digital analyst

Sanford Barrows Group

<div>
 <p>
  Data Analyst
 </p>
 <p>
  <strong>
   Digital &amp; Marketing Data Analyst
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description:
  </strong>
 </p>
 <p>
  The
  <strong>
   Digital &amp; Marketing Data Analyst
  </strong>
  acts as a regional marketing analytics and insights role, supporting data‑driven decision making across the Central, South America, and Caribbean region.
 </p>
 <p>
  The role consolidates data and market signals from multiple sources, leads digital analytics and measurement, ensures the effective management of core digital platforms, and supports optimization efforts across channels and distributors. It is a hands‑on position focused on marketing measurement, insight generation, performance diagnostics, digital operations, and data‑driven recommendations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Support digital capability-building initiatives across CSA markets, including KPIs, measurement standards, and best practices.
  </li>
  <li>
   Act as the regional control hub for social listening and digital insights by collecting, synthesizing, and reporting data using Sprinklr and other intelligence tools.
  </li>
  <li>
   Utilize Google Analytics to track web performance, monitor KPIs, and identify user behavior patterns, funnel friction points, and improvement opportunities.
  </li>
  <li>
   Assist in developing and maintaining dashboards for KPI tracking across paid media, social media, and web performance.
  </li>
  <li>
   Conduct ongoing performance diagnostics across channels and markets to identify risks, inefficiencies, and growth opportunities, providing clear, data‑driven recommendations.
  </li>
  <li>
   Collaborate with markets and agencies to ensure high-quality digital execution, including tracking, tagging, and standardized reporting.
  </li>
  <li>
   Translate complex data into actionable insights to improve digital effectiveness, content performance, user experience, and overall marketing impact.
  </li>
  <li>
   Contribute to the continuous optimization of the regional digital ecosystem (web, analytics, tag management, paid media measurement, social listening tools).
  </li>
  <li>
   Ensure Brand Safety by proactively monitoring and analyzing the digital voice of the customer across all platforms.
  </li>
  <li>
   Manage and optimize search advertising (e.g., Google Ads, SA360) across CSA markets, including keyword strategy, bid management, budget allocation, and performance tracking to maximize ROI and conversion outcomes.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Digital &amp; Marketing Data Analyst
  </strong>
  will be part of the Brand &amp; Marketing department and report directly to the Head of Marketing. The
  <strong>
   Digital &amp; Marketing Data Analyst
  </strong>
  will also work closely with the Sales team, Product team, Customer Experience team and other cross-functional teams such as Planning, Channel management and Service departments.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's (Required)
  </li>
  <li>
   Digital Marketing, Data Analytics: 2~4 years (Preferred)
  </li>
  <li>
   English and Spanish (Preferred)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Supported Benefits
  </strong>
 </p>
 <ul>
  <li>
   Auto allowance
  </li>
  <li>
   Meal allowance
  </li>
  <li>
   Work cell phone &amp; plan
  </li>
  <li>
   401(k)
  </li>
  <li>
   401(k) matching
  </li>
  <li>
   Dental insurance
  </li>
  <li>
   Health insurance
  </li>
  <li>
   Paid time off
  </li>
  <li>
   Vision insurance
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Company does not provide visa sponsorship; applicants must be legally authorized to work in the United States.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   ** Only local candidates will be considered as there is no relocation assistance provided.
  </strong>
 </p>
</div>


Data Analyst, Digital & Marketing

Inter Miami CF

<div>Description:
<p><b>
Position Overview:</b></p><ul><li>
Inter Miami CF is looking for a highly skilled Analyst, Business Intelligence with strong analytical and quantitative skills to join the Business Intelligence team. The ideal candidate must have proven experience in analyzing digital data to evaluate the performance of websites, social media platforms, and online campaigns, identify emerging trends, and develop data-driven strategies to enhance marketing and business outcomes.</li><li>
This role is critical to support our digital strategy by extracting meaningful insights from various data sources to drive fan acquisition, retention, and engagement across all digital touchpoints. Candidates who have worked in a digital agency or an organization with a strong focus on digital marketing and analytics are especially encouraged to apply.</li></ul><p><b>
Key Responsibilities:</b></p><ul><li>
Monitor and evaluate the effectiveness of digital initiatives and campaigns, delivering actionable recommendations for optimization.</li><li>
Develop and maintain dashboards and reports to track KPIs and performance metrics across platforms.</li><li>
Apply statistical techniques and data analysis tools to interpret data, uncover insights, and identify patterns and opportunities for growth.</li><li>
Translate complex data findings into clear, actionable insights for stakeholders, including non-technical audiences.</li><li>
Help shape and execute the club&rsquo;s digital and marketing strategy based on data-driven recommendations.</li><li>
Work hand-in-hand with the Digital team, as well as Marketing and Commercial teams, to ensure analytical outputs are aligned with business objectives and directly inform content, campaign, and platform strategies.</li><li>
Stay current with industry trends, tools, and best practices in digital analytics and fan engagement.</li></ul>
Requirements:
<p><b>
Qualifications:</b></p><ul><li>
Bachelor&rsquo;s degree in Statistics, Mathematics, Economics, Computer Science, or a related field. Advanced degree preferred.</li><li>
Minimum of 2 years of relevant experience as a digital analyst or social media consultant.</li><li>
Proven success in designing, implementing, and optimizing digital and social media strategies that drive audience growth and engagement.</li><li>
Demonstrated experience in running and analyzing paid media campaigns using platforms such as Meta Ads (Facebook/Instagram), Twitter Ads, etc.</li><li>
Expertise in tracking and interpreting key performance metrics (e.g., engagement, conversion, reach, ROI) and leveraging insights to refine strategies.</li><li>
Proficiency in analytical tools (e.g., SQL, Excel, R, Python) and data visualization platforms (e.g., Tableau, Power BI).</li><li>
Experience with web and social media analytics tools (e.g., Google Analytics, Relo Metrics, Blinkfire).</li><li>
Excellent communication and storytelling skills with the ability to translate data into compelling narratives for non-technical stakeholders.</li><li>
Ability to work independently and collaboratively in a fast-paced, results-oriented environment.</li><li>
Strong critical thinking and problem-solving abilities.</li></ul></div>

Analyst, Business Intelligence

Foundever

<div></div><div><div><div><div><div><b>Job Description:
</b><div><div><div><div>About Us</div>
</div><div><div>
Foundever&trade; is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we&rsquo;re the team behind the best experiences for +800 of the world&rsquo;s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.</div>
<div>Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.</div>
</div></div><div><div><div>
Job Summary</div>
</div><div><p>
The Real Time Analyst monitors actual vs plan delivery at queue &amp; agent level to ensure that the correct number of agents are available at the right times to achieve the desired service level/KPI.</p>
<ul><li>Need to work on multiple clients using a variety of tools to monitor &amp; report performance</li>
<li>Create and use standard templates to ensure consistent &amp; accurate reporting</li>
<li>Communicate actively with various groups to share call outs/deviations</li>
</ul>
<p>The Real Time Analyst (RTA) is part of the Workforce Management (WFM) team and is responsible for real-time monitoring of service levels and site performance during the day to ensure effective management of the incoming and outbound phone, chat and email volume.</p>
</div></div><div><div><div>
Primary Job Responsibilities</div>
</div><div><ul><li><b>Collect information for RTM</b>
<ul><li>Collect relevant program information about KPIs/BTP (Expectations)</li>
<li>Collect information about What if Scenarios/Alert mechanisms/Escalation guideline for the account</li>
</ul></li><li><b>Queue management (within the interval)</b>
<ul><li>Monitor queue</li>
<li>Manage skills</li>
<li>Situation management</li>
<li>BCP situations: Downtime, System issues, etc.</li>
<li>Routing issues (client side)</li>
<li>Volume allocation (Load balancing client side
</li></ul></li></ul></div></div><div><div><div>Long Description</div>
</div><div><ul><li><b>Intraday management (throughout the day)</b>
<ul><li>Planned to delivery governance (Service KPis, Handling capacity, Shrinkage, Handle time, Line adherence)</li>
<li>Send Staffing Outlook for present day +1 day at the start of shift to share projected plan</li>
<li>Midday reforecast to share plan vs actual delivery and revised O/U based on trends and run rate
</li></ul></li></ul></div></div><div><div><div>Long Description</div>
</div><div><ul><li><b>Schedule Adherence (Agent level)</b>
<ul><li>Update shrinkage segments in WFM tool</li>
<li>Flagging agents out of adherence via Chat rooms/extns/radios</li>
</ul></li><li><b>Reporting</b>
<ul><li>Shrinkage reports</li>
<li>Skill/Account level Interval report</li>
<li>Agent level report</li>
<li>RCA report</li>
<li>Schedule adherence reports</li>
</ul></li></ul></div></div><div><div><div>Long Description</div>
</div><div><p><b>
Work Experience</b></p>
<ul><li>Previous call center experience required</li>
<li>Previous Work Force Management experience is amust</li>
</ul>
<div><b>Languages</b></div>
<ul><li>English B1+ - B2</li>
</ul>
<div><b>Tools and Applications</b></div>
<ul><li>Advanced level of MS Excel (including advanced formulas) and also Word, PowerPoint and Outlook.</li>
<li>VBA macros an asset</li>
<li>Experience with IEX, CMS, Avaya, other WFM tools is an asset</li>
</ul></div></div></div></div></div></div></div><div><div><div><div><div><p>Watch this video to get a sneak peak of the job in action</p></div></div></div></div></div></div><div></div>

German Real Time Analyst

Mindstream

<p><b>HIRING: Banking Business Analyst &ndash; Retail Banking | Qatar</b></p><p>Location: Qatar<br/>Duration: 12 Months (Extendable)<br/>Client: Banking / Financial Services<br/>Experience: 5+ Years</p><p><b>Role Summary:</b></p><p>We are hiring an experienced <b>Retail Banking Business Analyst</b> to support transformation initiatives across <b>digital banking, core banking systems, and retail operations</b>.</p><p><b>Key Responsibilities:</b></p><ul><li>Gather and document <b>retail banking business and functional requirements</b></li><li>Prepare <b>BRDs, FSDs, user stories, process maps, and UAT scenarios</b></li><li>Work across <b>CASA, deposits, cards, loans, onboarding, and digital banking</b></li><li>Map <b>customer journeys (current &amp; future state)</b> including controls and SLAs</li><li>Coordinate with <b>business, IT, compliance, risk, and vendor teams</b></li><li>Support <b>SIT/UAT, defect tracking, go-live, and stabilization</b></li></ul><p><b>Requirements:</b></p><ul><li>5+ years of experience as a Business Analyst in <b>banking/financial services</b></li><li>Strong <b>retail banking domain experience (mandatory)</b></li><li>Experience in <b>core banking, digital banking, cards, loans, or branch operations</b></li><li>Expertise in <b>BRD/FSD documentation, process mapping, and UAT coordination</b></li><li>Understanding of <b>KYC, compliance, and banking processes</b></li></ul><p>Application Question(s):</p><ul><li>Do you have experience as a Business Analyst in retail banking?</li><li>How many years of experience do you have in banking or financial services as a Business Analyst?</li><li>Do you have hands-on experience in core banking, digital banking, cards, or loans projects?</li><li>Do you have experience in preparing BRD/FSD documents and coordinating UAT?</li><li>What is your current and expected salary? Notice period?</li></ul><p>Work Location: In person</p>

Banking Business Analyst – Retail Banking

Oeil-Esprit Digital

<p>Job Opportunity: Content Analyst</p><p><b>Location:</b> Doha, Qatar<br/><b>Company:</b> Oeil-Esprit Digital</p><p>About Us</p><p>Oeil-Esprit Digital is a forward-thinking digital solutions company based in Doha, specializing in content strategy, analytics, and digital transformation. We help organizations harness the power of data and content to engage audiences and drive measurable impact. To support our growing operations, we are seeking a skilled <b>Content Analyst</b> to join our team.</p><p>Role Overview</p><p>The <b>Content Analyst</b> will be responsible for evaluating digital content performance, analyzing audience engagement, and providing insights to optimize strategies. This role requires strong analytical skills, attention to detail, and the ability to collaborate with creative and marketing teams.</p><p>Key Responsibilities</p><ul><li>Collect and analyze data on digital content performance across platforms.</li><li>Develop reports and dashboards to track KPIs and audience engagement.</li><li>Provide insights to optimize content strategies and improve ROI.</li><li>Conduct market and competitor analysis to identify trends and opportunities.</li><li>Collaborate with creative and marketing teams to align content with business goals.</li><li>Ensure accuracy, consistency, and compliance with company standards.</li><li>Prepare presentations and recommendations for senior management.</li><li>Contribute to process improvements to enhance content effectiveness.</li></ul><p>Qualifications</p><ul><li>Bachelor&rsquo;s degree in Marketing, Communications, Data Analytics, or related field.</li><li>2&ndash;4 years of experience in content analysis, digital marketing, or analytics roles.</li><li>Strong proficiency in Excel, SQL, and data visualization tools (Power BI, Tableau, or similar).</li><li>Knowledge of digital marketing platforms (Google Analytics, Meta Ads, SEO tools).</li><li>Excellent analytical, organizational, and communication skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Fluency in English; Arabic is a plus.</li></ul><p>Why Join Us?</p><ul><li>Be part of a dynamic digital solutions company in Doha.</li><li>Play a key role in shaping Oeil-Esprit Digital&rsquo;s content strategies.</li><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career advancement.</li><li>Collaborative, innovative, and growth-driven work culture.</li></ul><p>الراتب المدفوع: QAR٠٫٠٠&nbsp;لكل شهر</p><p>موقع العمل: بشكل شخصي</p>

Content Analyst

Oman Digital Solutions

<p>Oman Digital Solutions is a company that specializes in providing digital transformation services and IT solutions to businesses in Oman. Their services typically include IT consulting, system integration, cloud solutions, digital marketing, software development, and cybersecurity.</p><p><b>Job Description</b></p><p><b>Business Analyst(Banking / Digital Transformation)</b></p><p>A Business Analyst in banking digital transformation acts as the <b>bridge between business teams and IT teams</b>, especially for digital banking systems (mobile apps, online banking, fintech).</p><p><b>Core Responsibilities</b></p><p><b>Typical duties include:</b></p><p><b>1. Requirements &amp; Analysis</b></p><ul><li>Gather business requirements from stakeholders (bank managers, product teams)</li><li>Analyze processes and identify inefficiencies</li><li>Translate needs into:</li><li>BRD (Business Requirement Documents)</li><li>FSD (Functional Specs)</li><li>User stories for Agile teams</li></ul><p><b>2. Digital Transformation Work</b></p><ul><li>Support digital banking initiatives (mobile apps, e-payments, onboarding systems)</li><li>Improve <b>customer journeys and digital experience</b></li><li>Suggest automation and process improvements</li></ul><p><b>3. Collaboration &amp; Delivery</b></p><ul><li>Work with developers, QA, and product managers</li><li>Participate in Agile processes:</li><li>Sprint planning</li><li>Backlog grooming</li><li>UAT (User Acceptance Testing)</li></ul><p><b>4. Implementation &amp; Testing</b></p><ul><li>Ensure solutions meet business goals</li><li>Support testing and go-live of digital products</li><li>Monitor performance after deployment</li></ul><p><b>5. Strategy &amp; Innovation</b></p><ul><li>Contribute to digital transformation strategy</li><li>Use data analysis to recommend improvements</li><li>Apply frameworks like Lean, Six Sigma, or Design Thinking</li></ul><p>نوع الوظيفة: دوام كامل</p><p>الراتب المدفوع: ﷼١٬٥٠٠٫٠٠٠&nbsp;لكل شهر</p><p>موقع العمل: بشكل شخصي</p>

Business Analyst (Banking / Digital Transformation)

Arla Foods

<div>
 <p>
  <strong>
   Business Analyst:
  </strong>
 </p>
 <p>
  We are looking to hire a highly driven Business Analyst to assist the company to improve business efficiency.
 </p>
 <p>
  The Business Analyst will support the Commercial Operations and Digital Transformation agenda by translating business needs into data-driven insights, standardized processes, and scalable digital solutions. The role focuses on strengthening SFA utilization, commercial SOP governance, promotion and pricing implementation and governance, streamlining data insights and dashboards of performance visibility, enabling leadership to make faster and more accurate decisions.
 </p>
 <p>
  The Business Analyst should also be able to utilize the monthly reports to identify business areas in need of improvement and present solutions to stakeholders.
 </p>
 <p>
  To be successful as a Business Analyst, you should be able to effectively manage multiple priorities and projects simultaneously. Ultimately, a top-performing Business Analyst should be able to identify ways in which to improve Business-As-Usual Operations and tracking, facilitate and streamline ways of working to increase company performance, and empower all functions in different work streams.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Business Analyst Responsibilities:
  </strong>
 </p>
 <p>
  &middot; Core Admin Work: Pricing Analysis, Standard Operating Procedure drafting and governance, Business Requirement Documentation
 </p>
 <p>
  &middot; Core Analytical Work: Analyze standard processes and identify gaps and improvements, build Power BI reports and Dashboards to increase visibility on performance and ROI insights.
 </p>
 <p>
  &middot; Maintain, test and improving business and systems operations.
 </p>
 <p>
  &middot; Identifying and capitalizing on improvement opportunities across work streams.
 </p>
 <p>
  &middot; Evaluating the performance of project teams to ensure that targets and deadlines are met.
 </p>
 <p>
  &middot; Acting as a liaison between business and local and global IT teams.
 </p>
 <p>
  &middot; Migrate and maintain all reporting from excel to BI tools.
 </p>
 <p>
  &middot; Be a Business Intelligence super user, and plan all future business upgrades/improvements.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Business Analyst Preferred Skills &amp; Experience:
  </strong>
 </p>
 <p>
  Required Skills to Succeed from day 1:
 </p>
 <p>
  &middot; Bachelor&rsquo;s Degree in Business, or IT.
 </p>
 <p>
  &middot; Proficiency in MS Office (MS Word, Excel, PowerPoint).
 </p>
 <p>
  &middot; The ability to handle multiple projects in a fast-paced environment.
 </p>
 <p>
  &middot; Effective communication and time-management skills.
 </p>
 <p>
  &middot; Excellent problem-solving and analytical skills.
 </p>
 <p>
  &middot; Self-driven and motivated to learn and complete points
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills &amp; Experience that are highly desirable:
  </strong>
 </p>
 <p>
  &middot; Working cross-functionally (sales, supply chain, operations, finance, marketing)
 </p>
 <p>
  &middot; Analyzing mass data and summarizing overall information (customer sell-out data, company sell-in data)
 </p>
 <p>
  &middot; Understanding sales cycle with customers from forecasting to sales, delivery, collection
 </p>
 <p>
  &middot; Strong experience in Excel, Presentation, Business Intelligence tools
 </p>
</div>


Business Analyst

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