desk director

UserTesting

<div><div><p>We&rsquo;re UserTesting&mdash;the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.
</p><p></p><p>We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process&mdash;from ideation to launch. With the world&rsquo;s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.
</p><p></p><p>Trusted by more than 3,000 organizations worldwide&mdash;including 75 of the Fortune 100&mdash;UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.
</p><p></p><p>Let&rsquo;s build experiences people love&mdash;together.
</p></div><p></p><p><b>The Opportunity
</b></p><p>At UserTesting, we help organizations make customer-first decisions with confidence. As our Director of Strategic Pricing and Deal Operations , you&rsquo;ll play a critical role in strengthening how we monetize our platform and scale commercial excellence globally.
</p><p></p><p>This role leads our global pricing strategy and Deal Desk function&mdash;bringing clarity, consistency, and governance to how we price, structure, and approve deals across all customer segments. You&rsquo;ll balance growth acceleration with long-term profitability, ensuring we maintain commercial discipline while enabling Sales to move quickly and competitively.
</p><p></p><p>Reporting into senior revenue leadership, you&rsquo;ll lead a team of six (five Deal Desk professionals and one Pricing lead) and partner closely with Sales, Product, Revenue Operations, Finance, and Legal. Your work will directly influence margin health, forecast accuracy, and sustainable revenue growth.
</p><p></p><p><b>Responsibilities
</b></p><ul><li><p>Define and evolve UserTesting&rsquo;s global pricing and packaging strategy across products and customer segments
</p></li><li><p>Establish clear pricing architecture, discount guidelines, approval thresholds, and governance frameworks
</p></li><li><p>Lead complex and strategic deal structuring while providing escalation support for high-value transactions
</p></li><li><p>Scale and develop a high-performing Deal Desk team, driving both efficiency and commercial rigor
</p></li><li><p>Partner with Product on monetization strategy for new launches and packaging evolution
</p></li><li><p>Identify and address discount leakage and margin erosion to improve realized pricing performance
</p></li><li><p>Operationalize pricing frameworks within CRM and CPQ systems, including dashboards and reporting to improve visibility and forecasting accuracy
</p></li></ul><p></p><p><b>Requirements
</b></p><ul><li><p>10+ years of experience in pricing, Deal Desk, revenue operations, or commercial finance, including leadership experience
</p></li><li><p>Proven success building or scaling a global Deal Desk or pricing function in a high-growth SaaS environment
</p></li><li><p>Deep understanding of SaaS pricing models, ARR constructs, discount strategy, and margin management
</p></li><li><p>Strong analytical capabilities with experience in pricing analytics, modeling, and executive-level reporting
</p></li><li><p>Demonstrated ability to influence senior stakeholders across Sales, Product, Finance, and Legal
</p></li><li><p>Experience working with CRM and CPQ systems to operationalize pricing governance
</p></li><li><p>Location: Hybrid or remote (city and country to be confirmed)
</p></li><li><p>Travel: Up to 10&ndash;20% as needed for team and stakeholder alignment
</p></li></ul><p></p><p><b>Don&rsquo;t meet every single requirement but excited about the role? </b>We encourage you to apply. Research shows that some candidates are less likely to apply unless they meet 100% of the requirements&mdash;but you may be exactly the right person for this or other roles. We believe diverse perspectives drive innovation, and we&rsquo;re committed to building a team with a variety of backgrounds, experiences, and skills.
</p><p></p><p><b>Application Process
</b></p><ul><li><p>Meet with a Recruiter
</p></li><li><p>Meet the Hiring Manager
</p></li><li><p>Participate in a Panel Interview
</p></li><li><p>Offer Stage
</p></li></ul><p></p><p><b>Accommodations
</b></p><p>At UserTesting, we&rsquo;re committed to providing inclusive and accessible experiences for our candidates. We believe diverse perspectives are essential to creating exceptional experiences for everyone.
</p><p>If you require accommodations or would like us to tailor the interview process to better suit your needs, please contact us at <b>talentexperience@usertesting.com
</b></p><p></p><p>UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.</p></div>

Director, Pricing and Deal Operations

Black & White Engineering

<div><div><div>Date : 16/02/2026</div>
<div><p>ABOUT THE ROLE</p>
<div><p>Black &amp; White Engineering is a multi-award-winning engineering consultancy, with over 1000 employees in teams based in our UK, European, Middle East and Asia Pacific offices. We have been providing a wide range of engineering consultancy services since 2007.</p>
<p>
Reporting to the Regional Director the purpose of this strategically important role is to lead and oversee a Black &amp; White office, the team development, growth and profitable project delivery.</p>
<p>
The Area Director will work closely with both front and back-office teams across Black &amp; White Engineering, including our Global Design Hubs in Manila and India, ensuring alignment across resourcing, client development and project delivery. They will strengthen and expand strategic client and partner relationships while maintaining a strong understanding of market conditions, emerging opportunities and priority growth sectors.</p>
<div>
The Area Director will be responsible for developing and delivering the office business plan, aligned with the Regional business plan and objectives. Working in collaboration with business support functions, they will ensure the smooth and efficient running of the office, maintaining a positive working environment for all.</div>
</div>
</div><div><p>ROLE RESPONSIBILITIES</p>
<div><ul><li>Manage the Black &amp; White office in line with the values and culture.</li>
<li>Lead, mentor and develop the team to achieve project and business goals in line with the ARI and working to maximum efficiency, adhering/improving on the POW (Plan Of Work) hours.</li>
<li>Manage difficult issues as they arise in a fair and reasonable manner.</li>
<li>Assist in planning and managing office recruitment requirements in compliance with current process.</li>
<li>Support the delivery of projects in accordance with the expectations of the project delivery process from a project management, financial management, QA/QC and technical review perspective.</li>
<li>Proactively manage and monitor programmes, change process and financial reporting for assigned projects to ensure commercial and relationship risk avoidance and management.</li>
<li>Identify design scope change and manage design fee change orders.</li>
<li>Review and forecast project financial performance. Identify and mitigate forecast fee challenges, maintaining the GPF.</li>
<li>Ensure teams are working to maximum efficient and POW (plan of work) efficiency.</li>
<li>Ensure risk and performance monitoring analysis takes place through effective systems of internal control and delegation.</li>
<li>Advise on all technical issues, planning, programming and sequencing of works, relationship issues, reporting, quality, philosophy and culture.</li>
<li>Provide high quality management information and reports to line manager and other leaders as required.</li>
<li>Attend and contribute to monthly management meetings (RMM), ensuring relevant cascade of business updates to project leads (LMM).</li>
<li>Organise and present monthly office updates.</li>
<li>Contribute to the collation of information for monthly regional reports to the board.</li>
<li>Lead the delivery of the ongoing Black &amp; White strategy for continuous improvement at an office level, bringing new ideas in innovations and systems.</li>
<li>Develop and maintain positive relationships with clients and client professional teams for all assigned Projects, personally troubleshooting as necessary.</li>
<li>Represent the Company at technical meetings with customers, professional teams and contractor teams. Seek opportunities to attend industry events as a panel speaker for self and team.</li>
<li>Travel locally and internationally as required to meet project and company needs</li>
<li>Other reasonable duties as appropriate.</li>
</ul></div></div><div><p>ADDITIONAL RESPONSIBILITIES (QHSE)</p>
<div><p>All roles include responsibility for health and safety in line with the requirements set out in the Employee Handbook.</p>
<ul>
<li>Proactively monitor project health &amp; safety processes, culture and behaviours, ensuring compliance with the B&amp;W QMS System</li>
<li>Awareness of H&amp;S policies and procedures and impact on yourself and team</li>
<li>Ensure all staff members complete mandatory compliance training when required</li>
<li>Report any accidents, incidents, near misses appropriately</li>
</ul></div></div><div><p>ROLE ACCOUNTABILITIES</p>
<div><ul><li>Office management</li>
<li>Client acquisition and management</li>
<li>Leading a multi-disciplinary office, maintaining a productive and efficient working environment.</li>
<li>Responsibility for leading a team of line managers who are accountable for developing a team of engineers.</li>
<li>Responsible for managing team performance against team plan, with a focus on profitability</li>
<li>Ultimately responsible for project decision making and resource management</li>
</ul></div></div><div><p>EDUCATION AND TRAINING REQUIREMENT (MINIMUM)</p>
 <div><ul><li>BSc/BEng or HND/HNC in appropriate engineering discipline</li>
<li>MCIBSE/MIET</li>
<li>Chartered Engineer status (or working towards)</li>
</ul></div></div><div><p>EXPERIENCE REQUIREMENTS (MINIMUM)</p>
<div><ul><li>Prior experience of multi disciplinary people leadership</li>
<li>Prior experience of leading complex MEP design for a range of building projects, particularly data centre applications.</li>
<li>Experience and knowledge of relevant design software (e.g. AutoCAD, NES, Cymap)</li>
<li>Prior experience of managing projects internationally.</li>
<li>Prior working knowledge of applicable legal/regulatory requirements, codes and standards</li>
<li>Prior experience of specification design for a range of building types</li>
<li>Sound knowledge &amp; working application of key Health and Safety issues and legislation</li>
<li>Knowledge of MS Office applications Word, Excel etc</li>
</ul></div></div><div><p>GETTING RESULTS AND WORKING TOGETHER</p>
<div><p>The post holder will be expected to operate in line with our workplace values:</p>
<p><b>
ACCOUNTABILITY &gt; </b>Everyone is accountable.</p>
<p><b>
INTEGRITY &gt;</b> We are straight talking, respectful and fair.</p>
<p><b>
SIMPLICITY &gt;</b> Both in our approach and solutions.</p>
<p><b>
SUPPORTIVE &gt; </b>We are approachable, inclusive and recognise success.</p>
<p><b>
QUALITY &gt; </b>We strive to get it right first time, every time.</p></div></div></div></div><p></p>

AREA DIRECTOR (RIYADH)

RTC-1 Employment Services

The Role
<br><b>Position Title:</b> VM Director Employment Type: Full Time Salary: up to 3K KWD depending on experience and qualifications Job Location: Salmiya, Kuwait About the Client: A proud Retail brand in Kuwait, well known within GCC for its growing portfolio of elegant women's fashion Job Description: • Lead, mentor, and develop the Visual Merchandising team (regional and in-store VM managers). • Direct visual merchandising planning for new store openings and refurbishments. • Ensure new concepts reflect the Group’s evolving brand identity. • Source and negotiate with suppliers for props, fixtures, and materials
<br><br>
Requirements
<br><ul>
<li>Bachelor’s degree in Visual Merchandising, Fashion, Design, or related field. • Minimum of 10 years progressive experience in retail visual merchandising • Experience in C Level with minimum 4 years in a director-level role. • Strong portfolio demonstrating commercial visual success and proficiency in design software such as Adobe Creative Suite, SketchUp, or similar</li>
</ul>
About the company
<br>RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

VM Director

<div><div><div>Date : 16/02/2026</div>
<div><p>ABOUT THE ROLE</p>
<div><p>Black &amp; White Engineering is a multi-award-winning engineering consultancy, with over 1000 employees in teams based in our UK, European, Middle East and Asia Pacific offices. We have been providing a wide range of engineering consultancy services since 2007.</p>
<p>
Reporting to the Regional Director the purpose of this strategically important role is to lead and oversee four project teams in the Black &amp; White Dubai office, including team development, growth and profitable project delivery.</p>
<p>
The Area Director will work closely with both front and back-office teams across Black &amp; White Engineering, including our Global Design Hubs in Manila and India, ensuring alignment across resourcing, client development and project delivery. They will strengthen and expand strategic client and partner relationships while maintaining a strong understanding of market conditions, emerging opportunities and priority growth sectors.</p>
<div>
The Area Director will be responsible for developing and delivering the office business plan, aligned with the Regional business plan and objectives. Working in collaboration with business support functions, they will ensure the smooth and efficient running of the office, maintaining a positive working environment for all.</div>
</div>
</div><div><p>ROLE RESPONSIBILITIES</p>
<div><ul><li>Manage the Black &amp; White office in line with the values and culture.</li>
<li>Lead, mentor and develop the team to achieve project and business goals in line with the ARI and working to maximum efficiency, adhering/improving on the POW (Plan Of Work) hours.</li>
<li>Manage difficult issues as they arise in a fair and reasonable manner.</li>
<li>Assist in planning and managing office recruitment requirements in compliance with current process.</li>
<li>Support the delivery of projects in accordance with the expectations of the project delivery process from a project management, financial management, QA/QC and technical review perspective.</li>
<li>Proactively manage and monitor programmes, change process and financial reporting for assigned projects to ensure commercial and relationship risk avoidance and management.</li>
<li>Identify design scope change and manage design fee change orders.</li>
<li>Review and forecast project financial performance. Identify and mitigate forecast fee challenges, maintaining the GPF.</li>
<li>Ensure teams are working to maximum efficient and POW (plan of work) efficiency.</li>
<li>Ensure risk and performance monitoring analysis takes place through effective systems of internal control and delegation.</li>
<li>Advise on all technical issues, planning, programming and sequencing of works, relationship issues, reporting, quality, philosophy and culture.</li>
<li>Provide high quality management information and reports to line manager and other leaders as required.</li>
<li>Attend and contribute to monthly management meetings (RMM), ensuring relevant cascade of business updates to project leads (LMM).</li>
<li>Organise and present monthly office updates.</li>
<li>Contribute to the collation of information for monthly regional reports to the board.</li>
<li>Lead the delivery of the ongoing Black &amp; White strategy for continuous improvement at an office level, bringing new ideas in innovations and systems.</li>
<li>Develop and maintain positive relationships with clients and client professional teams for all assigned Projects, personally troubleshooting as necessary.</li>
<li>Represent the Company at technical meetings with customers, professional teams and contractor teams. Seek opportunities to attend industry events as a panel speaker for self and team.</li>
<li>Travel locally and internationally as required to meet project and company needs</li>
<li>Other reasonable duties as appropriate.</li>
</ul></div></div><div><p>ADDITIONAL RESPONSIBILITIES (QHSE)</p>
<div><p>All roles include responsibility for health and safety in line with the requirements set out in the Employee Handbook.</p>
<ul>
<li>Proactively monitor project health &amp; safety processes, culture and behaviours, ensuring compliance with the B&amp;W QMS System</li>
<li>Awareness of H&amp;S policies and procedures and impact on yourself and team</li>
<li>Ensure all staff members complete mandatory compliance training when required</li>
<li>Report any accidents, incidents, near misses appropriately</li>
</ul></div></div><div><p>ROLE ACCOUNTABILITIES</p>
<div><ul><li>Office management</li>
<li>Client acquisition and management</li>
<li>Leading a multi-disciplinary office, maintaining a productive and efficient working environment.</li>
<li>Responsibility for leading a team of line managers who are accountable for developing a team of engineers.</li>
<li>Responsible for managing team performance against team plan, with a focus on profitability</li>
<li>Ultimately responsible for project decision making and resource management</li>
</ul></div></div><div><p>EDUCATION AND TRAINING REQUIREMENT (MINIMUM)</p>
 <div><ul><li>BSc/BEng or HND/HNC in appropriate engineering discipline</li>
<li>MCIBSE/MIET</li>
<li>Chartered Engineer status (or working towards)</li>
</ul></div></div><div><p>EXPERIENCE REQUIREMENTS (MINIMUM)</p>
<div><ul><li>Prior experience of multi disciplinary people leadership</li>
<li>Prior experience of leading complex MEP design for a range of building projects, particularly data centre applications.</li>
<li>Experience and knowledge of relevant design software (e.g. AutoCAD, NES, Cymap)</li>
<li>Prior experience of managing projects internationally.</li>
<li>Prior working knowledge of applicable legal/regulatory requirements, codes and standards</li>
<li>Prior experience of specification design for a range of building types</li>
<li>Sound knowledge &amp; working application of key Health and Safety issues and legislation</li>
<li>Knowledge of MS Office applications Word, Excel etc</li>
</ul></div></div><div><p>GETTING RESULTS AND WORKING TOGETHER</p>
<div><p>The post holder will be expected to operate in line with our workplace values:</p>
<p><b>
ACCOUNTABILITY &gt; </b>Everyone is accountable.</p>
<p><b>
INTEGRITY &gt;</b> We are straight talking, respectful and fair.</p>
<p><b>
SIMPLICITY &gt;</b> Both in our approach and solutions.</p>
<p><b>
SUPPORTIVE &gt; </b>We are approachable, inclusive and recognise success.</p>
<p><b>
QUALITY &gt; </b>We strive to get it right first time, every time.</p></div></div></div></div><p></p>

AREA DIRECTOR (DUBAI)

Coury Hospitality

Why Work at Plunge Beach Resort?
<br>Plunge Beach Resort in FLauderdale By The Sea is a laid-back, beachfront workplace with a fun, creative vibe. Just steps from the ocean, it offers a refreshing setting where curators enjoy a relaxed, supportive environment and genuine guest connections. With its retro-meets-modern style and tight-knit crew, it’s the perfect place to grow your hospitality career while embracing the beach life.
<br><br>
<b>Job Title:</b> Front Desk Manager
<br><b>Department:</b> Front Office/Rooms
<br><b>Reports To:</b> Director of Front Office / General Manager
<br><b>Job Type:</b> Salary
<br><br>
<b>Job Summary:</b><br>
The Front Desk Manager is responsible for the overall leadership, operation, and performance of the front desk team, ensuring exceptional guest service, operational efficiency, and adherence to luxury and boutique hotel standards. This role oversees staffing, training, service quality, and financial accuracy while fostering a professional, service-driven culture at the front desk.
<br><br>
<b>Key Responsibilities:</b><br>
<ul>
<li>Oversee daily front desk operations to ensure seamless guest arrivals, departures, and stay experiences.</li>
<li>Lead, train, coach, and evaluate front desk team members to uphold luxury service standards.</li>
<li>Develop schedules, manage labor, and ensure adequate staffing levels.</li>
<li>Handle escalated guest concerns and service recovery with professionalism and authority.</li>
<li>Ensure accurate execution of check-in, check-out, billing, and cash-handling procedures.</li>
<li>Monitor room inventory, upgrades, and availability in coordination with revenue and housekeeping teams.</li>
<li>Oversee and ensure the timely, accurate delivery of guest amenities, welcome gifts, and special requests in coordination with bell services, housekeeping, and other departments.</li>
<li>Maintain compliance with hotel policies, brand standards, and service expectations.</li>
<li>Conduct regular audits of guest accounts, reports, and operational procedures.</li>
<li>Support budget goals, expense controls, and revenue opportunities at the front desk.</li>
<li>Maintain a polished front desk environment and professional team appearance.</li>
<li>Ensure adherence to security, privacy, emergency, and safety procedures.</li>
<li>Collaborate with housekeeping, bell services, engineering, and other departments to ensure seamless operations.</li>
<li>Lead by example, demonstrating exceptional guest service and professionalism at all times.</li>
<li>Support Front Desk team as required during high- volume periods</li>
<li>Any other tasks assigned by Director of Rooms or General Manager</li>
</ul>
<b>Qualifications:</b><br>
<ul>
<li>High school diploma or equivalent; Hospitality degree preferred.</li>
<li>2+ years of experience in front office, reservations, or rooms control in a hotel environment.</li>
<li>Proficiency in hotel PMS systems (e.g. Opera, OnQ, or similar) preferred</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Excellent communication and problem-solving abilities.</li>
<li>Ability to work in a fast-paced environment and handle pressure situations.</li>
<li>Previous front desk leadership or management experience in a luxury or boutique hotel.</li>
<li>Strong leadership, coaching, and performance management skills.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Strong problem-solving and decision-making abilities.</li>
<li>Proficiency with property management systems and front office reporting.</li>
<li>Strong organizational and time-management skills.</li>
<li>Professional demeanor and ability to manage sensitive situations discreetly.</li>
<li>Ability to lead in a fast-paced, guest-focused environment.</li>
</ul>
<b>Working Conditions:</b><br>
<ul>
<li>Full-time shifts include weekends, evenings, and holidays.</li>
<li>Primarily indoor, office-based work environment within the resort.</li>
<li>Ability to stand and walk for extended periods.</li>
<li>Ability to move throughout the property as needed.</li>
</ul>


Front Desk Manager - Plunge Beach Resort

MOBCO Group

<div>
 <p>
  We are seeking a highly accomplished Estimation Director with approximately 25 years of experience in the construction industry
  <strong>
  </strong>
  to lead our estimation function for major projects in Saudi Arabia. The ideal candidate will have a strong Civil Engineering background, extensive contracting experience, and a proven track record delivering accurate estimates for mega-scale developments, particularly within hospitality and high-rise construction.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  &bull; Lead and oversee the preparation of cost estimates for large-scale construction tenders and projects
 </p>
 <p>
  &bull; Develop competitive pricing strategies aligned with project scope and commercial objectives
 </p>
 <p>
  &bull; Review drawings, specifications, BOQs, and tender documents to ensure accuracy and completeness
 </p>
 <p>
  &bull; Provide strategic input on risk assessment, value engineering, and cost optimization
 </p>
 <p>
  &bull; Coordinate with engineering, procurement, planning, and commercial teams during bid preparation
 </p>
 <p>
  &bull; Mentor estimation teams and establish best practices within the department
 </p>
 <p>
  &bull; Support contract negotiations and client engagement during tender phases
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Qualifications &amp; Experience:
  </strong>
 </p>
 <p>
  &bull; Bachelor&rsquo;s degree in Civil Engineering (Master&rsquo;s preferred)
 </p>
 <p>
  &bull; Around 25 years of experience in construction estimation and commercial functions
 </p>
 <p>
  &bull; Proven experience delivering mega projects, especially:
 </p>
 <p>
  &ndash; 5-star hospitality developments
 </p>
 <p>
  &ndash; High-rise towers
 </p>
 <p>
  &ndash; Large contracting projects
 </p>
 <p>
  &bull; Strong knowledge of the Saudi construction market, pricing trends, suppliers, and subcontractors
 </p>
 <p>
  &bull; Demonstrated contracting background is essential
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Core Competencies:
  </strong>
 </p>
 <p>
  &bull; Strategic commercial mindset
 </p>
 <p>
  &bull; Advanced cost estimation expertise
 </p>
 <p>
  &bull; Leadership and stakeholder management skills
 </p>
 <p>
  &bull; Strong negotiation and analytical abilities
 </p>
 <p>
  &bull; Excellent communication skills
 </p>
 <p>
  If you are an experienced estimation leader with a strong record in mega construction projects within KSA, we welcome your application.
 </p>
</div>


Estimation Director

Accor

<div><b>Company Description</b><p><br>
Founded in 2000 in Antalya by award-winning Turkish entrepreneur <b>Fettah Tamince</b>, who desired to create cities within cities.</p><p>
Encapsulating traditional Turkish hospitality, where each Rixos destination is a rich living space where guests and residents can find everything they need, always in carefree atmosphere.</p><p>
In 2017 Rixos Hotels announces a strategic partnership with Accor Hotels, and in 2022 Rixos becomes part of Ennismore&rsquo;s &ldquo;Immersive Resorts&rdquo; and becomes the backbones of &ldquo;All Inclusive Collection&rdquo;.</p><p><b>
Brand Network:</b></p><p>
Currently 35 hotels (13,000+ rooms) operating and more than 20 hotels (12,000+ rooms) in the pipeline.</p><p>
With a global presence, Rixos Hotels &amp; Resorts are renowned for providing guests of all ages and interests with the <b>ultimate all-inclusive experience</b>.</p><p>
With <b>all-inclusive, all-exclusive</b> <b>programming</b> and <b>services</b>, we cater for every member of the <b>family and we are always where our guests want us to be!</b></p><p><b>
What is special about Rixos Service?</b></p><p>
A culture of noticing the little things and knowing that the little things have always been the big things!</p><p>
Are you ready to join our amazing multicultural environment, work in real luxury hotels with ongoing career growth and development opportunities, as well as the most competitive salary and benefits?</p><p><i>
Apply now, join Rixos and make a difference in others&rsquo; life!</i></p><b><br>
Job Description</b><p><br>
You will take the lead on the Rixos Radamis complex financial strategy, operational performance, financial reporting, optimizing internal controls, team management &amp; development, capital expenditure review &amp; developing productive relationships with 3rd parties. The role will work closely with the Cluster Managing Director, cross functional Executive Team, Regional Office and Owning Company to drive the performance of the complex.</p><p>
The Cluster Director of Finance will lead the Finance teams across the complex, ensuring alignment with brand standards, corporate policies, and local regulatory requirements.</p><p><b>
Strategic Financial Leadership</b></p><ul><li>
Develop and implement cluster-wide financial strategies aligned with business objectives.</li><li>
Provide proactive financial analysis and recommendations to the Cluster Managing Director and Executive Committee.</li><li>
Drive revenue optimization, cost control, and profitability enhancement initiatives.</li><li>
Support long-term business planning, investment evaluation, and capital expenditure projects.</li></ul><p><b>
2. Financial Planning &amp; Reporting</b></p><ul><li>
Oversee the preparation of annual budgets, forecasts, and business plans for the complex.</li><li>
Ensure timely and accurate monthly financial reporting in accordance with corporate and brand standards.</li><li>
Monitor key financial performance indicators (KPIs) and provide variance analysis with corrective action plans.</li><li>
Present financial results to ownership and corporate stakeholders.</li></ul><p><b>
3. Compliance &amp; Governance</b></p><ul><li>
Ensure full compliance with Egypt's statutory requirements, tax regulations, and corporate policies.</li><li>
Maintain robust internal control systems to safeguard company assets.</li><li>
Oversee internal and external audits and ensure timely resolution of audit findings.</li><li>
Ensure adherence to local employment laws, financial regulations, and reporting standards.</li></ul><p><b>
4. Cash Flow &amp; Treasury Management</b></p><ul><li>
Monitor cash flow, working capital, and banking relationships.</li><li>
Oversee accounts payable, receivable, payroll controls, and credit management.</li><li>
Ensure appropriate financial risk management practices are in place.</li></ul><p><b>
5. Operational &amp; Commercial Support</b></p><ul><li>
Partner with operational leaders to analyze departmental performance and cost structures.</li><li>
Support pricing strategies, contract negotiations, procurement controls, and supplier management.</li><li>
Review contracts and commercial agreements to mitigate financial risk.</li></ul><p><b>
6. Team Leadership &amp; Development</b></p><ul><li>
Lead, mentor, and develop the Finance teams across the complex.</li><li>
Promote a culture of accountability, transparency, and continuous improvement.</li><li>
Conduct performance appraisals and succession planning for the department.</li><li>
Foster strong cross-department collaboration.</li></ul><p></p><b><br>
Qualifications</b><br>
<ul><li>
Bachelor&rsquo;s degree in Finance, Accounting, or a related field (Master&rsquo;s or MBA preferred).</li><li>
CPA, ACCA, CMA, or equivalent certification is highly desirable.</li><li>
Minimum of 10-15 years of progressive financial leadership experience in the hospitality industry, with at least 5 years in a senior leadership role.</li><li>
Proven experience in all-inclusive resort operations is a strong advantage.</li><li>
In-depth knowledge of Egyptian financial regulations, taxation, and labor laws.</li><li>
Proficiency in financial management systems (e.g., SunSystems, Opera, or similar).</li><li>
Exceptional analytical, organizational, communication, and interpersonal skills.</li><li>
Proven leadership ability with a hands-on, proactive approach.</li><li>
Proficient in financial software (e.g., Sun Systems, Opera, Micros, Excel, etc.).</li><li>
A native Arabic speaker with fluency in the English language is a must.</li></ul></div>

Cluster Director Finance

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