desk representative

CGS Group

<div>Job Title: POS Help Desk Customer Support Representative 
 
Job Summary: 
The POS Help Desk Customer Support Representative is responsible for providing technical assistance and customer support for point-of-sale (POS) systems. This role involves troubleshooting hardware issues, assisting end users with system functionality, and ensuring minimal disruption to business operations. The ideal candidate is customer-focused, technically skilled, and able to resolve issues efficiently in a fast-paced environment. 
 
Key Responsibilities: 
Provide first-level technical support for POS systems via phone, email, or chat 
Troubleshoot and resolve issues related to POS software, hardware, and network connectivity 
Guide users through step-by-step solutions in a clear and professional manner 
Escalate complex or unresolved issues to higher-level support teams when necessary 
Document all customer interactions, issues, and resolutions in the ticketing system 
Maintain a high level of customer satisfaction through effective communication and problem-solving 
 
Qualifications: 
High school diploma or equivalent (Associate's or Bachelor's degree in IT or related field preferred) 
1&ndash;3 years of experience in a help desk, technical support, or customer service role 
Familiarity with POS systems, retail is a plus 
Basic understanding of networking concepts (Wi-Fi, routers, IP configurations) is a plus 
Strong troubleshooting and analytical skills 
Excellent verbal and written communication skills 
Ability to multitask and work in a fast-paced environment 
Experience with ticketing systems (e.g. ServiceNow, Oracle) preferred 
 
Skills &amp; Competencies: 
Customer-focused mindset 
Problem-solving and critical thinking 
Attention to detail 
Time management and organizational skills 
Ability to remain calm under pressure 
 
Work Environment: 
May require shift work, including evenings, weekends, or holidays</div><div></div>

POS Help Desk Customer Support Representative

INTERIM RESOURCES LTD

Front Desk Receptionist Company: INTERIM RESOURCES LTD Location: Austin, Texas, United States Employment Type: FULL_TIME Salary: $32,000 - $33,000 USD per annum Job Overview INTERIM RESOURCES LTD is a dynamic marketing company dedicated to helping businesses enhance their visibility, strengthen their brand identity, and achieve measurable growth. By combining creative strategies with data-driven insights, we deliver impactful marketing solutions across various industries. We are currently seeking a professional and welcoming Front Desk Receptionist to be the first point of contact for our company. The ideal candidate will be a polished and articulate individual responsible for managing our front desk and providing crucial administrative support, ensuring a seamless and positive experience for our clients, visitors, and team members. Responsibilities As the Front Desk Receptionist, you will be central to our daily operations. Your key duties will include:  <ul><li>Greeting clients, visitors, and staff in a professional and friendly manner.</li><li>Answering, screening, and forwarding incoming phone calls while providing basic information when needed.</li><li>Managing and distributing incoming and outgoing mail, deliveries, and correspondence.</li><li>Maintaining a tidy, presentable, and well-organised reception and meeting room area.</li><li>Scheduling appointments, managing calendars, and co-ordinating meeting room bookings.</li><li>Providing general administrative and clerical support to various departments as required.</li><li>Monitoring office supplies inventory and placing orders when necessary.</li><li>Assisting with the organisation of company events and client meetings.</li></ul>Qualifications To be successful in this role, you should possess the following skills and qualifications:  <ul><li>Proven work experience as a Receptionist, Front Office Representative, or a similar role.</li><li>Proficiency in the Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).</li><li>Exceptional verbal and written communication skills with a professional telephone manner.</li><li>Excellent organisational skills with the ability to multitask and prioritise effectively in a fast-paced environment.</li><li>A proactive approach to problem-solving and strong attention to detail.</li><li>A customer-focused attitude with a polite and professional demeanour.</li><li>The ability to maintain discretion and confidentiality.</li></ul>

Front desk receptionist

Drybar

<div>Overview:
<div>
Drybar is a blowdry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that&rsquo;s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients.</div><div></div><div> 
Drybar Indy Downtown Bottleworks Front Desk Concierge &amp; Sales Associate Benefits:</div><ul><li>
WEEKLY PAY! Earn hourly + commissions</li><li>
Competitive compensation plan with potential to make between $15-$25 per hour depending on performance</li><li>
Free monthly shampoo and blowout hair services (yessss!)</li><li>
Membership sales bonus opportunities</li><li>
Flexible Set Schedule Hours</li><li>
Discounts on all retail products</li><li>
Clear career path to grow as a professional</li><li>
Ongoing training</li><li>
Ability to work between all Indy-area Drybar locations (Carmel, Keystone Crossing, Downtown Bottleworks)</li></ul><div></div><div> 
Sales Associate / Customer Service Representative Qualifications:</div><ul><li>
1+ years&rsquo; experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)</li><li>
Previous experience with Point of Sale Systems strongly preferred</li><li>
Previous salon/spa experience preferred but not required</li><li>
High school diploma or equivalent</li><li>
Ability to work at a sustained, fast pace</li><li>
Excellent problem solving and troubleshooting skills</li><li>
Track record in providing over-the-top, amazing customer service!</li><li>
Ability to multitask with ease</li><li>
Frequently required to stand and/or walk for duration of 6-8 hour long shifts</li><li>
Has the technical ability and skills to operate a point of sale system</li><li>
Problem solver &ndash; use logic and support resources to solve problems at the front desk</li><li>
Maintains professional demeanor under pressure</li><li>
Shows up for scheduled shifts and is reliable</li><li>
Communicates respectfully and is a good team player :)</li><li>
Drybar follows all applicable federal, state and local laws regarding background checks</li></ul>
Legal Disclaimer: &copy;2023 DB Franchise, LLC (&ldquo;DBF&rdquo;). Each Drybar&reg; shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners&rsquo; shops are their employees, not those of DBF. Drybar&reg; + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.</div>

Front Desk Salon Concierge - Guest Service & Sales

Fairfield Inn Hunstville

<div><h3 class="jobSectionHeader">Your Hospitality Career Starts Here &ndash; Join the Front Desk Dream Team at Fairfield Inn Huntsville! Be the Smile That Starts Every Great Stay &ndash; Now Hiring Guest Service Superstars! Love People? Thrive on Energy? Fairfield Inn Huntsville Wants You at the Front Desk!</h3><h4 class="jobSectionHeader">
Perks</h4>
Marriott employee rates
We currently have an opening for a Guest Service Representative. Dynamic individuals who are team players and are looking to join a positive environment are encouraged to apply.
Key attributes and responsibilities of the position include:
 Practices customer service behaviors, such as listening, initiative, responsiveness, cheerfulness, accommodation, courtesy, honesty, and professionalism
 Demonstrates good communication skills and helps ensure optimum communication between all guests, all shifts, departments, and management
 Checks guests in and out in a cheerful, friendly manner, maintaining efficiency, accuracy, and compliance with legal requirements and company standards
 Ensures accurate processing of charges and completes/balances end of shift reports with full handover to next shift
 Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages
 Observes safe cash handling procedures required by company policy and is responsible for the cash drawer, cash, and credit card information transactions for the shift
 Takes and records advance reservations accurately and confirms requests
 Maintains a clean and organized lobby and front desk area including restocking coffee and amenities Qualifications:
 Experience in other hotels or a comparable service industry dealing with customers
 Prior PMS system experience a plus!</div>

Front Desk Agent - Guest Services

Family Floors Inc

Job Title: Part-Time Front Desk Receptionist for Huntington Beach and Long Beach StoresLocation: Huntington Beach and Long BeachCompany: Family Floors Inc.About Us: At Family Floors, we pride ourselves on delivering outstanding customer service and creating a welcoming environment for our clients. As a leading flooring company, we are committed to excellence, innovation, and professionalism.Job Description: We are seeking a dynamic and personable Receptionist to be the first point of contact for our clients and visitors. The ideal candidate will possess exceptional customer service skills, a professional demeanor, and the ability to manage multiple tasks efficiently. You will alternate between both locations as needed for support.Key Responsibilities:<ul><li>Greet clients and visitors with a warm and welcoming attitude.</li><li>Answer and direct phone calls politely and professionally.</li><li>Assist and educate clients with the flooring that best suits their needs.</li><li>Assists sales teams with ordering samples.</li><li>Maintain a tidy and presentable reception area.</li><li>Assist with administrative tasks such as data entry, filing, and document management.</li><li>Provide support to other departments as needed.</li></ul>Requirements:<ul><li>Proven experience as a receptionist, front desk representative, or similar role.</li><li>Excellent customer service and communication skills.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook).</li><li>Strong organizational and multitasking abilities.</li><li>A friendly and professional appearance.</li><li>High school diploma; additional certification in Office Management is a plus.</li></ul>What We Offer:<ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and growth.</li><li>A positive and inclusive work environment.</li></ul>Family Floors is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Type: Part-timePay: $19.00 per hourWork Location: In person

Part Time Front Desk Receptionist

ProSmile

<div>
 
 Job Title:
 
 Front Desk
 
 
 
 Department:
 
 Operations
 
 
 
 Reports to:
 
 Office Manager
 
 
 
 FLSA Status:
 
 Non-Exempt
 
 
 
 Company Overview
 
 
 
 ProSmile is the fastest growing dental organization on the East Coast and Midwest. Our premier DSO is led by world class dentists who understand what highly skilled dentists and dental professionals need to grow a practice while focusing on delivering the best-in-class clinical care to their patients. We offer up-to-date equipment and technology, experienced and friendly staff, and dentists who truly care about their patients, as well as competitive pay and, where applicable, a benefits package that includes medical, dental, vision, 401(k), training, and career growth opportunities.
 
 
 
 Position Summary
 
 
 
 ProSmile is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first. If building your career as a Dental Receptionist interests you, and you want to work in an enjoyable and fun environment that promotes learning and teamwork, look no further.
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner
 </li>
 <li>
 Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards
 </li>
 <li>
 Maintains reception area and inventory control of office supplies, patient literature and all related items.
 </li>
 <li>
 Performs miscellaneous job-related duties as assigned
 
 
 </li>
 </ul>
 
 Knowledge And Skills/Expected Competencies
 
 
 
 <ul>
 <li>
 High School diploma or GED preferred
 </li>
 <li>
 Professional and compassionate demeanor
 </li>
 <li>
 Willingness to go above and beyond to ensure patient satisfaction
 </li>
 <li>
 Excellent interpersonal skills and communications abilities
 </li>
 <li>
 Impressive ability to efficiently manage multiple tasks
 </li>
 <li>
 Computer competent and ability to work a multi-line phone system
 
 
 </li>
 </ul>
 
 Benefits Summary
 
 
 
 At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week):
 
 
 <ul>
 <li>
 Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks
 </li>
 <li>
 Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options
 </li>
 <li>
 Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits
 </li>
 <li>
 Flexible Spending &amp; Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses
 </li>
 <li>
 Life &amp; Disability Insurance: Employer-paid basic life and AD&amp;D insurance, with voluntary life, short-term, and long-term disability plans
 </li>
 <li>
 Additional Perks:
 </li>
 <ul>
 <li>
 Employee Assistance Program (EAP)
 </li>
 <li>
 Identity Theft &amp; Fraud Protection
 </li>
 <li>
 Legal Support Services
 </li>
 <li>
 Discount Programs (including pet insurance, travel, theme parks, electronics, etc.)
 </li>
 <li>
 Wellness Programs
 </li>
 <li>
 Financial Wellness and Planning Tools
 
 </li>
 </ul>
 </ul>
 
 Physical/Mental Demands and Work Environment
 
 
 
 The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.
 
 
 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.
 
 
 
 The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.
 
 
 
 
 Equal Employment
 
 
 
 Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.
 
 
 ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.
 
 
 
 Company Safety
 
 
 
 We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
 
 
 Powered by JazzHR
 
 
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</div>

Front Desk

Tricom Management

Established Timeshare Management Company is seeking a qualified applicant to serve as a full-time Guest Services Representative in Newport, Oregon.Schedule: Wed-Thursday 9am-6pm, Fri-Sunday 11:30am-8pm Off Monday-Tuesday.Description:Accommodates guests of the resort by performing the following duties.Essential Duties and ResponsibilitiesGreet, register, and assign rooms to guests.Issue room keys.Answer phones in a courteous manner (e.g. switchboard, house phones, etc.).Check in/out guests according to set procedures in a courteous manner.Book and confirm reservations.Accurately receive and process monies according to set procedures (e.g. deposits, charges, banks).Keep Resort Desk area in a neat and orderly manner.Compile all daily report information.Assist in the function and operation of resort activities.Conduct scheduled activity events for owners and guests as directed by management.Any other tasks as determined by management.Job Type: Full-timePay: $20.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Computer navigation: 1 year (Required)</li></ul>Location:<ul><li>Newport, OR 97365 (Preferred)</li></ul>Work Location: In person

Front Desk Agent

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