desktop support consultant

Ovation Workplace services

<div>Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer&rsquo;s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 3-5 years&rsquo; experience in Windows Desktop support.
<ul><li>
Provide first/second level contact and problem resolution for customer issues. 
b)Work with Third Party Vendors to remediate complex AV issues as needed. 
c)Provide timely communication on issue status and resolution. 
d)Maintain ticket updates for all reported incidents.</li><li>
Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.</li><li>
Should have basic knowledge of Mac operating system, to support Apple pc users.</li><li>
Install, upgrade, support and troubleshoot for printers, computer hardware.</li><li>
Performs general preventative maintenance tasks on computers, laptops, printers.</li><li>
Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.</li><li>
Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.</li><li>
Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.</li><li>
This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.</li></ul>
Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer&rsquo;s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 3-5 years&rsquo; experience in Windows Desktop support.
<ul><li>
Provide first/second level contact and problem resolution for customer issues. 
b)Work with Third Party Vendors to remediate complex AV issues as needed. 
c)Provide timely communication on issue status and resolution. 
d)Maintain ticket updates for all reported incidents.</li><li>
Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.</li><li>
Should have basic knowledge of Mac operating system, to support Apple pc users.</li><li>
Install, upgrade, support and troubleshoot for printers, computer hardware.</li><li>
Performs general preventative maintenance tasks on computers, laptops, printers.</li><li>
Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.</li><li>
Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.</li><li>
Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.</li><li>
This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.</li></ul></div>

Desktop Support Technician

ARDENS BUSINESS SOLUTIONS PRIVATE LIMITED

About the Role:We&rsquo;re looking for a skilled Desktop Support Engineer (L2) to provide onsite and on-call technical support for desktops, laptops, and IT infrastructure. The role involves troubleshooting, installations, software support, and coordination with our global IT team.Key Responsibilities:<ul><li>Handle L2 support for desktops, laptops, and peripherals.</li><li>Troubleshoot hardware, software, and network (LAN/DHCP/VPN) issues.</li><li>Manage users in Active Directory and Office 365.</li><li>Coordinate with vendors for system repairs and maintenance.</li><li>Maintain tickets via ServiceNow / JIRA / HaloITSM.</li><li>Ensure SLA adherence and accurate documentation.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s in IT / Computer Science.</li><li>3&ndash;7 years of desktop support (L2) experience.</li><li>Strong in Windows 10/11, O365, and network basics.</li><li>Excellent communication and problem-solving skills.</li><li>Preferred Certifications: CompTIA A+, MCP, ITIL, or MD-100/101.</li></ul>Job Types: Full-time, PermanentPay: &#8377;300,000.00 - &#8377;500,000.00 per yearExperience:<ul><li>Desktop support: 4 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Desktop Support Engineer L2

Omega/Naseem Medical Billing & Collection Services

We are Hiring: Desktop Support EngineerFull-Time | Night Shift | Minimum 2+ Year Experience RequiredQualification: Minimum BachelorLocation: RawalpindiKey Responsibilities:&middot; Troubleshoot hardware, software, and network-related issues.&middot; Install, configure, and maintain desktop systems and applications.&middot; Ensure system security and perform regular updates/backups.&middot; Provide timely technical support to end-users (in person &amp; remote).&middot; Maintain IT inventory and documentation of technical issues.&middot; Assist in setting up new workstations, printers, and office network devices.Job Type: Full-timeWork Location: In personExpected Start Date: 01/11/2025

Desktop Support Engineer

Computer World S.P.C.

We are seeking a highly skilled and dedicated locally available &quot;Desktop Support Engineers&quot; with 5+ years of experience to join our esteemed organization in Bahrain.Main Job Duties:- Provide remote and onsite support to users, ensuring smooth deployment and configuration of systems.- Troubleshoot and resolve hardware and software issues, adhering to company policies.- Enforce desktop security measures to ensure compliance with organizational standards.- Offer user support and training to enhance technical skills.- Optimize system performance for maximum efficiency.- Maintain detailed documentation and generate regular reports to track system functionality and support activities.Job Type: Contract Contract length: 12 monthsPay: BD450.000 - BD600.000 per monthApplication Question(s):<ul><li>What is your notice period?</li><li>What is your current and expected Salary?</li></ul>

Desktop Support Engineers

Jio Platforms Limited (JPL)

<div>
 
 
 Job Accountabilities
 
 
 <ul>
 <li>
 First level support to end users based on Knowledge base available
 </li>
 <li>
 Provide desktop and Laptop support.
 </li>
 <li>
 Basic installation and uninstallation of all desktop applications
 </li>
 <li>
 Handling ITSM Tool and Allocating the tickets to the right resolver group
 </li>
 <li>
 Providing Support for MAC related calls
 </li>
 <li>
 Providing Support for Mobile Device
 </li>
 <li>
 Installation of Business-related software
 </li>
 <li>
 Ensuring Software Compliance in all the End User Devices
 </li>
 </ul>
 
 
 
 
 
 Skills Required (Knowledge and Skills)
 
 
 <ul>
 <li>
 Hardware &amp; OS knowledge
 </li>
 <li>
 Software application knowledge,
 </li>
 <li>
 ITIL Knowledge
 </li>
 <li>
 Good Communication Skills
 </li>
 <li>
 Basic Knowledge of Network,
 </li>
 <li>
 Apple products
 </li>
 <li>
 -MCSE or similar
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 Key Attributes (Experience and Qualifications)
 
 
 
 
 
 <ul>
 <li>
 BE / B.Tech / B Sc-IT
 </li>
 <li>
 Preference will be accorded to candidates having completed certifications in MCSA/ MCSE.
 </li>
 </ul>
 
 
</div>

CentraCare

<div>CentraCare is looking for a hardworking individual that knows healthcare information systems or wants to learn about them to join our IS Desktop Support Health System Team. This position provides technical support in the area of Desktop Support to the Information Systems Department. In this role you will train new staff on computer hardware. The position sets new policy standards of how to load and maintain desktop software, printers, and other computer devices.
Schedule:<ul><li>
Full-time | 80 hours every two weeks | St. Cloud</li><li>
Day shift | 8-hour shifts | 7am-3:30pm or 8am-4:30pm</li><li>
After hours on-call rotation begins after 6 months from date of hire</li></ul>
Pay and Benefits:<ul><li>
Starting pay begins at $27.25 per hour; exact wage determined by years of related experience<ul><li>
Pay range: $27.25- $40.88 per hour</li></ul></li><li>
Tuition reimbursement and college grant programs available</li><li>
Full-time benefits: Medical, dental, PTO, retirement, employee discounts and more!</li></ul>
Qualifications:<ul><li>
High school diploma required</li><li>
Associate&rsquo;s degree or two years of specialized computer training preferred</li><li>
1 year of computer support experience required</li><li>
2+ years of work experience with personal computers preferred</li><li>
A valid MN driver's license and a driving record in good standing may be required</li><li>
Minimum amount of insurance liability coverage may be required</li><li>
HP Certification in Commercial and Consumer Desktops, Workstations and Notebooks Service Qualification within 6 months from hire</li></ul> 
CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.</div>

Senior Desktop Support Technician | St. Cloud

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Senior Desktop Support Technician | St. Cloud