design and sales consultant

Ethan Allen

Named America's #1 Premium Furniture Retailer by Newsweek, Ethan Allen is a leading interior design destination combining state-of-the-art technology with personal service. After more than 90 profitable years in business, we still make about 75% of our custom-crafted products in our North American workshops and have an enduring reputation for quality and craftsmanship. In our global network of Design Centers, we offer complimentary interior design service and sell a full range of home furnishings, including custom furniture and artisan-crafted accents for every room in the home. We believe our associates are our greatest brand ambassadors, and we value talent, entrepreneurial drive, and the ability to build long-lasting relationships with our clients. We're glad you're exploring the possibility of designing your future with us.
<br><br>
GENERAL OBJECTIVES
<br>The Associate Design Consultant role is intended to be an entry level role that should transition to a Design Consultant role within 6 months of hire (“training period”).
<br><br>
During this training period, the Associate Design Consultant will work closely with Design Consultant(s) to develop both selling and interior design skills, The focus of the role will be to learn (1) the technology utilized by Design Consultants; and (2) the products offered by Ethan Allen, while providing ongoing assistance as required to support sales activity within the Design Center.
<br><br>
Upon conclusion of the training period, Retail management will determine whether the Associate Design Consultant (1) will be promoted into the Design Consultant role; (2) will require a short extension of the training period (not to exceed 3 months); or (3) will be terminated due to inability to achieve the desired performance levels that would warrant a promotion to a Design Consultant.
<br><br>
SPECIFIC RESPONSIBILITIES
<br><ul>
<li>When a Design Consultant is unavailable, professionally greet customers to establish rapport, offer assistance including limited design-related consultation and sales transactions such as take-with and direct ship accent sales, including wrapping and packaging client purchases, as well as limited furniture sales under the direction of unit management.</li>
<li>Assist Design Consultants (as assigned by management) with project development, including attending home calls, preparing space plans, product selection, preparing quotes, creating sketches and renderings, setting up and dismantling presentations, preparing custom soft goods quotes, offering assistance and hospitality during presentations, and assisting clients when their requested Design Consultant is unavailable.</li>
<li>Educate customers about the complimentary design service Ethan Allen provides, offering as little or as much design service as a customer desires.</li>
<li>Stay current on design and color trends to create fashionable design solutions.</li>
<li>Utilizing the rotation system, introduce qualified prospects to Design Consultants via in-person introduction or “set up” by describing DC’s skills and referring customer to their online bio/portfolio; or by scheduling in-studio appointments and/or in-home consultations for Design Consultants (whether DC is present or not)</li>
<li>Enter orders and quotes utilizing the retail point of sale system.</li>
<li>Communicate with clients regarding appointments and order status via telephone & email.</li>
<li>Participate as required in all corporate sponsored marketing and training programs.</li>
<li>Educate customers on all the Ethan Allen sponsored finance options available to them.</li>
<li>Utilize corporate systems and technology to maximize efficiency in designing projects, creating presentations, and providing professional service for customers.</li>
<li>Operate the information desk including answering phones, providing customer service, and managing rotation system.</li>
<li>Provide support to visual merchandiser in replenishing stock to the floor as well as receiving inventory to the design center. Bar-coding and tagging as needed.</li>
<li>Assist in daily maintenance of floor displays. Work cooperatively in maintaining a neat and orderly Design Center projection.</li>
<li>Assist Design Consultants with clerical needs. Maintain up-to-date files, filing, updating price page or follow-up correspondence.</li>
<li>Provide exceptional service to customers, before and after the sale, by promptly keeping customers informed of their order status including any delays.</li>
<li>Update master and design center price pages and product books and samples.</li>
<li>Order memo fabric swatches for design consultant’s clients and distribute to Design Consultants when they arrive.</li>
<li>Perform other duties as required.</li>
<li>Must work overtime hours as needed.</li>
</ul>
Additional Responsibilities that may be required depending on location:
<br><br>
<ul>
<li>Ensure all cash transactions, including charge cards and bank deposits, are reconciled, properly deposited, and accurately recorded in the ledger. Process blind cash balancing and exceptions. Maintain Petty Cash. Perform clerical duties required for daily function of business. Run end of day reports, checks for signatures and other audit requirements.</li>
<li>Follow-up on clerical orders, delayed orders as necessary to insure timely and appropriate service to staff members and clients.</li>
<li>Perform cancelations, and merchandise returns, and any other duties as required.</li>
<li>Follow-up service, etc. between the service center and the design center staff.</li>
<li>Review and control open order reports and workroom logs. Communicate to design teams as needed.</li>
<li>Manage incoming communication from customers. Research and resolve customer inquiries in accordance with company guidelines. Monitor customer problems and identify recurring issues and trends.</li>
<li>Handle incoming customer service request and forward information to Customer Service Department and identify unrecorded delivered sales and implement procedures to prevent future Occurrences.</li>
<li>Identify custom orders of soft goods and non-EA product, forward copies to an OA for processing.</li>
</ul>
QUALIFICATIONS
<br><br>
<b>Education:</b> Bachelor’s degree or equivalent in Interior Design or related field from an accredited institution.
<br><br>
<b>Experience:</b> Previous internship or experience with a professional design firm or design-retail organization. Minimum two (2) years’ experience in retail sales preferred.
<br><br>
<b>Other Requirements:</b> Strong sales & organizational skills. Ability to work with others. Positive attitude, stylish professional appearance, and high energy with a desire to learn the business. Position requires a valid driver’s license, except in limited circumstances in which the associate can establish to the Company’s satisfaction that they have available for use during all business hours an alternate means of transportation not requiring the operation of a motor vehicle which will enable them to perform the duties of their position.
<br><br>
Must be able to work evenings, weekends, and holidays listed on the incentive plan.
<br><br>
Compensation
<br>The hourly rate for this position ranges from $20 to $23, depending on experience. In addition, the Associate Design Consultant can earn a monthly incentive.
<br><br>
Benefits
<br>Benefits are an important part of the total compensation that is offered, providing peace of mind and financial well-being. Ethan Allen is committed to offering a variety of benefits that allow associates to choose whether or not to participate based on personal and family needs. Some of the benefits offered are 401(k) plan (with Employer contributions), multiple Medical Plans with Prescription Drug Coverage, Health Savings Account (including Employer contributions), Dental Plan, Vision Plan, Basic Group Term Life & Accidental Death & Dismemberment, Supplemental Group Term Life & AD&D Insurance, Dependent Group Term Life Insurance, Short and Long-Term Disability, Business Travel Accident Life Insurance, Flexible Spending Accounts – Health Care & Dependent Care, Commuter Saving Plans – Public Transit & Parking, Voluntary Whole Life Insurance, Voluntary Critical Care Insurance, Voluntary Accident Insurance and Employee Assistance Program. Benefit availability varies based on full-time or part-time employee classification.

Associate Design Consultant

The Container Store

<div>Overview:
<p><b>
Overview</b></p><p>
The Outside Sales &amp; Design Consultant is a skilled salesperson with a strong results record, providing exceptional service in custom designs and organizational solutions for homes. This role designs and sells custom spaces to customers in their homes by appointment. This position manages and coordinates all phases of customer projects from in-home consultation, design, installation, and organizing to provide a seamless customer experience. This role is also responsible for building repeat clientele, receiving customer referrals, and creating their own leads in addition to leads provided by TCS. This role serves as part of a Custom Space Outside Sales and Design team for their local market and is a full-time exempt position offering a competitive base salary complemented by a ramp-up period and a lucrative monthly bonus incentive tied directly to sales performance.</p><div></div><div><b><br>
What We Stand For</b></div><div>
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.</div><div></div><div><b><br>
Responsibilities</b></div><br>
<div></div><ul><li>
Meets or exceeds sales goals, conversions, and positive customer surveys by inspiring, designing, and confidently selling complete, functional, and aesthetically appealing solutions for all areas of a home</li><li>
Ability to establish trust, rapport and understand customer needs to design and present projects and customized plans in a clear and professional manner</li><li>
Accountable for managing and maintaining multiple, simultaneous customer projects with a high level of detail, accuracy, timely follow-up with consistent and concise communication to customers and others</li><li>
Develops clientele and new leads through ongoing customer relationships, networking, and referrals</li><li>
Builds relationships within the local community by connecting with interior designers, home builders, realtors, and other industry professionals</li><li>
Arrives promptly to all scheduled appointments and work assignments, and attends installations as needed to ensure a positive customer experience and identify referral opportunities</li><li>
Maintains discretion related to all confidential/sensitive company and customer information</li></ul><div><b>
We believe in taking care of our team.</b> That&rsquo;s why we offer a comprehensive benefits package that goes beyond just health insurance (though we&rsquo;ve got that covered too!). Here at The Container Store, we&rsquo;re passionate about helping you contain your health, grow your career, and find balance in your life.</div><div>
</div><div>
We also provide rewarding pay that recognizes the value you bring to the team, including an <b>8-week paid training program</b>, followed by a <b>$35,000 base draw</b> and the opportunity to earn <b>upwards of $120,000 in total take-home pay through uncapped commission.</b></div><div></div><div><b><br>
Experience and Skills Required</b></div><ul><li>
College degree preferred with 2-5 years of outside sales experience preferred; custom spaces or closets experience preferred</li><li>
Self-starter who is organized, creative, solutions-oriented, and able to manage time, appointments, and projects efficiently in a white glove customer service space</li><li>
Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail industries</li><li>
Professional appearance and demeanor, with the ability to communicate clearly and effectively at all levels both verbally and in writing</li><li>
Flexible and positive attitude, with the ability to prioritize high-value tasks and adapt quickly to shifting priorities</li><li>
Proficiency in Microsoft Outlook, Word, and Excel; Salesforce; AutoCad based design tools; and Windows-based systems, with strong overall technical skills</li><li>
Reliable transportation for customer appointments within a travel radius of up to 100 miles; must maintain valid automobile insurance and meet applicable state inspection standards</li><li>
Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands</li><li>
Must be at least 18 years of age</li></ul><div>
The Container Store promotes a smoke-free, drug-free environment.</div><div>
We are proud to be an Equal Opportunity Employer and comply with the</div><div>
Americans with Disabilities Act</div><div>
Stores Physical Requirements</div><div>
State Specific Notices</div></div>

Outside Sales & Design Consultant

<div>Overview:
<p><b>
Overview</b></p><p>
The Outside Sales &amp; Design Consultant is a skilled salesperson with a strong results record, providing exceptional service in custom designs and organizational solutions for homes and select small to mid-sized business environments. This role designs and sells custom spaces to customers in their homes and business locations by appointment.</p><p><br>
This position manages and coordinates all phases of customer projects from in-home consultation, design, installation, and organizing to provide a seamless customer experience. This role is also responsible for building repeat clientele, receiving customer referrals, and creating their own leads in addition to leads provided by TCS.<br>
In addition, this role identifies and develops B2B and trade relationships such as property managers, builders, real estate professionals, senior living communities, and small commercial clients by delivering scalable, repeatable organization solutions that drive long-term partnerships and recurring revenue.</p><p><br>
This role serves as part of a Custom Space Outside Sales and Design team for their local market and is a full-time exempt position offering a competitive base salary complemented by a ramp-up period and a lucrative monthly bonus incentive tied directly to sales performance.</p><div></div><div><b><br>
What We Stand For</b></div><div>
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.</div><div></div><div><b><br>
Responsibilities</b></div><br>
<div></div><ul><li>
Meets or exceeds sales goals, conversions, and positive customer surveys by inspiring, designing, and confidently selling complete, functional, and aesthetically appealing solutions for residential, business, and trade clients across all applicable spaces</li><li>
Ability to establish trust, rapport, and understand customer needs to design and present projects and customized plans in a clear and professional manner</li><li>
Accountable for managing and maintaining multiple, simultaneous customer projects with a high level of detail, accuracy, timely follow-up, and consistent, concise communication</li><li>
Develops clientele and new leads through ongoing customer relationships, networking, referrals, and professional partnerships</li><li>
Builds relationships within the local community by connecting with interior designers, home builders, realtors, property managers, senior living professionals, and other business partners</li><li>
Identifies, develops, and manages small to mid-sized B2B and trade opportunities, including multi-unit, repeat, or phased projects</li><li>
Arrives promptly to all scheduled appointments and work assignments, and attends installations as needed to ensure a positive customer experience and identify referral opportunities\</li><li>
Maintains discretion related to all confidential and sensitive company and customer information</li></ul><div><b>
We believe in taking care of our team.</b> That&rsquo;s why we offer a comprehensive benefits package that goes beyond just health insurance (though we&rsquo;ve got that covered too!). Here at The Container Store, we&rsquo;re passionate about helping you contain your health, grow your career, and find balance in your life.</div><div>
</div><div>
We also provide rewarding pay that recognizes the value you bring to the team, including up to an <b>8-week paid training program</b>, followed by a <b>$35,000 base draw</b> and the opportunity to earn <b>upwards of $120,000 in total take-home pay through uncapped commission.</b></div><div></div><div><b><br>
Experience and Skills Required</b></div><ul><li>
College degree preferred with 2-5 years of outside sales experience preferred; custom spaces or closets experience preferred</li><li>
Self-starter who is organized, creative, solutions-oriented, and able to manage time, appointments, and projects efficiently in a white glove customer service space</li><li>
Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail industries</li><li>
Professional appearance and demeanor, with the ability to communicate clearly and effectively at all levels both verbally and in writing</li><li>
Flexible and positive attitude, with the ability to prioritize high-value tasks and adapt quickly to shifting priorities</li><li>
Proficiency in Microsoft Outlook, Word, and Excel; Salesforce; AutoCad based design tools; and Windows-based systems, with strong overall technical skills</li><li>
Reliable transportation for customer appointments within a travel radius of up to 100 miles; must maintain valid automobile insurance and meet applicable state inspection standards</li><li>
Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands</li><li>
Must be at least 18 years of age</li></ul><div>
The Container Store promotes a smoke-free, drug-free environment.</div><div>
We are proud to be an Equal Opportunity Employer and comply with the</div><div>
Americans with Disabilities Act</div><div>
Stores Physical Requirements</div><div>
State Specific Notices</div></div>

Search 10000+ Design and sales consultant jobs near you this May. New roles added regularly across leading industries. Apply today.

10000 design and sales consultant jobs Near Me

Associate Design Consultant

Outside Sales & Design Consultant

Outside Sales & Design Consultant

Outside Sales & Design Consultant

Outside Sales & Design Consultant

Outside Sales & Design Consultant

Outside Sales & Design Consultant