulations, medical records management, and healthcare compliance standards like JCAHO</li><li>Strong understanding of Dental terminology related to dentistry and acute care procedures</li><li>Excellent human resources skills for staff supervision, training, conflict resolution, and team building</li><li>Ability to manage multiple priorities efficiently within a fast-paced clinical environment</li></ul><p>Join our vibrant team where your leadership will make a meaningful impact on patient care while fostering a positive work environment. We value energetic professionals who are passionate about healthcare excellence and eager to grow within a supportive practice dedicated to community health.</p><p>Pay: $22.63 - $27.25 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Employee discount</li><li>Paid time off</li></ul><p>Application Question(s):</p><ul><li>Must have dental experience. </li></ul><p>Experience:</p><ul><li>Dental office: 3 years (Required)</li></ul><p>Work Location: In person</p>

Dental office Receptionist

Marquette University

<div><div><b>Be The Difference Begins with Great People.</b><br>
</div><div>Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We&rsquo;re always looking for highly talented individuals to join our team &ndash; people who think big, care deeply, and believe in being the difference in their work and community.<br>
</div><div>We prioritize student success, access to education, and service in our work to educate well-rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind.<br>
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</div><div>We believe in our mission: The search for truth, the discovery and sharing of knowledge, the fostering of personal and professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students, each other, and our community.<br>
</div><div>Marquette University offers a rich and competitive Total Rewards package including <b>medical, dental, vision, 403(b) with up to 8% university match, generous time off package, and tuition benefits for employees, spouses, and dependents with no payback requirement!</b> For more information, please view our <b>Total Rewards guide</b>.<br>
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</div><div>This is your next opportunity to join an organization that invests in their employees&rsquo; career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion.<br>
</div><div>This role provides all administrative and operational leadership of the Faculty Practice Clinic, a key part of the faculty recruitment/retention profile for the School of Dentistry. This includes full responsibility to lead and direct staff members, manage patient schedules for providers to maximize clinical productivity, act as the point person for all financial discussions with patients, engage in activities to market and promote the practice both at Marquette and in the community, and manage a significant annual operating budget within the clinic.</div>
Duties and Responsibilities
<div>1. Lead, direct, and take ownership of all aspects of the Faculty Practice Clinic including day-to-day operations, long-term planning, optimizing workflows and troubleshooting issues. Act as primary representative for the practice in all external and internal communications/interactions.<br>
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2. Develop provider schedules and ensure that patient appointments are set accordingly to maximize patient satisfaction and clinic productivity. Monitor faculty/provider activity to make sure it is within expectations and in accordance with agreed contractual terms. Counsel faculty/providers regarding how to increase patient base when needed.<br>
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3. Responsible for the supervision of staff which includes but is not limited to hiring, terming, disciplinary actions, performance management, staff development, etc<br>
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4. Oversee all patient relations, including patient inquiries and financial consultations/ payment discussions. Take full responsibility for all quality assurance in patient care and service.<br>
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5. Manage all financial operations of the practice, including complete oversight of a significant operating budget and all patient/insurance collections and receivables. Recommend and implement new procedures and strategies to improve clinic operations. Ensure that all physical spaces and equipment are maintained to create professional image and support productivity.<br>
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6. Develop and implement innovative marketing and practice promotion strategies to maximize clinic productivity.<br>
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7. Responsible for the supervision of student employees which includes but is not limited to hiring, training, disciplinary actions, ending the student&rsquo;s assignment, etc.<br>
</div>Required Knowledge, Skills and Abilities
<div>High school diploma<br>
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Minimum of 4 years of experience<br>
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Knowledge of dental terminology, dental procedures, and dental billing codes.<br>
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Prior supervisory experience.<br>
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Excellent problem solving, planning, organizational and customer service skills.<br>
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Excellent listening, written and verbal communication skills.<br>
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Ability to work and communicate with people from diverse populations.<br>
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Ability to work independently in a high-volume academic health care environment with little supervision and frequent interruptions.<br>
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Ability to maintain confidentiality<br>
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Microsoft Office proficiency.</div>
Preferred Knowledge, Skills and Abilities
<div>Associate&rsquo;s or vocational/ technical school degree preferably in Business or Dental Hygiene/Assisting<br>
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Prior experience with medical/dental coding, billing or claims processing.<br>
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Familiarity with dental practice management software.<br>
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Previous experience in an academic environment.</div>
Department Dental School Posting Date 03/19/2026 Closing Date Special Instructions to Applicants EOE Statement
<div>It is the policy of Marquette University to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.</div>
<h2 class="jobSectionHeader"><b>Required Documents</b></h2>
<div><b>Required Documents</b>
<div><ul><li>Resume</li></ul>
<ul><li>Cover Letter/Letter of Application</li></ul>
</div><b>Optional Documents</b></div></div><p></p>

Manager, Faculty Practice Clinic

Star Dental Partners

<div>Overview:<p></p><p><b><br>
Natural Smiles Dentistry </b>is now hiring a <b>Full Time Dental Office Manager</b> in <b>Marietta, Georgia!</b></p><p></p><p><br>
As a <b>Full Time Dental Office Manager</b>, come join our community of collaborative, high-quality clinical, business and operations professionals.</p><p></p><p><br>
Natural Smiles Dentistry is a well established and respected practice in the Marietta/Barrett Pkwy area. Dr. Neda has been in the practice for 20+ years and the rest of the staff and patients are committed to optimal care. The practice has been consistent with efficient operations, it's structured and ideal for someone who's experienced in taking practices to new growths without compromising relationships, experiences or quality of care!</p><p></p><p><br>
We are seeking a high performing leader that has at least 3 years of experience as a Dental Office Manager, excellent communicator and problem solver who thrives on accountability, organization and results with a patient-first mindset.</p><p></p><p><b><br>
Full Time Dental Office Manager Schedule</b></p><p>
Monday, Tuesday, and Wednesday 7:15am-3:30pm</p><p>
Thursday 8:45am - 6:00pm</p><p>
Friday either 8:00am - 12:00pm or 9:00am -1:00pm (In Office Admin Day)</p><p></p><p><br>
To learn more about this wonderful practice: https://nsdentistry.com/</p><p></p><div><b><br>
Dental Office Manager Job Summary</b></div><div></div><div><br>
Within the Star Dental Partners (SDP) affiliated network of dental practices, the Dental Office Manager (OM) is responsible for monitoring and managing the operations of a single location. The OM will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the SDP support team and the primary dentist of the practice. The OM works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results.</div><div></div><div><b><br>
Full Time Benefits</b></div><ul><li>
Quarterly Office Manager Bonus Incentive</li><li>
Quaterly Growth Bonus Incentive</li><li>
Monthly Employee Performance Incentive Program</li><li>
401K</li><li>
Paid Time Off</li><li>
Paid Company Holidays, Bereavement, and Jury Duty</li><li>
Paid Basic Life &amp; AD&amp;D insurance</li><li>
Medical, Dental, and Vision</li><li>
Short Term Disability</li><li>
Employee Referral Bonus Program</li><li>
Pet Insurance</li><li>
Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives</li></ul><div><b>
Additional Practice Perks</b></div><ul><li>
Patient-centric community approach</li><li>
Work/life balance</li><li>
Opportunity for career growth</li><li>
Professional development and support with continuing education</li><li>
Strong business and operational teams</li><li>
Employee Assistance Program for all employees and their household</li></ul>
Responsibilities:
<ul><li>Team leadership, coaching and training</li><li>Profit &amp; Loss (P&amp;L) management</li><li>Staff and patient scheduling</li><li>Time &amp; Attendance (T&amp;A) management</li><li>Payroll process management</li><li>Accounts Payable (AP) management</li><li>Manage insurance claims and other forms of payment</li><li>Patient satisfaction and experience</li><li>Collaborate on internal and external marketing efforts</li><li>Implement policies and procedures</li><li>Promote SDP company policies and best practices (published or otherwise communicated)</li><li>Management of dental licenses and other related certifications</li><li>Maintain current safety procedures and personal protective equipment required to minimize health risks</li><li>Other job duties as assigned</li></ul>
Qualifications:
<ul><li>3 years of dental office management or equivalent experience</li><li>Proficient in dental performance management software (Dentrix and Denticon nice to have)</li><li>Strong understanding of marketing strategies, platforms, tools and metrics</li><li>Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word)</li><li>Solid understanding of P&amp;L management (budgeting), AR, revenue cycle</li><li>Comprehensive understanding ability to enforce current labor laws</li><li>Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.)</li></ul><div></div><div><b><br>
Work Environment/Conditions</b><br>
<ul><li>Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required</li><li>Ability to travel up to 10%</li><li>Prolonged sitting and standing as needed</li><li>Ability to lift up to 15 lbs.</li><li>Exposure to potentially hazardous objects and/or materials</li><li>Ability to wear appropriate work attire as needed or required</li></ul></div>
Equal Employment Opportunity:
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Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</div><div></div><div><br>
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</div></div>

Dental Office Manager

Sage Dental

<div>Why Choose Sage:
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Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and talented professionals who fit our culture of innovative technology, constant learning, and patient-centric care to join our team. If you are ready to take the next step in your career and want a position with excellent earning potential with a stable, growing company, Sage Dental has what you are looking for.</div>
Overview:
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Sage Dental is seeking a Dental Office Manager to join our team in Jacksonville, FL!</b></div><div></div><div><br>
If you have experience as an Office Manager in a group dental practice or if you have been an Office Manager in a busy, multi-dentist practice, this may be the position for you!</div><div><br>
</div><div><b>Sage Dental offers you:</b></div><div><br>
</div><ul><li>Competitive base pay - PLUS BONUSES!</li><li>
Growth opportunity</li><li>
Benefits such as: Health &amp; Dental Insurance, Paid Holidays and Paid time off, 401K and more!</li></ul>
Responsibilities:<br>
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Demonstrate strong leadership and team building skills</li><li>
Effectively implement directives, policies, and procedures</li><li>
Maintain efficient operation of the office to achieve performance goals</li><li>
Effectively coach and resolve staff and patient issues</li></ul>
Qualifications:<br>
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Proven track record of providing excellent customer service to all patients and visitors</li><li>
A minimum of two years of experience managing a fast paced dental office</li><li>
Knowledge of dental insurance plans</li></ul><div></div><div><br>
2026-8674</div></div>

Jarrell Family Dentistry

<div>Company:
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Overview:
<h2 class="jobSectionHeader"><b>Dental Office Manager &ndash; Job Description</b></h2><p><b>
Job Title:</b> Dental Office Manager</p><p><b>
Location: </b>Jarrell, Texas<br>
<b>Employment Type:</b> Full-Time</p><h3 class="jobSectionHeader"><b>
Job Summary</b></h3><p>
The Dental Office Manager is responsible for overseeing the daily administrative operations of the dental practice. This role ensures efficient office workflow, excellent patient experience, proper staff coordination, and financial performance of the practice. The Office Manager serves as the primary point of contact for administrative staff and supports clinical staff to ensure smooth practice operations.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><p><b>
Office Operations</b></p><ul><li><p>
Manage daily operations of the dental office to ensure efficiency and organization.</p></li><li><p>
Oversee appointment scheduling, patient flow, and front desk operations.</p></li><li><p>
Maintain office policies and procedures.</p></li><li><p>
Ensure compliance with HIPAA, OSHA, and other regulatory requirements.</p></li></ul><p><b>
Staff Management</b></p><ul><li><p>
Supervise and support front office staff and administrative team.</p></li><li><p>
Coordinate hiring, onboarding, training, and performance evaluations.</p></li><li><p>
Create and manage staff schedules and coverage.</p></li><li><p>
Foster a positive, professional work environment.</p></li></ul><p><b>
Patient Relations</b></p><ul><li><p>
Ensure high levels of patient satisfaction and customer service.</p></li><li><p>
Handle patient concerns, complaints, and escalations professionally.</p></li><li><p>
Monitor patient communication including calls, emails, and reminders.</p></li></ul><p><b>
Financial Management</b></p><ul><li><p>
Oversee billing, insurance verification, and claims processing.</p></li><li><p>
Monitor accounts receivable and collections.</p></li><li><p>
Manage office budgets, financial reporting, and supply costs.</p></li><li><p>
Coordinate with insurance companies and ensure accurate patient billing.</p></li></ul><p><b>
Administrative Duties</b></p><ul><li><p>
Maintain patient records and office documentation.</p></li><li><p>
Manage vendor relationships and order office supplies.</p></li><li><p>
Track productivity metrics and prepare operational reports.</p></li><li><p>
Implement systems to improve office efficiency and profitability.</p></li></ul><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li><p>
High school diploma or equivalent required; Associate or Bachelor&rsquo;s degree preferred.</p></li><li><p>
2&ndash;5 years of experience in dental office management or healthcare administration.</p></li><li><p>
Knowledge of dental practice management software.</p></li><li><p>
Understanding of dental insurance, billing, and coding procedures.</p></li><li><p>
Strong leadership, organizational, and communication skills.</p></li></ul><h3 class="jobSectionHeader"><b>
Skills &amp; Competencies</b></h3><ul><li><p>
Leadership and team management</p></li><li><p>
Patient service and conflict resolution</p></li><li><p>
Financial and billing knowledge</p></li><li><p>
Multitasking and time management</p></li><li><p>
Attention to detail</p></li><li><p>
Problem-solving and decision-making</p></li></ul><h3 class="jobSectionHeader"><b>
Work Environment</b></h3><ul><li><p>
Fast-paced dental office setting</p></li><li><p>
Primarily desk and administrative work with occasional interaction with clinical staff and patients</p></li><li><p>
Standard office hours with occasional extended hours if needed</p></li></ul><h3 class="jobSectionHeader"><b>
Benefits</b></h3><ul><li><p>
Health, dental, and vision insurance</p></li><li><p>
Paid time off</p></li><li><p>
Retirement plan</p></li><li><p>
Continuing education opportunities</p></li><li><p>
Employee discounts on dental services</p></li></ul>
Essential Functions:<br>
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Additional Eligibility Qualifications:<br>
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Pay Range: USD $35.00 - USD $40.00 /Hr.</div>

Office Manager

Houston FastTrack ER

<p>HIWC is seeking a highly organized and hands-on Clinic Liaison / Lab Manager (Clinic Coordinator) to support daily operations, patient care coordination, and clinical growth. This role combines clinical skills with operational leadership and patient-facing responsibilities.</p><p><b>Key Responsibilities:</b></p><ul><li>Perform phlebotomy for clinic and homebound patients</li><li>Conduct Ultramist (bedside ultrasound therapy) treatments for patients (3x per week)</li><li>Supervise and support in-house phlebotomy operations, including oversight of the Medical Assistant</li><li>Coordinate wound care consults, including scheduling and patient follow-up</li><li>Verify patient insurance coverage and manage appointment scheduling</li><li>Assist in growing clinic volume through patient coordination and service efficiency</li><li>Manage and track clinic and lab orders</li><li>Supervise and provide guidance to the Medical Assistant</li></ul><p><b>Qualifications</b>:</p><ul><li>Certified or experienced Phlebotomist (required)</li><li>Experience with ultrasound therapy / Ultramist preferred (training can be provided)</li><li>Strong understanding of insurance verification and scheduling workflows</li><li>Prior experience in clinic operations, wound care, or outpatient settings preferred</li><li>Ability to work independently and manage multiple responsibilities</li><li>Strong communication and organizational skills</li></ul><p>Job Type: Full-time</p><p>Pay: $20.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li></ul><p>Application Question(s):</p><ul><li>How many of experience do you have as a clinic manager?</li><li>Do you have experience with Ultramist?</li><li>How many years of phlebotomy experience do you have?</li></ul><p>Work Location: In person</p>

Clinic Liaison/Lab Manager

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