desk director

Special Broadcasting Service Corporation

<p>With a content portfolio like no other media organisation in the country, SBS occupies multiple channels and platforms, and provides a unique opportunity for employees to help make Australia a better place to live.</p><p>SBS is seeking an exceptional leader to serve as its next Managing Director. This is a rare opportunity to shape the future of Australia's media landscape, driving innovation, inclusion, and impact across a dynamic, hybrid-funded public broadcasting organisation. SBS is a contemporary public broadcaster; serving all Australians by reflecting our nation in all its diversity, with a unique remit to serve multilingual communities and First Nations peoples.</p><p>As Managing Director, you will set the tone for an engaged, creative, and purpose-driven workforce, ensuring SBS continues to be a place where people feel connected, supported, and inspired to do their best work. Reporting to the SBS Board of Directors, you will be accountable for the strategic leadership, management, and performance of SBS. You will deliver on the organisation's Charter and strategic objectives, ensuring robust governance, financial sustainability, and operational excellence. You will lead SBS's transformation agenda by accelerating digital innovation, delivering on the planned SBS Western Sydney expansion, enhancing SBS's streaming and digital products, and advancing AI integration.</p><p>With a strong focus on social cohesion and inclusion, you will foster a values-driven workplace that reflects SBS's identity and purpose. You will champion First Nations engagement, support the integration of Indigenous content across the network, and maintain SBS's reputation as Australia's most diverse media organisation delivering content and services in over 60 languages.</p><p>This role requires a visionary, collaborative leader with demonstrated success at the senior executive level in media, broadcasting, streaming, or an adjacent sector. You will bring a strategic mindset, sound judgement, strong commercial acumen, cultural integrity, and a deep understanding of government relations. Your ability to build trusted relationships with a diverse range of stakeholders including government, multicultural communities, First Nations communities, commercial clients, and industry stakeholders will be critical to your success.</p><p>You will be the public face of SBS, representing its interests nationally and internationally, and ensuring its growing relevance and value to all Australians.</p><p>The closing date for applications is Friday 7 November 2025.</p><p>Applications should be sent directly to and include a brief cover letter (1 to 2 pages) and a copy of your CV.</p>

SBS Managing Director

Hoselton Auto Mall

Hoselton Auto Mall is looking for an experienced Service Manager to join our team!
<br><br>
The Service Manager will lead daily operations within our high-volume import service department. This role is responsible for driving performance, process consistency, and exceptional customer experiences across the service desk and reception lanes utilizing best practices.
<br><br>
As a value-driven organization, Hoselton Auto Mall is committed to integrity, respect, long-term growth, and exceeding guest expectations. This is a leadership opportunity for a process-focused professional who thrives in a fast-paced environment.
<br><br>
<b>Key Responsibilities:</b><br>
<ul>
<li>Lead, coach, and develop Service Advisors, Express Advisors, Valets, and Shuttle Drivers.</li>
<li>Oversee service desk and lane operations, including write-up, MPI process, repair order flow, and active re-delivery.</li>
<li>Ensure compliance with factory standards, warranty requirements, and company policies.</li>
<li>Monitor and improve key service metrics, including:</li>
<li>Effective Labor Rate (ELR)</li>
<li>Hours per Repair Order</li>
<li>Dollars per Repair Order</li>
<li>Open Repair Orders</li>
<li>Partner with the Service Director and Sr. Management on forecasting, expense control, and profitability.</li>
<li>Drive customer satisfaction improvements using CSI feedback and performance data.</li>
<li>Maintain a clean, professional, and organized service reception environment.</li>
</ul>
<b>Qualifications:</b><br>
<ul>
<li>Previous automotive service management or leadership experience.</li>
<li>Strong communication, organization, and team-building skills.</li>
<li>Process-driven mindset with attention to detail.</li>
<li>Ability to multitask and lead in a high-volume service environment.</li>
<li>Dealership DMS experience preferred.</li>
</ul>
Why Hoselton? We Offer.....
<br><br>
<ul>
<li>Competitive compensation, great benefits and long-term career growth.</li>
<li>Commitment to training, development, at our state of the art facility.</li>
<li>Generous Paid Time Off & Holidays!</li>
<li>You will always be busy and, as the welcoming face to our customers, you will personally have an impact on their experience here.</li>
<li>Medical insurance as low as $13/week, dental as low as $4/week and vision as low as $1/week.</li>
<li>$500 employer sponsored FSA benefit card.</li>
<li>401(k) retirement plan (with profit sharing & employer match)</li>
<li>Group Life & Disability Insurances.</li>
<li>The chance to give back and work for a company that is active in the community.</li>
<li>Free tickets to Amerks & Red Wings games.</li>
<li>Annual employee appreciation dinner.</li>
<li>Discounts on CARS, parts, service.</li>
<li>This is a great opportunity to work for a premier auto dealership with a strong reputation that has been doing business since 1920!</li>
<li>See our "Welcome to Our Family" video here: https://www.youtube.com/watch?v=UpOWIYqaAGE</li>
</ul>
You Must...
<br><br>
<ul>
<li>Have a strong work ethic and positive attitude.</li>
<li>Be at least 18 years old and eligible to work in the U.S.</li>
<li>Have a High School Diploma.</li>
<li>Be able to pass a drug screen.</li>
<li>Have a clean valid drivers license.</li>
</ul>
Don't wait... click Apply Now or contact Human Resources at 585-586-7373!
<br><br>
<b>Position Summary:</b><br>
The Service Desk Manager plays a vital role in the service department operations by overseeing all functions of the Main Shop service desk, Express Lane service desk, and Service Reception Lanes.
<br><br>
<b>Daily Duties and Responsibilities:</b><br>
This person is accountable for performing the duties and responsibilities described below. The list, however, is not necessarily an exhaustive description of the duties and responsibilities associated with the job. The employee may also perform other duties and responsibilities as needed.
<br><br>
<b>Primary Responsibilities:</b><br>
Employees
<br><br>
<ul>
<li>Manage day-to-day operation of the following assigned employee groups.</li>
<li>Main Shop Service Advisors</li>
<li>Express Lane Service Advisors</li>
<li>Valets</li>
<li>Shuttle Drivers</li>
<li>Assist service director in recruiting, hiring, and training of all assigned employee groups.</li>
<li>Implement training curriculum for current employees (both internal and external) of great onboarding of new employees.</li>
<li>Ensure established company dress code for all assigned employees.</li>
<li>When applicable, complete 30-60-90-day reviews for assigned employees.</li>
<li>Assist service director in identifying performance improvement opportunities for assigned employee groups and drive improvement through the Action Plan for Success process.</li>
<li>Review key performance indicators with assigned employee groups monthly (one on one).</li>
<li>Assist service director with managing and overseeing Open Ro's and Warranty receivables and work with advisors to improve processes when applicable.</li>
</ul>
<b>Process:</b><br>
<ul>
<li>Invoke a process-driven atmosphere at the service desk and service lanes.</li>
<li>Provide training, coaching and accountability for the following processes as well as processes yet to be developed for assigned employee groups:</li>
<li>Service lane reception utilizing established check process.</li>
<li>Service desk reception</li>
<li>Multi-point inspection process including ¼ rule.</li>
<li>Repair order write-up</li>
<li>Tracking repair status utilizing Era Ignite route sheet. 10:00 / 2:00 / 4:00 rule</li>
<li>Repair order close out</li>
<li>Active delivery</li>
<li>Special order parts</li>
<li>Fix It Right the First Time</li>
<li>Reynold Service Snap</li>
<li>Maintaining Compliance with Toyota Factory Warranty repair orders.</li>
<li>Managing receivable schedules. (Factory Warranty / Aftermarket Warranty)</li>
<li>Working directly with Service CCC and Advisors to ensure seamless customer service while making service appointments and addressing customers' concerns / questions.</li>
<li>Assess concerns and offer corrective actions through process improvement, training, and accountability for all assigned employee groups.</li>
<li>Ensure factory warranty compliance is followed by all assigned employee groups if applicable.</li>
<li>Ensure company policy is followed regarding repair order correctness.</li>
<li>Maintain clean and organized service reception and write-up areas.</li>
<li>Maintain a 3-ring phone rule.</li>
</ul>
<b>Performance:</b><br>
<ul>
<li>Work with the service director creating the monthly service department forecast and expense control.</li>
<li>Maintain established monthly goals for the following metrics:</li>
<li>Effective Labor Rate</li>
<li>Hours Per Repair Hour</li>
<li>$ Per Repair Order</li>
<li>Open Repair orders</li>
<li>Policy</li>
<li>Work with service director in managing and improving individual customer satisfaction scores for the service department. Utilizing Dealer Daily as the tool to do so.</li>
<li>Attend weekly service meetings.</li>
<li>Work with Service Director to maintain a profitable department.</li>
</ul>
Job Requirements
<br><br>
<ul>
<li>Ability to multi-task and prioritize workload</li>
<li>Ability to work independently</li>
<li>High work ethic and a positive attitude</li>
<li>Some computer knowledge and/or experience</li>
<li>Ability to communicate clearly and professionally</li>
<li>High School diploma required</li>
<li>Drug test required</li>
</ul>
PHYSICAL DEMANDS
<br><br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<br><br>
<ul>
<li>Stand, walk, sit</li>
<li>Use hands to finger, handle, or feel objects, tools, or controls</li>
<li>Bend, stretch, and reach with arms and legs</li>
<li>Lift and move up to 20 pounds</li>
<li>Vision requirements include: closeness, distance, peripheral, depth perception and the ability to focus</li>
<li>Use computers and office equipment as part of their daily functions</li>
</ul>
WORK ENVIRONMENT
<br><br>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<br><br>
<ul>
<li>Moderate noise and vibration</li>
<li>Moderate exposure to fumes (e.g., exhaust fumes and paint)</li>
<li>Moderate dust</li>
<li>Extreme exposure to moving mechanical parts and vehicles</li>
<li>Moderate heat and/or cold</li>
<li>Other hazardous and non-hazardous materials</li>
<li>Use computers and office equipment as part of their daily functions</li>
</ul>
WORK SCHEDULE
<br><br>
Full time employees are regularly scheduled for 40 hours within the confines of our operating hours. Overtime as needed and approved by the manager. All employees are required to take meal breaks in accordance with New York state law.
<br><br>
Hoselton Auto Mall is an equal opportunity employer.

Automotive Service Manager

Trenkwalder Turkey

<div>
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  Our global business partner operating in the Industrial Service Sector is looking for a '
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   Managing Director'
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   QUALIFICATIONS:
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   Experience in the industrial production and services sector
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   Strong track record in general management with full P&amp;L ownership
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  <li>
   Proven commercial background, including sales growth, market development, and strategy
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   Broad business understanding across core functions (Finance, Operations, HR, Supply Chain)
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   Outstanding leadership, communication, and stakeholder management skills
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   Fluent in English or German
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  <strong>
   JOB DESCRIPTION:
  </strong>
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   Lead and grow operations end-to-end
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   Shape and execute the commercial strategy for both domestic and export markets
  </li>
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   Own full P&amp;L responsibility and drive sustainable, profitable growth
  </li>
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  <li>
   Build strong relationships with key customers and identify new market opportunities
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   Oversee daily operations across Supply Chain, Logistics, Finance, and HR
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  <li>
   Improve efficiency through continuous improvement and sound decision-making
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  <li>
   Manage budgets, forecasts, and key financial KPIs
  </li>
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   Inspire, coach, and develop a high-performing team
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   Represent the organization externally and strengthen its market presence
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  TW &Idot;nsan Kaynaklar&inodot; Hizmetleri A.&Scedil;. &Ouml;zel &Idot;stihdam B&uuml;rosu olarak 27/12/2024-26/12/2027 tarihleri aras&inodot;nda faaliyette bulunmak &uuml;zere, T&uuml;rkiye &Idot;&scedil; kurumu taraf&inodot;ndan 27/12/2024 tarih ve 17336399 say&inodot;l&inodot; karar uyar&inodot;nca 1006 nolu belge ile faaliyet g&ouml;stermektedir. 4904 say&inodot;l&inodot; kanun gere&gbreve;ince i&scedil; arayanlardan &uuml;cret al&inodot;nmayacak ve menfaat temin edilmeyecektir.
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Managing Director

Mashreq Bank Pakistan Limited

Overview <p>To manage the newly created China Desk for Mashreq by prospecting, identifying, and on-boarding new to bank Chinese relationships in-line with Mashreq Bank's growth strategy. These shall have to fit in the bank's Target Market and Risk Acceptance Criteria as per the approved Corporate Banking strategy.</p> Responsibilities <ul><li>To manage the newly created China Desk for Mashreq by prospecting, identifying, and on-boarding new to bank Chinese relationships in-line with Mashreq Bank's growth strategy. These shall have to fit in the bank's Target Market and Risk Acceptance Criteria as per the approved Corporate Banking strategy.</li></ul> Qualifications / Requirements <ul><li>Seniority level: Director</li><li>Employment type: Internship</li><li>Job function: Business Development and Sales</li><li>Industries: Banking</li></ul><img src="https://www.jobg8.com/Tracking.aspx?zVcfVDlfDov9Fo86e7L7wVBjhH%2bOYAp0s" width="0" height="0" />

Director, International Corporates.CIBG - Corporate Origination and Business Development.Corpor ...

Mitchell Tees

Mitchell Tees, in Pittsford Vermont, is looking to assist our sales and customer service team. We provide custom swag, signs, and sports to a wide customer base. We work hard to develop relationships with the intention of being a one stop shop for clients. We are in search of a friendly and professional Front Desk Receptionist to serve as the director of first impressions in the office. The ideal candidate will possess excellent communication skills, a strong organizational ability, and a commitment to providing exceptional customer service. This role involves managing front desk operations, handling administrative tasks in the office, and ensuring a welcoming environment for all guests. We need someone with a positive attitude, an abundance of energy, and 100% attendance so that we can promote individual and business growth in the office.

Customer Service

HILL International

In einer Zeit, in der Energieeffizienz und Klimaschutz täglich an Bedeutung gewinnen, braucht es Menschen, die mit Weitblick und Tatendrang die Zukunft gestalten wollen. Unser Auftraggeber ist ein Hotspot für Innovationsfreudige, die gemeinsam daran arbeiten, die Energiezukunft voranzutreiben und Fördernehmer und -geber mit dem Ziel zusammenzubringen, neue Ideen zur Marktreife zu bringen. Hier treffen Forschende, Wirtschaftstreibende und politische Akteure aufeinander, um gemeinsam den nächsten Schritt in eine grünere Zukunft zu gehen. Zur Verstärkung des Managementteams suchen wir eine inspirierende und gleichzeitig unternehmerisch denkende Person. <br> <br><strong>Managing Director (w/m/d)</strong> <br><strong>Gestalten Sie das Morgen der Energiewelt!</strong><br /><b>Aufgaben</b> In dieser Schlüsselrolle übernehmen Sie die Gesamtleitung der Organisation und tragen die Verantwortung für die strategische und operative Weiterentwicklung verschiedener Tätigkeitsbereiche der Organisation im Förder- und Innnovationsumfeld. Sie bewahren dabei stets den Blick fürs große Ganze und schaffen durch kluge Positionierung ein attraktives Umfeld für Fördermittel, Investitionen und Partnerschaften. Eine Ihrer wichtigsten Aufgaben neben dem Außenauftritt besteht darin, das Team zu begleiten, zu fördern und gemeinsame Ziele effizient zu verwirklichen und den wirtschaftlichen Erfolg des Vereins zu sichern. Zusätzlich pflegen Sie ein weitreichendes Stakeholder-Netzwerk und sorgen für einen intensiven Erfahrungsaustausch zwischen Industrie, öffentlicher Hand und Forschungseinrichtungen, um neue Wege der Mittelakquise zu eröffnen. Den weiteren Wachstumskurs sichern Sie nachhaltig ab.<br /><b>Profil</b> Zur Erfüllung dieser herausfordernden Aufgabe besitzen Sie eine fundierte akademische Ausbildung in Technik, Natur- oder Umweltwissenschaften oder eine fundierte wirtschaftliche Ausbildung mit Erfahrung im Energiebereich. Zudem bringen Sie eine mehrjährige Führungs- oder Projektleitungserfahrung in Innovations- oder Forschungsprojekten des Energie- oder Technologiesektors inkl. Erfahrung in oder Verständnis für die Fördermittelakquise mit. Sie gehen souverän auf unterschiedliche Gesprächspartner zu und verfügen über Verhandlungsgeschick sowie ein sicheres Auftreten in Deutsch und Englisch. Ihre unternehmerische Denkweise (Entwicklung von Produkt- & Geschäftsmodellen) ermöglicht es Ihnen, langfristige Chancen zu erkennen und umzusetzen, während Sie gleichzeitig das Team mit Ihrer Begeisterung für neue Ansätze mitreißen.<br /><b>Wir bieten</b> Es erwartet Sie eine verantwortungsvolle Position in einem wachsenden und höchst relevanten Umfeld. Sie gestalten die Zukunft einer nachhaltigen Energieversorgung maßgeblich mit und profitieren von einem starken Netzwerk in Wirtschaft, Forschung und Politik. Geboten wird ein Jahresgehalt ab rund € 100.000,- brutto zuzüglich Leistungsbonus, wobei eine Überzahlung je nach Qualifikation und Erfahrung möglich ist. Ein All-in-Vertrag mit flexiblen Arbeitszeiten und die Chance auf hohe Sichtbarkeit in der Branche runden das Angebot ab.<br/><p>JBG81_AT</p>

Managing Director (w/m/d)

Darwinbox

<div><p><b>Job Description</b></p><div><div>
Proof of Execution (PoE) Desk &mdash; Team Lead</div><div>
Location: Cairo, Egypt</div><div>
Reports to: Global Director &ndash; Microsoft Operations, dotted line reporting to Compliance organization</div><div>
Business Unit: Microsoft Operations</div><div></div><div><br>
Role Purpose</div><div>
The PoE Desk Team Lead will establish and manage the new Proof of Execution Desk, ensuring all claims for Microsoft-funded services and pre-sales activities meet compliance standards and program guidance. This role provides strategic oversight, operational leadership, and governance for the PoE validation process, partnering with Regional Operations Centers (ROCs), Microsoft HQ team and Compliance to mitigate risk and maintain program integrity.</div><div></div><div><br>
Key Responsibilities</div><div>
1.Leadership &amp; Strategy</div><div>
oAlign processes with Microsoft program requirements and Noventiq compliance objectives.</div><div>
oDrive continuous improvement and automation opportunities for claim validation workflows.</div><div>
2.Governance &amp; Risk Management</div><div>
oEstablish controls to prevent non-compliant submissions, duplication, fragmentation, and rushed engagements.</div><div>
oMonitor compliance ratios (e.g., pre-sales to post-sales activity ratio) and enforce program best practices.</div><div>
oEscalate high-risk cases to Compliance and ensure timely resolution.</div><div>
3.Operational Oversight</div><div>
oManage PoE Desk team performance, workload distribution, and SLA adherence.</div><div>
oOversee dashboards and reporting for claim validation, anomalies, and regional performance.</div><div>
oEnsure ROC handoff processes are standardized and auditable.</div><div>
4.Stakeholder Engagement</div><div>
oAct as the primary liaison with Microsoft program teams, Compliance, and ROC leads.</div><div>
oProvide guidance and feedback to regional teams on claim quality and evolving program requirements.</div><div>
oRepresent PoE Desk in governance forums and leadership reviews.</div><div>
5.Training &amp; Enablement</div><div>
oDevelop and deliver enablement sessions for ROC teams and field claim owners.</div><div>
oMaintain up-to-date SOPs and quick-reference guides based on Microsoft guidance changes.</div><div>
6.Reporting &amp; Insights</div><div>
oProduce regular dashboards and executive summaries on compliance health, risk trends, and operational KPIs.</div><div>
oRecommend corrective actions and strategic adjustments to leadership.</div><div></div><div><br>
Required Qualifications</div><ul><li>Bachelor&rsquo;s degree in Business, Finance, or related field.</li><li>5+ years in compliance, incentives operations, or program governance.</li><li>Proven experience leading distributed teams and implementing control frameworks.</li><li>Advanced analytical and reporting skills (Excel, Power BI); ability to interpret compliance metrics and risk signals.</li></ul><div></div><div><br>
Preferred / Nice-to-Have</div><ul><li>Experience setting up new operational units.</li><li>Familiarity with Microsoft business or IT Services business in general.</li><li>Knowledge of automation tools and workflow optimization.</li></ul><div></div><div><br>
Competencies &amp; Behaviors</div><ul><li>Strategic thinking with strong execution discipline.</li><li>High integrity and risk-awareness mindset.</li><li>Excellent communication and stakeholder management skills.</li><li>Ability to influence cross-functional teams and drive adoption of compliance standards.</li></ul></div></div>

Proof of Execution (PoE) Desk - Team Lead

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