dental detail representative

SIMC

Job Description: We are looking for a dynamic and results-driven Tele Sales Representative to join our Dental Department. The ideal candidate will be responsible for reaching out to potential and existing patients, promoting dental services, and converting inquiries into appointments.Key Responsibilities:Make outbound calls to potential and existing patientsPromote dental treatments, packages, and offersHandle inbound inquiries and provide accurate informationConvert leads into confirmed appointmentsMaintain and update patient records in the systemFollow up on leads and missed appointmentsRequirements:Proven experience in telesales or call center (healthcare/dental experience preferred)Excellent communication skillsFluent in English (Arabic or other languages is an advantage)Strong convincing ability and customer handling skillsBasic computer knowledge (CRM systems preferred)How to Apply: Interested candidates can send their CV to hr@simcuae.com Please mention &ldquo;Tele Sales Representative &ndash; Dental&rdquo; in the subject line.Job Type: PermanentWork Location: In person

Telesales Representative - Dental

Rock Dental Brands

<div>It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business. 
At Rock Dental Brands, we truly believe people do their best work when they believe in what they are doing. Our call center team is often the first and most important point of contact for our patients.
As a Collections Specialist, you will play a vital role in our financial operations. This is a high-volume, phone-based position where you will spend the entirety of your shift handling a continuous flow of inbound and outbound collection calls. You will help patients understand their accounts, resolve complex billing questions, and guide them toward payment solutions&mdash;always with empathy, clarity, and professionalism. This role is ideal for someone who thrives in a fast-paced environment, possesses the stamina for a steady flow of calls, and is comfortable discussing financial obligations in a respectful, service-driven way.
Your Role In Our Operations<ul><li>
Maintain high-volume phone activity: Spend the majority of your shift handling a consistent stream of inbound and outbound patient collection calls.</li><li>
Manage Patient Accounts: Assist patients with billing questions, account balances, and payment options.</li><li>
Resolve Aged Receivables: Take ownership of older, delinquent A/R balances, utilizing advanced investigative skills to secure payment on accounts that require extra persistence.</li><li>
Negotiate Solutions: Secure payments in full or negotiate appropriate payment arrangements in accordance with company policies.</li><li>
Deliver Quality Service: Provide a calm, professional, and empathetic experience on every call, even during difficult conversations.</li><li>
Mentorship &amp; Training: Assist in the onboarding and training of new team members, sharing best practices for negotiation and account management.</li><li>
Drive Results: Meet or exceed daily call volume, quality, and resolution metrics.</li><li>
Detailed Documentation: Accurately document call notes, actions, and outcomes in internal systems.</li><li>
Compliance: Follow HIPAA, customer service standards, and all applicable collection regulations.</li><li>
Hours of operation are 7:00 a.m. - 7:00 p.m. Monday - Friday</li></ul>
Required Skills &amp; Experience<ul><li>
Experience: 3+ years of experience in high-volume collections, accounts receivable, or a specialized medical/dental billing role.</li><li>
Proven ability to perform root-cause analysis on aged balances and resolve complex billing hurdles independently.</li><li>
Experience or a strong desire to assist in training peers and serving as a subject matter expert for the team.</li><li>
Spanish fluency is a significant plus.</li><li>
High School Diploma or GED.</li><li>
Resilience &amp; Stamina: The ability to remain engaged and productive while handling frequent phone calls throughout the entire workday.</li><li>
Communication Mastery: Strong listening, verbal communication, and de-escalation skills.</li><li>
Financial Literacy: Comfort discussing debt and financial topics in a respectful, professional manner.</li><li>
Detail Oriented: Strong attention to detail and follow-through on account management.</li><li>
Tech Savvy: Basic computer skills and experience using Google Workspace or similar systems.</li></ul>
Preferred Skills &amp; Experience<ul><li>
Dental or Medical call center experience.</li><li>
Knowledge of dental or medical insurance and billing codes.</li><li>
Bilingual Spanish preferred, but we consider all candidates.</li></ul>
What We Offer<ul><li>
Flexible health insurance options.</li><li>
Complimentary orthodontic care for you and your family.</li><li>
Paid time off and paid holidays.</li><li>
Industry-leading 401(k) with company match.</li><li>
Career growth and internal advancement opportunities.</li><li>
Modern, supportive call center environment with strong leadership.</li></ul></div>

Collections Specialist - Rock Dental Brands

Dr Firas Dental & Orthodontic Center

Call Center AgentJob Description: A Call Center Agent is responsible for scheduling patient appointments, handling inquiries regarding services and treatments, assisting with insurance-related questions, managing patient records, and providing follow-up support. The role serves as the primary point of contact for patients and requires strong communication skills to explain procedures, address concerns, and maintain accurate patient information within the clinic&rsquo;s system.Responsibilities<ul><li>Receive and document patient complaints, ensuring all relevant details are accurately and comprehensively recorded, including the nature of the complaint, timeline of events, and specific concerns raised by the patient.</li><li>Maintain open communication with patients throughout the complaint resolution process by providing updates, addressing concerns, and ensuring patient satisfaction with the outcome.</li><li>Handle all patient information with strict confidentiality in compliance with privacy regulations and organizational policies.</li><li>Responsible for booking, confirming, and rescheduling patient appointments in coordination with clinic operations.</li><li>Manage and optimize dentists&rsquo; schedules to ensure efficient utilization of time and minimize gaps, cancellations, and delays.</li><li>Coordinate with Front Desk and clinical teams to align patient bookings with treatment availability and priority cases.</li><li>Monitor daily schedules and proactively adjust appointments when necessary to accommodate operational requirements.</li><li>Ensure accurate entry and updating of appointment details in the EMR system.</li></ul>Qualifications<ul><li>Minimum of 1 year experience in a dental setting (required)</li><li>Arabic speaker is a must</li><li>Knowledge of EMR systems is an advantage</li><li>Strong communication and interpersonal skills</li><li>Ability to handle patient concerns professionally and with empathy</li></ul>Job Type: Full-timeWork Location: In person

Dental Call Center Representative

Mercy

<div><div><ul><li>Saint Louis, Missouri</li><li>
Support Services</li><li>
Support Services</li><li>
Regular</li><li>
Part-time</li><li>
Mercy Hospital South</li><li>
JR245173</li></ul><div><div><div><div><div>
</div></div></div></div></div></div><div></div><div><div><h1 class="jobSectionHeader">
Find Your Calling At Mercy!</h1>
The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and Mercy Service Standards. 
 
The Patient Access Representative will facilitate all components of the patient's entrance into any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated into the patient record. This co-worker must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies.<h1 class="jobSectionHeader">
Position Details:</h1><h1 class="jobSectionHeader">
Patient Access Representative</h1>
Location: Mercy Hospital South
 10010 Kennerly Rd. St. Louis, MO 63128
Schedule: 
 Part-Time, Evenings
Premium Pay for working in the ED!!<h1 class="jobSectionHeader">
Qualifications:</h1>
Experience and Education Requirements:<ul><li>
Experience: 1-3 years clerical experience preferred. Experience with medical terminology and insurance plans preferred.</li><li>
Education: High School diploma required some college helpful.</li></ul>
Minimum skills, knowledge and ability requirements:<ul><li>
Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.</li><li>
Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.</li><li>
Strong organizational skills; attention to detail</li><li>
Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy.</li><li>
Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard.</li></ul>
Physical Requirements:<ul><li>
Position requires the ability to push, pull, and/or lift 50 lbs. on a regular basis.</li><li>
Position requires prolonged standing and walking during each shift.</li><li>
Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.</li></ul><h1 class="jobSectionHeader">
Why Mercy?</h1>
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.</div></div></div>

Patient Access Representative, Part-Time - Evenings

Sun State Landscape Management

We are looking for a Full Time Accounts Receivable Representative. Monday-Friday. Work hours can be flexible. This isn't a remote job.Responsibilities<ul><li>Process AR Invoices</li><li>Manage Purchase Orders</li><li>Maintain Excel spreadsheets</li><li>Prepare AR Reports</li><li>Post deposits</li><li>Monitor aging report</li><li>Request payments</li></ul>Skills<ul><li>High School Diploma preferred</li><li>5+ years of QuickBooks or Sage 50 experience.</li><li>Excellent Microsoft Office 365 knowledge</li><li>Outstanding organizational and time management skills</li><li>Familiarity with office machine operation and upkeep</li><li>Effective verbal and written communications skills</li><li>Accuracy and attention to detail</li><li>Discretion and confidentiality</li></ul>Pay: $23.00+ per hour Benefits include Health, Dental, Vision, 401k, and Paid time off.Pay: From $23.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li></ul>Work Location: In person

Accounts Receivable Clerk

Hunt & Henriques

Job DescriptionBilingual (Spanish) Collections Representative with Bonus OpportunityWe are seeking a motivated and detail-oriented Bilingual Collection Representative to join our team. In this role, you will be responsible for contacting customers to collect delinquent accounts and provide excellent consumer interaction, according to the firm&rsquo;s standards and government regulations. The idea candidate will have excellent communication and negotiation skills in both English and Spanish.Entry-level positions for Law Firm in our Lubbock office. Starting hourly pay is $17.00 an hour, with the ability to increase within 6 months to $18.00 an hour. Earn bonuses of up to $3,000 per month. Bonuses may significantly boost your total compensation by $25,500+ a year &mdash; adding up to an estimated $12/hour more across the year.We reward your results. Our top performers consistently hit monthly bonus targets, significantly boosting their take-home pay. If you're driven, motivated, and love crushing goals, this is your opportunity to shine and get paid for it.Key Responsibilities include the following. Other duties may be assigned to meet changing business needs.<ul><li>Persuade consumers through telephone contact in both English and Spanish, to pay delinquent accounts while using professionalism and tact</li><li>Adhere to all federal, state, and local regulations, including the Fair Debt Collection Practices Act (FDCPA) along with firm and client policies</li><li>Input detailed and accurate call notes in the collection system for each call made</li><li>Meet individual and team collection goals and KPIs</li><li>Responsible for meeting assigned production standards, including the amount of phone calls, inbound and outbound per month</li><li>Work closely with management to resolve escalated issues as well as regularly update the Collection Supervisor/Manager, on the status of accounts in special situations</li><li>Performs other incidental and related duties as required and assigned</li></ul>Skills and Abilities:<ul><li>Persuasive and professional communication skills</li><li>Detail-oriented with the ability to prioritize workload</li><li>Work independently and have the ability to meet goals and deadlines</li><li>Ability to manage difficult conversations with empathy and professionalism</li><li>Intermediate computer skills</li><li>Ability to meet attendance standards</li></ul>Education/Training/Experience<ul><li>Education &ndash; High School diploma or GED</li><li>Successful passing of background check and drug screening required before start date **No Credit Check**Do not test for Marijuana**</li><li>Reading and writing in English and Spanish</li><li>Microsoft Word, and Excel</li><li>Knowledge of Fair Debt Collection Practices Act (FDCPA) guidelines a plus</li><li>Excellent interpersonal and communication skills</li><li>Call center or collection experience a plus but not required. On-site paid training</li></ul>The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of the responsibilities and expectations of the position. As the nature of business demands change so, too, may the essential functions of this position.Job Type: Full-TimeHourly: $17.00Benefits:<ul><li>401(k)</li><li>401(k) contribution</li><li>AD&amp;D insurance</li><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li><li>Life insurance</li><li>Paid sick time</li><li>Paid vacation</li><li>Paid Holidays</li><li>Referral program</li></ul>Physical setting:<ul><li>Call center</li><li>Office</li></ul>Schedule:<ul><li>10:00 am -6:30 pm shift</li><li>Monday - Friday</li></ul>Supplemental pay types:<ul><li>Monthly bonus opportunity</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Work Location: In personJob Type: Full-timePay: $17.00 per hourExpected hours: 40 per weekBenefits:<ul><li>401(k)</li><li>AD&amp;D insurance</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Paid training</li><li>Referral program</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In personJob Type: Full-timePay: $17.00 per hourBenefits:<ul><li>401(k)</li><li>AD&amp;D insurance</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Paid training</li><li>Referral program</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Bilingual (Spanish) Collections Representative

Ottawa Family Physicians

Job Overview We are seeking a dedicated and detail-oriented Insurance Claim Representative to join our dynamic team. Responsible for ensuring timely filing of claims for insurance classes, maintaining current accounts on aging reports for designated insurance classes, processing remittances for the different insurance classes, posting payments and adjustments onto the patient's account. Performing other billing office functions as outlined in billing procedures and as requested by the Practice Administrator. The ideal candidate will possess a strong understanding of medical coding, billing, and claims processing, with the ability to evaluate and resolve insurance claims efficiently. Your expertise will contribute to maintaining high standards of service and compliance within our organization.Responsibilities<ul><li>Reviews and edits insurance claim forms and related documents for completeness.</li><li>Corrects incomplete insurance claim information by researching patient charts or contacting patients and updating the computer database when appropriate.</li><li>Submits claim forms to the proper insurance company within 48 working hours.</li><li>Completes all written correspondence and/or forms from insurance companies and telephone inquiries from patients in a timely manner.</li><li>Answers patient questions regarding insurance or payment options.</li><li>Processes remittance advice for payment/adjustment posting received from insurance companies and/or patients and posts amounts to the patient&rsquo;s account.</li><li>Audits and corrects billing deficiencies as necessary and contacts insurance companies.</li><li>Provides daily balancing from responsible insurance companies/patients.</li><li>Strong understanding of medical terminology, medical records management, and healthcare documentation practices.</li><li>Experience with medical billing processes and medical collection procedures.</li><li>Familiarity with EMR systems and EHR platforms for efficient data management.</li><li>Knowledge of insurance policies, claim adjudication processes, and regulatory compliance requirements.</li><li>Excellent analytical skills with attention to detail for reviewing complex claims data.</li><li>Effective communication skills for collaborating with healthcare providers, insurance representatives, and patients. Join our team as an Insurance Claim Representative to play a vital role in ensuring accurate claims processing while supporting our commitment to exceptional healthcare service delivery!</li></ul>Benefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Insurance Claim Representative

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