dental practice manager

Greater Baden Medical Services, Inc.

<div>Title: Dental Practice Manager
FLSA Category: Exempt
Reports To: Dental Director
Date Issued: April 2026
Job Summary:
Responsible for the overall administrative and operational management of the dental practice within a Federally Qualified Health Center (FQHC). Oversees daily operations, staff supervision, patient flow, regulatory compliance, and financial performance to ensure delivery of high-quality, patient-centered dental services. This is a full-time position.
Essential Functions:<ul><li>
Oversees daily operations of the dental clinic to ensure efficient workflow, patient access, and quality care delivery.</li><li>
Supervises dental front office and clinical support staff, including scheduling, training, performance management, and discipline.</li><li>
Monitors patient scheduling, provider productivity, and cycle times to ensure optimal access and minimal wait times.</li><li>
Collaborates with Dental Director to implement clinical policies, procedures, and quality improvement initiatives.</li><li>
Ensures compliance with FQHC, HRSA, OSHA, HIPAA, and state and federal regulations.</li><li>
Readiness for audits site visits and accreditation reviews through ongoing monitoring and corrective action implementation.</li><li>
Manages billing, coding, and revenue cycle processes in coordination with finance to optimize collections and reduce denials.</li><li>
Prepares and monitors departmental budgets, productivity reports, and key performance indicators.</li><li>
Oversees patient registration, insurance verification, and sliding fee scale implementation in accordance with FQHC guidelines.</li><li>
Ensures proper maintenance, inventory, and ordering of dental supplies and equipment.</li><li>
Coordinates facility and equipment maintenance and vendor relationships.</li><li>
Addresses patient concerns and resolves complaints to ensure patient satisfaction and retention.</li><li>
Supports recruitment, onboarding, and retention of dental staff.</li><li>
Ensures accurate and timely documentation in the EMR and adherence to recordkeeping standards.</li><li>
Participates in audits, site visits, and accreditation processes as required.</li><li>
Collaborates with medical, behavioral health, and administrative teams to support integrated care initiatives.</li></ul>
Quality Control &amp; Performance Measures:<ul><li>
Monitors and ensures compliance with infection control standards, including sterilization logs, spore testing, and equipment maintenance in accordance with OSHA and CDC guidelines.</li><li>
Conducts routine chart audits to ensure accuracy, completeness, and compliance with documentation standards and regulatory requirements.</li><li>
Tracks and reports key performance indicators (KPIs), including provider productivity, patient access, no-show rates, and cycle times.</li><li>
Ensures compliance with FQHC quality metrics and reporting requirements, including Uniform Data System (UDS) measures.</li><li>
Oversees quality assurance processes for dental radiographs, ensuring proper technique, safety, and documentation.</li><li>
Monitors patient satisfaction and implements corrective actions based on feedback and survey results.</li><li>
Ensures compliance with billing and coding standards through routine audits and coordination with the revenue cycle team.</li><li>
Conducts regular staff training and competency assessments related to clinical protocols, safety, and compliance.</li><li>
Reviews incident reports, identifies trends, and implements corrective action plans to mitigate risk.</li><li>
Collaborates with leadership on continuous quality improvement (CQI) initiatives and participates in quality committees as required.</li></ul>
Nonessential Functions:<ul><li>
Participates in team/staff meetings; attends in-service trainings and applicable workshops.</li><li>
Performs any and all other duties as assigned to support organizational needs.</li></ul> 
Core Values: Quality Respect Teamwork Equity Integrity Passion Love 
Supervisory Responsibility
Supervises dental administrative and support staff.
Managerial Responsibilities
Responsible for operational oversight of the dental department, including staffing, budgeting, workflow optimization, and performance management.
Minimum Qualifications<ul><li>
Bachelor&rsquo;s degree in Healthcare Administration, Business Administration, or related field (or equivalent experience).</li><li>
Minimum of 3&ndash;5 years of experience in dental practice management, preferably in an FQHC or community health setting.</li><li>
Knowledge of dental billing, coding, and insurance processes (Medicaid/Medicare experience preferred).</li><li>
Experience with electronic medical/dental records systems.</li></ul> 
Substitutions
Relevant experience may be substituted for education on a year-for-year basis. 
Competencies Needed:
Accountability &ndash; Meets established expectations and takes responsibility for achieving results; encourages others to do the same.
Communication &ndash; Effectively communicates with patients, staff, and leadership; ensures clarity, professionalism, and positive experience.
Leadership &ndash; Guides, develops, and motivates staff to achieve departmental and organizational goals.
Organization &ndash; Effectively manages multiple priorities, workflows, and operational processes to ensure efficiency.
Customer Focus &ndash; Promotes a patient-centered environment and enhances the overall patient experience.
Financial Acumen &ndash; Understands revenue cycle, budgeting, and financial performance metrics.
Time Management &ndash; Prioritizes tasks effectively and adapts to changing demands. 
Work Environment
This job operates in an outpatient dental clinic environment. This role is frequently exposed to clinical equipment, infectious materials, and high-stress situations.
Physical and Mental Demands<ul><li>
Ability to cope with stress.</li><li>
The person in this position needs to occasionally move about inside the clinic.</li><li>
Constantly operates a computer and office equipment.</li><li>
Frequently communicates with patients and staff; must exchange accurate information.</li><li>
May occasionally lift items up to 25 pounds.</li><li>
Performs with frequent interruptions or distractions.</li><li>
Adjusts priorities quickly as circumstances dictate.</li><li>
Ability to analyze, interpret, and synthesize operational and financial data.</li></ul>
Language Skills
Ability to read and interpret documents and instructions. Ability to communicate effectively with patients, staff, and stakeholders.
Compliance
This position requires compliance with Greater Baden Medical Services&rsquo; compliance standards, including its Standards of Conduct, Compliance Program, and policies and procedures. Compliance will be considered as part of the Dental Practice Manager&rsquo;s performance evaluation.
Travel
Must be able to travel between Greater Baden Medical Services Dental locations.</div>

Dental Practice Manager

Jarrell Family Dentistry

<div>Company:
<div></div>
Overview:
<h2 class="jobSectionHeader">Dental Office Manager &ndash; Job Description</h2>
Job Title: Dental Office Manager
Location: Jarrell, Texas 
Employment Type: Full-Time<h3 class="jobSectionHeader">
Job Summary</h3>
The Dental Office Manager is responsible for overseeing the daily administrative operations of the dental practice. This role ensures efficient office workflow, excellent patient experience, proper staff coordination, and financial performance of the practice. The Office Manager serves as the primary point of contact for administrative staff and supports clinical staff to ensure smooth practice operations.<h3 class="jobSectionHeader">
Key Responsibilities</h3>
Office Operations<ul><li>
Manage daily operations of the dental office to ensure efficiency and organization.</li><li>
Oversee appointment scheduling, patient flow, and front desk operations.</li><li>
Maintain office policies and procedures.</li><li>
Ensure compliance with HIPAA, OSHA, and other regulatory requirements.</li></ul>
Staff Management<ul><li>
Supervise and support front office staff and administrative team.</li><li>
Coordinate hiring, onboarding, training, and performance evaluations.</li><li>
Create and manage staff schedules and coverage.</li><li>
Foster a positive, professional work environment.</li></ul>
Patient Relations<ul><li>
Ensure high levels of patient satisfaction and customer service.</li><li>
Handle patient concerns, complaints, and escalations professionally.</li><li>
Monitor patient communication including calls, emails, and reminders.</li></ul>
Financial Management<ul><li>
Oversee billing, insurance verification, and claims processing.</li><li>
Monitor accounts receivable and collections.</li><li>
Manage office budgets, financial reporting, and supply costs.</li><li>
Coordinate with insurance companies and ensure accurate patient billing.</li></ul>
Administrative Duties<ul><li>
Maintain patient records and office documentation.</li><li>
Manage vendor relationships and order office supplies.</li><li>
Track productivity metrics and prepare operational reports.</li><li>
Implement systems to improve office efficiency and profitability.</li></ul><h3 class="jobSectionHeader">
Qualifications</h3><ul><li>
High school diploma or equivalent required; Associate or Bachelor&rsquo;s degree preferred.</li><li>
2&ndash;5 years of experience in dental office management or healthcare administration.</li><li>
Knowledge of dental practice management software.</li><li>
Understanding of dental insurance, billing, and coding procedures.</li><li>
Strong leadership, organizational, and communication skills.</li></ul><h3 class="jobSectionHeader">
Skills &amp; Competencies</h3><ul><li>
Leadership and team management</li><li>
Patient service and conflict resolution</li><li>
Financial and billing knowledge</li><li>
Multitasking and time management</li><li>
Attention to detail</li><li>
Problem-solving and decision-making</li></ul><h3 class="jobSectionHeader">
Work Environment</h3><ul><li>
Fast-paced dental office setting</li><li>
Primarily desk and administrative work with occasional interaction with clinical staff and patients</li><li>
Standard office hours with occasional extended hours if needed</li></ul><h3 class="jobSectionHeader">
Benefits</h3><ul><li>
Health, dental, and vision insurance</li><li>
Paid time off</li><li>
Retirement plan</li><li>
Continuing education opportunities</li><li>
Employee discounts on dental services</li></ul>
Essential Functions: 
<div></div>
Additional Eligibility Qualifications: 
<div></div>
Pay Range: USD $35.00 - USD $40.00 /Hr.</div>

Office Manager

Dental Express

We are a busy private dental practice seeking a dedicated and experienced Dental Office Manager or a strong Patient Care Coordinator (PCC) to join our team.Our longtime office manager, who has been an invaluable part of our practice, is moving on, and we are looking for the right person to continue delivering excellent patient care and leadership.Responsibilities:<ul><li>Manage daily front office operations</li><li>Coordinate patient scheduling and flow</li><li>Handle insurance verification and claims</li><li>Support team communication and office efficiency</li><li>Ensure a positive patient experience</li></ul>Qualifications:<ul><li>Experience in a dental office (required)</li><li>Office Manager or strong PCC experience preferred</li><li>Familiarity with Open Dental is a plus</li><li>Bilingual is preferred but not required</li><li>Strong communication and organizational skills</li></ul>How to Apply:Please email your resume to officemanager@dentalexpressok.com. We will contact qualified candidates.Pay: $25.00 - $30.00 per hourWork Location: In person

Bilingual office Manager

Dentcare Now

Dental Operations Manager (Full-Time &ndash; Fairfax, VA)We&rsquo;re looking for a motivated, detail-oriented leader to join our modern dental team in Fairfax, VA! As our Practice Administrator, you&rsquo;ll guide daily operations, support our talented staff, and help deliver an exceptional experience for every patient.Position OverviewThe Practice Administrator oversees the daily operations of the dental office, ensuring efficient workflow, high team performance, and an exceptional patient experience. This position blends leadership, operational management, and strategic collaboration with the doctor to maintain a positive, efficient, and growth-oriented environment.Key Responsibilities:I. Leadership &amp; Team Oversight<ul><li>Oversee daily operations across clinical and administrative departments, including remote assistants</li><li>Provide leadership, motivation, and accountability for all team members</li><li>Conduct team meetings and one-on-one check-ins to align on goals and performance</li><li>Support onboarding, training, and cross-training of new hires</li><li>Manage staff schedules, coverage, and time-off requests to ensure optimal patient care and office efficiency</li><li>Foster a positive, professional, and patient-centered team culture aligned with the doctor&rsquo;s vision and values</li></ul>II. Performance Management<ul><li>Conduct employee performance reviews and set measurable growth goals</li><li>Address performance concerns promptly and professionally</li><li>Partner with doctors and consultants on training and team development</li><li>Track and report key performance indicators (KPIs) related to scheduling, treatment acceptance, and patient satisfaction</li></ul>III. Patient Care &amp; Treatment Coordination<ul><li>Support treatment planning and patient case presentation</li><li>Verify treatment plans with providers for accuracy and completeness</li><li>Present treatment options, fees, and scheduling with clarity and empathy</li><li>Coordinate follow-up on unscheduled or overdue patients</li><li>Ensure proper documentation of treatment and financial arrangements</li><li>Collaborate with the clinical team for seamless patient handoffs and an exceptional patient experience</li></ul>IV. Scheduling &amp; Practice Flow Management<ul><li>Manage provider and hygiene schedules to meet production goals</li><li>Oversee scheduling templates and monitor daily/weekly/monthly productivity</li><li>Ensure accurate scheduling of new patients, emergencies, and continuing care</li><li>Implement systems for confirmations, cancellations, and patient reactivation</li></ul>V. Administrative Oversight<ul><li>Supervise front office operations including check-in/out and treatment documentation accuracy</li><li>Ensure compliance with OSHA, HIPAA, and office policies</li><li>Maintain employee files, HR documentation, and time-off records</li><li>Support payroll preparation (verifying timecards, not processing payroll)</li><li>Serve as liaison between the team, doctors, and external partners</li></ul>VI. Communication &amp; Culture Building<ul><li>Foster open, respectful, and effective communication across the team</li><li>Lead by example in service, teamwork, and accountability</li><li>Manage internal communications and organize staff meetings, trainings, and events</li></ul>VII. Reporting &amp; Collaboration<ul><li>Provide regular operational updates to the doctor on staffing, scheduling, and patient care trends</li><li>Collaborate on workflow improvement and practice growth initiatives</li><li>Support administrative projects such as patient satisfaction surveys and system implementations</li></ul>Excluded ResponsibilitiesThis position does not include:<ul><li>Financial reporting or profit/loss management</li><li>Accounts receivable/payable or bookkeeping</li><li>Payroll processing or tax-related duties</li><li>Contract negotiations or vendor financial management</li><li>Budget creation or forecasting</li></ul>Qualifications<ul><li>Minimum 3 years of experience in dental office management or operations, with a proven record of leadership and team development</li><li>Comprehensive understanding of dental practice workflows, including scheduling, treatment coordination, and patient communication</li><li>Strong leadership and interpersonal skills, with the ability to motivate, coach, and hold team members accountable</li><li>Solid knowledge of HIPAA, OSHA, and clinical compliance standards</li><li>Demonstrated ability to manage complex scheduling systems, maintain efficiency, and meet production goals</li><li>Skilled in conflict resolution, employee relations, and positive team culture building</li><li>Excellent communication, organization, and problem-solving abilities</li><li>Professional, adaptable, and solutions-oriented mindset with a strong focus on patient-centered service</li></ul>Position Details<ul><li>Schedule: Monday &ndash; Friday, 9:00 AM &ndash; 5:00 PM, plus one weekend per month (Saturday &amp; Sunday)</li><li>Compensation: $30&ndash;$32 per hour (based on experience)</li></ul>Benefits<ul><li>Health Insurance</li><li>Dental &amp; Vision Coverage</li><li>401(k)</li><li>Disability Insurance</li><li>Life Insurance</li></ul>If you&rsquo;re ready to bring leadership, organization, and a passion for people to a practice that values teamwork and patient care, we&rsquo;d love to meet you!Apply today and be part of our extraordinary team as we continue to grow and innovate.Job Type: Full-timePay: $27.00 - $32.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Vision insurance</li></ul>Work Location: In person

Dental Practice Administrator

Aspen Dental

<div>At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients&rsquo; lives. 
Job Type: Full-time
Salary: $21 - $24 / hour
At Aspen Dental, we put You First. We offer:<ul><li>
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*</li><li>
Career development and growth opportunities to support you at every stage of your career</li><li>
A fun and supportive culture that encourages collaboration and innovation</li><li>
Free continuous learning through TAG U</li></ul>
How You&rsquo;ll Make a Difference 
As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you&rsquo;ll participate in an eight-week training program to succeed in your role.<ul><li>
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards</li><li>
Work collaboratively with other members of the dental team to provide exceptional patient care</li><li>
Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care</li><li>
Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team</li><li>
Review data day to day to evaluate the impact on the practice</li><li>
Oversee scheduling and confirming patient appointments</li><li>
Verify insurance payment, collection, balance nightly deposits and credit card processing</li><li>
Additional tasks assigned by the Manager</li></ul>
Preferred Qualifications<ul><li>
High school diploma or equivalent; college degree preferred</li><li>
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds</li><li>
Demonstrate analytical thinking; place a premium on leveraging data</li><li>
Organized and detail oriented</li></ul>
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.<ul><li>May vary by independently owned and operated Aspen Dental locations.</li></ul>
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.</div>

Assistant Dental Office Manager

<div>At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients&rsquo; lives. 
Job Type: Full-time
Salary: $17 - $23 /hour
At Aspen Dental, we put You First. We offer:<ul><li>
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*</li><li>
Career development and growth opportunities to support you at every stage of your career</li><li>
A fun and supportive culture that encourages collaboration and innovation</li><li>
Free continuous learning through TAG U</li></ul>
How You&rsquo;ll Make a Difference 
As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you&rsquo;ll participate in an eight-week training program to succeed in your role.<ul><li>
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards</li><li>
Work collaboratively with other members of the dental team to provide exceptional patient care</li><li>
Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care</li><li>
Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team</li><li>
Review data day to day to evaluate the impact on the practice</li><li>
Oversee scheduling and confirming patient appointments</li><li>
Verify insurance payment, collection, balance nightly deposits and credit card processing</li><li>
Additional tasks assigned by the Manager</li></ul>
Preferred Qualifications<ul><li>
High school diploma or equivalent; college degree preferred</li><li>
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds</li><li>
Demonstrate analytical thinking; place a premium on leveraging data</li><li>
Organized and detail oriented</li></ul>
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.<ul><li>May vary by independently owned and operated Aspen Dental locations.</li></ul>
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.</div>

<div>At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients&rsquo; lives. 
Job Type: Full-time
Salary: $19 - $21 /hour
At Aspen Dental, we put You First. We offer:<ul><li>
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*</li><li>
Career development and growth opportunities to support you at every stage of your career</li><li>
A fun and supportive culture that encourages collaboration and innovation</li><li>
Free continuous learning through TAG U</li></ul>
How You&rsquo;ll Make a Difference 
As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you&rsquo;ll participate in an eight-week training program to succeed in your role.<ul><li>
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards</li><li>
Work collaboratively with other members of the dental team to provide exceptional patient care</li><li>
Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care</li><li>
Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team</li><li>
Review data day to day to evaluate the impact on the practice</li><li>
Oversee scheduling and confirming patient appointments</li><li>
Verify insurance payment, collection, balance nightly deposits and credit card processing</li><li>
Additional tasks assigned by the Manager</li></ul>
Preferred Qualifications<ul><li>
High school diploma or equivalent; college degree preferred</li><li>
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds</li><li>
Demonstrate analytical thinking; place a premium on leveraging data</li><li>
Organized and detail oriented</li></ul>
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.<ul><li>May vary by independently owned and operated Aspen Dental locations.</li></ul>
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.</div>

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