desktop support specialist

Purdue University

<div></div><div><div><div><div><div><div>Req Id: 40958
</div></div></div></div><div><div><div><div>Job Title: Desktop Support Specialist
</div></div></div></div><div><div><div><div>City: West Lafayette
</div></div></div></div><div><div><div><div>
<div><div><div><h2 class="jobSectionHeader"><b>Job Summary
</b></h2></div><div><p><b>Desktop Support Specialist
</b><br>
<b>Purdue University &ndash; West Lafayette, IN<br>
</b></p><p></p><p>Join a community that never stops innovating. At Purdue University, we&rsquo;re transforming education and research through technology that empowers discovery, collaboration, and learning. As a Desktop Support Specialist, you&rsquo;ll play a vital role in supporting the faculty and staff who drive that mission forward.<br>
</p><p></p><p>In this role, you&rsquo;ll coordinate and deliver technical support services that keep our academic and research environments running smoothly. You&rsquo;ll install, upgrade, and support hardware, software, and peripheral devices while helping identify innovative solutions that enhance teaching and research across campus. Working within a collaborative IT team, you&rsquo;ll serve as a trusted partner to faculty and staff&mdash;offering expertise, problem-solving, and guidance with a customer-first mindset. This position operates under limited supervision and offers opportunities to expand your skills while contributing to Purdue&rsquo;s world-class academic community.<br>
</p><p></p><p><i>What We&rsquo;re Looking For:
</i></p><ul><li>Strong experience providing technical support and resolving desktop computing issues in professional environments
</li><li>Proficiency with enterprise tools and standard operating systems (Windows, macOS, common peripherals)
</li><li>Ability to communicate clearly and effectively with diverse users across academic, research, and administrative areas
</li>Initiative to identify improvements that enhance efficiency, reliability, and user satisfaction<br>
<li>
</li></ul><p></p><p><i>Why Purdue:
</i><br>
You&rsquo;ll find more than a workplace&mdash;you&rsquo;ll find purpose. Purdue offers a dynamic environment where technology professionals can directly impact teaching, learning, and research. We provide opportunities for professional growth, an inclusive culture that values every voice, and the stability of a world-renowned institution committed to continuous innovation.<br>
</p><p></p><p><i>Be part of the next giant leap in higher education. Apply today to join Purdue&rsquo;s IT team.<br>
</i></p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>What We're Looking For
</b></h2></div><div><p><i>Education and Experience Required:
</i></p><ul><li>Associate degree in Computer Science, Computer Technology OR a related field of study
</li><li>Six (6) months of IT desktop support or related IT experience
</li><li>Experience installing and maintaining hardware, software, and peripheral components of PC (Windows) and Macintosh based workstations including operating system, hardware drivers, and common office automation software
</li>Consideration will be given to an equivalent combination of related education and required work experience<br>
<li>
</li></ul><p></p><p><i>Skills Required:
</i></p><ul><li>Expansive knowledge of one of the following operating systems (Apple and Microsoft Windows), as well as PC hardware networking
</li><li>Apple software/hardware and A+ certification preferred or the ability to earn certification within the first six months of employment is required
</li><li>Knowledge of personal computer, network, server and office productivity technologies
</li><li>Capable of providing quality end-user support and training with patience and consideration of others
</li><li>Clear and effective verbal and written communications skills. Good interpersonal skills
</li><li>Demonstrated ability to troubleshoot hardware and software problems on desktops
</li><li>Knowledge of computer networking concepts including IP networking and firewalls
</li><li>Ability to:
<ul><li>plan, organize and prioritize workloads, manage details of multiple projects simultaneously, and work within a team environment
</li><li>complete projects within deadlines
</li>lift and carry 10-25 pounds frequently and 40 pounds occasionally<br>
<li>
</li></ul></li></ul><p></p><p><i>Preferred:
</i></p><ul><li>Basic understanding of Microsoft Active Directory management including group policy
</li><li>Ability to navigate collections and packages via SCCM
</li><li>Previous academic support is strongly preferred
</li><li>Knowledge of:
<ul><li>workstation/user administration within a LAN environment
</li><li>web design and maintenance desirable
</li>multiple operating systems<br>
<li>
</li></ul></li></ul><p></p><p><i>Additional Information:
</i></p><ul><li>Purdue University will not sponsor employment authorization for this position
</li><li>A background check will be required for employment in this position
</li><li>FLSA: Non-Exempt (Eligible for Overtime)
</li><li>Retirement Eligibility: Non-exempt Defined Contribution Plan
</li>Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days<br>
<li>
</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>Career Stream
</b></h2></div><div><p>Administrative and Operational Support 3
</p><ul><li>Pay Band S050
</li><li>Job Code #20003371
</li></ul><p>Career path maker: https://www.purdue.edu/hr/careerpathmaker/<br>
</p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>Who We Are
</b></h2></div><div><p><i>Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.<br>
</i></p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>Equal Opportunity Employer
</b></h2></div><div><p>Purdue University is an EOE employer.<br>
</p></div></div></div></div></div></div></div><div><div>
</div></div><div><div><div><div>Posting Start Date: 2/23/26</div></div></div></div></div></div>

Desktop Support Specialist

The University of Michigan

<p></p><div><div><div><h2 class="jobSectionHeader"><b>How to Apply</b></h2><p>
A cover letter in the PDF format is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline experience that directly relates to this position.</p><h2 class="jobSectionHeader"><b>
Job Summary</b></h2><p>
Information and Technology Services (ITS) at the University of Michigan has an exciting opportunity for you to join the MiWorkspace Neighborhood IT support team as a Desktop Support Specialist Associate. MiWorkspace is the flagship desktop support provider at U-M on the Ann Arbor campus.</p><p>
You will perform onsite support of Windows, Mac, mobile (iOS/Android) and print devices. Tasks include hardware and software troubleshooting, application installation, asset management, general network support, and fulfilling requests via documented process and standard procedures.</p><p>
You may participate in an on-call rotation and perform occasional work during non-business hours and on weekends. You will report to a Desktop Support Manager or Supervisor in MiWorkspace Neighborhood IT.</p><p>
If you have an exceptional focus on customer service, a solid technical background with the ability to relate to a non-technical audience and want to be part of the best public university in the country, MiWorkspace is for you.</p><h2 class="jobSectionHeader"><b>
Who We Are</b></h2><p>
ITS supports U-M faculty, researchers, staff, and students in their use of technology to teach, learn, research, work, and be leaders in their fields. We are dedicated to creating cohesive digital experiences and promoting university wide innovations. ITS works together to provide cohesive digital experiences and seamless support to the U-M community. For more information please visit our website:https://its.umich.edu/about. MiWorkspace is a campus wide service providing desktop support to faculty and staff in both academic and administrative departments. Please visit our website for more information: https://its.umich.edu/miworkspace.</p><h2 class="jobSectionHeader"><b>
Why Work at Michigan?</b></h2><p>
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:</p><ul><li>
Generous time off</li><li>
A retirement plan that provides two-for-one matching contributions</li><li>
Many choices for comprehensive health insurance</li><li>
Life insurance</li><li>
Long-term disability coverage</li><li>
Flexible spending accounts for healthcare and dependent care expenses</li><li>
Maternity and Parental Leaves</li><li>
Vision and Dental Insurance</li></ul><h2 class="jobSectionHeader"><b>
Responsibilities*</b></h2><ul><li>
Provide technical support and service restoration, in-person or remotely via phone/chat</li><li>
Follow procedures to install, configure, troubleshoot, upgrade, and maintain, workstations, software, printers, wireless devices, and peripherals.</li><li>
Deliver excellent customer service by managing and clearly communicating in support tickets to provide accurate, prompt resolutions to incidents and requests that meet customers expectations</li><li>
Maintain accurate asset management records</li></ul><h2 class="jobSectionHeader"><b>
Required Qualifications*</b></h2><ul><li>
Bachelor's degree, preferably in computer science, business computing or a related field or equivalent combination of education, certification, and experience</li><li>
Minimum 1 year working in a role providing end user technical support</li><li>
Proficiency supporting Windows and/or Mac operating systems, mobile devices, and common business productivity applications (e.g. Google Workspace, Microsoft 365, etc.)</li><li>
Ability to perform day-to-day administration tasks, troubleshooting, root-cause analysis, and service restoration</li><li>
Excellent customer service skills.</li><li>
Ability to deliver clear messaging to a variety of audiences/skill levels.</li></ul><p><b>
Physical Demands/Work Environment</b></p><ul><li>
You will work primarily on-site on the Ann Arbor campus with some hybrid opportunities</li><li>
Occasionally work during non-business hours and on weekends, or participation in on-call rotation may be required</li><li>
Travel to locations on and off campus and move throughout various buildings to provide support and deliver/retrieve computer hardware and parts is required</li><li>
The ability to move boxes and computer hardware weighing up to 50 lbs across campus and/or within buildings while using proper safety techniques and equipment</li></ul><h2 class="jobSectionHeader"><b>
Modes of Work</b></h2><p>
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.</p><h2 class="jobSectionHeader"><b>
Application Deadline</b></h2><p>
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.</p><h2 class="jobSectionHeader"><b>
U-M EEO Statement</b></h2><p>
The University of Michigan is an equal employment opportunity employer.</p></div></div></div><p></p>
<br><div><div><h3 class="jobSectionHeader"><b>Job Opening ID</b></h3>
<div><p>274494</p>
</div></div><div><h3 class="jobSectionHeader"><b>Working Title</b></h3>
<div><p>Desktop Support Specialist Associate</p>
</div></div><div><h3 class="jobSectionHeader"><b>Job Title</b></h3>
<div><p>Desktop Support Spec Assoc</p>
</div></div><div><h3 class="jobSectionHeader"><b>Work Location</b></h3>
<div><p>Ann Arbor Campus</p>
</div></div><p>Ann Arbor, MI</p>
<div><h3 class="jobSectionHeader"><b>Modes of Work</b></h3>
<div><p>Hybrid
</p></div></div><div><h3 class="jobSectionHeader"><b>Full/Part Time</b></h3>
<div><p>Full-Time</p>
</div></div><div><h3 class="jobSectionHeader"><b>Regular/Temporary</b></h3>
<div><p>Regular</p>
</div></div><div><h3 class="jobSectionHeader"><b>FLSA Status</b></h3>
<div><p>Nonexempt</p>
</div></div><div><h3 class="jobSectionHeader"><b>Organizational Group</b></h3>
<div><p>Its Us</p>
</div></div><div><h3 class="jobSectionHeader"><b>Department</b></h3>
<div><p>ITS SS MiWorkspace</p>
</div></div><div><h3 class="jobSectionHeader"><b>Posting Begin/End Date</b></h3>
<div><p>2/26/2026 - 3/12/2026</p>
</div></div><div><h3 class="jobSectionHeader"><b>Salary</b></h3>
<div><p>$49,000.00 - $51,000.00</p>
</div></div><div><h3 class="jobSectionHeader"><b>Career Interest</b></h3>
<div><p>Information Technology</p></div></div></div>

Desktop Support Specialist Associate

HCLTech

<p><b>Job Title:</b> Executive Deskside Support Technician</p><p><b>Responsibilities</b></p><ul><li>Deliver <b>white-glove, high-touch IT support</b> to executive leadership (VP-level and above).</li><li>Troubleshoot and resolve issues related to <b>Office 365 suite</b> and productivity tools.</li><li>Provide deskside, remote, and mobile device support for Windows, macOS, and iOS/Android devices.</li><li>Support devices enrolled in <b>Intune Company Portal</b>, ensuring reliable access and performance.</li><li>Proactively monitor executive devices to minimize downtime and maintain availability.</li><li>Provide <b>on-site event and AV support</b> for executive meetings, including Teams, Zoom, and conference room technologies.</li><li>Resolve hardware/software conflicts with discretion and urgency.</li><li>Collaborate with IT teams to escalate and resolve complex technical issues.</li><li>Manage executive-specific assets and ensure proper logging in asset management systems.</li><li>Provide guidance and training to executives and their assistants on technology use.</li><li>Maintain accurate documentation of incidents, service requests, and resolutions in ITSM tools.</li><li>Be available for <b>24/7 on-call support</b>, including weekends, for critical issues.</li></ul><p><b>Requirements</b></p><ul><li><b>5+ years of IT support experience</b>, with at least 2+ years in executive support.</li><li>Proven ability to deliver <b>white-glove service</b> to senior leadership.</li><li>Excellent organizational skills and ability to prioritize multiple executive demands.</li><li>Strong interpersonal and communication skills; able to interact with executives with discretion and professionalism.</li><li>Proven deep customer service background.</li><li>Deep knowledge of Office 365 applications, Windows 10/11, macOS, and mobile platforms.</li><li>Strong skills in conferencing and AV systems (Teams, Zoom, Cisco WebEx, Poly, Crestron preferred).</li><li>Familiarity with network configurations (LAN, WAN, VPN, Wireless).</li><li>Certifications such as MCP, A+, ITIL, or Apple ACMT are a plus.</li><li>Must be flexible with hours and available for extended support during planned activities or emergencies.</li><li>Able to lift up to 50 lbs.</li></ul><p><i><b>HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation. </b></i></p><p><i><b>A candidate&rsquo;s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death &amp; dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.</b></i></p><p>Job Type: Full-time</p><p>Pay: $49,000.00 - $88,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul><p>Work Location: On the road</p>

Stellar Hunters

<div>
 We are seeking a customer-focused and technically capable
 <strong>
  IT Support Specialist
 </strong>
 to join our IT team. The ideal candidate will provide day-to-day technical support to employees, troubleshoot hardware and software issues, manage incidents and requests through the ticketing system, and contribute to maintaining a secure and efficient workplace technology environment. This role requires strong problem-solving skills, excellent communication, and the ability to work collaboratively across teams to ensure timely resolution of IT issues.
 <br/>
 <br/>
 Key Responsibilities for IT Support Specialist
 <br/>
 <br/>
 <ul>
  <li>
   Serve as the first point of contact for internal users via phone, email, chat, and ticketing system; prioritize, document, and resolve incidents and service requests in a timely manner.
  </li>
  <li>
   Troubleshoot, diagnose, and repair desktop and laptop hardware, peripherals, and mobile devices; perform OS and application installations, upgrades, and configurations.
  </li>
  <li>
   Support and maintain corporate software applications, including installing, configuring, and updating authorized business applications and assisting users with application-specific issues.
  </li>
  <li>
   Manage user accounts, permissions, and access in identity and access management systems; perform onboarding and offboarding tasks including provisioning/deprovisioning hardware, email, and system access.
  </li>
  <li>
   Assist with network troubleshooting and connectivity issues, including wired and wireless networks, VPN access, and basic firewall or router configuration in coordination with network engineers.
  </li>
  <li>
   Document troubleshooting steps, resolutions, knowledge base articles, and standard operating procedures to promote self-help and reduce recurring incidents.
  </li>
  <li>
   Participate in IT asset inventory management, including tracking, imaging, deploying, and disposing of equipment in accordance with company policies.
  </li>
  <li>
   Maintain IT security best practices by applying patches, updates, and endpoint protection tools; escalate security incidents and collaborate with security and compliance teams as needed.
  </li>
  <li>
   Collaborate with cross-functional teams on IT projects, deployments, and upgrades; provide after-hours or on-call support as required for critical issues or scheduled maintenance.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications - IT Support Specialist Skills &amp; Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field, or equivalent practical experience.
  </li>
  <li>
   2+ years of hands-on experience in IT support, help desk, or desktop support roles supporting Windows and macOS environments.
  </li>
  <li>
   Working knowledge of common office productivity software (e.g., Microsoft 365), remote support tools, ticketing systems (e.g., Jira, ServiceNow), and basic networking concepts.
  </li>
  <li>
   Familiarity with Active Directory, Azure AD, identity management, and MFA implementations; experience with mobile device management (MDM) is a plus.
  </li>
  <li>
   Strong troubleshooting and analytical skills, with an emphasis on customer service and clear communication to non-technical users.
  </li>
  <li>
   Ability to manage multiple concurrent requests, maintain accurate documentation, and follow established processes and escalation paths.
  </li>
  <li>
   Comfort working in a fast-paced environment and willingness to learn new technologies and tools as business needs evolve.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications - Certifications &amp; Tools
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Industry certifications such as CompTIA A+, Network+, Microsoft 365 Fundamentals, or equivalent are preferred.
  </li>
  <li>
   Experience with endpoint management and imaging tools, cloud platforms (e.g., Azure, AWS), and basic scripting (PowerShell, Bash) is desirable.
  </li>
  <li>
   Previous experience supporting hybrid work environments and collaboration tools (e.g., Microsoft Teams, Zoom) is a plus.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Environment &amp; Compensation - IT Support Specialist Salary &amp; Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Full-time position with a hybrid or onsite work model depending on team needs.
  </li>
  <li>
   Competitive salary commensurate with experience and a comprehensive benefits package, including health insurance, retirement plan options, and paid time off.
  </li>
  <li>
   Opportunities for professional development, training support, and assistance with certifications to advance technical skills.
  </li>
  <li>
   Collaborative team environment committed to diversity, equity, and inclusion and supportive of career growth within the company.
  </li>
 </ul>
</div>


IT Support Specialist

<div>About DMI:
<div>
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efﬁcient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com</div>
About the Opportunity:
<div>
DMI, LLC is seeking an <b>End User Support Specialist </b>to join us. The End User Support Specialist (EUSS) is responsible for supporting one or more State agencies with all of their end user technology needs. This includes, but is not limited to, maintenance and management of desktop computers, laptops, tablets, mobile devices, printers, and related hardware and software which is specific to each agency&rsquo;s needs.</div><div></div><div><br>
This position is responsible for supporting all Windows based operating systems including current as well as legacy versions. This position is responsible for supporting standard productivity software as determined by DoIT and the agencies DoIT supports including but not limited to Microsoft Office, G Suite, and Adobe. While Google Chrome is the State&rsquo;s preferred web browser, familiarity with other browsers is expected. This position is also expected to support video conference tools such as Zoom, WebEx, Cisco Jabber, GoToMeeting, and Google Meet.</div><div></div><div><br>
While this position typically supports a single location or agency, circumstances may dictate the need to support other locations or agencies. When assigned work at other locations the use of a State or personal vehicle, may be necessary. Standard mileage allowance will be paid for use of a privately owned vehicle if a state vehicle is not available.</div><div></div><div><b><br>
Duties and Responsibilities:</b></div><ul><li><b>
30%</b> <b>IT Hardware &amp; Software Support</b><b> - </b>Installation and maintenance of hardware such as printers, scanners, or other devices. Maintenance of critical software for user support (Anti-Virus, Encryption software, etc.) Installation of applications software and customization as required. Troubleshoot and resolve issues with desktop/laptop/tablet/mobile device hardware, software, network connectivity, and other factors effecting systems operations and performance. Ensure desktop computers interconnect with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems. Install, test, and support new and existing software. Install upgrades/service packs as needed. Keep up to date on new and emerging technologies. Assist customers with video conference setup, testing and evaluation. Install and set up office computer equipment, printers, and other IT related equipment for new and existing employees. For teleworkers configure laptops and ensure the timely delivery by mail of equipment.</li><li>
 <b>20%</b> <b>Customer Service</b><b> - </b>Customer service is a critical function of this role and as such we have established SLO/SLAs to align with reasonable customer expectations. This position should work assigned tickets so as to meet established SLO/SLA's and meet/exceed customer expectations. Ticket management includes entering appropriate notations in the ticket relative to issues identified and actions taken. Document all work in ServiceNow per the DoIT Ticket Handling Etiquette guidelines and apprise customer of progress made towards ticket resolution. Always demonstrate courteous and professional behavior and provide excellent customer service at all times.</li><li>
 <b>20%</b> <b>Queue &amp; Workload Management </b><b>- </b>Document all work in ServiceNow related to the installation, deployment, and maintenance of hardware and software for end users. Create user accounts and management of account privileges. Use the ServiceNow system to create and update tickets for every user interaction before starting on any project. Work on assigned tickets to meet any established SLO/SLAs.</li><li><b>
15% IT Collaboration</b><b> - </b>Collaborate and consult with End User Support team members on solving technical issues, research and investigate solutions and workarounds by partnering with DoIT technical teams and peers. Share knowledge and technical solutions with the Service Desk and EUS teams and help promote knowledge sharing. Document and troubleshoot reported issues as appropriate in ServiceNow and collaborate with other DoIT IT support teams as needed towards issue resolution.</li><li><b>
5% </b><b>Technical Projects</b><b> - </b>Work on technical projects as assigned. Maintains appropriate level of documentation for project related work. Reports project related issues, milestones, and completion of deliverables to End User Support leads/managers and peers.
</li><li><b>5%</b> <b>IT Asset &amp; Inventory Support</b><b> - </b>Assist in the completion and capture of physical inventory for DoIT supported sites and support the process for capturing moves, adds, and changes so as to reconcile with the asset database and ensure inventory is maintained accurately in accordance with DoIT asset policies.
 </li><li><b>5%</b> <b>Other Duties as Assigned </b><b>- </b>Perform other job-related duties as required by business needs. Accordance with DoIT asset policies.</li></ul>
Qualifications:
<div><b>
Education and Years of Experience:</b></div><ul><li>
Prefer at least an Associate&rsquo;s degree but not required.</li><li>
3+ years of Help Desk/Desktop support experience required.</li><li>
Must have strong communication and customer service skills</li></ul><div><b>
Required and Desired Skills/Certifications:</b></div><div>
Ideal Candidate would have some fo the following certifications:</div><ul><li>
A+</li><li>
Network+</li><li>
Security+</li></ul><div><b>
Additional Requirements:</b></div><div>
This position will require the End User Support Specialist team member to identify and decide on how to best resolve issues presented as well as technical escalations. They will be responsible to anticipate, plan, coordinate, and evaluate the technical requirements and needs of DoIT supported customers. Recommendations may be made to fellow DoIT team members and/or to the user, as deemed appropriate.</div><div><br>
</div><div><b>Physical Requirements:</b> No Physical requirement needed for this position<b>.</b></div><div></div><div><b><br>
Location: </b>Annapolis, MD and will be fully onsite with a shift of Mon-Friday from 9am-5:30pm.</div><div></div><div><br>
 hip may be required for some positions.</div>
Working at DMI:
<div>
DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:</div><div></div><ul><li><b><br>
Do What&rsquo;s Right</b> &ndash; We lead with honesty and integrity.</li><li><b>
Own the Outcome</b> &ndash; We take responsibility and deliver.</li><li><b>
Deliver for Our Customers</b> &ndash; We are relentless about delivering value.</li><li><b>
Think Bold, Act Smart</b> &ndash; We innovate with purpose.</li><li><b>
Win Together</b> &ndash; We collaborate and celebrate our success.</li></ul><div>
These values aren&rsquo;t just ideals&mdash;they show up in how we support every part of your well-being:</div><div></div><ul><li><b><br>
Convenience/Concierge</b> &ndash; Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.</li><li><b>
Development</b> &ndash; Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.</li><li><b>
Financial</b> &ndash; Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.</li><li><b>
Recognition</b> &ndash; Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.</li><li><b>
Wellness</b> &ndash; Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.</li></ul><div>
DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.</div><div></div><div><b><br>
***************** No Agencies Please *****************</b></div><div></div><div><br>
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.</div></div>

End User Support Specialist

Inspace Technologies Private Limited, AA Business Centre, Fourth Floor, Old No.94/1 & 2, New No.27 & 28, East Park Road, Shenoy Nagar, Chennai 600030

<p><b>Job Title/Designation:</b></p><p>Desktop Support Engineer</p><p><b>Employment Type:</b></p><p>Full Time, Permanent</p><p><b>Job Location: Delhi</b></p><p><b>Experience: 2+years</b></p><p><b>Job Description: </b></p><p>&middot; To design, organize, modify and support the organizations computer systems.</p><p>&middot; Troubleshoot desktop hardware and software issues.</p><p>&middot; Configurations of outlook</p><p>&middot; Should handle any issues related to Local Area Networks (LAN), Wide Area Networks, and Network segments</p><p>&middot; Maintains operating systems, business applications, security tools, web-servers, email, laptop, and desktop PCs</p><p>&middot; To optimize and lead process improvement.</p><p>&middot; Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments</p><p>&middot; Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed</p><p>&middot; Perform routine/scheduled audits of the systems, including all backups</p><p>&middot; Sustaining network integrity, server deployment, and security</p><p>&middot; Monitoring and maintaining network servers such as file servers, VPN gateways and intrusion detection systems</p><p>&middot; Ensuring high-level security and efficiency resulting in 100% output.</p><p>Job Type: Full-time</p><p>Pay: ₹150,000.00 - ₹300,000.00 per year</p><p>Benefits:</p><ul><li>Health insurance</li><li>Provident Fund</li></ul><p>Work Location: In person</p>

Desktop Support Engineer

Placement Local Services

<p><b>*Desktop / Network Engineer*</b></p><p><b>*Location: Andheri Marol, Mumbai*</b></p><p><b>*Salary: Up to ₹30,000 per month*</b></p><p><b>*Shifts: 24&times;7 rotational (2 shifts) initially 10 to7 would be only*</b></p><p><b>*Company: Adxor Technologies Pvt. Ltd.*</b></p><p><b>*Job Responsibilities:*</b></p><ul><li>Desktop and network support</li><li>MS OS and MS Office troubleshooting</li><li>Hardware, software, and network issue handling</li><li>Software installation and upgrades</li></ul><p><b>Requirements:</b></p><p>2&ndash;3 years experience in Desktop / Network Support</p><p>Knowledge of MS Word, Excel, and Outlook</p><p>Basic networking knowledge</p><p>Good communication skills</p><p>Willingness to work in a 24&times;7 shift environment</p><p>Good to Have:</p><p>Citrix and Video Conferencing knowledge</p><p>Windows Server exposure</p><p>*<b>Thanks and Regards*</b></p><p><b>*HR Nisha*</b></p><p>Job Type: Full-time</p><p>Pay: ₹25,000.00 - ₹30,000.00 per month</p><p>Work Location: In person</p>

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