developer support engineer

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon&rsquo;s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers&rsquo; businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon&rsquo;s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.
 
 
Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch, Amazon Connect has become an AI leader, transforming how organizations of all types interact with their customers. 
 
We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus. 
 
Key job responsibilities 
As a developer on our team, you&rsquo;ll own code end-to-end from design to development, and work closely with technical leaders within the team and across AWS. You&rsquo;ll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data and more 
 
A day in the life 
1. Evaluate design decision that will make the system under design secure, scalable, fault tolerant, highly available with low latency. 
2. Implement software solutions based on agreed upon design. 
3. Improve the operational excellence of the services that the team owns. 
4. Provide cross team impact by mentoring others, participating in operation, design, doc and other reviews and be a good team player on achieving team/org goals. 
 
About the team 
ABOUT AWS: 
 
Diverse Experiences
 
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.
 
 
Why AWS
 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
 
Work/Life Balance
 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud.
 
 
Inclusive Team Culture
 
Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness. 
 
Mentorship and Career Growth 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 
 
 
<h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>3+ years of non-internship professional software development experience</li><li>2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience</li><li>1+ years of software development engineer or related occupational experience</li><li>1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience</li><li>1+ years of Object Oriented Design experience</li><li>Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field</li><li>Experience programming with at least one software programming language</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience</li><li>Bachelor's degree in computer science or equivalent</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually</div>

Software Development Engineer, Amazon Connect (AWS)

Confidential Jobs

<div>
 
 Job Vacancies &ndash; Information Technology.
 
 
 
 
 
 Entity: Confidential Government Entity
 
 
 Department: Information Technology
 
 
 
 
 
 A confidential government entity announces the availability of several vacant positions within the Information Technology Department. Qualified and eligible candidates are invited to apply in accordance with the requirements outlined below.
 
 
 
 
 
 Available Job Titles:
 
 <ul>
 <li>
 Sr. Database Admin
 </li>
 <li>
 Sr. Network Eng.
 </li>
 <li>
 Operating System Engineer
 </li>
 <li>
 Sr. Software Developer
 </li>
 <li>
 Sr. Mobile APP Developer
 </li>
 <li>
 Solution AC Engineer
 </li>
 <li>
 Sr. Software Developer management
 </li>
 </ul>
 
 
 
 
 General Duties and Responsibilities:
 
 
 &bull; Performing assigned technical tasks in compliance with approved policies, procedures, and regulations
 
 
 &bull; Providing technical support and ensuring continuity of IT services
 
 
 &bull; Participating in the development, operation, and maintenance of information systems
 
 
 &bull; Preparing technical reports and official documentation as required
 
 
 &bull; Adhering to information security, data confidentiality, and cybersecurity regulations
 
 
 
 
 
 General Qualifications and Requirements:
 
 
 &bull; Bachelor&rsquo;s or Diploma degree in Information Technology, Computer Science, or a related discipline
 
 
 &bull; Relevant professional experience appropriate to the job title
 
 
 &bull; Knowledge of IT infrastructure, systems, and cybersecurity standards
 
 
 &bull; Ability to work within a team and comply with official work regulations
 
 
 &bull; Strong communication and organizational skills
 
 
 
 
 
 Employment Terms and Conditions:
 
 
 &bull; Employment shall be subject to applicable laws, regulations, and internal policies
 
 
 &bull; Job duties and responsibilities will be assigned based on the approved job title
 
</div>

Information Technology Consultant

FriendliAI

<div><h3 class="jobSectionHeader">About the Job</h3>
We&rsquo;re seeking a Full-Stack Engineer to design, build, and scale our web platform, which serves as the core interface for deploying multimodal models, observing workloads, and building agent workflows. In this role, you&rsquo;ll work closely with product, infrastructure, and design teams to create high-performance, developer-friendly, and enterprise-ready tools.
We are looking for a hands-on engineer who is eager to work at the intersection of infrastructure, developer experience, and AI applications. The ideal candidate is a talented full-stack developer, strong collaborator, and someone who enjoys working across the stack, cares deeply about developer workflows, and is excited to help define the future of AI adoption.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Design, build, and maintain web applications and tools for AI model deployment, monitoring, and performance optimization</li><li>
Develop clean, scalable, and robust APIs powering AI agents, workflows, and user-facing systems</li><li>
Collaborate with infrastructure engineers to integrate backend systems with deployment and orchestration pipelines</li><li>
Optimize the performance and usability of web interfaces</li><li>
Drive code quality through automated testing, CI/CD, and code reviews</li><li>
Contribute to architecture and design decisions that shape our platform&rsquo;s long-term direction</li><li>
Identify and resolve technical debt and improve system reliability in production systems</li></ul><h3 class="jobSectionHeader">
Qualifications</h3><ul><li>
5+ years of industry experience in full-stack or backend engineering</li><li>
Bachelor&rsquo;s or Master's degree in Computer Science, Computer Engineering, or equivalent</li><li>
Fluent in TypeScript and Python, Expert with React/Next.js</li><li>
Strong backend experience with FastAPI or similar Python frameworks</li><li>
Proven expertise in delivering production-scale full-stack applications</li><li>
Proficiency in designing data models, writing SQL, and working with PostgreSQL</li><li>
Deep understanding of modern web frameworks and component-driven architecture</li><li>
Strong API design experience across gRPC/REST/GraphQL in production systems</li><li>
Solid foundation in cloud-native development</li><li>
Familiarity with OpenTelemetry tracing, metrics, and structured logging</li><li>
Knowledge of web security, authentication, RBAC, and multi-tenant SaaS systems</li></ul><h3 class="jobSectionHeader">
Preferred Experience</h3><ul><li>
Familiarity with LLM-based workflows, tool invocation, or agentic systems</li><li>
Familiarity with Kubernetes for container orchestration, including deploying, scaling, and managing containerized applications in production environments</li><li>
Have worked in a startup or fast-paced environments with ownership and ambiguity</li><li>
Built developer-facing SDKs/CLIs</li><li>
Passion for developer experience and enabling AI adoption</li></ul><h3 class="jobSectionHeader">
Benefits</h3><ul><li>
Flexible working hours</li><li>
Daily lunch and dinner provided; unlimited snacks and beverages</li><li>
Supportive and highly collaborative work environment</li><li>
Health check-up support and top-tier equipment/hardware support</li><li>
A front-row seat to the generative AI infrastructure revolution</li><li>
Competitive compensation, startup equity, health insurance, and other benefits.</li></ul><h3 class="jobSectionHeader">
About FriendliAI</h3>
FriendliAI is building the world&rsquo;s best AI inference platform that makes large language and multi-modal models fast, efficient, and deployable at scale. We power high-throughput, low-latency AI workloads for organizations worldwide and integrate directly with Hugging Face, giving developers instant access to over 500,000 open-source models.
We are a small, fast-moving team doing work that matters at one of the most exciting moments in the history of technology. With our world-class inference engine, we are building a platform that the AI industry can actually rely on.</div>

Software Engineer - Full Stack

Apple

Do you have a passion for keeping critical services running smoothly and a talent for bringing people together to solve problems? Are you a highly motivated and experienced operations professional with a strong desire to improve processes, drive accountability, and create clarity in complex environments? Join Apple's General and Administrative (G&amp;A) Solutions Engineering team as a Support Engineer and play a vital role in ensuring the reliability and operational excellence of our global, mission-critical services. 
 
Description 
 
As a Support Engineer, you'll be at the heart of our operational rhythm - coordinating across teams, owning incident management processes, and ensuring nothing falls through the cracks. You will collaborate with Service Owners, Business Partners, and Support teams to proactively identify service gaps, lead post-incident reviews, and drive continuous improvement initiatives. Your ability to communicate clearly, stay calm under pressure, and follow through on commitments will directly impact the experience of teams and customers who depend on our services every day. 
 
&quot;,&quot;responsibilities&quot;:&quot;Monitor service health and track open incidents, ensuring timely escalation, clear ownership, and consistent follow-through to resolution 
 
Lead and facilitate Post-Incident Reviews (PIRs), ensuring root causes are identified, action items are assigned, and lessons learned are documented and shared 
 
Act as a coordination hub during major incidents - keeping stakeholders informed, aligning response teams, and driving communication with a sense of urgency 
 
Identify recurring patterns in incidents and service disruptions, and champion process improvements to prevent repeat occurrences 
 
Create, maintain, and continuously improve operational documentation including run-books, escalation procedures, on-call guides, and standard operating procedures (SOPs) 
 
Participate in 24/7 on-call rotation, providing support coverage for critical services and serving as a point of contact for incident coordination during off-hours 
 
Streamline operational workflows by identifying manual, repetitive activities and working with teams to build more efficient, scalable processes 
 
Track and report on key service metrics and operational KPIs, sharing insights with stakeholders to drive informed decision-making 
 
Collaborate closely with engineering and business teams to ensure operational readiness for new services and changes, incorporating best practices for support and incident response 
 
Foster a culture of continuous learning, knowledge sharing, and operational discipline across the team 
 
Preferred Qualifications 
 
Familiarity with ITIL frameworks and incident management best practices. 
 
Experience working with service management platforms such as ServiceNow or similar tools 
 
Exposure to monitoring and alerting concepts - ability to read dashboards and understand service health indicators (no coding required) 
 
Experience facilitating Post-Incident Reviews or retrospectives and driving action item completion 
 
Familiarity with project tracking tools (e.g., Jira, Wrike, Quip) 
 
Experience working in cross-functional teams across engineering, operations, and business stakeholders 
 
Minimum Qualifications 
 
2+ years of experience in a service operations, IT support coordination, or project management role supporting enterprise-level services 
 
Demonstrated experience managing or coordinating incident response processes in a fast-paced environment 
 
Experience creating and maintaining operational documentation such as run-books, SOPs, or process guides 
 
Bachelor's degree in Business, Information Systems or work related experience 
 
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . 
 
Pay &amp; Benefits 
 
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $89,000 and $133,600, and your base pay will depend on your skills, qualifications, experience, and location. 
 
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. 
 
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Support Engineer, G&A Solutions Engineering (GSE)

Converge Technology Solutions

Position Title: Support Engineer I
 Position Location: Tupelo, MS
 Reports to: Lead or Manager
 
Job Summary: 
This position provides high quality solutions to customers to ensure their investment in technology is consistent with their business objectives by deploying, installing, upgrading, troubleshooting, and servicing client hardware/software. The Support Engineer will ensure that customers receive remote and on-site support, resolve all outstanding service issues within the committed response times, escalate any issues as necessary and be responsible for overall customer satisfaction.
 This is an onsite role that will require some travel to multiple site locations throughout the work week to support customers. Travel time is paid and mileage is reimbursed. No overnight travel. The home site is located near Tupelo, Mississippi. Standard work schedule, Mon – Fri, 8:00am – 4:30pm.
 
FLSA Status: 
Exempt
 
Essential Functions: 
<ul>
<li>Perform product support activities involving installation, upgrading, repair, and preventative maintenance of PC components, printers, and scanners.</li>
<li>Diagnose and use the appropriate tools to troubleshoot basic PC components, printers, and scanners.</li>
<li>Be responsible for tracking, monitoring, and providing timely updates and complete documentation for open service incidents to ensure service level standards are met.</li>
<li>Responsible for client communication (both verbal and electronic) including scheduling, updating of status, and communicating completion of service requests and incidents.</li>
<li>Engage and work with the Service Desk and System Engineering team to troubleshoot and resolve incidents when appropriate.</li>
<li>A professional, business-focused attitude and courteous manner towards clients, partners, and peers.</li>
<li>Ability to work weekends and/or off hours as necessary to meet client’s needs.</li>
<li>Attain appropriate product/vendor certifications to ensure continual growth in knowledge of equipment troubleshooting techniques and methodologies.</li>
<li>Participate in regular staff meetings and communicate relevant information.</li>
<li>Provide input to the development and / or enhancement of PDS tech support- and systems admin-related processes and tools.</li>
<li>Other duties as assigned.</li>
</ul>
Required Skills/Abilities/Competencies: 
<ul>
<li>Excellent verbal and written communication skills.</li>
<li>Ethical and Critical Thinking.</li>
<li>Ability to troubleshoot PC hardware/software and printer problems.</li>
<li>Ability to perform duties with a client-centric attitude. Clients come to us by choice; we have a personal responsibility to maintain our client’s loyalty and trust.</li>
<li>Innovative, team-oriented problem solver.</li>
<li>Ability to work independently without direct supervision.</li>
<li>Ability to manage competing priorities in a fast-paced environment.</li>
<li>Ability to provide detailed and complete documentation related to performance of duties.</li>
<li>Ability to interact on a “face to face” basis with clients in a professional and courteous manner.</li>
<li>An aptitude and enthusiasm to effectively adapt to rapidly changing technology and provide technical assistance in delivering and supporting that technology.</li>
<li>Ability to function well in a high-paced and at times stressful environment.</li>
<li>Proficient with Microsoft Office Suite or related software.</li>
<li>Experience troubleshooting and supporting technology hardware products, including PC hardware/software, laptops, and printers.</li>
<li>Experience with application troubleshooting experience in Microsoft products and tools.</li>
</ul>
Education and Experience: 
<ul>
<li>A degree in an applied technology area such as Information Systems or Engineering is preferred. Equivalent training and experience may be substituted.</li>
<li>Experience troubleshooting and supporting technology hardware products, including PC hardware/software, laptops, and printers.</li>
<li>Experience with application troubleshooting experience in Microsoft products and tools.</li>
<li>Valid driver’s license required.</li>
<li>Comp TIA A+ is preferred.</li>
<li>MCP certification desirable.</li>
<li>Server +preferred.</li>
<li>MCSA certification desirable.</li>
<li>Other vendor certifications highly desirable.</li>
<li>Individuals with necessary experience but lacking the requisite credentials will be considered if judged to be able to obtain them within a reasonable timeframe.</li>
</ul>
Physical Requirements: 
<ul>
<li>Prolonged periods of sitting at a desk and working on a computer.</li>
<li>Must be able to lift up to 15 pounds at times.</li>
</ul>
Pellera provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Support Engineer I

Cowlar Design Studio

<div>
 Hi Folks,
 
 
 Like always, we have great expectations from students at Air University.
 
 
 Here is a Virtual Office Tour.
 
 
 We are looking for the following roles:
 
 
 1. Full Stack Polyglot Developer (MERN, MEVN)
 
 
 2. Mobile Apps Developer (Flutter)
 
 
 3. Software Quality Assurance Engineer
 
 
 4. Software, Algorithms, Machine Learning &amp; AI Engineer (SAMA)
 
 
 5. Business, Strategy, Design, Sales, Operations &amp; Quality Associate (BSDSOQ)
 
 
 6. DevOps Specialist
 
 
 7. HR Associate (Technical Recruiter, HR Ops &amp; Onboarding Specialist)
 
 
 8. Embedded / Electronics / Robotics Engineer
 
 
 
 Recommended Steps!
 
 
 
 In order to move fast and get a better idea of what to expect in the interviews, I request everyone to follow these steps.
 
 
 1. Go to work.cowlar.com
 
 
 2. Navigate to, the "Interview Prep Section."
 
 
 3. Click on your relevant section, "Engineering, BSSO"
 
 
 4. Open your relevant prep document.
 
 
 5. Please prepare the document in detail, not just look at it.
 
 
 6. Let us know as soon as you are prepared.
 
 
 You can reach out to us at careers@cowlar.com
 
 
 If you have any questions or queries, please let us know.
 
 
 Remember, we are looking for people who display exceptional ability to learn and grow individually as well as with us.
 
 
 Best of luck
</div>

Air-Islamabad

Procore Technologies

<div>
 
 Job Ad
 
 
 
 We&rsquo;re looking for a
 
 Senior Software Engineer Evangelist
 
 to join Procore&rsquo;s Infrastructure Platform division to work on our commercial initiatives. In this role, you&rsquo;ll help build and evangelize Procore&rsquo;s next-generation construction compute platform for others to build upon, including Procore developers, analysts, partners, and customers.
 
 
 As a
 
 Senior Software Engineer Evangelist
 
 , you&rsquo;ll partner with other engineers and product managers across Product &amp; Technology to develop and maintain compute platform capabilities that enable SaaS based products to operate in a secure and compliant environment. A core part of this role is focusing on internal developer enablement, ensuring a seamless platform experience, and evangelizing platform features and best practices. To be successful in this role, you&rsquo;re passionate about distributed systems on the cloud with experience in operating and maintaining cloud based products at-scale. If you&rsquo;re an engineer comfortable and excited about building our next-generation platform and translating problems into pragmatic solutions that open up the boundaries of technical possibilities&mdash;we&rsquo;d love to hear from you!
 
 
 This position reports to the Enablement Manager for Infrastructure Platform and will be based in our Cairo office. We&rsquo;re looking for someone to join us immediately.
 
 
 What you&rsquo;ll do:
 
 
 <ul>
 <li>
 Participate in the design and implementation of our next-generation platform for the construction industry, primarily focused on building and supporting distributed systems, internal developer experience, and ease of adoption.
 </li>
 <li>
 Act as a platform evangelist, creating documentation, leading training sessions, and sharing best practices to enable internal engineering teams to utilize platform features effectively.
 </li>
 <li>
 Drive and support the engineering team in all phases of the software development lifecycle, ensuring platform stability, observability, and compliance.
 </li>
 <li>
 Help identify and propose solutions for technical gaps in our platform by running proof of concepts and experiments, with a keen eye on the latest advancements in the Kubernetes ecosystem.
 </li>
 <li>
 Work alongside our Product, UX, and IT teams, leveraging your expertise to influence our product roadmap and deliver innovative solutions that enhance developer productivity.
 </li>
 <li>
 Stay up to date with the latest platform and Kubernetes technology trends, and advocate for their adoption where appropriate.
 
 
 </li>
 </ul>
 What we&rsquo;re looking for:
 
 
 <ul>
 <li>
 Experience maintaining application services in kubernetes clusters.
 </li>
 <li>
 Experience provisioning and operating cloud native tools at scale.
 </li>
 <li>
 2+ years of experience as a CKD.
 </li>
 <li>
 4+ years of experience operating cloud-based, highly available, distributed, and scalable systems with large amounts of data.
 </li>
 <li>
 Experience and proficiency in composing and maintaining kubernetes manifests, such as Helm and Kustomize.
 </li>
 <li>
 Experience and proficiency in managing infrastructure as code, such as Terraform.
 </li>
 <li>
 Experience in advising development and customized automation for CI/CD pipelines and building container images.
 </li>
 <li>
 Experience with AWS (RDS, EC2, S3, IAM etc.)
 </li>
 <li>
 Proven ability to lead technical enablement initiatives, mentor engineers, and drive the adoption of new platform features.
 </li>
 </ul>
</div>

Senior Software Engineer Evangelist - Infrastructure Platform

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