dental patient coordinator

Ascendent Health Partners

<div>Patient Care Coordinator &ndash; Honest Teeth Dentistry

Elm Grove, WI | Full-Time 
At Teeth &amp; Company, part of Ascendent Health Partners, we believe healthcare is about connection, not transactions. We&rsquo;ve been serving families in Cedarburg by blending modern dentistry with a warm, family-centered environment. 
We&rsquo;re seeking a Patient Care Coordinator to be a welcoming face and voice of our practice. Working under the guidance of our Operations Manager, you&rsquo;ll support patients through every step of their visit&mdash;ensuring they feel seen, heard, and valued. 
Responsibilities:
<ul>
<li>Welcome and check in patients with warmth and professionalism</li>
<li>Manage scheduling of new patients, recalls, and treatment follow-ups</li>
<li>Verify insurance, collect co-pays, and maintain accurate patient records</li>
<li>Communicate treatment plans clearly and support patient understanding</li>
<li>Use technology (dental software, tablets, digital forms) to streamline processes</li>
<li>Help maintain a clean, organized, and inviting reception area</li>
<li>Collaborate with the Office Manager and clinical team to keep the day running smoothly</li>
<li>Stay compliant with HIPAA and OSHA regulations</li>
</ul>
Requirements:
<ul>
<li>Dental knowledge a plus but will train the right candidate</li>
<li>Excellent communication and organizational skills</li>
<li>Comfort with technology and willingness to learn new systems</li>
<li>A compassionate, patient-first mindset</li>
<li>Experience with Open Dental a plus</li>
</ul>
Benefits: 
Competitive hourly pay + bonuses 
Health (UHC) &amp; dental benefits (In house) 
Paid time off 
CE/training opportunities 
A supportive, team-first environment 
Join a practice where you&rsquo;ll help patients smile brighter every day. Apply today!</div>

Patient Care Coordinator – Teeth & Company

Coast Dental

<div>
 
 Job Purpose
 
 
 
 Assist dentist in providing dental treatment, care and education to patients. Must possess strong knowledge and skill of clinical needs, and working knowledge of back office dental procedures and dental administrative functions. Must have Expanded Duties Certificate and/or Radiography Certification upon hire or within ninety (90) days after hire.
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Awareness of delegable duties and functions allowed to be performed by dental assistant.
 </li>
 <li>
 Assist in clinical procedures and treatments.
 </li>
 <li>
 Learn and comply with Coast's administrative procedures.
 </li>
 <li>
 Learn and comply with OSHA laws and safety guidelines.
 </li>
 <li>
 Maintain Material Safety Data Sheets (MSDS).
 </li>
 <li>
 Learn and comply with state and Federal infection control standards in the dental office and operatories, including but not Iimited to: wearing protective barriers such as gloves, scrubs, and eye wear; disinfecting and steriIizing instruments and treatment areas; and disposing properly of contaminated or bio-hazardous waste/materials.
 </li>
 <li>
 Insure review and completion of documentation, including but not limited to: accurate and current medical history, medical alerts, and signed Consent forms.
 </li>
 <li>
 Document/chart all dental procedures performed during each patient visit according to dentist's instructions and legal requirements.
 </li>
 <li>
 Welcome and escort patient in reception to and from the treatment areas. Schedule appointments and assist in appointment confirmation calls.
 </li>
 <li>
 Effectively provide dental education and information to insure patient awareness of dental health and continuing treatment.
 </li>
 <li>
 Effectively present to patient in professional and confidential manner dental treatment plan and proposed plan for continuing treatments.
 </li>
 <li>
 Understand and explain insurance benefits and financial options to patients in nonclinical terms.
 </li>
 <li>
 Ensure operatories are appropriately equipped and stocked with inventory and re-order when necessary.
 </li>
 <li>
 Maintain equipment protocols, including but not limited to: clean evacuation system, lubricate and maintain dental hand pieces, clean and maintain radiograph processors, monitor and clean equipment, clean dental lab plaster traps and maintain clean office environment.
 </li>
 <li>
 Notify Office Manager of equipment failure or general safety concerns.
 </li>
 <li>
 Assist with laboratory duties as necessary.
 </li>
 <li>
 Recognize signs of a dental emergency, and insure proper and timely response and notification to patient, staff, and emergency medical personnel when necessary.
 </li>
 <li>
 Understand and agree to maintain production standards.
 </li>
 <li>
 Effectively utilize and maintain a system of contact for patient follow-up/re-care.
 </li>
 <li>
 Maintain professional working environment within office team.
 </li>
 <li>
 Attend and participate in morning huddles and regular office meetings.
 </li>
 <li>
 Adhere to uniform attire and basic personal hygiene standards per Company policy.
 </li>
 <li>
 Attend continuing education and training seminars as scheduled.
 </li>
 <li>
 Understand and abide by HIPAA regulations and maintain confidentiality.
 </li>
 <li>
 All other duties and responsibilities as assigned.
 
 
 </li>
 </ul>
 
 Additional Responsibilities
 
 
 
 <ul>
 <li>
 Retain license (Registered, CDA or EFDA) and demonstrate proficiency to perform expanded dental assistant functions according to state guidelines and limitations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Active Expanded Functions Dental Assistant (EFDA) certification.
 </li>
 <ul>
 <li>
 Or if assisting in Florida, a Registered Dental Assistant (RDA) license or Certified Dental Assistant (CDA) certificate obtained prior to May 2009, according to state guidelines and limitations.
 </li>
 </ul>
 <li>
 Radiography Iicensure.
 </li>
 <li>
 Minimum of one-year dental experience preferred.
 </li>
 <li>
 Excellent customer services skills and verbal communication skills.
 </li>
 <li>
 Ability to work in high volume environment.
 </li>
 </ul>
</div>

Patient Care Coordinator - Dental Assistant

<div>Job Purpose:
Assist dentist in providing dental treatment, care and education to patients. Must possess strong knowledge and skill of clinical needs, and working knowledge of back office dental procedures and dental administrative functions. Must have Expanded Duties Certificate and/or Radiography Certification upon hire or within ninety (90) days after hire.
Duties and Responsibilities:<ul><li>
Awareness of delegable duties and functions allowed to be performed by dental assistant.</li><li>
Assist in clinical procedures and treatments.</li><li>
Learn and comply with Coast's administrative procedures.</li><li>
Learn and comply with OSHA laws and safety guidelines.</li><li>
Maintain Material Safety Data Sheets (MSDS).</li><li>
Learn and comply with state and Federal infection control standards in the dental office and operatories, including but not Iimited to: wearing protective barriers such as gloves, scrubs, and eye wear; disinfecting and steriIizing instruments and treatment areas; and disposing properly of contaminated or bio-hazardous waste/materials.</li><li>
Insure review and completion of documentation, including but not limited to: accurate and current medical history, medical alerts, and signed Consent forms.</li><li>
Document/chart all dental procedures performed during each patient visit according to dentist's instructions and legal requirements.</li><li>
Welcome and escort patient in reception to and from the treatment areas. Schedule appointments and assist in appointment confirmation calls.</li><li>
Effectively provide dental education and information to insure patient awareness of dental health and continuing treatment.</li><li>
Effectively present to patient in professional and confidential manner dental treatment plan and proposed plan for continuing treatments.</li><li>
Understand and explain insurance benefits and financial options to patients in nonclinical terms.</li><li>
Ensure operatories are appropriately equipped and stocked with inventory and re-order when necessary.</li><li>
Maintain equipment protocols, including but not limited to: clean evacuation system, lubricate and maintain dental hand pieces, clean and maintain radiograph processors, monitor and clean equipment, clean dental lab plaster traps and maintain clean office environment.</li><li>
Notify Office Manager of equipment failure or general safety concerns.</li><li>
Assist with laboratory duties as necessary.</li><li>
Recognize signs of a dental emergency, and insure proper and timely response and notification to patient, staff, and emergency medical personnel when necessary.</li><li>
Understand and agree to maintain production standards.</li><li>
Effectively utilize and maintain a system of contact for patient follow-up/re-care.</li><li>
Maintain professional working environment within office team.</li><li>
Attend and participate in morning huddles and regular office meetings.</li><li>
Adhere to uniform attire and basic personal hygiene standards per Company policy.</li><li>
Attend continuing education and training seminars as scheduled.</li><li>
Understand and abide by HIPAA regulations and maintain confidentiality.</li><li>
All other duties and responsibilities as assigned.</li></ul>
Additional Responsibilities:<ul><li>
Retain license (Registered, CDA or EFDA) and demonstrate proficiency to perform expanded dental assistant functions according to state guidelines and limitations.</li></ul><ul><li>
Active Expanded Functions Dental Assistant (EFDA) certification.<ul><li>
Or if assisting in Florida, a Registered Dental Assistant (RDA) license or Certified Dental Assistant (CDA) certificate obtained prior to May 2009, according to state guidelines and limitations.</li></ul></li><li>
Radiography Iicensure.</li><li>
Minimum of one-year dental experience preferred.</li><li>
Excellent customer services skills and verbal communication skills.</li><li>
Ability to work in high volume environment.</li></ul></div>

Zoll Medical Corporation

<div>CMS
At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. 
 
ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world:<ul><li>
LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.</li><li>
HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent.</li><li>
TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks.</li></ul> 
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. 
 
ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. 
 
Job Summary 
 
Field based position responsible for increased levels of revenue attainment and resolution of cases involving continuing provision of ZOLL products/services with physicians, other healthcare professionals and support staff. 
 
Essential Functions<ul><li>
Visit ZOLL customers and accounts in the field to ensure continuity of provision of ZOLL&rsquo;s medical devices for clinically appropriate cases. Determine independently and work collaboratively with office staff/healthcare provider to bring patient&rsquo;s case to the staff&rsquo;s attention as appropriate, including following: 
 
Prioritize competing objectives (patient&rsquo;s plan of care, any potential transition of care, reorder documentation and possible end of use) based on independent clinical acumen and knowledge of ZOLL&rsquo;s medical devices to determine the best path forward for patient&rsquo;s care and advise providers or their staff accordingly. 
 
Utilize individualized analysis and the Plan of Care, proactively, to make provider&rsquo;s or their staff aware of patient&rsquo;s next level of care and how ZOLL&rsquo;s medical devices may play a role. Collaborate with ZOLL TM/RM to ensure that a patient within a geography is receiving the appropriate level of service with regard to ZOLL&rsquo;s medical devices with minimal disruption. 
 
Manage the follow-up process by working with other departments, such as National Accounts, as they work closely with payers to drive efficiencies within the payer&rsquo;s environment. 
 
Maintain working knowledge of potential clinical and other value propositions based on ZOLL products and services. 
 
Ensure timely processing of required documentation to prevent delays in the appropriate provision of services and products and reduce risk to recurring revenue streams.</li><li>
Develop and maintain full working knowledge of a significant volume of specific and highly varied payor requirements and ensure compliance with such requirements in order to increase realization of reimbursement payments to the company.</li><li>
Provide ongoing education and training to hospital and office staff on medical device order requirements and workflows to achieve operational efficiencies.</li><li>
Responsible for improved claims billing yield within a defined geography consisting of assigned accounts, including eligibility for potential bonus incentive opportunities based on same.</li><li>
Assist with departmental projects and special tasks when assigned (e.g., Pilot Teams).</li><li>
Achieve and maintains acceptable performance metrics.</li><li>
Comply with Standard Operating Procedures, and maintain working knowledge of applicable healthcare related regulations, particularly HIPAA.</li><li>
Participate in any and all reasonable work activities as assigned and deemed appropriate by management.</li><li>
Additional duties as assigned by management.</li></ul> 
Required/Preferred Education and Experience<ul><li>
High School Diploma /GED required</li><li>
Bachelor's Degree From a four-year college or university or equivalent combination of education and experience in sales.</li><li>
Healthcare/Medical Device (Clinical or Billing) experience preferred</li><li>
Experienced ability to navigate Hospital and Clinic/Practice environments defined as proficiently navigating hospital flow, document collection, along with competent and confident provider and patient interaction.</li><li>
Ability to proactively plan and work autonomously in close collaboration and communication with others</li><li>
A high sense of urgency and flexibility to one&rsquo;s schedule</li><li>
Superior organizational skills with the ability to multi-task</li><li>
Problem solving mentality, while being accountable for each task from beginning to end.</li><li>
Proficient working knowledge of MS Office (including Power BI, Excel, Word, Outlook) &amp; Customer Relationship Management systems (Salesforce.com, Dynamics) is preferred.</li><li>
Effective team player who is also capable of working independently with strong self-motivation.</li><li>
Must have a valid driver's license</li></ul> 
Knowledge, Skills and Abilities<ul><li>
Ability to proactively plan and work autonomously in close collaboration and communication with others.</li><li>
A high sense of urgency and flexibility to one&rsquo;s schedule.</li><li>
Superior organizational skills with the ability to multi-task.</li><li>
Problem solving mentality, while being accountable for each task from beginning to end.</li><li>
Proficient working knowledge of MS Office (including Power BI, Excel, Word, Outlook) &amp; Customer Relationship Management systems (Salesforce.com, Dynamics) is preferred.</li><li>
Effective team player who is also capable of working independently with strong self-motivation.</li></ul> 
Travel Requirements<ul><li>
80% This job is a field-based position. Employee will be responsible for working daily in hospitals, doctors&rsquo; offices and other medical establishments within the assigned territory. Approximately 80% travel within a defined geography. Occasionally may be required work atypical hours (evenings and weekends) based on business needs.</li></ul> 
Physical Demands 
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.<ul><li>
Standing - Constantly</li><li>
Walking - Constantly</li><li>
Sitting - Frequently</li><li>
Lifting -</li><li>
Carrying -</li><li>
Pushing -</li><li>
Pulling -</li><li>
Talking - Constantly</li><li>
Hearing - Constantly</li><li>
Repetitive Motions -</li><li>
Eye/Hand/Foot Coordination -</li></ul> 
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.
The annual salary for this position is:
$50,000.00 to $55,000.00
Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.
Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee&rsquo;s primary work location.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.</div>

Coordinator of Patient Administration - Detroit

Baptist Health System KY & IN

<div>Summary
Job Description:
BHMG Cardiology Lexington
The Clinical Device Coordinator is a patient educator, care coordinator, system navigator, and patient advocate with the mission to improve the cardiac experience for device patients at Baptist Health. The Clinical Device Coordinator works collaboratively with the patient and their support system, referring physicians and staff, cardiologists, EP Nurse Navigator, and other healthcare professionals to support the cardiac device patient through diagnosis and treatment. Provides professional clinical management of device patients under the direction of Electrophysiology Physicians.
MINIMUM QUALIFICATIONS:
<ul><li>Associate degree or higher in nursing required
</li><li>Current unrestricted Kentucky or compact state license as a Registered Nurse OR licensed in the state of practice or Cardiac Specialist Certificate via Arrythmia Technologies Institute (ATI) OR certified vendor training (Abbott, Biotronik, Boston Scientific, Medtronic)
</li><li>At least 3 years of cardiology experience.
</li><li>Basic Life Support (BLS) via the American Heart Association within 90 days of hire and other advanced training as appropriate.
</li></ul>BENEFITS INCLUDE:
<ul><li>Medical, Vision and Dental Insurance
</li><li>Competitive PTO Package
</li><li>401K Retirement Match
</li><li>Tuition Reimbursement
</li><li>Maternity/Paternity Leave
</li></ul>Work Experience
Education
<h3 class="jobSectionHeader">If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
</h3><h3 class="jobSectionHeader">Baptist Health is an Equal Employment Opportunity employer.</h3></div>

Clinical Device Coordinator

Poway Pediatric Dentistry

We are a growing Pediatric and Orthodontic dental practice in Poway looking for an experienced Orthodontic Assistant ready to transition into a Treatment Coordinator role.This position is ideal for someone who already understands orthodontic treatment and patient flow, and wants to grow into a patient-facing leadership role presenting treatment and coordinating orthodontic care.We are looking for a friendly, confident, organized team member who enjoys working with children, teens, and parents while helping patients start the orthodontic treatment they need.Responsibilities<ul><li>Coordinate orthodontic new patient exams and consultations</li><li>Present orthodontic treatment plans to patients and parents</li><li>Explain treatment timelines, procedures, and expectations</li><li>Discuss financial options and payment plans</li><li>Schedule treatment starts and coordinate patient care</li><li>Work closely with the orthodontist and clinical team</li><li>Ensure a smooth and positive patient experience from consultation to treatment start</li></ul>Requirements<ul><li>Minimum 2 years Orthodontic Assistant experience</li><li>Strong understanding of orthodontic procedures and terminology</li><li>Experience with patient communication and education</li><li>Comfortable discussing treatment plans and financial arrangements</li><li>Strong organizational and multitasking skills</li><li>Positive, professional, and team-oriented personality</li><li>Experience with dental software (Dolphin, Eaglesoft) is a plus</li></ul>Preferred Experience<ul><li>Orthodontic assisting</li><li>Dental treatment coordinating</li><li>Pediatric dental office experience</li><li>Case presentation and patient education</li></ul>What We Offer<ul><li>Competitive hourly pay based on experience</li><li>Paid Time Off</li><li>Holiday Pay</li><li>401 K</li><li>Supportive team environment</li><li>Growth opportunities within the practice</li><li>Full-time position, 4 days per week</li></ul>If you are an experienced Orthodontic Assistant who enjoys connecting with patients and wants to grow into a Treatment Coordinator role, we would love to meet you.Pay: $25.00 - $35.00 per hourBenefits:<ul><li>401(k)</li><li>Paid time off</li></ul>Application Question(s):<ul><li>Which orthodontic procedures are you familiar with? (Select all that apply)</li></ul>Bracket placementWire changesTaking orthodontic records (photos, scans, impressions)DebondsInvisalign / clear aligner workflowNone of the aboveExperience:<ul><li>Orthodontics: 2 years (Preferred)</li></ul>License/Certification:<ul><li>Registered Dental Assistant (Preferred)</li></ul>Work Location: In person

Orthodontic Treatment Coordinator

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