digital product specialist

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Digital Product Specialist
</div></div><div><div>Ref #
</div><div>227582
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 31-Oct-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is in an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways Cargo is leading this change.</p><p>
To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.</p><p>
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo&rsquo;s Customer Experience Team in Doha as a Digital Product Specialist.</p><p><br>
Join the QR Cargo family and leave a mark as part of the Customer Experience Team.</p><p><b>
About the role</b></p><p><br>
In this exciting role, you will be responsible to help envision, develop, deliver and manage key Salesforce based digital product(s). You will work closely with all departments and service delivery units to identify business objectives, process improvements for respective digital product requirements across the entire cargo journey &ndash; specifically on the Salesforce platform</p><p>
Responsible for the measurement of key processes and to enhance the quality of digital service being delivered to the customer.</p><p>
As part of your role, your responsibilities will be inclusive of, but not limited to the following:</p><ul><li>Analyze and report on trends realized from the feedback that pertain to Cargo products, content, competitors and provide feedback internally to management.</li><li>Supporting the Line Manager for roadmap planning and phased implementation of the various digital products within Cargo.</li><li>Identify gaps from user feedback by liaising with relevant departments such as Sales, operations, network planning and RM to fill these gaps through process improvement techniques for Customer Experience programs.</li><li>Support the customer centric business units in cross utilization of customer information, to identify use cases such as standardized booking that will improve the overall customer experience.</li><li>Conduct business workshops to review process, and to formulate business process improvement for business units using information across cargo life cycle.</li><li>Prepare business requirements for future digital product phases covering use cases with process flow/functional requirements for utilization within the various Cargo departments.</li><li>Conduct business requirements workshops to help document current processes, user stories, as well as define new required enhancements for the various digital products.</li><li>Identify and envision how Salesforce capabilities can be utilized to help solve the business challenges. Champion part of full solution to deliver &ndash; from requirements to go live and support.</li><li>Develop solutions in Salesforce through configuration</li><li>Review digital solutions proposed by delivery teams and ensure scalable &amp; agile solutions as part of signoff.</li><li>Lead the User Acceptance Testing and ensure quality releases into production.</li><li>Play the role of Product Owner for specific digital solutions built on the Salesforce platform</li></ul><p><b><br>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><ul><li>Bachelor&rsquo;s degree or equivalent with at least 5 years of job-related experience.</li><li>Logistics and Transportation background/previous work experience</li><li>Expert understanding of the enterprise digital products and the resulting impacts on system and procedural requirements with regards to Customer Experience</li><li>Proven knowledge of Salesforce platform and its capabilities</li><li>Proven skills for business analysis and process reverse engineering skills in Cargo Industry</li><li>Possesses solid skills in creating reports, presentations that communicate and track the progress of Customer Experience projects to Management level</li><li>Project management essentials</li></ul><p></p><p><b><br>
About Qatar Airways Group</b><br>
<br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.</p><p><b><br>
How to apply</b></p><p>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=227582</div></div></div></div></div></div></div></div>

Digital Product Specialist

Shiv Nadar School

<div>
 <p>
  <strong>
   Position
  </strong>
  : Digital Pedagogy Specialist (Learning Experience Designer)
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Noida
 </p>
 <p>
  <strong>
   Reports to
  </strong>
  : Lead &ndash; CPD
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   THE POSITION
  </strong>
 </p>
 <p>
  We are seeking a Digital Pedagogy Specialist with a strong foundation in teaching and learning who can effectively integrate technology to enhance learning outcomes. This role requires expertise in instructional design and the ability to facilitate high-quality teacher training, ensuring technology serves pedagogical goals.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Instructional Design &amp; Curriculum Development
  </strong>
 </p>
 <ul>
  <li>
   Design engaging, tech-enhanced lesson plans aligned with instructional design models (UDL, backward design, Bloom&rsquo;s Taxonomy, etc.).
  </li>
  <li>
   Create storyboards, e-learning modules, assessment rubrics, and multimedia resources (videos, interactive PDFs, slide decks).
  </li>
  <li>
   Evaluate and integrate educational tools to enhance blended and online learning (both synchronous &amp; asynchronous).
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Teacher Training &amp; Facilitation
  </strong>
 </p>
 <ul>
  <li>
   Plan &amp; conduct teacher-training workshops on effective digital pedagogy and technology integration.
  </li>
  <li>
   Coach educators on integrating technology into their practice to improve student outcomes.
  </li>
  <li>
   Support change management and adoption of digital teaching tools across teams.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Technology Integration (Non-Developer)
  </strong>
 </p>
 <ul>
  <li>
   Work with common teaching platforms (Google Classroom, Moodle/Canvas, MS Teams, Zoom).
  </li>
  <li>
   Pilot and customize digital learning tools (quiz-makers, video authoring, digital whiteboards).
  </li>
  <li>
   Collaborate with curriculum developers, subject experts, and leadership to align tech tools with learning goals.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Educational credentials in pedagogy (B.Ed, M.Ed, MA in Education Technology, or equivalent).
  </li>
  <li>
   2+ years of classroom teaching or teacher-training experience.
  </li>
  <li>
   Demonstrated knowledge of learning theories and instructional design frameworks.
  </li>
  <li>
   Experience using at least two LMS or teaching platforms and two multimedia tools.
  </li>
  <li>
   Work samples (lesson plans, e-learning storyboards, workshop agendas).
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Attributes
  </strong>
 </p>
 <ul>
  <li>
   Experience as an Instructional Designer or Digital Pedagogy Coach.
  </li>
  <li>
   Portfolio of digital modules or teacher-training videos.
  </li>
  <li>
   Experience in K-12 or higher-ed contexts.
  </li>
 </ul>
 <p>
 </p>
</div>


Digital Specialist - Pedagogy

Aspen Pharma Australia

<p>Get AI-powered advice on this job and more exclusive features. </p><p>Direct message the job poster from Aspen Pharma Australia </p><b>Talent Acquisition Specialist at Aspen Pharma Australia </b><p>Aspen Australia is one of the largest pharmaceutical companies in Australia. We have built a portfolio of iconic brands in the OTC market, and are the market leader in several categories. We're a business inspired to make a difference to individual lives by providing quality, affordable medicines and healthcare products. </p><p>We are currently recruiting for a <b>Digital Performance Partner </b> to join our Consumer OTC team and help shape and execute Aspen's digital marketing approach in a fast-evolving, interconnected digital ecosystem. This is a unique opportunity to expand your strategic experience and help drive digital transformation across a portfolio of well-known brands </p><p>Reporting to the Marketing Manager, this pivotal role supports our Brand andNational Account Managers<b>, </b> collaborating across SEM, SEO, content, and website performance to drive meaningful engagement. You'll be the go-to expert for maximising digital/social campaign performance and content strategy - partnering closely with social and media agencies while driving continuous improvement through a test-and-learn mindset. </p><p>We need someone who can see the big picture but isn't afraid to roll up their sleeves - someone who can influence, guide, and lead across a range of internal and external stakeholders. </p><p><b>What you'll do: </b> </p><ul><li>Partner with Brand and National Account Managers to deliver and optimise the digital components of Brand and Customer Plans </li><li>Continuously optimise website performance and content to ensure a cohesive digital presence across all brands </li><li>Review and refine digital activity, guiding ongoing campaign optimisation </li><li>Direct and manage third-party digital and content creators to ensure alignment with strategy, timelines, and budgets </li><li>Maintain robust systems, processes, and approval workflows to ensure all digital content complies with Aspen's Corporate Digital Policy and professional standards </li><li>Provide thought leadership and insights into digital best practices across the OTC portfolio </li> </ul><p><b>What you'll bring: </b> </p><ul><li>Strong experience (8+ yrs) in digital marketing or media, ideally within the FMCG or consumer sector, with a strong focus on brand and customer - gained client or agency side </li><li>Proven experience in SEO/SEM, content performance, and website optimisation </li><li>Strong influencing and stakeholder management skills </li><li>Experience in both strategy and hands-on campaign delivery </li><li>An analytical mindset with a solid grasp of digital metrics and tools </li><li>Tertiary qualifications in a Marketing or related field </li> </ul><p>Aspen Australia is a division of Aspen Pharmacare Holdings Limited. Globally, Aspen manufactures approximately 24 billion tablets annually, has 26 manufacturing facilities at 18 sites on 6 continents and all made possible by our people. </p><b>Seniority level </b><ul><li><b>Seniority level </b>Mid-Senior level </li> </ul><b>Employment type </b><ul><li><b>Employment type </b>Full-time </li> </ul><b>Job function </b><ul><li><b>Job function </b>Marketing and Advertising </li><li><b>Industries </b>Pharmaceutical Manufacturing </li> </ul><p>Referrals increase your chances of interviewing at Aspen Pharma Australia by 2x </p><p>Get notified about new Digital Specialist jobs in <b>St Leonards, New South Wales, Australia </b>. </p><b>Social & Digital Marketing Specialist - Consumer </b><p>Macquarie Park, New South Wales, Australia 2 weeks ago </p><p>Sydney, New South Wales, Australia 13 hours ago </p><p>Millers Point, New South Wales, Australia 18 hours ago </p><p>Sydney, New South Wales, Australia 2 days ago </p><b>Digital Experience Specialist, Australia (12 Months Contract) </b><p>Macquarie Park, New South Wales, Australia 2 weeks ago </p><p>Silverwater, New South Wales, Australia 1 week ago </p><p>Eveleigh, New South Wales, Australia 1 month ago </p><p>Sydney, New South Wales, Australia $80,000.00-$80,000.00 4 days ago </p><p>Greater Sydney Area A$80,000.00-A$100,000.00 1 week ago </p><p>Sydney, New South Wales, Australia 13 hours ago </p><p>Sydney, New South Wales, Australia 6 hours ago </p><p>North Sydney, New South Wales, Australia 2 months ago </p><p>Sydney, New South Wales, Australia 2 weeks ago </p><b>Digital Activation Executive (Healthcare / Retail / Fashion) </b><p>Sydney, New South Wales, Australia 2 days ago </p><p>Sydney, New South Wales, Australia A$80,000.00-A$90,000.00 1 day ago </p><p>Sydney, New South Wales, Australia 3 weeks ago </p><p>Sydney, New South Wales, Australia A$46.00-A$46.00 4 weeks ago </p><p>Sydney, New South Wales, Australia 4 days ago </p><p>Surry Hills, New South Wales, Australia 3 days ago </p><p>Mascot, New South Wales, Australia 5 days ago </p><p>Sydney, New South Wales, Australia 1 day ago </p><p>Sydney, New South Wales, Australia A$95,000.00-A$105,000.00 1 day ago </p><p>Surry Hills, New South Wales, Australia 2 months ago </p><p>Millers Point, New South Wales, Australia 2 days ago </p><p>North Sydney, New South Wales, Australia 2 months ago </p><p>Millers Point, New South Wales, Australia 2 weeks ago </p><p>Sydney, New South Wales, Australia 4 days ago </p><b>Digital Banking Solutions - Opportunities Available </b><p>Sydney, New South Wales, Australia 4 days ago </p><p>Sydney, New South Wales, Australia 21 hours ago </p><p>Sydney, New South Wales, Australia 6 days ago </p><p>We're unlocking community knowledge in a new way. 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Digital Performance Partner

Raqmiyat

<div><div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div><b>10/16/2025</b><b>
</b></div></div><div><p>Job Type</p>
<div><b>Full time</b><b>
</b></div></div><div><p>Job Opening Status</p>
<div><b>In-progress</b><b>
</b></div></div><div><p>Work Experience</p>
<div><b>4-5 years</b><b>
</b></div></div><div><p>Industry</p>
<div><b>Technology</b><b>
</b></div></div><div><p>City</p>
<div><b>Riyadh</b><b>
</b></div></div><div><p>State/Province</p>
<div><b>Riyadh</b><b>
</b></div></div><div><p>Country</p>
<div><b>Saudi Arabia</b><b>
</b></div></div><div><p>Zip/Postal Code</p>
<div><b>11564</b><b>
</b></div></div></ul></div><div><h3 class="jobSectionHeader"><b>About Us</b></h3>
<div><div>Raqmiyat is a UAE-based IT and digital transformation company specializing in consulting, staffing, and enterprise technology solutions. We empower banking, government, and enterprise clients across the Middle East to achieve their digital objectives.</div><br>
</div><p></p><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<div><div>We are seeking a <b>Saudi National Digital Transformation Specialist</b> with <b>3+ years of experience</b> in driving digital initiatives, process optimization, and technology adoption. The ideal candidate will help organizations enhance operational efficiency, implement innovative digital solutions, and support business transformation projects. This role is suited for professionals passionate about leveraging technology to improve processes and deliver measurable business outcomes.</div><p><b><br>
Key Responsibilities:</b></p><ul><li><p><br>
Lead or support <b>digital transformation projects</b> across business units.</p></li><li><p><br>
Analyze existing processes and workflows to identify opportunities for <b>digitalization and automation</b>.</p></li><li><p><br>
Collaborate with stakeholders to define <b>digital strategy, objectives, and KPIs</b>.</p></li><li><p><br>
Evaluate, recommend, and implement <b>digital tools and platforms</b> to improve efficiency.</p></li><li><p><br>
Manage change management activities including <b>training, documentation, and adoption strategies</b>.</p></li><li><p><br>
Monitor project progress, prepare reports, and provide insights on the impact of<b> digital initiatives</b>.</p></li><li><p><br>
Coordinate with IT teams, vendors, and consultants for <b>system implementation and integration</b>.</p></li><li><p><br>
Stay updated on <b>emerging technologies and digital trends</b> relevant to the organization.</p></li><li><p><br>
Develop <b>business cases and ROI analysis</b> for proposed digital solutions.</p></li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><p><b>
Skills Required:</b></p><ul><li><p><br>
3+ years of experience in <b>digital transformation, business process optimization, or technology implementation</b>.</p></li><li><p><br>
Strong knowledge of <b>digital tools, automation platforms, and enterprise applications</b> (ERP, CRM, collaboration tools, workflow tools).</p></li><li><p><br>
Experience with <b>project management</b> and digital initiative execution.</p></li><li><p><br>
Ability to analyze processes, identify inefficiencies, and recommend solutions.</p></li><li><p><br>
Strong <b>stakeholder management and communication skills</b>.</p></li><li><p><br>
Knowledge of <b>change management principles</b> and best practices.</p></li><li><p><br>
Ability to measure and report on <b>digital KPIs and transformation impact</b>.</p></li><li><p><br>
Bachelor&rsquo;s degree in <b>Information Technology, Business Administration, Digital Business, or a related field</b>.</p></li></ul></div></div></div><p></p>

Digital Transformation Specialist (Saudi National)

RP International

<div>
 <p>
  <strong>
   Job Purpose
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are seeking a Digital Product Lead who will be
  <strong>
  </strong>
  responsible for driving the bank&rsquo;s digital transformation across core retail products, including accounts, cards, payments, and lending. The role leads a team of digital specialists, product managers, and engineers to design and deliver innovative, customer-centric solutions that enhance user experience, operational efficiency, and business growth.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Define and execute the digital strategy for retail banking, ensuring alignment with overall business objectives.
  </li>
  <li>
   Lead product innovation by identifying emerging technologies, market trends, and evolving customer needs.
  </li>
  <li>
   Build and manage a high-performing, cross-functional digital team that fosters collaboration and continuous improvement.
  </li>
  <li>
   Enhance customer experience through data-driven insights, feedback, and journey optimization.
  </li>
  <li>
   Apply customer experience design principles and agile delivery practices to ensure effective outcomes.
  </li>
  <li>
   Ensure all digital initiatives comply with banking, risk, and data security standards.
  </li>
  <li>
   Manage multiple digital projects and stakeholders to deliver impactful, scalable solutions.
  </li>
 </ul>
 <p>
 </p>
</div>


Digital Product Lead – Retail Banking

Hitachi

<div><p><b>Description</b>
</p><p><b><i>Global Digital HR Experience Specialist</i></b></p><p></p><p><b>
Location:</b> Global (preferably India, open to Europe)</p><p><b>
Department:</b> Global DHR</p><p><b>
Reports to:</b> Director of Digital Experience</p><p></p><p><b>
Role Overview</b></p><p></p><p>
As a Digital HR Experience Specialist, you will play a pivotal role in embedding a human-centered approach across Digital HR landscape. You will champion the &ldquo;people lens&rdquo; in decision-making, ensuring that employee experience is prioritized at every stage of the HR Digital journey. This role is instrumental in shaping and governing the Voice of the Customer, driving actionable insights, and influencing global stakeholders across Digital HR, both globally and regionally partnering with sectors.</p><p></p><p><b>
Key Responsibilities</b></p><p></p><ul><li><p>
Oversee the design of end-to-end employee journeys (e.g., onboarding, learning, performance, mobility) across digital HR platforms in close partnership with COEs.</p></li><li><p>
Moments That Matter: Identify, design, and oversee critical touchpoints in the employee&rsquo;s digital HR journey that significantly impact engagement and satisfaction in employee lifecycle.</p></li><li><p>
Ensure digital experiences are consistent, intuitive, and reflective of the company&rsquo;s EVP and culture.</p></li><li><p>
Voice of the Employee Governance: Build and maintain governance frameworks for collecting and analyzing employee feedback on digital HR platforms through reference groups, surveys, focus groups, continuous listening, and pulse checks.</p></li><li><p>
Insight-Driven Recommendations: Translate insights into actionable improvements and business cases for investment. Drive the identified strategic recommendations in close partnership with global Digital HR CoE and Sector leads.</p></li><li><p>
Report experience impact to HR and leadership (e.g., adoption, productivity, engagement).</p></li><li><p>
Stakeholder Collaboration: Partner with cross-functional teams and stakeholders to ensure alignment and integration of people experience initiatives across the organization.</p></li></ul><p></p><p><b>
Qualifications</b></p><p></p><p><b>
Education &amp; Background</b></p><ul><li><p>
Bachelor&rsquo;s or Master&rsquo;s degree in HR, Information Technology, or a related field.</p></li><li><p>
3&ndash;5 years of experience in managing digital HR Platforms, employee experience, UX/UI, customer experience (CX), or web content management.</p></li><li><p>
Experience working with cross-functional teams (IT, design, HR, analytics, etc.).</p></li></ul><p></p><p><b>
Technical Skills</b></p><ul><li><p>
Working Knowledge of HR technology platforms especially Workday.</p></li><li><p>
Understanding of Design Thinking, Service Design and UX principles, digital accessibility standards (WCAG), and responsive design best practices.</p></li><li><p>
Ability to interpret and act on data insights to optimize digital experiences.</p></li><li><p>
Strong analytical skills with the ability to translate data into actionable insights and capability to use analytics tools</p></li><li><p>
Familiarity with design tools such as Adobe XD, Figma, or Sketch and facilitation tools such as Miro, Mural etc.</p></li><li><p>
Familiarity with survey tools, listening platforms, and experience design methodologies.</p></li></ul><p></p><p><b>
Soft Skills</b></p><ul><li><p>
Strong human-centric mindset with the ability to translate employee needs into engaging digital experiences.</p></li><li><p>
Excellent communication, collaboration, and stakeholder management skills.</p></li><li><p>
Strong problem-solving and project management abilities; comfortable managing multiple priorities<b>.</b></p></li><li><p>
Detail-oriented, creative, and passionate about improving the customer digital journey.</p></li><li><p>
Passion for creating inclusive, engaging, and meaningful employee experiences.</p></li></ul></div><p></p>

Global Digital HR Experience Specialist

PayTech Nexus Ltd

About the job SME & Corporate Digital Products <p><b>JOB TITLE:</b> SME & Corporate Digital Products</p><p><b>TERM:</b> 12 months</p><p><b>CLIENT LOCATION: </b>Riyadh, KSA</p><p><b>DIVISION:</b> Financial Services / SME Technology Platform</p><p><b>RELEVANT</b> <b>EXPERIENCE:</b> 10 years+ of relevant experience</p><p><b>MANDATORY REQUIREMENTS :</b></p><ul><li>Experience across digital banking, fintech, and enterprise UX</li><li>Immediately available</li><li>KSA/GCC experience</li></ul><p><b>PURPOSE OF JOB</b></p><p>The role is to set up and lead the in-house design function for one of our key digital business units focused on SME & corporate customers. The product is already live and gaining traction; the next chapter is about elevating the user experience, delivering on customer feedback, and creating a world-class design practice that is integrated deeply with product and tech teams.</p><p><b>TASKS</b></p><p><b>Core Responsibilities and Accountabilities</b></p><ul><li>Build the In-House Design Studio: Lead the setup of a scalable design function from scratch, including org structure, roles, tools, and best practices.</li><li>Design-Led Product Evolution: Continuously analyze live product journeys, run diagnostics, and ship design changes that immediately uplift UX and customer satisfaction.</li><li>Cross-Functional Collaboration: Design and implement workflows that promote seamless collaboration between product, design, and engineering with a focus on speed, clarity, and shared ownership.</li><li>Recruit & Mentor Local Talent: Hire, onboard, and coach a team of Saudi designers across product design, UX, and UI disciplines.</li><li>Process Implementation: Establish a design operations framework that fits the org's rhythmfrom sprints and reviews to quality checks and stakeholder alignment.</li><li>Experience Governance: Ensure all design output meets high standards of usability, accessibility, and brand consistency.</li></ul><p><b>KPIs</b></p><ul><li>Conversion Rates: Higher completion across key user flows such as onboarding, transactions, and service requests.</li><li>Task Efficiency: Reduced friction, faster completion times, and improved usability scores across the platform.</li><li>Customer Satisfaction: Positive feedback from users, reflected in qualitative research.</li></ul>

SME & Corporate Digital Products

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