department operations manager

Retailworld Resourcing PTY Ltd.

Department Manager - Robina Gold Coast_Australia Australian Owned - Robina - Supportive Business - Progression Opportunities - Friendly Team - Community Driven - Up to $75,000 + Super About the Brand: Our client is a thriving independent supermarket committed to providing quality products and exceptional customer service to our community. With a focus on freshness, variety, and affordability, our client aims to exceed our customers' expectations every day. Job Overview: We are seeking an experienced and dedicated Grocery Manager to oversee all aspects of our client's grocery department. The Grocery Manager will be responsible for maintaining inventory levels, ensuring product quality and freshness, managing department staff, and maximizing sales and profitability. Responsibilities: <ul> <li>Manage grocery department operations including ordering, stocking, and merchandising.</li> <li>Monitor inventory levels and implement control procedures.</li> <li>Maintain product quality and freshness standards.</li> <li>Train, supervise, and schedule department staff.</li> <li>Implement sales strategies to meet goals.</li> <li>Ensure compliance with regulations and policies.</li> <li>Address customer inquiries and requests professionally.</li> </ul> Qualifications: <ul> <li>Previous experience in a supermarket or grocery retail environment is essential.</li> <li>Strong knowledge of grocery products, brands, and industry trends.</li> <li>Proven leadership abilities with excellent communication, interpersonal, and organizational skills.</li> <li>Ability to effectively manage time, prioritize tasks, and work in a fast-paced environment.</li> </ul> Benefits: <ul> <li>Up to $75,000 + Superannuation.</li> <li>Opportunities for growth.</li> <li>Supportive work environment.</li> <li>Join an experienced, friendly and collaborative team.</li> </ul> Take the first steps in your next career move, and hit Apply Now or contact Jamie Williams on . JOB REFERENCE

Department Manager - Robina

Advance Auto Parts

<div><h2 class="jobSectionHeader">Job Description</h2>
The DC Operations Manager is responsible for ensuring a continuous stream of talent to sustain organizational growth and improve operations by attracting, retaining, and developing team members and meet their needs for career growth. The Operations Manager operates under limited management supervision.
DC Operations Manager Job Duties include, but are not limited to:
<ul><li>Regularly meet with the General Manager to discuss and review work methods, procedures, and controls, and staffing to achieve accurate and timely movement of product, recommend alternative solutions as necessary; actively participate in conference calls as needed and maintain strong presence in work location to assist and resolve issues as required</li><li>
Direct responsibility for a DC Department (Inbound and/or Outbound) with 150+ Team Member, including budgeting, P&amp;L, and staffing</li><li>
Partner with the GM and/or AGM to drive continuous improvement and maximize efficiency gains to reduce overall costs; maintain a strong working relationship with management team and other related corporate partners; and regularly communicate with the facility management on issues that arise and be able to react as required</li><li>
Coach, train, and develop management team providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance based feedback.</li><li>
Conduct start-up meetings with Department Managers to discuss daily results, directives/workloads, staffing needs, schedules, safety/housekeeping issues, and work assignments</li><li>
Consistently monitor all safety procedures and ensure that all corresponding personal protection equipment (PPE) is utilized</li></ul>
Required Experience:<ul><li>
5 to 10 years prior leadership experience in a warehouse related field.</li><li>
Previous work experience in a warehouse or distribution center including material handling, inventory tracking, and providing work direction to other teammates.</li></ul>
Education:<ul><li>
Associate Degree, or equivalent experience.</li><li>
Bi-Lingual skills preferred, but not required.</li></ul>
Position is eligible for bonus based on individual and group performance.
California Residents click below for Privacy Notice:<div><div><div><div><div><div><h1 class="jobSectionHeader">
https://jobs.advanceautoparts.com/us/en/disclosures</h1></div></div></div></div></div></div></div>

DC Operations Manager

Al-Futtaim

<div>Job Requisition ID: 173449
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. 


Overview of the role: 


Lingerie Department Manager/ Duty Manager are responsible for managing a department/s and the team. Ensures merchandising, stock availability, profit protection, sales, BTF and general day-to-day management of department. Ensure excellent customer service in the Department and within the store. Training and Development of the staff, is a role model for sales assistants, senior sales assistants and develop contact with customers. 


What you will do:-

Description of Accountability: 


Customer Service
<ul>
<li>Daily coaching of colleagues to maximise impact at department level and developing all employees to deliver world class service.</li>
<li>Responsible for protecting the Customer Journey whilst duty managing, prioritising and co-ordinating the store objectives to maximise the customer experience</li>
<li>Replying to all customer feedback and following up actions within the department on a daily basis</li>
<li>Delivers friendly, knowledgeable and efficient service within the department including sight lines, sizing and one to one customer interaction</li>
<li>Delivers friendly, knowledgeable and efficient service within the department.</li></ul> 


Store Operations 

<ul>
<li>Ensure store opening and closing procedures are adhered to.</li>
<li>Ensure Store cover is planned and implemented properly.</li>
<li>Implement company visual guidelines, layouts and timescales within your department and ensuring clear sight lines and clear navigation throughout the department</li>
<li>Conduct daily floor walks generating positive sale driving actions and coach colleagues around conversion, basket drivers and profit optimisation</li>
<li>Cash line procedures are adhered to and controls are implemented (employee purchases, returns, damages, etc).</li>
<li>Safety procedures need to be implemented in line with company policy.</li>
Adherers to Standard Operating Procedures (SOP) manual on day to day basis 
<li>
</li></ul>People Management 

<ul>
<li>Newcomers and staff are properly inducted and trained.</li>
<li>Manage department colleague's Performance Development Reviews (PDRs)and handle all relevant HR issues on a timely manner in accordance with company policies and procedures</li>
<li>Effectively manages conflicts &amp; motivating colleagues to perform to their best of the abilities</li></ul> 


Required Skills to be successful:-
<ul>
<li>Knowledge of customer service principles and processes</li>
<li>Knowledge of sales principles</li>
<li>The ability to lead and motivate a team</li>
<li>Excellent communication and 'people' skills</li>
<li>A strong commitment to customer service</li>
<li>The ability to work under pressure and handle challenging situations</li>
<li>Confidence, drive and enthusiasm</li>
<li>Decision-making ability and a sense of responsibility</li>
<li>The ability to understand and analyse sales figures</li>
<li>Good MS excel and word skills</li>
<li>Some heavy lifiting</li></ul> 


What equips you for the role:
<ul>
<li>Bachelor Degree</li>
<li>5-7 years&rsquo; experience in in similar role with Retail sales background.</li>
<li>Retail Background</li>
<li>Acumen and the ability to communicate with individuals at all levels</li>
<li>Taking Initiative</li>
<li>Drive for Results</li>
<li>Good communication skills (verbal and written)</li>
<li>Strong/excellent attention to detail</li></ul> 
We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. 

Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence. 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</div>

Duty Manager/ Department Manager

<div>
 
 Job Description
 
 
 
 DEPARTMENT MANAGER
 
 
 WHAT YOU&rsquo;LL DO As a Department Manager, you&rsquo;ll be the leader supporting and encouraging your whole team. By fostering an inclusive culture that promotes collaboration and an entrepreneurial spirit, you&rsquo;ll create an environment where everyone can thrive. Acting in line with our values, you&rsquo;ll contribute to both your own success and the success of the company.
 
 
 You will:
 
 
 &rarr; Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products.
 
 
 &rarr; Take responsibility for your store and department&rsquo;s strengths, analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.
 
 
 &rarr; Manage team planning, scheduling, and ensure seamless opening and closing routines.
 
 
 &rarr; Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
 
 
 &rarr; Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.
 
 
 &rarr; Represent yourself and the brand positively during all customer interactions.
 
 
 
 Who You&rsquo;ll Work With
 
 
 
 Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role&mdash;from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores&mdash;contributes to creating an inspiring and welcoming environment. You&rsquo;ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.
 
 
 
 Who You Are
 
 
 
 We are looking for people with&hellip;
 
 
 &rarr; Experience in retail management and operations.
 
 
 &rarr; Strong leadership skills, with a passion for coaching and developing teams while exemplifying company values and culture.
 
 
 &rarr; Expertise in sales planning, analysis, and follow-up, using customer-centric tools and reporting.
 
 
 And people who are&hellip;
 
 
 &rarr; Strong and confident leaders who inspire, coach, and develop their teams with integrity.
 
 
 &rarr; Thriving in collaborative, dynamic environments, with a solution-focused mindset.
 
 
 &rarr; Motivated to create great customers experiences while promoting and selling our products.
 
 
 &rarr; A keen interest in fashion trends, commerciality, and competitor insights to drive sales.
 
 
 &rarr; Effective communicators, creative, and curious.
 
 
 &rarr; Flexible, analytical, and achievement-oriented, with the ability to manage statistics and work with numbers.
 
 
 
 Who We Are
 
 
 
 H&amp;M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
 
 
 We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
 
 
 WHY YOU&rsquo;LL LOVE WORKING HERE At H&amp;M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
 
 
 <ul>
 <li>
 We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.
 </li>
 <li>
 We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years.
 </li>
 <li>
 We are an inclusive company where you&rsquo;re encouraged to be yourself at work
 </li>
 <li>
 You will have access to a large global talent community, where career growth and aspirations have no limits.
 </li>
 <li>
 We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness for self and family.
 </li>
 <li>
 You&rsquo;ll be able to express your personal style with our employee discount at H&amp;M group.
 </li>
 <li>
 We offer 5 days of working in a week to have great work life balance.
 
 
 
 </li>
 </ul>
 JOIN US
 
 
 Our uniqueness comes from a combination of many things &ndash; our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it&rsquo;s our people who make us who we are.
 
 
 Take the next step in your career together with us. The journey starts here.
 
 
 <ul>
 <li>
 We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 This position will be for Pune and Mumbai both.
</div>

Department Manager

Prada Group

<div>
 Job description:
 
 
 
 Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church&rsquo;s and Car Shoe brands, and has employees of over 100 nationalities.
 
 
 
 JOB PURPOSE
 
 
 
 
 &nbsp;
 
 
 
 To be a Company Brand Ambassador and to be responsible to achieve all the qualitative and quantitative objectives of the product category department assigned. To manage and to motivate the department team in achieving the sales target, ensuring extraordinary Client service experience, being present on the sales floor, managing the activities of the department.
 
 
 &nbsp;
 
 
 
 RESPONSIBILITIES
 
 
 
 
 BUSINESS
 
 
 <ul>
 <li>
 Ensure an exceptional welcome and customer service, fostering cross selling among the product categories.
 </li>
 <li>
 Analyze the department performance and define the act&inodot;ons required for ach&inodot;eving the bus&inodot;ness object&inodot;ves.
 </li>
 <li>
 Give commercial suggestions to SM.
 </li>
 <li>
 Drive the team to exceed their KPIs.
 </li>
 <li>
 Be constantly up-to-date on market trend and share &inodot;ns&inodot;ghts w&inodot;th relevant funct&inodot;ons.
 </li>
 <li>
 Foster the ecommerce channel development.
 </li>
 </ul>
 
 
 CUSTOMER
 
 
 <ul>
 <li>
 Ensure high levels of customer satisfaction through excellent service.
 </li>
 <li>
 Strengthen customer loyalty by engag&inodot;ng and supporting the sales team &inodot;n clientel&inodot;ng act&inodot;v&inodot;ties and gains new local customers to grow department sales.
 </li>
 </ul>
 
 
 TEAM&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 <ul>
 <li>
 Train and inspire the sales staff of her/his department in product knowledge, sales techniques, customer services and company procedures.
 </li>
 <li>
 Identify h&inodot;gh potent&inodot;al collaborators for internal development opportunities.
 </li>
 <li>
 Ensure effective communication and encourage information sharing and development of ad hoc morning briefing.
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 RETAIL
 
 
 <ul>
 <li>
 Guarantee an in-depth product knowledge w&inodot;th&inodot;n the department, working w&inodot;th the relevant functions to support product/ collection training needs.
 </li>
 <li>
 Prov&inodot;de feedback and focused suggestions on department needs to the Store Manager.
 </li>
 <li>
 Guarantee the v&inodot;sual presentat&inodot;on of his/her department.
 </li>
 <li>
 Ensure effect&inodot;ve and eff&inodot;c&inodot;ent back-of-house organization for the department and is responsible for the protect&inodot;on of the company&rsquo;s assets as well as the staff grooming standards to be ensured.
 </li>
 </ul>
 
 &nbsp;
 
 
 
 KNOWLEDGE AND SKILLS
 
 
 
 Passion and knowledge of the managed product category
 
 
 Business driven
 
 
 Team player with the ability to lead and influence peers
 
 
 Strong customer service approach
 
 
 Natural ability to serve our client
 
 
 Confident, enthusiastic and positive
 
 
 Problem solving
 
 
 Organized and detail oriented
 
 
 Market and product knowledge/passion
 
 
 Business/Retail Management degree or equivalent is a plus
 
 
 Interest in luxury/fashion, art and design
 
 
 Fluent spoken English expected.&nbsp;Other languages are desirable
 
 
 &nbsp;
 
 
 Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
 
 Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
 
</div>

Loewe

<div><div><div><div><h3 class="jobSectionHeader">Position
</h3>Created in Spain in 1846, LOEWE approaches 180 years as one of the world&rsquo;s major luxury houses. Now under the Creative Direction of Jack McCollough and Lazaro Hernandez, the brand presents itself to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.
LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand&rsquo;s belief in the importance of craft in today&rsquo;s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft and culture around the world.
At LOEWE, we value the uniqueness of our clients and our teams, whoever and wherever they are. We are committed to a culture that welcomes all genders, ethnicities, socioeconomic backgrounds, and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included and empowered to contribute their best.
LOEWE is currently seeking a Department Manager- Operations for its Saks NYC location!
The Department Manager &ndash; Operations has the responsibility to support day to day operations and efficiencies in the Saks NYC store, improving processes to support store teams. This role is instrumental in the implementation of brand guidelines and providing ideas and solutions which can create new value to the improvement of retail operations and customer service.
The role requires excellent communication and organizational skills, the ability to lead and complete projects end to end and cascade to the teams. This person will report into the Store Director.
<h2 class="jobSectionHeader">Responsibilities &amp; Tasks:
</h2><ul><li>Identify key improvements and operational efficiencies to aid the store in protecting product assets against theft and damage and providing transparent reporting to Store Director and Retail Excellence Operations Manager
</li><li>Support the Store Director in driving standard methodology and optimum processes
</li><li>Identify gaps in the team's knowledge of store operations and work to develop them
</li><li>Conduct training for all new hires and follow-up trainings on store operating system Cegid
</li><li>Support team with stock loss targets by implementing new policies and procedures in store and act as the first point of contact regarding all stock management/replenishment and related processes
</li><li>Drive standard processes concerning optimization of stockrooms and operational excellence
</li><li>Act as project lead for operational projects, providing support to the store and HQ during their launch
</li><li>Support team in developing their understanding of key operational processes relating to product flow management and daily store operations
</li></ul></div><div><h3 class="jobSectionHeader">Job responsibilities
</h3><ul><li>Support and collaborate with teams to deliver stock optimization analysis, reporting and forward planning
</li><li>Support the CRM team and Store Director cascade actions and ensure the client data is collected and qualitative, providing solutions and mentorship where we fall short
</li><li>Develop a forecasting tool to assist in their accurate business planning for sales, stock and headcount/payroll projections
</li><li>Own relationships with vendors/suppliers and find opportunities to reduce costs and improve services
</li><li>Work alongside teams to drive efficiencies through identifying commercial solutions to organize stock; considering improving fetch times, logical stock room flows and the accurate storage of stock
</li><li>Implement the process and compliance of the recording of gifts received and given to/from clients
</li><li>Lead Health and Safety compliance in all stores in line with Company policies and procedure and Spain legislation
</li><li>Review product lines weekly and enhance the replenishment potential to drive sales and challenge Merchandising team to improve potential in the market.
</li><li>Examine all aspects of P&amp;L to reduce cost and increase store efficiency
</li><li>Work closely with Inventory Control &amp; Retail Excellence Operations Manager to keep up to date the negatives on hand reporting as well as weekly cycle counts and yearly inventory
</li><li>Responsible for the facilities in the store
</li></ul><h2 class="jobSectionHeader">Qualifications &amp; Skills:
</h2><ul><li>Minimum of 5 years' Retail experience, minimum of 3 years' managerial experience
</li><li>Software: Excellent working knowledge of Microsoft Office and Lotus Notes
</li><li>Great teammate, but able to work on own with high levels of motivation
</li><li>Knowledge of USA Retail Laws, security and Health and Safety Legislation
</li><li>Ability to lead and develop a team effectively and successfully
</li><li>Strong and demonstrable commercial competence
</li><li>A passion for customer service and sales floor focused
</li><li>Excellent at working and delivering under pressure with time restraints
</li><li>Able to communicate effectively with all internal and external customers and at all levels of the organization
</li></ul>Employee benefits: At our Maison, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform key job functions.
The compensation for this position ranges from $80,000-$100,000 annually . The rate of pay offered will be dependent upon candidate&rsquo;s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.
</div></div></div><div><div><div><div><div><h2 class="jobSectionHeader">LOEWE
 
MAISON
 
</h2><div>Steeped in art and historical references, rooted in craft and tradition, Loewe has been reinventing leather craftmanship for almost 200 years. From its birth in Madrid in 1846 to its latest collection dedicated to the elegance of Chinese monochrome ceramics, the Maison&rsquo;s journey has been defined by its core values: energy, creativity, and a thoroughly modern approach blended with traditional techniques.
 
Craft at Loewe is unconditionally bound up with art, an endless source of inspiration: from the British Arts &amp; Craft masters to the whimsical world of Studio Ghibli, art is at the heart of every collection &ndash; and the House is committed to supporting the artists and creators informing its work.
 
Today, Loewe&rsquo;s master artisans combine their craft knowledge, accumulated over generations, with new technologies to produce iconic objects presenting both instant appeal and enduring style: true incarnations of Loewe&rsquo;s ideals and vision.
 
Radical and ever-evolving: here&rsquo;s to another 200 years of Loewe history
 
Since 2013, Jonathan Anderson, Loewe&rsquo;s Creative Director, has been carrying this vision ever further. One of the leading designers of his generation, Anderson has spearheaded a major rejuvenation of the House.
 
Through a redesign of the brand identity, a modern articulation of its commitment to craft (with the launch of the Loewe Foundation Craft Prize, for instance), and a series of critically acclaimed and genre-defining Women&rsquo;s and Men&rsquo;s collections, Loewe has been further elevated as an influential and global cultural force.
 
At the intersection of fashion, craft and culture, Loewe&rsquo;s ambition is to be radical and ever-evolving. Craft and luxury are inextricably linked, and at Loewe, the one makes the other feel more accessible and tangible. By showing how the collections are made and honouring the complex artisanal processes behind them, it becomes possible to see their value and their merit. And by adding a cultural dimension &ndash; involving fine arts, film, dance, etc. &ndash;, Loewe has become a vibrant force for creativity and innovation, ensuring the brand&rsquo;s durability for another 200 years&hellip; and more.</div></div></div></div></div></div></div>

Department Manager, Operations - Saks NYC

CoreSite

<div>About Coresite
At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape.
Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we&rsquo;re not just building state-of-the-art infrastructure&mdash;we&rsquo;re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences.
At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success.
Manager - Data Center Operations Role:
We are currently hiring for the Swing Shift 3:00pm - 11:30pm, Monday - Friday
The Manager - Data Center Operations must possess an expert level of knowledge and will be responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, fire life safety systems, and communications infrastructure.
Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.
Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load.
Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices.
Communications Infrastructure responsibilities will include IDF / MDF / MMR management, structured cabling and supporting infrastructure ownership, and customer space management.
The Manager - Data Center Operations is responsible for vendor management inclusive of daily work as well as service contracts. Project management experience is required as the manager will be responsible for managing all aspect of projects from conception to completion. The employee will also be accountable for commissioning activities within the data center. The position requires expert ability in MOP writing.
This position will also be directly responsible operational efficiency and energy management within the data center. The manager will be expected to develop and implement operational strategies aimed at improving data center efficiencies without increasing uptime risk to the customer. A Data Center Manager is also responsible for ensuring the facility adheres to all compliance and audit requirements as well as company and industry standards.
The Manager - Data Center Operations will be a training instructor and assist the Data Center Senior Manager in ensuring all technicians are qualified within the data center. The Data Center Manager will ensure technicians are aware of all code and standards revisions.
The Manager - Data Center Operations will assist the Data Center Senior Manager and Market director in developing financial OPEX and CAPEX budgets and forecasts. The manager will model proposed project ROI. Responsibility for procurement fulfillment including developing scopes, obtaining proposals, creating purchasing requisitions and ensuring invoices are paid rests with the technician.
The Manager - Data Center Operations is a people manager who will serve the role of shift manager. The individual must possess strong management and interpersonal skills. The Manager - Data Center Operations is responsible for evaluations and coaching of his or her direct reports. The manager is to work closely with the Senior Manager - Data Center Operations to ensure all staff is trained and qualified. Regular team and individual meetings are required.
Duties:<ul>
<li>
Data center subject matter expert for electrical, mechanical, and fire life safety systems.</li>
<li>Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include: Electrical, Mechanical, Building Monitoring, and Control.
</li><li>Tracking and trending site efficiencies and energy consumption.
</li><li>Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction. Ideal candidate will have a demonstrated technical ability and innovative thinking cross functionally, including integrated systems and IT</li>
<li>People manager responsible for assigning shifts, works, approving time off, etc.
</li><li>Training and mentoring of junior staff.</li>
<li>Work with technicians and vendors to ensure preventive and predicative maintenance schedules are met and maintenance is completed on time.</li>
<li>Work with, and provides guidance, to the site Data Center Operations Manager to determine maintenance requirements for mechanical and electrical systems.</li>
<li>Manage vendor relationships and service contracts.</li>
<li>Manage vendor procurement and billing process.</li>
<li>Site budgeting and forecasting both CapEx and OpEx.
</li><li>Create highly detailed technical procedures for maintenance events, emergency situations, standard site evolutions, etc.
</li><li>Expert technical review of procedures
</li><li>Expert technical review of company standards and policies</li>
<li>Manage site audits both internal and external</li>
<li>Adherence to compliance standards</li>
<li>Manage systems to avoid unplanned, customer-impacting outages
</li><li>Manage the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiency</li>
<li>Provide applied mechanical and integrated control expertise for the entire data center</li>
<li>Navigate and utilize a CMMS system.</li>
<li>Ensures that processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to the OSS accordingly.</li>
<li>Provide day-to-day exceptional customer service and support.</li>
<li>On-call availability may be required to respond to emergency situations at the data center
</li><li>Adhere to and promote CoreSite&rsquo;s Principles of Operational Excellence</li>
<li>Promote and demonstrate the behaviors consistent with CoreSite&rsquo;s culture and 8 Guiding Principles</li>
<li>Special projects as assigned</li>
</ul>
Requirements
Knowledge, Skills &amp; Abilities:
Interaction with Others-
This position is required to interact with Coresite personnel, vendors, partners, contractors and clients.
Work Attributes-
Knowledge<ul>
<li>
Expert understanding of the electrical and mechanical systems used in a data center environment, including, but not limited to the following: electrical distribution and layout, Transformers, PLC&rsquo;s, Generators, Switchgear, UPS systems, STS&rsquo;, ATS&rsquo; PDU&rsquo;s, Chilled Water Systems, CRAC/CRAH&rsquo;s, Pre-Action Sprinkler Systems</li>
<li>Expert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety
</li><li>Expert knowledge of fiber optics / cabling infrastructure and industry best practices.</li>
<li>Expert knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)
</li><li>Expert knowledge and experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems</li>
<li>Expert knowledge of energy efficiency best practices.
</li><li>Proficient in Electrical, Mechanical, Protection, and controls systems commissioning.</li>
</ul>
Skills<ul>
<li>
Minimum of 5-7 years of experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including:
</li><li>Chilled Water Systems</li>
<li>Large Centrifugal Chillers</li>
<li>Cooling Towers</li>
<li>Heat Exchangers</li>
<li>Water Treatment Systems</li>
<li>VFD&rsquo;s and Pumps</li>
<li>HVAC equipment</li>
<li>CRAC/CRAH&rsquo;s</li>
<li>Humidification Systems</li>
<li>BMS and PLC Controls</li>
<li>Emergency Standby Diesel Generator Systems</li>
<li>Fuel/Oil systems,
</li><li>480/277 and 208/120 electrical generation and distribution</li>
<li>Static UPS Systems</li>
<li>Double Interlock Pre-Action Systems</li>
<li>Experienced people manager</li>
<li>Proven leadership skills.</li>
<li>Experienced vendor management skills including service contract management.</li>
<li>Experienced project management skills, including budgeting, time tracking, schedule creation, scope development, contract management</li>
<li>Proven skills in facility budgeting and forecasting.</li>
<li>Excellent communication skills, both written and oral</li>
<li>Suite (Word, Excel, PowerPoint, Project)</li>
</ul>
Abilities<ul>
<li>
Ability to communicate effectively with customers and internal staff.</li>
<li>Ability to coordinate, supervise and communicate with contractors who perform maintenance or upgrade work on these systems.
</li><li>Ability to learn quickly and address issues as they arise during normal working hours or after hours.</li>
<li>Ability to operate in and promote a rigorous process-driven team environment</li>
<li>Ability to logically analyze and solve problems</li>
<li>Ability to effectively multi-task multiple projects</li>
<li>Operate Hand and Machine Tools (hammer, drill, saw, etc.)</li>
<li>Operate electrical tools such as a multi-meter or infrared camera</li>
</ul>
Education/Experience:<ul>
<li>
Bachelor&rsquo;s degree in Mechanical or Electrical Engineering or equivalent time in rate.</li>
<li>7 or more years in a mechanical/electrical position within critical facilities (preference given to a data center, hospital, or power plant experience)</li>
<li>3-5 years&rsquo; experience in administering and managing facility preventative maintenance programs and budgets.</li>
<li>3-5 years&rsquo; experience in vendor and project management</li>
<li>3-5 years&rsquo; experience in technical procedure and policy writing.</li>
<li>3-5 years&rsquo; experience in people management</li>
<li>Be able to pass an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit check.</li>
</ul>
Physical Demands and special requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul><li>Ability to stand 1/3 &ndash; 2/3 of the time</li>
<li>Ability to walk 1/3 &ndash; 2/3 of the time</li>
<li>Ability to sit 1/3 &ndash; 2/3 of the time</li>
<li>Ability to climb and balance 1/3 &ndash; 2/3 of the time</li>
<li>Ability to stoop, kneel, crouch and crawl 1/3 &ndash; 2/3 of the time</li>
<li>Ability to reach with hands &amp; arms 1/3 &ndash; 2/3 of the time</li>
<li>Ability to smell, talk &amp; hear</li>
<li>Ability to use hands to type, handle &amp; feel</li>
<li>Ability to reach with hands and arms</li>
<li>Ability to see at close and distance ranges and the ability to see color</li>
<li>Must be comfortable working in a high stress, fast paced environment with shifting priorities</li>
<li>Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support</li>
<li>Ability to lift up to 50 pounds 1/3 of the time</li>
</ul>
Compensation:
Compensation for this role includes a base salary between $100,000 and $110,000 annually. This role is also eligible for an annual bonus and equity, based upon individual and company performance.
Posting Timeline:
This position is expected to be posted through November 9, 2025.
Benefits
Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!<ul>
<li>First-day medical insurance through Cigna with generous premium cost coverage</li>
<li>Dental insurance through Delta Dental</li>
<li>Vision insurance through VSP</li>
<li>Telemedicine through MDLive for Cigna</li>
<li>Healthcare and dependent care flexible spending account (FSA) plans</li>
<li>Health saving account (HSA) plans for employees participating in the High Deductible Health Plan</li>
<li>Life, AD&amp;D, short-term disability, and long-term disability insurance fully paid by the company</li>
<li>Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance</li>
<li>First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company match</li>
<li>Discretionary annual bonus and equity incentive plan</li>
<li>Employee stock purchase plan (ESPP) with a 15% discount</li>
<li>16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidays</li>
<li>Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leave</li>
<li>Free parking or a company contribution toward a public transit pass</li>
</ul>Additional Perks<ul>
<li>Wellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the family</li>
<li>Wellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentives</li>
<li>Technology Stipend: $100 monthly stipend</li>
<li>Educational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per year</li>
<li>Giving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grants</li>
<li>Financial Management: Access to financial coaching, digital tools, and services to manage and pay student loan debt quicker</li>
<li>Pet Insurance: Keep your furry friends healthy and happy</li>
<li>Family Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacy</li>
<li>Employee Assistance Program: 24x7 service to support family, work, money, health, legal and life challenges</li>
<li>Counseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care</li>
<li>Referral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirements</li>
<li>Discounts: Discounts, cash back offers, and perks on thousands of brands</li>
<li>LinkedIn Learning Membership: Support your development when accessing LinkedIn&rsquo;s online library of courses and videos</li>
</ul>General Statements -
Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.
Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation.
Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we&rsquo;re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice.
Unauthorized reproduction or distribution of this job posting on external sites is prohibited without prior written consent from CoreSite. We are not responsible for any postings or offers not originating from our official channels or approved partners.</div>

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