digital account executive

Wavelink Digital

<p>We are looking for a skilled and client-focused <b>Digital Account Manager</b> to oversee and grow digital client relationships. In this role, you will act as the main point of contact between clients and internal teams, ensuring the successful planning, execution, and performance of digital marketing campaigns. The ideal candidate is a strategic thinker with strong communication skills, digital marketing knowledge, and a passion for delivering measurable results.</p><p><b>Key Responsibilities:</b></p><ul><li>Serve as the main liaison between clients and internal teams (creative, media, technical, etc.).</li><li>Develop and maintain strong, long-term relationships with clients.</li><li>Understand client goals and translate them into effective digital strategies and campaigns.</li><li>Plan, oversee, and report on digital marketing activities including SEO, PPC, social media, email, content, and web projects.</li><li>Monitor campaign performance, analyze data, and provide insights and recommendations for optimization.</li><li>Prepare detailed performance reports and present results to clients regularly.</li><li>Manage budgets, timelines, and project scopes to ensure campaigns are delivered on time and within budget.</li><li>Identify opportunities for upselling or expanding service offerings to existing clients.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs130,000.00 per month</p><p>Experience:</p><ul><li>agency: 1 year (Required)</li></ul><p>Location:</p><ul><li>Korangi (Required)</li></ul><p>Work Location: In person</p>

Digital Account Executive

<p>We are looking for a skilled and client-focused <b>Digital Account Manager</b> to oversee and grow digital client relationships. In this role, you will act as the main point of contact between clients and internal teams, ensuring the successful planning, execution, and performance of digital marketing campaigns. The ideal candidate is a strategic thinker with strong communication skills, digital marketing knowledge, and a passion for delivering measurable results.</p><p><b>Key Responsibilities:</b></p><ul><li>Serve as the main liaison between clients and internal teams (creative, media, technical, etc.).</li><li>Develop and maintain strong, long-term relationships with clients.</li><li>Understand client goals and translate them into effective digital strategies and campaigns.</li><li>Plan, oversee, and report on digital marketing activities including SEO, PPC, social media, email, content, and web projects.</li><li>Monitor campaign performance, analyze data, and provide insights and recommendations for optimization.</li><li>Prepare detailed performance reports and present results to clients regularly.</li><li>Manage budgets, timelines, and project scopes to ensure campaigns are delivered on time and within budget.</li><li>Identify opportunities for upselling or expanding service offerings to existing clients.</li></ul><p>Job Type: Full-time</p><p>Pay: From Rs90,000.00 per month</p><p>Experience:</p><ul><li>agency: 1 year (Required)</li></ul><p>Location:</p><ul><li>Korangi (Preferred)</li></ul><p>Work Location: In person</p>

Digital Account Manager

Ethos interactive

<div><b>Company Description</b><p><br>
We are <b>Ethos, </b>the fastest growing digital communication group in MENA. We think big and we make big ideas come to life. We are crazy about the digital world and we aim high. We are looking for talented and valued people with interesting and provocative ideas, along with bold and diverse perspectives. Our culture is all about the thriving young team of us in 4 offices around MENA, while we boldly help impact the success of leading brands like McDonald's, General Motors, and American Express.</p><p></p><b><br>
Job Description</b><p><br>
Key Responsibilities</p><p>
Client Servicing &amp; Digital Account Management</p><ul><li>Act as the primary point of contact for key digital clients, ensuring clarity of scope, timelines, and deliverables.</li><li>Translate client business objectives into actionable digital roadmaps across web, app, UX, and performance marketing.</li><li>Lead strategic discussions around digital transformation, platform enhancements, and growth opportunities.</li><li>Manage client expectations, proactively address risks, and maintain strong long-term partnerships.</li></ul><p></p><p><br>
Digital Strategy &amp; Planning</p><ul><li>Develop comprehensive digital strategies covering websites, mobile applications, UX optimization, and performance marketing.</li><li>Align digital initiatives with measurable KPIs (traffic growth, conversion rates, engagement metrics, ROI).</li><li>Identify opportunities for CRO (Conversion Rate Optimization), UX improvements, automation, and system enhancements.</li><li>Collaborate with media teams to ensure digital platforms are optimized for campaign performance.</li></ul><p></p><p><br>
Team Oversight &amp; Project Leadership</p><ul><li>Oversee and coordinate website developers, application developers, and UI/UX designers.</li><li>Manage sprint planning, timelines, deliverables, and quality control across digital projects.</li><li>Ensure technical implementation aligns with client objectives, UX best practices, and performance benchmarks.</li><li>Review wireframes, prototypes, staging environments, and final releases to maintain quality standards.</li><li>Facilitate cross-functional collaboration between development, creative, and media teams.</li></ul><p></p><p><br>
Performance Marketing &amp; Campaign Oversight</p><ul><li>Supervise Google Ads, social media ad campaigns (Meta, TikTok, LinkedIn, etc.), and digital performance initiatives.</li><li>Ensure correct tracking implementation (GA4, GTM, Pixels, Conversion APIs).</li><li>Evaluate campaign structures, audience segmentation, and budget allocations.</li><li>Monitor performance metrics and guide optimization strategies in collaboration with media specialists.</li></ul><p></p><p><br>
Analytics, Reporting &amp; Optimization</p><ul><li>Analyze website/app performance metrics, campaign performance, and conversion funnels.</li><li>Translate analytics data into actionable business insights and strategic recommendations.</li><li>Build structured monthly and quarterly performance reports.</li><li>Identify performance gaps and propose scalable growth solutions.</li><li>Maintain dashboards for real-time performance visibility.</li></ul><p></p><p><br>
Innovation &amp; Continuous Improvement</p><ul><li>Monitor emerging digital trends, AI tools, UX advancements, and MarTech solutions.</li><li>Recommend platform enhancements, automation opportunities, and digital efficiencies.</li><li>Drive innovation within digital processes and client solutions.</li></ul><b><br>
Qualifications</b><p><br>
Required Qualifications / Experience</p><ul><li>4&ndash;7+ years of experience in digital account management, digital marketing, or digital project management.</li><li>Proven experience managing cross-functional teams (developers, UX/UI, performance marketers).</li><li>Strong understanding of website architecture, mobile applications, CMS platforms, and digital ecosystems.</li><li>Hands-on knowledge of analytics platforms (Google Analytics 4, Google Tag Manager, Data Studio/Looker).</li><li>Solid understanding of paid media campaign structures across Google Ads and major social platforms.</li><li>Ability to interpret KPIs such as CPA, ROAS, CTR, conversion rate, LTV, bounce rate, etc.</li><li>Demonstrated experience handling multiple high-value accounts simultaneously.</li><li>Strong project management capabilities (Agile/Scrum knowledge is a plus).</li><li>Excellent presentation, communication, and stakeholder management skills.</li><li>Fluent in English (Arabic is a strong advantage).</li></ul><p></p><p><br>
Preferred Skills</p><p>
Strategic &amp; Analytical</p><ul><li>Ability to connect digital product performance with marketing outcomes.</li><li>Strong knowledge of CRO methodologies and UX optimization principles.</li><li>Experience building digital growth strategies tied to revenue and acquisition goals.</li></ul><p></p><p><br>
Technical &amp; Platforms</p><ul><li>Familiarity with CMS platforms (WordPress, Shopify, Webflow, custom frameworks).</li><li>Basic understanding of front-end/back-end development workflows.</li><li>Knowledge of SEO fundamentals and technical SEO.</li><li>Experience with dashboarding and data visualization tools.</li></ul><p></p><p><br>
AI &amp; Automation</p><ul><li>Experience leveraging AI tools for analytics, reporting automation, UX research, and digital optimization.</li><li>Understanding of marketing automation and CRM integrations.</li></ul><p></p><p><br>
Leadership &amp; Soft Skills</p><ul><li>Confident in leading internal and client-facing strategic discussions.</li><li>Strong decision-making skills backed by data and commercial understanding.</li><li>Ability to motivate multidisciplinary teams under tight deadlines.</li><li>Structured thinker with strong organizational discipline.</li><li>Solutions-driven, proactive, and growth-oriented mindset.</li></ul><p></p><p><br>
Preferred Skills:</p><p></p><p><br>
Strategic &amp; Analytical</p><ul><li>Ability to build integrated campaign strategies, not just execute tasks.</li><li>Strong understanding of audience segmentation, funnel marketing, and content performance metrics.</li></ul><p></p><p><br>
AI &amp; Tools</p><ul><li>Proficiency in using AI tools for research, content ideation, analytics, and automation.</li><li>Knowledge of TikTok, Meta, and platform-native analytics and campaign dashboards.</li></ul><p></p><p><br>
Creative &amp; Content</p><ul><li>Ability to evaluate creative quality, provide structured feedback, and brief creative teams effectively.</li><li>Strong sense of platform-specific storytelling (Reels, TikTok, Shorts, LinkedIn).</li></ul><p></p><p><br>
Leadership &amp; Soft Skills</p><ul><li>Confident in leading client meetings and presentations.</li><li>Proactive, solutions-oriented approach with the ability to manage pressure well.</li><li>Strong interpersonal skills, capable of motivating and aligning cross-functional teams.</li></ul></div>

Ethos Interactive

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 We are
 <strong>
  Ethos,
 </strong>
 the fastest growing digital communication group in MENA. We think big and we make big ideas come to life. We are crazy about the digital world and we aim high. We are looking for talented and valued people with interesting and provocative ideas, along with bold and diverse perspectives. Our culture is all about the thriving young team of us in 4 offices around MENA, while we boldly help impact the success of leading brands like McDonald's, General Motors, and American Express.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Key Responsibilities
 <br/>
 <br/>
 Client Servicing &amp; Digital Account Management
 <br/>
 <br/>
 <ul>
  <li>
   Act as the primary point of contact for key digital clients, ensuring clarity of scope, timelines, and deliverables.
  </li>
  <li>
   Translate client business objectives into actionable digital roadmaps across web, app, UX, and performance marketing.
  </li>
  <li>
   Lead strategic discussions around digital transformation, platform enhancements, and growth opportunities.
  </li>
  <li>
   Manage client expectations, proactively address risks, and maintain strong long-term partnerships.
   <br/>
   <br/>
  </li>
 </ul>
 Digital Strategy &amp; Planning
 <br/>
 <br/>
 <ul>
  <li>
   Develop comprehensive digital strategies covering websites, mobile applications, UX optimization, and performance marketing.
  </li>
  <li>
   Align digital initiatives with measurable KPIs (traffic growth, conversion rates, engagement metrics, ROI).
  </li>
  <li>
   Identify opportunities for CRO (Conversion Rate Optimization), UX improvements, automation, and system enhancements.
  </li>
  <li>
   Collaborate with media teams to ensure digital platforms are optimized for campaign performance.
   <br/>
   <br/>
  </li>
 </ul>
 Team Oversight &amp; Project Leadership
 <br/>
 <br/>
 <ul>
  <li>
   Oversee and coordinate website developers, application developers, and UI/UX designers.
  </li>
  <li>
   Manage sprint planning, timelines, deliverables, and quality control across digital projects.
  </li>
  <li>
   Ensure technical implementation aligns with client objectives, UX best practices, and performance benchmarks.
  </li>
  <li>
   Review wireframes, prototypes, staging environments, and final releases to maintain quality standards.
  </li>
  <li>
   Facilitate cross-functional collaboration between development, creative, and media teams.
   <br/>
   <br/>
  </li>
 </ul>
 Performance Marketing &amp; Campaign Oversight
 <br/>
 <br/>
 <ul>
  <li>
   Supervise Google Ads, social media ad campaigns (Meta, TikTok, LinkedIn, etc.), and digital performance initiatives.
  </li>
  <li>
   Ensure correct tracking implementation (GA4, GTM, Pixels, Conversion APIs).
  </li>
  <li>
   Evaluate campaign structures, audience segmentation, and budget allocations.
  </li>
  <li>
   Monitor performance metrics and guide optimization strategies in collaboration with media specialists.
   <br/>
   <br/>
  </li>
 </ul>
 Analytics, Reporting &amp; Optimization
 <br/>
 <br/>
 <ul>
  <li>
   Analyze website/app performance metrics, campaign performance, and conversion funnels.
  </li>
  <li>
   Translate analytics data into actionable business insights and strategic recommendations.
  </li>
  <li>
   Build structured monthly and quarterly performance reports.
  </li>
  <li>
   Identify performance gaps and propose scalable growth solutions.
  </li>
  <li>
   Maintain dashboards for real-time performance visibility.
   <br/>
   <br/>
  </li>
 </ul>
 Innovation &amp; Continuous Improvement
 <br/>
 <br/>
 <ul>
  <li>
   Monitor emerging digital trends, AI tools, UX advancements, and MarTech solutions.
  </li>
  <li>
   Recommend platform enhancements, automation opportunities, and digital efficiencies.
  </li>
  <li>
   Drive innovation within digital processes and client solutions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Required Qualifications / Experience
 <br/>
 <br/>
 <ul>
  <li>
   4&ndash;7+ years of experience in digital account management, digital marketing, or digital project management.
  </li>
  <li>
   Proven experience managing cross-functional teams (developers, UX/UI, performance marketers).
  </li>
  <li>
   Strong understanding of website architecture, mobile applications, CMS platforms, and digital ecosystems.
  </li>
  <li>
   Hands-on knowledge of analytics platforms (Google Analytics 4, Google Tag Manager, Data Studio/Looker).
  </li>
  <li>
   Solid understanding of paid media campaign structures across Google Ads and major social platforms.
  </li>
  <li>
   Ability to interpret KPIs such as CPA, ROAS, CTR, conversion rate, LTV, bounce rate, etc.
  </li>
  <li>
   Demonstrated experience handling multiple high-value accounts simultaneously.
  </li>
  <li>
   Strong project management capabilities (Agile/Scrum knowledge is a plus).
  </li>
  <li>
   Excellent presentation, communication, and stakeholder management skills.
  </li>
  <li>
   Fluent in English (Arabic is a strong advantage).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Skills
  <br/>
  <br/>
 </strong>
 Strategic &amp; Analytical
 <br/>
 <br/>
 <ul>
  <li>
   Ability to connect digital product performance with marketing outcomes.
  </li>
  <li>
   Strong knowledge of CRO methodologies and UX optimization principles.
  </li>
  <li>
   Experience building digital growth strategies tied to revenue and acquisition goals.
   <br/>
   <br/>
  </li>
 </ul>
 Technical &amp; Platforms
 <br/>
 <br/>
 <ul>
  <li>
   Familiarity with CMS platforms (WordPress, Shopify, Webflow, custom frameworks).
  </li>
  <li>
   Basic understanding of front-end/back-end development workflows.
  </li>
  <li>
   Knowledge of SEO fundamentals and technical SEO.
  </li>
  <li>
   Experience with dashboarding and data visualization tools.
   <br/>
   <br/>
  </li>
 </ul>
 AI &amp; Automation
 <br/>
 <br/>
 <ul>
  <li>
   Experience leveraging AI tools for analytics, reporting automation, UX research, and digital optimization.
  </li>
  <li>
   Understanding of marketing automation and CRM integrations.
   <br/>
   <br/>
  </li>
 </ul>
 Leadership &amp; Soft Skills
 <br/>
 <br/>
 <ul>
  <li>
   Confident in leading internal and client-facing strategic discussions.
  </li>
  <li>
   Strong decision-making skills backed by data and commercial understanding.
  </li>
  <li>
   Ability to motivate multidisciplinary teams under tight deadlines.
  </li>
  <li>
   Structured thinker with strong organizational discipline.
  </li>
  <li>
   Solutions-driven, proactive, and growth-oriented mindset.
   <br/>
   <br/>
  </li>
 </ul>
 Preferred Skills:
 <br/>
 <br/>
 Strategic &amp; Analytical
 <br/>
 <br/>
 <ul>
  <li>
   Ability to build integrated campaign strategies, not just execute tasks.
  </li>
  <li>
   Strong understanding of audience segmentation, funnel marketing, and content performance metrics.
   <br/>
   <br/>
  </li>
 </ul>
 AI &amp; Tools
 <br/>
 <br/>
 <ul>
  <li>
   Proficiency in using AI tools for research, content ideation, analytics, and automation.
  </li>
  <li>
   Knowledge of TikTok, Meta, and platform-native analytics and campaign dashboards.
   <br/>
   <br/>
  </li>
 </ul>
 Creative &amp; Content
 <br/>
 <br/>
 <ul>
  <li>
   Ability to evaluate creative quality, provide structured feedback, and brief creative teams effectively.
  </li>
  <li>
   Strong sense of platform-specific storytelling (Reels, TikTok, Shorts, LinkedIn).
   <br/>
   <br/>
  </li>
 </ul>
 Leadership &amp; Soft Skills
 <br/>
 <br/>
 <ul>
  <li>
   Confident in leading client meetings and presentations.
  </li>
  <li>
   Proactive, solutions-oriented approach with the ability to manage pressure well.
  </li>
  <li>
   Strong interpersonal skills, capable of motivating and aligning cross-functional teams.
  </li>
 </ul>
</div>


PGA HQ

<div><div>Join a team of proud, passionate, and caring people that together share their diverse talents and backgrounds to serve our members and grow the game of golf. Being at the PGA of America means you are supported, respected, and appreciated for your contributions.</div><div></div><div>
The Digital Business Development &amp; Account Lead is responsible for managing the PGA of America&rsquo;s existing alliance portfolio and developing new digital growth opportunities. Work as a central strategic operator by bridging external partners with internal departments to ensure the commercial and operational health of the organization&rsquo;s digital platforms. Translate high-level organizational goals into tactical execution, qualifying new leads, and proactively seeking strategic alliances that expand the digital ecosystem to better serve PGA Professionals and the golfing public.</div><div><br>
RESPONSIBILITIES (Specific areas of responsibility include but are not limited to):</div><div><br>
Partner Stewardship: Serve as the primary point of contact for a portfolio of strategic partners, managing day-to-day needs and ensuring all contractual obligations and deliverables are met.</div><div><br>
Strategic Expansion: Identify incremental opportunities within existing accounts to deepen partner integration, unlock new mission-driven or commercial value, and maximize renewal potential.</div><div><br>
Tactical Execution &amp; Advocacy: Translate high-level goals into detailed project plans; act as the primary advocate for the digital team in cross-functional forums to ensure digital priorities are represented in the broader PGA roadmap.</div><div></div><div>
Lead Qualification: Act as the first point of contact for inbound partnership inquiries, qualifying leads based on strategic alignment and driving internal evaluation.</div><div></div><div>
Association Stewardship: Educate external partners on the PGA of America&rsquo;s unique identity and mission, ensuring all partnerships prioritize value delivered to PGA Professionals.</div><div></div><div>
Strategic Discovery: Lead the discovery process for new prospects, architecting bespoke solutions that solve complex partner challenges by creatively leveraging, or developing, new opportunities within the PGA digital assets.</div><div></div><div>
Process Standardization: Refine and standardize process frameworks and &quot;playbooks&quot; for partner onboarding and management to ensure a consistent, high-quality experience.</div><div><br>
Digital Product Integration: Manage partner-specific strategies within digital platforms such as PGA Coach, MyPGA, PGA Value Guide, and Golf Retirement Plus (GRP).</div><div><br>
Performance Reporting: Maintain data integrity and reporting for existing accounts; provide real-time, actionable insights into account health and performance metrics for senior leadership.</div><div></div><div>
INCLUSION:</div><div></div><div>
Employees are expected to contribute to a respectful and inclusive team environment by welcoming and respecting others&rsquo; beliefs, backgrounds, identities, abilities, and individuality to help ensure a supportive and engaging experience for Association Members, partners, customers, and guests. PGA of America respects the uniqueness of each employee and offers everyone the means to find their place and thrive.</div><div></div><div>
SHARED VALUES:</div><div></div><div>
Embody the organization's shared values and help ensure the organization's values-based culture thrives by proactively identifying and addressing any shared value challenges and opportunities you are experiencing.</div><div></div><div>
SUPERVISION:</div><div></div><div>
No supervisory responsibilities.</div><div></div><div>
FINANCIAL RESPONSIBILITY:</div><div></div><div>
Responsible for monitoring partner-related financial obligations, processing reconciliations, and assisting the Director with departmental budget tracking.</div><div></div><div>
EDUCATION AND EXPERIENCE:</div><div></div><div>
Bachelor&rsquo;s Degree (B.A.) in Business Administration, Marketing, Sports Management or a related field, or an equivalent combination of education, training, and work experience.</div><div></div><div>
Four to seven years of experience in strategic partnerships, business operations, digital media, or project management.</div><div></div><div>
Proven experience navigating matrixed organizations and gaining buy-in from internal teams (Marketing, Sales, Product, Legal).</div><div></div><div>
Experience within a &quot;digital-first&quot; ecosystem (SaaS, digital media, or tech-enabled services) is preferred.</div><div></div><div>
Knowledge of the golf industry, including market trends and the business needs of PGA Professionals, is preferred.</div><div></div><div>
SKILLS, KNOWLEDGE AND ABILITIES:</div><div><br>
Job Knowledge/Technology: Must have knowledge in strategic account stewardship and digital product ecosystems, specifically the ability to manage high-level partner portfolios. Knowledge in business development and process optimization. Must have working knowledge of Gmail, Google Drive, Google Sheets, and Google Docs. Basic fluency in artificial intelligence (AI) tools and concepts. This includes using AI to enhance business operations and drive innovation, enabling us to better serve our Members and stakeholders.</div><div></div><div><i>
Ability to travel up to 15%.</i></div><div></div><div><i>
This position is not eligible for immigration sponsorship.</i></div><div></div><div>
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.</div><div></div><div>
PGA does not discriminate on the basis of race, color, creed, religion, gender, age, disability, sexual orientation, national origin, citizenship, veteran status, gender identity or expression, marital or familial status, genetic information or any other characteristic protected by federal, state or local law. In addition, to ensure full equality of opportunity in all operations and activities of the organization, every staff member employed by the PGA shall be selected under fair employment procedures that provide equal employment opportunities to all people. DFWP.</div></div>

Digital Business Development & Account Lead

TMA (The Marketing Arm)

<div><div><p>We create cultural resonance for brands. Creativity That Matters is work that shatters the stratosphere. That's why our quest to discover what's next is endless &mdash; because the only thing we're afraid of is the status quo. We make culture our personal playground. We launch far past the expected. We chase curiosity, deep into the shadows. We will never be just another agency. And we've got the audacity to prove it.</p>
<p><b>
We Are TMA.</b></p></div><div>
<div>
<h3 class="jobSectionHeader"><b>Job Overview:</b></h3>
<p>
Reporting to the Associate Account Director, you will lead the day-to-day delivery of interactive web experiences, serving as the connective tissue between creative vision and technical execution. Working in close partnership with creative, UX, and development teams, this role translates briefs into clear requirements and ensures digital ideas are brought to life with craft, precision, and consistency. The Account Manager drives work from intake through launch, aligning teams, managing dependencies, and upholding quality across every phase of the experience. This role is ideal for someone energized by collaboration and problem-solving, who thrives in a fast-paced environment, is comfortable in client facing interactions, and takes pride in turning complex ideas into polished digital experiences.</p>
</div>
</div><h3 class="jobSectionHeader"><b>Responsibilities:</b></h3>
<ul><li>Lead end-to-end delivery of interactive projects, including intake through launch readiness. This includes leading status calls and workflows with Fortune 500 clients across multiple disciplines.</li>
<li>Lead intake and kickoff workflows: gather requirements, capture key project details, align teams, and define next steps</li>
<li>Translate briefs into clear requirements, functional documentation, and actionable handoffs for creative and development teams</li>
<li>Partner with UX/Creative teams to support wireframes and prototypes and ensure build readiness</li>
<li>Partner with developers to clarify scope and approach; support estimation and feasibility conversations</li>
<li>Lead creative reviews and staging reviews, validating experiences against documented requirements</li>
<li>Collaborate with QA partners to support UAT readiness, issue tracking, and launch quality</li>
<li>Maintain clear project visibility through consistent tracking, documentation, and status updates</li>
<li>Provide proactive project communication, including risks, dependencies, decision points, and stakeholder/client updates</li>
<li>Support occasional content workflows (copy/imagery entry, layout validation) depending on platform needs</li>
<li>Proactively contribute to continuous improvement: enhance templates, documentation, and ways of working to reduce friction and increase delivery consistency</li>
</ul><h3 class="jobSectionHeader"><b>Qualifications:</b></h3>
<ul><li>3+ years of experience supporting digital delivery, interactive project coordination, production, or similar roles</li>
<li>Demonstrated experience contributing to interactive work across the full project lifecycle (intake, design/build, QA/UAT, launch)</li>
<li>Strong documentation skills and attention to detail; able to capture requirements clearly and keep teams aligned</li>
<li>Strong verbal communication skills and comfort facilitating working sessions with cross-functional teams</li>
<li>Working knowledge of digital fundamentals, including:</li>
<li><ul><li>Wireframes and prototypes</li>
<li>Figma and/or Adobe XD handoffs</li>
<li>Environments (development, staging, production)</li>
<li>QA/UAT practices</li>
<li>Domains and SSL basics</li>
<li>Integrations and API concepts</li>
<li>CMS and content workflows</li>
<li>Awareness of analytics and tagging concepts</li>
</ul></li><li>Ability to manage multiple active projects simultaneously (typically 3&ndash;5 concurrent initiatives)</li>
<li>Professional, calm communication style with accountability and the ability to navigate feedback and differing perspectives respectfully to all partners involved</li>
</ul>
<p><b>Qualifications (Preferred)</b></p>
<ul>
<li>Experience supporting promotional or brand experiences, digital campaigns, or marketing website builds</li>
<li>Familiarity with Workfront (or willingness to adopt evolving workflow tools)</li>
<li>Comfort creating clear, client-ready documentation and presentation materials</li>
<li>Basic understanding of HTML, CSS, and JavaScript concepts</li>
</ul>
<p><b>The Team</b></p>
<p>
We are a collaborative, cross-functional group focused on delivering modern digital experiences that help brands connect with consumers in meaningful ways. Our work brings together strategy, creative, UX, and technology to launch thoughtful, high-quality experiences for our clients.</p>
<p>
We value clarity, curiosity, and continuous improvement, and we believe the best work happens when teams communicate openly, solve problems together, and take pride in delivering work that is both technically sound and creatively impactful.</p>
<h3 class="jobSectionHeader"><b>
TMA Perks &amp; Benefits:</b></h3>
<ul><li>Continuous training, educational programs, speaker series and workshops</li>
<li>Culture events throughout the year</li>
<li>Communities to connect with</li>
<li>Competitive vacation plan, sick days and personal days to prioritize your mental health</li>
<li>Parental leave</li>
<li>Comprehensive Medical, Dental and Vision plans</li>
<li>401K Retirement Savings Plan</li>
<li>Employee Stock Purchase Plan</li></ul></div>

Account Executive (Digital Experience)

The Plum Tree Group

<div><h2 class="jobSectionHeader"><b>Nature: Onsite</b><br>
<b>Location: Karachi &ndash; Shahr</b><b>e Faisal</b><br>
<b>Job Type: Full-Time</b><br>
<b>Shift: Evening (06:30 PM - 02:30 AM)</b><br>
<b> (06:30 PM - 12:00 AM) - For Females Only</b><br>
<br>
<b>Company Overview:</b></h2><p>
Launchpad Innovations <i>(sister company of </i><b><i>The Plumtree Group</i></b><i>)</i> is a rapidly growing AI-powered business automation platform that helps small to medium-sized businesses scale smarter, not harder. Our comprehensive platform includes 7 AI employees that automate everything from customer service and lead generation to content creation and reputation management. We're revolutionizing how businesses operate by providing enterprise-level AI capabilities at an affordable price point.</p><h2 class="jobSectionHeader"><b>
Position Summary:</b></h2><p>
We are seeking a dynamic and client-focused Account Manager to join our growing team. This role is critical in ensuring our clients maximize their investment in Launchpad's AI-powered platform. You'll be responsible for the complete client journey from onboarding through ongoing success, working closely with our technical experts to deliver exceptional results and drive client retention and growth.</p><h2 class="jobSectionHeader"><b>
Key Responsibilities:</b></h2><h3 class="jobSectionHeader"><b>
Client Onboarding &amp; Implementation</b></h3><ul><li>
Lead client onboarding process for new Launchpad customers, ensuring smooth transition from their previous platforms</li><li>
Develop customized 90 day plans tailored to each client's industry, size, and specific requirements</li><li>
Coordinate with GHL (GoHighLevel) experts to configure and optimize all platform features including but not limited to:<ul><li>
CRM setup and data migration</li><li>
AI Virtual Assistant configuration</li><li>
Conversation AI customization</li><li>
Workflow automation development</li><li>
Social media and content AI setup</li><li>
Reputation management integration</li><li>
Website visitor tracking implementation</li></ul></li><li>
Facilitate seamless data migration from HubSpot and other platforms</li><li>
Deliver platform training sessions to ensure clients are proficient with all features and capabilities</li></ul><h3 class="jobSectionHeader"><b>
Technical Collaboration &amp; Solution Delivery</b></h3><ul><li>
Partner closely with GHL technical specialists to fulfill complex client requirements and custom automation needs</li><li>
Translate client business objectives into technical specifications for our development and configuration teams</li><li>
Coordinate with AI specialists to optimize each of the 7 AI employees for client-specific use cases</li><li>
Oversee integration projects with third-party tools and existing client systems</li><li>
Quality assurance testing of all implementations before client handoff</li></ul><h3 class="jobSectionHeader"><b>
Ongoing Account Management</b></h3><ul><li>
Serve as primary point of contact for assigned client portfolio</li><li>
Conduct regular check-ins and success reviews to ensure clients are achieving desired outcomes</li><li>
Monitor platform usage and performance metrics to identify optimization opportunities</li><li>
Proactively identify expansion opportunities for additional features, users, or upgraded plans</li><li>
Handle escalations and resolve complex client issues in collaboration with technical support teams</li><li>
Develop and maintain strong client relationships that drive retention and referrals</li></ul><h3 class="jobSectionHeader"><b>
Growth &amp; Retention</b></h3><ul><li>
Drive account expansion by identifying opportunities for clients to leverage additional AI employees or premium features</li><li>
Present quarterly business reviews showcasing ROI, performance metrics, and growth opportunities</li><li>
Collaborate with sales team on upselling and cross-selling initiatives</li><li>
Collect and document client feedback for product development and improvement initiatives</li><li>
Maintain high client satisfaction scores and retention rates above company benchmarks</li></ul><h2 class="jobSectionHeader"><b>
Required Qualifications:</b></h2><h3 class="jobSectionHeader"><b>
Experience &amp; Background</b></h3><ul><li>
3+ years of account management or customer success experience, preferably in SaaS or technology companies</li><li>
Proven track record of managing client relationships and driving retention/growth</li><li>
Experience with CRM platforms (GoHighLevel experience highly preferred)</li><li>
Familiarity with marketing automation and business process optimization</li><li>
Experience onboarding clients to complex software platforms</li></ul><h3 class="jobSectionHeader"><b>
Technical Skills</b></h3><ul><li>
Strong understanding of AI and automation technologies and their business applications</li><li>
Proficiency with GoHighLevel platform or similar all-in-one marketing automation tools</li><li>
Basic understanding of integrations and APIs</li><li>
Comfortable with data migration and platform configurations</li><li>
Experience with project management tools and methodologies</li></ul><h3 class="jobSectionHeader"><b>
Core Competencies</b></h3><ul><li>
Exceptional communication skills - both written and verbal</li><li>
Strong problem-solving abilities and analytical thinking</li><li>
Project management expertise with ability to manage multiple complex implementations simultaneously</li><li>
Client-focused mindset with passion for delivering exceptional customer experiences</li><li>
Collaborative approach to working with technical teams and specialists</li><li>
Detail-oriented with strong organizational skills</li><li>
Adaptability to work in a fast-paced, evolving technology environment</li></ul><h2 class="jobSectionHeader"><b>
Preferred </b><b>Qualifications:</b></h2><ul><li>
Bachelor's degree in Business, Marketing, Technology, or related field</li><li>
Experience with AI/automation platforms and understanding of AI agent capabilities</li><li>
Previous experience in digital marketing or business automation</li><li>
Certification in GoHighLevel or similar platforms</li><li>
Experience with data analysis and reporting tools</li><li>
Background in consulting or solution selling</li></ul><p><b>
Culture &amp; Benefits:</b></p><ul><li>
Market-competitive salary with performance-based bonuses</li><li>
Growth-focused and entrepreneurial environment</li><li>
Mentorship from experienced founders and marketing leaders</li><li>
Health insurance and paid leaves</li><li>
Professional development budget for courses and certifications</li><li>
Career growth in a global SaaS-focused organization</li><li>
Access to Launchpad's full platform and AI tools</li></ul><h2 class="jobSectionHeader"><b>
Compensation:</b></h2><p>
Salary: Market competitive (based on experience)<br>
Bonus: Performance-based incentives tied to growth metrics</p><br>
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</p><p>m2JOP372y4</p></div>

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