dental office manager

Endodontic Specialists

<div>Location/Org Data : Brand Logo:
<div></div>
Overview:
<div><b>
Dental Office Manager</b></div><div>
Endodontic Specialists</div><div><br>
</div><div>We are seeking a motivated and dynamic Dental Office Manager to lead our team and manage the daily operations of our practice. In this role, you'll ensure smooth administrative workflows, provide support to our provider(s) and team members, and cultivate a positive and efficient environment for both patients and the team.</div><div></div><div><br>
Schedule: Full Time, M-F</div>
Responsibilities:
<ul><li>Oversee daily administrative operations of the practice</li><li>
Supervise and support front office and administrative team members</li><li>
Manage patient scheduling, billing, insurance verification, and collections</li><li>
Monitor office performance and implement strategies for efficiency and patient satisfaction</li><li>
Develop team schedules and maintain proper staffing levels</li><li>
Train and onboard new team members
</li><li>Collaborate with clinical staff to ensure seamless patient care and communication</li><li>
Maintain compliance with HIPAA, OSHA, and other regulatory requirements</li><li>
Oversee facility maintenance and ensure a safe, well-functioning environment</li><li>
Handle patient concerns and resolve issues in a professional, timely manner</li><li>
Please note that additional responsibilities may be assigned</li></ul>
Qualifications:
<div><b>
Requirements
</b></div><ul><li>High school diploma or equivalent</li><li>
2+ years of experience managing a dental practice</li><li>
2+ years of experience in supervising and leading a team</li></ul><div><b>
Preferred Skills</b></div><ul><li>
Strong leadership and team management abilities</li><li>
Excellent communication, organizational, and problem-solving skills</li><li>
Experience with dental practice management software
</li><li>Proficiency with computers, including Microsoft Office applications</li><li>
Thorough understanding of dental billing, insurance claims, and patient scheduling</li><li>
Knowledge of OSHA and HIPAA regulations</li></ul><div>
 <b>We Offer</b></div><ul><li>
Competitive Compensation</li><li>
Benefits Package: Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time Off, Paid Holidays and much more!</li></ul><div></div><div><br>
Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</div><div></div><div><br>
The salary range for this role is $ /annually based on full-time employment. At Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. We adhere to all applicable federal, state, and local laws regarding pay equity and non-discrimination. Our compensation practices are designed to ensure that employees are paid fairly based on their role, experience, performance, and contributions to the company, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We regularly review our compensation practices and conduct pay equity audits to identify and address any disparities. By fostering a culture of transparency and fairness, we aim to create an inclusive workplace where all employees feel valued and respected.</div><div></div><div><br>
#LI-DNI</div></div>

Dental Office Manager

Aspire Dental

<div>Overview:
<div>
In this role, you'll support our mission of Smiles For Everyone&reg; by overseeing daily operations, fostering a positive patient experience, and supporting the success of the team.</div>
Schedule (days/hours): Mon-Fri Responsibilities:
<ul><li>Overseeing patient scheduling, managing collections and receivables, getting supplies and navigating other operational expenses</li><li>
Keeping an eye on staff productivity and supporting the team where necessary</li><li>
Managing staff trainings on patient care, equipment monitoring, maintenance duties and compliance</li></ul>
Qualifications:
<ul><li>At least one year of experience as an office manager in a Dental office</li><li>
Experience leading a team</li><li>
Knowledge of dental terminology</li></ul>
Compensation: $68,000 - $72,000 per year About:
<div>
Benefits are determined by employment status/hours worked and include paid time off (&ldquo;PTO&rdquo;), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.</div><div></div><div><i><br>
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!&reg; Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.</i></div><div></div><div><i><br>
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at careers@smilebrands.com</i></div></div><div></div>

Heartland Dental

<div><div><p><b>Practice Manager of Operations</b></p><p><b><br>
Dental Care at Center Hill in Lake Mary, Florida </b>is looking for a Practice Manager of Operations to join our team.</p><p></p><p><b><br>
Why Heartland Dental?</b></p><p>
Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team building culture. As a Practice Manager of Operations, you&rsquo;ll work in an environment that encourages learning, team cohesion, and puts patients first.</p><p><br>
</p><p>As a <b>Practice Manager of Operations</b>, you&rsquo;ll be a valued business partner to the Doctor. This hard-working and motivated leader will help guide and support our team as they provide the best patient care to the community. At Heartland Dental, our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support. This is where patients come first, and continuous learning is encouraged!
</p></div><div><p><b>More about the role</b></p><ul><li>
Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills</li><li>
Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality)</li><li>
Ensure goals and priorities of Doctors and teams are achieved through servant leadership</li><li>
Bell Leadership Training every 18-24 months</li><li>
Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles</li><li>
Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals</li><li>
Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed</li><li>
Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals</li><li>
Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs</li><li>
Understand the benefits and metrics of DMP and help Doctor to monitor progress</li><li>
Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice</li><li>
Partner with Doctors to identify skills needed for open positions and proper selection team within the practice</li><li>
Successfully onboard new team members through partnerships with recruiting and support office</li><li>
Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles</li></ul><p></p><p><b><br>
What You&rsquo;ll Gain</b></p><ul><li>
Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off)</li><li>
Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported Doctors</li><li>
Access to an expansive network of mentors and networking opportunities
</li><li>Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care</li></ul></div><div><p>
 <b>Minimum Qualifications</b></p><ul><li>
Associate&rsquo;s or Bachelor's degree or 3 - 5 years&rsquo; leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)</li><li>
Experience working in a fast-paced and customer-centric environment</li><li>
Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies</li><li>
Excellent communication, leadership, coaching, and conflict resolution skills</li><li>
Trustworthy; maintain patient confidentially and team ethics</li></ul><p><br>
</p><p><b>Preferred Experience</b></p><ul><li>
1+ years of experience in a dental or medical setting</li><li>
1+ years of experience with insurance billing and accounts receivable</li><li>
Dentrix or other dental software experience</li></ul><p></p><p><b><br>
Physical Requirements:</b></p><ul><li>
Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position</li><li>
Prolonged periods sitting at a desk and working on a computer</li><li>
Must be able to lift up to 15 pounds at times</li><li>
Availability to attend virtual training sessions (or in-person once conditions allow) periodically throughout the year (some travel will eventually be involved)</li><li>
As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL &amp; TN.</li></ul><p></p><p><b><br>
Who is Heartland Dental?</b></p><p>
As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.</p><p></p><p><i><br>
At Heartland Dental, we&rsquo;re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.</i></p></div></div>

Practice Manager of Operations

<div><div><p><b>Practice Manager of Operations</b></p><p></p><p><b><br>
Spiritas Ranch Dental Care in Crossroads, Texas </b>is looking for a Practice Manager of Operations to join our team.</p><p></p><p><b><br>
Why Heartland Dental?</b></p><p>
Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team building culture. As a Practice Manager of Operations, you&rsquo;ll work in an environment that encourages learning, team cohesion, and puts patients first.</p><p><br>
</p><p>As a <b>Practice Manager of Operations</b>, you&rsquo;ll be a valued business partner to the Doctor. This hard-working and motivated leader will help guide and support our team as they provide the best patient care to the community. At Heartland Dental, our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support. This is where patients come first, and continuous learning is encouraged!
</p></div><div><p><b>More about the role</b></p><ul><li>
Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills</li><li>
Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality)</li><li>
Ensure goals and priorities of Doctors and teams are achieved through servant leadership</li><li>
Bell Leadership Training every 18-24 months</li><li>
Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles</li><li>
Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals</li><li>
Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed</li><li>
Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals</li><li>
Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs</li><li>
Understand the benefits and metrics of DMP and help Doctor to monitor progress</li><li>
Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice</li><li>
Partner with Doctors to identify skills needed for open positions and proper selection team within the practice</li><li>
Successfully onboard new team members through partnerships with recruiting and support office</li><li>
Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles</li></ul><p></p><p><b><br>
What You&rsquo;ll Gain</b></p><ul><li>
Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off)</li><li>
Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported Doctors</li><li>
Access to an expansive network of mentors and networking opportunities
</li><li>Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care</li></ul></div><div><p>
 <b>Minimum Qualifications</b></p><ul><li>
Associate&rsquo;s or Bachelor's degree or 3 - 5 years&rsquo; leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)</li><li>
Experience working in a fast-paced and customer-centric environment</li><li>
Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies</li><li>
Excellent communication, leadership, coaching, and conflict resolution skills</li><li>
Trustworthy; maintain patient confidentially and team ethics</li></ul><p><br>
</p><p><b>Preferred Experience</b></p><ul><li>
1+ years of experience in a dental or medical setting</li><li>
1+ years of experience with insurance billing and accounts receivable</li><li>
Dentrix or other dental software experience</li></ul><p></p><p><b><br>
Physical Requirements:</b></p><ul><li>
Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position</li><li>
Prolonged periods sitting at a desk and working on a computer</li><li>
Must be able to lift up to 15 pounds at times</li><li>
Availability to attend virtual training sessions (or in-person once conditions allow) periodically throughout the year (some travel will eventually be involved)</li><li>
As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL &amp; TN.</li></ul><p></p><p><b><br>
Who is Heartland Dental?</b></p><p>
As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.</p><p></p><p><i><br>
At Heartland Dental, we&rsquo;re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.</i></p></div></div>

PDS Health

<div>Description:
<div>
Now is the time to join Dentists of Mitchell Ranch. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!</div>
Overview:
<div>
$25.25 - $35.25 / Hourly</div><div></div><div><br>
The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to independently run a financially viable PDS supported dental office. The OMT is responsible for engaging in and owning their professional development through completing the OM Development Program while being supported by their direct supervisor. This will be done in a variety of ways: through structured curriculum completion, on the job practical application and development meetings. The OMT role is hired with the expectations that each individual will be able to independently manage a dental office in 4-6 months, following timely completion of the OM Development Program.</div><div></div><div><b><br>
Responsibilities</b></div><ul><li><div>
Modeling company culture, values, standards and best operational practices based on the We Believe Behavioral Framework; actively learning how to create an environment that promotes PDS culture and values daily</div></li><li><div>
Assessment, hiring and retention of right fit team members through comprehensive training, supervision, counseling and coaching</div></li><li><div>
Assess, investigate, and resolve staff and patient issues by analyzing the facts and circumstances to develop timely, effective, logical yet creative solutions</div></li><li><div>
Execution of the PDS Operational Model with consistency to meet identified office imperatives in partnership with the Owner Dentist</div></li><li><div>
Driving year over year revenue and profit growth</div></li><li><div>
Management of expenses to achieve monthly goals and budget</div></li><li><div>
Show proficiency and adherence to cash management and accounting protocols</div></li><li><div>
How to be the catalyst in team development of the Perfect Patient Experience</div></li><li><div>
How to deliver effective leadership, coaching and mentoring with team members in an effort to identify and implement opportunities for improvement</div></li><li><div>
Importance of keeping commitments and open communications with direct supervisors that develops trust-based relationships and bringing forth issues and concerns openly and early</div></li><li><div>
Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully</div></li><li><div>
Gains proficiency and understands the tools and resources available with regards to People related functions, such as assessment, hiring, retention, performance evaluation, separation processes and compensation guidance and execution</div></li><li><div>
Ensure Compliance with Company policies, as well as State, Federal and other regulatory bodies</div></li><li><div>
Report weekly to Regional Manager detailing accomplishments, areas for improvement, clear performance goals, and effectiveness of systems</div></li><li><div>
By end of development program, show competency in managing a team of both Front Office and Back Office team members, displaying leadership and team development capabilities</div></li><li><div>
Develop and implement an office success plan; including development of staff, and office protocols to provide for efficient operations during manager absences</div></li><li><div>
Other duties and responsibilities as assigned by direct supervisor that will result in improved team member development outcomes</div></li></ul><div><b>
Qualifications</b></div><ul><li><div>
High school diploma or equivalent</div></li><li><div>
Five or more years of related work experience in operational management</div></li><li><div>
Operations Manager Trainee must possess and maintain a valid driver&rsquo;s license and automobile insurance. Driver&rsquo;s license must be verified by completing a motor vehicle record check at the time of hire</div></li><li><div>
Operations Manager Trainees are required to timely travel to multiple offices per day, in some cases several times per day, and must have reliable means of transportation to travel to assigned offices</div></li><li><div>
In lieu of a valid driver&rsquo;s license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple offices per day, in some cases several times per day</div></li><li><div>
Travel may be planned or unplanned and is subject to change without notice</div></li></ul><div><b>
Preferred</b></div><ul><li><div>
Associate degree, Bachelor&rsquo;s degree</div></li><li><div>
Five or more years of experience leading a team, mentoring and coaching subordinates</div></li></ul><div><b>
Knowledge/Skills/Abilities</b></div><ul><li><div>
Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)</div></li><li><div>
Effective Team Builder (Character/Integrity; communicates openly; willingness to confront; motivator/inspirer; educator/trainer, promotes learning; effective assessor of talent; consistent)</div></li><li><div>
Patient Advocate (flexible and adaptive; empathetic; passionate; ethical</div></li><li><div>
Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)</div></li><li><div>
Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of staff and clinicians; understands local market drivers and competition</div></li><li><div>
Influencer (active listener/observer of behavior; builds trust with those requiring coaching; creates a win/win need for change; tailors coaching style to the individual&rsquo;s needs; recognizes and celebrates improvement to sustain change)</div></li><li><div>
Requires knowledge of Dental Plans,insurances fees, administrative guidelines, limitations and exclusions, reporting systems; business correspondence and business reporting techniques; and business principles of profit &amp; loss statements</div></li><li><div>
Skills required include use of knowledge of all Microsoft Applications, Epic, 1VU, BOX, and use of standard office equipment</div></li><li><div>
Displays independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes vague or limited in nature</div></li><li><div>
Ability to multitask effectively and work in a fast paced and sometimes ambiguous environment, without compromising quality of work</div></li><li><div>
Ability to prioritize tasks and projects with limited direction, while understanding and contributing to the success of the organization</div></li><li><div>
Ability to read, analyze, and interpret common financial reports, and legal documents. Ability to respond to common inquiries from patients, team members, regulatory agencies, vendors, or other members of the business community</div></li><li><div>
Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure</div></li><li><div>
Ability to interpret and apply policies and procedures</div></li><li><div>
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations</div></li><li><div>
Strong sense of personal responsibility for tasks assigned; ability to work with others &amp; accept direction</div></li><li><div>
Strong commitment to educational advancement. Flexibility in adapting processes to meet unique needs</div></li><li><div>
Ability to communicate effectively and present information, both verbally and in writing. Ability to lead a team, prioritize their duties, coach, mentor, train, write effective performance evaluations, conduct feedback and handle tem member relations issues</div></li><li><div>
Organizational ability by demonstrating a systematic approach in carrying out assignments. Very orderly and excels at cutting through confusion and turning chaos into order</div></li><li><div>
Demonstrates a strong ability to identify, analyze, and solve problems</div></li><li><div>
Detail oriented, organized, process focused, problem solver, self-motivated proactive, patient focused</div></li><li><div>
Ability to create presentations and use outstanding presentation skills</div></li></ul><div><b>
Work Environment</b></div><ul><li><div>
The work environment characteristics described here are representative of what a team member encounters while performing the essential functions of this job</div></li><li><div>
This is primarily a sedentary office classification but may require field visits and driving. Temperature conditions are controlled with no direct exposure to hazardous physical substances</div></li><li><div>
The noise level in the work environment is usually low to moderate. There is occasional exposure to irate team members vendors or patients</div></li><li><div>
While performing the duties of this job, the team member is regularly required to sit, stand, walk, keyboard, to finger, handle, or feel, reach with hands and arms, see, talk and hear</div></li><li><div>
The team member will frequently lift and/or carry reports, records and other materials that typically weigh less than 40 pounds. The team member is occasionally required to stoop, kneel, bend, or crouch</div></li><li><div>
Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, calculator, and other standard office equipment</div></li></ul><div><b>
Benefits</b></div><ul><li>
Medical, dental, and vision insurance</li><li>
Paid time off</li><li>
Tuition Reimbursement</li><li>
401K</li><li>
Paid time to volunteer in your local community</li></ul><div>
Upon completion of the Operations Manager training program, this role will be a salaried position.</div>
&lrm; :
<div>
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.</div>
Salary Information: $25.25-$35.25 / Hourly</div>

Operations Manager Trainee

<div>Description:
<div>
Now is the time to join Wesley Chapel Smiles Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!</div>
Overview:
<div>
$25.25 - $35.25 / Hourly</div><div></div><div><br>
The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to independently run a financially viable PDS supported dental office. The OMT is responsible for engaging in and owning their professional development through completing the OM Development Program while being supported by their direct supervisor. This will be done in a variety of ways: through structured curriculum completion, on the job practical application and development meetings. The OMT role is hired with the expectations that each individual will be able to independently manage a dental office in 4-6 months, following timely completion of the OM Development Program.</div><div></div><div><b><br>
Responsibilities</b></div><ul><li><div>
Modeling company culture, values, standards and best operational practices based on the We Believe Behavioral Framework; actively learning how to create an environment that promotes PDS culture and values daily</div></li><li><div>
Assessment, hiring and retention of right fit team members through comprehensive training, supervision, counseling and coaching</div></li><li><div>
Assess, investigate, and resolve staff and patient issues by analyzing the facts and circumstances to develop timely, effective, logical yet creative solutions</div></li><li><div>
Execution of the PDS Operational Model with consistency to meet identified office imperatives in partnership with the Owner Dentist</div></li><li><div>
Driving year over year revenue and profit growth</div></li><li><div>
Management of expenses to achieve monthly goals and budget</div></li><li><div>
Show proficiency and adherence to cash management and accounting protocols</div></li><li><div>
How to be the catalyst in team development of the Perfect Patient Experience</div></li><li><div>
How to deliver effective leadership, coaching and mentoring with team members in an effort to identify and implement opportunities for improvement</div></li><li><div>
Importance of keeping commitments and open communications with direct supervisors that develops trust-based relationships and bringing forth issues and concerns openly and early</div></li><li><div>
Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully</div></li><li><div>
Gains proficiency and understands the tools and resources available with regards to People related functions, such as assessment, hiring, retention, performance evaluation, separation processes and compensation guidance and execution</div></li><li><div>
Ensure Compliance with Company policies, as well as State, Federal and other regulatory bodies</div></li><li><div>
Report weekly to Regional Manager detailing accomplishments, areas for improvement, clear performance goals, and effectiveness of systems</div></li><li><div>
By end of development program, show competency in managing a team of both Front Office and Back Office team members, displaying leadership and team development capabilities</div></li><li><div>
Develop and implement an office success plan; including development of staff, and office protocols to provide for efficient operations during manager absences</div></li><li><div>
Other duties and responsibilities as assigned by direct supervisor that will result in improved team member development outcomes</div></li></ul><div><b>
Qualifications</b></div><ul><li><div>
High school diploma or equivalent</div></li><li><div>
Five or more years of related work experience in operational management</div></li><li><div>
Operations Manager Trainee must possess and maintain a valid driver&rsquo;s license and automobile insurance. Driver&rsquo;s license must be verified by completing a motor vehicle record check at the time of hire</div></li><li><div>
Operations Manager Trainees are required to timely travel to multiple offices per day, in some cases several times per day, and must have reliable means of transportation to travel to assigned offices</div></li><li><div>
In lieu of a valid driver&rsquo;s license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple offices per day, in some cases several times per day</div></li><li><div>
Travel may be planned or unplanned and is subject to change without notice</div></li></ul><div><b>
Preferred</b></div><ul><li><div>
Associate degree, Bachelor&rsquo;s degree</div></li><li><div>
Five or more years of experience leading a team, mentoring and coaching subordinates</div></li></ul><div><b>
Knowledge/Skills/Abilities</b></div><ul><li><div>
Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)</div></li><li><div>
Effective Team Builder (Character/Integrity; communicates openly; willingness to confront; motivator/inspirer; educator/trainer, promotes learning; effective assessor of talent; consistent)</div></li><li><div>
Patient Advocate (flexible and adaptive; empathetic; passionate; ethical</div></li><li><div>
Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)</div></li><li><div>
Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of staff and clinicians; understands local market drivers and competition</div></li><li><div>
Influencer (active listener/observer of behavior; builds trust with those requiring coaching; creates a win/win need for change; tailors coaching style to the individual&rsquo;s needs; recognizes and celebrates improvement to sustain change)</div></li><li><div>
Requires knowledge of Dental Plans,insurances fees, administrative guidelines, limitations and exclusions, reporting systems; business correspondence and business reporting techniques; and business principles of profit &amp; loss statements</div></li><li><div>
Skills required include use of knowledge of all Microsoft Applications, Epic, 1VU, BOX, and use of standard office equipment</div></li><li><div>
Displays independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes vague or limited in nature</div></li><li><div>
Ability to multitask effectively and work in a fast paced and sometimes ambiguous environment, without compromising quality of work</div></li><li><div>
Ability to prioritize tasks and projects with limited direction, while understanding and contributing to the success of the organization</div></li><li><div>
Ability to read, analyze, and interpret common financial reports, and legal documents. Ability to respond to common inquiries from patients, team members, regulatory agencies, vendors, or other members of the business community</div></li><li><div>
Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure</div></li><li><div>
Ability to interpret and apply policies and procedures</div></li><li><div>
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations</div></li><li><div>
Strong sense of personal responsibility for tasks assigned; ability to work with others &amp; accept direction</div></li><li><div>
Strong commitment to educational advancement. Flexibility in adapting processes to meet unique needs</div></li><li><div>
Ability to communicate effectively and present information, both verbally and in writing. Ability to lead a team, prioritize their duties, coach, mentor, train, write effective performance evaluations, conduct feedback and handle tem member relations issues</div></li><li><div>
Organizational ability by demonstrating a systematic approach in carrying out assignments. Very orderly and excels at cutting through confusion and turning chaos into order</div></li><li><div>
Demonstrates a strong ability to identify, analyze, and solve problems</div></li><li><div>
Detail oriented, organized, process focused, problem solver, self-motivated proactive, patient focused</div></li><li><div>
Ability to create presentations and use outstanding presentation skills</div></li></ul><div><b>
Work Environment</b></div><ul><li><div>
The work environment characteristics described here are representative of what a team member encounters while performing the essential functions of this job</div></li><li><div>
This is primarily a sedentary office classification but may require field visits and driving. Temperature conditions are controlled with no direct exposure to hazardous physical substances</div></li><li><div>
The noise level in the work environment is usually low to moderate. There is occasional exposure to irate team members vendors or patients</div></li><li><div>
While performing the duties of this job, the team member is regularly required to sit, stand, walk, keyboard, to finger, handle, or feel, reach with hands and arms, see, talk and hear</div></li><li><div>
The team member will frequently lift and/or carry reports, records and other materials that typically weigh less than 40 pounds. The team member is occasionally required to stoop, kneel, bend, or crouch</div></li><li><div>
Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, calculator, and other standard office equipment</div></li></ul><div><b>
Benefits</b></div><ul><li>
Medical, dental, and vision insurance</li><li>
Paid time off</li><li>
Tuition Reimbursement</li><li>
401K</li><li>
Paid time to volunteer in your local community</li></ul><div>
Upon completion of the Operations Manager training program, this role will be a salaried position.</div>
&lrm; :
<div>
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.</div>
Salary Information: $25.25-$35.25 / Hourly</div>

Bright Direction Dental

<div><div>Bright Direction Dental (BDD) is proud to collaborate with outstanding dental practices across Illinois, Indiana, Michigan, Ohio, Missouri, and Wisconsin.<br>
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We thrive in a dynamic environment filled with dedicated dental professionals. Our teams are committed to fostering strong relationships and delivering top-tier care to our valued patients. We firmly believe that the key to providing consistently excellent service and support lies in the work ethic and values of our team members.<br>
<br>
Are you ready for a new challenge? If you're interested in advancing your career in dental practice management and seeking a rewarding and challenging role in the dental industry, this opportunity is perfect for you!</div>
<div></div><div><div>The Area Manager is responsible for overseeing the performance, efficiency, and culture of multiple dental practices within the areas of Carol Stream, St. Charles, Batavia, and Aurora supporting practice leaders and clinical teams in delivering exceptional patient care. The Area Manager will act as a key liaison between the offices, the providers and the BDD Support Team, promoting a positive work environment, coordinating resources, and implementing operational best practices to support the growth and success of the company.</div>
<div></div><div>The annual salary range for this position is between $65,000 and $85,000. The actual compensation will be determined based on experience and other job-related factors.</div>
<div></div><div><b>Bright Direction Dental is proud to offer a comprehensive benefits package designed to support the health and well-being of our employees. Full-time employees (working 30 or more hours per week) are eligible for medical, dental, vision, and life insurance coverage, as well as access to a variety of voluntary benefits.</b><br>
<b>
</b><br>
<b>In addition, all employees&mdash;both full-time and part-time&mdash;are eligible for paid time off, holiday pay, and participation in our 401(k) retirement savings plan, which includes a company match.</b><br>
<b>
</b><br>
<b>We are committed to providing valuable benefits to meet the diverse needs of our team.</b></div>
<div></div><div><div><b>KEY RESPONSIBILITIES &amp; EXPECTATIONS:</b></div>
<div><b>Operational Management</b></div>
<ul><li>Oversee the day-to-day operations of their dental offices, ensuring compliance with BDD policies and dental regulations</li>
<li>Identify opportunities for operational improvement and implement solutions across practices</li>
<li>Drive performance through analysis of KPIs (production, collections, patient satisfaction, etc.)</li>
<li>Ensure adequate staffing levels in each office, coordinating with human resources for recruitment, onboarding, and training of new employees</li>
<li>Manage office supplies, equipment, and facility maintenance needs to ensure all offices are fully operational and safe</li>
<li>Maintains full-time, on-site availability during business hours to ensure operational oversight, team support, and effective leadership</li>
</ul><div><b>Front Desk Operations</b></div>
<ul><li>Be an active, visible member in the practices</li>
<li>Ensure that all insurance and RCM related policies and procedures are adhered to in order to maintain collections metrics</li>
</ul><div><b>Patient Experience</b></div>
<ul><li>Promote a high standard of patient care and customer service, resolving escalated patient concerns and complaints as needed</li>
<li>Implement and monitor systems to ensure smooth patient scheduling, appointment flow, and adherence to treatment protocols</li>
<li>Track patient satisfaction metrics and initiate improvement plans as necessary to enhance the overall patient experience</li>
</ul><div><b>Problem Solving &amp; Decision-Making</b></div>
<ul><li>Ability to prioritize and solve problems under pressure</li>
<li>Responds effectively to operational challenges</li>
<li>Uses data to guide decisions and identify problems</li>
</ul><div><b>Team Leadership and Development</b></div>
<ul><li>Supervise, coach, and support team members across locations, fostering a culture of teamwork and continuous improvement</li>
<li>Conduct regular performance evaluations, set goals, and implement development plans to support career growth and skill enhancement</li>
<li>Organize and lead team meetings, training sessions, and team-building activities to improve team cohesion and patient service quality</li>
<li>Manage team members, payroll, and foster team growth through the annual review process</li>
<li>Work with Director of Culture and Training to ensure all new hires are properly onboarded to the organization</li>
<li>Clear, concise and professional communication</li>
</ul><div><b>Financial Management:</b></div>
<ul><li>Understands &amp; Manages the Profit &amp; Loss (P&amp;L) performance of assigned practices by monitoring revenue, controlling expenses, and implementing strategies to meet financial targets while ensuring operational efficiency and quality patient care</li>
<li>Controls expenses and supports revenue growth strategies</li>
<li>Collaborate with RCM to optimize billing and collection processes</li>
<li>Prepare financial reports and analyze data to identify areas for cost reduction and revenue enhancement</li>
<li>Manage patient accounts receivable, ensuring timely payment from patients and achieving Accounts Receivable aging targets</li>
<li>Monitor the financial performance of each office, providing reports and recommendations on ways to enhance profitability.</li>
</ul><div><b>Compliance and Regulatory Matters:</b></div>
<ul><li>Stay updated on relevant dental laws, regulations, and compliance requirements</li>
<li>Ensures adherence to HIPAA, OSHA, and dental board regulations</li>
<li>Promotes a culture of safety and compliance</li>
</ul><div><div><b>QUALIFICATIONS</b></div>
<div><b>Education/Experience</b></div>
<ul><li>Previous dental practice management experience</li>
<li>Computer/technology literacy</li>
<li>Experience with multiple dental PMS</li>
<li>Experience managing practices with PPO programs</li>
<li>Dental multi-site management experience OR dental management experience</li>
</ul><div><b>Competencies</b></div>
<ul><li>Financial Acumen and Budget Management</li>
<li>Strong Understanding of Dental Practice Operations and Metrics</li>
<li>Knowledge of Dental Compliance and Safety Regulations</li>
<li>Problem Solving and Conflict Resolution</li>
<li>Excellent Communication and Interpersonal Skills</li>
<li>Time Management and Multitasking Abilities</li>
<li>Inspires, Coaches, and Develops Practice Leaders and Team</li>
<li>Models professionalism and a values-driven approach</li>
<li>Promotes accountability and continuous improvement</li>
<li>Patient-Centered Approach to Service Delivery</li>
</ul></div><div>Bright Direction Dental is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to abide by these principles and mandates. Bright Direction Dental prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, traits associated with race, creed, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Bright Direction Dental conforms to the spirit as well as to the letter of all applicable laws and regulations.</div></div></div></div>

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