desk officer

KnackHR

Front Desk Officer Location: Shapes Community, Al Rehman Garden, LahoreShapes Community is a leading name in fitness, health, and lifestyle services across Pakistan. We are committed to promoting wellness and providing exceptional customer experiences. We are currently looking for a Front Desk Officer at our Al Rehman Garden, Lahore branch to be the first point of contact for our valued members and visitors.Job Role &amp; Responsibilities:As a Front Desk Officer, you will represent the face of our organization, ensuring a welcoming and professional environment for all members and guests. Your key responsibilities include:<ul><li>Greeting and assisting members and visitors in a courteous and professional manner.</li><li>Managing member check-ins and registrations using the front desk system.</li><li>Answering phone calls, emails, and customer inquiries efficiently.</li><li>Handling membership renewals, payments, and daily cash transactions.</li><li>Maintaining accurate records of attendance, memberships, and customer interactions.</li><li>Coordinating with the customer care and fitness teams to ensure smooth operations.</li><li>Managing appointment schedules and providing information about club services and promotions.</li><li>Ensuring the front desk area is tidy, organized, and presentable at all times.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree (preferably in Business Administration, Hospitality, or a related field).</li><li>1&ndash;3 years of experience in a customer service or front desk role (experience in the fitness or hospitality industry is a plus).</li><li>Strong communication and interpersonal skills.</li><li>Proficient in MS Office (Word, Excel) and comfortable with digital systems.</li><li>Pleasant personality with a professional appearance.</li></ul>Requirements<ul><li>Excellent verbal and written communication skills.</li><li>Ability to handle multiple tasks in a fast-paced environment.</li><li>Punctual, organized, and detail-oriented.</li><li>Willing to work flexible hours, including evenings and weekends</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

Front Desk Officer

Aptitude Migration Pty Ltd

The Front Desk Officer serves as the first point of contact for clients and visitors, ensuring a professional reception experience while supporting administrative, sales, and counseling functions. This role is key to maintaining front-desk efficiency, managing client interactions, and assisting in daily operational coordination across departments.Key Responsibilities:Client Reception &amp; Front-Desk Management<ul><li>Welcome and register all walk-in clients and visitors in the CRM/front-desk system.</li><li>Maintain a clean, organized, and brand-compliant reception area.</li><li>Handle calls, manage appointments, and ensure smooth client flow.</li><li>Supervise office support staff for front area readiness and supplies.</li><li>Track and report daily client footfall to the CSR Team Lead.</li></ul>Administrative &amp; Documentation Support<ul><li>Assist clients with form filling, scanning, and document submission.</li><li>Maintain accurate records, files, and front-desk documentation.</li><li>Ensure all assigned administrative tasks are completed and reported daily.</li></ul>Sales &amp; Marketing Assistance<ul><li>Manage active campaign leads and route them to relevant teams.</li><li>Support marketing and sales campaigns through follow-ups and coordination.</li><li>Help achieve attendee and conversion targets for events and promotions.</li></ul>Client Assistance &amp; Counseling Support<ul><li>Provide basic service information and assist with appointment scheduling.</li><li>Support counselors in client follow-ups and documentation queries.</li><li>Meet daily call targets and maintain updated client logs.</li></ul>Performance Targets &amp; KPIs<ul><li>Achieve monthly targets.</li><li>Complete assigned call targets and support overall branch performance goals.</li></ul>Professionalism &amp; Conduct<ul><li>Maintain professional grooming, punctuality, and service etiquette.</li><li>Follow company dress code and uphold reception standards.</li><li>Exhibit a positive, client-focused attitude and ethical behavior.</li></ul>Reporting &amp; Coordination<ul><li>Report daily activities, attendance, and service metrics to the CSR Team Lead.</li><li>Coordinate with BSM, counseling, and marketing teams for operational alignment.</li><li>Escalate client issues or operational concerns promptly.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Business Administration, Communications, or related field.</li><li>1&ndash;3 years of front-desk or client service experience.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational, multitasking, and reporting abilities.</li><li>Proficient in MS Office and CRM systems.</li><li>Professional demeanor and client-oriented mindset.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Dr Arshad Health Associates

Job description:The Front Desk Officer will serve as the first point of contact for patients, visitors, and diplomats, providing a welcoming, professional, and culturally sensitive experience. This role involves managing front-desk operations, handling incoming communications, and ensuring smooth coordination between patients and the clinical team. The ideal candidate will maintain high standards of service while ensuring confidentiality, efficiency, and courtesy at all times.Key Responsibilities<ul><li>Greet and welcome all patients, visitors, and diplomats in a courteous and professional manner.</li><li>Manage patient check-ins and check-outs, ensuring accurate and complete documentation.</li><li>Maintain a clean, organized, and presentable reception area.</li><li>Coordinate appointment scheduling and confirmations.</li><li>Handle incoming calls, emails, and inquiries promptly and professionally.</li><li>Provide information about clinic services, timings, policies, and procedures.</li><li>Assist patients and diplomats in navigating services with discretion and cultural sensitivity.</li><li>Manage feedback, complaints, and service issues, escalating where necessary.</li><li>Maintain accurate patient records and update the database as required.</li><li>Coordinate with clinical and administrative staff to ensure smooth patient flow.</li><li>Manage courier, document handling, and other clerical tasks.</li><li>Ensure compliance with patient confidentiality protocols and clinic policies.</li></ul>Qualifications &amp; Skills Required<ul><li>Bachelor&rsquo;s degree or equivalent qualification preferred.</li><li>Minimum 1 years of experience in front-desk or customer service roles, preferably in a healthcare or hospitality setting.</li><li>Proficiency in MS Office and basic computer applications.</li><li>Excellent verbal and written communication skills in English</li><li>Strong interpersonal skills, with the ability to interact professionally with both local and international clients.</li><li>Ability to multitask, stay organized, and work under pressure.</li><li>Well-groomed, professional appearance with a positive attitude.</li></ul>Other Requirements<ul><li>Understanding of cross-cultural etiquette and diplomatic protocols.</li><li>Flexibility to work in shifts, weekends, or extended hours when required.</li><li>Commitment to patient privacy and ethical service delivery.</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

Simcoe IT

Key ResponsibilitiesGreet and welcome visitors in a friendly and professional manner.Manage incoming calls, messages, and emails; direct them to the appropriate departments.Maintain visitor logs and ensure front desk security protocols are followed.Handle client inquiries and provide accurate information about the company&rsquo;s real estate projects and services.Coordinate with the sales and management teams for client meetings and appointments.Maintain a clean and organized reception area at all times.Assist in administrative and clerical tasks such as filing, data entry, and document handling.Support daily office operations and ensure smooth communication within the team.RequirementsBachelor&rsquo;s degree (Graduation mandatory).2&ndash;3 years of proven experience as a receptionist or front desk officer.Excellent communication and interpersonal skills.Presentable and professional appearance.Proficiency in MS Office (Word, Excel, Outlook).Strong organizational and multitasking abilities.Fluency in Urdu and English; Pashto is a plus.BenefitsCompetitive salary package.Sales incentives (based on performance).Medical insurance coverage.Professional and growth-oriented work environment.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>front desk: 1 year (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Front Desk Officer (Female)

Family Builders & Developers

We are seeking a professional Front Desk Officer (Female) to serve as the first point of contact for clients and visitors while providing organized and efficient administrative support to ensure smooth office operations.RESPONSIBILITIES:<ul><li>Greet and assist clients, visitors, and staff in a professional manner.</li><li>Manage incoming calls, emails, and correspondence.</li><li>Schedule appointments and maintain office calendars.</li><li>Perform general administrative tasks including filing, data entry, and document management.</li><li>Coordinate with other departments to support daily office operations.</li></ul>REQUIREMENTS:<ul><li>Must be graduated.</li><li>At least 2 years of previous experience in a front desk, receptionist, or administrative role.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook).</li><li>Professional appearance and demeanor.</li><li>Must be highly active and able to multitask.</li></ul>LOCATION: Near Lucky One Mall, Karachi<ul><li>Candidates residing near Lucky One Mall, Karachi, or able to commute easily will be preferred.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Naeem surgical hospital

Position Overview:You will serve as the first point of contact for patients and visitors, ensuring a warm, professional, and efficient reception experience. The role involves managing patient registration, appointment scheduling, and general inquiries while maintaining confidentiality and upholding hospital service standards.Key Responsibilities:<ul><li>Greet and assist patients, visitors, and vendors courteously upon arrival.</li><li>Register new patients and update existing patient records accurately in the hospital management system.</li><li>Schedule, confirm, and reschedule patient appointments in coordination with doctors and departments.</li><li>Manage telephone inquiries, direct calls to appropriate personnel, and provide relevant information.</li><li>Ensure the reception area is clean, organized, and welcoming at all times.</li><li>Handle billing inquiries, collect payments, and issue receipts as required.</li><li>Coordinate with other hospital departments to ensure smooth patient flow and service delivery.</li><li>Maintain patient confidentiality and adhere to all hospital policies and data protection regulations.</li><li>Assist with administrative duties such as filing, correspondence, and record management.</li><li>Manage daily attendance sheets, visitor logs, and front desk reports.</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Public Relations, or a related field.</li><li>Minimum of 1&ndash;3 years&rsquo; experience in front desk, customer service, or hospital reception roles.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency in MS Office and hospital management software (e.g., HIS, EMR).</li><li>Ability to handle stressful situations calmly and professionally.</li><li>Presentable appearance and courteous demeanor.</li><li>Knowledge of medical terminology will be an added advantage.</li></ul>Key Competencies:<ul><li>Patient-focused attitude</li><li>Professional communication</li><li>Attention to detail</li><li>Time management</li><li>Team collaboration</li><li>Confidentiality and integrity</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per month

Aesthetics Hub Clinic

We are looking for a confident, well-presented, and customer-focused Front Desk Officer / Receptionist to manage front office operations, greet clients, handle calls, and provide administrative support.The ideal candidate should have excellent communication skills and a professional attitude.Key Responsibilities:<ul><li>Welcome and greet clients and visitors in a friendly and professional manner.</li><li>Manage incoming phone calls, messages, and inquiries efficiently.</li><li>Schedule and confirm appointments with clients and doctors.</li><li>Maintain visitor logs and ensure smooth flow at the reception area.</li><li>Coordinate with staff and management for daily branch operations.</li><li>Maintain office files, records, and documentation.</li><li>Handle payments and receipts when required.</li><li>Ensure cleanliness and organization of the front desk and waiting area.</li><li>Assist in daily administrative tasks assigned by management.</li></ul>Requirements:<ul><li>Education: Minimum Bachelor&rsquo;s degree (Intermediate acceptable with strong experience).</li><li>Experience: 1&ndash;2 years of experience in a similar role (Clinic, Salon, or Corporate Office preferred).</li><li>Skills:</li><li>Strong communication and interpersonal skills</li><li>Polite, confident, and well-groomed personality</li><li>Proficiency in MS Office and basic computer use</li><li>Ability to multitask and handle clients professionally</li></ul>Timings &amp; Salary:<ul><li>Timings: 10:30 AM &ndash; 7:00 PM (Flexible for weekends if required)</li></ul>Job Type: Full-timePay: From Rs30,000.00 per monthWork Location: In person

Front Desk Officer Receptionist

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Front Desk Officer

Front Desk Officer

Front Desk Officer

Front Desk Officer (Female)

Front Desk Officer (Female)

Front Desk Officer

Front Desk Officer Receptionist