desktop support specialist

CARE INFOTECH

<p>Job Title: Desktop Support Specialist</p><p>Job Summary: The Desktop Support Specialist provides technical support to end-users, ensuring efficient operation of computer systems and software applications. Key Responsibilities: - Respond to user inquiries and provide technical assistance via phone, email, or in-person. - Troubleshoot hardware and software issues on desktops, laptops, and peripherals. - Install, configure, and maintain operating systems and applications. - Perform routine maintenance and updates on computer systems. - Document support requests and resolutions in the ticketing system. - Assist with network connectivity issues and printer setups. - Collaborate with IT teams to resolve complex technical problems. - Provide training and support to users on software applications and best practices. Qualifications: - Associate's degree in Computer Science or related field; Bachelor's preferred. - Proven experience in desktop support or technical support roles. - Strong knowledge of Windows and Mac operating systems. - Familiarity with networking concepts and troubleshooting. - Excellent communication and customer service skills. - Ability to work independently and as part of a team. Preferred Skills: - Certifications such as CompTIA A+, Microsoft Certified Professional (MCP). - Experience with remote support tools and ticketing systems. - Knowledge of Active Directory and user account management. Working Conditions: - May require occasional overtime or on-call support. - Fast-paced environment with varying levels of technical challenges.</p><p>Job Type: Permanent</p><p>Pay: ₹15,000.00 - ₹20,000.00 per month</p><p>Work Location: In person</p>

Desktop Support Specialist

Tata Consultancy Services (TCS)

<div></div><div><div><div><div><p>Must Have:</p>
<div>
<ul><li>Good Knowledge in service Desk</li></ul>
<ul><li>Good Knowledge in Desktop Support</li></ul>
<ul><li>Provide Remote Support and Remote software Installation</li></ul>
<ul><li>Good Problem-solving and Troubleshooting skills</li></ul>
</div><div>Good to Have:
</div><div><div><ul><li>Strong Negotiations Skill</li></ul>
<ul><li>Ability to Multi Task</li></ul>
</div></div></div></div></div><div><div><div><b>Location</b></div>
<div>Bengaluru</div>
</div><div><div><b>Job Function</b></div>
<div>IT INFRASTRUCTURE SERVICES</div>
</div><div><div><b>Role</b></div>
<div>Specialist</div>
</div><div><div><b>Job Id</b></div>
<div>387513</div>
</div><div><div><b>Desired Skills</b></div>
<div>Desktop | IT IS_Service Desk | Service Desk</div>
</div></div><p>Desired Candidate Profile
</p><div><div><b>Qualifications</b> : BACHELOR OF ENGINEERING</div></div></div><div></div>

Service Desk

<div></div><div><div><div><div><p>Must Have:</p>
<div>
<ul><li>Good Knowledge in service Desk</li></ul>
<ul><li>Good Knowledge in Desktop Support</li></ul>
<ul><li>Provide Remote Support and Remote software Installation</li></ul>
<ul><li>Good Problem-solving and Troubleshooting skills</li></ul>
</div><div>Good to Have:
</div><div><div><ul><li>Strong Negotiations Skill</li></ul>
<ul><li>Ability to Multi Task</li></ul>
</div></div></div></div></div><div><div><div><b>Location</b></div>
<div>Chennai</div>
</div><div><div><b>Job Function</b></div>
<div>IT INFRASTRUCTURE SERVICES</div>
</div><div><div><b>Role</b></div>
<div>Specialist</div>
</div><div><div><b>Job Id</b></div>
<div>387511</div>
</div><div><div><b>Desired Skills</b></div>
<div>Desktop | IT IS_Service Desk | Service Desk</div>
</div></div><p>Desired Candidate Profile
</p><div><div><b>Qualifications</b> : BACHELOR OF ENGINEERING</div></div></div><div></div>

<p>We are currently seeking a skilled Desktop Support Officer (Fresh or 1-2 years) experience to join our dynamic team and provide technical assistance to our employees.</p><p><b>Job Summary:</b> As a Desktop Support Officer, you will be responsible for providing technical support and assistance to end-users within the organization. You will troubleshoot and resolve hardware, software, and network issues, ensuring minimal disruption to daily operations. Additionally, you will participate in the deployment, configuration, and maintenance of desktop systems and peripherals.</p><p><b>Responsibilities:</b></p><p>&middot; Provide technical support to end-users via phone, email, or in person.</p><p>&middot; Troubleshoot and resolve hardware and software issues on desktops, laptops, printers, and other peripherals.</p><p>&middot; Install, configure, and maintain operating systems, software applications, and security patches.</p><p>&middot; Set up and configure new desktop and laptop computers for employees.</p><p>&middot; Manage user accounts, permissions, and access rights.</p><p>&middot; Collaborate with other IT teams to escalate and resolve complex technical issues.</p><p>&middot; Document and maintain records of support requests, resolutions, and configurations.</p><p>&middot; Assist in the implementation of IT projects and initiatives.</p><p>&middot; Conduct training sessions for end-users on IT-related topics.</p><p>&middot; Stay updated on emerging technologies and best practices in desktop support.</p><p><b>Requirements:</b></p><p>&middot; Bachelor&rsquo;s degree in Computer Science, Information Technology.</p><p>&middot; Proven experience as a Desktop Support Officer or similar role.</p><p>&middot; Proficiency in troubleshooting desktop hardware, software, and networking issues.</p><p>&middot; Strong knowledge of Windows and others operating systems.</p><p>&middot; Experience with Active Directory, Exchange, and Office 365 administration.</p><p>&middot; Excellent communication and interpersonal skills.</p><p>&middot; Ability to work independently and collaboratively in a fast-paced environment.</p><p>&middot; Strong problem-solving and analytical skills.</p><p>&middot; IT certifications are a plus.</p><p><b>Benefits:</b></p><p>Competitive salary commensurate with experience.</p><p>Health insurance plans.</p><p>Retirement savings plan with employer match.</p><p>Paid time off and holidays.</p><p>Professional development opportunities.</p><p>Friendly and supportive work environment.</p><p>BSCS in IT, Computer Science</p><p>Salary: Rs 40,000.00 - Rs 45,000.00 per month</p><p>Job Types: Full-time, Contract, Internship, Fresher<br/>Contract length: 60 months</p><p>Pay: Rs40,000.00 - Rs45,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Work Location: In person</p>

IT Officer for Network and Desktop Support

Inspace Technologies Private Limited, AA Business Centre, Fourth Floor, Old No.94/1 & 2, New No.27 & 28, East Park Road, Shenoy Nagar, Chennai 600030

<p><b>Job Title/Designation:</b></p><p>Desktop Support Engineer</p><p><b>Employment Type:</b></p><p>Full Time, Permanent</p><p><b>Job Location: TADA</b></p><p><b>Experience: 1+years</b></p><p><b>Job Description: </b></p><ul><li>To design, organize, modify and support the organizations computer systems.</li></ul><p>&middot; Troubleshoot desktop hardware and software issues.</p><p>&middot; Configurations of outlook</p><p>&middot; Should handle any issues related to Local Area Networks (LAN), Wide Area Networks, and Network segments</p><p>&middot; Maintains operating systems, business applications, security tools, web-servers, email, laptop, and desktop PCs</p><p>&middot; To optimize and lead process improvement.</p><p>&middot; Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments</p><p>&middot; Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed</p><p>&middot; Perform routine/scheduled audits of the systems, including all backups</p><p>&middot; Sustaining network integrity, server deployment, and security</p><p>&middot; Monitoring and maintaining network servers such as file servers, VPN gateways and intrusion detection systems</p><p>&middot; Ensuring high-level security and efficiency resulting in 100% output.</p><p>Job Type: Full-time</p><p>Pay: ₹150,000.00 - ₹300,000.00 per year</p><p>Benefits:</p><ul><li>Health insurance</li><li>Provident Fund</li></ul><p>Work Location: In person</p>

Desktop Support Engineer

Team Computers

<p> <strong>Job Summary:</strong> </p> <p>We are looking for a skilled End User Support Engineer to provide technical support to users</p> <p>across the organization. The role includes installation, configuration, and troubleshooting of</p> <p>hardware, software, and network-related issues while ensuring minimal disruption to</p> <p>business operations..</p> <p> </p> <p> <strong>Key Responsibilities:</strong> </p> <p>  Provide on-site and remote support for desktops, laptops, printers, and peripherals.</p> <p>  Troubleshoot operating system and application-related issues (Windows, MS Office,</p> <p>email, etc.).</p> <p>  Install, configure, and upgrade end-user hardware and software as per IT policies.</p> <p>  Manage user accounts, access rights, and group policies in Active Directory.</p> <p>  Support connectivity issues including LAN, Wi-Fi, VPN, and IP telephony.</p> <p>  Coordinate with vendors for hardware repairs or replacements.</p> <p>  Log incidents and service requests accurately in the ITSM tool and follow through to</p> <p>resolution.</p> <p>  Assist with onboarding/offboarding activities (device setup, profile configurations).</p> <p>  Participate in IT asset inventory, audits, and compliance reporting.</p> <p>  Maintain documentation, FAQs, and user guides for common issues.</p> <br> <p> <strong>Required Skills and Experience:</strong> </p> <p>  1.5+ years of experience in IT end-user support or desktop support.</p> <p>  Strong knowledge of Windows 10/11, Microsoft Office Suite, and basic networking.</p> <p>  Experience with Active Directory, Outlook/Exchange, and remote support tools.</p> <p>  Familiarity with ITSM/ticketing systems (e.g., ServiceNow, ManageEngine).</p> <p>  Understanding of IT security, endpoint protection, and patching.</p>

Field/Desktop Support Engineer

BrainoTech IT Solutions

<p><b>Job Overview:</b><br/>We currently have an urgent freelance requirement for an <b>Desktop Support Engineer (Level 1)</b> to provide <b>onsite dispatch support</b>. This role involves traveling to client sites as needed to troubleshoot and resolve hardware, software, and connectivity issues. The position is ideal for professionals who are flexible, self-motivated, and comfortable handling on-call, site-based assignments.</p><p><b>Position Details:</b></p><ul><li><b>Position:</b> Desktop Support Engineer &ndash; L1</li><li><b>Support Type:</b> Onsite Dispatch</li><li><b>Contract Type:</b> Freelance</li></ul><p><b>Responsibilities:</b></p><ul><li>Provide onsite dispatch support for Desktop Devices (hardware, software, and connectivity) incidents and follow through to resolution.</li><li>Handle IMAC (Install, Move, Add, Change) requests and desk-side support services for end users.</li><li>Perform hard and soft break/fix services for laptops and desktops on client sites.</li><li>Provide standard hardware and software support (operating systems and office applications) for Desktop Devices throughout their lifecycle.</li><li>Support and maintain desktop configuration and installation, including patch updates, hardware replacements, and vendor-provided spares.</li><li>Analyse incident data from service desk calls to identify potential user training needs or opportunities for automation.</li><li>Ensure desktops are installed with the correct image per company standards.</li><li>Monitor security profiles and anti-virus compliance on desktops and take action in case of non-compliance.</li><li>Provide VIP and priority desk-side support on-site when no other IT support team is available.</li></ul><p>Job Types: Temporary, Contract</p>

Desktop Support Engineer-Level 1

Search 10000+ Desktop support specialist jobs near you this January. New roles added regularly across leading industries. Apply today.

10000 desktop support specialist jobs NEAR_ME

Desktop Support Specialist

Service Desk

Service Desk

IT Officer for Network and Desktop Support

Desktop Support Engineer

Field/Desktop Support Engineer

Desktop Support Engineer-Level 1