desktop technician

Brite

<p></p><div><h4 class="jobSectionHeader"><b>JOB SUMMARY</b></h4><p>
The Desktop Technician role is responsible for installing, maintaining, and upgrading all desktop hardware and equipment to ensure optimal workstation performance. The position troubleshoots problem areas remotely and in person in a timely and accurate fashion and provides end-user assistance where required.</p>
<h4 class="jobSectionHeader"><b>
ESSENTIAL FUNCTIONS</b></h4><ul><li>
Troubleshoot and resolve hardware, software and network issues.</li><li>
Provide enduser assistance both remotely and in person.</li><li>
Install, maintain, and upgrade desktop hardware and equipment.</li><li>
Works closely with Customer Success Representatives to ensure the best customer experience within the service level agreement time frame.</li><li>
Responds to requests for service and customer questions within required response times.</li><li>
Assists end users with installation of applications and computer peripherals.</li><li>
Assists in onboarding new employees both internal and external.</li><li>
Maintains customer asset inventory.</li><li>
Responsible for continuous improvement of deployment processes.</li><li>
Assists with RMA process as required.</li></ul><h4 class="jobSectionHeader"><b>
OTHER DUTIES</b></h4><ul><li>
Accomplishes all other duties and tasks as appropriately assigned or requested.</li></ul><h4 class="jobSectionHeader"><b>
EDUCATION &amp; EXPERIENCE</b></h4><ul><li>
Bachelor&rsquo;s degree in computer science, Information Technology or related field and a minimum of one two years&rsquo; experience or an equivalent combination of related work experience, training and/or education sufficient to successfully perform the essential duties of the job is required.</li><li>
CompTIA A+ or similar certification preferred.</li></ul><h4 class="jobSectionHeader"><b>
KNOWLEDGE, SKILLS &amp; ABILITIES</b></h4><ul><li>
Demonstrated knowledge of hardware and network infrastructure.</li><li>
Excellent listening skills.</li><li>
Exceptional verbal and written communication.</li><li>
Detail oriented.</li><li>
Ability to work in a fastpaced environment.</li><li>
Strong problem solving and analytical skills.</li><li>
Excellent relationship building skills.</li><li>
Welldeveloped interpersonal skills and ability to work cooperatively with diverse individuals at all levels.</li><li>
Selfdirected and results oriented.</li><li>
Effective time management skills.</li><li>
Ability to travel as needed.</li></ul><h4 class="jobSectionHeader"><b>
About Brite</b></h4>
Brite People. Brite Solutions.</div><p></p>

Desktop Technician

TISTA Science and Technology Corporation

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 We are seeking a full-time
 <strong>
  Desktop Technician
 </strong>
 to provide level 1/2 and desk-side support for devices including desktops, laptops, printers, scanners, and mobile devices.
 <br/>
 <br/>
 This position requires a versatile technical resource who is both client-focused and solution-focused, as well as looking for exposure to a variety of tools and learning opportunities. You must be able to interact with senior executives frequently and with ease. You will transition from quick break/fix tasks to long term projects frequently, displaying advanced problem-solving skills and creating novel solutions.&Acirc;
 <br/>
 <br/>
 The successful candidate will be responsible for supporting a broad range of IT initiatives, including laptop/desktop hardware, workstation imaging, video-conference&Acirc; hardware/software, MS Office/Office365, BigFix, and other COTS products. The candidate must work well with other technology team members as well as independently, maintaining communication with team members and agency leadership.
 <br/>
 <br/>
 At TISTA, you'll do meaningful, mission
 <br/>
 <br/>
 driven work that improves lives alongside teammates you trust and leaders who are transparent and supportive. We invest in your learning and internal mobility so you can build a career that keeps advancing. We're proud to serve and hire Veterans, and we put people first in everything we do.
 <br/>
 <br/>
 TISTA
 <br/>
 <br/>
 associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account &amp; Flexible Savings Account, Paid Life Insurance, Short-term &amp; Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Regularly employ ingenuity and creativity to develop new technical solutions and systems in order to achieve functional objectives.
  </li>
  <li>
   Display strong troubleshooting methodology and problem-solving skills.&Acirc;
  </li>
  <li>
   Provide desk-side and phone-based support to technical and non-technical staff.
  </li>
  <li>
   Provide white-glove technical support to the executive staff supporting the various applications including: Microsoft Office Suite, Windows, Mac, Teams, ServiceNow, Video Conferencing (Zoom/WebEx), and Custom Developed Applications.
  </li>
  <li>
   Knowledge of popular operating systems, software applications, and remote connection systems.&Acirc;
  </li>
  <li>
   Develop solutions to complex technical issues and problems that impact multiple areas or disciplines.
  </li>
  <li>
   Providing technical assistance for questions and problems and break/fix issues.
  </li>
  <li>
   Diagnose system errors and other issues.
  </li>
  <li>
   Consult with other technical peers to assist with advanced issues.
  </li>
  <li>
   Create and monitor tickets in ServiceNow and other work tracking tools (Azure DevOps, etc.).
  </li>
  <li>
   Write, edit, and revise technical documentation.
  </li>
  <li>
   Follow up with customers to ensure full resolution of issues and ensure good customer support.
  </li>
  <li>
   Surplus/receiving and minor transport of equipment when needed
  </li>
  <li>
   Train and mentor other staff members on troubleshooting and diagnosing problems.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2+ years of experience working in a customer-facing technical support role, including Service Desk/Help Desk/Desktop support.
  </li>
  <li>
   Familiarity with both Windows PCs and MacOS X workstations.&Acirc;
  </li>
  <li>
   Proven work experience as a desktop support engineer or support technician.
  </li>
  <li>
   Active Directory Management experience.
  </li>
  <li>
   Excellent written and verbal communication skills to effectively communicate in person, via phone, and via email.&Acirc;
  </li>
  <li>
   Proven ability to troubleshoot and solve technical problems and create customer-focused solutions.&Acirc;
  </li>
  <li>
   Experience with a variety of COTS tools (Cylance and BigFix Image awareness a plus) and the ability to learn new tools quickly.
  </li>
  <li>
   NIH Experience a plus.
  </li>
  <li>
   Familiarity with cloud environments including Azure, AWS, and Google Cloud is a plus.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education:&Acirc;
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Associate's degree in an IT-related field, or relevant experience may be substituted in lieu of degree.
  </li>
  <li>
   Microsoft MCP, Apple ACSP, CompTIA A+/ Net+ certifications are desired.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Clearance
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The ability to&Acirc;
   <br/>
   <br/>
  </li>
 </ul>
 pass a Tier 2/Modest Background Investigation.
 <br/>
 <br/>
 <strong>
  Location:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Rockville, MD Hybrid/Onsite 3 Days.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Pay Range
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The suggested pay for this position ranges from $40,546 to $51,875.
  </li>
  <li>
   The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
  </li>
  <li>
   Also, certain positions are eligible for additional forms of compensation, such as bonuses.
  </li>
  <li>
   TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/
  </li>
 </ul>
</div>


CampusWorks

<div><div><div>We are seeking a highly motivated Desktop Technician to join our collaborative, mission-driven, dynamic, and innovative campus technology team. Reporting to the onsite Desktop Lead, the Desktop Technician is responsible for delivering first and second-tier technical support for desktop software, desktop hardware, classroom technology, printing, and network-related issues to faculty, staff, and students on campus. This role requires effective communication of technical solutions in a friendly and professional manner, providing initial diagnostic and troubleshooting assistance primarily in person, and occasionally online or over the phone.</div>
<div></div>
<div><b>Onsite Requirement: Monday-Friday in Fresno, CA</b></div></div>
<div><div><h3 class="jobSectionHeader"><b>Essential Job Duties</b></h3><div><div><ul>
<li>Troubleshoots and repair of laptop/desktop computers and related peripherals</li>
<li>Performing preventative maintenance, deployments, swap outs and replacements.</li>
<li>Diagnoses and troubleshoots hardware, software, network, and system issues effectively</li>
<li>Installs, sets-up, tests, and troubleshoots non-computer IT equipment such as media, video, and phone systems in the classrooms and on campus</li>
<li>Configures, installs, maintains, troubleshoots; domains, user accounts, software accounts, network connectivity and wireless access</li>
<li>Resolves technology-related difficulties experienced by faculty, staff, and students</li>
<li>Develops and maintains desktop deployment systems to streamline the process of deploying images to endpoint devices</li>
<li>Accurately inputs, assigns, and updates service requests and incidents into the IT ticket tracking system. Maintain records and generate reports as required. Respond to service requests and incidents logged through the designated ticketing system. Escalate complex service requests when necessary</li>
<li>Utilizes, contributes to and approves newly created articles within the knowledge base to help resolve issues. Adhere to technical processes and procedures</li>
<li>Collaborates with IT staff to resolve and manage tickets in the IT ticket tracking system</li>
</ul></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>Additional Responsibilities</b></h3><div><div><ul>
<li>Coordinate with vendors to resolve problems</li>
<li>Generate and review activity reports</li>
<li>Other duties, as assigned</li>
</ul></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>Required Skills/Abilities</b></h3><div><div><ul>
<li>Ability to format, install, set up, maintain, and troubleshoot desktop and laptop computers</li>
<li>Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and/or Google apps</li>
<li>Good written and verbal communication skills</li>
<li>Ability to explain technical concepts and train others in non-technical terms</li>
<li>Ability to adhere to set schedules, meet deadlines, and cover shift patterns to provide the coverage needed for the client</li>
<li>Ability to work collaboratively in a team environment</li>
<li>A strong focus on customer service</li>
<li>Good organizational skills with a keen attention to detail</li>
<li>Ability to work independently and as part of a team</li>
<li>Ability to manage multiple tasks and prioritize effectively</li>
</ul></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>Minimum Qualifications</b></h3><div><div><ul>
<li>High school diploma or equivalent</li>
<li>A minimum of one-year related experience in supporting personal computer hardware, software, peripherals, servers, printers, scanners, and classroom audiovisual technology</li>
</ul></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>Preferred Qualifications</b></h3><div><div><ul>
<li>Professional IT certifications such as CompTIA ITF+, A+, Network+, Server+, MCP, etc.</li>
<li>Associate&rsquo;s degree or bachelor&rsquo;s degree in computer science or a related field</li>
<li>2 or more years of related desktop experience in configuring, testing, and troubleshooting network connectivity and wireless access for computers or devices</li>
<li>Exposure to Mac OS</li>
</ul></div></div></div></div><div><div>$22 - $23 an hour</div><div>
The estimated base salary range for this job is $22 - $23 per hour. The range represents a good faith estimate of the range that CampusWorks reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to skill sets; experience and training; licensure and certifications; required travel; and other business, contractual, and organizational needs.
</div>
<div></div><div>This job is also eligible to participate in CampusWorks&rsquo; annual profit-sharing program, which reflects CampusWorks&rsquo; pay for performance philosophy. The job is also eligible to participate in CampusWorks&rsquo; generous benefit offerings, which include medical, dental and vision coverage, 401k retirement plan, and other health and wellness plans.
</div>
<div></div><div>The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.</div></div>
<div><div><b>What You Can Expect from Us</b></div><div>
At CampusWorks, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few of the many reasons that CampusWorks is a great place to build your career.<br>
</div><div></div><br>
<div><b>Our employees enjoy:</b></div><div><b>
Meaningful work.</b> Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of students and educators. CampusWorks Inc., as a large consulting firm, provides its employees with an opportunity to work both onsite and remotely with our clients across the United States and in Canada. With the nature of our clients&rsquo; work evolving quickly, we&rsquo;re all being asked to support larger CampusWorks initiatives. Upon joining CampusWorks in a consulting role, your talent and expertise may be applied to a range of projects, assignments, and clients.</div><div><b>
A CEO who cares.</b> Chairman and CEO Liz Murphy has made it her mission to create a culture that appreciates and takes good care of its people. As a result, being an employee of CampusWorks feels like being a member of a big family.</div><div><b>
A virtual and onsite workplace</b>. In an effort to reduce our environmental footprint, CampusWorks became a virtual company in 2012. As such, our team members are located across the U.S. and Canada, where they work from their home offices and at client sites.</div><div><b>
Flexibility. </b>We value work-life balance because we know that happy employees create happy customers. That's why CampusWorks offers both full-time and part-time 1099 consulting career opportunities to fit life's unique demands.</div><div><b>
A company that gives back.</b> Every year CampusWorks proudly supports numerous charitable fundraising initiatives that align with our vision to make higher education accessible to everyone.</div><div></div><div><br>
 <b>At CampusWorks, we value the unique backgrounds</b>, experiences, and perspectives each CampusWorker (we call ourselves CampusWorkers) brings to our workplace each day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you are passionate about higher education and creating Happy Campuses, let's talk! If you&rsquo;re a close but not exact match with the description, we hope you&rsquo;ll still consider applying.<br>
</div><div><br>
</div><div></div><div><b>About CampusWorks</b></div><div>
Founded in 1999, CampusWorks is dedicated to helping higher education overcome business and technological challenges that stand in the way of student success and completion. We work with community colleges, technical colleges, four-year public and private institutions, multi-college districts, and statewide higher education systems to tackle problems big and small. Our services are rooted in systems thinking and reach across the institution&mdash;from Student Services to Human Resources to Finance to Academics&mdash;to achieve transformative results.</div><div></div><div><br>
Want to learn more about life at CampusWorks? Visit https://www.campusworksinc.com/about/ to see how we empower Higher Education to reach its full potential</div><div></div><div><b><br>
Friendly Note to External Agencies:</b></div><div>
At CampusWorks, we kindly request that you please refrain from submitting blind submissions or resumes/CVs on behalf of recruitment agencies. To ensure a smooth and effective collaboration, we would like to inform you that any candidates sent to us without a signed agreement in place will regrettably not be accepted or considered as a submission.</div><div></div><div><br>
CampusWorks, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.</div><div></div><div><b><br>
Notice to all Applicants:</b></div><div>
Please click on the links below for more information on these important topics:</div><ul><li> Know Your Rights: Workplace Discrimination is Illegal</li><li> Employee Polygraph Protection Act</li><li> Your Employee Rights Under the Family and Medical Leave Act (FMLA)</li><li> E-Verify Participation</li><li> Right to Work</li></ul></div></div>

ENOVIS

<div></div><div><div>Who We Are</div><div></div><div>
ABOUT ENOVIS&trade;</div><div>
Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company&rsquo;s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit <div>www.enovis.com</div>.</div><div></div><div>
What You'll Do</div><div>
ABOUT ENOVIS<br>
Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent, and innovation, the company&rsquo;s extensive range of products, services, and integrated technologies fuels active lifestyles in orthopedics and beyond. Visit <div>www.enovis.com</div> to learn more.</div><div></div><div>
At Enovis&trade; we pay attention to the details. We embrace collaboration with our partners and patients, and take pride in the pursuit of scientific excellence &mdash; with the goal of transforming medical technology as we know it.</div><div>
Because that&rsquo;s how we change the lives of patients for the better. And that&rsquo;s how we create better together. Why work at Enovis? <div>See for yourself</div>.</div><div>
As a key member of the IT Team you will play an integral part in helping Enovis drive the medical technology industry forward through transforming patient care and creating better patient outcomes.</div><div></div><div>
Job Title:<br>
Desktop Technician - 3</div><div>
Reports To:<br>
Manager, AMER End User Computing (EUC)</div><div>
Location:<br>
Austin, TX</div><div></div><div>
Job Title/High-Level Position Summary:</div><div>
The Desk Support Technician's role is to provide end-user support and maintenance within the organization's desktop and mobile computing environment, as well as its various conferencing systems; and to implement technology aspects of facilities dynamics (office moves and build-outs). This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and software, telephones, printers, and mobile computing devices. It also includes testing, setting up, breaking down video and audio conferences, and maintaining the video conferencing systems. The Help Desk Support Technician will participate as a member of the IT Service Desk, providing excellent customer service by troubleshooting problems (in person, by telephone, or via e-mail or other electronic means) in a timely and accurate fashion, and providing end-user assistance where required.</div><div>
Key Responsibilities:</div><ul><li> Provides onsite technical support for enterprise computer systems software, hardware, printers, mobile devices, and network connectivity.</li><li> Installs and configures end user computing devices for onboarding as well as deprovisioning for offboarding.</li><li> Troubleshoots problems associated with hardware, software, printers, mobile devices, or network connectivity as first/second level contact above Service Desk.</li><li> Support onsite teams with conference room and AV needs and troubleshoots AV equipment as issues arise.</li><li> Accountable for tracking assets using corporate asset management tools.</li><li> Responsible for maintaining ticket and request queues in the Enterprise Ticketing System (ServiceNow).</li><li> Assists with support, configuration and installation of operations tools as documented by SMEs (includes Bartender, ProShip, ConnectShip, Oracle)</li><li> Fully knowledgeable about the job while maintaining extensive knowledge in specialized functions</li><li> Contributes to the development of concepts and techniques through Knowledgebase content and support document creation and maintenance.</li><li> Assignments are complex and require judgement and initiative.</li><li> May act independently to determine methods and procedures for new assignments.</li><li> May be a team leader or considered a subject matter expert for their work area.</li></ul><div></div><div><i>
Currently, Enovis does not provide sponsorship for employment visas (e.g., H-1B) and will not offer such sponsorship in the future. Applicants must already have full-time work authorization in the United States, both now and in the future, without requiring sponsorship.</i></div><div></div><div>
Minimum Basic Qualifications:<br>
<ul><li> Some college or Technical Training preferred</li></ul></div><ul><li> Industry-specific certification in relevant computer languages or software may be required.</li><li> 2-4 years of proven experience in a heavily customer focused IT support position.</li><li> Time-management skills and the ability to establish reasonable and attainable deadlines for resolution.</li><li> Comfortable working in and assisting others through company help desk software, such as BeyondTrust Remote Support in addition to other remote access desktop programs.</li><li> Extensive experience working with different operating systems including Windows and Mac OS.</li><li> Experience with endpoint management software such as Microsoft Azure and Intune.</li><li> Ability to prioritize and manage several milestones and projects efficiently.</li><li> Professional written and interpersonal skills are essential when communicating with customers, clients, and vendors.</li><li> Experience installing and configuring computer systems, printers, and applications for a large company</li></ul><div></div><div>
Travel Requirements:</div><div>
 Up to 10%, as needed</div><div></div><div>
&ldquo;Creating better together&rdquo;. It&rsquo;s the Enovis purpose, and it&rsquo;s what drives us and empowers us every day on a global scale. We know that the power to create better &ndash; for our customers, our team members, and our shareholders &ndash; begins with having the best team, pursuing common goals, operating at the highest levels, and delivering extraordinary outcomes.</div><div></div><div>
What does creating better together mean to us at Enovis? Discover the &ldquo;why&rdquo; behind our purpose, values and behaviors:</div><div>
 <div>Our Enovis Purpose, Values and Behaviors on Vimeo</div></div><div>
We offer a comprehensive benefits package that includes:</div><ul><li>
Medical Insurance</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
Spending and Savings Accounts</li><li>
401(k) Plan</li><li>
Vacation, Sick Leave, and Holidays</li><li>
Income Protection Plans</li><li>
Discounted Insurance Rates</li><li>
Legal Services</li></ul><div></div><div>
Join us in creating better together.</div><div></div><div>
EQUAL EMPLOYMENT OPPORTUNITY<br>
Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees&rsquo; beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.</div><div></div><div>
EQUAL EMPLOYMENT OPPORTUNITY<br>
Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees&rsquo; beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.</div></div><div></div>

UCHealth

<div><b>Desktop Technican
</b><br>
<br>
<b>Location:</b> UCHealth UCHlth Anschutz Inpt Pavilion, US:CO:Aurora<br>
<br>
<b>Department:</b> Desktop Support<br>
<br>
Work Schedule: Full Time, 80.00 hours per pay period (2 weeks)
<br>
<br>
<b>Shift:</b> Days
<br>
<br>
<b>Pay:</b> $28.26 - $42.39 / hour. Pay is dependent on applicant's relevant experience<br>
<br>
This position is an onsite role and does not offer a hybrid or remote option.
<br>
<br>
<b>Summary:</b>Provides tier 1 and tier 2 operational support for desktop computing devices through deployment, repair, replacement, consultation and monitoring.<br>
<br>
<b>Responsibilities:</b><br>
<ul><li>
Responds to support requests in tracking system. Interviews customer to determine nature and scope of the customer's issue, and the appropriate response.</li><li>
Diagnoses, resolves and closes desktop computing issues according to service level guidelines. Promptly escalates issues to higher level technical support or management when necessary.</li><li>
Documents and reports customer inquiries regarding new/different functionality.</li><li>
Provides end-user desktop computing training.</li><li>
Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.</li></ul><br>
<b>
Requirements:</b><br>
<ul><li>
High School diploma or GED.</li><li>
3 years of relevant experience.</li></ul><br>
Employees are our number one asset.<br>
<br>
UCHealth promotes a culture that invests in professional success and personal well-being through a comprehensive total rewards program. *<br>
<br>
Recognition<br>
<ul><li>
Performance bonus: UCHealth offers a 3-Year Incentive Bonus to recognize employee contributions to our success in quality, patient experience, organizational growth, financial goals and tenure. The bonus accumulates annually each October and is paid out in October during the third year of employment.</li><li>
Performance-based pay increase: The Annual Merit Pay Increase recognizes work performance that meets or consistently exceeds performance standards documented through UCHealth's established evaluation process and accounts for increased experience, skills and cost of living.
</li><li>Market reviews: All UCHealth positions are reviewed annually to ensure UCHealth base pay aligns with market standards. Base pay rates are adjusted as needed to stay market competitive.
</li></ul><br>
Health and well-being<br>
<ul><li>
Medical, dental and vision coverage.</li><li>
Access to 24/7 mental health and well-being support for employees and dependents.</li><li>
Discounted gym memberships and fitness resources.</li><li>
Free Care.com membership.</li><li>
Voluntary benefits such as accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.</li><li>
Time away from work: Paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence.</li><li><ul><li>
New employees receive an initial PTO load with first paycheck.</li></ul></li><li>
Employer-provided basic life and accidental death and dismemberment coverage with buy-up coverage options.</li><li>
Employer-provided short-term disability and long-term disability with a buy-up coverage option.</li></ul><br>
Retirement and savings<br>
<ul><li>
403(b) plan with employer matching contribution.</li><li>
Additional 457(b) plan may be available.</li><li>
Flexible spending accounts for health care and dependent day care; health savings account available when enrolled in high-deductible (HD) medical plan.</li></ul><br>
Education and career growth<br>
<ul><li>
UCHealth provides access to academic degrees and certificate programs to promote professional and personal growth.</li><li><ul><li>
Up to 100% of tuition, books and fees paid for by UCHealth for specific educational degrees.
</li><li>Other programs may qualify for up to $10,000/year pre-paid by UCHealth or up to $5,250/year in the form of tuition reimbursement.
</li></ul></li><li>Access to LinkedIn Learning, which offers thousands of virtual courses and seminars, and internal professional development opportunities.
</li><li>Employees have access to free assistance navigating the Public Service Loan Forgiveness program and submitting their federal student loans for forgiveness.</li></ul><br>
<ul><li>Eligibility for some programs is based on an employee's scheduled work hours.
</li></ul><br>
We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.
<br>
<br>
UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.<br>
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UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when the do not impose an undue hardship on the organization.<br>
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Who We Are (uchealth.org)</div>

City of Memphis

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  Job Description
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  Salary Range:$49,853.70 - $72,280.00
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 Works under the direction of the Service Delivery Manager to assist City of Memphis staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with the given standards and guidelines. Ensures desktop computers interconnect seamlessly with various systems. Repairs hardware and network connectivity issues when necessary. Updates computer operating systems and other important software as needed. Updates and maintains the computer inventory and equipment. Coordinates with vendors to resolve technical problems with desktop computing equipment and software. Travels to various locations to provide critical user's support.
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  Responsibilities
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  QUALIFICATIONS
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   Performs additional functions (essential or otherwise) which may be assigned.
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 TYPICAL PHYSICAL DEMANDS: Must be able to communicate clearly both verbally and in writing. Requires ability to operate general office equipment. Must be able to move and lift computer equipment weighing up to 40 lbs. Requires the ability to operate an automobile.
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 TYPICAL WORKING CONDITIONS: Work is performed in an office environment which involves contact with the staff and management. Travels to work facilities to support end users.
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 Associate&rsquo;s degree in Information Technology, or a closely related field and two (2) years' experience in a desktop technical role; or any combination of experience and training which enables one to perform the essential job functions. Working experience in troubleshooting hardware and software computer related issues. CompTIA A+ or Network+ Certification is preferred. Must possess and maintain a valid driver's license as a condition of continued employment.
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Desktop Technician (2 Openings)

Ovation Workplace services

<div><p>Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer&rsquo;s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 3-5 years&rsquo; experience in Windows Desktop support.</p>
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Provide first/second level contact and problem resolution for customer issues.<br>
b)Work with Third Party Vendors to remediate complex AV issues as needed.<br>
c)Provide timely communication on issue status and resolution.<br>
d)Maintain ticket updates for all reported incidents.</li><li>
Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.</li><li>
Should have basic knowledge of Mac operating system, to support Apple pc users.</li><li>
Install, upgrade, support and troubleshoot for printers, computer hardware.</li><li>
Performs general preventative maintenance tasks on computers, laptops, printers.</li><li>
Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.</li><li>
Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.</li><li>
Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.</li><li>
This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.</li></ul></div>

Desktop Support Technician

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Desktop Support Technician