dialer

Accenture

Skill required: Workforce Dialer - Workforce Management (WFM) 
Designation: Workforce Services Senior Manager 
Qualifications:Any Graduation
 
Years of Experience:16 to 25 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? &quot;You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers &amp; giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets. An institutional process that maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics. &quot; 
What are we looking for? &quot;&bull;Adaptable and flexible &bull;Negotiation skills &bull;Corporate planning &amp; strategic planning &bull;Ability to establish strong client relationship &bull;Collaboration and interpersonal skills &quot;
 
Roles and Responsibilities: &quot;&bull;In this role you are required to identify and assess complex problems for area(s) of responsibility &bull; The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives &bull; Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility &bull; Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters &bull; Should have latitude in decision-making and determination of objectives and approaches to critical assignments &bull; Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility &bull; Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture &bull; Please note that this role may require you to work in rotational shifts &quot;
 
Any Graduation

Workforce Services Senior Manager

HDB Financial Services Ltd.

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 Job Role
 
 
 
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 Good knowledge of SQL and MS Excel
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 Responsible for reports automation
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 Monthly login count is around 1,25,000 approx with input variables of approx 60 -70, multiple reports/ data is to be checked with various permutation and combinations
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 Multiple reports to be prepared on Portfolio parameters
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 Dialer reports where we are pushing 8-9 variables from dialer to LOS, various reports on logs and failures has to be maintained with various permutation and combinations
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 Monthly dashboard reports
 
 
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 </ul>
 
 Key Responsibilities
 
 
 
 Collaborate across other risk functions (example technology, product, etc.) to implement the analytical decisions.
 
 
 Design and analyze campaigns for collections and recoveries related strategies using SAS/SQL.
 
 
 Develop, maintain and improve risk policies, processes and procedures within the assigned function.
 
 
 Utilize application, bank and bureau information to derive business insights KPI generation, tracking of risk and delinquency metrics for portfolios using SQL/Tableau Revamp collections strategy changes and launch A/B test to monitor impact and performance of the change.
</div>

Business Analyst

Worknextindia Private Limited

Job: Team Leader &ndash; (Collections Tele calling)Experience: 2-4 YearsCommitment: Off-RoleLocation: Indore Team - Collections &amp; RecoveryJob DescriptionWhat You Will Do:&#9642; Needs to manage in-house Tele calling team (25-30 headcount), No field collections&#9642; Ensuring assigned targets are achieved&#9642; Interact with High-Risk customers and get the account resolved.&#9642; Needs to coordinate with the Collections Manager and make sure the required process is followed or implemented&#9642; Should have knowledge of Dialer and current dialer tools.&#9642; Ensure that the entire tele calling team maintains the required intensity and consistency in Follow-ups.What You Will Need to Succeed:&#9642; 2 to 4years' work experience in managing an in-house tele calling collection process is required.&#9642; Experience in Banking / NBFC / Fintech preferred.&#9642; Knowledge of MIS/ Excel is required.&#9642; Excellent communication in English and Hindi.Job Types: Full-time, PermanentPay: &#8377;400,000.00 - &#8377;600,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Leave encashment</li><li>Life insurance</li><li>Paid sick time</li><li>Provident Fund</li></ul>Work Location: In person

Collection Team Leader

Fenix Protect

NOW HIRING &ndash; Concierge Sales Team!Location: 933 Main Plaza Dr, Wentzville, MO 63385 $16/hr + Weekly Commission (paid every Friday!) Shifts: Monday&ndash;Friday<ul><li>8:00 AM &ndash; 5:00 PM (3 openings)</li><li>9:00 AM &ndash; 6:00 PM (3 openings)</li></ul>We&rsquo;re hiring new reps &mdash; interviews starting immediately! Fenix Protect is growing fast, and we&rsquo;re building out our Concierge Sales Team &mdash; a crew of driven, high-energy professionals who love to win. If you thrive in a fast-paced environment, enjoy connecting with people, and are motivated by big paydays, this is where you belong. What You&rsquo;ll Do:<ul><li>Make 200+ outbound calls per day using our automated dialer</li><li>Connect with warm leads and follow proven scripts</li><li>Close deals in one call</li></ul>What We&rsquo;re Looking For:<ul><li>A go-getter who thrives in high-activity, fast-moving environments</li><li>Motivated by commission and competition &mdash; not just hourly pay</li><li>Prior sales or dialer experience is a plus</li><li>Brings energy, positivity, and coachability to every day</li><li>Reliable transportation and dependable attendance are a must</li></ul>Why You&rsquo;ll Love It Here:<ul><li>Fun, energetic in-office culture &mdash; we celebrate wins</li><li>Paid training with clear paths to grow</li><li>Supportive team and leadership that invests in your success</li><li>Unlimited earning potential &mdash; your hustle = your paycheck</li></ul>*&mdash; apply now and join our next training class!Job Type: Full-timePay: $16.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Sales Representative

Univariety

Roles and Responsibilities:<ul><li>Lead and manage a voice process team focused on alumni data collection, outreach, and enrichment.</li><li>Monitor and drive team KPIs including productivity, accuracy, call quality, and turnaround time.</li><li>Conduct regular performance reviews, coaching, and feedback sessions to enhance efficiency and team motivation.</li><li>Manage daily dialer operations and CRM updates, ensuring all call logs and reports are accurate and up to date.</li><li>Create and maintain Excel-based dashboards and trackers (Pivot Tables, VLOOKUP, charts) for performance monitoring.</li><li>Conduct training sessions to strengthen communication skills, process adherence, and overall performance.</li><li>Collaborate closely with Client Success, Tech, and Operations teams for seamless project execution</li></ul>Minimum Qualifications / Requirements:<ul><li>Bachelors degree in Business, Management, or related field.</li><li>Minimum 2 years of experience in team handling within a voice or data operations process.</li><li>Strong expertise in MS Excel (Pivot Tables, VLOOKUP, dashboards).</li><li>Proven ability to manage performance metrics and motivate teams to achieve targets.</li><li>Excellent communication, analytical, and leadership skills.</li><li>Ability to work in a fast-paced, target-driven environment with attention to detail</li></ul>Job Types: Full-time, PermanentPay: &#8377;50,000.00 - &#8377;65,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Health insurance</li><li>Internet reimbursement</li><li>Life insurance</li></ul>Work Location: In person

Team Lead - Data Collection & Reporting

Brix

Our projects involve building advanced tools, automations, and AI integrations to process and analyze massive datasets (100M+ records). We are looking for a highly skilled Full Stack Developer with strong PostgreSQL, MySQL, and big data experience to join our remote team and help deliver game-changing solutions across multiple businesses.Key Responsibilities:<ul><li>Manage &amp; optimize PostgreSQL &amp; MySQL databases.</li><li>Work with big data (100M+ records) efficiently.</li><li>Consolidate multiple database servers.</li><li>Build custom reports, dashboards, pipelines.</li><li>Link databases with AI for natural queries.</li><li>Deploy &amp; debug custom-built applications.</li><li>Build automations in n8n &amp; similar tools.</li><li>Turn concepts into fully functional products.</li></ul>Required Skills (Max 40 chars each):<ul><li>Full stack development (Node/Python/PHP)</li><li>PostgreSQL database management</li><li>MySQL database management</li><li>Big data query optimization</li><li>Database architecture &amp; indexing</li><li>Linux server administration</li><li>API integration (AI tools)</li><li>n8n / Zapier / Make automation</li><li>Problem solving &amp; independent work</li><li>English communication skills</li></ul>Bonus Skills (Max 40 chars each):<ul><li>Data visualization (Tableau/Power BI)</li><li>Distributed DB / Data warehouse tools</li><li>DevOps (Docker, CI/CD)</li><li>Call center dialer platforms</li></ul>What We Offer:<ul><li>Competitive salary based on skills &amp; experience.</li><li>Fully remote position.</li><li>Long-term career growth opportunities.</li><li>Work on cutting-edge AI, automation, big data.</li></ul>Job Types: Full-time, Part-timePay: Rs300,000.00 - Rs550,000.00 per monthWork Location: Remote

Full Stack Developer – PostgreSQL / Big Data / AI & Automation

Next Range Real Estate Brokerage LLC

Job Description: We are currently looking for a proactive and detail-oriented Data Caller to join our dynamic real estate team in Dubai. The ideal candidate should have experience in data calling within the real estate sector and be confident in client interaction, listing management, and appointment coordination.Key Responsibilities:<ul><li>Make outbound data calls to potential clients and property owners.</li><li>Schedule and coordinate property viewings and meetings for the sales team.</li><li>Maintain and organize client databases and lead records.</li></ul>Requirements:<ul><li>Minimum 1 year of real estate experience in data calling or a similar role.</li><li>Fluent in English (spoken and written); knowledge of additional languages is a plus.</li><li>Good computer and typing skills, familiar with property portals.</li><li>Strong communication and coordination skills.</li><li>Energetic, organized, and able to multitask.</li></ul>Benefits:<ul><li>Competitive commission</li><li>Career growth opportunities</li><li>Friendly and supportive work environment</li></ul>Job Types: Full-time, PermanentPay: From AED1,000.00 per monthExperience:<ul><li>Real estate : 1 year (Preferred)</li></ul>

Data Caller

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