digital operations analyst

Mindstream

HIRING: Banking Business Analyst &ndash; Retail Banking | QatarLocation: Qatar Duration: 12 Months (Extendable) Client: Banking / Financial Services Experience: 5+ YearsRole Summary:We are hiring an experienced Retail Banking Business Analyst to support transformation initiatives across digital banking, core banking systems, and retail operations.Key Responsibilities:<ul><li>Gather and document retail banking business and functional requirements</li><li>Prepare BRDs, FSDs, user stories, process maps, and UAT scenarios</li><li>Work across CASA, deposits, cards, loans, onboarding, and digital banking</li><li>Map customer journeys (current &amp; future state) including controls and SLAs</li><li>Coordinate with business, IT, compliance, risk, and vendor teams</li><li>Support SIT/UAT, defect tracking, go-live, and stabilization</li></ul>Requirements:<ul><li>5+ years of experience as a Business Analyst in banking/financial services</li><li>Strong retail banking domain experience (mandatory)</li><li>Experience in core banking, digital banking, cards, loans, or branch operations</li><li>Expertise in BRD/FSD documentation, process mapping, and UAT coordination</li><li>Understanding of KYC, compliance, and banking processes</li></ul>Application Question(s):<ul><li>Do you have experience as a Business Analyst in retail banking?</li><li>How many years of experience do you have in banking or financial services as a Business Analyst?</li><li>Do you have hands-on experience in core banking, digital banking, cards, or loans projects?</li><li>Do you have experience in preparing BRD/FSD documents and coordinating UAT?</li><li>What is your current and expected salary? Notice period?</li></ul>Work Location: In person

Banking Business Analyst – Retail Banking

Sanford Barrows Group

<div>
 
 Data Analyst
 
 
 
 Digital &amp; Marketing Data Analyst
 
 
 
 
 
 
 
 Job Description:
 
 
 
 The
 
 Digital &amp; Marketing Data Analyst
 
 acts as a regional marketing analytics and insights role, supporting data‑driven decision making across the Central, South America, and Caribbean region.
 
 
 The role consolidates data and market signals from multiple sources, leads digital analytics and measurement, ensures the effective management of core digital platforms, and supports optimization efforts across channels and distributors. It is a hands‑on position focused on marketing measurement, insight generation, performance diagnostics, digital operations, and data‑driven recommendations.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Support digital capability-building initiatives across CSA markets, including KPIs, measurement standards, and best practices.
 </li>
 <li>
 Act as the regional control hub for social listening and digital insights by collecting, synthesizing, and reporting data using Sprinklr and other intelligence tools.
 </li>
 <li>
 Utilize Google Analytics to track web performance, monitor KPIs, and identify user behavior patterns, funnel friction points, and improvement opportunities.
 </li>
 <li>
 Assist in developing and maintaining dashboards for KPI tracking across paid media, social media, and web performance.
 </li>
 <li>
 Conduct ongoing performance diagnostics across channels and markets to identify risks, inefficiencies, and growth opportunities, providing clear, data‑driven recommendations.
 </li>
 <li>
 Collaborate with markets and agencies to ensure high-quality digital execution, including tracking, tagging, and standardized reporting.
 </li>
 <li>
 Translate complex data into actionable insights to improve digital effectiveness, content performance, user experience, and overall marketing impact.
 </li>
 <li>
 Contribute to the continuous optimization of the regional digital ecosystem (web, analytics, tag management, paid media measurement, social listening tools).
 </li>
 <li>
 Ensure Brand Safety by proactively monitoring and analyzing the digital voice of the customer across all platforms.
 </li>
 <li>
 Manage and optimize search advertising (e.g., Google Ads, SA360) across CSA markets, including keyword strategy, bid management, budget allocation, and performance tracking to maximize ROI and conversion outcomes.
 </li>
 </ul>
 
 
 
 
 
 Digital &amp; Marketing Data Analyst
 
 will be part of the Brand &amp; Marketing department and report directly to the Head of Marketing. The
 
 Digital &amp; Marketing Data Analyst
 
 will also work closely with the Sales team, Product team, Customer Experience team and other cross-functional teams such as Planning, Channel management and Service departments.
 
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor's (Required)
 </li>
 <li>
 Digital Marketing, Data Analytics: 2~4 years (Preferred)
 </li>
 <li>
 English and Spanish (Preferred)
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Supported Benefits
 
 
 <ul>
 <li>
 Auto allowance
 </li>
 <li>
 Meal allowance
 </li>
 <li>
 Work cell phone &amp; plan
 </li>
 <li>
 401(k)
 </li>
 <li>
 401(k) matching
 </li>
 <li>
 Dental insurance
 </li>
 <li>
 Health insurance
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Vision insurance
 </li>
 </ul>
 
 
 
 
 
 Company does not provide visa sponsorship; applicants must be legally authorized to work in the United States.
 
 
 
 
 
 
 
 ** Only local candidates will be considered as there is no relocation assistance provided.
 
 
</div>

Data Analyst, Digital & Marketing

Arla Foods

<div>
 
 
 Business Analyst:
 
 
 
 We are looking to hire a highly driven Business Analyst to assist the company to improve business efficiency.
 
 
 The Business Analyst will support the Commercial Operations and Digital Transformation agenda by translating business needs into data-driven insights, standardized processes, and scalable digital solutions. The role focuses on strengthening SFA utilization, commercial SOP governance, promotion and pricing implementation and governance, streamlining data insights and dashboards of performance visibility, enabling leadership to make faster and more accurate decisions.
 
 
 The Business Analyst should also be able to utilize the monthly reports to identify business areas in need of improvement and present solutions to stakeholders.
 
 
 To be successful as a Business Analyst, you should be able to effectively manage multiple priorities and projects simultaneously. Ultimately, a top-performing Business Analyst should be able to identify ways in which to improve Business-As-Usual Operations and tracking, facilitate and streamline ways of working to increase company performance, and empower all functions in different work streams.
 
 
 
 
 
 
 Business Analyst Responsibilities:
 
 
 
 &middot; Core Admin Work: Pricing Analysis, Standard Operating Procedure drafting and governance, Business Requirement Documentation
 
 
 &middot; Core Analytical Work: Analyze standard processes and identify gaps and improvements, build Power BI reports and Dashboards to increase visibility on performance and ROI insights.
 
 
 &middot; Maintain, test and improving business and systems operations.
 
 
 &middot; Identifying and capitalizing on improvement opportunities across work streams.
 
 
 &middot; Evaluating the performance of project teams to ensure that targets and deadlines are met.
 
 
 &middot; Acting as a liaison between business and local and global IT teams.
 
 
 &middot; Migrate and maintain all reporting from excel to BI tools.
 
 
 &middot; Be a Business Intelligence super user, and plan all future business upgrades/improvements.
 
 
 
 
 
 
 Business Analyst Preferred Skills &amp; Experience:
 
 
 
 Required Skills to Succeed from day 1:
 
 
 &middot; Bachelor&rsquo;s Degree in Business, or IT.
 
 
 &middot; Proficiency in MS Office (MS Word, Excel, PowerPoint).
 
 
 &middot; The ability to handle multiple projects in a fast-paced environment.
 
 
 &middot; Effective communication and time-management skills.
 
 
 &middot; Excellent problem-solving and analytical skills.
 
 
 &middot; Self-driven and motivated to learn and complete points
 
 
 
 
 
 
 Skills &amp; Experience that are highly desirable:
 
 
 
 &middot; Working cross-functionally (sales, supply chain, operations, finance, marketing)
 
 
 &middot; Analyzing mass data and summarizing overall information (customer sell-out data, company sell-in data)
 
 
 &middot; Understanding sales cycle with customers from forecasting to sales, delivery, collection
 
 
 &middot; Strong experience in Excel, Presentation, Business Intelligence tools
 
</div>

Business Analyst

Oeil-Esprit Digital

Job Opportunity: Content AnalystLocation: Doha, Qatar Company: Oeil-Esprit DigitalAbout UsOeil-Esprit Digital is a forward-thinking digital solutions company based in Doha, specializing in content strategy, analytics, and digital transformation. We help organizations harness the power of data and content to engage audiences and drive measurable impact. To support our growing operations, we are seeking a skilled Content Analyst to join our team.Role OverviewThe Content Analyst will be responsible for evaluating digital content performance, analyzing audience engagement, and providing insights to optimize strategies. This role requires strong analytical skills, attention to detail, and the ability to collaborate with creative and marketing teams.Key Responsibilities<ul><li>Collect and analyze data on digital content performance across platforms.</li><li>Develop reports and dashboards to track KPIs and audience engagement.</li><li>Provide insights to optimize content strategies and improve ROI.</li><li>Conduct market and competitor analysis to identify trends and opportunities.</li><li>Collaborate with creative and marketing teams to align content with business goals.</li><li>Ensure accuracy, consistency, and compliance with company standards.</li><li>Prepare presentations and recommendations for senior management.</li><li>Contribute to process improvements to enhance content effectiveness.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Marketing, Communications, Data Analytics, or related field.</li><li>2&ndash;4 years of experience in content analysis, digital marketing, or analytics roles.</li><li>Strong proficiency in Excel, SQL, and data visualization tools (Power BI, Tableau, or similar).</li><li>Knowledge of digital marketing platforms (Google Analytics, Meta Ads, SEO tools).</li><li>Excellent analytical, organizational, and communication skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Fluency in English; Arabic is a plus.</li></ul>Why Join Us?<ul><li>Be part of a dynamic digital solutions company in Doha.</li><li>Play a key role in shaping Oeil-Esprit Digital&rsquo;s content strategies.</li><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career advancement.</li><li>Collaborative, innovative, and growth-driven work culture.</li></ul>الراتب المدفوع: QAR٠٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Content Analyst

Torry Harris Integration Solutions

<div>
 
 
 Designation: Business Analyst
 
 
 
 
 Location: Saudi Arabia (Riyadh)
 
 
 
 
 
 
 
 
 Role Purpose
 
 
 
 
 The Business Analyst (BA) will play a critical role in enabling enterprise modernization and digital transformation initiatives. The role focuses on studying existing customer journeys, business processes, applications, infrastructure, and IT systems, and translating business priorities into a structured modernization roadmap. The BA will act as a bridge between business stakeholders and IT leadership, ensuring alignment with strategic drivers, regulatory needs, and operational pain points.
 
 
 The BA will act as a
 
 bridge between business, operations, compliance, and technology
 
 , ensuring that digital initiatives are
 
 business-led, value-driven, and aligned with Saudi regulatory and Vision 2030 objectives
 
 .
 
 
 
 
 
 
 
 Key Objectives
 
 
 
 <ul>
 <li>
 Analyze current-state customer journeys, business processes, and IT systems
 </li>
 <li>
 Identify pain points, inefficiencies, and technology constraints
 </li>
 <li>
 Define future-state journeys and capabilities aligned with business strategy
 </li>
 <li>
 Develop a prioritized, business-driven modernization and digital transformation roadmap.
 </li>
 </ul>
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 Business &amp; Customer Journey Analysis
 
 
 <ul>
 <li>
 Conduct detailed analysis of customer journeys across digital and non-digital channels
 </li>
 <li>
 Document current-state (&ldquo;as-is&rdquo;) and future-state (&ldquo;to-be&rdquo;) customer journeys
 </li>
 <li>
 Identify friction points related to performance, availability, usability, and data access
 </li>
 <li>
 Align customer journey improvements with business outcomes such as efficiency, scalability, and customer experience
 </li>
 </ul>
 
 
 Process &amp; Capability Assessment
 
 
 <ul>
 <li>
 Analyze end-to-end business processes supporting portfolio management, trading, client relationship management, and digital engagement
 </li>
 <li>
 Identify process gaps caused by system limitations, manual workarounds, or lack of integration
 </li>
 <li>
 Define required business and IT capabilities to support future operating models
 </li>
 </ul>
 
 
 Digital &amp; Modernization Roadmap
 
 
 <ul>
 <li>
 Define a phased modernization roadmap aligned to:
 </li>
 <li>
 Business priorities and strategic initiatives
 </li>
 <li>
 Performance and scalability improvement
 </li>
 <li>
 Governance and analytics enablement
 </li>
 <li>
 Support prioritization based on business value, risk, complexity, and dependency analysis
 </li>
 </ul>
 
 
 Stakeholder Engagement &amp; Alignment
 
 
 <ul>
 <li>
 Work closely with business stakeholders, operations teams, and IT leadership
 </li>
 <li>
 Facilitate workshops, interviews, and working sessions to capture requirements and priorities
 </li>
 <li>
 Translate business needs into clear, actionable requirements and transformation themes
 </li>
 <li>
 Ensure alignment between strategic drivers, regulatory needs, and technology initiatives
 </li>
 </ul>
 
 
 
 
 
 
 Key Deliverables
 
 
 
 <ul>
 <li>
 Customer Journey Maps (As-Is and To-Be)
 </li>
 <li>
 Business Process Models and Capability Maps
 </li>
 <li>
 Pain Point and Gap Analysis Reports
 </li>
 <li>
 Business-Aligned Modernization &amp; Digital Transformation Roadmap
 </li>
 <li>
 High-level requirements and initiative definitions for downstream delivery teams
 </li>
 </ul>
 
 
 
 
 
 
 Required Skills &amp; Experience
 
 
 
 
 
 
 Core Skills
 
 
 
 <ul>
 <li>
 Strong experience as a Business Analyst in digital transformation or IT modernization initiatives
 </li>
 <li>
 Proven ability to map customer journeys, business processes, and IT landscapes
 </li>
 <li>
 Experience working with senior business stakeholders and IT leaders
 </li>
 <li>
 Strong analytical, facilitation, and documentation skills
 </li>
 </ul>
 
 
 
 
 
 
 Soft Skills
 
 
 
 <ul>
 <li>
 Strong communication and stakeholder management capabilities
 </li>
 <li>
 Ability to operate in ambiguous environments and structure complex problems
 </li>
 <li>
 Business-first mindset with strong technology appreciation
 </li>
 <li>
 Collaborative, facilitative, and outcome-oriented approach
 </li>
 </ul>
</div>

Metropolitan Transportation Authority

<div>Description 

<div><div><div> 
Title: Transit Management Analyst Series</div><div> 
Department: Subways</div></div> 
<div><div> 

Authority: TA</div><div> 
Division/Unit: Operations Support (VP&rsquo;s Office) / Operations Training</div></div> 
<div><div> 

Work Location: 14th Street Learning Center</div><div> 
Hours: Various</div></div><div><div> 

Compensation:</div><div> 
</div></div> 
<div><div> 
Assistant Transit Management Analyst I:</div><div> 
$67,933 - $80,421</div></div> 
<div><div> 
Assistant Transit Management Analyst II:</div><div> 
$78,874 - $87,847</div></div> 
<div><div> 
Associate Transit Management Analyst:</div><div> 
$89,162 - $115,445</div></div> 
<div><div> 

Deadline (If Applicable):</div><div> 
Open Until Filled</div></div> 
<div><div> 

Reporting Manager (If Applicable):</div><div> 
Senior Director</div></div></div> 
 
Position Summary: 
This role supports workforce training and operational readiness by developing curriculum, digital learning tools, and technology‑aligned programs such as those involving CBTC. It also manages administrative tasks, training systems, and event support to meet the needs of the electrical and stations teams. 
 
Responsibilities:<ul><li>
Performing administrative tasks and duties as required to meet the unit&rsquo;s business needs.</li><li>
Develop and maintain programs to support current and future operations involving technological changes such as CBTC.</li><li>
Help develop curriculum and digital classes by leveraging new technologies to help train the workforce.
</li><li>Utilize the Enterprise Learning Management system and Enterprise Asset Management System among others to help train the workforce along with running queries and reports.</li><li>
Support various training events and the development of curriculum to support the electrical and stations group.
</li></ul> 
Education and Experience: 
Assistant Transit Management Analyst I and II:
<ul><li>A master's degree from an accredited college or university in business administration, public administration, public policy, engineering, engineering technology, economics, architecture, mathematics, physics, computer science, finance, accounting, transportation planning, industrial psychology, urban planning/studies, human resources management, labor relations, operations research, security management or in a related area, or</li><li>
A baccalaureate degree from an accredited college or university and two years of satisfactory full-time professional experience working in budget administration, accounting, economic or financial administration, engineering, in management or methods of analysis, operations research, organization research or program evaluation, personnel or public administration, staff development, employment program planning or administration, security management; or general administration.</li></ul> 

Associate Transit Management Analyst:<ul><li>
A master's degree from an accredited college or university in business administration, public administration, public policy, engineering, engineering technology, economics, architecture, mathematics, physics, computer science, finance, accounting, transportation planning, industrial psychology, urban planning/studies, human resources management, labor relations, operations research, security management or in a related area, and one year of full‐time satisfactory professional experience working in budget administration, accounting, economic or financial administration, engineering, in management or methods analysis, operations research, organizational research or program evaluation, personnel or public administration, staff development, employment program planning or administration, security management; or general administration; or</li><li>
A baccalaureate degree from an accredited college or university; and three years of full-time satisfactory experience as described in &quot;1&quot; above.</li></ul> 

Desired Skills:<ul><li>
Excellent interpersonal, presentation, written, and verbal communication skills.</li><li>
Excellent computer aptitude including but not limited to: MS SharePoint, MS Teams, MS Excel, PowerPoint, Word, PowerApps and other analytic communication tools.</li><li>
Ability to organize and present material in an effective manner.</li><li>
Ability to use resources effectively and adapt to changing conditions.</li><li>
Must possess strong analytical and problem-solving skills to identify problems</li><li>
Must possess good decision-making skills with a high degree of professional integrity and ethics</li><li>
Possess superior ability to pay attention to details and be thorough in completing work tasks</li></ul> 
 
Selection Method: 
Based on evaluation of education, skills, experience and interview. 
 
Other information: 
Pursuant to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;). 
 
Equal Employment Opportunity: 
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. 
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</div>

Assistant Transit Management Analyst Series

Sapiens IT Consulting

Business Systems Analyst (Strategic Consulting)Firm: Sapiens IT ConsultingOffice: Diplomatic Area, Shatti Al Qurum, MuscatTotal Package: OMR 3,100 per monthThe Role Blueprint Positioned within the prestigious Diplomatic Area of Shatti Al Qurum, Sapiens IT Consulting requires a Business Systems Analyst to bridge the gap between complex client requirements and high-level technical execution. This isn't just a data role; it&rsquo;s a strategic position designed for an analyst who can navigate the nuances of the Muscat corporate landscape and deliver optimized system architectures for our Tier-1 clients.Key Performance Areas<ul><li>Systems Evolution: Identify and document functional gaps in existing business architectures, proposing scalable digital solutions that align with client growth targets.</li><li>Workflow Optimization: Engineer detailed process maps and use-case scenarios to streamline operations within financial and governmental systems.</li><li>Requirement Translation: Serve as the primary liaison between non-technical stakeholders and engineering teams, ensuring technical specifications meet business objectives.</li><li>Integrity Testing: Oversee User Acceptance Testing (UAT) cycles and manage the transition from development to live production environments.</li></ul>Required Expertise<ul><li>Professional Background: 7+ years of experience in systems analysis, specifically within a consulting or professional services firm in the GCC region.</li><li>Academic &amp; Technical: Degree in Computer Science or Business Informatics; CBAP (Certified Business Analysis Professional) designation is highly preferred.</li><li>Linguistic Precision: Advanced C2-level English for high-stakes presentation and documentation.</li><li>Digital Reporting: Expertise in providing asynchronous stakeholder briefings via Loom to maintain project momentum.</li></ul>Context &amp; Location Sapiens IT Consulting offers a premium workstation in Shatti Al Qurum&rsquo;s Diplomatic Area. This position includes an OMR 3,100 monthly remuneration and the opportunity to influence major digital transformation projects across Oman.الراتب المدفوع: ﷼٣٬١٠٠٫٠٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Business Systems Analyst

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Banking Business Analyst – Retail Banking

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Business Analyst

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Business Analyst

Assistant Transit Management Analyst Series

Business Systems Analyst