devops manager

Deloitte

<div>Our Deloitte AI &amp; Engineering team to transform technology platforms, drive innovation, and help make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and reengineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation. 
 
Work You'll Do 
 
As a US Delivery Center Senior Solution Specialist on the team, you will: 
<ul><li>
Lead and consult with clients on the system design of AWS environments</li><li>
Lead the design, installation, configuration, automation, and monitoring of various Cloud Platform Services</li><li>
Lead multiple (DevOps) environments based on client requirements
</li><li>Lead system migrations and system upgrades to create and deploy new cloud environments</li><li>
Mentor and support junior team members</li></ul> 

The Team 
 
Deloitte's Government &amp; Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, &amp; local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. 
 
Our Hybrid Cloud Infrastructure offering provides specialized engineering capabilities to design, implement, manage, and operate hybrid cloud environments, modernize networks and AI infrastructure from the core to the edge, and incubate new infrastructure and device services to help clients stay ahead with the latest technology advances. 
 
This opportunity sits within our Deloitte US Delivery Center model, which is dedicated to driving impactful business services. It leverages Deloitte's scale and talent, as well as a center delivery model to provide high-quality, cost-effective service with standardized processes and procedures to service businesses across Deloitte. 
 
The Deloitte US Delivery Center has a small-business feel with a big-business impact. With the resources of Deloitte and a community feel, the delivery center model provides high-quality services to our clients. USDC professionals work out of one of our specific delivery center locations, and each location presents dynamic career opportunities for professionals to focus on their work with nominal travel requirements. 
 
Qualifications 
 
Required: 
<ul><li>
Bachelor's degree or equivalent experience</li><li>
Limited Sponsorship may be available</li><li>
7+ years of hands-on experience with AWS DevOps, Terraform and automation scripting with Python, Bash, Ansible etc.</li><li>
Operate under a hybrid system requiring residence within a commutable distance to one of the US Delivery Center locations (Gilbert, Lake Mary, or Mechanicsburg) or Geohubs (Atlanta, Charlotte, Dallas, Houston, or Philadelphia)</li><li>
Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Delivery Center location, Geo-Hub location, approved site, or project location</li><li>
Travel Requirement: Maximum of 10% overnight travel for client or project purposes</li></ul> 
Preferred:
 
<ul><li>Experience leading highly technical teams</li><li>
Sec+ Certification</li></ul> 
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</div>

Service Delivery DevOps Manager

kloia

<div>
 
 Description
 
 
 
 
 Position:
 
 Technical DevOps Delivery Manager (Cloud / DevOps)
 
 
 
 Location:
 
 Remote / EMEA
 
 
 
 Level:
 
 Medior / Senior
 
 
 Kloia is a Premier AWS Consulting Partner and a leading consultancy specializing in DevOps, Cloud-Native Platforms, Application Modernization, GenAI, and Observability.
 
 
 In addition to consulting, Kloia builds B2D cloud-native products. We are looking for technically strong Technical DevOps Delivery Managers who deeply understand modern Cloud and DevOps practices and can confidently lead delivery in highly technical environments.
 
 
 At Kloia, a Technical DevOps Delivery Manager is not a purely process-driven role. This is a technically accountable position where you are expected to understand architecture, challenge design decisions when needed, and act as a trusted technical counterpart to engineers, architects, and customers.
 
 
 You will work closely with development teams, platform engineers, architects, and stakeholders to maximize Return on Investment while ensuring solutions are cloud-native, scalable, secure, and operable.
 
 
 
 What does a Technical DevOps Delivery Manager do?
 
 
 
 As a Technical DevOps Delivery Manager at Kloia, you are accountable for both delivery outcomes and technical correctness.
 
 
 You are responsible for owning and prioritizing the product or delivery backlog, defining requirements with clear technical acceptance criteria, and ensuring backlog items are technically feasible, well-scoped, and cloud-native.
 
 
 You guide teams toward the right architectural and operational decisions and unblock engineers by understanding the underlying technical challenges, not simply escalating them.
 
 
 
 As a Technical DevOps Delivery Manager You Will
 
 
 
 <ul>
 <li>
 Own and manage the backlog with clear technical and business prioritization
 </li>
 <li>
 Define requirements yourself or collaborate with architects and engineers to define them correctly
 </li>
 <li>
 Ensure features align with cloud-native best practices
 </li>
 <li>
 Balance speed, cost, scalability, security, and operability
 </li>
 <li>
 Research and analyze similar tools, platforms, and products in the Cloud and DevOps ecosystem
 </li>
 <li>
 Identify technical differentiators and gaps
 </li>
 <li>
 Perform technical comparisons including architecture, scalability, operational model, and security
 </li>
 <li>
 Define API contracts, integration requirements, and system-level UI expectations
 </li>
 <li>
 Confidently discuss Kubernetes architecture, CI/CD pipelines, Infrastructure-as-Code, and security or compliance requirements
 </li>
 <li>
 Actively guide developers with technically meaningful input
 </li>
 <li>
 Ask the right technical questions during refinement and planning
 </li>
 <li>
 Ensure work items are clear, testable, and deployable
 </li>
 <li>
 Collaborate daily with engineers and stakeholders
 
 
 </li>
 </ul>
 
 What would an average day look like?
 
 
 
 You will review backlog items for technical clarity and completeness, discuss architecture and implementation approaches with engineers, and validate whether solutions align with cloud-native and DevOps principles.
 
 
 You may evaluate competitive cloud-native tools and platforms, participate in technical demos and customer discussions, and continuously follow emerging Cloud, Kubernetes, and DevOps trends.
 
 
 Typical technical challenges may include comparing cloud-native platforms, reviewing or configuring a Kubernetes cluster via a UI or dashboard, understanding how PCI-DSS and compliance requirements apply in Kubernetes environments, and reasoning about networking models, security boundaries, scalability, cost, and operational impact.
 
 
 Although it varies from customer to customer, the typical stack is entirely cloud-native and includes AWS, Kubernetes, Docker, Terraform, CI/CD pipelines, and tools from the CNCF ecosystem.
 
 
 
 Who should apply?
 
 
 
 This role is ideal for someone who is comfortable in highly technical conversations and has worked closely with Cloud, DevOps, or Platform teams.
 
 
 You should understand how modern infrastructure and applications are built and operated, enjoy translating complex technical topics into clear business outcomes, and believe that Technical DevOps Delivery Managers should add technical value rather than only manage processes.
 
 
 
 This all sounds great, what's it going to do for my career?
 
 
 
 You will be exposed to cutting-edge cloud-native technologies at scale and contribute to products and solutions with global impact.
 
 
 You will have the opportunity to grow both your technical depth and leadership capabilities in an environment that values solving problems at the right layer of the stack.
 
 
 We encourage continuous learning and experimentation. Friday innovation time and hack days provide space to explore new ideas, technologies, and approaches beyond day-to-day delivery work.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Strong communication skills with technical teams
 </li>
 <li>
 Solid understanding of Cloud-Native architecture
 </li>
 <li>
 Practical knowledge of Kubernetes fundamentals
 </li>
 <li>
 Understanding of the CNCF ecosystem
 </li>
 <li>
 Knowledge of CI/CD pipelines
 </li>
 <li>
 Understanding of DevOps culture and practices
 </li>
 <li>
 Knowledge of Kubernetes networking concepts such as CNIs
 </li>
 <li>
 Understanding of eBPF fundamentals and use cases
 </li>
 <li>
 Familiarity with Security-as-Code and compliance in cloud environments
 </li>
 <li>
 Automation-first mindset
 </li>
 <li>
 Ability to challenge requirements and solutions on technical grounds
 
 
 </li>
 </ul>
 
 Nice to have
 
 
 
 <ul>
 <li>
 Hands-on experience with Kubernetes beyond theory
 </li>
 <li>
 Experience with Terraform or other Infrastructure-as-Code tools
 </li>
 <li>
 AWS architecture or operational experience
 </li>
 <li>
 Background as a developer, DevOps engineer, SRE, or platform engineer
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 We have a range of awesome perks and benefits:
 
 
 
 <ul>
 <li>
 Work from anywhere and anytime concept
 </li>
 <li>
 Remote budget which you can buy whatever required to increase your efficiency at your home working area
 </li>
 <li>
 Hackathon Days
 </li>
 <li>
 Access to AWS and CNCF/Kubernetes Trainings
 </li>
 <li>
 AWS and Kubernetes certifications
 </li>
 <li>
 R&amp;D focus
 </li>
 <li>
 Knowledge Sharing Summits
 </li>
 <li>
 Out of scale salary, reward and Stock option system
 
 
 </li>
 </ul>
 We offer an incredible range of perks and benefits. Before the pandemic, we were also following work from anywhere principle, which means you are free to work from your home or from our offices(Wework, Workinton). We are always seeking new ways to make remote-work more social, including
 
 
 <ul>
 <li>
 Weekly Lunch&amp;Learn Sessions
 </li>
 <li>
 Weekly OpenCam Sessions
 </li>
 <li>
 Virtual Socials
 </li>
 <li>
 Online Games
 </li>
 </ul>
</div>

Technical DevOps Delivery Manager

Al Ahly Momkn

<div>
 
 
 Job Summary :
 
 
 
 
 The DevOps Supervisor is responsible for overseeing DevOps operations across teams, ensuring alignment with organizational objectives, system stability, and delivery excellence. The role supervises DevOps Leads and Engineers, provides technical and operational oversight, and ensures DevOps processes, platforms, and tools are effectively implemented and continuously improved. The Supervisor acts as the primary escalation point for complex operational issues and ensures high availability, scalability, and performance of systems across environments.
 
 
 
 
 
 Responsibilities
 
 
 
 -
 
 DevOps Oversight &amp; Governance
 
 
 
 
 a. Supervise and guide DevOps Leads and Engineers to ensure consistent execution of DevOps practices across teams.
 
 
 
 b. Ensure DevOps processes, standards, and tools are properly implemented and adhered to.
 
 
 
 c. Review and validate DevOps roadmaps, plans, and deliverables proposed by DevOps Leads.
 
 
 
 
 - Operational Excellence &amp; Delivery
 
 
 
 
 a. Oversee the execution of CI/CD pipelines, deployment activities, and infrastructure operations to ensure reliability and efficiency.
 
 
 
 b. Ensure system availability, performance, and stability across production and non -production environments.
 
 
 
 c. Act as the escalation point for critical incidents, deployment failures, and infrastructure issues.
 
 
 
 
 - Platform Management
 
 
 
 
 a. Oversee DevOps infrastructure including servers, storage, and cloud platforms.
 
 
 
 b. Ensure proper implementation and utilization of Kubernetes, OpenShift, Docker, and CI/CD tools.
 
 
 
 c. Supervise system migrations, upgrades, and platform enhancements to ensure minimal disruption and smooth transitions.
 
 
 
 -
 
 Automation &amp; Continuous Improvement
 
 
 
 
 a. Drive continuous improvement initiatives to enhance automation, reduce operational risk, and improve delivery speed.
 
 
 
 b. Review and approve automation strategies for build, release, deployment, and configuration management.
 
 
 
 c. Ensure DevOps solutions are scalable, secure, and aligned with best practices.
 
 
 
 -
 
 Cross - Functional Collaboration
 
 
 
 
 a. Work closely with Development, QA, Security, and Infrastructure teams to align DevOps activities with business and technical needs.
 
 
 
 b. Support DevOps Leads in resolving cross -team dependencies and delivery challenges.
 
 
 
 c. Ensure effective communication between technical teams and management.
 
 
 
 -
 
 Monitoring, Risk &amp; Incident Management
 
 
 
 
 a. Oversee monitoring, alerting, and incident response frameworks.
 
 
 
 b. Review root cause analysis reports and ensure corrective and preventive actions are implemented
 
 
 
 -
 
 Vendor &amp; Stakeholder Management
 
 
 
 
 
 
 a- Consulting with Vendor as appropriate to obtain necessary support and resources for DevOps solutions .
 
 
 
 b. Ensure vendor solutions and services align with DevOps standards and operational requirements.
 
 
 
 c. Provide status updates, risks, and recommendations to senior management as needed
 
 
 
 
 
 
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science, Information Technology, Engineering, or a related field .
 
 </li>
 <li>
 7&ndash;10 years of experience in DevOps, Infrastructure, or Platform Engineering roles.
 
 </li>
 <li>
 Minimum 3 &ndash;5 years in a senior DevOps / lead / supervisory role with responsibility for overseeing teams and platforms.
 
 </li>
 <li>
 Proven experience supervising DevOps Leads and Engineers in multi -environment setups (production &amp; non - production).
 
 </li>
 <li>
 Strong experience managing CI/CD pipelines, system migrations, and platform upgrades in enterprise environments.
 
 </li>
 <li>
 Hands -on experience with containerization and orchestration technologies such as Docker, Kubernetes, and OpenShift.
 
 </li>
 <li>
 Solid exposure to Linux and Windows server environments.
 
 </li>
 <li>
 Experience working in high -availability, performance - critical environments (fintech, banking, telecom, or large -scale platforms is a plus). team
 
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 <ul>
 <li>
 Embark on an exciting journey with the Fin-Tech Experts.
 
 </li>
 <li>
 Join a workplace that actively encourages and supports all talents.
 
 </li>
 <li>
 A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self.
 
 </li>
 <li>
 Join us in our mission to accelerate financial inclusion and make financial freedom accessible to all.
 
 </li>
 <li>
 Medical, social, life, insurance
 
 
 </li>
 </ul>
</div>

Devops Supervisor

Infoblox

<div>At Infoblox, every breakthrough begins with a bold &ldquo;what if.&rdquo;
 
What if your ideas could ignite global innovation?
 
What if your curiosity could redefine the future?
We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it&rsquo;s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500 , and we&rsquo;re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold &ldquo;what if&rdquo; can take the world, your community, and your career.
Here, how we empower our people is extraordinary: Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running &mdash; and what we build is world-class: recognized as CybersecAsia&rsquo;s Best in Critical Infrastructure 2024 &mdash; evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every &ldquo;what if&rdquo; into &ldquo;what&rsquo;s next&rdquo;.
In a world where you can be anything, Be Infoblox .
Senior Engineering Manager, SRE and Infrastructure Services
We have an opportunity for a Senior Manager, Engineering - SRE and Infrastructure Services to join our SRE and Infrastructure Services team in Seattle-Tacoma, WA reporting to the Sr. Director of Engineering. In this pivotal role, you will work with SRE engineers, DevOps engineers, and application engineers to ensure Infoblox&rsquo;s platform and infrastructures provides a uniform, reliable, and sustainable service medium for existing and new applications. You will use modern Agile practices to ensure your team can act quickly while incorporating feedback from Product Management, Support, Sales, and other internal stakeholders.
Be a Contributor &mdash; What You&rsquo;ll Do
<ul><li>Manage and mentor team members into growth opportunities with a lead-by-example approach
</li><li>Lead a scrum team of SRE and DevOps and engineers
</li><li>Deliver SRE and DevOps platform components within a larger release train, balancing delivery time and quality
</li><li>Collaborate with the Architecture team on projects using a combination of COTS and homegrown solutions
</li><li>Recruit and grow the team as necessary, while fostering transparency, collaboration, and trust across geographically distributed areas
</li><li>Drive innovation and continual improvement in the technologies implemented and the processes used to deliver them
</li><li>Promote the importance of building resilient and self-scaling systems that minimize customer impacts, while providing a healthy work environment for operators
</li></ul>Be Prepared &mdash; What You Bring
<ul><li>8 or more years of software engineering experience
</li><li>5 or more years of software development management experience in Agile, SRE, and DevOps environments
</li><li>Hands-on experience with the full software development lifecycle for enterprise SaaS products
</li><li>Hands-on experience with cloud architecture and deploying cloud infrastructure
</li><li>Experience with Amazon Web Services, including EC2, VPC, ELB, S3, CloudFormation, etc.
</li><li>Experience with CI/CD tools in a cloud environment, including Git, Jenkins, Kubernetes, Spinnaker, etc.
</li><li>Experience developing with C, Python, Java, and/or Go
</li><li>Experience with monitoring and alerting tools such as APM, Splunk, PagerDuty, and Grafana preferred
</li>Solid networking experience, including TCP/IP, routing, load balancing, and DNS 
<li>
</li></ul>Be Successful &mdash; Your Path
First 90 Days: Immerse in our culture, connect with mentors (Blox Buddies), and map the systems, and meet with key stakeholders that rely on your work. Discuss and create both short-term and long-term goals.
Six Months:
<ul><li>Understand Infoblox&rsquo;s world-class SRE / DevOps operations
</li><li>Generate new ideas for activities in play
</li><li>Improve an already-high-performing SRE / DevOps team and culture
</li></ul>One Year:
<ul><li>Collaborate with technical leaders across Development teams in the quest for engineering efficiency
</li><li>Work with other leaders in the organization to further improve corporate processes
</li>Serve as a stakeholder for both short and long-term SRE / DevOps initiatives 
<li>
</li></ul>Belong&mdash; Your Community
Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you&rsquo;ll grow and belong here.
Be Rewarded &mdash; Benefits That Help You Grow, Thrive, Belong
<ul><li>Comprehensive health coverage, generous PTO, and flexible work options
</li><li>Learning opportunities, career-mobility programs, and leadership workshops
</li><li>Sixteen paid volunteer hours each year, global employee resource groups, and a &ldquo;No Jerks&rdquo; policy that keeps collaboration healthy
</li><li>Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations
</li><li>Charitable Giving Program supported by Company Match
</li><li>We practice pay transparency and reward performance. Offers reflect role location, internal equity, experience, skills, education, and certifications.
</li><li>We practice pay transparency and reward performance. Offers reflect role location, internal equity, experience, skills, education, and certifications. Base salary for this position is: $171,700 -$ 261,580 plus annual bonus
</li></ul>Ready to Be the Difference?
Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis 
#LI-Hybrid
#LI-ME1</div>

Senior Manager, Engineering- SRE and Infrastructure Services

Empower AI Inc.

<div>Overview:
<div>
Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform&reg; provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.</div><div></div><div> 
Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company&rsquo;s commitment to hiring and supporting active-duty and veteran employees.</div>
Responsibilities:

The Deputy Program Manager and Chief Engineer (DPM-CHENG) provides enterprise-level operational design and management of hybrid operations for the Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) information technology (IT) infrastructure. USCIS has over 27,000 Government employees and contractors working at over 250 offices worldwide. 
The USCIS Enterprise Infrastructure Division (EID) of the Office of Information Technology (OIT) provides IT infrastructure engineering, design, testing, implementation and operational support services for all USCIS enterprise components, to include networks, server rooms, data storage, telecommunications, video conferencing services and infrastructure security. The DPM-CHENG directly supports EID to coordinate, direct, manage, and oversee the design, development, integration, standards, operation and maintenance of infrastructure operations of the enterprise IT infrastructure that supports USICS operations. 
The DPM-CHENG shall oversee design, development and execution of innovative solutions and operations of the USCIS IT infrastructure. This role combines hands-on technical leadership with people management (est 5 IT professionals) within the Project Management Office (PMO). The DPM-CHENG will also perform all functions as the Program Manager in his absence. The ideal candidate brings a strong background in cloud infrastructure, automation, and DevOps, paired with proven experience leading operational teams, managing incidents, and driving innovation at scale in regulated environments.<div></div><div> 
 Responsibilities:</div> 
<div></div><ul><li>
Leads and manages the innovation, design and development of projects that optimize reliability, availability, and performance of production hybrid platforms and services for USCIS IT Infrastructure.</li><li>
Engineering Lead for the activities of 75 engineers and technicians supporting USCIS IT Infrastructure including, but not limited to:</li><li><ul><li>
Unified Communications,</li><li>
Change, Configuration, and Infrastructure Management,</li><li>
Automation, and</li><li>
Hosting.</li></ul></li><li>
Provides program technical leadership in:</li><li><ul><li>
Cloud architecture and platform engineering,</li><li>
Security and compliance,</li><li>
Automation, DevSecOps, and observability,</li></ul></li><li>
Coordinates the activities of the Project Management Office.</li><li>
Monitor, and improve Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets for critical systems.</li><li>
Leads incident response, including coordination during outages, root cause analysis, and blameless postmortems.</li><li>
Drives continuous improvement of USCIS IT Infrastructure operations through automation and process improvement.</li><li>
Performs strategic and enterprise level:<ul><li>
Collaboration with all USCIS IT Teams.
</li><li>Communication with all USCIS Stakeholders.</li></ul></li><li>
Acts as the PM in his absence.</li></ul> 
Qualifications:

Required: 
<ul><li>
Bachelor&rsquo;s degree in Computer Science, Engineering, or equivalent practical experience.</li><li>
A minimum of ten (10) years of experience in project and program management.</li><li>
PMI Project Management Professional (PMP).
</li><li>ITIL Foundation.</li><li>
A minimum of five (5) years of experience managing Infrastructure IT projects and programs.</li><li>
A minimum of three (3) of experience with managing using DevOps and Agile.</li><li>
Exceptional technical aptitude and effective written and verbal communications skills.</li></ul> 
Desired: 
<ul><li>
10+ years of experience in cloud engineering or cloud operations roles, with deep hands-on expertise in AWS.</li><li>
Proven experience operating production, mission-critical systems at scale.</li><li>
Strong background in automation and IaC (Terraform and/or CloudFormation).</li><li>
Experience with CI/CD pipelines (e.g., AWS CodePipeline, GitLab, Jenkins).</li><li>
Deep knowledge of cloud security, IAM, encryption, monitoring, and compliance frameworks.</li><li>
Experience supporting regulated or government environments (FedRAMP, SOC 2, ISO 27001).</li><li>
Multi-cloud awareness (AWS, OCI, Azure, GCP).</li><li>
CCDE &ndash; Design Expert.</li><li>
CCNP &ndash; Enterprise.</li><li>
AWS &ndash; Certified Solutions Architect &ndash; Associate.</li><li>
ISC2 &ndash; CISSP.</li><li>
VW Ware &ndash; Cloud Professional.</li><li>
SAFe- Architect.</li><li>
Certified Scrum Master.</li><li>
AZ &ndash; Solutions Architect - Expert.</li></ul> 
Physical Requirements:<ul><li>
May require occasional travel between work centers or to client sites.</li><li>
Some after-hours or on-call support may be necessary.</li><li>
On-site work in a secure government or contractor facility.</li><li>
Must be able to work in a high-security environment and comply with all relevant security protocols.</li><li>
Standing for long periods.</li><li>
Ambulate throughout an office and between several buildings be</li><li>
Stoop, kneel, crouch, or crawl as required</li><li>
Repeatedly lift and carry weight up to 40 pounds</li><li>
Travel by land or air transportation up to 25 %</li></ul>
About Empower AI:
<div>
All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm&rsquo;s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.</div></div>

Deputy Program Manager / Chief Engineer

SITA

<div>
 
 Overview
 
 
 
 WELCOME TO SITA
 
 
 At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
 
 
 You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a
 
 Great Place to Work
 
 &reg; by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.
 
 
 Are you ready to love your job?
 
 
 The adventure begins right here, with you, at SITA.
 
 
 
 About The Role &amp; Team
 
 
 
 
 
 
 
 Site Reliability Engineer/ Expert/ Specialist you will be responsible for the proactive support of products so that there is high product performance that is continuously improved. Responsible for identifying and resolving the root causes of operational incidents, implementing solutions to improve stability and prevent recurrence. Manages the creation and maintenance of the event catalog to trigger events and develop both manual remediation approaches and automated workflows to resolve alerts. Oversee the deployment of IT services and solutions ensuring successful integration with minimal disruption. Focuses on operational automation and integration to enhance efficiency and collaboration between development and operations within service operations.
 
 
 
 
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Define, build, and maintain support systems to ensure high availability and performance.
 </li>
 <li>
 Handle complex cases for the PSO.
 </li>
 <li>
 Implement automation for system provisioning, self-healing, auto-recovery, deployment, and monitoring.
 </li>
 <li>
 Perform incident response and root cause analysis (RCA) for critical system failures.
 </li>
 <li>
 Monitor system performance and establish Service-Level Indicators (SLIs) and Service-Level Objectives (SLOs).
 </li>
 <li>
 Collaborate with Development and Operations to integrate reliability best practices, including zero-downtime architecture.
 </li>
 <li>
 Proactively identify and remediate performance issues.
 </li>
 <li>
 Work closely with Product T&amp;E, ICE, and Service Architects for new product productization as SGS technical expert.
 </li>
 <li>
 Coordinate with internal and external stakeholders to improve service performance and ensure high availability.
 </li>
 <li>
 Ensure Operations readiness to support new products.
 </li>
 <li>
 Accountable within SGS for in-scope product availability and performance.
 </li>
 <li>
 Problem Management
 </li>
 <li>
 Conduct thorough problem investigations and root cause analyses to diagnose recurring incidents and service disruptions.
 </li>
 <li>
 Coordinate with Incident Management teams and collaborate with PSOs and Engineering/Product teams to implement permanent solutions.
 </li>
 <li>
 Monitor effectiveness of problem resolution activities and provide regular reporting to ensure continuous improvement.
 </li>
 <li>
 Event Management
 </li>
 <li>
 Define, build, and maintain an event catalog specifying active events, thresholds, and remediation actions; optimize it for efficiency.
 </li>
 <li>
 Develop event response protocols, provide training, and ensure efficient incident handling.
 </li>
 <li>
 Customer &amp; Operational Support
 </li>
 <li>
 Collaborate with Customer Success Managers to implement initiatives that enhance customer satisfaction and retention.
 </li>
 <li>
 Prepare reports, documentation, and communication materials covering customer metrics, updates, and product changes.
 </li>
 <li>
 Identify and implement improvements in internal processes and workflows.
 </li>
 <li>
 Contribute to knowledge management resources such as FAQs and training materials.
 </li>
 <li>
 Data Steward Responsibilities
 </li>
 <li>
 Implement data governance policies defined by the Data Owner and ensure adherence to standards.
 </li>
 <li>
 Monitor data quality, consistency, and compliance on an ongoing basis.
 </li>
 <li>
 Act as a Subject Matter Expert (SME) for data within the assigned area, providing guidance and answering queries.
 
 
 </li>
 </ul>
 
 
 
 
 
 Who You Are
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, Engineering, or a related field.
 </li>
 <li>
 5+ years of experience in IT operations, service management, or infrastructure management, including roles such as Site Reliability Engineer, Problem Manager, or DevOps Manager.
 </li>
 <li>
 Proven experience managing high-availability systems and ensuring operational reliability.
 </li>
 <li>
 Extensive experience in root cause analysis (RCA), incident management, and developing permanent solutions for recurring service disruptions.
 </li>
 <li>
 Hands-on experience with CI/CD pipelines, automation, system performance monitoring, and infrastructure as code (IaC).
 </li>
 <li>
 Strong background in collaborating with cross-functional teams (Development, Operations, Engineering, etc.) to improve operational processes and service delivery.
 </li>
 <li>
 Experience managing deployments, conducting risk assessments, and optimizing event and problem management processes.
 </li>
 <li>
 Familiarity with cloud technologies, containerization, and scalable architectures, including zero-downtime deployment strategies.
 
 
 </li>
 </ul>
 
 Technical Skills (Must-to-Have)
 
 
 
 <ul>
 <li>
 Strong AKS &amp; On prem K8s skills and experience.
 </li>
 <li>
 Scripting (Ansible &amp; Bash, Python - combination of anything would be great),
 </li>
 <li>
 Automation,
 </li>
 <li>
 CI/CD pipeline,
 </li>
 <li>
 Terraform exposure,
 </li>
 <li>
 Azure (or) AWS skill.
 </li>
 <li>
 Basic DB skills.
 </li>
 <li>
 Strong problem-solving skills &amp; quick learner.
 </li>
 <li>
 SRE mindset.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 WHAT WE OFFER
 
 
 We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
 
 
 🏡
 
 Flex Week:
 
 Work from home up to 2 days/week (depending on your team's needs)
 
 
 ⏰
 
 Flex Day:
 
 Make your workday suit your life and plans.
 
 
 🌎
 
 Flex-Location:
 
 Take up to 30 days a year to work from any location in the world.
 
 
 🌿
 
 Employee Wellbeing:
 
 We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
 
 
 🚀
 
 Professional Development:
 
 At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From
 
 LinkedIn Learning, Microsoft's Enterprise Skills Initiative,
 
 and
 
 Airport Council International
 
 -available to all employees-to specialized solutions like
 
 Pluralsight
 
 for technology upskilling,
 
 Harvard Business Publishing
 
 for people leadership,
 
 Stanford
 
 for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.
 
 
 🙌
 
 Competitive Benefits:
 
 Competitive benefits that make sense with both your local market and employment status.
 
 
 
 SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
 
</div>

Site Reliability Engineer/ Expert/ Specialist (DevOps Eng)

SMS Data Products Group, Inc

<div>Overview:

SMS is seeking a Data Center SME to provide technical leadership and support in the areas of IT planning, solution specification/design, implementation and target architecture development for the AFNCR Consolidated Communication Center (CCC). This role will support the 744th Communications Squadron at Joint Base Andrews (JBA). This role includes supporting the Air Force District of Washington (AFDW) and Headquarters Air Force (HAF) customers on both NIPRNet and SIPRNet domains for the development of the CCC building.<div></div> 
The qualified candidate will have knowledge of information technology commercial solutions and experience designing and developing technical solutions in order to lead the design and development of cutting-edge, scalable, and energy-efficient data center infrastructure. This role will also rack and stack equipment, support upgrades and consolidations, ensure power is transferred if there is a power failure, and provide general data center operational support.
As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity. 
SMS has been serving the advanced information technology needs of the federal government since 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers&rsquo; missions for more than 45 years. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.<div> 
Submit your resume today!</div>
Responsibilities:
<div>
PRIMARY RESPONSIBILITIES:</div><ul><li>
Lead and assist with strategic data center operation and migration planning</li><li>
Collaborate with stakeholders to define the processes and standards that govern data center activities</li><li>
Coordinate and control access and logistic support for the installation, troubleshooting, maintenance or decommissioning of date center equipment</li><li>
Be able to work with and employ rack level redundancy techniques, rack standards, properties and selection criteria, and power rail/strip options, cold aisle/hot aisle containment, and standards for fire suppression, security and safety.</li><li>
Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, engineering technical assessment and process improvement initiatives.</li><li>
Develop and implement standards, procedures, and processes</li><li>
Work within the DevSecOps methodology to plan and support implementation of new technologies.</li><li>
Assist Government in determining tactical and strategic direction of the organization as it relates to emerging operational support technologies.</li><li>
Research, analyze, and recommend new operational support technologies, tools, and techniques.</li><li>
Conduct system support design and performance evaluation reviews.</li><li>
Keep abreast of emerging operational support technologies and industry trends.</li><li>
Produce architectural artifacts to include system design diagrams, recommendation justifications, and technical specifications.</li><li>
Effectively communicate design standards to internal and external project partners</li><li>
Ensure compliance with data center security protocols</li></ul>
Qualifications:
<div>
EDUCATION AND/ OR EXPERIENCE</div><ul><li>
BS degree (or equivalent) in Cybersecurity, Information Security, IT, EE, Network Engineering, Computer Science, or related field and 10+ years of prior relevant experience</li><li>
Possess an active Secret security clearance</li><li>
Requires multiple years of prior data center operations experience.</li><li>
Experience with Data Center Strategy, Planning, and Roadmap maintenance</li><li>
Hands-on Experience in working with DoD networks, including NIPR, SIPR</li><li>
NGEN first generation experience managing a central delivery of IT services for including: NOC operations, SOC operations, Cyber operations, messaging, systems, transport, storage, backup and restore and incident management.</li><li>
Demonstrated experience running a DevOps organization</li><li>
Knowledge of power infrastructure layout from generation to rack level, redundancy levels and techniques, rack standards, properties and selection criteria, and power rail/strip options, cold aisle/hot aisle containment, and standards for fire suppression, security and safety</li><li>
Experience planning implementation of enhancements and upgrades to the very large enterprise service organizations.</li><li>
Experience in advising senior program leaders and stakeholders of hardware requirements, configurations and limitations.</li><li>
Ability to maintain technical expertise in all areas of network and computer hardware and software interconnection and interfacing.</li><li>
Expertise in developing and implementing new technologies to enhance capabilities of the enterprise.</li><li>
Experience with IT Service Management (ITSM) products such as ServiceNow or Remedy.</li><li>
Experience mentoring others.</li><li>
Excellent customer-facing skills.</li><li>
Excellent research, decision-making and organizational skills are required.</li><li>
Excellent written and verbal communication skills.</li><li>
Working knowledge of Microsoft Office Suite including Microsoft Visio or AutoCAD.</li><li>
Maintain confidentiality and adhere to data protection and other guidelines where appropriate.</li></ul><div>
Required Cert:</div><ul><li>
Active CompTia SEC+ CE Cert</li></ul><div></div><div> 
Desired Skills and Certs:</div><ul><li><div><ul><li>
ITIL Foundation 4 Cert a plus</li><li>
Data Center Management Certification a plus</li><li>
Experience or familiarity with DCIM management software such as NLYTE</li></ul></div></li></ul><div></div><div> 
SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</div></div>

Data Center Engineer/Architect

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