desktop support specialist

Oneida Innovations Group

<div>
 <strong>
  Summary:
 </strong>
 The Desktop Support Specialist's role is to support and maintain in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. They will also troubleshoot problem areas in a timely and accurate fashion; and provide end user training and assistance where required.
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 Shift: Swing 4pm-12:30am
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  Duties &amp; Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Effectively works with end users to identify and deliver required PC service levels.
  </li>
  <li>
   Continually provides training and support to end users and staff on computer operation and other issues.
  </li>
  <li>
   Effectively installs, configures, tests, maintains, monitors, and troubleshoots end user workstation hardware, networked peripheral devices, and networking hardware products.
  </li>
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   Installs, configures, tests, maintains, monitors, and troubleshoots associated end user workstation software and networking software products when necessary.
  </li>
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   Performs on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users. Recommends and implements corrective hardware solutions, including off-site repair as needed.
  </li>
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   Receives and responds to incoming calls, pages, and/or e-mails regarding PC and/or hardware problems.
  </li>
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   Develops and maintains an inventory of all monitors, keyboards, hard drives, modems, printers, scanners, and other peripheral equipment.
  </li>
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   Monitors and tests PC performance, and provides PC performance statistics and reports.
  </li>
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   Assists in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance.
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   Accurately documents instances of hardware failure, repair, installation, and removal.
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  </li>
 </ul>
 <strong>
  Minimum Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must have a Bachelors degree in Computer Science or related field; or at least three years related work experience.
  </li>
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   Must have at least one year related work experience in the Casino, Hospitality or Entertainment industry; or other high volume, complex, demanding customer oriented IT environments.
  </li>
  <li>
   Microsoft Certified Professional (MCP), CompTIA A+ and/or, other related technical certification preferred.
  </li>
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   Excellent technical knowledge of network and PC hardware.
  </li>
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   Must have hands-on hardware troubleshooting experience.
  </li>
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   Must have working technical knowledge of current network protocols, operating systems, and standards. Possesses the ability to operate tools, components, and peripheral accessories.
  </li>
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   On-call availability
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   <br/>
  </li>
 </ul>
 Oneida Innovations Group is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.
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 <strong>
  <em>
   Job Posted by ApplicantPro
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 </strong>
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Desktop Support Specialist

Advance Global IT Support

<p>Objective: </p><p>The End User Computing (Desktop Support Engineer) L1 is responsible for providing efficient and reliable onsite desk-side support for end-users. The role involves managing and resolving incidents related to desktop devices, ensuring smooth hardware and software functioning, and delivering excellent customer service throughout the entire lifecycle of the devices. The objective is to maintain a highly functional and secure desktop environment, meeting the IT requirements of the organization. </p><p>Responsibilities: </p><p>● Provideonsite desk-side support, with 2-3 years of experience in this field.</p><p>● Possessknowledge and experience in Windows 10 and Office 365. </p><p>● Handleincidents related to desktop devices (hardware, software, and connectivity) and ensure their resolution. </p><p>● ManageIMAC(Install, Move, Add, Change) and desk-side support services. </p><p>● Performbreak-fix services for laptops and desktops, both hardware and software. </p><p>● Providesupport and maintenance for standard hardware, software, and office applications on desktop devices throughout their lifecycle. </p><p>● Supporttheconfiguration, installation, and management of desktop devices, including patch updates, hardware replacements, and remote management using appropriate tools. </p><p>● Familiarity with service management tools such as ServiceNow. </p><p>● Proficient in EUC tools, remote support tools, Microsoft Office, and Outlook. </p><p>● Preferably have knowledge of Lync, VPN, and mobile device support. </p><p>● Ensureproperinstallation of desktop images on each device. </p><p>● AnalyzeService Desk calls and incident data to identify user training needs and automation opportunities. </p><p>● Monitorsecurity profiles and antivirus software on all desktop devices, taking appropriate action to address non-compliance. </p><p>● ProvideVIPsupport for desk-side issues as per the contract and act as the point of contact for IT-related matters in the absence of other IT support teams. </p><p>● Familiarity with ITIL processes, including incident, change, problem, and service request management, as well as spare and buffer stock management. </p><p>● Desirable skills include knowledge of Active Directory, smart hands and feet support, and supporting MAC devices and tablets</p>

End User Computing (Desktop Support Engineer) L1

Qode

<div><p><b>Desktop Support Technician (Contract)</b></p><p><b>
Location:</b> Tampa, FL</p><p><b>
Work Arrangement:</b> 100% Onsite</p><p><b>
Schedule:</b> Monday&ndash;Friday, 8:00 AM &ndash; 4:30 PM (1st shift)</p><p><b>
Contract Length:</b> Until the end of 2026 (possible end of January 2027)</p><p><b>
Hourly Pay Rate:</b> $23/hr.-$26/hr.</p><p><b>
Overtime:</b> As needed</p><p></p><p><b><br>
Summary</b></p><p>
We are seeking a highly motivated <b>Desktop Support Technician</b> to join a fast‑paced healthcare environment in Tampa, FL. This is a fully onsite contract role supporting end users in a hospital setting. The ideal candidate will have strong technical troubleshooting skills, excellent time management, and the ability to work independently while providing high‑quality support in a clinical environment.</p><p></p><p><b><br>
Responsibilities</b></p><ul><li>
Provide desktop and technical support to end users in a hospital setting</li><li>
Support Active Directory functions, including user account management and troubleshooting</li><li>
Perform PC imaging, deployment, and hardware/software rollouts</li><li>
Utilize SCCM for system management, deployments, and updates</li><li>
Troubleshoot Microsoft Office and other standard enterprise applications</li><li>
Manage and organize workstation cabling and cable management</li><li>
Respond to service requests and incidents in a fast‑paced environment</li><li>
Prioritize tickets effectively while meeting SLA and time management expectations</li><li>
Maintain professionalism and adhere to hospital policies and procedures</li><li>
Work collaboratively with IT teams while remaining self‑directed</li></ul><p></p><p><b><br>
Requirements</b></p><ul><li>
3&ndash;5 years of hands‑on desktop support experience</li><li>
Experience working with:</li><li>
Active Directory (AD)</li><li>
SCCM</li><li>
PC imaging and deployments</li><li>
Microsoft Office</li><li>
Strong understanding of hardware, software, and peripheral troubleshooting</li><li>
Ability to work in a <b>hospital / healthcare environment</b></li><li>
Excellent time management and organizational skills</li><li>
Self‑motivated, dependable, and willing to take initiative</li><li>
Comfortable working in a fast‑paced, fully onsite setting</li><li>
Willingness to work overtime as needed</li></ul></div><p></p>

Desktop Support Technician

BASIS.ed

<div><p><b>BASIS Phoenix is currently seeking applicants for an IT Support Specialist!</b></p>
<p>The IT Support Specialist's primary role is to provide help desk operations and to ensure that end users are receiving the appropriate assistance for all technology needs. This includes all help desk requests and resolutions. The person in this position needs to have an entry level knowledge of systems administration, customer service and strong desktop support experience and expertise.</p>
<p><b>PRIMARY RESPONSIBILITIES:</b></p>
<ul><li>Serves as a help desk tier 1 and 2 engineer to support desktops, laptops, tablets and smartphones</li>
<li>Imaging computers utilizing PXE boot</li>
<li>Office 365 Administration</li>
<li>Outlook and Lync 2013 configuration</li>
<li>Maintains system processes related to file and system backups</li>
<li>Supporting a wide variety of network and software applications (firewall, web filter, corporate managed virus protection.)</li>
<li>Maintain Active Directory user and computer accounts</li>
<li>Maintains computer and mobile device updates/patches</li>
<li>Maintain telephony equipment including VOIP and analog services</li>
<li>Recommends hardware, software and consumables for purchase.</li>
<li>Maintain updated and accurate inventory lists</li>
<li>Maintain and create documentation of IT processes</li>
</ul>
<p><b>KEY COMPETENCIES
</b></p><ul><li>Knowledge and understanding of BASIS organization</li>
<li>Attention to detail and strong organization and communication skills.</li>
<li>Excellent customer service skills</li>
<li>Analytical with strong problem solving skills</li>
<li>Strong project management skills</li>
<li>Ability to interpret a variety of instructions in written or verbal form</li>
</ul>
<p><b>EDUCATION AND EXPERIENCE REQUIREMENTS</b></p>
<p><b>Required:
</b></p><ul><li>Technical or Associates degree; experience can be considered in place of degree</li>
<li>1-2 years in an IT Help Desk environment</li>
<li>Computer Skills: Office 365 Suite, SharePoint, MDT, Active Directory, DHCP, Network Printers, Windows 10.</li>
</ul>
<p><b>Preferred:</b></p>
<ul><li>Computer Skills (Desired) ESET, Umbrella, PRTG, Lastpass, 802.1x, LDAP, Asset Tiger, Epson Projectors.</li>
</ul>
<p><b>Additional Job Information:</b></p>
<p><b>Benefits and Salary:</b></p>
<ul><li>Salary for this position is competitive and dependent on education and experience</li>
<li>BASIS Ed offers a comprehensive benefits package, including but not limited to:
<ul><li>Employer paid medical and dental insurance</li>
<li>Vision insurance</li>
<li>PTO</li>
<li>Ability to add dependents</li>
<li>401k with partial match that grows over time</li>
<li>Employee Assistance Program</li>
<li>Childcare Savings Opportunity (KinderCare tuition discount)</li>
</ul></li></ul><p><i>Notice of Non-Discrimination: In accordance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, Title II of the Americans with Disabilities Act of 1990, the Boy Scouts of America Equal Access Act and applicable state law, BASIS* does not discriminate on the basis of actual or perceived race, color, religion, national origin, sex, age, disability, gender identity or expression, or any other classification protected by law in any of its business activities, including its educational programs and activities which comply fully with the requirements of state and federal law and Title IX. The following person has been designated to handle inquiries regarding BASIS&rsquo; non-discrimination policies: Beverly Traver, Compliance and Equity Investigator, BASIS Educational Group, LLC., 7975 N. Hayden Rd, Scottsdale, AZ 85258, (480) 289-2088.</i><br>
<br>
<i>*As used in this policy, the term &quot;BASIS&quot; refers to: BASIS Educational Group, LLC, BASIS Charter Schools, Inc., BTX Schools, Inc., BDC, A Public School, Inc., BBR Schools, Inc., and all affiliated entities.</i></p></div>

IT Support Specialist

Asian American Health Coalition of the Greater Houston Area

<div>Description:
<p><b>
POSITION TITLE: </b>Desktop Support Technician - I</p><p><b>
LOCATION: </b>HOPE Clinic - Alief</p><p><b>
REPORTS TO:</b> CIO</p><p><b>
EDUCATION: </b>High School diploma or GED; Associates degree in computer science, information systems or related field preferred.</p><p><b>
WORK EXPERIENCE:</b> Minimum 2 years of relevant work experience or in an information technology role.</p><p><b>
SALARY RANGE: </b>Starting at $18/hour, DOE</p><p><b>
FLSA STATUS:</b> Hourly, non-exempt</p><p><b>
POSITION TYPE: </b>Full-time</p><p><b>
LANGUAGE: </b>English; Bilingual is a plus!</p><p><i>
HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</i></p><p><b>
JOB SUMMARY:</b></p><p>
The primary responsibility of the Desktop Support Technician I is to support daily technical operations at HOPE Clinic. This position will be responsible for supporting desktop hardware, updating system hardware and software, troubleshooting system errors, and assisting team members in supporting all data security and optimization.</p><p><b>
MAJOR DUTIES &amp; RESPONSIBILITIES:</b></p><ul><li>
Install and configure computer hardware, operating systems, and applications;</li><li>
Physically install computers and peripherals at employee desks, including moving employees when necessary;</li><li>
Monitor and maintain computer systems;</li><li>
Answer and resolve employee issues via telephone, email, Microsoft Teams or in-person</li><li>
Troubleshoot system problems and diagnose and solve hardware or software faults;</li><li>
Replace computer parts as required;</li><li>
Provide support, including procedural documentation and relevant reports;</li><li>
Follow diagrams and written instructions to repair a fault or set up a system;</li><li>
Support the roll-out of new applications;</li><li>
Set up new users' accounts and profiles and deal with password issues;</li><li>
Prioritize job responsibilities to ensure that tasks get completed promptly;</li><li>
Establish a good working relationship with other employees and outside vendors;</li><li>
Complete annual training programs within the required timeframe and regularly attend staff meetings;</li><li>
Maintain the strictest confidentiality;</li><li>
Comply with all State, Federal, and professional regulations as well as company and departmental rules, policies, and procedural manuals;</li><li>
Perform other duties as assigned to support HOPE Clinic&rsquo;s Mission, Vision, and Values.</li></ul>
Requirements:
<p><b>
QUALIFICATION REQUIREMENTS:</b></p><ul><li>
Previous experience in a medical office setting and/or experience with an Electronic Medical Records system a plus;</li><li>
Customer service driven;</li><li>
Excellent organization and time management skills along with excellent oral and written communication skills;</li><li>
Strong team player;</li><li>
Ability to learn quickly, build and maintain long-term relationships and work with minimal supervision;</li><li>
Strong written and verbal communication skills; strong analytical, organizational, and time management skills required;</li></ul><p><b>
EDUCATION and/or EXPERIENCE:</b></p><p>
Associate or Bachelor&rsquo;s Degree preferred (or equivalent experience or certifications).</p><p><b>
OTHER SKILLS and ABILITIES:</b></p><ul><li>
Bilingual (Vietnamese, Chinese, Arabic, Spanish and/or any other language with English) is preferred.</li><li>
Above average skills in language ability as well as public speaking and writing.</li><li>
Must have good transportation and a valid Texas Driver&rsquo;s license.</li></ul></div>

Desktop Support Technician - I

Calvary Chapel Fellowship of Melbourne

<div><div><div><b>Benefits:</b></div>
<ul><li>401(k)</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul></div><div></div><div><div><b>Desktop Support I</b></div>
<div></div>
<div>Reports to: Assistant Director, IT</div>
<div>FLSA Status: Hourly (Non-Exempt)</div>
<div>Hours per week: 40 hours, Full-time</div>
<div>Campus: Melbourne</div>
<div></div>
<div><b>We exist to glorify God by being a loving community where people are saved, set free, discipled, empowered, and sent out to fulfill their God-given calling.</b></div>
<div></div>
<div><b>Job Summary:</b></div>
<div>This position is responsible for handling low-level support of service requests for Calvary Chapel, setup, removal and maintenance of end user workstations, Wednesday and weekend service needs, and meeting company and user requirements.</div>
<div></div>
<div><b>Essential Duties and Responsibilities:</b></div>
<ul><li>Efficiently handle support requests via telephone, email, helpdesk ticketing system, and in-person, ensuring timely resolution of technical issues (Mark 10:45)</li></ul>
<ul><li>Prioritize, identify, and escalate help desk tickets as necessary to ensure prompt resolution (1 Corinthians 14:40)</li></ul>
<ul><li>Deliver friendly, courteous, and high-quality IT support to all users, including staff and volunteers (Matthew 5:16)</li></ul>
<ul><li>Accurately document actions taken during ticket resolution and ensure issues are resolved efficiently
</li></ul><div>(1 Peter 4:10)</div>
<ul><li>Function as a productive part of the church staff, attending staff meetings and contributing to team goals</li></ul>
<ul><li>Other duties as assigned by supervisor(Colossians 3:23)</li></ul>
<div></div>
<div><b>Job Skills and Competencies:</b></div>
<ul><li>Must have good technical understanding and ability to pick up new tools quickly (1 Peter 4:10)</li></ul>
<ul><li>Computer Skills<b> </b>including Windows 11 basic troubleshooting</li></ul>
<ul><li>Maintain confidentiality of all personal and company information</li></ul>
<ul><li>A+ Certification preferred</li></ul>
<ul><li>Possess excellent writing and language skills; ability to effectively communicate information and ideas in written and graphical format</li></ul>
<ul><li>Efficient task switching ability</li></ul>
<ul><li>Ability to work independently and/or as part of team (2 Timothy 2:15)</li></ul>
<ul><li>Attention to detail</li></ul>
<ul><li>Basic troubleshooting of LAN/WAN</li></ul>
<ul><li>Basic printer troubleshooting</li></ul>
<ul><li>Desire to learn new tasks (Galatians 6:9)</li></ul>
<div></div>
<div><b>Other Qualifications:</b></div>
<ul><li>Calvary Chapel must be your home church with regular attendance</li></ul>
<ul><li>Keep the ministry in the forefront of all you do, with a servant heart and optimistic attitude</li></ul>
<ul><li>(Philippians 2:3)</li></ul>
<ul><li>Conduct yourself in a manner that reinforces the core values and mission of Calvary Chapel and agree to our Statement of Faith</li></ul>
<ul><li>Function as a productive part of the church staff and attend staff meetings in coordination with direct supervisor</li></ul>
<div></div>
<ul><li>Demonstrate a mature, ongoing personal relationship with Jesus through spiritual and moral integrity</li></ul>
<ul><li>Strong commitment to the vision and mission of Calvary Chapel Melbourne (John 13:34-35)</li></ul>
<ul><li>Fruit of the Spirit is consistently displayed in your life, as a reflection of God&rsquo;s love to colleagues and visitors (Galatians 5:22-23)</li></ul></div></div>

Desktop Support I

ATHENS MICRO

Athens Micro is looking for a sharp, career-minded individual with strong Microsoft Windows experience and a desire to be a productive, long-term part of a winning team. This new team member will be responsible for supporting, and troubleshooting desktop and notebook PCs for business clients. Continuing education and active pursuit of new certifications are encouraged and rewarded. Traveling in greater Athens area is required. Advancement opportunities are excellent.
<br><br>
The culture at Athens Micro is built on our shared core values: We Love to Learn, We Do the Right Thing, We are Helpful, We are Positive Problem Solvers, We are Responsive, and we Pay Attention to Details. Love to Learn means that we enjoy learning about technology and embrace the challenge of learning every day. Do the Right Thing means we do what we should do for our clients, the company, and ourselves. Helpful means we are always a help to our clients and fellow team members. Responsive means we are quick to respond to our client’s needs. Attention to Details means we strive for perfection in all that we do.
<br><br>
We hire, fire, review, reward, and recognize our teammates based on core values, so it’s important that you share these values in order to be part of our team.
<br><br>
CompTIA A+ and Microsoft certifications are a plus. CompTIA A+ will be required within 90 days of employment. A Microsoft certification with a focus on Office 365 will be required within 180 days of employment.
<br><br>
This is a full time position.

IT Desktop Engineer

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