desk representative

THE HEART INSTITUTE OF VENICE

<div><div><div>Benefits:</div>
<ul><li>Bonus based on performance</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul></div><div><div>Job Summary: 
Sarasota Medical Hospital is seeking a professional, friendly, and organized Front Desk Representative to serve as the first point of contact for patients and visitors. The ideal candidate will provide excellent customer service, manage front office operations efficiently, and ensure a welcoming environment for all. 
</div><div>Key Responsibilities: 
</div><ul><li>Greet and check in patients and visitors in a courteous and professional manner</li>
<li>Answer and direct incoming phone calls promptly</li>
<li>Schedule, confirm, and manage patient appointments</li>
<li>Maintain accurate patient records and update information as needed</li>
<li>Verify insurance information and collect co-pays when applicable</li>
<li>Handle patient inquiries and provide general information</li>
<li>Coordinate with medical staff to ensure smooth patient flow</li>
<li>Maintain cleanliness and organization of the front desk area</li>
<li>Perform general administrative duties as assigned</li>
</ul><div>Qualifications: 
</div><ul><li>High school diploma or equivalent (Associate&rsquo;s degree preferred)</li>
<li>Previous experience in a healthcare or customer service role is preferred</li>
<li>Strong communication and interpersonal skills</li>
<li>Proficiency in Microsoft Office and electronic medical record (EMR) systems</li>
<li>Ability to multitask and work in a fast-paced environment</li>
<li>Professional appearance and positive attitude</li></ul></div></div>

Front Desk Representative

Jax Spine and Pain Centers

<div><div>Position Summary:</div><div>
The Front Desk Representative is the first point of contact for patients at our pain management clinic. This role is responsible for greeting patients, scheduling appointments, verifying insurance, handling phone calls, collecting payments, and maintaining accurate patient records. A professional demeanor, excellent communication skills, and a compassionate approach are essential to ensure a positive experience for patients dealing with chronic pain. 
 
Key Responsibilities:</div><ul><li>
Greet patients warmly and professionally as they arrive at the clinic.</li><li>
Answer and manage incoming calls, schedule appointments, and route messages to appropriate staff.</li><li>
Check patients in and out, verifying demographic and insurance information.</li><li>
Collect co-pays, balances, and other payments; provide receipts and maintain financial records.</li><li>
Maintain confidentiality of patient records in accordance with HIPAA regulations.</li><li>
Assist with prior authorizations, referrals, and insurance verifications as needed.</li><li>
Keep the front office and waiting area clean, organized, and stocked with necessary materials.</li><li>
Coordinate with medical assistants and providers to ensure smooth patient flow.</li><li>
Monitor and respond to emails and patient portal messages in a timely manner.</li><li>
Support administrative tasks such as scanning documents, filing, and faxing.</li></ul><div> 

Qualifications:</div><ul><li>
High school diploma or equivalent (required).</li><li>
Prior experience in a medical office setting, preferably in pain management or orthopedics (preferred).</li><li>
Knowledge of medical terminology, scheduling systems (e.g., EHR/EMR), and insurance verification processes (preferred).</li><li>
Strong customer service and interpersonal skills.</li><li>
Ability to multi-task and stay organized in a fast-paced environment.</li><li>
Proficiency in Microsoft Office and basic computer skills.</li></ul><div> 

Working Conditions:</div><ul><li>
Works in a clean, well-lit, ventilated area.</li><li>
Works in a high-stress environment.</li><li>
Teamwork is important.</li><li>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li></ul><div> 

Physical Requirements:</div><ul><li>
Must be mobile.</li><li>
Required to sit or stand for long periods of time.</li><li>
Must be able to lift up to twenty pounds.</li><li>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li></ul> 

About Jax Spine &amp; Pain Centers: 
ABOUT OUR PRACTICEWe are proud to be the leading providers of progressive interventional pain relief.Our team of board-certified physicians and medical staff are highly trained in all areas of diagnosis, treatment, and patient care.LOOKING FOR A CAREER IN THE MEDICAL FIELD?Apply today and have the potential to join Northeast Florida&rsquo;s Leading Interventional Pain Management Specialists. At Jax Spine &amp; Pain Centers, we provide our patients with superior solutions to treat acute and chronic pain.Now serving multiple locations, our board certified physician&rsquo;s along with our professional staff value hands-on compassionate care, from the consultation through treatment. Please see the list below for our current openings. We seek qualified, highly energized and self-motivated individuals who respect the essence of time and appreciate the value of a smile.We are always accepting resumes for the following positions:Medical assistantsDME techniciansMedical billing/AR specialistsCall center customer service representatives.</div>

Serenity Smile Designs

<div><div><div>Benefits:</div>
<ul><li>401(k) matching</li>
<li>Bonus based on performance</li>
<li>Employee discounts</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Profit sharing</li>
<li>Training &amp; development</li>
</ul></div><div><div>About the Role:</div>
<div>Join our dynamic team at Serenity Smile Designs LLC as a Dental Front Desk Representative! In this pivotal role, you will be the welcoming face of our practice, ensuring a seamless experience for our patients while supporting our dedicated dental team.</div><div> 
 
</div><div>Responsibilities:</div>
<ul><li>Greet patients warmly and manage the front desk operations efficiently.</li>
<li>Schedule appointments and manage patient records with accuracy.</li>
<li>Handle patient inquiries and provide information about services and procedures.</li>
<li>Process insurance claims and verify patient coverage.</li>
<li>Maintain a clean and organized front office environment.</li>
<li>Assist with billing and payment processing.</li>
<li>Collaborate with dental staff to ensure a smooth patient flow.</li>
<li>Manage phone calls and respond to emails promptly.</li>
</ul><div>Requirements:</div>
<ul><li>High school diploma or equivalent.</li>
<li>Dental office experience of at least 1-3 years.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Proficiency in dental software, Dentrix is a plus.</li>
<li>Excellent organizational and multitasking abilities.</li>
<li>Friendly demeanor with a passion for patient care.</li>
<li>Ability to work in a fast-paced environment.</li>
<li>Knowledge of insurance policies and billing procedures.</li>
<li>Team player with a positive attitude.</li>
</ul><div>About Us:</div>
<div>Serenity Smile Designs LLC has been serving the Egg Harbor Township community for over a decade, providing exceptional dental care with a personal touch. Our patients love us for our commitment to comfort and quality, while our employees appreciate a collaborative and supportive work environment that fosters growth and development.</div></div></div>

Dental Front Desk Representative

Clearway Pain Solutions Institute

<div>The Front Desk Representative facilitates the flow of patient information across the continuum of care, including data collection of insurance demographics when a patient arrives at the practice site. Performs duties necessary to ensure patients are scheduled, checked in, and checked out an accurate and timely manner. Performs patient registration, patient financial services and data entry, greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate.
Essential Duties and Responsibilities:
<ul><li>Perform job in accordance with Company Mission, vision and goals.</li>
<li>Provides exceptional customer service to patients and their families.</li>
<li>Exercises confidentiality in all areas, abiding by HIPAA rules and regulations.</li>
<li>Collects and verifies all demographic, Insurance and Financial information and enters information into Electronic Medical Record (EMR).</li>
<li>Assists patients with Phreesia tablets and medical forms, as necessary.</li>
<li>Obtains patient emails for patient portal registration.</li>
<li>Collects co-pays, co-insurances, deductibles and past due balances for all patients. Performs daily reconciliation of all money collected.</li>
<li>Processes patient intake forms and schedules follow up appointments through EMR.</li>
<li>Schedules follow up appointments in accordance with insurance guidelines.</li>
<li>Organizes and performs work effectively and efficiently and demonstrates standards of performance ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.</li>
<li>Ensures all necessary paperwork and documentation (i.e.: referrals, ID, insurance cards, etc.) are up to date and present at the time of service.</li>
<li>As needed, handles phone inquiries from patients and others, screens calls to ascertain nature and urgency of inquiry and refers callers to the appropriate personnel.</li>
<li>Makes appointments via telephone, patient portal and in-person.</li>
<li>Responsible for copying, barcoding, and scanning medical records, as needed.</li>
<li>Responsible for maintaining cleanliness of patient waiting area.</li>
<li>Prepares procedure packets.</li>
<li>Participate in and complete all required trainings and in-services.</li>
<li>Performs other duties as assigned.</li>
</ul>
Minimum Qualifications:
<ul><li>High School Diploma, or equivalent.</li>
<li>Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).</li>
<li>Must have excellent written and oral communication skills, including exceptional customer service.</li>
<li>Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public.</li>
<li>Must be able to work individually as well as within a team.</li>
<li>Must be able to accurately collect and maintain money.</li>
<li>Must be able to follow both verbal and written instructions.</li>
<li>Must be able to work a flexible schedule.</li>
<li>Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations.</li>
<li>Must be able to multi-task and prioritize.</li>
<li>Must demonstrate extreme attention to detail.</li>
<li>Must possess strong organization skills.</li>
<li>Must be able to problem solve and use reasoning.</li>
<li>Must be able to meet predefined quality standards.</li>
<li>Must maintain and project a professional attitude and appearance at all time.</li>
<li>If working in an ASC, must provide proof of influenza vaccination annually (must wear a procedure mask if refusing the flu vaccine).</li>
<li>If working in an ASC, must complete two (2)-step PPD.</li>
<li>Must complete all regulatory competencies in accordance with working in the ASC.</li>
<li>Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology.</li>
<li>All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance.</li>
</ul>
Preferred Qualifications:
<ul><li>Associate&rsquo;s Degree from an accredited college or university.</li>
<li>One (1) year of prior experience working with an Electronic Medical Record (EMR).</li>
</ul>
Driving/Travel:
The employee must have reliable transportation. Travel for this position may be required up to 25%. While the primary workplace may be closest to the employee&rsquo;s home, work assignments could be in any of the Company&rsquo;s locations.
Compensation and Benefits:
<ul><li>Pay Range: $17.00/Hr - $19.00/Hr</li>
<li>PTO: Up to 96 hours in first year (pro-rated based on start date)</li>
<li>Holidays: 7 (New Year&rsquo;s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day)</li>
<li>Retirement: 401(k) with employer match</li>
<li>Health Benefits: Medical (single and family), Dental (single and family), Vision (single and family)</li>
<li>Other Company-Paid Benefits: Short-Term Disability, Long-Term Disability, Basic Life/AD&amp;D, Employee Assistance Program</li>
<li>Other Voluntary Benefits: Voluntary Life, Accident, Critical Illness, Hospital Indemnity</li></ul></div>

Bozeman Hot Springs Campground and RV Park

About UsWe are currently looking to hire a part-time Front Desk staff member to join our amazing crew! If you like working with a motivated group of people and are looking to grow your skills in customer-service and hospitality, this job is perfect for you.We're currently seekingFull-time positions with opportunities for the following hours (hours are currently flexible, with the most urgent need being Sunday). These hours are subject to change. Ability to work flexible hours is a must in this position.<ul><li>Sunday 7:30am - 3:30pm</li><li>Monday 9am - 5pm</li><li>Tuesday 9am - 5pm</li><li>Wednesday 9am - 5pm</li><li>Thursday 9am - 5pm</li></ul>Duties<ul><li>Welcome guests warmly and efficiently</li><li>Provide accurate information about the facility to enhance guest experiences</li><li>Customer service: customer interactions, addressing questions, and directing people where to go in the facility</li><li>Resolve guest issues promptly</li><li>Money-handling and making transactions</li><li>Help to enforce facility rules and regulations</li><li>Help to ensure facility cleanliness</li></ul>Preferred Qualifications<ul><li>Front Desk Operations experience</li><li>Strong customer service skills.</li><li>Excellent organizational skills with attention to detail and ability to handle multiple tasks simultaneously.</li><li>Ability to handle cash and card transactions accurately.</li><li>Ability to stand for extended periods and perform light physical tasks if needed.</li><li>Ability to work flexible hours including evenings, weekends, or holidays as needed.</li></ul>Benefits<ul><li>Complimentary full facility membership to Bozeman Hot Springs.</li><li>Supportive, team-focused workplace where your efforts are valued and recognized.</li><li>Opportunities for growth within a positive and inclusive environment.</li></ul>If you love connecting with people, care about creating an enjoyable environment, and enjoy working with a close-knit team, we&rsquo;d love to have you join us!Job Type: Part-timePay: $19.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li></ul>Experience:<ul><li>Customer Service: 1 year (Preferred)</li></ul>Work Location: In person

METEOR

ROLE SUMMARYAbout The CompanyRios Center for Plastic Surgery is a premier cosmetic surgery practice based in Edinburg and McAllen, Texas. Founded by Dr. Luis M. Rios, Jr., a double board-certified plastic surgeon and past president of the Texas Society of Plastic Surgeons, the center is known for delivering high standards of patient care in a state-of-the-art, accredited surgical facility. The practice offers a comprehensive range of surgical and non-surgical aesthetic services and serves as a training site for aesthetic surgery fellows and residents. Rios Center for Plastic Surgery is deeply committed to patient education, community ties, and maintaining a high-energy, respectful culture that prioritizes excellence and patient satisfaction.About The RoleThe Front Desk Team Member is the face and voice of the Rios Center, serving as the first point of contact and setting the tone for our five-star patient experience. This in-office role is responsible for flawlessly managing the front desk, greeting patients with warmth, and handling a variety of administrative tasks with precision. The Front Desk Team Member is essential for creating a welcoming atmosphere and ensuring a smooth, efficient, and luxurious front office operation. This position offers the opportunity to be part of a dynamic team, develop expertise in medical office management, and make a meaningful first impression on every patient who walks through the door.This position is perfect for someone who:✅ Is naturally warm, personable, and genuinely enjoys making people feel welcomed and valued from their first interaction✅ Thrives in a fast-paced, multitasking environment and stays calm, organized, and positive under pressure✅ Takes pride in attention to detail and accuracy, understanding that small mistakes impact patient experience and operations✅ Is proactive and anticipates needs, solving problems without waiting to be asked✅ Is motivated by being the face of a luxury medical practice and upholding its reputation through every interactionROLE RESPONSIBILITIESPATIENT EXPERIENCE &amp; RECEPTION MANAGEMENTFirst impressions directly impact patient perception of the entire practice and their willingness to recommend Rios Center to others. Every greeting and interaction sets the tone for the patient&rsquo;s experience.<ul><li>Greet all patients and visitors with a warm, professional, and welcoming demeanor</li><li>Manage the patient check-in process with efficiency, accuracy, and a personal touch, including collection of necessary information</li><li>Manage the patient check-out process, including payment collection and scheduling of follow-up appointments</li><li>Answer all incoming phone calls in a timely and professional manner, providing information about services, scheduling appointments, and directing calls appropriately</li><li>Handle patient inquiries and concerns with empathy, professionalism, and a commitment to resolution</li><li>Maintain a pristine, organized, and aesthetically pleasing reception area that reflects the luxury and quality of the practice</li><li>Manage and organize all incoming packages and mail (FedEx, UPS, etc.), ensuring proper routing and documentation</li><li>Maintain office supplies and equipment (printer, scanner, copier, etc.), reporting any malfunctions or maintenance needs</li><li>Ensure the reception area is clean, stocked, and ready for patient interactions at all times</li></ul>APPOINTMENT SCHEDULING &amp; CALENDAR MANAGEMENTEfficient scheduling directly impacts provider productivity, patient satisfaction, and revenue. Accurate scheduling prevents delays, reduces no-shows, and maximizes clinic utilization.<ul><li>Schedule and confirm all patient appointments with accuracy and attention to detail</li><li>Manage the clinic&rsquo;s master schedule to optimize provider time and ensure appropriate spacing between appointments</li><li>Conduct appointment confirmation calls to reduce no-shows and ensure patient preparedness</li><li>Reschedule cancelled or missed appointments and maintain accurate records of all changes</li><li>Coordinate scheduling with multiple providers to ensure efficient use of clinical space and resources</li><li>Manage waitlists and accommodate urgent appointment requests when possible</li><li>Provide patients with appointment reminders via phone, email, or text as appropriate</li><li>Maintain organized and accessible scheduling records for easy reference by clinical staff</li></ul>PATIENT RECORDS &amp; ADMINISTRATIVE SUPPORTAccurate patient records and financial management protect patient privacy, ensure regulatory compliance, and maintain the practice&rsquo;s operational and financial integrity.<ul><li>Manage patient records with a high degree of accuracy and confidentiality, ensuring all information is current and complete</li><li>Collect and organize all necessary patient information, consent forms, and medical history documentation</li><li>Ensure all patient records are properly filed and easily accessible to clinical staff</li><li>Process patient payments, manage financial transactions, and clearly communicate billing and payment policies</li><li>Maintain accurate records of all financial transactions and prepare daily deposit reports</li><li>Perform data entry tasks with accuracy, including patient demographics and appointment details</li><li>Manage office supplies inventory and place orders as needed</li><li>Assist with general administrative tasks as assigned by management</li></ul>COMMUNICATION &amp; COORDINATIONClear communication between patients and the clinical team ensures seamless care coordination, prevents misunderstandings, and maintains patient satisfaction throughout their journey.<ul><li>Provide patients with general information about the practice, its services, and procedures with confidence and clarity</li><li>Coordinate with the clinical staff to ensure a seamless patient handoff and to communicate any specific patient needs or concerns</li><li>Relay messages accurately and efficiently between patients, providers, and other staff members</li><li>Maintain professional and courteous communication with all internal and external contacts</li><li>Respond to patient inquiries about services, pricing, and scheduling in a timely and professional manner</li><li>Assist in managing patient satisfaction by addressing concerns and escalating issues appropriately</li></ul>Although the responsibilities outlined above will form the core focus of your role, please note that your hiring manager may assign additional relevant tasks as needed to align with the evolving objectives of your position and the overall goals of our business.ROLE QUALIFICATIONSRequired Qualifications<ul><li>A minimum of 2 years of experience in a front desk, administrative, or high-end customer-facing role</li><li>A proven track record of delivering exceptional customer service with a genuine passion for helping people</li><li>Exceptional interpersonal and communication skills, with a consistently warm, professional, and polished demeanor</li><li>The ability to multitask and remain calm, organized, and positive in a busy, fast-paced environment</li><li>A proactive and resourceful problem-solving attitude</li><li>Impeccable organizational skills and a high level of attention to detail</li><li>A commitment to maintaining confidentiality and professionalism at all times</li><li>Proficient in standard office software (e.g., Microsoft Office, email) and comfortable learning new software systems</li><li>Professional and courteous phone manner with the ability to handle multiple calls efficiently</li><li>Ability to work in-office in Edinburg/McAllen, Texas.</li><li>Bilingual in English and Spanish is a significant asset</li></ul>Preferred (&quot;Nice-to-Have&quot;) Qualifications<ul><li>Experience in a medical practice, high-end spa, or luxury hospitality setting is highly preferred</li><li>Familiarity with medical terminology or EMR/practice management software is a plus</li><li>Experience with medical office scheduling software or appointment management systems</li></ul>ROLE SPECIFICATIONS<ul><li>Salary: $42,000 - $48,000 anually ($20 - $23/hr), based on experience.</li><li>Role Type: Full-time</li><li>Location: In-office, Edinburg/McAllen, Texas</li><li>Schedule: Monday to Friday, aligned with operational hours + occasional flexibility based on consult demand</li><li>Benefits: Paid Time Off (PTO), Paid Holidays, Paid Sick Time, Med Spa Employee Perks, Simple IRA Retirement Plan</li></ul>Job Type: Full-timePay: $42,000.00 - $48,000.00 per yearApplication Question(s):<ul><li>Are you able to work in the Edinburg/McAllen Area?</li><li>Does the salary range listed in the description works for you?</li><li>What's the best phone number for us to text/call?</li><li>What's the best email address for us to reach out to?</li><li>Do you have any schedule restrictions?</li></ul>Experience:<ul><li>Front Desk / Administrative / High-End Customer Facing Role: 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li><li>Spanish (Preferred)</li></ul>Work Location: In person

Turp, Coates, Driggers & White, P.C.

Job OverviewWe are seeking a professional and organized Front Desk Representative/Office Assistant to join our team. This role is vital in ensuring smooth office operations, providing excellent customer service, and supporting administrative functions. The ideal candidate will possess strong communication skills, proficiency in office management tools, and the ability to handle multiple responsibilities efficiently. This position offers an engaging work environment where organizational skills and attention to detail are highly valued.Duties<ul><li>Greet visitors and clients at the front desk with professionalism and courtesy</li><li>Manage multi-line phone system, screen calls, and direct inquiries appropriately</li><li>Logging detailed messages and contact information when necessary for calls</li><li>Perform data entry, filing, and maintain accurate records, light accounts payable/accounts receivable</li><li>Provide customer support via phone, email, or in person, ensuring excellent service standards</li><li>Assist with office tasks such as organizing files, maintaining office supplies, tidying conference rooms &amp; reception area</li><li>Support administrative functions including handling mail (incoming/outgoing, postage, certified letters)</li><li>Perform clerical duties such as photocopying, scanning, and document preparation with high attention to detail</li><li>Maintain a professional appearance and demonstrate excellent phone etiquette at all times</li></ul>Requirements<ul><li>Proven experience in front desk, clerical work, or administrative support roles</li><li>Strong computer skills including proficiency with Microsoft Office Suite (Word, Excel, Outlook)</li><li>Excellent organizational skills with the ability to multitask efficiently in fast-paced environment</li><li>Exceptional communication skills both verbal and written; bilingual abilities are a plus</li><li>Demonstrated customer service expertise with a friendly demeanor and professional phone etiquette</li><li>Ability to handle sensitive information discreetly and maintain confidentiality</li><li>Prior experience as a receptionist/admin is advantageous but not required</li><li>Knowledge of office procedures such as filing systems, calendar management, and light bookkeeping is desirable</li><li>Problem solving skills</li></ul>This role is perfect for an organized individual who thrives in a dynamic office environment and is committed to providing outstanding support to clients and team members alike.Benefits available after 90 day probationary periodPay: $17.00 - $20.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Professional development assistance</li></ul>Work Location: In person

Front Desk Representative/Office Admin

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Front Desk Representative/Office Admin