department store general manager

Tapestry, Inc.

Coach Bicester, OXF, GB Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. VisitOur Peoplepage to learn more about Tapestry's commitment to equity, inclusion, and diversity. GENERAL MANAGER Summary / Primary Purpose The General Manager's primary responsibility is the creation of strategic business plans that will impact overall store performance metrics, customer service and lead to successful execution of initiatives. The General Manager sets the tone for the store environment through partnership with the Store Manager / Management Team and all store staff. It is the role of General Manager to exemplify excellence with all Coach Standards including Coach Service, operations and visual presentation along with modeling core competencies. The General Manager's leadership includes mentoring the Store Manager / Management Team through all performance management competencies and behavioral expectations. The General Manager partners with the Area Manager to evaluate store and market opportunities, establish goals, create and implement strategies that will impact store results and profitability. PROFILE Management Competencies and Behavioral Expectations SALES ABILITY/SKILLS <ul> <li>Partners with Store Manager / Management Team to establish sales and productivity goals for the store and associates utilizing current business trends and forecasts</li> <li>Recognizes external economic factors/business trends and communicates plans for change to ensure goals are met</li> <li>Utilizes resources to effectively forecast sales plans</li> <li>Consistently ensures the execution of sales training programs</li> <li>Sets the example through role modeling Coach Service behaviors</li> <li>Creates a high energy, sales and service focused environment</li> </ul> SERVICE ORIENTATION <ul> <li>Evaluates the execution of the Service Leader role and provides coaching and feedback to ensure consistency with all members of management</li> <li>Empowers team to solve customer problems and meet customers' needs</li> <li>Ensures Service standards are achieved through appropriate labour scheduling</li> </ul> PEOPLE DEVELOPMENT <ul> <li>Identifies opportunities and creates action plans for the development of the Store Manager / Management Team; provides consistent coaching and feedback throughout implementation</li> <li>Enables Store Manager / Management Team to develop action plans for all levels of employees through shared evaluation of individual strengths and opportunities</li> <li>Develops realistic action plans and goals for team members career advancement, and communicates results to Area Manager in order to help fill openings in area / district</li> </ul> SELF DEVELOPMENT <ul> <li>Consistently asks for, and is open to feedback from supervisor, subordinates and peers</li> <li>Establishes sound business relationships with corporate partners, peer group and local village or centre management</li> <li>Acts on feedback from others to improve own performance or address development issues</li> <li>Achieves deadlines even in the face of obstacles or problems</li> <li>Adapts to constantly changing environment by changing own plan, schedules etc.</li> <li>Aware of own strengths and development needs and communicates them to supervisor</li> <li>Seeks out tasks beyond own job description</li> </ul> LEADERSHIP <ul> <li>Establishes relationships and is viewed as an expert by area/district by providing business insight and offering support</li> <li>Acts as advocate for the team</li> <li>Approaches challenges in direct and timely manner</li> <li>Takes educated risks when necessary, and challenges others as appropriate</li> <li>Able to motivate others to achieve results, and inspire team to follow lead</li> <li>Able to maintain composure even when faced with tough situations</li> <li>Maintains high level of integrity in business and relationships with others</li> <li>Consistently establishes and measures expectations for performance</li> <li>Maintains a confident and/or commanding floor presence</li> <li>Ensures that team understands company vision and business needs</li> <li>Takes on leadership role at store openings (per Area Manager request)</li> <li>Provide store support within area/district as directed by multi manager</li> </ul> TEAMBUILDING <ul> <li>Creates a positive, high energy and professional store environment by role modeling behavioral expectations</li> <li>Enables Store Manager / Management Team to take on a primary leadership role through consistent support of ideas and expectations</li> <li>Fosters environment of inclusion and creates partnerships with team members</li> <li>Proactively and consistently utilizes The Network and The Shop to source candidates for store and communicates Top Talent information to Multi Manager</li> <li>Able to identify training opportunities and evaluate the store's overall performance to select Top Talent and fill open positions promptly</li> <li>Support On-Boarding of new management team members within area/district (per Area Manger request)</li> </ul> COMMUNICATION <ul> <li>Demonstrates effective written, verbal, and non-verbal communication</li> <li>Communicates professionally with diplomacy and tact, and tailors style to impact specific audience</li> <li>Communicates effectively with direct reports, peers, supervisors, and corporate partners</li> <li>Demonstrates the ability to influence others and role models skill for the Store Manager / Management Team</li> <li>Ensures the team is able to effectively communicate with each other</li> <li>Ensures consistent use of Coach communication tools</li> <li>Practices effective active listening techniques</li> <li>Delivers difficult messages with objectivity while maintaining self-esteem</li> <li>Diffuses potential conflict by utilizing situation/behavior/impact model and able to redirect to achieve desired results</li> </ul> STRATEGIC PLANNING/ORGANIZING/EXECUTION <ul> <li>Anticipates potential obstacles or issues and develops solutions to overcome</li> <li>Appropriately allocates and monitors planned payroll hours according to business trends and scheduling needs.</li> <li>Creates long term hiring plans to meet forecasted sales plans</li> <li>Partners with Area Manager to implement processes that will impact store specific operations</li> <li>Works with Area Manager and corporate partners to ensure effective product flow</li> <li>Implements plans in a timely manner, and ensures team understanding</li> <li>Develops plans to address key business issues, and utilizes plans to impact business and achieve desired results</li> <li>Develops systems to achieve goals, and able to redefine goals as appropriate</li> <li>Able to influence others to gain support to achieve goals and complete projects</li> <li>Effective use of planning and/or time management tools</li> <li>Effectively prioritizes business needs</li> <li>Delegates and follows-up to ensure key issues are addressed</li> <li>Tailors execution of company initiatives to environment</li> </ul> INTEGRITY/PROFESSIONALISM <ul> <li>Represents the brand appropriately in all situations</li> <li>Consistently ensures team compliance to company guidelines</li> <li>Appropriately reacts to unethical or unprofessional behavior</li> <li>Demonstrates professional ethics and instills them among all team members.</li> <li>Maintains professional demeanor even in times of stress</li> <li>Maintains objectivity and considers all points of view</li> <li>Maintains alignment with company goals and vision</li> </ul> Additional Requirements <ul> <li>Experience: 3 to 5 years previous Store Manager experience in a retail service environment</li> <li>Education: High School diploma or equivalent, college or university degree preferred</li> <li>Technical: Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook</li> <li>Physical: Ability to communicate effectively with customers and staff, maneuver sales floor, the ability to meet moderate stockroom lifting requirements, and store climbing requirements</li> <li>Schedule: Ability to work flexible schedule to meet the needs of the business, including nights, weekends and holidays</li> </ul> Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements Our Competencies for All Employees <ul> <li>Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.</li> <li>Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.</li> <li>Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.</li> <li>Dealing with Ambiguity . click apply for full job details<img src="https://www.jobg8.com/Tracking.aspx?vAeLusD9WE21yiESR5TJUZQ8TwLEFVM3b" width="0" height="0" />

General Manager I - CE UK Bicester (40 Hours)

Domino's

<div>Company Description 
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry! 
Job Description 
Now looking for Assistant Managers and General managers in Training! Could our next All-Star be you? Experience a plus, but not required - skills can be taught... but must bring a positive attitude!! 
As a Manager for Domino's, you will be responsible for the daily operations and service of our store. We pride ourselves on making hot &amp; fresh food, delivered to in a timely manner, and taking great care of our customers. We are looking for great attitudes, energy, friendly smiles, and a commitment to being on time for scheduled shifts. If you can provide quality customer service, be respectful and 100% professional at all times, then we want you on our team! 
Responsibilities will include but are not limited to: Providing fast &amp; accurate service, exceptional customer service, and following our policies and procedures at all times. The ideal candidate will have strong skills in math and restaurant management, strong oral skills, solid interpersonal and conflict resolution skills, and the ability to make smart decisions. Must be at least 18 years old and pass a background check. 
The Health and Happiness of our employees is important. We offer the following to all eligible Team Members: 
Cash Tips Paid Daily
Flexible Work Hours
Excellent Work Environment
Paid Vacation
Referral Bonus
Opportunity for Advancement 
Domino's is an equal opportunity employer. 
Additional Information 
All your information will be kept confidential according to EEO guidelines.</div>

General Manager(03127) - 5045 Soutel Dr #14

Confidential Company

<ul><li>Manage the receipt, verification, and proper storage of raw materials, consumables, and packaging materials.</li><li>Maintain accurate records of stock movements in ERP/manual register as per SOPs.</li><li>Ensure timely issuance of materials to production based on work orders and requirements.</li><li>Monitor stock levels and raise requisitions for replenishment to avoid stock-outs.</li><li>Ensure FIFO/FEFO practices are followed during issuance.</li><li>Coordinate with purchase, QA, and production departments for material planning and inventory issues.</li><li>Conduct periodic physical stock counts and reconcile variances, if any.</li><li>Supervise store helpers and ensure proper housekeeping and material stacking.</li><li>Ensure compliance with safety, hygiene, and regulatory norms within the store area.</li><li>Prepare daily stock reports, consumption records, and other MIS reports as required.</li></ul>Authorities<ul><li>To approve material receipt and issue entries in the ERP/system.</li><li>To report discrepancies in the quality or quantity of received materials to the QA and Purchase departments.</li><li>To assign work to helpers for unloading, stacking, and shifting of materials.</li><li>To reject or quarantine damaged or unapproved materials with QA support.</li></ul>

Executive Officer - RM Store -Flexible Packaging Industry

HomeTown Pharmacy

<div><div>Retail District Operations Manager</div>
<div></div><div>The District Operations Manager is responsible for the overall operation of a district at HomeTown Pharmacy. The District Operations Manager works with the District Pharmacy Manager, Store Operations Managers, Store Pharmacists and Associates to drive sales, ensure high levels of customer service and solve problems. The District Operations Manager acts as a role model of professionalism, ethical behavior, and effective decision making at all times.</div>
<div></div><div>The District Operations Manager is accountable for all of their stores within a district and directly accountable to the Director of Retail Operations. This person must be willing to do whatever job needs to be done on a daily basis. This position entails leadership, commitment, dedication, communication, empathy, delegation, and the overall understanding of the store operation and HTP culture. It is paramount that the District Operations Manager always lead by example and nurture/maintain the HomeTown culture.</div>
<div></div><div>The job expectations and responsibilities include the following:</div>
<ul><li>Rx Department</li>
</ul><ul><li>General assistance / oversight with Pharmacy Manager</li></ul>
<ul><li>If no pharmacy manager-then direct oversight</li></ul>
<ul><li>Inventory Management</li></ul>
<ul><li>Purchasing medications from wholesalers</li></ul>
<ul><li>Data Entry and Billing prescription claims</li></ul>
<ul><li>Front-end department
<ul><li>General assistance / direct oversight of Front-End Supervisor</li>
<li>If no front-end supervision- then direct oversight</li>
<li>Product facing and ordering</li>
</ul></li><li>Accounting
<ul><li>Direct oversight of daily, weekly, monthly, and yearly paperwork</li>
<li>Completing reports accurately and on time</li>
<li>Using reports to make decisions and drive sales</li>
</ul></li><li>Human Resources
<ul><li>Professional poise and presence</li>
<li>Team oriented</li>
<li>Strong interpersonal skills</li>
<li>Direct oversight of hiring/firing</li>
<li>observing and providing constructive feedback on employee performance</li>
<li>Motivate employees to perform at a high level.</li>
<li>Promoting and encouraging employee development</li>
<li>Training employees to provide quality customer service</li>
<li>Developing employees through formal training programs, providing both informal (on-floor coaching) and formal (written evaluation) job performance-based feedback delegating and follow-up (operational control)</li>
<li>Setting objectives and ensuring they are met</li>
</ul></li><li>General operations
<ul><li>Maintaining department profitably through research, report analysis, identifying trends, defining problems and developing appropriate responses</li>
<li>Delegating tasks and following-up to ensure task completion</li>
<li>Handling customer complaints and issues</li>
<li>Working with employees, peers, assistant store manager and office to anticipate problem and plan for the future</li>
<li>Ensuring daily, weekly, and monthly housekeeping duties are completed</li>
</ul></li></ul><div>Minimum Requirements:</div>
<ul><li>Bachelor&rsquo;s Degree preferred</li>
<li>Valid driver&rsquo;s license</li>
<li>Strong communication and computer skills</li>
<li>Management experience required</li>
<li>Travel flexibility/availability</li>
</ul><div>The Operations Manager must have desire / motivation / passion / intensity / persistence / ambition / self-motivation in everything s/he does, s/he must be willing to learn; s/he must always be looking to not just meet, but exceed expectations in everything at the store level.</div></div>

Retail District Operations Manager, Full Time

Fendi

<div>
 
 Position
 
 
 
 The Department Manager works close to the Store Manager to support the Store's organization and contributes to run properly its own department activities, meeting KPIs and striving to achieve assigned goals. He/she is responsible for merchandising, stock availability, sales, profitability, customer journey, team and general day-by-day management.
 
 
 
 Job Responsibilities
 
 
 
 
 Main Responsibilities
 
 
 
 
 Category Sales Management and Business Development
 
 
 
 <ul>
 <li>
 Lead and develop the business of the Department, by cultivating a comprehensive and strategic understanding of it and relating to all relevant stakeholders
 </li>
 <li>
 Monitor and achieve category department performance with relevant KPIs;
 </li>
 <li>
 Analyse the category business, propose and implement action plans to improve results;
 </li>
 <li>
 Set category performance target for the team and individual with the Store Manager;
 </li>
 <li>
 Be sensitive to competitors' trading activities and give feedback to Store Manager.
 
 
 </li>
 </ul>
 
 Client Management
 
 
 
 <ul>
 <li>
 Leverage all clienteling tools to achieve Department and Store business goals;
 </li>
 <li>
 Demonstrate as a sales leadership by delivering excellent customer service and implementing clienteling activities;
 </li>
 <li>
 Manage customer service quality, to meet customer expectations by offering excellent customer service standards;
 </li>
 <li>
 Improve Mystery Shopper Results with action plans;
 </li>
 <li>
 Implement appropriate CRM tools and develop loyal customer of particular product category;
 </li>
 <li>
 Act as brand category ambassador to educate VIP and new Clients;
 </li>
 <li>
 Participate into ad-hoc Clientele projects.
 
 
 </li>
 </ul>
 
 Operations and Visual Merchandising
 
 
 
 <ul>
 <li>
 Ensure that merchandize is properly managed, displayed, stored and maintained by team;
 </li>
 <li>
 Maintain inventory accuracy and shrink rates within company standards;
 </li>
 <li>
 Report to Stock Planning and Merchandising team when there is out of stock on best sellers.
 </li>
 <li>
 Maintain the Visual Merchandising consistent with Company standards;
 </li>
 <li>
 Align periodically visual merchandising and sales performance;
 </li>
 <li>
 Make the best out of the display and proximity storage
 
 
 </li>
 </ul>
 
 Team Management and Development
 
 
 
 <ul>
 <li>
 Discuss individual performance every month and coach team members
 </li>
 <li>
 Motivate the team so that they perform at their highest level to meet their individual and store objectives
 </li>
 <li>
 Organize the team in an efficient manner according to business needs and delegate responsibility
 </li>
 <li>
 Translate strategic and business goals into concrete and individual actions and objectives
 </li>
 <li>
 Conduct category training to the team
 </li>
 <li>
 Execute the in-store training routine set by the Store Manager
 
 
 </li>
 </ul>
 
 Profile
 
 
 
 
 Profile
 
 
 
 <ul>
 <li>
 5 years' experience in a Supervisor role in Fashion/Luxury Sales with exposure to the relevant category
 </li>
 <li>
 Bachelor's Degree or equivalent is preferred
 </li>
 <li>
 English fluent
 </li>
 <li>
 Manages his/ her image standards on a high level
 </li>
 <li>
 Strong selling and communication skills are necessary
 </li>
 <li>
 Excellent relationships skills, self-reliant, approachable and patient
 </li>
 <li>
 Confidence, organizational skills, professionalism
 </li>
 <li>
 Client focus with great business acumen
 </li>
 <li>
 Administration and financial skills
 </li>
 <li>
 Computer skills and Retail management system knowledge
 </li>
 <li>
 Goal oriented approach, multitasking
 </li>
 <li>
 Strong knowledge and/or interest for fashion/luxury industry.
 </li>
 </ul>
</div>

Department Manager

Americold Logistics

<div>Manage all warehouse functions, including operations, transportation, personnel and customer service, as directed by Director of Operations.<div>
What You'll Do:
 
<ul><li>Develop annual facility budget and ensure group adherence to budget.</li><li>Direct and assign work; set performance objectives and monitor performance of all warehouse departments.</li><li>Manage all warehouse activities, costs, operations and forecasts. Monitor progress towards goals.</li><li>Provide a safe work environment through personal actions. Identify any safety concerns, as well as cost saving opportunities.</li><li>Ensure compliance with all company policies, as well as all Federal, State and Local OSHA regulations.</li><li>Represent the Company to all warehouse customers. Secure additional business and maintain positive relationships with customers.</li><li>Ensure that warehouse concerns are heard at corporate level. Communicates stated Company goals, objectives and direction to warehouse staff.</li><li>Negotiate labor contracts with union representatives. Responsible for desired change in contracts.</li><li>Affect prevention or reduction of property, liability or personnel loss exposure for the Company.</li><li>Ensure that care, custody and control procedures are in place. Monitor operational performance.</li><li>Utilize Continuous Improvement Processes (CIP) related to planning daily facility requirements; complete CIP monthly reports.</li><li>Promote an open door policy and team environment.</li><li>Support the Company Performance Management Program (PMP).</li><li>Develop/maintain plans for disaster prevention and recovery.</li><li>Other duties as requested.</li></ul></div><div>
What Experience and Education You Need:
 
<ul><li>College degree in business, logistics or management plus 5-8 years in warehousing and/or logistics management or equivalent combination of education and experience.</li><li>3 years general supervisory/management experience.</li></ul></div><div>
What Could Set You Apart:
 
<ul><li>Prior experience working with Unions or CBAs.</li><li>Ability to develop effective relationships, provide leadership, and integrate diverse functions and individuals toward profitability objectives.</li><li>Experienced within Retail Food Distribution or Food Manufacturing.</li><li>Familiar with WMS and RF.</li><li>Excellent written and verbal communication skills.</li><li>Ability to interpret safety rules, operating and maintenance instructions, and procedures manuals.</li><li>Ability to solve complex problems.</li></ul></div>
Physical Requirements:
 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, and reach with hands and arms. The employee must regularly sit and talk or hear. The employee must occasionally lift and/or move up to 50 pounds.
Work Environment:
 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div>

General Manager III - Newark, NJ

Apparel Group

<div>
 
 Job Description
 
 
 
 
 Objective:
 
 
 
 This position is responsible for driving revenue growth by implementing retail SOPs, enhancing customer experience, and ensuring operational excellence across stores. It also oversees staffing, training, and team performance while representing the brand through effective leadership and service standards.
 
 
 
 Key Responsibility:
 
 
 
 Sales and profitability:
 
 
 <ul>
 <li>
 Achieve quantitative measures of performance in the following areas: Units per transaction, Average transaction value, sales per month, sales per square feet, sales turnover, shrinkage control, increase in conversion percentage
 </li>
 <li>
 Set store sales target to maximize the sales and profitability
 </li>
 <li>
 Guide Area Managers and Stores Managers to maximize productivity in stores through effective utilization of the available resources
 </li>
 <li>
 Effective management of the operational costs, reduction in operational costs by automation
 </li>
 <li>
 Adhere and enforce Company SOP, Policies and procedures; loss prevention audit guidelines in all the stores. Also monitor the measures to ensure compliance by all the employees
 </li>
 <li>
 Oversea the implementation and execution of the Visual Merchandising guidelines are followed at all the stores at all times
 </li>
 <li>
 Recruit and train the staff on sales techniques, customer service, teamwork, and other etiquettes as per the company and brand requirements
 </li>
 <li>
 Evaluate the performance of the employees annually and promote open lines of communication through coaching and motivation
 </li>
 <li>
 Interpret and make decision on operations and visual standards based on store and client&rsquo;s needs
 
 
 </li>
 </ul>
 Employee development:
 
 
 <ul>
 <li>
 Identify store training and development needs in conjunction with the Brand General Manager and training department
 </li>
 <li>
 Formulate a succession plan, in conjunction with the Brand General Manager
 </li>
 <li>
 Set KPI&rsquo;s and KRA&rsquo;s for direct subordinates and conduct performance appraisal and feedback
 </li>
 <li>
 Involve in the selection and recruitment of the operational staff, when required
 </li>
 <li>
 Ensure technical and behavioral proficiency of staff through appropriate Learning and Development initiatives
 
 
 </li>
 </ul>
 Communication:
 
 
 <ul>
 <li>
 Conduct regional sales and operations meetings on regular basis
 </li>
 <li>
 Provide frequent feedback to the Area Managers and Store Managers on their performances, in relation to company's performance
 </li>
 <li>
 Ensure brand participation in loyalty program &lsquo;Club Apparel&rsquo;
 </li>
 <li>
 Weekly meeting with GM and Sr. Management to discuss business plan V/s Achievements and improvement areas
 
 
 </li>
 </ul>
 Stock Management:
 
 
 <ul>
 <li>
 Monitor store inventory in consultation with Brand General Manager and Brand Managers
 </li>
 <li>
 Promote a proactive relationship between GM, Area Manager, Brand Manager, Store Manager and the Buyers/Planners thereby maximizing sales
 </li>
 <li>
 Monitor slow-moving and outdated stock, in consultation with Brand Managers
 </li>
 <li>
 Ensure stock security measures are effectively managed by Store Managers
 
 
 </li>
 </ul>
 Store design and projects Management:
 
 
 <ul>
 <li>
 Involve in the design and layout process of the new store projects.
 </li>
 <li>
 Design a "New Store Schedule' prior to commencement of design process.
 </li>
 <li>
 Provide guidance to concept Architect during the design and implementation process.
 </li>
 <li>
 Conduct regular Project update meetings with the Projects team.
 </li>
 <li>
 Provide guidance and support to territory during set-up and merchandising phase.
 
 
 </li>
 </ul>
 Miscellaneous:
 
 
 <ul>
 <li>
 Ensure enhanced brand visibility and provide inputs for marketing and brand awareness.
 </li>
 <li>
 Handling legal responsibilities related to store management/store opening/planning.
 
 
 </li>
 </ul>
 
 Desired Experience:
 
 
 
 <ul>
 <li>
 6&ndash;8 years of progressive experience in retail operations or business management, with at least 3 years in a managerial role.
 </li>
 <li>
 Proven experience in managing large retail teams and driving sales across multiple store formats.
 </li>
 <li>
 Strong understanding of retail KPIs, customer experience, team leadership, and operational efficiency.
 </li>
 <li>
 Bachelor's degree in Business Administration, Retail Management, or a related field.
 </li>
 </ul>
</div>

Manager - Retail Operations

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