desktop support consultant

Inspace Technologies Private Limited, AA Business Centre, Fourth Floor, Old No.94/1 & 2, New No.27 & 28, East Park Road, Shenoy Nagar, Chennai 600030

<p><b>Job Title/Designation:</b></p><p>Desktop Support Engineer</p><p><b>Employment Type:</b></p><p>Full Time, Permanent</p><p><b>Job Location: TADA</b></p><p><b>Experience: 1+years</b></p><p><b>Job Description: </b></p><ul><li>To design, organize, modify and support the organizations computer systems.</li></ul><p>&middot; Troubleshoot desktop hardware and software issues.</p><p>&middot; Configurations of outlook</p><p>&middot; Should handle any issues related to Local Area Networks (LAN), Wide Area Networks, and Network segments</p><p>&middot; Maintains operating systems, business applications, security tools, web-servers, email, laptop, and desktop PCs</p><p>&middot; To optimize and lead process improvement.</p><p>&middot; Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments</p><p>&middot; Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed</p><p>&middot; Perform routine/scheduled audits of the systems, including all backups</p><p>&middot; Sustaining network integrity, server deployment, and security</p><p>&middot; Monitoring and maintaining network servers such as file servers, VPN gateways and intrusion detection systems</p><p>&middot; Ensuring high-level security and efficiency resulting in 100% output.</p><p>Job Type: Full-time</p><p>Pay: ₹150,000.00 - ₹300,000.00 per year</p><p>Benefits:</p><ul><li>Health insurance</li><li>Provident Fund</li></ul><p>Work Location: In person</p>

Desktop Support Engineer

CARE INFOTECH

<p>Job Title: Desktop Support Specialist</p><p>Job Summary: The Desktop Support Specialist provides technical support to end-users, ensuring efficient operation of computer systems and software applications. Key Responsibilities: - Respond to user inquiries and provide technical assistance via phone, email, or in-person. - Troubleshoot hardware and software issues on desktops, laptops, and peripherals. - Install, configure, and maintain operating systems and applications. - Perform routine maintenance and updates on computer systems. - Document support requests and resolutions in the ticketing system. - Assist with network connectivity issues and printer setups. - Collaborate with IT teams to resolve complex technical problems. - Provide training and support to users on software applications and best practices. Qualifications: - Associate's degree in Computer Science or related field; Bachelor's preferred. - Proven experience in desktop support or technical support roles. - Strong knowledge of Windows and Mac operating systems. - Familiarity with networking concepts and troubleshooting. - Excellent communication and customer service skills. - Ability to work independently and as part of a team. Preferred Skills: - Certifications such as CompTIA A+, Microsoft Certified Professional (MCP). - Experience with remote support tools and ticketing systems. - Knowledge of Active Directory and user account management. Working Conditions: - May require occasional overtime or on-call support. - Fast-paced environment with varying levels of technical challenges.</p><p>Job Type: Permanent</p><p>Pay: ₹15,000.00 - ₹20,000.00 per month</p><p>Work Location: In person</p>

Desktop Support Specialist

BrainoTech IT Solutions

<p><b>Job Overview:</b><br/>We currently have an urgent freelance requirement for an <b>Desktop Support Engineer (Level 1)</b> to provide <b>onsite dispatch support</b>. This role involves traveling to client sites as needed to troubleshoot and resolve hardware, software, and connectivity issues. The position is ideal for professionals who are flexible, self-motivated, and comfortable handling on-call, site-based assignments.</p><p><b>Position Details:</b></p><ul><li><b>Position:</b> Desktop Support Engineer &ndash; L1</li><li><b>Support Type:</b> Onsite Dispatch</li><li><b>Contract Type:</b> Freelance</li></ul><p><b>Responsibilities:</b></p><ul><li>Provide onsite dispatch support for Desktop Devices (hardware, software, and connectivity) incidents and follow through to resolution.</li><li>Handle IMAC (Install, Move, Add, Change) requests and desk-side support services for end users.</li><li>Perform hard and soft break/fix services for laptops and desktops on client sites.</li><li>Provide standard hardware and software support (operating systems and office applications) for Desktop Devices throughout their lifecycle.</li><li>Support and maintain desktop configuration and installation, including patch updates, hardware replacements, and vendor-provided spares.</li><li>Analyse incident data from service desk calls to identify potential user training needs or opportunities for automation.</li><li>Ensure desktops are installed with the correct image per company standards.</li><li>Monitor security profiles and anti-virus compliance on desktops and take action in case of non-compliance.</li><li>Provide VIP and priority desk-side support on-site when no other IT support team is available.</li></ul><p>Job Types: Temporary, Contract</p>

Desktop Support Engineer-Level 1

Omega/Naseem Medical Billing & Collection Services

<p>We are Hiring: Desktop Support Engineer</p><p>Full-Time | Night Shift | Minimum 2+ Year Experience Required</p><p>Qualification: Minimum Bachelor</p><p>Location: Rawalpindi</p><p>Key Responsibilities:</p><p>&middot; Troubleshoot hardware, software, and network-related issues.</p><p>&middot; Install, configure, and maintain desktop systems and applications.</p><p>&middot; Ensure system security and perform regular updates/backups.</p><p>&middot; Provide timely technical support to end-users (in person &amp; remote).</p><p>&middot; Maintain IT inventory and documentation of technical issues.</p><p>&middot; Assist in setting up new workstations, printers, and office network devices.</p><p>Job Type: Full-time</p><p>Work Location: In person</p><p>Expected Start Date: 01/11/2025</p>

Wipro

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: Desktop Support Analyst
</div></div></div></div><div><div><div><div>City: Riyadh
</div></div></div></div><div><div><div><div>State/Province: Riyadh Province
</div></div></div></div><div><div><div><div>Posting Start Date: 12/15/25
</div></div></div></div><div><div><div><div>Job Description:
<div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div><div><p><b>Job summary:
</b></p><p>We are looking for a dedicated and End User-focused End User support Engineer to join our IT Support team. The End User support Engineer will be responsible for providing first-line support to end users, troubleshooting and resolving technical issues, and ensuring that service requests are handled efficiently and effectively. This role requires a strong technical aptitude, excellent communication skills, and a passion for delivering exceptional service.
</p><p><b>Responsibilities:
</b></p><ul><li>Supports Windows and Apple macOS based Laptop, Desktop and Servers for hardware and software related issues.
</li><li>Diagnose and resolve issues related to desktops, laptops, printers, mobile devices, and applications.
</li><li>Should have experience creating the images and handing over the desktop / laptops to end users with full configurations.
</li><li>Support network connectivity issues (Wi-Fi, VPN, LAN) and basic account administration .
</li><li>Deliver personalized IT support for VIPs, including board members and senior executives.
</li><li>Flexible to be working within multiple teams like Service desk / Remote Support / End User support
</li><li>Monitor and ensure endpoint compliance with corporate security standards.
</li><li>Take part in projects including hardware refresh, OS upgrades of end user devices
</li><li>Perform the preventative maintenance of end user devices to ensure device optimization
</li><li>Support <b>remote work solutions </b>like BMC, Citrix remote desktop, MDM, Secure Hub, VMware Etc. including VPN, VDI
</li>Provide the technical resolution for the issues related to collaboration tools like Teams , Webex Etc.<br>
<li>
</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>Short Description
</b></h2></div><div><p><b>Qualifications:
</b></p><ul><li>Education: Associate&rsquo;s degree in information technology, Computer Science, or related field. Alternatively, relevant certifications (ITIL Foundation) are desirable.
</li><li>Experience: 4-5 years of experience in an as End User support Engineer or service desk role
</li><li>Should have written and oral experience and Arabic &amp; English Language
</li></ul><p><b>Technical Skills:
</b></p><ul><li>Strong knowledge of Windows and macOS operating systems.
</li><li>Familiarity with Microsoft Office 365, Active Directory, and other commonly used software tools.
</li><li>Basic understanding of networking concepts (TCP/IP, VPN, DNS, DHCP).
</li><li>Should have knowledge and understanding about Nexthink Monitoring tool
</li><li>Experience with ticketing systems (e.g., ServiceNow, JIRA, Remedy).
</li><li>Knowledge of remote desktop support tools
</li></ul><p><b>Other Skills:
</b></p><p>Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical information to non-technical users.
</p><p>Problem Solving: Strong troubleshooting and analytical skills, with a methodical approach to diagnosing and resolving issues.
</p><p>Customer Focus: A commitment to delivering excellent customer service with a positive, professional attitude.
</p><p>Time Management: Ability to manage multiple tasks and prioritize issues based on urgency and business impact.
</p><p><b>Working Conditions:
</b></p><p>Work Hours: Should be able to work on rotational shifts including night shifts &amp; weekends.</p></div></div></div></div></div></div></div></div><p></p>

Desktop Support Analyst

Arden Resourcing Limited

<p>Sage Support Consultant - Hampshire/Hybrid</p><p></p><p>£35,000-£45,000</p><p></p><p>A growing tech consultancy are seeking a dedicated Support Consultant to join their growing team. As a Sage consultant you will provide remote support to customers for a range of Sage Products. You'll play a key role in supporting customers by resolving issues with Sage X3 ERP and Sage Intacct. This is an exciting opportunity to work with cutting-edge software while growing your skills in a supportive, hybrid working environment.</p><p></p><p>What you'll be doing</p><p> Accurately assess customer issues and business impact, assigning appropriate priority levels.</p><p> Responding to and resolving Sage support queries via telephone, email and remote access</p><p> Own each case fully, coordinating with colleagues, third parties, and customers to ensure timely outcomes.</p><p> Receiving and answering telephone calls or emails from customers on the support helpdesk to work towards resolving cases</p><p> Record details, accurate information, and track all support calls from initiation to resolution.</p><p> Provide clear documentation of issues and their resolutions to support future problem-solving efforts.</p><p> Identify and address recurring issues, collaborating with the team to implement lasting solutions.</p><p></p><p>Key Skills</p><p> Strong expertise in software testing, troubleshooting, and quality assurance.</p><p> ERP systems experience (Sage X3)</p><p> Responding to and resolving Sage support queries via telephone, email and remote access</p><p> Receiving and answering telephone calls or emails from customers on the support helpdesk to work towards resolving cases</p><p> Responding to and resolving Sage support queries via telephone, email and remote access</p><p> Receiving and answering telephone calls or emails from customers on the support helpdesk to work towards resolving cases</p><p> Call Management and prioritisation to ensure service levels agreements are met</p>

Sage Support Consultant - Hampshire/Hybrid

Genpact

<p></p><div><div><div><div><div><b>Ready to build the future with AI?</b><br>
<b>At Genpact, we don&rsquo;t just keep up with technology&mdash;we set the pace. AI and digital innovation are redefining industries, and we&rsquo;re leading the charge. Genpact&rsquo;s AI Gigafactory, our industry-first accelerator, is an example of how we&rsquo;re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies&rsquo; most complex challenges.</b><br>
<br>
<b>If you thrive in a fast-moving, </b><b>innovation</b>-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquo;s possible, this is your moment.<br>
<br>
<b>Genpact (NYSE: G) is an</b><b> </b><b>advanced technology services and solutions company that delivers</b><b> </b><b>lasting</b><b> </b><b>value for leading enterprises</b><b> </b><b>globally.</b><b> </b><b>Through our</b><b> </b><b>deep business knowledge, operational excellence, and cutting-edge solutions &ndash; we help companies across industries get ahead and stay ahead.</b><b> </b><b>Powered by curiosity, courage, and innovation,</b><b> </b><b>our teams</b><b> </b><b>implement</b><b> </b><b>data, technology, and AI</b><b> </b><b>to</b><b> </b><b>create tomorrow, today.</b><b> </b><b>Get to know us at</b><b> </b><b>genpact.com</b><b> </b><b>and on</b><b> </b><b>LinkedIn,</b><b> </b><b>X,</b><b> </b><b>YouTube, and</b><b> </b><b>Facebook.</b></div></div><div><div><b>
Inviting applications for the role of </b><b>Lead</b><b> </b><b>Consultant</b><b>-</b><b>MSD 365 Commerce Technical Consultant</b></div></div><div><div><b>
In this role, you will be </b><b>responsible </b><b>to</b><b> design, </b><b>develop</b><b>, and </b><b>implement</b><b> customized solutions on the Microsoft Dynamics 365 Commerce platform. The ideal candidate will have experience in building modern, scalable digital commerce experiences, integrating backend ERP systems, and working with Microsoft Power Platform, Azure services, and related technologies</b><b>.</b></div></div><div><div><b>
Responsibilities</b></div></div><div><ul><div><div><b>
Design and develop e-commerce solutions using Dynamics 365 Commerce (Retail) and Dynamics 365 Finance &amp; Operations.</b></div></div></ul></div><div><ul><div><div><b>
Customize and extend Dynamics 365 e-commerce storefront using SDKs, JavaScript, TypeScript, and React-based frameworks.</b></div></div></ul></div><div><ul><div><div><b>
Develop and manage integrations with external systems such as payment gateways, PIM, CRM, and ERP.</b></div></div></ul></div><div><ul><div><div><b>
Build and maintain Commerce Runtime (CRT), Retail Server, and POS extensions.</b></div></div></ul></div><div><ul><div><div><b>
Collaborate with UX/UI teams to implement responsive and engaging web interfaces.</b></div></div></ul></div><div><ul><div><div><b>
Work closely with functional consultants, testers, and DevOps for delivery and deployment.</b></div></div></ul></div><div><ul><div><div><b>
Support performance tuning, monitoring, and troubleshooting of commerce solutions.</b></div></div></ul></div><div><ul><div><div><b>
Implement end-to-end commerce features like cart, checkout, product catalog, promotions, loyalty, and order management.</b></div></div></ul></div><div><ul><div><div><b>
Ensure secure coding practices and compliance with enterprise development standards</b></div></div></ul></div><div></div><div><div><b><br>
Qualifications we seek in you!</b></div></div><div><div><b>
Minimum Qualifications / Skills</b></div></div><div><ul><div><div><b>
BE/MBA/</b><b>M.Tech</b></div></div></ul></div><div><ul><div><div><b>
Experience in Dynamics 365 Commerce (formerly Dynamics 365 Retail).</b></div></div></ul></div><div><ul><div><div><b>
Proficient in .NET, C#, JavaScript/TypeScript, HTML, CSS, and React</b></div></div></ul></div></div><div><div><ul><div><div><b>
Strong experience in customizing and deploying Commerce SDK, Retail Server, CRT.</b></div></div></ul></div><div><ul><div><div><b>
Familiarity with Microsoft Azure, Azure DevOps, and CI/CD pipelines.</b></div></div></ul></div><div><ul><div><div><b>
Good understanding of OData, REST APIs, and Data Entities.</b></div></div></ul></div><div><ul><div><div><b>
Experience with payment integration (Adyen, PayPal, Stripe, etc.).</b></div></div></ul></div><div><ul><div><div><b>
Exposure to</b><b> Dynamics 365 F&amp;O modules for retail, order, inventory, and pricing management.</b></div></div></ul></div><div><ul><div><div><b>
Familiarity with Power Platform (Power Automate, Power Apps) is a plus.</b></div></div></ul></div><div></div><div><div><b><br>
Preferred Qualifications/ Skills</b></div></div><div><ul><div><div><b>
Microsoft Certified: Dynamics 365 Commerce Functional Consultant Associate or Developer Associate.</b></div></div></ul></div><div><ul><div><div><b>
Experience with global rollouts, localization, and multi-channel commerce.</b></div></div></ul></div><div><ul><div><div><b>
Understanding of security, GDPR, and performance optimization in e-commerce</b></div></div></ul></div><div></div><div><div><b><br>
Why join Genpact?</b><br>
<ul><li><b>Lead AI-first transformation &ndash; Build and scale AI solutions that redefine industries</b></li><li><b>Make an impact &ndash; Drive change for global enterprises and solve business challenges that matter</b></li><li><b>Accelerate your career&mdash;Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills</b></li><li><b>Grow with the best &ndash; Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace</b></li><li><b>Committed to ethical AI &ndash; Work in an environment where governance, transparency, and security are at the core of everything we</b><b> </b><b>build</b></li><li><b>Thrive in a values-driven culture &ndash; Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress</b></li></ul><b>
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.</b><br>
<b>Let&rsquo;s build tomorrow together.</b><br>
<br>
<b>Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.</b></div></div><div></div><div><div><b><br>
Furthermore, please do note that Genpact does not charge fees to process job </b><b>applications</b><b> and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.</b></div></div></div></div><p></p><p><br>
JobLead Consultant</p><p>
Primary LocationIndia-Pune</p><p>
ScheduleFull-time</p><p>
Education LevelBachelor's / Graduation / Equivalent</p><p>
Job PostingDec 23, 2025, 5:18:19 AM</p><p>
Unposting DateJan 22, 2026, 12:29:00 PM</p><p>
Master Skills ListConsulting</p><p>
Job CategoryFull Time</p></div>

Lead Consultant-MSD 365 Commerce Technical Consultant

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