desktop support technician

Qode

<div>Desktop Support Technician (Contract)
Location: Tampa, FL
Work Arrangement: 100% Onsite
Schedule: Monday&ndash;Friday, 8:00 AM &ndash; 4:30 PM (1st shift)
Contract Length: Until the end of 2026 (possible end of January 2027)
Hourly Pay Rate: $23/hr.-$26/hr.
Overtime: As needed 
Summary
We are seeking a highly motivated Desktop Support Technician to join a fast‑paced healthcare environment in Tampa, FL. This is a fully onsite contract role supporting end users in a hospital setting. The ideal candidate will have strong technical troubleshooting skills, excellent time management, and the ability to work independently while providing high‑quality support in a clinical environment. 
Responsibilities<ul><li>
Provide desktop and technical support to end users in a hospital setting</li><li>
Support Active Directory functions, including user account management and troubleshooting</li><li>
Perform PC imaging, deployment, and hardware/software rollouts</li><li>
Utilize SCCM for system management, deployments, and updates</li><li>
Troubleshoot Microsoft Office and other standard enterprise applications</li><li>
Manage and organize workstation cabling and cable management</li><li>
Respond to service requests and incidents in a fast‑paced environment</li><li>
Prioritize tickets effectively while meeting SLA and time management expectations</li><li>
Maintain professionalism and adhere to hospital policies and procedures</li><li>
Work collaboratively with IT teams while remaining self‑directed</li></ul> 
Requirements<ul><li>
3&ndash;5 years of hands‑on desktop support experience</li><li>
Experience working with:</li><li>
Active Directory (AD)</li><li>
SCCM</li><li>
PC imaging and deployments</li><li>
Microsoft Office</li><li>
Strong understanding of hardware, software, and peripheral troubleshooting</li><li>
Ability to work in a hospital / healthcare environment</li><li>
Excellent time management and organizational skills</li><li>
Self‑motivated, dependable, and willing to take initiative</li><li>
Comfortable working in a fast‑paced, fully onsite setting</li><li>
Willingness to work overtime as needed</li></ul></div>

Desktop Support Technician

Asian American Health Coalition of the Greater Houston Area

<div>Description:

POSITION TITLE: Desktop Support Technician - I
LOCATION: HOPE Clinic - Alief
REPORTS TO: CIO
EDUCATION: High School diploma or GED; Associates degree in computer science, information systems or related field preferred.
WORK EXPERIENCE: Minimum 2 years of relevant work experience or in an information technology role.
SALARY RANGE: Starting at $18/hour, DOE
FLSA STATUS: Hourly, non-exempt
POSITION TYPE: Full-time
LANGUAGE: English; Bilingual is a plus!
HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
JOB SUMMARY:
The primary responsibility of the Desktop Support Technician I is to support daily technical operations at HOPE Clinic. This position will be responsible for supporting desktop hardware, updating system hardware and software, troubleshooting system errors, and assisting team members in supporting all data security and optimization.
MAJOR DUTIES &amp; RESPONSIBILITIES:<ul><li>
Install and configure computer hardware, operating systems, and applications;</li><li>
Physically install computers and peripherals at employee desks, including moving employees when necessary;</li><li>
Monitor and maintain computer systems;</li><li>
Answer and resolve employee issues via telephone, email, Microsoft Teams or in-person</li><li>
Troubleshoot system problems and diagnose and solve hardware or software faults;</li><li>
Replace computer parts as required;</li><li>
Provide support, including procedural documentation and relevant reports;</li><li>
Follow diagrams and written instructions to repair a fault or set up a system;</li><li>
Support the roll-out of new applications;</li><li>
Set up new users' accounts and profiles and deal with password issues;</li><li>
Prioritize job responsibilities to ensure that tasks get completed promptly;</li><li>
Establish a good working relationship with other employees and outside vendors;</li><li>
Complete annual training programs within the required timeframe and regularly attend staff meetings;</li><li>
Maintain the strictest confidentiality;</li><li>
Comply with all State, Federal, and professional regulations as well as company and departmental rules, policies, and procedural manuals;</li><li>
Perform other duties as assigned to support HOPE Clinic&rsquo;s Mission, Vision, and Values.</li></ul>
Requirements:

QUALIFICATION REQUIREMENTS:<ul><li>
Previous experience in a medical office setting and/or experience with an Electronic Medical Records system a plus;</li><li>
Customer service driven;</li><li>
Excellent organization and time management skills along with excellent oral and written communication skills;</li><li>
Strong team player;</li><li>
Ability to learn quickly, build and maintain long-term relationships and work with minimal supervision;</li><li>
Strong written and verbal communication skills; strong analytical, organizational, and time management skills required;</li></ul>
EDUCATION and/or EXPERIENCE:
Associate or Bachelor&rsquo;s Degree preferred (or equivalent experience or certifications).
OTHER SKILLS and ABILITIES:<ul><li>
Bilingual (Vietnamese, Chinese, Arabic, Spanish and/or any other language with English) is preferred.</li><li>
Above average skills in language ability as well as public speaking and writing.</li><li>
Must have good transportation and a valid Texas Driver&rsquo;s license.</li></ul></div>

Desktop Support Technician - I

Advance Global IT Support

Objective: The End User Computing (Desktop Support Engineer) L1 is responsible for providing efficient and reliable onsite desk-side support for end-users. The role involves managing and resolving incidents related to desktop devices, ensuring smooth hardware and software functioning, and delivering excellent customer service throughout the entire lifecycle of the devices. The objective is to maintain a highly functional and secure desktop environment, meeting the IT requirements of the organization. Responsibilities: ● Provideonsite desk-side support, with 2-3 years of experience in this field.● Possessknowledge and experience in Windows 10 and Office 365. ● Handleincidents related to desktop devices (hardware, software, and connectivity) and ensure their resolution. ● ManageIMAC(Install, Move, Add, Change) and desk-side support services. ● Performbreak-fix services for laptops and desktops, both hardware and software. ● Providesupport and maintenance for standard hardware, software, and office applications on desktop devices throughout their lifecycle. ● Supporttheconfiguration, installation, and management of desktop devices, including patch updates, hardware replacements, and remote management using appropriate tools. ● Familiarity with service management tools such as ServiceNow. ● Proficient in EUC tools, remote support tools, Microsoft Office, and Outlook. ● Preferably have knowledge of Lync, VPN, and mobile device support. ● Ensureproperinstallation of desktop images on each device. ● AnalyzeService Desk calls and incident data to identify user training needs and automation opportunities. ● Monitorsecurity profiles and antivirus software on all desktop devices, taking appropriate action to address non-compliance. ● ProvideVIPsupport for desk-side issues as per the contract and act as the point of contact for IT-related matters in the absence of other IT support teams. ● Familiarity with ITIL processes, including incident, change, problem, and service request management, as well as spare and buffer stock management. ● Desirable skills include knowledge of Active Directory, smart hands and feet support, and supporting MAC devices and tablets

End User Computing (Desktop Support Engineer) L1

Toyota Material Handling

<div>
 Join our Team as an
 
 IT SUPPORT TECHNICIAN!!
 
 
 
 
 The Role
 
 
 
 We&rsquo;re seeking a passionate and dedicated IT Support Technician who brings enthusiasm and a customer centric focus to the table. In this role, you will support all computer-related functions at Toyota Material Handling North America. One minute you may be providing Desktop Support and the next minute you may be working with Manufacturing to support a new innovative project. If you enjoy tackling challenges with positivity and a bit of humor, you&rsquo;ll feel right at home here.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Provide excellent customer service through interactions with customers via telephone, e-mail, etc. providing technical support and problems solving abilities on a variety of technical and non-technical issues
 </li>
 <li>
 Perform maintenance tasks and configuration with desktop management software tools, including software updates and patches, remote control tools, application inventory and management, inventory reporting, imaging computers, and IT asset management
 </li>
 <li>
 Configuration and deployment of client equipment to perform business required functions such as file sharing, printing, email and internet usage
 </li>
 <li>
 Have solid understanding client OS and application operations related to company services and deployment of such items
 </li>
 <li>
 Active Directory functions such as group creation and modification, user creation and modification and various permission related items.
 </li>
 <li>
 Establish and maintain user accounts and passwords in accordance with company information security guidelines.
 </li>
 <li>
 Manage enterprise software inventory system to track and distribute company approved software programs and updates.
 </li>
 <li>
 Review and recommend modifications to helpdesk procedures with IT Managers
 </li>
 <li>
 Documents, tracks, and monitors the problem to ensure a timely resolution. Provide excellent case note documentation and ability to create numerous Knowledge Base articles
 </li>
 <li>
 Abide by company Core Values and behave professionally, courteously, and respectfully in all situations
 </li>
 <li>
 Perform other duties as assigned.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree OR equivalent of experience in an IT related environment
 </li>
 <li>
 Experience in the installation, configuration, use and troubleshooting of mobile and desktop devices.
 </li>
 <li>
 Typically 3 to 5 years of Corporate IT Desktop Support work experience.
 </li>
 <li>
 Must be able to demonstrate well-developed and proven organizational, problem solving, analytical, and time management skills.
 </li>
 <li>
 Demonstrable project management, data analysis, customer services, and support skills.
 </li>
 <li>
 ITIL Foundations Certification or ITSM/ITIL experience.
 
 
 </li>
 </ul>
 
 What Sets You Apart
 
 
 
 <ul>
 <li>
 Self-motivated, detail-oriented and organized.
 </li>
 <li>
 Excellent communication, both oral and written, interpersonal, organization and presentation skills.
 </li>
 <li>
 Ability to work both independently and with a group efficiently to meet deadlines.
 
 
 </li>
 </ul>
 
 Where And When You&rsquo;ll Work
 
 
 
 <ul>
 <li>
 This is an in-person role located at our Greene, NY office&mdash;ideal for those who thrive in a hands-on, team-oriented environment.
 
 
 </li>
 </ul>
 
 What Your Total Compensation &amp; Benefits Package will look like:
 
 
 
 
 Salary
 
 - $45,290 min - $65,358 per year. Position may be filled at a level I or II and compensation depends on the selected candidate&rsquo;s education and experience.
 
 
 
 World Class Benefits
 
 
 
 <ul>
 <li>
 Competitive Salary
 </li>
 <li>
 Performance Bonus
 </li>
 <li>
 Generous Paid Time Off and 13 Paid Holidays
 </li>
 <li>
 Affordable Medical plans and no-cost Dental &amp; Vision options
 </li>
 <li>
 100% 401(k) match up to 6%
 </li>
 <li>
 Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
 </li>
 <li>
 Tuition Assistance Program
 </li>
 <li>
 Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
 </li>
 <li>
 Recognition and Kaizen (continuous improvement) Reward Programs
 </li>
 <li>
 Meaningful opportunities for personal and professional development
 </li>
 <li>
 Onsite Fitness Center &amp; Occupational Health Clinic
 </li>
 <li>
 Best in class work culture!
 
 
 </li>
 </ul>
 
 Big Name | Big Opportunities | Life is Better at Toyota
 
 
 
 Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of &ldquo;respect for people&rdquo; and &ldquo;continuous improvement&rdquo;. With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.
 
 
 
 Learn more here:
 
 https://www.toyotaforklift.com/careers
 
 
 
 Follow us on Social Media:
 
 Working at Toyota Material Handling | Glassdoor
</div>

IT Support Technician

John Tyler Community College

<div><div><div><ul><li>https://jobs.vccs.edu/postings/97081
</li></ul></div><div><ul><li>Chesterfield, Virginia, United States
</li></ul></div><div><ul><li>Administrative ADP Expense (Brightpoint)
</li></ul></div><div><ul><li>Brightpoint Community College</li></ul></div></div><div> 
</div><div>Title: Technical Support Technician (00145)
Agency: Brightpoint Community College
Location: Chesterfield - 041
FLSA: Exempt
Hiring Range: $65,000 - $70,000 (Commensurate with experience and qualifications)
Full Time or Part Time: Full Time
Additional Detail<div> 
Job Description:<div> 
 
Brightpoint Community College is a two-year public institution of higher education and is one of the largest of Virginia&rsquo;s 23 community colleges. The college is located within the Greater Richmond metropolitan area. It serves students and the community at its two campuses, in Chester and Midlothian; online; and in locations throughout its service area. Brightpoint Community College&rsquo;s mission is to provide quality educational opportunities that inspire student success and community vitality. It envisions a success story for every student.</div>
<div>Brightpoint offers a robust benefits package, including:</div>
<ul><li>State of Virginia employee benefits</li>
<li>Comprehensive health insurance (medical, dental, and vision)</li>
<li>Virginia Retirement System (VRS) participation</li>
<li>Generous annual leave and paid holidays</li>
<li>Remote work flexibility, depending on role and departmental needs</li>
<li>Professional development opportunities</li>
<li>Continuous learning programs</li>
<li>Access to wellness resources and employee assistance programs</li>
</ul><div>Brightpoint invites applications for an in-office Technical Support Technician position to perform on-site and remote inspection, installation, testing, and repair of microcomputer devices, classroom AV equipment, and peripheral hardware. Provides Tier 1 and Tier 2 support for faculty, staff, and students, ensuring desktop standardization and high-availability classroom infrastructure. 
 
This position is responsible for providing advanced technical support across desktop computing, audiovisual systems, and telecommunications infrastructure. The role performs in-depth diagnostics and hardware-level repairs on microcomputers, software, and peripheral devices, while also managing the full software lifecycle, including application packaging and automated deployment to maintain standardized environments. The technician diagnoses and resolves complex operating system and application conflicts using diagnostic and data recovery tools, as well as troubleshoots network connectivity issues utilizing TCP/IP fundamentals, PING, and DNS. Additionally, the position supports AV systems by identifying signal failures, hardware issues, and connectivity disruptions, and provides first-level support for IP telephony and related services. 
 
In addition to technical troubleshooting, this role engages directly with faculty and staff to deliver one-on-one instruction on classroom technologies and new software, ensuring effective adoption and use. The position collaborates with the Lead Technician and Manager of Client Services to identify recurring issues and improve overall Help Desk service delivery. Responsibilities also include maintaining the security and confidentiality of sensitive data and documenting all equipment configurations, installation procedures, and repair activities for departmental reference. 
 
This role performs other duties as assigned to support operational needs and continuous service improvement.</div>
</div>Minimum Qualifications: 
<div>
Required:</div><ul>
<li>Extensive expertise in personal computer hardware architecture, including the ability to perform deep-dive hardware-level repairs, motherboard diagnostics, and component-level troubleshooting for Windows and Apple systems.</li>
<li>Advanced knowledge of Windows 10/11 and macOS, including registry editing, system recovery, and command-line troubleshooting to resolve complex software conflicts.</li>
<li>Proficiency in utilizing advanced diagnostic and data recovery software to install, set up, and repair common and proprietary application packages.</li>
<li>Ability to configure and employ LAN management tools such as Microsoft Intune to evaluate and improve endpoint performance in a complex WAN/LAN environment.</li>
<li>General knowledge of multimedia infrastructure, including the ability to install media cabling, terminate connections, and troubleshoot physical connectivity issues.</li>
<li>Ability to diagnose and resolve malfunctions in AV control systems, projectors, and audio distribution without requiring deep-level programming knowledge.</li>
<li>Successful completion and passing of a background check.</li>
</ul>Additional Considerations: 
<div>
A college degree in Information Systems or equivalent experience. Substantial experience in modifying, installing, testing, troubleshooting, and repairing microcomputer hardware and peripherals. At least three years of proven experience in IT systems and multimedia equipment troubleshooting. Some Crestron, and Extron programming experience are preferred 
 
Desired certifications: A+, Network+, CTS, CTS-D, C-EST</div></div></div>

Technical Support Technician (00145)

CBIZ

<div>CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast.
CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.
Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.</div>
 <div>Minimum Qualifications
<ul><li>Associate's degree in information technology or related field, or equivalent work experience</li></ul></div>
 <div>The Campus Technician provides on-site technical support to client home office associates. This role is responsible for troubleshooting, repairing, installing, and maintaining desktop and related IT equipment while delivering excellent customer service and meeting established service level agreements (SLAs). This position will complete on-site component level printer repair/replacement as needed. This position will also provide technical support via phone to Field Service Technicians.
Essential Functions and Primary Duties
<ul><li>Troubleshoot, repair, and/or replace desktop hardware and related equipment in an efficient and timely manner to minimize associate downtime and meet or exceed CBIZ Service Level Agreements.
</li><li>Track, manage, and maintain inventory of assigned equipment.
</li><li>Open, update, and close ServiceNow Tasks accurately and in accordance with established procedures.
</li><li>Perform desktop hardware upgrades, installations, moves, and removals.
</li><li>Provide timely technical support to client associates in a professional and customer-focused manner.
</li><li>Coordinate and perform all pre-work and post-work activities for MACs (Moves, Adds, Changes) and assigned projects.
</li><li>Order and maintain equipment and consumable supplies at assigned campus stock locations.
</li><li>Provide excellent customer service.
</li><li>Communicate effectively, both verbally and in writing.
</li>Perform other related duties as assigned. 
<li>
</li></ul>Work Schedule and Availability
<ul><li>This role requires on-site training at our Home Office in St. Louis, MO.
</li><li>Serve as part of an on‑call support group, responding to pages when assistance is required.
</li><li>Evening and weekend work may be required, sometimes with less than three days&rsquo; notice.
</li>Subject to emergency call-in as business needs require. 
<li>
</li></ul>Physical Requirements
<ul><li>Performs bending, squatting, crawling climbing, twisting, kneeling, and reaching both to ground level and overhead.
</li><li>Lift and move equipment weighing up to 100 pounds, with or without reasonable assistance or accommodation.
</li><li>Use hands to hold, grasp, and manipulate objects.
</li><li>Stand, walk, or sit for extended periods.
</li><li>Able to use all related computer hardware and software.
</li><li>Use computers, monitors, and related hardware for extended periods to read and review information.
</li><li>Safely use job-related tools and a step ladder.
</li>Depending on assignment, employees may be required to drive a company vehicle with a valid driver's license. 
<li>
</li></ul>Preferred Qualifications
<ul><li>Experience installing and troubleshooting desktop hardware, including but not limited to laptops, desktops, thin clients, VoIP or SIP phones, docking stations, monitors, printers, and video conferencing equipment.
</li><li>Experience with basic project coordination, including scheduling, asset tracking, resource management, and documentation.
</li><li>Working knowledge of Microsoft Windows and Microsoft Office applications.
</li><li>Ability to adapt quickly and learn new technologies and processes in a changing work environment.
</li><li>Reliable attendance and punctuality.</li></ul></div>

Campus Technician | Network Solutions

Surepoint Emergency Center

<div>Position Summary

The Senior Help Desk Technician provides advanced technical support for hardware, software, and network-related issues while delivering exceptional customer service to end users. This role serves as an escalation point for complex technical problems, mentors junior support staff, and helps maintain reliable IT systems and operations across the organization.

What you'll do:

Technical Support
<ul><li>Provide Tier 2 and Tier 3 support for desktops, laptops, mobile devices, printers, and peripherals.
</li><li>Troubleshoot and resolve hardware, software, network, and application issues.
</li><li>Manage and support Microsoft Windows, Microsoft 365, and Active Directory environments.
</li><li>Perform system installations, upgrades, patches, and maintenance.
</li><li>Support VPN, remote access, and cybersecurity-related issues.
</li></ul>Incident &amp; Service Management
<ul><li>Respond to and resolve service tickets within established SLAs.
</li><li>Escalate critical incidents when necessary and coordinate resolution efforts.
</li><li>Document troubleshooting steps, solutions, and knowledge base articles.
</li><li>Monitor ticket queues and ensure timely follow-up with users.
</li></ul>Infrastructure Support
<ul><li>Assist with server administration and system maintenance.
</li><li>Support user account provisioning, permissions, and group management.
</li><li>Troubleshoot network connectivity issues including switches, wireless access points, and firewalls.
</li><li>Participate in disaster recovery and business continuity activities.
</li></ul>Leadership &amp; Mentoring
<ul><li>Serve as an escalation resource for Help Desk Technicians.
</li><li>Train and mentor junior support staff.
</li><li>Assist in developing support procedures and best practices.
</li><li>Participate in IT projects and technology rollouts.
</li></ul>Who we're looking for:
<ul>
<li>Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience).
</li><li>5+ years of Help Desk or Desktop Support experience.
</li><li>Strong knowledge of:
<ul><li>Windows 10/11
</li><li>Microsoft 365
</li><li>Active Directory
</li><li>Azure AD / Entra ID
</li><li>AWS
</li><li>TCP/IP Networking
</li><li>VPN Technologies
</li><li>Endpoint Management Tools
</li></ul></li><li>Experience with ticketing systems such as:
<ul><li>ServiceNow
</li><li>Zendesk
</li><li>Wrike
</li><li>Fresh service
</li></ul></li></ul>Preferred Qualifications
<ul><li>Experience supporting cloud environments.
</li><li>Experience with:
<ul><li>Microsoft Intune
</li><li>Azure
</li><li>AWS
</li><li>VMware
</li><li>SharePoint
</li><li>PowerShell scripting
</li></ul></li><li>Knowledge of cybersecurity best practices.
</li><li>Experience in Healthcare environment.
</li></ul>Certifications Preferred
<ul><li>CompTIA A+
</li><li>CompTIA Network+
</li><li>CompTIA Security+
</li><li>Microsoft Certified: Modern Desktop Administrator Associate
</li><li>ITIL Foundation
</li></ul>Key Competencies
<ul><li>Excellent customer service and communication skills
</li><li>Problem-solving and analytical thinking
</li><li>Time management and prioritization
</li><li>Technical troubleshooting expertise
</li><li>Leadership and mentoring abilities
</li><li>Documentation and process improvement</li></ul></div>

Senior Help Desk Technician

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