desktop support engineer

Dixit Infotech

<div><div><div><div><p><b>About Company</b></p><p>
Dixit Infotech Services Pvt. Ltd. is one of India&rsquo;s leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company.
</p><p>45 years young, our long experience packed with up-to-date trends and knowledge makes us an IT infrastructure company you can trust.
</p><p>With over 800 employees serving through 41 service locations and 5 offices across India, we provide infrastructure management services, cloud computing, data storage, backup and security, unified communication, enterprise mobility, and more.
</p><p>Partnering with major OEMs, we offer Managed Print Services, AMC and FMS, Device-as-a-Service, structured cabling, and surveillance services to our esteemed clients.
</p><p>Customized solutions, certified professionals, quick responses, and our adaptable attitude towards customer care for your IT infrastructure needs make us 'The X factor in your IT.&rsquo;
</p><p><b>Our Vision:</b> To be the best-in-class in IT services in India and overseas.
</p><p><b>Our Mission:</b> To provide customized services and solutions and be the No. 1 choice for all IT needs.
</p></div></div></div><div><div><div><div><div><div><div><p><b>Job Description</b></p></div><div><div><div>
Key Responsibilities of desktop support engineer L2<br>
<ul><li></li></ul>
On Site Desktop Hardware / Software Related issues<br>
<ul><li></li></ul>
Remote Locations Desktop Hardware / Software Related issues<br>
<ul><li></li></ul>
Desktop OS and Third-Party Patch Compliance<br>
<ul><li></li></ul>
AV Related issues and Compliance<br>
<ul><li></li></ul>
Call logging and follow up with different OEM's<br>
<ul><li></li></ul>
Printer Issues<br>
<ul><li></li></ul>
New Hardware / Software Installations<br>
<ul><li></li></ul>
Inventory Management<br>
<ul><li></li></ul>
Daily Call MIS</div></div></div></div></div></div><div><div><div><div><p><b>
Department</b></p></div><div><p>
Service</p></div></div></div></div><div><div><div><div><p><b>
Open Positions</b></p></div><div><p>
1</p></div></div></div></div><div><div><div><div><p><b>
Skills Required</b></p></div><div><p>
OS Installation,Outlook Configuration,Troubleshooting</p></div></div></div></div><div><div><div><div><p><b>
Experience</b></p></div><div><p>
1 to 4 years</p></div></div></div></div><div><div><div><div><p><b>
Location</b></p></div><div><p>
Navi Mumbai, Maharashtra, India</p></div></div></div></div></div></div></div></div><p></p>

Desktop Support Engineer 1

Hibrant Ltd

<p>We are seeking a skilled and customer-focused <b>Desktop Support Engineer</b> to join our IT team. In this role, you will be responsible for providing technical assistance and support to end-users for hardware, software, and networking issues. The ideal candidate will have excellent problem-solving skills, strong knowledge of Windows and/or macOS environments, and a passion for delivering exceptional IT support.</p><p><b>Responsibilities</b></p><ul><li>Provide first and second-level support to users for desktop/laptop, printers, mobile devices, and other peripherals</li><li>Install, configure, and troubleshoot hardware and software systems</li><li>Respond to support tickets, phone calls, and emails in a timely and professional manner</li><li>Support end-users with Microsoft Office Suite, Windows OS, and common applications</li><li>Manage and maintain user accounts, permissions, and access rights in Active Directory</li><li>Assist in onboarding and offboarding processes including provisioning and decommissioning of devices</li><li>Collaborate with other IT staff and departments to resolve complex issues</li><li>Maintain IT inventory, documentation, and user guides</li><li>Ensure all systems are compliant with company policies and security standards</li><li>Escalate unresolved issues to higher-level technical support or vendors</li></ul><p><b>Requirements</b></p><ul><li>Proven experience as a Desktop Support Technician, IT Support Engineer, or similar role</li><li>Strong understanding of Windows 10/11, macOS, and Microsoft 365 applications</li><li>Familiarity with Active Directory, DNS, DHCP, and basic networking concepts</li><li>Experience with ticketing systems (e.g., ServiceNow, Jira, or Zendesk)</li><li>Excellent communication and interpersonal skills</li><li>Strong troubleshooting and analytical thinking abilities</li><li>Ability to work independently and manage multiple tasks</li></ul><p>Job Type: Contract<br/>Contract length: 12 months</p><p>Pay: KD40.000 - KD45.000 per day</p>

Desktop Support Engineer

Omega/Naseem Medical Billing & Collection Services

<p>We are Hiring: Desktop Support Engineer</p><p>Full-Time | Night Shift | Minimum 2+ Year Experience Required</p><p>Qualification: Minimum Bachelor</p><p>Location: Rawalpindi</p><p>Key Responsibilities:</p><p>&middot; Troubleshoot hardware, software, and network-related issues.</p><p>&middot; Install, configure, and maintain desktop systems and applications.</p><p>&middot; Ensure system security and perform regular updates/backups.</p><p>&middot; Provide timely technical support to end-users (in person &amp; remote).</p><p>&middot; Maintain IT inventory and documentation of technical issues.</p><p>&middot; Assist in setting up new workstations, printers, and office network devices.</p><p>Job Type: Full-time</p><p>Work Location: In person</p><p>Expected Start Date: 01/11/2025</p>

Excis Compliance

<div>
 <p>
  <strong>
   WE&rsquo;RE HIRING AS A DESKTOP SUPPORT ENGINEER AT EGYPT!
  </strong>
 </p>
 <p>
  Excis is a global IT support leader globally, driven by innovation and collaboration. We&rsquo;re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you&rsquo;ll look forward to coming to work every day.
 </p>
 <p>
  &middot; Client in 190+ countries
 </p>
 <p>
  &middot; 6000+ Engineers
 </p>
 <p>
  &middot; 200+ Enterprise Clients
 </p>
 <p>
  <br/>
 </p>
 <p>
  We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Start your journey with Excis and grow with us!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You&rsquo;ll Do:
  </strong>
 </p>
 <ul>
  <li>
   Deliver deskside/onsite IT support, including Microsoft OS installations (Windows 7/10), MS Office troubleshooting, and hardware/software/network issue resolution.
  </li>
  <li>
   Provide smart hands support for network and datacenter equipment, as well as conference room audio/video setups and mobile device support (iOS, Android, Blackberry).
  </li>
  <li>
   Manage Active Directory/Exchange accounts, support SCCM deployments, and ensure smooth remote connectivity through tools like Bomgar, WebEx, and Windows native tools.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You Need:
  </strong>
 </p>
 <ul>
  <li>
   Access rights to IT systems, applications, and administrative tools (Active Directory, SCCM, remote connectivity platforms).
  </li>
  <li>
   Defined escalation procedures and collaboration with higher-level support teams for complex incidents.
  </li>
  <li>
   Up-to-date documentation, knowledge base articles, and standard operating procedures.
  </li>
  <li>
   Availability of hardware spares, licensed software, and peripheral equipment to support end-user needs.
  </li>
  <li>
   Clear communication with users, IT teams, and management to provide effective customer service and timely resolutions.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Site Address:
  </strong>
 </p>
 <p>
  Galaxo, Berket an Nasr, Al Salam First, Cairo Governorate, Egypt
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Join Us?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  At Excis, your work matters. You&rsquo;ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.
 </p>
 <p>
  Ready to make a difference and grow your career? Apply now to join Excis in Egypt and be at the forefront of IT support excellence!
 </p>
</div>


Three Ess Computer Services (I) Pvt. Ltd.

<ul><li>Installation, configuration &amp; Troubleshooting of all types of Hardware and software application installation.</li><li>video Conference Devices</li><li>Windows 11, 10 OS Installation, configuration &amp; troubleshooting of Desktop/Laptop.</li><li>Managing, backup &amp; recovering User Data.</li><li>Installation, configuration &amp; troubleshooting of Printers &amp; Scanners.</li><li>Ability to multi-task with strong attention to detail.</li><li>Installation and Configuration of Windows-Based Operating Systems ( Windows 10, 11 ).</li><li>network settings for TCP/IP and internet Setup.</li><li>Troubleshooting of all types of Hardware and Software applications problems.</li><li>Configuring &amp; Troubleshooting of Printers, Scanner &amp; LAN-related issues reported by users.</li><li>Maintenance and Troubleshooting of connectivity problems. .</li><li>Remotely resolving application problems &amp; network problems and mail configurations through remote desktop sharing &amp; VNC</li><li>Maintaining Assets through Assets Inventory Book Handle the responsibilities of analyzing hardware and software issues and take necessary corrective actions to resolve</li></ul><p>Job Type: Full-time</p><p>Pay: &#8377;18,000.00 - &#8377;20,000.00 per month</p><p>Benefits:</p><ul><li>Health insurance</li><li>Provident Fund</li></ul><p>Work Location: In person</p>

Team Computers

<p> <strong>Job Summary:</strong> </p> <p>We are looking for a skilled End User Support Engineer to provide technical support to users</p> <p>across the organization. The role includes installation, configuration, and troubleshooting of</p> <p>hardware, software, and network-related issues while ensuring minimal disruption to</p> <p>business operations..</p> <p> </p> <p> <strong>Key Responsibilities:</strong> </p> <p>  Provide on-site and remote support for desktops, laptops, printers, and peripherals.</p> <p>  Troubleshoot operating system and application-related issues (Windows, MS Office,</p> <p>email, etc.).</p> <p>  Install, configure, and upgrade end-user hardware and software as per IT policies.</p> <p>  Manage user accounts, access rights, and group policies in Active Directory.</p> <p>  Support connectivity issues including LAN, Wi-Fi, VPN, and IP telephony.</p> <p>  Coordinate with vendors for hardware repairs or replacements.</p> <p>  Log incidents and service requests accurately in the ITSM tool and follow through to</p> <p>resolution.</p> <p>  Assist with onboarding/offboarding activities (device setup, profile configurations).</p> <p>  Participate in IT asset inventory, audits, and compliance reporting.</p> <p>  Maintain documentation, FAQs, and user guides for common issues.</p> <br> <p> <strong>Required Skills and Experience:</strong> </p> <p>  1.5+ years of experience in IT end-user support or desktop support.</p> <p>  Strong knowledge of Windows 10/11, Microsoft Office Suite, and basic networking.</p> <p>  Experience with Active Directory, Outlook/Exchange, and remote support tools.</p> <p>  Familiarity with ITSM/ticketing systems (e.g., ServiceNow, ManageEngine).</p> <p>  Understanding of IT security, endpoint protection, and patching.</p>

Field/Desktop Support Engineer

MindSquare Technologies (India) Pvt. Ltd.

<p><b>Key Responsibilities:</b></p><ul><li>Install, configure, and maintain desktop/laptop systems and peripherals (printers, scanners, etc.)</li><li>Provide technical support for hardware, software, and network-related issues, both onsite and remotely</li><li>Respond to service requests and incidents via ticketing system, calls, or email</li><li>Troubleshoot and resolve issues related to operating systems (Windows/macOS/Linux), applications, and network connectivity</li><li>Set up and manage user accounts, email configurations, and access permissions</li><li>Maintain inventory of IT assets and ensure timely updates of software and hardware</li><li>Install updates, patches, and antivirus software as required</li><li>Assist with onboarding/offboarding of employees including device provisioning and account setups</li><li>Coordinate with other IT teams or vendors for escalation of complex issues</li><li>Document technical problems, resolutions, and processes for knowledge base</li></ul><p>Job Type: Permanent</p><p>Pay: &#8377;30,000.00 - &#8377;33,000.00 per month</p><p>Benefits:</p><ul><li>Provident Fund</li></ul><p>Work Location: In person</p>

Desktop Support Engineer- L2

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