dental scheduling coordinator

Alta Vista Dental

Job Overview We are seeking a proactive and detail-oriented Scheduling Coordinator to join our dynamic dental office team. In this vital role, you will serve as the central point of contact for patient scheduling, appointment management, and administrative support. Your energetic approach will ensure smooth daily operations, enhance patient experience, and optimize clinic efficiency. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a passion for delivering exceptional patient service. This paid position offers an exciting opportunity to grow within a fast-paced healthcare environment dedicated to quality care and professional excellence.Responsibilities<ul><li>Manage all aspects of patient appointment scheduling using various EMR (Electronic Medical Records) systems such as Dentrix to ensure timely and accurate bookings.</li><li>Verify insurance coverage and perform insurance eligibility checks to facilitate smooth patient intake processes.</li><li>Coordinate with dental providers and staff to optimize daily clinic schedules, minimize cancellations, and maximize patient flow.</li><li>Handle incoming calls with professional phone etiquette, address patient inquiries, reschedule appointments, and provide appointment reminders.</li><li>Maintain comprehensive medical records by reviewing documentation for accuracy and completeness in compliance with HIPAA regulations.</li><li>Assist with insurance verification, billing support, and collection of copayments or outstanding balances related to dental procedures.</li><li>Support front desk operations by managing multi-line phone systems, filing patient records, and performing data entry tasks such as 10 key typing and documentation review.</li></ul>Skills<ul><li>Extensive experience with EMR systems such as Epic, Meditech, Dentrix, Eaglesoft, or Athenahealth is highly preferred.</li><li>Strong knowledge of dental terminology, medical coding (ICD-10/ICD-9/CPT), and health information management practices.</li><li>Proficiency in Microsoft Office Suite including Word and Excel for documentation and scheduling purposes.</li><li>Excellent communication skills with the ability to provide exceptional patient service in a bilingual environment if applicable.</li><li>Demonstrated clerical experience in a medical or dental office setting with familiarity in front desk operations and office management.</li><li>Knowledge of insurance verification processes, medical billing procedures, and HIPAA compliance standards.</li><li>Ability to navigate multiple computer systems efficiently while maintaining attention to detail in a fast-paced environment.</li><li>Prior clinic or dental office experience is preferred; familiarity with dental software such as Dentrix or Eaglesoft is a plus. Join us in creating a welcoming environment where patients feel cared for from the moment they walk through our doors! This role offers an engaging work atmosphere that values your organizational talents and commitment to excellent healthcare support.</li></ul>Pay: $20.00 - $24.00 per hourBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Paid time off</li></ul>Experience:<ul><li>front office coordinator: 1 year (Preferred)</li></ul>Shift availability:<ul><li>Day Shift (Preferred)</li></ul>Work Location: In person

Scheduling Coordinator (Dental Office)

Dental Front Desk Coordinator

Luck Dental Center

Dental Scheduling CoordinatorDo you thrive in a positive, supportive work environment? We&rsquo;re looking for a Scheduling Coordinator to join our dedicated dental team!We're a modern, family-friendly dental practice located in the heart of Olympia, known for our commitment to patient care and a nurturing work environment. We believe that happy staff leads to happy patients, and we go the extra mile to ensure our team feels valued and supported.What You'll Do:<ul><li>Welcome and greet patients with a warm, friendly smile.</li><li>Answer phones, schedule appointments, and manage the office calendar efficiently.</li><li>Handle patient check-in and check-out, ensuring a smooth and pleasant experience.</li><li>Verify insurance, collect payments, and manage patient accounts.</li><li>Maintain a clean, organized, and welcoming front office area.</li></ul>What We're Looking For:<ul><li>Previous experience scheduling in a dental office.</li><li>Strong communication and interpersonal skills.</li><li>A detail-oriented, organized, and reliable professional.</li><li>A team player who is eager to learn and grow with us.</li></ul>The Details:<ul><li>Job Type: 3-4 days a week</li><li>Hours: 7:45 AM - 4:15 PM</li><li>Pay: Competitive, based on experience</li></ul>Perks You&rsquo;ll Love:<ul><li>No weekends! Enjoy your time off without worrying about work.</li><li>A flexible schedule that helps you balance life and work.</li><li>A secure 401(k) with employer match to help you plan for the future.</li></ul>If you're ready to join a team that values your contributions and helps you succeed, we'd love to hear from you! Please submit your resume and a brief cover letter telling us why you&rsquo;d be a great fit for our practice. We can't wait to meet you!Job Type: Part-timePay: $22.00 - $27.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Retirement plan</li></ul>Work Location: In person

Scheduling Coordinator

Kanoknuch Shiflett, D.D.S. Inc.

Job Title: Dental Front Office Scheduling CoordinatorLocation: West Covina, Ca.Employment Type: Full-TimeAbout Us:Kanoknuch Shiflett Dental Corp,. a pediatric patient-centered practice dedicated to providing top-quality dental care in a friendly and professional environment. We are looking for a detail-oriented and personable Front Office Scheduling Coordinator to join our team and be the first point of contact for our valued patients.Responsibilities:Greet and assist patients with a warm and welcoming demeanorManage appointment scheduling to ensure efficiency and patient satisfactionVerify insurance and process patient paymentsHandle phone calls, emails, and patient inquiriesMaintain accurate patient records and coordinate follow-up appointmentsCollaborate with the dental team to ensure a smooth daily workflowQualifications:Previous experience in a dental or medical office preferredStrong customer service and communication skillsProficiency in dental scheduling software (such as Dentrix, Eaglesoft, or Open Dental) is a plusAbility to multitask and stay organized in a fast-paced environmentPositive attitude and team-oriented mindsetBenefits:Competitive pay based on experiencePaid time off and holidays.If you are a motivated and friendly professional looking to join a supportive team, we would love to hear from you! Apply today by sending your resume to info@pediatricdentistdds.com or calling (626) 480-1543.Job Type: Full-timePay: $20.00 - $28.00 per hourBenefits:<ul><li>401(k)</li><li>Paid time off</li></ul>Application Question(s):<ul><li>Are you comfortable using computer? </li></ul>Ability to Commute:<ul><li>West Covina, CA 91790 (Preferred)</li></ul>Work Location: In person

Dental Front Office Scheduling Coordinator (Experience Required - Bilingual Preferred)

Orlando Health

<div>Position Summary:
<div>
Orlando Health Jewett Orthopedic Institute</div><div>
West Region</div><div></div><div> 
Job Title: Scheduling Coordinator - Floater</div><div>
Full Time: Monday-Friday, 8:00 AM - 5:00 PM.</div><div>
Department: Orthopedics</div><div>
Location: This position will travel to multiple location - Brandon, Tampa, Wesley Chapel, &amp; Zephyhills.</div> 
Job Summary:The Scheduling Coordinator will communicate regularly with physicians, which may include, patients, ancillary and surgical areas to involve scheduling, rescheduling, and cancellation of single/multiple tests and procedures.<div> 
Why is Orlando Health your best place to work?</div><div>
✅ Education &amp; Career Growth &ndash; Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs. 
✅ Health &amp; Wellness &ndash; Comprehensive medical, dental, vision, free virtual visits, and well-being programs. 
✅ Financial &amp; Retirement &ndash; Up to 5% employer match on retirement contributions. 
✅ Work-Life Balance &ndash; Four weeks of paid parental leave, PTO, and flexible leave options. 
✅ Family &amp; Pet Support &ndash; Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.</div> 

Responsibilities:

Essential Functions<ul><li>
Provide accurate information of department/procedure specific scheduling criteria to expedite patient preparation, arrival location and time.</li><li>
Be proactive with all customers by actively listening, showing a caring attitude and offering alternatives when necessary.</li><li>
Demonstrate superb telephone etiquette, team player attitude and professional communication skills at all times.</li><li>
Understands the importance Orlando Health places on providing exemplary customer service with a Patient First Philosophy</li><li>
Exhibits working knowledge in the use of all registration, scheduling systems, and Web based resources.</li><li>
Knowledge of computer applications, multi-line telephone system, printers, copy fax machines, which may include required data entry.</li><li>
Maintains basic understanding of the medical needs during the screening process for scheduling an appointment.</li><li>
Consistently reviews the schedules daily and communicates all changes to appropriate staff.</li><li>
Consistently meets departmental goals for productivity, quality and customer service standards set by Orlando Health.</li><li>
Maintains a working knowledge of ICD-9 (ICD-10) and CPT codes, as deemed necessary.</li><li>
Identifies customer service issues and resolves or initiates necessary follow-up.</li><li>
Adheres to all portions of the Orlando Health Professional Appearance Policy at all times.</li><li>
Maintains regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.</li><li>
Maintains compliance with all Orlando Health policies and procedures.</li></ul> 
Other Related Functions<ul><li>
Maintains regular communication with the practices regarding scheduling matters, as deemed necessary.</li><li>
Attends departmental meetings/in-services and participates in process improvement initiatives.</li><li>
Assume the responsibility for professional growth and development.</li></ul>
Qualifications:

Education/Training<ul><li>
High school graduate or equivalent.</li><li>
Must complete Orlando Health medical terminology course within 90 days of hire.</li></ul> 
Licensure/Certification<ul><li>
None.</li></ul> 
Experience<ul><li>
One (1) year of retail, customer service or health care.</li><li>
Computer experience required.</li></ul></div>

Scheduling Coord - Ortho

Clover Hills Dentistry

Job description:Do you have a solid understanding of dental insurance and insurance verification? Are you great at scheduling patients and have an excellent treatment presentation skills? Come and become a member of our amazing team!Description of responsibilities:<ul><li>Treatment Presentation: Explaining proposed dental procedures in simple, non-clinical language to help patients understand their oral health needs and expected outcomes.</li><li>Financial Counseling: Discussing treatment costs, calculating co-payments, and presenting personalized payment plans or third-party financing options.</li><li>Insurance Coordination: Verifying insurance eligibility, explaining benefits, and managing pre-authorizations and claims to minimize patient out-of-pocket uncertainty.</li><li>Scheduling &amp; Follow-Up: Coordinating appointments to maximize clinical productivity, managing cancellations, and following up with patients who have unscheduled or incomplete treatment.</li><li>Patient Advocacy: Building rapport and trust by addressing patient fears, concerns, or objections with empathy and transparency.</li></ul>Required experience:Dental Front Desk: 2 years (Required)Dental scheduling: 2 years (Required)Insurance Verification 2 years (Required)Dental Front Desk: 2 years (Required)Treatment Coordinator: 1 year (Required)Open Dental Software: 1 year (Required)Required skills:&middot; RDA license is a plus&middot; Excellent verbal and written communication skills&middot; Bilingual English and Spanish&middot; Computer skills&middot; Excellent sales skills and must be comfortable collecting money&middot; Detailed oriented with strong working ethicsApplicant must be willing to undergo a pre-hire background check<ul><li>Location: Sharyland in Mission, Texas</li></ul>Job Type: Full-timeBenefits:<ul><li>401(k)</li><li>Employee discount</li><li>Paid time off</li><li>Professional development assistance</li></ul>Work Location: In personBenefits:<ul><li>Employee discount</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li></ul>Work Location: In person

Dental Treatment Coordinator

Affordable Dentures & Implants

We are looking for a Patient Care Coordinator to join our team!
 Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year.
 
JOB PURPOSE: 
The Patient Care Coordinator creates a welcoming and professional first impression for patients by managing check-in, scheduling, and insurance verification with empathy and accuracy. This role ensures smooth daily operations through organized record-keeping, timely communication, and precise financial processes, supporting both patient care and office efficiency.
 
ESSENTIAL FUNCTIONS: 
<ul>
<li>Greet patients professionally and manage check-in and check-out processes.</li>
<li>Schedule, confirm, and reschedule appointments via phone and in-office.</li>
<li>Verify insurance coverage, enter accurate patient information, and escalate complex issues when needed.</li>
<li>Prepare and enter treatment plans and provide basic patient education on next steps.</li>
<li>Collect payments at time of service and ensure accurate end-of-day reconciliation.</li>
<li>Explain financing options and refunds.</li>
<li>Maintain accounts receivable (A/R) collections and follow-through.</li>
<li>Answer phones, direct calls, and manage voicemail in a timely manner.</li>
<li>Maintain accuracy of patient records and consent forms.</li>
<li>Escalate technical or compliance issues as necessary.</li>
</ul>
GENERAL KNOWLEDGE, SKILLS & ABILITIES: 
<ul>
<li>Excellent communication and interpersonal skills.</li>
<li>Basic knowledge of scheduling and insurance verification.</li>
<li>Ability to multitask in busy office environments.</li>
<li>Strong attention to detail, accuracy, and organization.</li>
<li>Professional, empathetic demeanor with patients.</li>
<li>Willingness to learn new systems and processes.</li>
<li>Demonstrated ability to maintain patient satisfaction while resolving escalations.</li>
</ul>
EDUCATIONAL REQUIREMENTS: 
<ul>
<li>High school diploma or equivalent required.</li>
<li>Customer service or healthcare front office experience preferred.</li>
<li>Training in insurance verification or dental and/or healthcare software a plus.</li>
<li>Bilingual preferred but not required.</li>
</ul>
Benefits
 We care about our employees and understand the hard work that goes into providing the best-in-class patient care. You will be provided the training needed to provide you with the support you need to do your job well. Additional benefits include, group medical and dental insurance, vision insurance, life insurance, flexible spending (health and dependent care), 401(k), 9 paid holidays off, 10 days of vacation, and 5 additional PTO days. We also offer ancillary benefits to include hospital indemnity, accident, and critical illness insurance options.
 
About Affordable Care
 Founded in 1975, today Affordable Care, LLC is America’s largest dental support organization (DSO) focused on tooth replacement services, serving more than 400 dental practices across the United States. Supported practices primarily concentrate on extractions, dentures, implants, and fixed arches, with some practices housing an on-site laboratory to enable same-day dental services. Affordable Care is the DSO for several top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers. From the Affordable Care Support Center, located in North Carolina’s Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients (visit affordablecare.com).

Dental Patient Care Coordinator

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