desktop support technician

Ovation Workplace services

<div>Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer&rsquo;s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 3-5 years&rsquo; experience in Windows Desktop support.
<ul><li>
Provide first/second level contact and problem resolution for customer issues. 
b)Work with Third Party Vendors to remediate complex AV issues as needed. 
c)Provide timely communication on issue status and resolution. 
d)Maintain ticket updates for all reported incidents.</li><li>
Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.</li><li>
Should have basic knowledge of Mac operating system, to support Apple pc users.</li><li>
Install, upgrade, support and troubleshoot for printers, computer hardware.</li><li>
Performs general preventative maintenance tasks on computers, laptops, printers.</li><li>
Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.</li><li>
Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.</li><li>
Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.</li><li>
This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.</li></ul></div>

Desktop Support Technician

Essa Ahli Technologies

Overview We are seeking a dedicated DEsktop Support professional to join our dynamic team. The ideal candidate will be responsible for providing exceptional technical support to our staff and ensuring the smooth operation of our IT infrastructure. This role requires a strong understanding of various IT systems, excellent communication skills, and a proactive approach to problem-solving.Responsibilities<ul><li>Provide technical support for hardware and software issues across the organization.</li><li>Manage and maintain IT infrastructure, ensuring optimal performance and security.</li><li>Assist with network administration tasks, including monitoring and troubleshooting network connectivity.</li><li>Utilize SCCM for software deployment, updates, and inventory management.</li><li>Support mobile devices and ensure they are configured correctly for use within the organization.</li><li>Conduct regular maintenance on computers and peripherals to ensure functionality.</li><li>Serve as a help desk resource for employees, addressing inquiries and resolving issues in a timely manner.</li><li>Document all support interactions and maintain accurate records of IT assets.</li></ul>Requirements<ul><li>Proven experience in IT support or a related field.</li><li>Strong knowledge of network administration and IT infrastructure management.</li><li>Familiarity with SCCM for system management tasks.</li><li>Proficiency in troubleshooting technical issues related to computers, software, and mobile devices.</li><li>Experience with Linux operating systems is a plus.</li><li>Excellent communication skills, both verbal and written, to effectively assist users at all levels.</li><li>Ability to work independently as well as collaboratively within a team environment.</li><li>Strong problem-solving skills with attention to detail.</li></ul>Join us in providing top-notch IT support that empowers our team to excel!Job Type: Full-timePay: From AED2,300.00 per month

Wajda International Technology Services

Duties &amp; Responsibilities (ITIL compliance)<ul><li>Experience in health care sector will be added value.</li><li>24/7 Support to all PCs with peripheral devices according to appendix A, B, and for more than 9000 users.</li><li>Provide technical assistance to end-users regarding hardware, software, and network-related issues.</li><li>Support more than 9000 Employee.</li><li>Diagnose and troubleshoot problems with computers, printers, peripherals, and other IT equipment.</li><li>Install and configure desktop computers, laptops, and related hardware.</li><li>Set up and maintain software applications, operating systems, and drivers.</li><li>Perform routine maintenance on desktops and laptops, including hardware upgrades and repairs.</li><li>IT Procurement and Vendor Management to related devices and equipment.</li></ul>Skills &amp; Qualifications <ul><li>ITIL Foundation</li><li>Customer Service certificate</li><li>Communication Skills</li><li>Microsoft OS knowledge and troubleshooting skills.</li></ul>Important Note: preferred for Bahrainis but open for Expats Job Type: Full-time

Desktop Support Technician-IT

UNITY Systems

We&rsquo;re hiring a Workstation Technician to support Mayo Clinic in Jacksonville, FL.Position: Workstation TechnicianLocation: Jacksonville, FLRate: Up to $27/hr.Duration: 1 year (01/16/2026 &ndash; 01/15/2027)Schedule: Mon&ndash;Fri, daytime hoursClient: Mayo ClinicRole highlights:<ul><li>On-site desktop &amp; device support in a hospital environment</li><li>Break/fix, PC &amp; printer refresh, troubleshooting</li><li>ServiceNow ticketing and Epic exposure</li><li>Stable, long-term contract with a top healthcare organization</li></ul>If this aligns with your experience and expectations, please feel free to share your resume.Job Types: Full-time, ContractPay: $23.81 - $27.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>What is your phone interview availability?</li><li>Do you have at least 2 years of IT / desktop support experience in a hospital or healthcare environment?</li><li>Are you comfortable performing onsite break/fix support for PCs, printers, and peripherals?</li></ul>Ability to Commute:<ul><li>Jacksonville, FL (Required)</li></ul>Work Location: On the road

Workstation Technician/Desktop Technician

Geosyntec Consultants, Inc.

<div>Overview:
<div>
Applied Technology and Management (ATM) a Geosyntec Company, a fast-paced and deadline-driven environmental professional services firm, is seeking an enthusiastic, independent, resourceful, and experienced IT Desktop Support Technician, in Dubai, United Arab Emirates, to join our growing Information Technology team to ensure company systems and networks are continuously designed, developed, deployed, and managed with an emphasis on robust and effective security and risk management controls. A strong focus on customer service for regular interaction with company employees to identify and resolve problems expeditiously, following established standards and procedures, is required.</div><div></div><div> 
Geosyntec is an innovative, international engineering and consulting firm serving private and public-sector clients to address new ventures and complex problems involving our environment, natural resources, and civil infrastructure. Our engineers, scientists, technical and project employees serve our clients from offices across the world. Ranked by ENR as one of the top environmental engineering design firms, Geosyntec is internationally known for its technical leadership, broad experience, and exceptional client service.</div><div></div><div> 
We invest in our people. Each employee is unique, and your career at Geosyntec will be too. We offer competitive pay and benefits, and well-being programs to support you and your family.</div><div></div><div> 
To Learn More Visit: http://www.geosyntec.com/careers/</div>
Essential Duties and Responsibilities:
<div>
Is this the right position to help achieve your professional goals? Some of the key responsibilities for this position include:</div><ul><li>
Perform intermediate to advanced desktop administration and client/desktop service and support in supporting, maintaining, and managing IT endpoint assembly, installation, imaging, configuration, optimization, maintenance, repair, testing, and upgrading client-facing technologies.</li><li>
Perform the imaging of computers using SCCM, creating bootable USB drives.</li><li>
Perform advanced troubleshooting and diagnostics for optimum performance by users of desktop computers, laptops, handheld/wireless devices, printers, copiers, and related computing technologies, adhering to departmental procedures and company policy.</li><li>
Support intermediate to advanced Office 365 services.</li><li>
Administer appropriate levels-related security controls, governance, compliance, and data loss prevention to secure enterprise computing assets from vulnerabilities and threats (e.g., anti-virus, anti-spam, anti-spyware, etc.).</li><li>
Efficiently manage, research, and troubleshoot relative incoming incident and service management requests with the ability to prioritize accordingly, escalating requests as appropriate to other IT team members in a fast-paced team environment (telephone, email, and tracking systems).</li><li>
Ensure complex customer needs are monitored, addressed, documented, and resolved promptly and effectively through customer satisfaction.</li><li>
Gather relevant information and regularly update the manager and teammates regarding progress, risk management, potential business impact, resource management, timing, overruns, etc.</li><li>
Compose supporting technical documentation as it relates to this position.</li><li>
Cross-collaborate with all IT operating segments as needed.</li></ul>
Skills, Experience and Qualifications:
<ul><li>At least 4 years of experience or an Associates degree and 2 years of experience in an intermediate to advanced computer, laptop, and mobile device support role, supplemented by coursework in the field or any equivalent combination of education, experience, and training. (required)</li><li>
Microsoft Office 365 Fundamentals (required), Certified Modern Desktop Administrator Associate (preferred), or equivalent Microsoft certification in Windows Operating System 10 min. (required)</li><li>
Apple certification. (preferred)</li><li>
Proficiency with systems-related diagnostics, troubleshooting, maintenance, and repair, including new installs, upgrades, optimizations, and general day-to-day operations. (required)</li><li>
Experience installing, testing, and troubleshooting related hardware and software applications, including multi-platform operating systems and third-party applications. (required)</li><li>
Advanced experience with desktop administration and client/desktop service and support, maintaining and managing IT endpoint assembly, installation, imaging, configuration, optimization, maintenance, repair, testing, and upgrading client-facing technologies. (required)</li><li>
Advanced experience with troubleshooting and diagnostics for optimum performance by users of desktop computers, laptops, handheld/wireless devices, printers, copiers, and related computing technologies, adhering to departmental procedures and company policy. (required)</li><li>
Experience providing end-user call support, prioritization, and escalation of service needs. (required)</li><li>
Ability to work under pressure and exercise sound professional judgment in analyzing problems to resolve or escalate intermediate to advanced system issues. (required)</li><li>
Ability to handle multiple tasks to completion and through to customer satisfaction. (required)</li><li>
Proven organization/planning, customer service, and response skills. (required)</li><li>
Participate in IT on-call rotation schedule for Desktop Support team to include evenings and weekends as needed (generally one week every several months). (required)</li><li>
Flexibility to travel to company offices around the company as needed. (required)</li></ul></div>

Desktop Services Technician II

Akima

<div>
 Five Rivers Services is looking for an ADPE Technician to work in Kuwait. Our ADPE Technician provides professional laptop and desktop support as well as customer service to military and civilian customers. Work involves troubleshooting hardware problems and repairing or referring to another repair facility as appropriate. Installs, troubleshoots, configures and repairs software issues for Windows operating systems (OS) and Microsoft Office 2007. Troubleshoots and resolves network connectivity issues at the desktop level. Joins personal computers (PCs) to local domains as required. Configures local PC connections to network printers. Performs custom transmission control protocol internet protocol (TCP/IP) configurations of desktops as required. Troubleshoots Microsoft Exchange Server connectivity issues. Installs and troubleshoots other software and peripheral devices as required by the customer. Performs other Service Desk functions as required.
 
 
 To join our team of outstanding professionals, apply today!
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Installs, configures, and maintains DOD-approved communications software on government computers and configures the network to allow proper user access.
 </li>
 <li>
 Installs and configures network printers.
 </li>
 <li>
 Responsible for both classified and unclassified computer system stability through the use of DoD-approved, Government-furnished operating systems and software.
 </li>
 <li>
 Joins client computers to Microsoft Active Directory domains.
 </li>
 <li>
 Configures Microsoft Outlook and manages personal folders in all versions of Outlook.
 </li>
 <li>
 Installs, configures, and maintains security software on military computer systems.
 </li>
 <li>
 Repairs and maintains desktop and laptop hardware.
 </li>
 <li>
 Performs other duties as assigned.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Must be a US citizen with an active Secret, or higher level, security clearance.
 </li>
 <li>
 High school diploma or GED with at least two (2) years of experience relating to automation equipment repair.
 </li>
 <li>
 Prerequisite requirements for State-side applicants: valid U.S. passport, valid International Driver&rsquo;s Permit (IDP), valid U.S. driver&rsquo;s license, and the ability to successfully pass a police clearance check and medical qualifications.
 </li>
 <li>
 Prerequisites for in-country applicants:
 </li>
 <ul>
 <li>
 valid U.S. passport.
 </li>
 <li>
 valid International Driver&rsquo;s Permit (IDP) or Kuwait-issued driver's license.
 </li>
 <li>
 valid U.S. driver&rsquo;s license.
 </li>
 <li>
 medical qualifications, self-identify current visa sponsor &amp; employer.
 </li>
 <li>
 a copy of your Civil ID and/or work visa.
 </li>
 </ul>
 <li>
 You must be able to meet all health requirements.
 </li>
 <li>
 Must be able to pass a details medical and dental exam.
 </li>
 <li>
 Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.
 </li>
 <li>
 Must have a working knowledge of Microsoft Office software.
 </li>
 <li>
 Demonstrated strong customer service skills are mandatory.
 </li>
 <li>
 Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:
 </li>
 <ul>
 <li>
 IAT Level I Baseline:
 </li>
 <li>
 Cisco: CCNA: Certified Network Associate - Security
 </li>
 <li>
 Cisco: CCNP: Certified Network Professional - Security
 </li>
 <li>
 CompTIA: A+ ce
 </li>
 <li>
 CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024)
 </li>
 <li>
 CompTIA: CySA+ ce: Cybersecurity Analyst
 </li>
 <li>
 CompTIA: Network+ ce
 </li>
 <li>
 CompTIA: Security+ ce
 </li>
 <li>
 CompTIA: SecurityX ce
 </li>
 <li>
 GIAC: GCED: Certified Enterprise Defender
 </li>
 <li>
 GIAC: GCIH: Certified Incident Handler: Certified Incident Handler
 </li>
 <li>
 GIAC: GICSP: Industrial Cyber Security Professional
 </li>
 <li>
 GIAC: GSEC: Security Essentials
 </li>
 <li>
 ISACA: CISA: Certified Information Systems Auditor
 </li>
 <li>
 ISC2: CISSP (or Associate): Certified Information Systems Security Professional
 </li>
 <li>
 ISC2: SSCP: Systems Security Certified Practitioner
 </li>
 <li>
 Computing Environment Certificates
 </li>
 <li>
 CompTIA: Server+
 </li>
 <li>
 Microsoft: 365 Certified: Modern Desktop Administrator Associate
 </li>
 <li>
 Microsoft: MCSA: Windows 10
 </li>
 <li>
 Microsoft: MCSA: Windows Server 2012
 </li>
 <li>
 Microsoft: MCSA: Windows Server 2016
 </li>
 <li>
 Microsoft: MCSE: Cloud Platform and Infrastructure
 </li>
 <li>
 Microsoft: MCSE: Enterprise Devices and Apps
 </li>
 <li>
 Microsoft: MCSE: Private Cloud 2012
 </li>
 <li>
 Microsoft: MCSE: Server Infrastructure 2012
 </li>
 <li>
 Microsoft: MCT: Certified IT Professional
 </li>
 <li>
 Microsoft: MCT: Certified Systems Administrator
 </li>
 <li>
 Microsoft: 365 Certified: Endpoint Administrator Associate
 </li>
 <li>
 Microsoft: 365 Certified: Enterprise Administrator Expert
 </li>
 <li>
 Microsoft: 365 Certified: Messaging Administrator Associate
 </li>
 <li>
 Microsoft: 365 Certified: Modern Desktop Administrator Associate
 </li>
 <li>
 Microsoft: 365 Certified: Security Administrator Associate
 </li>
 <li>
 Microsoft: Certified: Azure Administrator Associate
 </li>
 <li>
 Microsoft: Certified: Azure Database Administrator Associate
 </li>
 <li>
 Microsoft: Certified: Azure Security Engineer Associate
 </li>
 <li>
 Microsoft: Certified: Azure Solutions Architect Expert
 </li>
 <li>
 Microsoft: Certified: Identity and Access Administrator Associate
 </li>
 <li>
 Microsoft: Certified: Information Protection Administrator Associate
 </li>
 <li>
 Microsoft: Certified: Security Operations Analyst Associate
 </li>
 <li>
 Microsoft: MCSA: SQL 2016 Database Admin
 </li>
 <li>
 Microsoft: MCSA: SQL 2016 Database BI Development
 </li>
 <li>
 Microsoft: MCSA: SQL 2016 Database Dev
 </li>
 <li>
 Microsoft: MCSE: Core Infrastructure
 </li>
 <li>
 Microsoft: MCSE: Database Management and Analytics
 </li>
 <li>
 Microsoft: MCSE: Productivity Solutions Expert
 </li>
 <li>
 Microsoft: MD-100: Windows Client
 </li>
 <li>
 Microsoft: MTA: Microsoft Technology Associate
 </li>
 <li>
 Microsoft: MTA: Windows Server Administration Fundamentals
 
 </li>
 </ul>
 </ul>
 
 Job ID
 
 
 
 2025-20443
 
 
 
 Work Type
 
 
 
 On-Site
 
 
 
 Company Description
 
 
 
 
 Work Where it Matters
 
 
 
 Five Rivers Services (FRS), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
 
 
 At FRS, the work you do every day makes a difference in the lives of our 15,000 I&ntilde;upiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
 
 
 
 For our shareholders
 
 , FRS provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
 
 
 
 For our government customers
 
 , FRS provides full-spectrum capabilities including enterprise IT support services, satellite and communications IT operations and maintenance support, classified and unclassified base operations and administrative services, and more.
 
 
 
 As an FRS employee
 
 , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
 
 
 Employment is conditional on a post-offer medical examination and CENTCOM determining that they are medically fit for duty for deployment (medical, dental, and psychological evaluation.
 
 
 
 
 Job ID:20443-en-us
</div>

ADPE Technician (Desktop Support) - Camp Arifjan, Kuwait (Active Secret Clearance Required)

Sunmix Network Pvt Ltd

Job DescriptionWe are looking for a skilled and motivated Desktop Technical Support Technician to join our team. The ideal candidate will have strong troubleshooting abilities, excellent communication skills, and solid hands-on experience with VoIP systems.Key Responsibilities:Provide day-to-day desktop support for Windows and macOS environmentsTroubleshoot hardware, software, and network issuesInstall, configure, and maintain computers, printers, and peripheral devicesSupport users via remote tools, phone, and in-person assistanceConfigure and maintain VoIP phones, softphones, and PBX systemsMonitor and resolve VoIP service issues including call quality, routing, and SIP configurationMaintain documentation for systems, processes, and support casesRequired Skills &amp; Experience:Proven experience in desktop or IT supportStrong understanding of Windows OS, Office 365, and basic networkingHands-on experience with VoIP technologies (SIP, PBX, IP phones, call routing)Ability to diagnose and resolve technical issues efficientlyGood communication and customer-service skillsJob Type: Full-timePay: ₹25,000.00 - ₹40,000.00 per monthWork Location: In person

Desktop Support Engineer

Search 10000+ Desktop support technician jobs near you this December. New roles added regularly across leading industries. Apply today.

10000 desktop support technician jobs NEAR_ME

Desktop Support Technician

Desktop Support Technician

Desktop Support Technician-IT

Workstation Technician/Desktop Technician

Desktop Services Technician II

ADPE Technician (Desktop Support) - Camp Arifjan, Kuwait (Active Secret Clearance Required)

Desktop Support Engineer