dialer

dFlox Solution Pvt LTD

<p><b>About the Role</b></p><p>We are seeking a confident and motivated <b>Female Dialer </b>to join us. The ideal candidate will handle outbound calls, engage potential clients, and generate interest in our digital services, including <b>website development, mobile apps, and social media solutions</b>.</p><p><b>Key Responsibilities</b></p><ul><li>Make outbound domestic calls to prospective clients.</li><li>Introduce company services professionally and clearly.</li><li>Understand client needs and route qualified leads to the sales team.</li><li>Maintain call records, follow-up schedules, and lead updates.</li><li>Achieve daily/weekly calling and lead targets.</li><li>Represent the company with a positive and customer-focused attitude.</li></ul><p><b>Requirements</b></p><ul><li>Female candidate with good communication skills.</li><li>Confident on phone calls with the ability to handle rejections.</li><li>Basic computer knowledge (browsing, email, spreadsheets).</li><li>Familiarity with <b>website development, mobile apps, or social media</b> is a <b>strong plus</b>.</li><li>Ability to learn and explain technical services in simple words.</li><li>Prior experience in cold calling or telesales is an advantage.</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary and performance bonuses.</li><li>Subsidized lunch</li><li>Supportive work environment within a growing tech company.</li><li>Training on our digital services and sales processes.</li><li>Career growth opportunities in sales, marketing, or account management.</li></ul><p>Job Types: Full-time, Internship<br/>Contract length: 6 months</p><p>Pay: Rs15,000.00 - Rs50,000.00 per month</p><p>Work Location: In person</p>

Female Dialer

Accenture

<p><b>Skill required:</b> Workforce Dialer - Workforce Management (WFM)<br>
<b>Designation:</b> Workforce Services Analyst<br>
<b>Qualifications:</b>Any Graduation
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<b>Years of Experience:</b>3 to 5 years
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<b>About Accenture</b><br>
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
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<b>What would you do?</b> Adaptable and flexible, Agility for quick learning, Written and verbal communication, Collaboration and interpersonal skills, Ability to work well in a team<br>
<b>What are we looking for?</b> Microsoft Excel Microsoft PowerPoint
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<b>Roles and Responsibilities:</b> Workforce Analytics Workforce Management (WFM) Adaptable and flexible Agility for quick learning Written and verbal communication Collaboration and interpersonal skills Ability to work well in a team</p>
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Any Graduation

Workforce Services Analyst

Voxtron

<div></div><div><div><div><div><div><div><div><div><div><div><div><p><b>Permanent</b><b> </b><b>Voxtron Solutions LLP</b><b> </b><b>1 Position</b><b>Experience: 4+ Years</b></p>
</div><p>We are looking for a dynamic and persuasive professional to join our team as a Contact Centre Solution Demonstration Specialist. The ideal candidate will be responsible for presenting and demonstrating our cutting-edge contact centre and customer engagement solutions to potential clients across various industries. This role requires strong communication skills, a deep understanding of contact centre operations, and the ability to translate technology into business value. REMOTE CANDIDATES FROM INDIA CAN APPLY.
</p><div></div><h4 class="jobSectionHeader"><b>Key Responsibilities:</b></h4>
<ul><li>Conduct compelling product demonstrations tailored to client needs, highlighting solution capabilities and ROI.</li><li>
Collaborate with the sales and presales teams to prepare customized demos and proof of concepts (POCs).</li><li>
Engage with decision-makers to understand customer pain points and position the right solution components.</li><li>
Support marketing and sales events (webinars, exhibitions, roadshows) by representing the company&rsquo;s solutions.</li><li>
Gather client feedback to help improve demo content and product positioning.</li><li>
Maintain a deep understanding of industry trends and competitive landscape in the contact centre domain.</li></ul><p>
</p><h4 class="jobSectionHeader"><b>Qualifications:</b></h4>
<ul><li>Bachelor&rsquo;s degree in Business, IT, or related field.4&ndash;8 years of experience in a contact centre environment, ideally as a Supervisor, Manager, or Team Leader.Prior exposure to solution selling, presales, or training roles is an advantage.Strong presentation and interpersonal skills with the ability to engage and influence senior executives.Proficiency in CRM and contact centre technologies (Omnichannel, IVR, ACD, Dialer, etc.) preferred.Fluent in English; Arabic is a plus.
</li></ul><h4 class="jobSectionHeader"><b>Skills:</b></h4>
<ul><li>Excellent Communication Skill, Genesys, Avaya, Cisco, Asterisk, Voxtron, API, PBX, Dialer, ACD, CTI, VoIP, IVR and Call Center practices</li></ul></div></div></div></div></div></div></div></div></div></div><div></div>

Contact Center Demo Specialist

Tata Consultancy Services (TCS)

<div></div><div><div><div><div><div><div><div>Job Location: Hyderabad, Mumbai, Pune WFM Analyst is responsible for the tactical planning delivery, monitoring staffing levels at an intraday level. Scheduling to business specific rules, preference based, multi week performance / rule based schedule bidding Workflow &amp; Workload Optimization (Front Office Voice ACDs / Dialer Management &amp; Back Office email / fax / chat / website ++) Monthly / Fortnightly / Weekly optimized every week for next week. Monitoring shrinkage, schedule adherence, variance reports of daily traffic volumes, headcount analysis, real time performance Monitors call routing; reviews and provides recommendations for optimal intervals on all real-time non-phone activities (training, meetings, coaching, etc.) .Service Delivery by Real time Adherence &amp; Intervention / escalation Start with daily Review Action Plan (RAP) &amp; Monitoring through day Prepare root cause analysis of SL performance, staffing and update reasons for aberrations for previous day.Analyzing forecasted volume and available staff to ensure that staffing is scheduled in the most efficient manner to properly utilize available resources and maintain acceptable service levels Position Qualifications: Requiring 3-4 years of strong performance and depth of relevant experience in Contact Centre environments Professional Skills: Proficiency in MS-Excel Working knowledge of a WFM tool (Genesys, Nice WFM, Aspect eWfm, Verint i360, Teleopti, Avaya Aura, etc.) will be an additional advantage
</div></div></div></div></div></div><div></div><div><div><div><b>Location</b></div>
<div>Hyderabad</div>
</div><div><div><b>Job Function</b></div>
<div>BUSINESS PROCESS SERVICES</div>
</div><div><div><b>Role</b></div>
<div>Analyst</div>
</div><div><div><b>Job Id</b></div>
<div>380884</div>
</div><div><div><b>Desired Skills</b></div>
<div>Data Analyst | Demand Forecasting &amp; Planning | WFM</div>
</div></div><p>Desired Candidate Profile
</p><div><div><b>Qualifications</b> : BACHELOR OF COMMERCE</div></div></div><div></div>

WFM Analyst

AL GHANI Medical

<p>Job Description</p><p><b>Location</b>: Lahore Phase 8</p><p><b>Job Overview</b></p><p>We are hiring Call Center Sales Agents to join our outbound sales team targeting clients in the USA. Your primary job is to make outbound calls, qualify leads, and book appointments for medical and aesthetic clinics (e.g., hair transplant, dental, medspa).</p><p>This is a performance-driven role with opportunities to grow into senior or supervisory positions.</p><p><b>Key Responsibilities</b></p><ul><li>Make 100&ndash;200 outbound calls per shift using provided dialer and lead list</li><li>Follow a structured sales script to explain services and offers</li><li>Qualify prospects based on interest and eligibility</li><li>Book appointments in CRM (GoHighLevel or similar)</li><li>Update lead status and call outcomes accurately</li><li>Follow up on previous calls and warm leads</li><li>Meet or exceed daily/weekly KPIs (calls, bookings, show-ups)</li></ul><p><b>Requirements</b></p><ul><li>Fluent English communication (US/UK accent preferred)</li><li>Previous experience in BPO / cold calling / sales is a big plus</li><li>Comfortable working night shifts aligned with US time zones</li><li>Basic computer and CRM knowledge (training provided)</li><li>Positive attitude, confidence, and strong phone presence</li></ul><p><b>What We Offer</b></p><ul><li>Fixed salary + performance bonuses</li><li>Structured training and full support</li><li>Growth path to Senior Agent or Team Lead roles</li><li>High-energy environment with performance rewards</li></ul><p><b>Shift Timings</b></p><ul><li><b>Night Shift Only</b></li><li>7:30 PM &ndash; 4:30 AM (Pakistan Time)</li><li>Monday to Saturday</li></ul><p><b>Location</b></p><ul><li>Onsite in Lahore (Remote may be available for top performers after probation)</li></ul><p>Job Type: Full-time</p><p>Pay: Rs45,000.00 - Rs60,000.00 per month</p><p>Work Location: In person</p>

Call Center Jobs Sales Agent Outbound Campaign (USA | Night Shift)

Feamish Business Solutions

<p>Core responsibilities</p><ul><li><b>Outbound calls:</b> Contacting potential customers to introduce products or services, explain benefits and pricing, and persuade them to make a purchase or schedule an appointment.</li><li><b>Inbound calls:</b> Answering customer questions, addressing issues, and providing support for products or services.</li><li><b>Lead generation:</b> Identifying and qualifying potential customers and follow-up on leads to convert them into sales.</li><li><b>Record keeping:</b> Maintaining accurate and detailed records of all customer interactions, feedback, and sales activities in a database or CRM system.</li><li><b>Customer relationship management:</b> Building and maintaining ongoing relationships with customers to ensure satisfaction and encourage repeat business.</li><li><b>Achieving targets:</b> Meeting and exceeding sales quotas and call-handling performance goals.</li><li><b>Collaboration:</b> Working with other team members and departments to improve sales strategies and customer service.</li></ul><p>Job Type: Full-time</p><p>Pay: From QAR2,500.00 per month</p>

tele caller

eServMD Pvt. Ltd.

<p>We are currently seeking a seasoned Sales Representative with a proven track record in cold calling to join our team.</p><p><b>Position Overview:</b></p><p>As a Sales Representative, you will play a crucial role in generating new business and managing client relationships. Expertise in cold calling is essential, and familiarity with the medical billing industry is highly desirable.</p><p><b>Key Responsibilities:</b></p><ul><li>Initiate and conduct cold calls and targeted email campaigns to engage potential clients.</li><li>Cultivate and maintain strong client relationships, offering customized billing solutions to meet their needs.</li><li>Engage prospects effectively, showcasing the benefits of our medical billing solutions.</li><li>Keep accurate records of calls and client interactions</li><li>Collaborate with the sales team to meet and exceed monthly targets.</li><li>Stay informed about industry trends and product knowledge to address client inquiries effectively</li></ul><p><b>Qualifications:</b></p><ul><li>Demonstrated success in sales, particularly with cold calling.</li><li>Experience in the medical billing industry is preferred.</li><li>Exceptional communication skills.</li><li>Strong organizational and time management abilities.</li></ul><p><b>Skills &amp; Attributes:</b></p><ul><li>Strong Problem-Solving skills, and a highly Process Oriented individual.</li><li>Extremely Trustworthy and Reliable.</li><li>Strong Communication Skills including proficiency in written and spoken English.</li></ul><p><b>Requirements:</b></p><ul><li>Minimum 1 year Experience required.</li><li>Minimum Qualification: Graduation.</li></ul><p><b>Job Location: Park Road, Islamabad</b><br/><b>Job Timings: 6 PM to 3 AM (5 days a week)</b></p><p>Job Type: Full-time</p><p>Ability to commute/relocate:</p><ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Job Type: Full-time</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Cold Caller

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