desktop support engineer

DICETEK LLC

<div><p>We are seeking an experienced Desktop Support Engineer to join our dynamic IT team. As a Desktop Support Engineer, you will be responsible for providing comprehensive technical support to our employees, ensuring our desktop systems, software applications, and network connectivity run smoothly and effectively. You will be the go-to person for diagnosing and resolving hardware and software issues, assisting with system upgrades, and providing user training when necessary. The ideal candidate will have a strong technical background, excellent communication skills, and a customer-oriented approach. Your goal will be to maintain the highest possible levels of user satisfaction and system functionality, contributing to the overall efficiency of our organization's operations.</p><p></p><p><b><br>
Responsibilities</b></p><ul><li>Provide first-line technical support to users with hardware and software issues.</li><li>Diagnose and troubleshoot desktop and system problems in a timely manner.</li><li>Install, configure, and upgrade desktops, laptops, and related hardware.</li><li>Manage and maintain user accounts within Active Directory environments.</li><li>Assist with the deployment and maintenance of software and updates.</li><li>Coordinate with the IT team for network troubleshooting and server issues.</li><li>Document support processes and maintain accurate support records and logs.</li><li>Provide training and guidance to users on IT processes and procedures.</li><li>Perform regular system backups and data recovery operations when necessary.</li><li>Ensure compliance with company policies and IT security standards.</li><li>Monitor system performance and make recommendations for improvements.</li><li>Assist in the planning and execution of large-scale IT projects and upgrades.</li></ul><p></p><p><b><br>
Requirements</b></p><ul><li>Bachelor's degree in Computer Science or related field is preferred.</li><li>At least two years of experience in a desktop support role is required.</li><li>Strong knowledge of Windows and Mac operating systems is essential.</li><li>Proficiency with Active Directory and common network protocols is needed.</li><li>Excellent verbal and written communication skills are necessary.</li><li>Ability to troubleshoot and resolve technical issues efficiently is required.</li><li>Familiarity with remote support tools and VPN technologies is advantageous.</li></ul></div>

Desktop Support Engineer

Axiom Technologies

<div><p><b>Axiom Technologies</b> is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com</p>
<p>Position Overview:</p>
<p>We are seeking a highly skilled and motivated Desktop Support Engineer with 4+ years of hands-on experience in providing support for desktop and laptop environments, troubleshooting hardware and software issues, and ensuring smooth day-to-day operations for end-users. The ideal candidate will have expertise in resolving IT-related problems, a strong understanding of various operating systems, and excellent communication skills.</p>
<p>Key Responsibilities:</p>
<ul><li>Provide advanced technical support for desktop and laptop hardware, operating systems, and software applications.</li>
<li>Troubleshoot and resolve issues related to software, hardware, and peripheral devices, both remotely and on-site.</li>
<li>Install, configure, and maintain computer systems, software, and network devices for end-users.</li>
<li>Please perform routine software upgrades, security patches, and system maintenance to ensure the best system performance.</li>
<li>Support and manage Microsoft Active Directory for user account management, group policies, and permissions.</li>
<li>Respond to and resolve service requests in a timely and efficient manner, ensuring minimal disruption to end-user operations.</li>
<li>Coordinate with other IT teams (network, server, etc.) to resolve complex technical issues.</li>
<li>Document and maintain knowledge base articles for recurring issues and solutions.</li>
<li>Train end-users on the proper use of hardware, software, and security protocols.</li>
<li>Assist in the deployment and configuration of new hardware and software solutions.</li>
<li>Perform hardware diagnostics and repairs, including desktop PCs, laptops, printers, and mobile devices.</li>
<li>Provide support for VPN connections, Wi-Fi, and remote desktop services.</li>
<li>Maintain inventory of hardware, software, and licenses.</li>
</ul>
<p>Requirements:</p>
<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field (or equivalent work experience).</li>
<li>4+ years of hands-on experience in desktop support or IT support roles.</li>
<li>Strong proficiency in Windows, macOS, and Linux operating systems.</li>
<li>Experience with Active Directory, MS Exchange, Office 365, and remote desktop solutions.</li>
<li>Expertise in troubleshooting hardware and software issues, including printers, mobile devices, and peripherals.</li>
<li>Knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN) and experience in troubleshooting network-related issues.</li>
<li>Solid understanding of security best practices, including antivirus, firewalls, and data encryption.</li>
<li>Ability to work independently and collaboratively in a fast-paced environment.</li>
<li>Strong communication skills, both verbal and written.</li>
<li>IT certifications (such as CompTIA A+, Microsoft Certified IT Professional, or similar) are a plus.</li>
</ul>
<p>Preferred Qualifications:</p>
<ul><li>Experience with ticketing systems like ServiceNow, Jira, or Zendesk.</li>
<li>Familiarity with cloud-based applications and services like Google Workspace, Office 365, or SharePoint.</li>
<li>Experience with virtualization tools like VMware or Hyper-V.</li>
<li>Ability to provide support for mobile devices (iOS, Android).</li>
</ul>
<p><b>What next?</b></p>
<p>If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.us@axiomtechnologies.com.</p></div><p></p>

Desktop Support Engineer – Chicago – Illinois

Desktop Support Engineer – St. Louis – Missouri

<div></div><div><div><div><div><ul><div>3 - 5 Years</div>
<div></div><div>5 Openings</div>
 <div>Hyderabad</div></ul></div><p></p><div><br>
<div><div>
</div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Role description</b></h3>
<div><p>We are hiring a Remote Desktop Engineer to support the IT infrastructure of a large healthcare organization. The role focuses on remote access technologies, virtual desktop environments, and cross-platform support&mdash;including Windows and macOS systems. The engineer will ensure secure and efficient access to clinical and administrative systems while maintaining compliance with healthcare IT standards.</p>
<p><b>
Key Responsibilities:</b></p>
<ul><li>Provide Level 2 support for Remote Desktop Services (RDS), including troubleshooting session issues, profile errors, and access problems.</li></ul>
<ul><li>Administer and maintain Citrix, Microsoft RDS, and VMware Horizon environments.</li></ul>
<ul><li>Support remote users by configuring and maintaining secure access to healthcare systems, including productivity and clinical applications.</li></ul>
<ul><li>Provide technical support for Apple macOS devices, including setup, configuration, software installation, and troubleshooting.</li></ul>
<ul><li>Manage Jamf Pro or similar MDM solutions for Mac endpoint management.</li></ul>
<ul><li>Implement and manage Multi-Factor Authentication (MFA) and VPN access using enterprise-grade tools.</li></ul>
<ul><li>Ensure compliance with organizational remote work policies, including data protection and access control.</li></ul>
<ul><li>Collaborate with IT teams to deploy updates, patches, and security configurations across remote desktop environments.</li></ul>
<ul><li>Maintain detailed documentation of configurations, incidents, and resolutions in alignment with ITIL practices.</li></ul>
<ul><li>Participate in rotational shifts and provide support during off-hours as required.</li></ul></div>
<h3 class="jobSectionHeader"><b>Skills</b></h3>
<div><p>Itil Framework,Vmware,Mcse</p></div></div></div></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>About UST</b></h3>
<div>UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world&rsquo;s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients&rsquo; organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact&mdash;touching billions of lives in the process.</div></div>

Desktop Support

Dicetek LLC

<div>
 We are seeking an experienced Desktop Support Engineer to join our dynamic IT team. As a Desktop Support Engineer, you will be responsible for providing comprehensive technical support to our employees, ensuring our desktop systems, software applications, and network connectivity run smoothly and effectively. You will be the go-to person for diagnosing and resolving hardware and software issues, assisting with system upgrades, and providing user training when necessary. The ideal candidate will have a strong technical background, excellent communication skills, and a customer-oriented approach. Your goal will be to maintain the highest possible levels of user satisfaction and system functionality, contributing to the overall efficiency of our organization's operations.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide first-line technical support to users with hardware and software issues.
  </li>
  <li>
   Diagnose and troubleshoot desktop and system problems in a timely manner.
  </li>
  <li>
   Install, configure, and upgrade desktops, laptops, and related hardware.
  </li>
  <li>
   Manage and maintain user accounts within Active Directory environments.
  </li>
  <li>
   Assist with the deployment and maintenance of software and updates.
  </li>
  <li>
   Coordinate with the IT team for network troubleshooting and server issues.
  </li>
  <li>
   Document support processes and maintain accurate support records and logs.
  </li>
  <li>
   Provide training and guidance to users on IT processes and procedures.
  </li>
  <li>
   Perform regular system backups and data recovery operations when necessary.
  </li>
  <li>
   Ensure compliance with company policies and IT security standards.
  </li>
  <li>
   Monitor system performance and make recommendations for improvements.
  </li>
  <li>
   Assist in the planning and execution of large-scale IT projects and upgrades.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Computer Science or related field is preferred.
  </li>
  <li>
   At least two years of experience in a desktop support role is required.
  </li>
  <li>
   Strong knowledge of Windows and Mac operating systems is essential.
  </li>
  <li>
   Proficiency with Active Directory and common network protocols is needed.
  </li>
  <li>
   Excellent verbal and written communication skills are necessary.
  </li>
  <li>
   Ability to troubleshoot and resolve technical issues efficiently is required.
  </li>
  <li>
   Familiarity with remote support tools and VPN technologies is advantageous.
  </li>
 </ul>
</div>


IT Support Engineer

<div><p>We are seeking an experienced Desktop Support Engineer to join our dynamic IT team. As a Desktop Support Engineer, you will be responsible for providing comprehensive technical support to our employees, ensuring our desktop systems, software applications, and network connectivity run smoothly and effectively. You will be the go-to person for diagnosing and resolving hardware and software issues, assisting with system upgrades, and providing user training when necessary. The ideal candidate will have a strong technical background, excellent communication skills, and a customer-oriented approach. Your goal will be to maintain the highest possible levels of user satisfaction and system functionality, contributing to the overall efficiency of our organization's operations.</p><p></p><p><b><br>
Responsibilities</b></p><ul><li>Provide first-line technical support to users with hardware and software issues.</li><li>Diagnose and troubleshoot desktop and system problems in a timely manner.</li><li>Install, configure, and upgrade desktops, laptops, and related hardware.</li><li>Manage and maintain user accounts within Active Directory environments.</li><li>Assist with the deployment and maintenance of software and updates.</li><li>Coordinate with the IT team for network troubleshooting and server issues.</li><li>Document support processes and maintain accurate support records and logs.</li><li>Provide training and guidance to users on IT processes and procedures.</li><li>Perform regular system backups and data recovery operations when necessary.</li><li>Ensure compliance with company policies and IT security standards.</li><li>Monitor system performance and make recommendations for improvements.</li><li>Assist in the planning and execution of large-scale IT projects and upgrades.</li></ul><p></p><p><b><br>
Requirements</b></p><ul><li>Bachelor's degree in Computer Science or related field is preferred.</li><li>At least two years of experience in a desktop support role is required.</li><li>Strong knowledge of Windows and Mac operating systems is essential.</li><li>Proficiency with Active Directory and common network protocols is needed.</li><li>Excellent verbal and written communication skills are necessary.</li><li>Ability to troubleshoot and resolve technical issues efficiently is required.</li><li>Familiarity with remote support tools and VPN technologies is advantageous.</li></ul><p><b>
Skills:</b> test</p></div>

Sygmetiv Business Solutions

<p><b>About the Role</b></p><p>We are hiring a <b>Desktop Engineer &ndash; Operation and Maintenance (M/F)</b> to support the day-to-day IT operations and maintenance of desktop systems. The role involves providing end-user support, ensuring system reliability, and maintaining compliance with IT security standards. You will be responsible for diagnosing issues, performing upgrades, and keeping IT infrastructure running efficiently.</p><p><b>Key Responsibilities</b></p><ul><li>Install, configure, and maintain desktop hardware, software, and peripherals.</li><li>Provide operational support and troubleshooting for Windows systems and enterprise applications.</li><li>Perform preventive maintenance and system upgrades.</li><li>Diagnose and resolve hardware, software, and connectivity issues.</li><li>Ensure compliance with IT security and operational policies.</li><li>Manage incident tickets, document solutions, and maintain asset records.</li><li>Coordinate with IT teams for escalated issues, upgrades, and deployments.</li><li>Provide user training and support to enhance productivity.</li></ul><p><b>Qualifications &amp; Experience</b></p><p><b>Essential:</b></p><ul><li>Bachelor&rsquo;s Degree or Diploma in Computer Science, IT, or a related field.</li><li><b>Minimum 3 years&rsquo; experience</b> in IT operations, desktop engineering, or technical support.</li><li>Strong knowledge of Windows operating systems and desktop environments.</li><li>Hands-on experience with system imaging, updates, and endpoint security tools.</li><li>Good understanding of networking basics (TCP/IP, DNS, DHCP).</li><li>Excellent communication skills in English (verbal &amp; written).</li></ul><p><b>Desirable:</b></p><ul><li>Certifications such as Microsoft MCSA, CompTIA A+, or ITIL.</li><li>Experience with Active Directory, group policies, and user account management.</li><li>Exposure to enterprise IT service management tools (ticketing systems, monitoring tools).</li></ul><p><b>Key Skills &amp; Competencies</b></p><ul><li>Strong customer service orientation.</li><li>Ability to troubleshoot and resolve issues independently.</li><li>Organizational and time-management skills.</li><li>Self-motivated, with initiative and a problem-solving mindset.</li><li>Team player with adaptability in fast-paced environments.</li></ul><p>Job Type: Full-time</p><p>Experience:</p><ul><li>Desktop Engineer &ndash; Operation and Maintenance: 3 years (Preferred)</li></ul><p>Language:</p><ul><li>English (Preferred)</li></ul>

Desktop Engineer – Operation and Maintenance (M/F)

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