department store general manager

ABYAT

<div>
 
 
 About the job
 
 
 
 Join the Team at ABYAT - Your Gateway to Retail Excellence!
 
 
 
 
 
 
 
 About u
 
 
 
 sAre you ready to be part of the largest retail store in the Middle East? ABYAT, spanning an impressive 22,000 square meters and offering over 22,000 products, is your one-stop destination for all things home improvement and more. From elegant tiles and captivating wallpapers to state-of-the-art lighting solutions and stylish kitchen fixtures, we pride ourselves on offering a diverse array of top-quality products under one roof
 
 
 .Established locally with a vision for excellence, ABYAT has been setting benchmarks since its inception in September 2005. With an unwavering focus on our customers, we've crafted an experience that revolves around their needs, from our meticulously designed store layouts to our unparalleled service offerings
 
 
 .Expanding beyond our roots in Kuwait, ABYAT is now making waves in Saudi Arabia and setting our sights on Qatar and the UAE. As we continue to grow, we're seeking passionate individuals to join our dynamic team and contribute to our journey of success
 
 
 
 
 
 
 .
 
 Positio
 
 n: Store General Manag
 
 
 
 erLocatio
 
 n: Al Madinah, Saudi Arab
 
 
 
 iaTyp
 
 e: Full-ti
 
 
 
 
 
 
 me
 
 About the Ro
 
 
 
 le:The Store General Manager will lead and oversee all store operations within a large-format retail environment, ensuring the achievement of sales targets, KPI performance, and exceptional customer experien
 
 
 ce.This role is responsible for driving store profitability through strong leadership, commercial execution, and operational excellence. The Store Manager will ensure seamless coordination across departments while maintaining high standards in merchandising, inventory management, and overall store performan
 
 
 
 
 
 
 ce.
 
 Job Descript
 
 
 <ul>
 <li>
 ion:Lead and manage daily store operations to ensure smooth execution of all retail activi
 </li>
 <li>
 tiesDrive store performance to achieve and exceed sales targets and
 </li>
 <li>
 KPIsMonitor key metrics such as traffic, conversion rate, average basket size, and sales producti
 </li>
 <li>
 vityEnsure high standards of customer service and handle escalated customer conc
 </li>
 <li>
 ernsLead, coach, and develop store teams to achieve performance tar
 </li>
 <li>
 getsEnsure compliance with Visual Merchandising standards and execute promotional campaigns effecti
 </li>
 <li>
 velyOversee inventory levels, stock replenishment, and product availabi
 </li>
 <li>
 lityCoordinate with Supply Chain, HR, Finance, Marketing, and Commercial teams for smooth operat
 </li>
 <li>
 ionsMonitor store KPIs and prepare performance reports with actionable insi
 </li>
 <li>
 ghtsManage store operating expenses and identify cost optimization opportuni
 </li>
 </ul>
 
 
 
 
 
 ties
 
 Qualificat
 
 
 <ul>
 <li>
 ions:Bachelor&rsquo;s degree in Business Administration, Retail Management, Marketing, or a related
 </li>
 <li>
 field5&ndash;8+ years of retail experience, preferably in large-format or multi-category environ
 </li>
 <li>
 mentsProven experience in store management or senior retail leadership
 </li>
 <li>
 rolesStrong track record in achieving sales targets and driving KPI perfor
 </li>
 <li>
 manceExperience in team leadership, coaching, and performance manag
 </li>
 <li>
 ementStrong commercial mindset with a focus on sales and customer exper
 </li>
 <li>
 ienceSolid understanding of retail operations, inventory management, and store proc
 </li>
 <li>
 essesStrong analytical skills with the ability to interpret sales and operational
 </li>
 <li>
 dataExperience working with cross-functional
 </li>
 </ul>
 
 
 
 teams
</div>

General Store Manager [Saudi National]

Ace Hardware

<div>About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema&rsquo;s Ace, Outer Banks Ace, Dennis Company, and Breed &amp; Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG&rsquo;s origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Summary
The General Manager is responsible for ensuring superior customer service in their store. They must develop associates at all levels, drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management and merchandising practices and all Westlake policies and procedures.
Essential Duties and Responsibilities
Customer Service
<ul><li>Provide positive representation of Westlake Ace Hardware.
</li><li>Proactively assist customers in solving problems.
</li><li>Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
</li><li>Provide a friendly, outgoing demeanor; work well with customers as well as associates.
</li><li>Ensure all calls and pages are answered promptly, courteously and effectively.
</li><li>Handle customer complaints. Work to resolve problems with the customer and have Westlake&rsquo;s best interest taken into consideration.
</li><li>Possess excellent product knowledge and knowledge of store layout and location of products.
</li></ul>Store Operations
<ul><li>Ensure a positive, professional and safe work environment for all associates.
</li><li>Supervise the &ldquo;general operations&rdquo; of the entire store.
</li><li>Responsible for ordering and maintaining desirable product inventory levels to ensure store profitability in compliance with corporate objectives.
</li><li>Ensure compliance with all practices, policies and procedures necessary to manage inventory shrink. Monitor shrink numbers and take corrective actions.
</li><li>Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment).
</li><li>Ensure receiving, checking in, stocking of merchandise for the store is being done completely.
</li><li>Responsible for maintenance of back stock levels.
</li><li>Oversee and assist with the daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
</li><li>Provide assistance in the overall general maintenance of the store.
</li><li>Ensure forklift operations and receiving is completed in a safe and efficient way.
</li><li>Ensure weekly price changes are being completed.
</li><li>Ensure monthly cycle counts and negative on hand reports are being completed.
</li><li>Ensure signage is current in the entire store.
</li><li>Provide a clean and orderly sales floor, including end caps and ad goods merchandised.
</li><li>Ensure special orders and rain-checks are being completed properly.
</li><li>Ensure ad signage and products are ready for the customers.
</li><li>Perform all other duties as assigned.
</li></ul>Store Support Operations
<ul><li>Responsible for the P &amp; L and other corresponding reports.
</li><li>Assist District Manager with the budget process for sales and expenses.
</li><li>Manage payroll and other controllable expenses.
</li><li>Responsible for the implementation of Store Support programs.
</li><li>Attend trade shows and seminars with company guidance.
</li><li>Responsible for successful Loss Prevention, Safety and Internal Audits.
</li><li>Assist with special projects within the district as set forth by the District Manager.
</li></ul>Hiring and Training of Associates
<ul><li>Conduct weekly management staff meetings.
</li><li>Ensure effective training and development of all associates.
</li><li>Recruit prospective associates for possible management positions throughout Westlake Ace Hardware.
</li><li>Manage and support the hiring, scheduling, reviewing, rewarding and coaching of all store associates including management.
</li><li>Actively recruit and promote the advancement of Westlake associates.
</li></ul>Leadership
<ul><li>Become an integral part of the community in which you live and work through civic organizations and being community minded.
</li><li>Challenge all associates to think of ways to better merchandise product, control expenses and increase sales.
</li><li>Lead by example; be approachable by all associates and customers.
</li></ul>Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
<ul><li>WINNING &ndash; In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people- our strength is being helpful.
</li><li>EXCELLENCE &ndash; Excellence honors God and inspires people. We aspire to be the best, to continuously improve and to inspire others by giving the team our very best.
</li><li>LOVE &ndash; Love the people, love the work and love the results.
</li><li>INTEGRITY &ndash; For Ace to win, we need to be able to trust each other. And trust will require us to be honest, reliable, caring, of high character and of unquestioned ethics.
</li><li>GRATITUDE &ndash; We recognize that we are blessed to be in the business of serving others.
</li><li>HUMILITY &ndash; We strive for greatness with a humble, modest and respectful attitude.
</li><li>TEAMWORK &ndash; We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing that&hellip;Together, we are Ace.
</li></ul>Minimum Skills, Requirements and Qualifications
<ul><li>High School or GED equivalent.
</li><li>Must have previous retail management experience. Hardware experience preferred.
</li><li>Standing, walking, lifting (up to 25lbs) and climbing.
</li></ul>Compensation Details
Starting at $81,000 per year.
For a full list of benefits and open positions, please visit us at: https://acehardware.wd1.myworkdayjobs.com/en-US/ARG_External
Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: 
Equal Opportunity Employer
 
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.</div>

General Manager (Store 133 Raymond, WA)

Ooredoo Group of Companies

<div>The Company 
Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team &ndash; and it's a team that you can be part of.
Ooredoo's future is bright, and you can be part of our ongoing success.
The Purpose 
Sell Ooredoo products and services to the customer, Ensure to get their satisfaction and gain their constant loyalty.
Meet the sales target of Ooredoo products and services as set by the manager
Key Accountabilties &amp; Responsiblities<ul><li> 
Contribute to the department communication plan through attendance of regular team meetings, events and preparation of requested reports.</li><li>
Share knowledge and expertise with colleagues.</li><li>
Retain good condition of supplies, fittings, stationery, marketing materials and products in the shop/store.</li><li>
Keep up with fluctuating supply and demand.</li><li>
Maintain general inventory and ensure all the items of the branch are in stock on regular weekly basis.</li><li>
Ensure that sufficient inventory is available at the store on daily basis to avoid being &quot;OUT OF STOCK&quot;.</li><li>
Proactively welcome the customers and get their attention to Ooredoo services.</li><li>
Meet customer's needs through constant support, answer routine questions, fulfill their requirements of the related products or Ooredoo services.</li><li>
Follow up with other departments on solving customers an issue that requires other departments' involvements and provide proper feedback for repeated visits.</li><li>
Follows procedure to activate lines, services and Ported In customers in which ensures minimum delays in order to meet subscriber expectations &amp; follow sales validation process (KYC).</li><li>
Upsell and promote company digital platforms and direct customers to process their basic services through it.</li><li>
Apply Super-agent approach to offer the customer ONE STOP SHOP concept when new, potential and existing customers get fully served without a need to visit other shops/departments.</li><li>
Upsell different Ooredoo products to retain existing customers on higher values.</li><li>
Meet the work regulations, apparel, looking, behavior &amp; attendance as per sales standard.</li><li>
Assist customers in Redeeming Ooredoo Rewards Programs as per the process.</li><li>
Accept B2B Companies &amp; payment responsible customer Payments.</li><li>
Solve some of B2B and payment responsible issues such as SIM replacement and other complaints as per the Super-Agent procedures.</li><li>
Ensure that the best in class service are provided according to CSAT, Mystery shopper and VOCE criteria.</li><li>
Achieve optimum level of customer feedback through written reports on challenges and inquiries.</li><li>
Ensure standards for high quality, customer service.</li><li>
Ensure that drawers are opening and closing as per Ooredoo finance standard on daily basis.</li><li>
Before closing cash register or cash drawer, employee and branch manager should make sure that all the transactions are on the place.</li><li>
Handle cash at the store as well as collecting daily sales and other necessary reports.</li><li>
Receive payments and issue receipts for sale items and outstanding accounts, ensuring accuracy of transactions and correctness of data input to the financial system.</li><li>
Process collection report on daily bases according to financial process.</li><li>
Ensure that all transaction submitted and matching the request without any variance.</li><li>
Report and deliver the daily cash and credit cards vouchers as well for the Ooredoo services which require applications.</li><li>
Ensure that all signatures done by employee and customer on requested places on SAF.</li><li>
Ensure that all the transactions are checked properly; in order to submit it to the Head Office on daily basis to avoid any claw back.</li><li>
The signed SAF is to be sent back to CCQC and a scanned copy is to be uploaded in RAS as attachment fill.</li><li>
Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.</li><li>
Other duties as directed by supervisor or other superiors in which ease the branch operations and assist in the absence of Branch manager or the Team leader.</li><li>
Play the role of greater when its directed by direct supervisor</li><li>
Up-sell and promote company digital platforms and direct customers to process their basic services through it.</li></ul>
Qualifications 
High School Certificate, Sales Support discipline or equivalent years' experience.</div>

Executive, Retail Store / Phono Subsidiary of Ooredoo Kuwait

Amazon

<div>
 
 Description
 
 
 
 This store design position will be part of the Amazon Worldwide Retail Growth &amp; Development. We are an exciting, fast-moving business unit, where everyone on the team needs to be entrepreneurial, wear many hats and work effectively in a highly collaborative environment. You are the right person for this job if you are a creative problem solver with curiosity and drive for learning and a passion for customers. You must demonstrate the ability to efficiently drive multiple projects throughout all phases of design, permitting and construction administration. We are looking for people who want to join an ambitious, innovative and customer obsessed program.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Solutions oriented, proactive and flexible attitude; willingness to take an &ldquo;all hands-on deck&rdquo; approach
 </li>
 <li>
 Translating brand design standards and concepts in an innovative yet fiscally responsible way
 </li>
 <li>
 Working across a large portfolio and multiple banners with a diverse set of programs
 </li>
 <li>
 Manage the design process, interfacing with internal and external design partners
 </li>
 <li>
 Adapting site specific conditions metrics and standards to store designs
 </li>
 <li>
 Responsible for building data driven scope of work with internal stake holders, focused on servicing operating stores
 </li>
 <li>
 Responsible for development of FF&amp;E and D&eacute;cor packages
 </li>
 <li>
 Work with key internal and external stakeholders in the development and production of comprehensive design development packages
 </li>
 <li>
 Create presentation packages to communicate design with cross-functional teams and senior leadership
 </li>
 <li>
 Drive and create Schematic Design Packages
 </li>
 <li>
 Coordinate with Construction, Procurement and Operations Teams on budget and schedule considerations and value engineering efforts
 </li>
 <li>
 Manage consultants throughout all phases of design through the project lifecycle
 </li>
 <li>
 Provide Construction Administrative support as needed
 </li>
 <li>
 Archive completed drawings, redlines, and shop drawings
 </li>
 <li>
 Obtain landlord approvals per lease requirements
 </li>
 <li>
 Review and approves submittals and shop drawings
 </li>
 <li>
 Demonstrated ability in building and health codes, 3D visualization, and industry trends
 </li>
 <li>
 Demonstrated ability to communicate design vision in visual, written, and verbal formats
 </li>
 <li>
 The ability to manage multiple simultaneous projects requiring frequent communication, organization, time management, and problem-solving skills
 </li>
 <li>
 The ability to work effectively in an extremely fast paced, ambiguous environment
 
 
 </li>
 </ul>
 A day in the life
 
 
 If you thrive in an ever-changing progressive environment, then we want to talk to you. This position will work closely with cross-functional teams, external consultants and vendors throughout the store development process. Oversight of consultant performance is critical. This candidate must have a professional and positive demeanor and possess the ability to communicate effectively with business partners at every level, including leadership.
 
 
 
 About The Team
 
 
 
 The Worldwide Retail Growth &amp; Development Design team approaches every site with customer obsession from the ground up to offer seamless grocery shopping experiences, whether customers are shopping in-store or online. We are at the forefront of revolutionizing a diverse grocery store network transforming the shopping experience through innovative store design. Our thoughtful designs work backwards form the customer to create experiences that transform everyday grocery shopping into an effortless journey. We optimize store layouts to create intuitive and efficient shopping environments while ensuring our designs are customer obsessed and prioritize workflow efficiency.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (BA/BS) in architecture or interior design
 </li>
 <li>
 5+ years of commercial retail design or architecture experience
 </li>
 <li>
 Intermediate Revit skills required
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Grocery experience strongly preferred
 </li>
 <li>
 Architectural or Interior Design FF&amp;E background preferred
 </li>
 <li>
 Adobe Suite, Bluebeam, Enscape, SketchUp, SmartSheet
 </li>
 <li>
 Knowledge of current sustainability trends and practices preferred
 </li>
 <li>
 Proven track record of owning projects from start to finish
 </li>
 <li>
 Ability to manage change though multiple projects in various phases of design
 </li>
 <li>
 Experience with design development, construction documents, permitting and construction administration
 </li>
 <li>
 Demonstrated ability to work effectively in an extremely fast paced, ambiguous environment
 
 
 </li>
 </ul>
 Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
 
 
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
 
 
 USA, TX, Austin - 64,700.00 - 113,200.00 USD annually
 
 
 USA, WA, Seattle - 82,700.00 - 113,200.00 USD annually
 
 
 
 
 Company
 
 - Amazon.com Services LLC
 
 
 Job ID: A3104404
</div>

Store Designer, Worldwide Grocery Real Estate

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Amazon's Worldwide Grocery Stores is seeking a Store Designer to join the Retail Growth &amp; Development, Enterprise team. 
 
We are an exciting, fast-moving business unit, where everyone on the team needs to be entrepreneurial, wear many hats and work effectively in a highly collaborative environment. You are the right person for this job if you are a creative problem solver with curiosity and drive for learning and a passion for customers. This role efficiently drives multiple projects throughout all phases of design, permitting and construction administration. We are looking for people who want to join an ambitious, innovative and customer obsessed program. 
 
Key job responsibilities 
<ul><li>Manage the design process, interfacing with internal and external design partners.</li><li>Adapt site specific conditions metrics and standards to store designs.</li><li>Build data driven scope of work with internal stake holders, focused on servicing operating stores.</li><li>Develop FF&amp;E and D&eacute;cor packages.</li><li>Work with key internal and external stakeholders in the development and production of comprehensive design development packages.</li><li>Create presentation packages to communicate design with cross-functional teams and senior leadership.</li><li>Drive and create Schematic Design Packages.</li><li>Coordinate with Construction, Procurement and Operations Teams on budget and schedule considerations and value engineering efforts.</li><li>Manage consultants throughout all phases of design through the project lifecycle.</li><li>Provide Construction Administrative support as needed.</li><li>Archive completed drawings, redlines, and shop drawings.</li><li>Obtain landlord approvals per lease requirements.</li><li>Review and approves submittals and shop drawings.</li><li>Knowledge of building and health codes, 3D visualization, and industry trends.</li><li>Communicate design vision in visual, written, and verbal formats.</li><li>Manage multiple simultaneous projects requiring frequent communication, organization, time management, and problem-solving skills.</li><li>Solutions oriented, proactive and flexible, willingness to take an &ldquo;all hands-on deck&rdquo; approach.</li></ul> 
A day in the life 
This position will work closely with cross-functional teams, external consultants and vendors throughout the store development process. Oversight of consultant performance is critical. This role communicates with business partners at every level, including leadership. 
 
About the team 
The Amazon Worldwide Retail Growth &amp; Development, Enterprise Team leads the transformation of our existing multi-banner grocery locations through strategic remodels and innovations. We enhance the shopping experience by modernizing store layout, improving operational efficiency, and implementing the latest technology, all while stores remain open for business. Our customer-obsessed design approach focuses on creating seamless shopping experiences for both in-store and online customers, while ensuring our operations teams can work safely and efficiently during and after remodels. We specialize in executing complex renovations that elevate the Amazon experience across our established store network.</div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Experience managing multiple complex projects and adapting to change</li><li>Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents</li><li>Bachelor's degree in Architecture or Interior Design</li><li>5+ years of commercial retail design or architecture experience</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience with end-to-end ownership of major project deliverables</li><li>Experience with AutoCAD, Revit, Bluebeam, and MS Office Suite</li><li>Grocery or Retail Experience</li><li>Architectural or Interior Design FF&amp;E Experience</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, CA, Pasadena - 72,600.00 - 113,200.00 USD annually 
USA, IL, Chicago - 64,700.00 - 113,200.00 USD annually 
USA, TX, AUSTIN - 64,700.00 - 113,200.00 USD annually 
USA, WA, Seattle - 82,700.00 - 113,200.00 USD annually</div>

IHOP

<div>The Designated General Manager directs the operation of all assigned units within a district by performing the duties outlined below.
Essential Duties and Responsibilities<ul><li>
Implement Team member training program for all restaurant hourly employees, to improve unit operations and the guest experience.</li><li>
Execute annual financial, local restaurant marketing, guest service.</li><li>
Manage the restaurant operation and focus on regular contact with guests, food quality and service standards.</li><li>
Comply with federal, state, and local regulations</li><li>
Recruit, train and retain employees as defined by the current SOP and operations plan for the assigned unit.</li><li>
Manage turnover for the location</li><li>
Conduct on-going coaching and administer the restaurant compensation plan.</li><li>
Deliver performance appraisals
</li><li>Enforce company policies</li><li>
Ensure food is in compliance with SOP in the areas of specifications, recipes, plating, and garnishes.</li><li>
Monitor ticket times to meet guest expectations</li><li>
Implement national and local marketing promotions, including the use of the correct Point of Purchase (POP), posters, and placements.
</li><li>Complete ongoing administrative duties</li><li>
Perform other duties as assigned.</li></ul>
Supervisory Responsibilities
Responsible for the overall direction, coordination, and evaluation of the business unit. Carries out supervisory responsibilities in accordance with the organization&rsquo;s policies and applicable
laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; coaching and retraining as well as addressing guest feedback.
Education and/or experience
High school diploma or general education degree (GED) and two to four years related
experience and/or training, or equivalent combination of education and experience.
EEO Employer
Since 1958, IHOP&reg; has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there&rsquo;s one ingredient that&rsquo;s always constant &mdash; a smile. We&rsquo;ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one. 
This is just one of the many fun and exciting changes you can expect from IHOP&reg;. Because we know the shortest distance between two people is a smile. &ndash;
Pay:<ul><li>
Bonus pay</li></ul>
Benefits:<ul><li>
Flexible schedule</li><li>
Paid time off</li><li>
Referral program</li><li>
Employee discount</li><li>
Paid training</li></ul>
Job Type: fulltime
Education: No education required
Work location: On-site</div>

Designated General Manager

Central Market

<div>Job Description: Job Summary: Business Unit/Department Mission: Responsible for driving the business plans and strategies developed by the General Manager into day-to-day implementation and action plans as well as managing an optimal customer experience. Provides a service to Customers and Partners by providing operational support, facility maintenance as well as leadership in absence of the GM and Directors. 
 
Key Responsibilities &amp; Essential Functions: 
General Store Operations 
<ul><li><ul><li>
Majority of the time spent using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engage in resolving Partner-related matters</li></ul></li> 
<li>
Manages mid - level managers, Operations Manager, and lower level managers, Hourly Operations Manager (if applicable) including coaching and training new Partners and is ultimately accountable for the management/supervision of Partners in the Maintenance Department.</li><li>
Applies expert subject matter knowledge to complex business issues in multiple functional areas across the store. Regarded as a subject matter expert both internally and externally.</li><li>
Responsible for developing guidelines and procedures to set future precedent and direction in alignment with GM's expectations. Assists in strategy development for Maintenance Department and sets policy and direction. Leads cross-function teams/projects.</li><li>
Responsible for store walks, taking corrective action, elevating issues, and helps ensure general operational standards are met on a consistent basis.</li><li>
Accountable for effectively communicating closing and opening shift issues</li><li>
Monitor, identify and take action on facility maintenance issues throughout the interior and exterior of the store to ensure prompt replacement and/or repair.</li>
Customer Service and Partner Interaction 
<li><ul><li>
Has a presence in the store and proactively builds relationship with Customers and assists Store Leadership in maintaining positive Partner morale and retention</li></ul></li> 
<li>
Manages store conditions (inside and outside) to create a safe, clean and unobstructed shopping experience for the Customer and work environment for Partners.</li><li>
Responds to Customer emergency issues, requests, and concerns and resolves Partner issues, requests, and concerns, including accidents, scheduling conflicts, etc.</li>
Maintenance and Food Safety &amp; Sanitation 
<li><ul><li>
Accountable for the supervision and management of other Operations Managers and Maintenance team and ensuring area Maintenance Department budget, schedule, and performance objectives are met.</li></ul></li> 
<li>
Monitors conditions and is responsible for reporting, documenting and tracking all store maintenance issues, facility and/or equipment.</li><li>
First responder to equipment issues- proactively troubleshoots and investigates the nature of the issue. Ensuring simple solutions have been exhausted and root cause analysis has been explored.</li><li>
Meet with Facility Maintenance Partners to discuss their work assignments and evaluate projects for priority.</li>
Knowledge of systems and processes to ensure cooler temps are maintained as appropriate levels (MicroTherm) 
<li><ul><li>
Ensures all equipment is maintained in safe working condition.</li></ul></li> 
<li>
Addresses customer incidents relating to product safety or quality.</li>
Loss Prevention 
<li><ul><li>
Trains all Operations Managers on proper procedures regarding loss prevention.</li></ul></li> 
<li>
Initiates calls when necessary and acts at the point of contract for all loss prevention and enforcement issues.</li><li>
Prioritizes potential issues and determines the appropriate course of action or inaction. Parameters set by the GM and executed by the Operations Manager.</li><li>
Identifies shrink opportunities and takes immediate action to correct them and/or reports issues to GM for appropriate action.</li><li>
Maintains store security and handles issues as they occur. Works with store security and local law enforcement to minimize store theft and the potential disruption caused when issues arise.</li><li>
Ensures all tills are in bookkeeping at close of business</li>
Other 
<li><ul><li>
Other duties to include - preparing Capital Request for GM review; monitoring store/company licenses and registrations are updated; covering Receiving back door security; analysis and evaluation of expense management; assisting other Managers with shrink opportunities, and other duties as necessary to ensure a clean, safe customer experience.</li></ul></li></ul> 
The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. 
 
Qualifications &amp; Key Requirements: 
 
Work Experience:<ul><li>
- proven management and leadership experience and/ -
</li><li>education from a college -
</li><li>technical school -
</li><li>preferably a combination of education and experience -
</li><li>- of experience in a position responsible for handling sensitive people issues -
</li><li>emergency response situations -
</li><li>theft issues and other serious scenarios -
</li>Proven ability to set objectives for and to lead a team to accomplish business goals - 
<li>
</li></ul> 
 
Knowledge/Skills/Abilities:<ul><li>
Ability to independently prioritize issues quickly and manage time and resources appropriately. -
</li><li>Ability to clearly communicate and hold self and others accountable -
</li><li>Strong verbal and written communication skills across a multi-department environment -
</li><li>Ability to work without supervision and make independent decisions that reflect a strong understanding of the business, reflect the CM Partner/Customer focused culture and protect business interest. -
</li><li>Ability to manage time effectively. -
</li><li>Knowledge and ability to interpret documents related to Store Operations, Food Safety &amp; Sanitation and/or Equipment Maintenance. -
</li>Ability to work flexible schedules, including nights, weekends, and holidays - 
<li>
</li></ul> 
 
Education:<ul><li>
Successful completion of Central Market University (CMU) training -
</li>Required - 
<li>
</li></ul> 
 
Licenses/Certifications: 

Physical Demands &amp; Working Conditions:<ul><li>
Exposed to moving mechanical parts; small, confined spaces; cleaning chemicals and airborne particles</li><li>
The noise level is moderate</li><li>
Lift moderately heavy loads up to 50 lbs. individually with potential for heavier loads when team-lifting.</li><li>
Ability to bend, reach, kneel, twist, and squat</li><li>
Ability to stand and walk for long periods of time
</li><li>Ability to push/pull heavy loads of 75 lbs.</li></ul> 

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
Last revised: 03/01/2013</div>

Central Market, Operations Team Manager - DFW

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Central Market, Operations Team Manager - DFW