desktop engineer

Iron Systems

<div> Job Description: 2-5 years of Experience Scope of Work: 
<ul> <li> Maintain daily IT operations in customer-owned locations to serve users' IT needs. </li> <li> Provide hands &amp; feet support for servers or networking activities as required at the specified location/facilities. </li> <li> Support manufacturing-related IT equipment and applications as per SOP provided. </li> <li> Assist the remote party with resolution by performing physical activity under direction (e.g. Customer Network Team). </li> <li> Assistance with hardware break/fixes and vendor management (coordinating and ensuring service delivery) </li> <li> Installation, Move, Add, and Change (IMAC) of Customer IT Assets </li> <li> VIP support generally involves providing tailored and proactive IT support to the VIP target and ensuring they feel comfortable with the audio-visual equipment and peripherals being used. </li> <li> Support conference rooms, telepresence, network, internet, and voice services and equipment (ex: audio/video, networking, and unified communications) </li> <li> Management of non-PC IT equipment maintain asset lists for non-PC devices, such as servers, printers, and phones. Respond to customers' requests for updates under the instructions and guidance of customer. </li> <li> Provide assistance in the purchase of non-PC IT equipment, including products and consumables related to IT. Receive goods using customer sourcing systems and following customer business policy &amp; procedures. </li> <li> Support for non-PC IT equipment, such as scanners and printers, includes on-site triage and resolution recommendations. The customer will provide specific training and instruction if needed. </li> <li> Mobile Phone Support Triage, asset management, configuration, and support as required. </li> <li> Support for special events (Internal and External), recurring meetings, or after hours will be required on a T&amp;M chargeable basis. </li> <li> Be responsible for H&amp;E aspects, collaborate with desktop-related infrastructure projects, OT networks, security, and other systems under the guidance of end customer technical teams. </li> <li> The ability to speak English and the local language (basic). </li> </ul>
 Key Responsibilities: 
<ul> <li> Responds to and diagnoses complex hardware, software, and network incidents under general supervision. </li> <li> Prioritize and resolve customer and other team issues as soon as possible. </li> <li> Ensure that incidents and requests are handled according to customer priority metrics. </li> <li> As needed, escalate tickets. </li> <li> Comply with all IT service processes, procedures, and work instructions set by Customer, including its Code of Conduct and core values. </li> </ul>
 </div>

Desktop Engineer L1

Omega/Naseem Medical Billing & Collection Services

We are Hiring: Desktop Support EngineerFull-Time | Night Shift | Minimum 2+ Year Experience RequiredQualification: Minimum BachelorLocation: RawalpindiKey Responsibilities:&middot; Troubleshoot hardware, software, and network-related issues.&middot; Install, configure, and maintain desktop systems and applications.&middot; Ensure system security and perform regular updates/backups.&middot; Provide timely technical support to end-users (in person &amp; remote).&middot; Maintain IT inventory and documentation of technical issues.&middot; Assist in setting up new workstations, printers, and office network devices.Job Type: Full-timeWork Location: In personExpected Start Date: 01/11/2025

Desktop Support Engineer

Hibrant Ltd

We are seeking a skilled and customer-focused Desktop Support Engineer to join our IT team. In this role, you will be responsible for providing technical assistance and support to end-users for hardware, software, and networking issues. The ideal candidate will have excellent problem-solving skills, strong knowledge of Windows and/or macOS environments, and a passion for delivering exceptional IT support.Responsibilities<ul><li>Provide first and second-level support to users for desktop/laptop, printers, mobile devices, and other peripherals</li><li>Install, configure, and troubleshoot hardware and software systems</li><li>Respond to support tickets, phone calls, and emails in a timely and professional manner</li><li>Support end-users with Microsoft Office Suite, Windows OS, and common applications</li><li>Manage and maintain user accounts, permissions, and access rights in Active Directory</li><li>Assist in onboarding and offboarding processes including provisioning and decommissioning of devices</li><li>Collaborate with other IT staff and departments to resolve complex issues</li><li>Maintain IT inventory, documentation, and user guides</li><li>Ensure all systems are compliant with company policies and security standards</li><li>Escalate unresolved issues to higher-level technical support or vendors</li></ul>Requirements<ul><li>Proven experience as a Desktop Support Technician, IT Support Engineer, or similar role</li><li>Strong understanding of Windows 10/11, macOS, and Microsoft 365 applications</li><li>Familiarity with Active Directory, DNS, DHCP, and basic networking concepts</li><li>Experience with ticketing systems (e.g., ServiceNow, Jira, or Zendesk)</li><li>Excellent communication and interpersonal skills</li><li>Strong troubleshooting and analytical thinking abilities</li><li>Ability to work independently and manage multiple tasks</li></ul>Job Type: Contract Contract length: 12 monthsPay: KD40.000 - KD45.000 per day

Dixit Infotech

<div><div><div><div>About Company
Dixit Infotech Services Pvt. Ltd. is one of India&rsquo;s leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company.
45 years young, our long experience packed with up-to-date trends and knowledge makes us an IT infrastructure company you can trust.
With over 800 employees serving through 41 service locations and 5 offices across India, we provide infrastructure management services, cloud computing, data storage, backup and security, unified communication, enterprise mobility, and more.
Partnering with major OEMs, we offer Managed Print Services, AMC and FMS, Device-as-a-Service, structured cabling, and surveillance services to our esteemed clients.
Customized solutions, certified professionals, quick responses, and our adaptable attitude towards customer care for your IT infrastructure needs make us 'The X factor in your IT.&rsquo;
Our Vision: To be the best-in-class in IT services in India and overseas.
Our Mission: To provide customized services and solutions and be the No. 1 choice for all IT needs.
</div></div></div><div><div><div><div><div><div><div>Job Description</div><div><div><div>
Key Responsibilities of desktop support engineer L2 
<ul><li></li></ul>
On Site Desktop Hardware / Software Related issues 
<ul><li></li></ul>
Remote Locations Desktop Hardware / Software Related issues 
<ul><li></li></ul>
Desktop OS and Third-Party Patch Compliance 
<ul><li></li></ul>
AV Related issues and Compliance 
<ul><li></li></ul>
Call logging and follow up with different OEM's 
<ul><li></li></ul>
Printer Issues 
<ul><li></li></ul>
New Hardware / Software Installations 
<ul><li></li></ul>
Inventory Management 
<ul><li></li></ul>
Daily Call MIS</div></div></div></div></div></div><div><div><div><div>
Department</div><div>
Service</div></div></div></div><div><div><div><div>
Open Positions</div><div>
1</div></div></div></div><div><div><div><div>
Skills Required</div><div>
OS Installation,Outlook Configuration,Troubleshooting</div></div></div></div><div><div><div><div>
Experience</div><div>
1 to 4 years</div></div></div></div><div><div><div><div>
Location</div><div>
Navi Mumbai, Maharashtra, India</div></div></div></div></div></div></div></div>

Desktop Support Engineer 1

Excis Compliance

<div>
 
 
 WE&rsquo;RE HIRING AS A DESKTOP SUPPORT ENGINEER AT EGYPT!
 
 
 
 Excis is a global IT support leader globally, driven by innovation and collaboration. We&rsquo;re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you&rsquo;ll look forward to coming to work every day.
 
 
 &middot; Client in 190+ countries
 
 
 &middot; 6000+ Engineers
 
 
 &middot; 200+ Enterprise Clients
 
 
 
 
 
 We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.
 
 
 
 
 
 Start your journey with Excis and grow with us!
 
 
 
 
 
 
 What You&rsquo;ll Do:
 
 
 <ul>
 <li>
 Deliver deskside/onsite IT support, including Microsoft OS installations (Windows 7/10), MS Office troubleshooting, and hardware/software/network issue resolution.
 </li>
 <li>
 Provide smart hands support for network and datacenter equipment, as well as conference room audio/video setups and mobile device support (iOS, Android, Blackberry).
 </li>
 <li>
 Manage Active Directory/Exchange accounts, support SCCM deployments, and ensure smooth remote connectivity through tools like Bomgar, WebEx, and Windows native tools.
 </li>
 </ul>
 
 
 
 
 
 What You Need:
 
 
 <ul>
 <li>
 Access rights to IT systems, applications, and administrative tools (Active Directory, SCCM, remote connectivity platforms).
 </li>
 <li>
 Defined escalation procedures and collaboration with higher-level support teams for complex incidents.
 </li>
 <li>
 Up-to-date documentation, knowledge base articles, and standard operating procedures.
 </li>
 <li>
 Availability of hardware spares, licensed software, and peripheral equipment to support end-user needs.
 </li>
 <li>
 Clear communication with users, IT teams, and management to provide effective customer service and timely resolutions.
 </li>
 </ul>
 
 
 
 
 
 Site Address:
 
 
 
 Galaxo, Berket an Nasr, Al Salam First, Cairo Governorate, Egypt
 
 
 
 
 
 
 Why Join Us?
 
 
 
 
 
 
 At Excis, your work matters. You&rsquo;ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.
 
 
 Ready to make a difference and grow your career? Apply now to join Excis in Egypt and be at the forefront of IT support excellence!
 
</div>

Three Ess Computer Services (I) Pvt. Ltd.

<ul><li>Installation, configuration &amp; Troubleshooting of all types of Hardware and software application installation.</li><li>video Conference Devices</li><li>Windows 11, 10 OS Installation, configuration &amp; troubleshooting of Desktop/Laptop.</li><li>Managing, backup &amp; recovering User Data.</li><li>Installation, configuration &amp; troubleshooting of Printers &amp; Scanners.</li><li>Ability to multi-task with strong attention to detail.</li><li>Installation and Configuration of Windows-Based Operating Systems ( Windows 10, 11 ).</li><li>network settings for TCP/IP and internet Setup.</li><li>Troubleshooting of all types of Hardware and Software applications problems.</li><li>Configuring &amp; Troubleshooting of Printers, Scanner &amp; LAN-related issues reported by users.</li><li>Maintenance and Troubleshooting of connectivity problems. .</li><li>Remotely resolving application problems &amp; network problems and mail configurations through remote desktop sharing &amp; VNC</li><li>Maintaining Assets through Assets Inventory Book Handle the responsibilities of analyzing hardware and software issues and take necessary corrective actions to resolve</li></ul>Job Type: Full-timePay: &#8377;18,000.00 - &#8377;20,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Team Computers

Job Summary: We are looking for a skilled End User Support Engineer to provide technical support to users across the organization. The role includes installation, configuration, and troubleshooting of hardware, software, and network-related issues while ensuring minimal disruption to business operations.. Key Responsibilities: Provide on-site and remote support for desktops, laptops, printers, and peripherals. Troubleshoot operating system and application-related issues (Windows, MS Office, email, etc.). Install, configure, and upgrade end-user hardware and software as per IT policies. Manage user accounts, access rights, and group policies in Active Directory. Support connectivity issues including LAN, Wi-Fi, VPN, and IP telephony. Coordinate with vendors for hardware repairs or replacements. Log incidents and service requests accurately in the ITSM tool and follow through to resolution. Assist with onboarding/offboarding activities (device setup, profile configurations). Participate in IT asset inventory, audits, and compliance reporting. Maintain documentation, FAQs, and user guides for common issues. Required Skills and Experience: 1.5+ years of experience in IT end-user support or desktop support. Strong knowledge of Windows 10/11, Microsoft Office Suite, and basic networking. Experience with Active Directory, Outlook/Exchange, and remote support tools. Familiarity with ITSM/ticketing systems (e.g., ServiceNow, ManageEngine). Understanding of IT security, endpoint protection, and patching.

Field/Desktop Support Engineer

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