desktop support administrator

Wipro

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: Administrator L1
</div></div></div></div><div><div><div><div>City: Mumbai
</div></div></div></div><div><div><div><div>State/Province: Maharashtra
</div></div></div></div><div><div><div><div>Posting Start Date: 12/31/25
</div></div></div></div><div><div><div><div>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
</div></div></div></div><div><div><div><div>Job Description:
<div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div><div><p><b>Role Purpose
</b></p><p>The purpose of the role is to resolve, maintain and manage client&Atilde;&cent;&Acirc;&Acirc;s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA&Atilde;&cent;&Acirc;&Acirc;s ensuring client satisfaction
</p></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><p><b>Do
</b></p><ul><li><b>Ensure timely response of all the tickets raised by the client end user
</b></li><li>Service requests solutioning by maintaining quality parameters
</li><li>Act as a custodian of client&Atilde;&cent;&Acirc;&Acirc;s network/ server/ system/ storage/ platform/ infrastructure and other equipment&Atilde;&cent;&Acirc;&Acirc;s to keep track of each of their proper functioning and upkeep
</li><li>Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
</li><li>Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
</li><li>Provide an acceptance and immediate resolution to the high priority tickets/ service
</li><li>Installing and configuring software/ hardware requirements based on service requests
</li><li>100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
</li><li>Provide application/ user access as per client requirements and requests to ensure timely solutioning
</li><li>Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer
</li><li>Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
</li><li>Coordinate with on-site team for complex problem resolution and ensure timely client servicing
</li><li>Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><p><b>Deliver
</b></p><div><div><div><div>No </div><div>Performance Parameter </div><div>Measure
</div></div><br>
<div><div>1. </div><div></div><div>100% adherence to SLA/ timelines
<br>
Multiple cases of red time
<br>
Zero customer escalation
<br>
Client appreciation emails<br>
</div></div><br>
</div></div></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div></div></div></div></div></div></div><div></div><div><div><div><div>Mandatory Skills: Desktop Support .<br>
<p></p>Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.</div></div></div></div></div><p></p>

Administrator L1

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: Administrator L1
</div></div></div></div><div><div><div><div>City: Bengaluru
</div></div></div></div><div><div><div><div>State/Province: Karnataka
</div></div></div></div><div><div><div><div>Posting Start Date: 12/31/25
</div></div></div></div><div><div><div><div>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
</div></div></div></div><div><div><div><div>Job Description:
<div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div><div><p><b>Role Purpose
</b></p><p>The purpose of the role is to resolve, maintain and manage client&Atilde;&cent;&Acirc;&Acirc;s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA&Atilde;&cent;&Acirc;&Acirc;s ensuring client satisfaction
</p></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><p><b>Do
</b></p><ul><li><b>Ensure timely response of all the tickets raised by the client end user
</b></li><li>Service requests solutioning by maintaining quality parameters
</li><li>Act as a custodian of client&Atilde;&cent;&Acirc;&Acirc;s network/ server/ system/ storage/ platform/ infrastructure and other equipment&Atilde;&cent;&Acirc;&Acirc;s to keep track of each of their proper functioning and upkeep
</li><li>Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
</li><li>Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
</li><li>Provide an acceptance and immediate resolution to the high priority tickets/ service
</li><li>Installing and configuring software/ hardware requirements based on service requests
</li><li>100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
</li><li>Provide application/ user access as per client requirements and requests to ensure timely solutioning
</li><li>Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer
</li><li>Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
</li><li>Coordinate with on-site team for complex problem resolution and ensure timely client servicing
</li><li>Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><p><b>Deliver
</b></p><div><div><div><div>No </div><div>Performance Parameter </div><div>Measure
</div></div><br>
<div><div>1. </div><div></div><div>100% adherence to SLA/ timelines
<br>
Multiple cases of red time
<br>
Zero customer escalation
<br>
Client appreciation emails<br>
</div></div><br>
</div></div></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div></div></div></div></div></div></div><div></div><div><div><div><div>Mandatory Skills: Desktop Support .<br>
<p></p>Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.</div></div></div></div></div><p></p>

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: Administrator L1
</div></div></div></div><div><div><div><div>City: Delhi
</div></div></div></div><div><div><div><div>State/Province: Delhi
</div></div></div></div><div><div><div><div>Posting Start Date: 12/31/25
</div></div></div></div><div><div><div><div>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
</div></div></div></div><div><div><div><div>Job Description:
<div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div><div><p><b>Role Purpose
</b></p><p>The purpose of the role is to resolve, maintain and manage client&Atilde;&cent;&Acirc;&Acirc;s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA&Atilde;&cent;&Acirc;&Acirc;s ensuring client satisfaction
</p></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><p><b>Do
</b></p><ul><li><b>Ensure timely response of all the tickets raised by the client end user
</b></li><li>Service requests solutioning by maintaining quality parameters
</li><li>Act as a custodian of client&Atilde;&cent;&Acirc;&Acirc;s network/ server/ system/ storage/ platform/ infrastructure and other equipment&Atilde;&cent;&Acirc;&Acirc;s to keep track of each of their proper functioning and upkeep
</li><li>Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
</li><li>Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
</li><li>Provide an acceptance and immediate resolution to the high priority tickets/ service
</li><li>Installing and configuring software/ hardware requirements based on service requests
</li><li>100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
</li><li>Provide application/ user access as per client requirements and requests to ensure timely solutioning
</li><li>Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer
</li><li>Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
</li><li>Coordinate with on-site team for complex problem resolution and ensure timely client servicing
</li><li>Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><p><b>Deliver
</b></p><div><div><div><div>No </div><div>Performance Parameter </div><div>Measure
</div></div><br>
<div><div>1. </div><div></div><div>100% adherence to SLA/ timelines
<br>
Multiple cases of red time
<br>
Zero customer escalation
<br>
Client appreciation emails<br>
</div></div><br>
</div></div></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div></div></div></div></div></div></div><div></div><div><div><div><div>Mandatory Skills: Desktop Support .<br>
<p></p>Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.</div></div></div></div></div><p></p>

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: Administrator L1
</div></div></div></div><div><div><div><div>City: Hyderabad
</div></div></div></div><div><div><div><div>State/Province: Telangana
</div></div></div></div><div><div><div><div>Posting Start Date: 12/31/25
</div></div></div></div><div><div><div><div>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
</div></div></div></div><div><div><div><div>Job Description:
<div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div><div><p><b>Role Purpose
</b></p><p>The purpose of the role is to resolve, maintain and manage client&Atilde;&cent;&Acirc;&Acirc;s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA&Atilde;&cent;&Acirc;&Acirc;s ensuring client satisfaction
</p></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><p><b>Do
</b></p><ul><li><b>Ensure timely response of all the tickets raised by the client end user
</b></li><li>Service requests solutioning by maintaining quality parameters
</li><li>Act as a custodian of client&Atilde;&cent;&Acirc;&Acirc;s network/ server/ system/ storage/ platform/ infrastructure and other equipment&Atilde;&cent;&Acirc;&Acirc;s to keep track of each of their proper functioning and upkeep
</li><li>Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
</li><li>Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
</li><li>Provide an acceptance and immediate resolution to the high priority tickets/ service
</li><li>Installing and configuring software/ hardware requirements based on service requests
</li><li>100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
</li><li>Provide application/ user access as per client requirements and requests to ensure timely solutioning
</li><li>Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer
</li><li>Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
</li><li>Coordinate with on-site team for complex problem resolution and ensure timely client servicing
</li><li>Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><p><b>Deliver
</b></p><div><div><div><div>No </div><div>Performance Parameter </div><div>Measure
</div></div><br>
<div><div>1. </div><div></div><div>100% adherence to SLA/ timelines
<br>
Multiple cases of red time
<br>
Zero customer escalation
<br>
Client appreciation emails<br>
</div></div><br>
</div></div></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div></div></div></div></div></div></div><div></div><div><div><div><div>Mandatory Skills: Desktop Support .<br>
<p></p>Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.</div></div></div></div></div><p></p>

Akima

<div>
 Five Rivers Services is looking for an ADPE Technician to work in Kuwait. Our ADPE Technician provides professional laptop and desktop support as well as customer service to military and civilian customers. Work involves troubleshooting hardware problems and repairing or referring to another repair facility as appropriate. Installs, troubleshoots, configures and repairs software issues for Windows operating systems (OS) and Microsoft Office 2007. Troubleshoots and resolves network connectivity issues at the desktop level. Joins personal computers (PCs) to local domains as required. Configures local PC connections to network printers. Performs custom transmission control protocol internet protocol (TCP/IP) configurations of desktops as required. Troubleshoots Microsoft Exchange Server connectivity issues. Installs and troubleshoots other software and peripheral devices as required by the customer. Performs other Service Desk functions as required.
 <br/>
 <br/>
 To join our team of outstanding professionals, apply today!
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Installs, configures, and maintains DOD-approved communications software on government computers and configures the network to allow proper user access.
  </li>
  <li>
   Installs and configures network printers.
  </li>
  <li>
   Responsible for both classified and unclassified computer system stability through the use of DoD-approved, Government-furnished operating systems and software.
  </li>
  <li>
   Joins client computers to Microsoft Active Directory domains.
  </li>
  <li>
   Configures Microsoft Outlook and manages personal folders in all versions of Outlook.
  </li>
  <li>
   Installs, configures, and maintains security software on military computer systems.
  </li>
  <li>
   Repairs and maintains desktop and laptop hardware.
  </li>
  <li>
   Performs other duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be a US citizen with an active Secret, or higher level, security clearance.
  </li>
  <li>
   High school diploma or GED with at least two (2) years of experience relating to automation equipment repair.
  </li>
  <li>
   Prerequisite requirements for State-side applicants: valid U.S. passport, valid International Driver&rsquo;s Permit (IDP), valid U.S. driver&rsquo;s license, and the ability to successfully pass a police clearance check and medical qualifications.
  </li>
  <li>
   Prerequisites for in-country applicants:
  </li>
  <ul>
   <li>
    valid U.S. passport.
   </li>
   <li>
    valid International Driver&rsquo;s Permit (IDP) or Kuwait-issued driver's license.
   </li>
   <li>
    valid U.S. driver&rsquo;s license.
   </li>
   <li>
    medical qualifications, self-identify current visa sponsor &amp; employer.
   </li>
   <li>
    a copy of your Civil ID and/or work visa.
   </li>
  </ul>
  <li>
   You must be able to meet all health requirements.
  </li>
  <li>
   Must be able to pass a details medical and dental exam.
  </li>
  <li>
   Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.
  </li>
  <li>
   Must have a working knowledge of Microsoft Office software.
  </li>
  <li>
   Demonstrated strong customer service skills are mandatory.
  </li>
  <li>
   Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:
  </li>
  <ul>
   <li>
    IAT Level I Baseline:
   </li>
   <li>
    Cisco: CCNA: Certified Network Associate - Security
   </li>
   <li>
    Cisco: CCNP: Certified Network Professional - Security
   </li>
   <li>
    CompTIA: A+ ce
   </li>
   <li>
    CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024)
   </li>
   <li>
    CompTIA: CySA+ ce: Cybersecurity Analyst
   </li>
   <li>
    CompTIA: Network+ ce
   </li>
   <li>
    CompTIA: Security+ ce
   </li>
   <li>
    CompTIA: SecurityX ce
   </li>
   <li>
    GIAC: GCED: Certified Enterprise Defender
   </li>
   <li>
    GIAC: GCIH: Certified Incident Handler: Certified Incident Handler
   </li>
   <li>
    GIAC: GICSP: Industrial Cyber Security Professional
   </li>
   <li>
    GIAC: GSEC: Security Essentials
   </li>
   <li>
    ISACA: CISA: Certified Information Systems Auditor
   </li>
   <li>
    ISC2: CISSP (or Associate): Certified Information Systems Security Professional
   </li>
   <li>
    ISC2: SSCP: Systems Security Certified Practitioner
   </li>
   <li>
    Computing Environment Certificates
   </li>
   <li>
    CompTIA: Server+
   </li>
   <li>
    Microsoft: 365 Certified: Modern Desktop Administrator Associate
   </li>
   <li>
    Microsoft: MCSA: Windows 10
   </li>
   <li>
    Microsoft: MCSA: Windows Server 2012
   </li>
   <li>
    Microsoft: MCSA: Windows Server 2016
   </li>
   <li>
    Microsoft: MCSE: Cloud Platform and Infrastructure
   </li>
   <li>
    Microsoft: MCSE: Enterprise Devices and Apps
   </li>
   <li>
    Microsoft: MCSE: Private Cloud 2012
   </li>
   <li>
    Microsoft: MCSE: Server Infrastructure 2012
   </li>
   <li>
    Microsoft: MCT: Certified IT Professional
   </li>
   <li>
    Microsoft: MCT: Certified Systems Administrator
   </li>
   <li>
    Microsoft: 365 Certified: Endpoint Administrator Associate
   </li>
   <li>
    Microsoft: 365 Certified: Enterprise Administrator Expert
   </li>
   <li>
    Microsoft: 365 Certified: Messaging Administrator Associate
   </li>
   <li>
    Microsoft: 365 Certified: Modern Desktop Administrator Associate
   </li>
   <li>
    Microsoft: 365 Certified: Security Administrator Associate
   </li>
   <li>
    Microsoft: Certified: Azure Administrator Associate
   </li>
   <li>
    Microsoft: Certified: Azure Database Administrator Associate
   </li>
   <li>
    Microsoft: Certified: Azure Security Engineer Associate
   </li>
   <li>
    Microsoft: Certified: Azure Solutions Architect Expert
   </li>
   <li>
    Microsoft: Certified: Identity and Access Administrator Associate
   </li>
   <li>
    Microsoft: Certified: Information Protection Administrator Associate
   </li>
   <li>
    Microsoft: Certified: Security Operations Analyst Associate
   </li>
   <li>
    Microsoft: MCSA: SQL 2016 Database Admin
   </li>
   <li>
    Microsoft: MCSA: SQL 2016 Database BI Development
   </li>
   <li>
    Microsoft: MCSA: SQL 2016 Database Dev
   </li>
   <li>
    Microsoft: MCSE: Core Infrastructure
   </li>
   <li>
    Microsoft: MCSE: Database Management and Analytics
   </li>
   <li>
    Microsoft: MCSE: Productivity Solutions Expert
   </li>
   <li>
    Microsoft: MD-100: Windows Client
   </li>
   <li>
    Microsoft: MTA: Microsoft Technology Associate
   </li>
   <li>
    Microsoft: MTA: Windows Server Administration Fundamentals
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Job ID
  <br/>
  <br/>
 </strong>
 2025-20443
 <br/>
 <br/>
 <strong>
  Work Type
  <br/>
  <br/>
 </strong>
 On-Site
 <br/>
 <br/>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 <strong>
  Work Where it Matters
  <br/>
  <br/>
 </strong>
 Five Rivers Services (FRS), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
 <br/>
 <br/>
 At FRS, the work you do every day makes a difference in the lives of our 15,000 I&ntilde;upiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
 <br/>
 <br/>
 <strong>
  For our shareholders
 </strong>
 , FRS provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
 <br/>
 <br/>
 <strong>
  For our government customers
 </strong>
 , FRS provides full-spectrum capabilities including enterprise IT support services, satellite and communications IT operations and maintenance support, classified and unclassified base operations and administrative services, and more.
 <br/>
 <br/>
 <strong>
  As an FRS employee
 </strong>
 , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
 <br/>
 <br/>
 Employment is conditional on a post-offer medical examination and CENTCOM determining that they are medically fit for duty for deployment (medical, dental, and psychological evaluation.
 <br/>
 <br/>
 <br/>
 <br/>
 Job ID:20443-en-us
</div>


ADPE Technician (Desktop Support) - Camp Arifjan, Kuwait (Active Secret Clearance Required)

Al Etihad Payments

<div>
 <p>
  <strong>
   Senior System Administrator
  </strong>
 </p>
 <p>
  <strong>
  </strong>
  Al Etihad Payments empowers employees to work in an environment that best promotes their productivity and well-being, while providing high-quality workplace and fantastic professional experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   |Get to Know Us
  </strong>
 </p>
 <p>
  Al Etihad Payments is the UAE&rsquo;s designated retail payments entity, dedicated to developing and operating world-class infrastructure, standards, and solutions for the UAE Economy. Al Etihad Payments is a subsidiary of the Central Bank of the UAE, strongly supported by the UAE Government.
 </p>
 <p>
  Our employees are committed to work with licensed financial institutions and other payment service providers to foster innovation and deliver excellent financial services to all in the UAE, efficiently and without friction.
 </p>
 <p>
  Al Etihad Payments supports the government&rsquo;s objectives of a cashless society, national digitization, and the Central Bank of the UAE objective of being a top ten central bank globally.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   |Our Culture
  </strong>
 </p>
 <p>
  We are a collaborative, diverse and passionate group of individuals that works as one team. We support one another, make impactful contributions to the organization, and develop and nurture meaningful connections across the payment&rsquo;s ecosystem!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   |About Role
  </strong>
 </p>
 <p>
  <strong>
  </strong>
  The Senior System Administrator is responsible for designing, managing, securing, and optimizing the organization&rsquo;s IT infrastructure across both on-premises and cloud environments. This role oversees Windows and Linux servers, the Azure ecosystem (including Entra ID, Azure Virtual Desktop, Intune, and Azure subscriptions), MDM/MAM solutions, virtualization platforms (Proxmox), and core enterprise security controls. The Senior System Administrator ensures high availability, performance, resilience, and compliance of all critical systems, while serving as a technical escalation point and contributing to continuous improvement of the IT environment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   |Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   1. Microsoft &amp; Cloud Infrastructure
  </strong>
 </p>
 <ul>
  <li>
   Lead the administration and maintenance of Windows Servers and Windows client machines.
  </li>
  <li>
   Administer and optimize Entra ID (Azure Active Directory), including:
  </li>
  <li>
   End-to-end user lifecycle management (creation, modification, deactivation).
  </li>
  <li>
   Management of groups, roles, and enterprise applications.
  </li>
  <li>
   App registrations, permission assignments, and application access controls.
  </li>
  <li>
   Manage and maintain Intune MDM/MAM, including:
  </li>
  <li>
   Device onboarding and enrollment.
  </li>
  <li>
   Configuration profiles and compliance policies.
  </li>
  <li>
   Application deployment, updates, and patch management.
  </li>
  <li>
   Support and enhance Azure Virtual Desktop (AVD) environments:
  </li>
  <li>
   Host pools, session hosts, FSLogix profiles, and scaling plans.
  </li>
  <li>
   Administer Azure subscriptions, including IAM roles, resource groups, policies, and cost optimization control
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   2. Security &amp; Access Management Configure
  </strong>
  ,
 </p>
 <ul>
  <li>
   maintain, and continuously improve Conditional Access policies.
  </li>
  <li>
   Manage and support Global Secure Access (Microsoft E5 / Entra Global Secure Access).
  </li>
  <li>
   Ensure systems comply with organizational security standards, regulatory requirements, and audit findings.
  </li>
  <li>
   Design, implement, and review MFA, SSO, and Zero Trust access policies.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   3. Virtualization &amp; On-Prem Systems
  </strong>
 </p>
 <ul>
  <li>
   Administer and optimize Proxmox virtualization clusters, including:
  </li>
  <li>
   VM provisioning, resource allocation, performance tuning, and high availability (HA) configurations.
  </li>
  <li>
   Manage Linux servers (Ubuntu, CentOS, Debian), including:
  </li>
  <li>
   System patching and upgrades.
  </li>
  <li>
   Security hardening and configuration.
  </li>
  <li>
   Service and daemon management (installation, configuration, troubleshooting).
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   4. Productivity &amp; Collaboration Tools
  </strong>
 </p>
 <ul>
  <li>
   Administer Microsoft Teams, including:
  </li>
  <li>
   Call routing, voice configurations, and policies.
  </li>
  <li>
   Teams lifecycle management and integration with Entra ID.
  </li>
  <li>
   Provide advanced support for Microsoft 365 applications and services as required.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   5. Monitoring, Maintenance &amp; Support
  </strong>
 </p>
 <ul>
  <li>
   Implement, maintain, and fine-tune monitoring tools, performance dashboards, and alerting mechanisms.
  </li>
  <li>
   Plan, execute, and regularly test backup, restore, and disaster recovery (DR) procedures.
  </li>
  <li>
   Oversee system patching, updates, and vulnerability remediation across the environment.
  </li>
  <li>
   Provide Level 3 (L3) support and act as an escalation point for complex or critical incidents.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   6. Documentation &amp; Governance
  </strong>
 </p>
 <ul>
  <li>
   Maintain accurate and up-to-date technical documentation, including network diagrams, system configurations, and SOPs.
  </li>
  <li>
   Adhere to and promote IT governance, change management, and security compliance processes.
  </li>
  <li>
   Contribute to the continuous improvement of IT standards, procedures, and best practices.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   |Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Required qualification for the role (Min Bachelor)
  </li>
  <li>
   <strong>
    Microsoft AZ-104
   </strong>
   (Azure Administrator)
  </li>
  <li>
   <strong>
    Microsoft MD-102
   </strong>
   (Endpoint Administrator)
  </li>
  <li>
   <strong>
    Microsoft SC-300
   </strong>
   (Identity &amp; Access Administrator)
  </li>
  <li>
   <strong>
    MS-700
   </strong>
   (Teams Administrator)
  </li>
  <li>
   <strong>
    CompTIA Linux+ or RHCSA
   </strong>
   (for Linux)
  </li>
  <li>
   <strong>
    Proxmox VE certification
   </strong>
   (optional)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   |Skills and Experience
  </strong>
 </p>
 <p>
  <strong>
   Experience:
  </strong>
  Bachelor&rsquo;s degree in IT, Computer Science, or equivalent experience.
 </p>
 <p>
  <strong>
   7+ years of experience
  </strong>
  in system administration or similar role.
 </p>
 <p>
  <strong>
   Skills:
  </strong>
  Strong hands-on experience in:
 </p>
 <ul>
  <li>
   Windows Server &amp; Windows OS
  </li>
  <li>
   Entra ID / Azure AD
  </li>
  <li>
   Intune MDM/MAM
  </li>
  <li>
   Azure Virtual Desktop (AVD)
  </li>
  <li>
   Azure Subscriptions / ARM / IAM
  </li>
  <li>
   Conditional Access &amp; MFA
  </li>
  <li>
   Microsoft Teams administration
  </li>
  <li>
   Linux systems administration
  </li>
  <li>
   Proxmox virtualization
  </li>
  <li>
   Experience with scripting (PowerShell, Bash) is a strong plus.
  </li>
  <li>
   Strong troubleshooting, analytical, and documentation skills.
  </li>
  <li>
   Experience with enterprise security best practices and Zero Trust.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   |What you can expect from us
  </strong>
 </p>
 <ul>
  <li>
   Modern work environment with level of flexibility.
  </li>
  <li>
   Dynamic and motivated team of colleagues working towards achieving UAE National Objectives.
  </li>
  <li>
   Competitive compensation package, including annual bonus and additional benefits like child educational allowance and annual flight tickets (where eligible);
  </li>
  <li>
   Comprehensive health insurance coverage;
  </li>
 </ul>
 <p>
 </p>
</div>


Senior System Administrator

JTEC Consulting

<div><div><b>VMware/VDI Administrator (CyberArk)</b><br>
San Antonio, TX 78201</div>
<div></div><div><b>Security Clearance:</b> Current Secret (at a minimum)</div>
<div><b>Job Type: </b>Full Time W2 with benefits (no 1099 or Corp-to-Corp)<br>
<b>Location: </b>Hybrid preferred; Remote work arrangements will be considered from a U.S. based location</div>
<div><b>Travel: </b>Occasional, if requested by customer<br>
<br>
JTEC Consulting LLC focuses on successfully delivering solutions to meet our clients&rsquo; most critical needs. Our founding members have decades of experience delivering a wide range of solutions to Air Force and DOD clients. We are a Veteran-Owned Small Business.<br>
<br>
<b>Position Description:</b><br>
JTEC Consulting is seeking a <b>Senior VMware Administrator/VDI Administrator</b> to work in support of a DoD customer for an existing Enterprise Resource Planning - Common Services (ERP-CS) environment. Qualified candidates will have expertise standing up Windows Terminal Services/Remote Desktop Services. This position requires experience working with VDI design, build, and administration and hands-on experience integrating CyberArk technologies with VMware VDI.</div>
<div></div><div><b>Duties and responsibilities:</b>
<ul><li>Work as part of a collaborative team supporting corrective and preventive operations activities for ERP-CS infrastructure and services</li>
<li>Support program phases providing operations support for existing ERP-CS infrastructure and services, transition to Cloud One, and sustainment of services in Cloud One</li>
<li>Provide technical support to multiple engineering teams working across a variety of software and hardware product</li>
<li>Occasional travel may be required</li>
</ul></div><div><b>Education and qualifications:</b></div>
<div><ul><li>U.S. citizenship; no dual citizenship</li>
<li>Current Secret security clearance; Top Secret preferred</li>
<li>Bachelor's degree in a related discipline preferred; additional years of related experience may be considered in lieu of a degree</li>
<li>Current CompTIA Security+ or equivalent</li>
<li>7+ years of related VMware and Windows System Administration experience including:
<ul><li>5-7 years of establishing and maintaining Windows Terminal Services/Remote Desktop Services</li>
<li>3-5 years of VDI build and administration experience preferably in a DoD or DISA environment</li>
<li>Experience using VMware VDI tools</li>
<li>Experience maintaining Citrix or Microsoft Windows or VMware Virtualization Administration, and various software and server support</li>
</ul></li><li>Experience with CyberArk technologies including, but not limited to:
<ul><li>CyberArk integration with VMware VDI
</li><li>CyberArk for VDI System Administration</li>
<li>Credential management</li>
<li>Monitoring access to secure infrastructure</li>
<li>Provisioning and Discovery</li>
<li>Initiating connections</li>
<li>Managing admin credentials/securing admin accounts</li>
</ul></li></ul></div><div><div><div><b>Preferred experience:</b></div>
</div><ul><li>Experience working with Atlassian Suite tools such as Jira or Confluence is a plus</li>
<li>Experience with Oracle Cloud is a plus</li>
<li>Experience working with hosting solutions for private and/or public cloud technologies is a plus</li>
</ul>
<div></div><div><i>JTEC Consulting LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</i><br>
<i>
</i><br>
<i>Salary:</i><br>
<i>JTEC offers competitive compensation and benefits to all employees. Salaries are dependent upon a wide range of factors including position requirements, customer/program needs, individual qualifications, education, experience, certification and/or training, location, and other job-related factors.</i></div></div></div>

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