developer support engineer

DocuSign

<div><h2 class="jobSectionHeader"><b>Company Overview</b></h2><div><br>
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people&rsquo;s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign&rsquo;s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).</div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You'll Do</b></h2><p><br>
Developer Support Engineers (DSEs) handle the most complex technical questions from developers and act as Docusign API subject matter experts for other Customer Success teams. DSEs work directly with customer and ISV developers to assist them with their API, authentication, and SDK questions across the full Docusign product line. DSEs also create API examples and test cases, report bugs to the engineering organization, write knowledge base articles, participate in webinars for developers, and more.</p><p></p><p><br>
This position is an individual contributor role reporting to the Senior Manager, Developer Support &amp; Advisory.</p><p></p><div><p><b><br>
Responsibility</b></p></div><ul><li><p>
Perform troubleshooting sessions with developers on API integrations and Docusign connectors</p></li><li><p>
Perform troubleshooting and development assistance to the Docusign Developer Community</p></li><li><p>
Assist the customer with how to questions, technical articles, and tutorials on some of the basic to intermediate level use cases of Docusign APIs and SDKs</p></li><li><p>
Act as a Subject Matter Expert for Advanced Docusign Features including APIs, SDKs, webhooks, PowerForms, Templates, Embedded signing, Docusign For Salesforce and more</p></li><li><p>
Diagnose code samples from customers for advanced testing purposes to identify issues and document them completely prior to internal escalation</p></li><li><p>
Act as point of escalation for technical questions including internal and external department inquiries to facilitate the rapid deployment of customers&rsquo; applications</p></li><li><p>
Perform check of escalated issues found by internal team members prior to advancing through proper channels</p></li><li><p>
Participate in Docusign and StackOverflow.com forums to support the growth of self-help within the Docusign Developer Community</p></li><li><p>
Represent Docusign at developer events and activities such as webinars occasionally</p></li></ul><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Job Designation</b></h2><div><p><b><br>
Remote:</b></p>
Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.</div><div></div><div><p><br>
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.</p></div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You Bring</b></h2><div><p><b><br>
Basic</b></p></div><ul><li><p>
Bachelor of Science degree in a Computer Science, Engineering or equivalent</p></li><li><p>
English and French language proficiency: native or fluent</p></li><li><p>
2+ years of SaaS troubleshooting experience in a Technical Support capacity</p></li><li><p>
2+ years of experience with Internet technologies including REST APIs, JSON, XML, SOAP, PubSub architecture, and software technologies including .NET</p></li><li><p>
Experience in one or more coding languages including Python, Ruby, JavaScript, C#, PHP, Node.JS, and Java</p></li><li><p>
Experience troubleshooting and triaging complex, code-related technical issues</p></li><li><p>
Experience in troubleshooting performance and network related issues</p></li><li><p>
Experience using GitHub to host code samples</p></li></ul><div><p><b>
Preferred</b></p></div><ul><li><p>
Experience in providing technical customer support a strong preference</p></li><li><p>
Experience in using or debugging REST or SOAP APIs</p></li><li><p>
Proficiency in additional languages beyond English</p></li><li><p>
Salesforce Development Certification is a plus</p></li><li><p>
Experience using Salesforce.com and Salesforce Apex</p></li><li><p>
Experience with creating technical articles</p></li><li><p>
Ability to understand new and popular programming languages as more developers use them to create Docusign integrations</p></li></ul><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Life At Docusign</b></h2><div><p><b><br>
Working here</b></p></div><div>
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what&rsquo;s right, every day. At Docusign, everything is equal.</div><div></div><div><br>
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you&rsquo;ll be loved by us, our customers, and the world in which we live.</div><div></div><div><p><b><br>
Accommodation</b></p></div><div>
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.</div><div></div><div><br>
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.</div></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>Our global benefits</b></h3>
<div></div><div><div><div><h4 class="jobSectionHeader"><b>Paid time off</b></h4>
<div>Take time to unwind with earned days off, plus paid company holidays based on your region.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Paid parental leave</b></h4>
<div>Take up to six months off with your child after birth, adoption or foster care placement.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Full health benefits</b></h4>
<div>Options for 100% employer-paid health plans from day one of employment.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Retirement plans</b></h4>
<div>Select retirement and pension programs with potential for employer contributions.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Learning &amp; development</b></h4>
<div>Grow your career with coaching, online courses and education reimbursements.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Compassionate care leave</b></h4>
<div>Paid time off following the loss of a loved one and other life-changing events.</div></div></div></div></div>

Developer Support Engineer II (French Speaking)

Tether Operations Limited

<div><p><b><i>Join Tether and Shape the Future of Digital Finance</i></b></p><p>
At Tether, we&rsquo;re not just building products, we&rsquo;re pioneering a global financial revolution. Our cutting-edge solutions empower businesses&mdash;from exchanges and wallets to payment processors and ATMs&mdash;to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.</p><p></p><p><b><i>
Innovate with Tether</i></b></p><p><b>
Tether Finance: </b>Our innovative product suite features the world&rsquo;s most trusted stablecoin, <b>USDT</b>, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.</p><p>
But that&rsquo;s just the beginning:</p><p><b>
Tether Power: </b>Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.</p><p><b>
Tether Data: </b>Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like <b>KEET</b>, our flagship app that redefines secure and private data sharing.</p><p><b>
Tether Education</b>: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.</p><p><b>
Tether Evolution</b>: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.</p><p></p><p><b><i>
Why Join Us?</i></b></p><p>
Our team is a global talent powerhouse, working remotely from every corner of the world. If you&rsquo;re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We&rsquo;ve grown fast, stayed lean, and secured our place as a leader in the industry.</p><p>
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.</p><p><b>
Are you ready to be part of the future?</b></p><p></p><p><b>
About the job</b></p><p></p><p>
The primary goal of a Developer Relations is to engage, educate, and inspire the developer community - building trust, driving adoption of our technology, and ensuring developers have an exceptional experience with our products. This involves creating technical content, presenting at events, gathering feedback, and serving as the voice of the developer both externally and internally.</p><p></p><p>
The role is focused on bridging the gap between developers and our product teams, ensuring our solutions are accessible, well-understood, and developer-friendly, while fostering community growth, promoting best practices, and driving continuous improvement in how developers discover, learn, and build with our technology.</p><p></p><p>
QVAC is a cutting-edge development platform designed for building privacy-focused AI applications. Unlike traditional AI tools that rely heavily on cloud-based infrastructure, QVAC is designed to run entirely on local devices, giving users full control over their data.</p><p></p><p><b>
Responsibilities</b></p><p><b>
Developer Advocacy &amp; Community Building</b></p><ul><li>
Build and nurture relationships with developers, partners, and open-source communities.</li><li>
Engage and interact with the developer ecosystem &mdash; hosting AMAs, office hours, webinars, and play a part in online communities.</li><li>
Collect and synthesize developer feedback to inform product and engineering teams.</li><li>
Identify influential developers, projects, and communities to establish collaboration opportunities.</li></ul><p><b>
Technical Content &amp; Enablement</b></p><ul><li>
Create and maintain high-quality technical content (blog posts, tutorials, sample apps, videos, documentation, SDK guides, etc.) directly targeted to developers.</li><li>
Develop demos, prototypes, and reference implementations that showcase real-world use cases.</li><li>
Contribute to improving developer experience through documentation feedback, onboarding flows, and API design suggestions.</li><li>
Support developer onboarding through workshops, hackathons, and training sessions.</li></ul><p><b>
Product Evangelism</b></p><ul><li>
Advocate for the company&rsquo;s technology stack at industry events, developer meetups, and online communities.</li><li>
Translate complex technical concepts into clear, relatable value propositions.</li><li>
Collaborate with marketing to align technical storytelling with broader brand messaging.</li><li>
Track and report community sentiment and adoption metrics to measure evangelism impact.</li></ul><p><b>
Cross-Functional Collaboration</b></p><ul><li>
Partner closely with engineering, product management, and marketing to align developer needs with product strategy.</li><li>
Provide structured feedback loops between external developers and internal teams to improve product usability.</li><li>
Support launch strategies for new developer-facing features, APIs, and SDKs.</li><li>
Contribute to roadmap discussions to ensure developer experience remains a strategic priority.</li><li>
Support initial technical discussions with potential customers and partners</li></ul><p><b>
Thought Leadership</b></p><ul><li>
Represent the company as a credible technical voice in the ecosystem through public speaking, open-source contributions, and community engagement.</li><li>
Stay ahead of industry trends, tools, and frameworks relevant to the developer community.</li><li>
Mentor internal teams on effective developer communication and community engagement practices.</li></ul><ul><li>
Bachelor&rsquo;s degree in Computer Science, Software Engineering, or related field - or equivalent professional experience.</li><li>
3+ years of professional software development experience.</li><li>
Previous experience as a Developer Advocate, Developer Relations, or Technical Community Manager.</li><li>
Strong hands-on experience with JavaScript, TypeScript, and Node.js - able to write production-level code and explain it clearly to other developers.</li><li>
Demonstrated experience building, testing, and maintaining applications or APIs.</li><li>
Proven ability to create technical content (tutorials, sample projects, blog posts, videos, or documentation) that educates and inspires developers.</li><li>
Experience presenting at public events, such as developer conferences, meetups, webinars, or internal company talks.</li><li>
Excellent communication and presentation skills, both written and verbal, with the ability to translate complex technical concepts into simple, engaging messages.</li><li>
Experience engaging with developer communities through events, GitHub, forums, or social media.</li><li>
Strong understanding of developer experience principles and best practices.</li><li>
Ability to collaborate effectively with product, engineering, and marketing teams.</li><li>
Strong experience with Llama.cpp and ggml inference engines, which facilitates the deployment of models to specific GPU architectures</li><li>
Experience with AI or ML technologies, such as building or integrating LLMs, chatbots, or AI-driven SDKs and APIs.</li><li>
English fluency &mdash; outstanding written and verbal communication skills are required for public-facing content and developer engagement.</li></ul><p><b>
Preferred</b></p><ul><li>
Experience designing, documenting, or promoting SDKs or developer tools.</li><li>
Experience developing or integrating apps (web, mobile, or desktop).</li><li>
4&ndash;6 years of experience in software development or developer relations.</li><li>
Experience leveraging AI tools (such as Cursor, Codex, or similar AI-assisted development workflows) to enhance productivity and problem-solving efficiency</li><li>
Contributions to open-source projects or maintaining public GitHub repositories.</li><li>
Understanding of DevRel success metrics - content reach, community engagement, and product adoption.</li><li>
Experience in technical writing, developer education, or public speaking.</li><li>
Passion for community building, mentoring, and empowering developers through content and collaboration.</li></ul><p></p><p><b>
Important information for candidates</b><br>
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:</p><ul><li><b>
Apply only through our official channels.</b> We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/</li><li><b>
Verify the recruiter&rsquo;s identity.</b> All our recruiters have verified LinkedIn profiles. If you&rsquo;re unsure, you can confirm their identity by checking their profile or contacting us through our website.</li><li><b>
Be cautious of unusual communication methods.</b> We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.</li><li><b>
Double-check email addresses.</b> All communication from us will come from emails ending in <b>@</b>tether.to<b> or @</b>tether.io</li><li><b>
We will never request payment or financial details.</b> If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.</li></ul><p><b>
When in doubt, feel free to reach out through our official website.</b></p></div>

Developer Relations AI (100% remote)

Bavis Technologies Pvt. Ltd.

<p><b>Job Title: Mendix Developer (2-4 Years Experience)</b></p><p>We are seeking a skilled Mendix Developer to join our team in Kolkata, West Bengal. This role focuses on building intuitive, efficient applications using the Mendix low-code platform, with an emphasis on user-centered design for industrial software solutions.</p><p><b>Key Responsibilities:</b></p><ul><li>Develop and deploy responsive web and mobile applications using Mendix, integrating with backend systems and databases.</li><li>Collaborate with cross-functional teams to translate business requirements into functional Mendix microflows, pages, and widgets.</li><li>Conduct testing, debugging, and optimization to ensure high-performance applications.</li><li>Participate in agile sprints, providing estimates and updates on development progress.</li><li>Support deployment to cloud or on-premise environments.</li></ul><p><b>Required Skills and Qualifications:</b></p><ul><li>2-4 years of hands-on experience with Mendix development, including Atlas UI, nanoflows, and JavaScript actions.</li></ul><p><b>| Skill | Description |</b><br/>| Strong UI/UX Fundamentals | Proficiency in responsive design principles, accessibility standards (WCAG), and user research methods. |<br/>| Experience Designing for Industrial Software | Proven track record building interfaces for complex domains like manufacturing, PLM, or ERP systems. |<br/>| Wireframing &amp; Prototyping | Expertise in tools like Figma, Sketch, or Mendix's built-in prototyping for rapid iteration. |<br/>| Ability to Simplify Complex Workflows | Skill in breaking down intricate processes into intuitive, step-by-step user journeys. |<br/>| Basic Front-End Knowledge | Familiarity with HTML5, CSS3, JavaScript, and frameworks like Bootstrap or React basics. |</p><ul><li><b>Bachelor's degree in Computer Science, IT, or related field.</b></li><li>Excellent problem-solving skills and ability to work in a fast-paced environment.</li><li>Strong communication skills for stakeholder interactions.</li></ul><p><b>Location:</b> Kolkata, West Bengal.</p><p>Job Type: Full-time</p><p>Benefits:</p><ul><li>Provident Fund</li></ul><p>Ability to commute/relocate:</p><ul><li>Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Experience:</p><ul><li>Mendix Developer: 1 year (Preferred)</li></ul><p>Work Location: In person</p>

Developer/Support

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><p>
Amazon&rsquo;s project Leo is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.<br>
Seller and Partner Products (SPP) team at Leo, works on initiatives that support Leo's Enterprise (B2B), and Channel Partners (B2B2X) customer segments to deliver streamlined sales and ordering processes. We are looking for a talented and experienced Systems Development Engineer with an action-oriented mindset and a focus on exceeding expectations.<br>
<br>
Export Control Requirements:<br>
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.<br>
<br>
Key job responsibilities<br>
CI/CD Pipeline Management - Designing and maintaining automated &quot;pipelines&quot; that build, test, and deploy code every time a developer makes a change.<br>
Infrastructure as Code (IaC): Instead of manually configuring servers, you write code (using tools like AWS CDK) to automatically &quot;spin up&quot; and manage cloud environments.<br>
System Monitoring &amp; Observability: Setting up dashboards and alerts to track application health and proactively catch errors before users do.<br>
Security: Integrating security checks directly into the automated pipeline to ensure code is scanned for vulnerabilities before it reaches production.<br>
Test automation: Integrating test automation into automated pipeline.<br>
Measuring and automating incident response.<br>
Monitoring/reporting on pipeline issues and source control usage by the team.<br>
Creating and maintaining DevOps SOPs for SPP development team.<br>
Mentoring engineers on software engineering best practices</p><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>Experience with CI/CD pipelines build processes</li><li>Proficiency in one or more scripting languages (e.g., Python, Bash).</li><li>Familiarity with test automation frameworks.</li><li>Experience with data handling, validation, and transformation.</li><li>Familiarity with automation frameworks and tools.</li><li>Strong problem-solving skills and attention to detail.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Bachelor's degree in computer science or equivalent</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, WA, BELLEVUE - 129,200.00 - 174,800.00 USD annually<br>
USA, WA, Redmond - 129,200.00 - 174,800.00 USD annually</div><p></p>

Systems Development Engineer, Amazon Leo

Realign

<div>Remote, Texas 75001 Posted March 4th, 2026
 <div></div><p>Looking for more job opportunities? Click here!</p></div>
<br><div><p>Job Type: Full Time</p>
<p>Job Category: IT</p>
<p>Job Description</p>
<p></p><p><b>Role</b> : AVEVA Support Engineer<br>
<b>Location</b> : Remote<br>
<b>FTE ONLY</b></p><div><b>
Job Description</b></div><div><b>
Must Have Technical/Functional Skills</b></div><div>
Aveva MES, Aveva Work tasks (Skelta BPM), Aveva system platform., WW EI, C# dotnet, SQL, JavaScript.</div><div></div><div><b><br>
Roles &amp; Responsibilities</b></div><ul><div>
Provide technical support and troubleshooting for MES Applications along with a system platform.</div><div>
Ensure MES System security, compliance, and performance are optimized.</div><div>
Supporting production deployments and patch management.</div><div>
Coordinating with development or engineering teams for bug fixes.</div></ul><div></div><div><b><br>
Generic Managerial Skills, If any</b></div><ul><div>
Good communication with thought leadership</div><div>
Good organizing and planning skills</div><div>
ITIL process knowledge</div></ul><p></p>
<p>Required Skills</p>
<p>DEVOPS ENGINEER</p> <p>SENIOR EMAIL SECURITY ENGINEER</p></div>

AVEVA Support Engineer-2

<div>Remote, Texas 75001 Posted March 3rd, 2026
 <div></div><p>Looking for more job opportunities? Click here!</p></div>
<br><div><p>Job Type: Full Time</p>
<p>Job Category: IT</p>
<p>Job Description</p>
<p></p><p><b>Role</b> : AVEVA Support Engineer<br>
<b>Location</b> : Remote<br>
<b>FTE ONLY</b></p><div><b>
Job Description</b></div><div><b>
Must Have Technical/Functional Skills</b></div><div>
Aveva MES, Aveva Work tasks (Skelta BPM), Aveva system platform., WW EI, C# dotnet, SQL, JavaScript.</div><div></div><div><b><br>
Roles &amp; Responsibilities</b></div><ul><div>
Provide technical support and troubleshooting for MES Applications along with a system platform.</div><div>
Ensure MES System security, compliance, and performance are optimized.</div><div>
Supporting production deployments and patch management.</div><div>
Coordinating with development or engineering teams for bug fixes.</div></ul><div></div><div><b><br>
Generic Managerial Skills, If any</b></div><ul><div>
Good communication with thought leadership</div><div>
Good organizing and planning skills</div><div>
ITIL process knowledge</div></ul><p></p>
<p>Required Skills</p>
<p>DEVOPS ENGINEER</p> <p>SENIOR EMAIL SECURITY ENGINEER</p></div>

AVEVA Support Engineer-1

FiveRivers Technologies

<div><div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div><b>02/17/2026</b><b>
</b></div></div><div><p>Job Type</p>
<div><b>Full time</b><b>
</b></div></div><div><p>Work Experience</p>
<div><b>4-6 years</b><b>
</b></div></div><div><p>Industry</p>
<div><b>IT Services</b><b>
</b></div></div><div><p>City</p>
<div><b>Lahore</b><b>
</b></div></div><div><p>State/Province</p>
<div><b>Punjab</b><b>
</b></div></div><div><p>Country</p>
<div><b>Pakistan</b><b>
</b></div></div><div><p>Zip/Postal Code</p>
<div><b>54000</b><b>
</b></div></div></ul></div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<div><div><b>FiveRivers Technologies</b> is looking for a proactive and technically strong Support Engineer to join our team. The ideal candidate will be responsible for troubleshooting technical issues, supporting clients, and ensuring smooth system performance.</div><div></div><div><b><br>
Responsibilities</b><br>
</div><ul><li>
Troubleshoot and resolve database and data integration issues using SQL and ERP knowledge.<br>
</li><li>
Troubleshoot data ingestion issues and perform network troubleshooting to ensure seamless data flow.<br>
</li><li>
Support customers in leveraging analytics, dashboards, and workbench tools to manage shortages, inventory, and procurement tasks.<br>
</li><li>
Analyze and resolve issues related to data synchronization, log analysis, and system integrations (AWS, Git, CI/CD).<br>
</li><li>
Collaborate with Customer Success, Product, and Engineering teams to address customer needs and drive continuous improvement.<br>
</li><li>
Create and maintain clear documentation for internal teams and customers.<br>
</li><li>
Contribute to standard work processes, ensuring consistency and best practices in customer support.<br>
</li><li>
Participate in process improvement initiatives and share insights to enhance customer outcomes.<br>
</li><li>
Use tools such as Jira, Gitlab, and Slack for cross-functional collaboration.</li></ul><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><ul><li>
5+ years in a support engineering or technical customer support role, ideally in SaaS or supply chain environments.<br>
</li><li>
Strong SQL skills and experience with ERP integrations.<br>
</li><li>
Proficiency with AWS, Git, CI/CD, and familiarity with AI tools.<br>
</li><li>
Experience troubleshooting data ingestion issues and performing network troubleshooting.<br>
</li><li>
Experience writing and maintaining unit tests and ensuring code quality.<br>
</li><li>
Excellent communication skills for documentation and customer interaction.<br>
</li><li>
Ability to work collaboratively in a fast-paced, remote, and team-oriented environment.<br>
</li><li>
Familiarity with Jira and Gitlab is a plus.<br>
</li><li>
ABAP development experience is a bonus.<br>
</li></ul><div><b>
Location:</b> Gulberg II, Lahore</div></div></div></div><p></p>

Support Engineer_02

Search 10000+ Developer support engineer jobs near you this March. New roles added regularly across leading industries. Apply today.