digital business analyst

Drive Social Media

<div>Who We Are&hellip; 
Drive Social Media is one of the fastest-growing advertising technology companies in the country. Born out of necessity to provide the best return on investment for our partners, Drive Social Media has developed a cloud-based advertising management platform to achieve better campaign results and transparency while improving advertising efficiencies to stimulate revenue growth. 
We are looking for a Digital Analyst to research and identify ways to build clients&rsquo; targeted audiences and paid media placements across multiple platforms. Responsibilities include, but are not limited to: tracking advertising costs, researching consumer behavior, creating targeted audiences, and exploring market trends and opportunities. 
In order to excel in this role, applicants should have PPC / paid social campaign experience and must be comfortable with processing and analyzing marketing data. The Digital Analyst will ensure successful digital campaigns through efficient use of client marketing budgets and appropriate audiences. 
Responsibilities<ul><li>
Analyze sales funnels and customer intent.</li><li>
Measure ROI of online and offline advertising campaigns.</li><li>
Report on marketing KPIs like leads, conversion rates, and website traffic.</li><li>
Track email campaign metrics (delivery, open rates, click-through rates).</li><li>
Monitor budget distribution and performance of paid ad campaigns.</li><li>
Conduct competitive research and analyze benchmarking data.</li><li>
Recommend website and campaign optimizations.</li><li>
Research and implement marketing tools to support our promotional projects (automation software, social media scheduling etc).</li><li>
Work closely with internal teams to identify opportunities for growing our partners&rsquo; sales digitally.</li></ul>
Requirements 
The ideal candidate will have:<ul><li>
2+ years of experience working with a variety of paid media channels, including; paid social, YouTube, display and paid search at a leading marketing agency.</li><li>
Demonstrable experience with campaign planning, optimization, and analysis.</li><li>
The ability to think adeptly around both creative and analytics and an understanding of how they work together to drive a return on investment.</li><li>
A strong grasp of performance media best practices.</li><li>
Hands-on experience with digital ad platforms, including Facebook Ads Manager and Google Ads. (Bonus points for experience with others such as Snap, TikTok, Twitter, and so on.)</li><li>
An understanding of digital ad tech, inducing the ability to work with conversion tracking systems.</li><li>
Aptitude for working with and gaining insights from data,</li><li>
Strong MS Excel skills, including the use of functions, filters, and pivot tables.</li><li>
Understanding of common paid media metrics as well as broader digital subscription metrics such as LTV, churn rate, etc.</li><li>
The ability to analyze campaign performance data and translate that analysis into key insights.</li><li>
Strong organizational skills and the ability to work within a process management system while also proactively identifying areas for workflow improvement.</li><li>
A desire to work with some of the brightest minds in the industry.</li></ul>
The Ideal Candidate Is<ul><li>
A process-minded forward thinker.</li><li>
All about the metrics, quality and details.</li><li>
An autonomous, passionate worker who claims ownership of their day-to-day work and the outcome of their efforts.</li></ul>
Skills<ul><li>
Real-world experience as a Digital Analyst or in a similar role.</li><li>
Expertise in Google Analytics.</li><li>
In-depth understanding of SEM campaign strategies and SEO practices.</li><li>
Experience with PPC campaigns.</li><li>
Knowledge of MS Excel.</li><li>
Analytical abilities.</li><li>
BSC in Marketing or a relevant field.</li></ul>
Why Drive Social Media&hellip;
Over the past 10 years, we&rsquo;ve been keeping up with the massive shifts in consumer attention to online platforms like Facebook, Instagram, Amazon, and Google and we pride ourselves on comprehending and delivering the industry&rsquo;s best practices and solutions to our partners. 
Come join our 200+ employees at AdWeek&rsquo;s Fastest Growing Agency, Inc. 5,000&rsquo;s six-time award winner, and we&rsquo;ve also been featured in Harvard Business Review, Forbes, AdWeek, NBC, Smart Insights, Glassdoor, NHL.com, Buzzfeed, Entrepreneur Magazine, Startup Grind, Business.com &amp; Medium Business Journal. 
To find out more about us, check out our Culture Insight Video:https://careers.drivesocialnow.com/ 
Benefits&hellip;<ul><li>
Eligible for full health, dental, vision benefits within the first 90 days of employment</li><li>
Drive pays 100% of premiums for STD, LTD, and Life Insurance</li><li>
401k with up to a four percent match after your first full year at Drive</li><li>
Agile and fast paced environment</li></ul> 
Drive Social Media does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. 
#LI-Onsite</div>

Digital Analyst

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Digital Product Analyst
</div></div><div><div>Ref #
</div><div>231438
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 04-Mar-2026</li></ul> 
</div></div></div></div></div><div><div><div><div><div>About the role
The Air Cargo industry is in an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways Cargo is leading this change.
To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo&rsquo;s Digital, Experience &amp; Innovation in Doha as a Digital Product Analyst. Join the QR Cargo family and leave a mark as part of the Digital, Experience &amp; Innovation Team.
In this exciting role, you will be responsible to help develop, deliver, support and manage key digital product(s) built on the Salesforce platform. You will work closely with all departments and service delivery units to assist in business requirements, and collaborate with product team to help deliver and support.
You will be responsible co-ordinate the transition and implementation of various modules of the Salesforce cargo system and support in the implementation and delivery as per the scope and agreed compliance. 
 
As part of your role, your responsibilities will be inclusive of, but not limited to the following:<ul><li>
Supporting the Line Manager for roadmap planning and phased implementation of the various digital products in Cargo.</li><li>
Collect, analyze and identify gaps from user feedback by liaising with relevant departments such as sales, operations, network planning and RM to fill these gaps through process improvement techniques for Customer Experience programs.</li><li>
Conduct business requirements workshops to help document current processes, user stories, as well as define new required enhancements for the various digital products.</li><li>
Assist in identifying how Salesforce capabilities can be utilized to help solve the business challenges.</li><li>
Responsible to help product team product team for all phases of delivery &ndash; requirements, design, configure, go live, adoption and support.</li><li>
Develop solutions in Salesforce through configuration where necessary.</li><li>
Document User Acceptance Testing scenarios and assist in test case execution to help ensure quality releases into production.</li><li>
Actively engage in helping post go-live support and execute change management strategies for the developed solution.</li><li>
Perform other department duties related to his/her position as directed by the Head of the Department.</li></ul>
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.
Together, everything is possible.
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader">Qualifications
</h3></div></div><div><div><div><div>About you
The successful candidate will have the following skills and qualifications:<ul><li>
Bachelor&rsquo;s Degree or Equivalent with Minimum 3 years of job-related experience.</li><li>
Essential Fluent in English language, both written and spoken and well-developed interpersonal skills.</li><li>
Excellent knowledge of MS Word, MS Excel and PowerPoint.</li><li>
Understanding of enterprise digital products and the resulting impacts on system and procedural requirements with regards to Customer Experience.</li><li>
Knowledge of Salesforce platform and its capabilities &ndash; prior development experience on Salesforce is desirable.</li><li>
Proven skills for business analysis and testing in a digital environment.</li><li>
Experience in overall Project Management engagements especially in relation to system transition along with testing and implementation, application support.</li><li>
Possesses solid skills in creating reports, presentations, training, that communicate and track the progress of Customer Experience projects to Management</li></ul>
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
How to apply 
 
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form. 

</div></div><div></div><div><div> 
<div>About Qatar Airways Group
</div> 
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. 
 
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. 
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=231438</div></div></div></div></div></div></div></div>

Digital Product Analyst

Toro Technology Center - India

<div>
 
 
 Job Title:
 
 Business Analyst
 
 
 
 Company
 
 :
 
 
 Toro Technology Center India
 
 
 
 
 Who Are We?
 
 
 
 The Toro Company is a homegrown, Minnesota-based company that has been in business since 1914. We pride ourselves on providing world-class equipment to help maintain the environment that we love, while putting an emphasis on giving back to the communities that surround us. From residential lawns and gardens to Golf Clubs and sports grounds we are a company with a global footprint and a passion for helping people beautify whatever landscape they may be in. With 100+ years of operation under our belt and an average employee tenure of 15 years, come find out what makes The Toro Company the best place to build a career.
 
 
 
 What Will You Do?
 
 
 
 In order to grow and build a successful career with The Toro Company, you will be responsible for:
 
 
 <ul>
 <li>
 Collaborate with digital product owners and business stakeholders to understand objectives, customer needs, pain points, and opportunities within the eBusiness portfolio.
 </li>
 <li>
 Elicit, analyze, document, and manage business and functional requirements through structured intake, approvals, implementation, and fulfillment processes.
 </li>
 <li>
 Translate business needs into clear user stories, acceptance criteria, workflow diagrams, and functional specifications aligned with the digital product vision.
 </li>
 <li>
 Ensure traceability between business objectives, user stories, and delivered solutions throughout the sprint lifecycle.
 
 
 </li>
 </ul>
 
 What Do You Need?
 
 
 
 To be considered for this role, an individual should meet the following minimal requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Information Systems, Computer Science, or a related field.
 </li>
 <li>
 2&ndash;5+ years of experience as a Business Analyst supporting digital, eCommerce, or enterprise software solutions.
 </li>
 <li>
 Experience with requirement and project tracking tools such as Azure DevOps (preferred), Jira, or Trello.
 </li>
 <li>
 Familiarity with software development life cycle (SDLC) and Agile methodologies.
 
 
 </li>
 </ul>
 
 What Can We Give You?
 
 
 
 
 Benefits
 
 
 
 At The Toro Company, we are always working to make sure our employees know just how valued they are. In addition to a competitive salary, an affordable and top tier medical insurance plan many other great benefits - The Toro company offers employees , a variety of perks, including:
 
 
 
 
 Dress for your day
 
 
 - We know you're more productive when you're comfortable, which is why TTC employees are encouraged to take advantage of our casual, corporate environment.
 
 
 
 
 Location
 
 
 &ndash; Conveniently located
 
 Baner, Pune
 
 we are centrally located for most commuters!
 
 
 
 
 Food
 
 
 - Take advantage of our caf&eacute;, which serves both breakfast and lunch. You can grab a snack and a coffee at any time during your day.
 
 
 
 
 Wellness
 
 
 - The Toro Company offers complimentary use of our onsite fitness facility to employees. In addition to physical wellbeing, TTC offers a variety of mental health and financial health resources to all employees.
 
 
 
 
 Volunteerism
 
 
 - The Toro Company is proud to provide employees 20 hours of paid time to volunteer in the community.
 
 
 
 
 Flexible Work Arrangements
 
 
 &ndash; This team is currently implementing a hybrid work schedule. The opportunity to collaborate in the office and work from home part-time, has promoted team-building and flexibility.
 
 
 
 
 Competitive Salary
 
 
 &ndash; The pay range takes into account skills, experience, education, and location. Cash compensation is one piece of our competitive total rewards package. Eligibility and award amounts are determined by company policy and performance metrics.
 
 
 At The Toro Company, we are committed to fostering a secure and trustworthy recruitment process for our applicants. Recruitment fraud is a potential threat to job seekers, so please be aware that throughout our recruitment process, you&rsquo;ll never be required to pay any fees or disclose personal financial details when applying to TTC opportunities.
 
 
 We are proud to be an Equal Opportunity Employer and consider qualified applicants without regard to race, color, religion, sex (including pregnancy and related needs and conditions, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. We are committed to creating an inclusive environment for all employees.
</div>

Business Analyst

Pella

<div>Data Analyst, Digital Pro CX
Urbandale, Iowa (hybrid) 
The Data Analyst on the Digital Pro CX team is responsible for collecting, processing, and analyzing data to assess digital tool performance. This role supports data‑driven decision‑making by evaluating KPIs and synthesizing insights from multiple sources to drive continuous improvements in customer experience.
In this role, you will:
<ul><li>Align with the digital product team to define KPIs for performance tracking.
</li><li>Work with technology partners to collect raw data from systems.
</li><li>Create regular reports for stakeholders, leadership, and the Pro CX team.
</li><li>The Pro CX team will utilize the reports to guide strategic planning and decision‑making.
</li><li>Stakeholders and leaders will use reports for insights and progress tracking.
</li><li>Summarize analytics on performance and trends linked to goals.
</li>Recommend actions to enhance customer experience and guide strategic decisions. 
<li>
</li></ul>QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
<ul><li>3+ years of digital marketing analysis experience.
</li><li>Familiar with Omni-Channel Media Measurement Frameworks (MMM, Incrementality, MTA).
</li><li>Skilled in building dashboards with LookerStudio and Power BI.
</li><li>Proficient with PowerPoint and other presentation tools.
</li><li>Clear data communicator for audiences of all expertise levels.
</li><li>Experienced in Google Analytics, Google Tag Manager, Salesforce, Retool and Oracle Cloud Solutions.</li></ul></div>

Digital Pro CX Analyst

KPMG India

<div>
 
 
 Job Title
 
 : Business Analyst
 
 
 
 Location:
 
 Leh/Ladakh
 
 
 
 Service Line-
 
 Government &amp; Public Sector
 
 
 
 Sub Service Line-
 
 Digital Government Advisory (DGA)
 
 
 
 
 
 Work Arrangement-
 
 Client Location, on-site
 
 
 
 
 
 
 &gt;&gt;About KPMG
 
 
 
 KPMG is a global network of professional services firms providing Audit, Tax, and Advisory services. We operate in 143 countries and territories and have over 265,000 people working in member firms around the world. At KPMG in India, we are committed to delivering high-quality services that help our clients navigate complex challenges and drive sustainable growth.
 
 
 
 
 
 
 &gt;&gt;About the Digital Government Advisory Team
 
 
 
 
 
 
 KPMG India&rsquo;s
 
 Digital Government Advisory (DGA)
 
 practice helps government bodies modernize public services through technology. It offers strategic consulting, digital architecture, and sector-specific solutions across areas like transport, water, justice, and finance. The team enables large-scale e-Governance, data analytics, and automation to improve efficiency and citizen experience.
 
 
 
 
 
 
 &gt;&gt;About the Role:
 
 
 
 We are seeking skilled
 
 Business Analysts
 
 to support large-scale
 
 IT and digital transformation initiatives
 
 in Leh/Ladakh. The role involves end‑to‑end requirement management, documentation, analysis, and coordination with government stakeholders. Candidates with prior experience in government IT projects or digital governance frameworks will be preferred.
 
 
 
 
 
 
 &gt;&gt;Key Responsibilities:
 
 
 
  Gather, analyze, and document business requirements, converting them into clear and actionable deliverables.
 
 
  Prepare and maintain comprehensive project documentation including BRD, FRS, SRS, use cases, user stories, UAT test cases, user manuals, process flows, wireframes, and presentations.
 
 
  Support website and application development projects by validating requirements and ensuring user‑centric design and functionality.
 
 
  Assist in procurement activities, including RFP creation, technical evaluation, and bid process coordination.
 
 
  Collaborate with Project Leads, government departments, vendors, and cross‑functional teams for seamless project execution.
 
 
  Develop dashboards, MIS reports, and perform data analysis to support decision‑making and governance.
 
 
  Provide consultancy on KPI identification, data preparation, visualization, and analytics.
 
 
  Conduct stakeholder discussions, requirement walkthroughs, training sessions, and workshops.
 
 
  Offer insights on emerging technologies such as AI/ML, Data Analytics, Blockchain, IoT, and microservices, and evaluate their applicability in government ecosystems.
 
 
  Identify process gaps and recommend process improvement and digital governance best practices.
 
 
 
 
 
 
 
 
 
 &gt;&gt;Required Qualifications &amp; Experience:
 
 
 
  Bachelor&rsquo;s degree in IT, Computer Science, or a related field.
 
 
  0-6 years of experience in business analysis within IT/digital transformation projects.
 
 
  Strong experience in requirement gathering, documentation, and stakeholder communication.
 
 
  Ability to work with multidisciplinary teams and manage interactions with government stakeholders.
 
 
  Detail-oriented, analytical, proactive, and adaptable.
 
 
 
 
 
 
 &gt;&gt;Preferred Skills:
 
 
 
  Prior experience working on government IT projects, especially in Union Territories.
 
 
  Exposure to website/application development lifecycle.
 
 
  Knowledge of AI/ML, Data Analytics, IoT, Blockchain, and microservices-based architectures.
 
 
  Understanding of e‑governance, IT policies, and digital transformation frameworks
 
 .
 
 
 
 
 
 
 
 
 
 
 &gt;&gt;Skills &amp; Competencies:
 
 
 
 
 
 
  Strong analytical and problem‑solving skills
 
 
  Proficiency in documentation and process mapping
 
 
  Excellent communication and stakeholder management
 
 
  Ability to manage multiple tasks and work under tight timelines
 
 
  Competence in using BI tools for dashboards and visualizations
 
 
  Technical aptitude with awareness of modern digital technologies
 
 
  Strong organizational and coordination abilities
 
 
 
 
 
 
 
 
 &gt;&gt;
 
 Perks &amp; Benefits
 
 
 <ul>
 <li>
 Comprehensive health coverage (medical, dental, vision) and wellness programs
 </li>
 <li>
 Competitive pay with performance bonuses and retirement benefits
 </li>
 <li>
 Flexible work options and generous paid time off, including parental and sabbatical leave
 </li>
 <li>
 Professional development through certifications, global mobility, and learning platforms
 </li>
 <li>
 Inclusive culture with recognition programs, volunteering opportunities, and employee engagement initiatives
 </li>
 </ul>
 
 
 
 
 KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability, or other legally protected status. As an equal opportunity employer, KPMG is committed to fostering a culture where everyone feels welcomed and is treated fairly. If you have any reasonable accessibility or accommodation requirement that will make you more comfortable during the assessment and recruitment process, please let us know and our Talent Acquisition colleague will connect with you.
 
</div>

Business Analyst- Government Advisory

Carrier

<div>Job Title - Salesforce Business Analyst
Preferred Location - Bangalore/Hyderabad, India
Full time/Part Time - Full Time<h3 class="jobSectionHeader">
Build a career with confidence</h3>
Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.
Carrier&rsquo;s Digital Sales and Serve (DSS) Center of Excellence (COE) team is enabling higher digital customer experience capabilities throughout the enterprise. Through centralized investment in technology, talent, and business transformation the team aims to solidify Carrier&rsquo;s position as a leader in sales enablement, service, digital commerce and MarTech spaces. 
This person will collaborate and work closely with the DSS COE product, engineering, and implementation teams to meet roadmap and new initiative commitments. This involves formalizing requirements, running agile ceremonies, and supporting the delivery of technical initiatives within specific time frames and budgets. 
Carrier is a global leader in Heating, Ventilation, and Air Conditioning (HVAC), Refrigeration, and Fire &amp; Security segments with an unmatched product and service portfolio. Carrier&rsquo;s Digital Commerce, Channels, and Experience Center of Excellence team brings together exceptional talent to have unparalleled impact on the company&rsquo;s direction.
Primary Responsibilities
<ul><li>Support digital PODs that are building technology solutions empowering teams to execute multi-channel campaigns using enterprise commerce, marketing and subscription management tools.</li><li>
Analyze and document any derivation, workflow and enrichment required for the project / solution.</li><li>
Lead requirements gathering and advise on scope and options for continuous operational improvement.</li><li>
Build knowledge of business processes with an expectation for facilitating continuous improvement.</li><li>
Collaborate with vendors and internal IT partners to understand and define technical requirements and special Carrier processes.</li><li>
Communicate issues impacting daily operations to the business team and provide updates on resolution.</li><li>
Run critical agile ceremonies such as scrum calls, backlog refinements, and spring reviews.</li><li>
Lead change management activities such as &ldquo;train the trainer&rsquo; sessions and knowledge transfer for IT support teams.</li></ul> 
Key Skills<ul><li>
Experience working on global, multi-year initiatives with cross-functional teams.</li><li>
Self-starter with the ability to work independently and manage multiple projects simultaneously.</li><li>
Knowledge of best practices across sales enablement and customer support.</li><li>
Proven ability to work within globally distributed virtual teams, contribute to projects and deliver results in a diverse, global stakeholder environment</li><li>
Excellent project management skills, with the ability to prioritize and meet deadlines.</li><li>
Strong analytical, strategic, and creative problem-solving skills.</li><li>
Business owner mentality, willingness to roll up your sleeves and do whatever is necessary.</li><li>
Team player with a positive, collaborative work ethic.</li></ul> 
Basic Qualifications<ul><li>
4+ years of professional supporting enterprise-level engineering teams.</li><li>
4+ years of experience working with Salesforce, Copado, or similar enterprise applications.</li><li>
4+ years of hands-on experience in Agile methodologies in a working environment &ndash; demand prioritization, planning, and execution to deliver software solutions.</li><li>
Strong Microsoft PowerPoint and Microsoft Excel skills</li><li>
Fluent spoken and written English</li></ul> 
Preferred<ul><li>
Master&rsquo;s degree and/or similar secondary degree.</li><li>
Salesforce Certifications</li><li>
Experience working with multicultural, multilingual, and multiple time zone, global environments</li><li>
The ability to simplify the complex, quickly define core problem and frame the solution approach</li><li>
Experience in industrial/manufacturing software segments</li><li>
Proficiency in Miro, or similar presentation tools</li></ul> 
Location: Digital Hub India (Hyderabad or Bengaluru)
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.<h1 class="jobSectionHeader">
Benefits</h1><ul><li>
We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.</li><li>
Have peace of mind and body with our health insurance</li><li>
Make yourself a priority with flexible schedules and leave Policy</li><li>
Drive forward your career through professional development opportunities Achieve your personal goals with our Employee Assistance Program.</li></ul><h1 class="jobSectionHeader">
Our commitment to you</h1>
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.
Join us and make a difference.
Apply Now!
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Job Applicant's Privacy Notice:
Click on this link to read the Job Applicant's Privacy Notice</div>

Salesforce Business Analyst

RCSI Medical University of Bahrain

<div>
 
 Reporting to:
 
 Head of IT
 
 
 
 Tenure:
 
 1-Year Fixed Term Contract
 
 
 
 Objective:
 
 The IT Business Analyst will play a role in ensuring the successful delivery of digital initiatives by acting as the key interface between users and the IT team. The role focuses on rigorous analysis of business workflows, accurate translation of requirements into system designs, and ensuring that delivered solutions meet user needs, are fit for purpose, and are embedded effectively into business-as-usual operations. The role will support system development, integration, and process optimisation across academic and business units, with particular emphasis on workflow-based platforms and enterprise systems.
 
 
 
 Key responsibilities:
 
 
 
 
 
 Business Analysis &amp; Workflow Design
 
 
 
 <ul>
 <li>
 Produce, analyse, document, and prioritise business and functional requirements from stakeholders across academic and professional services.
 
 </li>
 <li>
 Analyse existing business processes and design future workflows to improve efficiency, consistency, and user experience.
 
 </li>
 <li>
 Translate business requirements into clear functional specifications and workflow designs that can be implemented by technical teams.
 
 </li>
 <li>
 Facilitate workshops and working sessions to validate requirements, workflows, and proposed solutions.
 
 </li>
 </ul>
 
 
 Delivery Assurance &amp; Implementation Support
 
 
 
 <ul>
 <li>
 Work within agile delivery environments to support the analysis, design, testing, and implementation of new systems and enhancements.
 
 </li>
 <li>
 Define acceptance criteria and support system testing, including user acceptance testing (UAT), to ensure solutions meet agreed requirements.
 
 </li>
 <li>
 Identify gaps, inconsistencies, and risks early in the delivery lifecycle and work with stakeholders to resolve issues proactively.
 
 </li>
 <li>
 Support system rollouts and ensure solutions are transitioned effectively into business-as-usual operations.
 
 </li>
 </ul>
 
 
 Stakeholder &amp; Technical Liaison
 
 
 
 <ul>
 <li>
 Act as a consistent point of contact between business users, IT teams, vendors, and project managers to ensure alignment throughout the delivery lifecycle.
 
 </li>
 <li>
 Contribute to system and integration design discussions, including interfaces, reporting, authentication, and data migration requirements.
 
 </li>
 <li>
 Support the configuration and customisation of SaaS platforms and workflow-based systems in line with institutional needs.
 
 </li>
 </ul>
 
 
 Documentation, Training &amp; Adoption
 
 
 
 <ul>
 <li>
 Produce clear functional, process, and test documentation to support system delivery and ongoing use.
 
 </li>
 <li>
 Prepare and deliver training sessions and user guidance where required to support adoption and effective use of new systems.
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 Person Specification
 
 
 <ul>
 <li>
 3+ years&rsquo; experience in a similar role.
 
 </li>
 <li>
 Experience with relational data modelling, process mapping, data visualisation, reporting.
 
 </li>
 <li>
 Understanding of technical concepts including but not limited to API&rsquo;s, interfaces, data cleansing &amp; security, SaaS based offerings, data manipulation &amp; movement (ETL), relational databases &amp; TSQL, Cloud based platforms such as Azure &amp; automation.
 
 </li>
 <li>
 Ability to quickly establish credibility and operate as a trusted business analysis partner.
 
 </li>
 <li>
 Strong communication and influencing skills, with the ability to engage effectively across all levels &mdash; from eliciting and documenting requirements with users to communicating progress and outcomes to senior stakeholders.
 
 </li>
 <li>
 Proven ability to manage and support a diverse range of stakeholders, including third-party vendors.
 
 </li>
 <li>
 Curious and proactive mindset, with a commitment to continuous learning and improvement.
 
 </li>
 <li>
 Collaborative team player who takes ownership of deliverables and works in a structured, organised manner to meet agreed timelines.
 
 </li>
 </ul>
</div>

IT Business Analyst - 12 Month Contract

Search 10000+ Digital business analyst jobs near you this March. New roles added regularly across leading industries. Apply today.