digital research analyst

Kijamii

<div>
 
 
 ABOUT Kijamii:
 
 
 
 Kijamii is an independent, award-winning advertising agency driven by innovation and culture, with a rich legacy of over 14 years, operating regionally with offices in Dubai, Cairo and Riyadh.
 
 
 
 
 
 
 Reports To:
 
 
 
 Consumer Insights Director
 
 
 
 
 
 
 Job Purpose:
 
 
 
 The Consumer Insights Analyst is a passionate researcher who will lead and execute consumer insights and digital research projects by applying diverse research methods, analyzing data, and turning findings into actionable recommendations. The role acts as the main client contact, supports brand and agency teams in shaping communication strategies, and drives innovation in research frameworks and reporting. It requires independent project management, strong client communication, and proficiency in digital analytics tools to deliver measurable value and impact.
 
 
 
 
 
 
 RESPONSIBILITIES AND TASKS:
 
 
 <ul>
 <li>
 Chooses the right research approach to deliver value to clients (E.G Surveys, digital conversations, etc).
 </li>
 <li>
 Draws insights &amp; actionable recommendations from the research itself.
 </li>
 <li>
 Innovate in research framework, structure &amp; presentations.
 </li>
 <li>
 Independently handle diverse Consumer Insights projects.
 </li>
 <li>
 Acts as frontline for client communication.
 </li>
 <li>
 Works in liaison with brand teams, agency project managers to power up communication strategy &amp; campaign ideation outline.
 </li>
 </ul>
 
 
 
 
 
 JOB SPECIFICATIONS:
 
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree in a related field
 
 
 
 Experience
 
 
 
 (2-4) years of experience in digital research/social listening or social media analytics.
 
 
 
 Skills
 
 
 
 
 
 
 <ul>
 <li>
 Acquainted with diverse research approaches.
 </li>
 <li>
 Proficient in social media reporting metrics.
 </li>
 <li>
 Skilled in using Google solutions (specifically Google Sheets &amp; Google Slides).
 </li>
 <li>
 Strong presentation skills with the ability to communicate independently with clients.
 </li>
 <li>
 Flexible and able to accommodate pop-up requests.
 </li>
 <li>
 Good knowledge of Excel.
 </li>
 <li>
 Proficient in social analytics tools and data analytics tools
 </li>
 <li>
 Previous experience in a marketing agency is a plus
 </li>
 </ul>
 
 
 
 
 This position is open until
 
 September, 10 2025
 
 
 
 
 
 
 Placement is based on the candidate&rsquo;s experience and skills. Only candidates who make it to the shortlist will be contacted.
 
 
 
 
 
 &ldquo;
 
 We thank all individuals who have expressed interest in working at Kijamii
 
 .&rdquo;
 
</div>

Consumer Insights Analyst

TAT IT Technolgies

<div>
 
 We have an urgent requirement for Digital Analyst--in Insurance Domain , for our client in Dubai
 
 
 
 At our multinational customer, we&rsquo;re passionate about helping achieve their ultimate potential. Our customers are curious and action-oriented,
 
 
 always striving to improve themselves and those around them. We&rsquo;re active listeners working to ensure understanding and problem solvers developing innovative solutions.
 
 
 If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
 
 
 
 Purpose of the role
 
 
 
 As a Digital Analyst, you will act as a bridge between an organization's business needs and its digital capabilities, facilitating communication and enabling improvements in
 
 
 business processes and systems. You will be responsible for collaborating with the product owner and business to support, ideate, design, prototype, and implement end
 
 
 to-end solutions that address real, unmet needs and challenges.
 
 
 
 Your Responsibilities
 
 
 
 <ul>
 <li>
 Research and analyze market trends, emerging technologies, and competitive landscape to identify opportunities for digital innovation.
 </li>
 <li>
 Tailor and implement specific initiatives to drive adoption and enable the digital transformation of the organization.
 </li>
 <li>
 Embed digital tools across the organization to resolve pain points &amp; capitalize on digital transformation opportunities of the services.
 </li>
 <li>
 Support transformation programs with a focus on client experience, business process and data, leveraging the transformative power of digital technology to deliver customer value and business improvements.
 </li>
 <li>
 Work with cross-functional teams to conceptualize, develop, and launch innovative digital products, services, and solutions.
 </li>
 <li>
 Conduct thorough analysis of existing practices, processes, and systems to identify areas for improvement.
 </li>
 <li>
 Collaborate with stakeholders to gather and document business requirements for digital initiatives
 </li>
 <li>
 Develop comprehensive test plans and test cases for policy servicing features. Participate in test case execution, providing subject matter expertise and ensuring that test cases align with business requirements.
 </li>
 <li>
 Drive the adoption of agile methodologies and best practices to accelerate digital innovation delivery.
 </li>
 <li>
 Collaborate with business units and support with ML and Analytics use case roll outs for different businesses in various offices enabling data-driven decision
 
 
 </li>
 </ul>
 making.
 
 
 <ul>
 <li>
 Monitor, evaluate, and communicate the progress and the performance of digital innovation initiatives against defined KPIs and make recommendations for continuous improvement.
 </li>
 <li>
 Identify, report, and track defects, working closely with the development team to
 
 
 </li>
 </ul>
 ensure timely resolution.
 
 
 
 Experience
 
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 Academic background in Operations/ Engineering/ Technology
 </li>
 <li>
 At least 5 years of experience in digital analytics, project coordination, or a related role.
 </li>
 <li>
 Understanding of digital product development processes.
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Project or program management
 </li>
 <li>
 Knowledge and experience working with Python, Java, and SQL.
 
 
 </li>
 </ul>
 
 Job Description
 
 
 
 <ul>
 <li>
 Experience working within an agile development environment.
 </li>
 <li>
 Strong analytical skills and proficiency with analytics tools (e.g., Google Analytics, Adobe Analytics).
 </li>
 <li>
 Proficiency in project management tools (JIRA, Confluence, MS Project, other planning tools).
 </li>
 <li>
 Familiarity with data visualization tools (e.g., Tableau, Power BI) is a plus.
 
 
 </li>
 </ul>
 Skills: digital,insurance,"digital analyst"
</div>

Digital Analyst--in Insurance Domain

Deloitte

<div>
 
 Summary
 
 
 
 
 Position Summary
 
 
 
 
 Product Analyst - Deloitte Support Services India Private Limited
 
 
 
 Deloitte Global seeks a Product Analyst with experience in digital marketing and digital products to assist with a long-term project. The Product Analyst will work with a global team on a major global initiative to plan and monitor business activities during the project. This is an exciting opportunity to be a key influencer in shaping Deloitte Global&rsquo;s digital marketing agenda and priorities, along with leading the delivery of a cutting-edge and market-leading approach across the Deloitte network.
 
 
 The Product Analyst will be aligned to support the Digital Channels &amp; Ecosystems Strategy team within the Global Brand.
 
 
 
 Work you will do:
 
 
 
 <ul>
 <li>
 Support the Digital Experience Product Manager &amp; Leads in identifying, documenting and tracking stakeholder priorities and enhancement requests
 </li>
 <li>
 Collaborate with technology business analysts to review requirements for new features and functionalities
 </li>
 <li>
 Support the product manager in coordinating user acceptance testing activities in support of Digital channel product releases
 </li>
 <li>
 Test drive new features and functionalities and report feedback to the technology team
 </li>
 <li>
 Support the creation of documentation and training materials as needed
 </li>
 <li>
 Perform site audits as requested by Digital Engagement Manager for adherence to digital strategies
 </li>
 <li>
 Manage product administrative duties like user access control, program team site, gather and report statuses to program leaders
 </li>
 <li>
 Support program relationships with local country marketing teams as identified by the program leadership
 </li>
 <li>
 Perform tasks as assigned by Product Managers related to digital marketing products, including the Deloitte.com website
 </li>
 <li>
 Respond proactively to both business and project issues and escalates appropriately.
 </li>
 <li>
 Post on knowledge sharing and team collaboration sites
 </li>
 <li>
 Share best practices internally/externally
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree: Advanced degree preferred
 </li>
 <li>
 experience preferred
 
 
 </li>
 </ul>
 Skills:
 
 
 <ul>
 <li>
 Strong communications skills - excellent writing and editing skills, with confident presentation skills
 </li>
 <li>
 Strong executive presence
 </li>
 <li>
 Strong product management, project management, time management, and organizational skills
 </li>
 <li>
 Strong research and analytical skills; confidence in providing insights and recommendations
 </li>
 <li>
 Demonstrated ability to quickly learn new products and technologies
 </li>
 <li>
 Advanced Microsoft Office skills &ndash; particularly in PowerPoint and Excel &ndash; with the ability to create high quality and impactful deliverables
 
 
 </li>
 </ul>
 
 Our purpose
 
 
 
 Deloitte&rsquo;s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
 
 
 
 Our people and culture
 
 
 
 Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
 
 
 
 Professional development
 
 
 
 At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
 
 
 
 Benefits To Help You Thrive
 
 
 
 At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially&mdash;and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
 
 
 
 Recruiting tips
 
 
 
 From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
 
 
 Requisition code: 310017
</div>

Analyst DDAI Global Brand - Hyderabad

<div>
 
 Deloitte provides Technology &amp; Transformation services to nearly 90% of the Fortune Global 500&reg; and thousands of private companies. Technology &amp; Transformation services cover world class and innovative technology development &amp; implementation and architecture design &amp; technology strategy. Deloitte also has strategy, risk &amp; transactions, audit &amp; assurance and tax &amp; legal services.
 
 
 
 
 
 Building on its 175-plus year history, Deloitte spans more than 150 countries and territories. Our more than 460,000 professionals deliver measurable and lasting results that help reinforce public trust in capital markets, enable clients to transform and thrive, and lead the way toward a stronger economy, a more equitable society and a sustainable world.
 
 
 Our organization has grown tremendously in both scale and capabilities, yet our shared culture and mission -to make an impact that matters- remains unchanged. This is evident not only in Deloitte&rsquo;s work for clients, but also in our WorldClass ambition, our WorldClimate initiative and our ALL IN diversity and inclusion.
 
 
 
 
 
 Part Business. Part Creative. Part Technology. One hundred percent digital.
 
 
 
 
 
 At Deloitte Digital, technology, creativity, and innovation intersect with fun and serious intent to build outstanding digital solutions. We are growing our Deloitte Digital Studio team to imagine, deliver, and run more great digital solutions for our clients.
 
 
 
 
 
 With an ever-increasing number of digital studios spread across the globe, the team at Deloitte Digital includes strategists, UX/UI designers, service designers, product owners, business analysts, software architects &amp; engineers, and digital marketers. A powerful combination of technology skills, creativity, and business acumen. We provide our clients with a full suite of digital services covering digital strategy, user experience, content, creative, engineering, and implementation across mobile, web, and social media channels. Deloitte Digital is committed to helping clients unlock the business value of emerging technologies. However, we are always looking for better and more fun ways to do things.
 
 
 
 
 
 
 A career as unique as you are
 
 
 
 
 
 
 Deloitte Digital has a fantastic opportunity for an experienced Business Analyst to join the team. You will work with our team of thinkers, designers, and engineers to deliver compelling solutions to big-name clients. Deloitte Digital offers enormous opportunities for growth and development and the chance to grow your career in your chosen direction.
 
 
 
 
 
 
 What will you be doing?
 
 
 
 
 
 
 We love agile, so every day is different, but you can expect to:
 
 
 
 
 
 
 Project Delivery, Development, Support, and Maintenance
 
 
 
 
 
 <ul>
 <li>
 Gather and identify detailed business requirements from various stakeholders and convert them into business analysis outputs to meet business needs. Such as Technical Analysis, Business/Technical Requirements Definition, Functional/Non-Functional Specifications, User Stories, Acceptance Criteria, and Acceptance Test plans,
 </li>
 <li>
 Actively engage with internal and external stakeholders to manage conflicting requests and ensure continuous alignment on priorities,
 </li>
 <li>
 Collaborate with architects, designers, and developers in the definition of technical solutions,
 </li>
 <li>
 Perform and document functional tests, UAT, and regression testing to ensure bug-free software,
 </li>
 <li>
 Manage the product backlog across multiple agile teams for sprint and release planning,
 </li>
 <li>
 As part of the agile team, contributing towards effort estimations,
 </li>
 <li>
 As part of the agile team, being responsible as a single point of contact for supporting the team as a support engineer.
 </li>
 </ul>
 
 
 
 
 
 Product Strategy and Management
 
 
 
 
 
 <ul>
 <li>
 Take the lead on running workshops, gathering requirements to help solve some of the most exciting problems for our clients,
 </li>
 <li>
 Liaise with product owners and industry leaders to drive the product definition,
 </li>
 <li>
 Identify opportunities for innovation and improvement within your area of influence,
 </li>
 <li>
 Research the latest digital trends, best practices, and technologies,
 </li>
 <li>
 Support cross-functional projects focused on high-priority strategic initiatives and accelerated growth,
 </li>
 <li>
 Ability to develop good working relationships, with a commitment to professional and client service excellence.
 </li>
 </ul>
 
 
 
 
 
 Customer Experience Strategy and Service Design
 
 
 
 
 
 <ul>
 <li>
 Ability to execute visual, information, interaction, and service design elements that meet business and customer needs through the entire experience lifecycle,
 </li>
 <li>
 Ability to create personas and document customer journeys/business flows,
 </li>
 <li>
 Ability to create user story mapping, translate UX designs into requirements and user stories.
 </li>
 </ul>
 
 
 
 
 
 What we are looking for
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in engineering (Computer Science, Industrial Engineering, Business Information Systems, or related fields),
 </li>
 <li>
 4-5 years of experience in a commercial, business analyst, or system analyst roles,
 </li>
 <li>
 E-Commerce, Marketing, Sales, After-Sales, and/or Core system implementation experience is preferred.
 </li>
 <li>
 Experience working with project management methodologies (Agile, Scrum, Kanban) and tools (e.g.,SQL, Jira, Confluence),
 </li>
 <li>
 Experience with requirements elicitation techniques (Interviews, questionnaires, user observation, workshops, role-playing, prototypes),
 </li>
 <li>
 Experience imagining, designing, and collaborating on implementing market-leading products across one or more technologies and business sectors,
 </li>
 <li>
 Excellent communication and facilitation skills,
 </li>
 <li>
 Experience with design thinking methodologies.
 </li>
 </ul>
 
 
 
 
 #Deloitte #Deloittedigital
 
</div>

Digital Business Analyst

Etisalat

<div><div>Digital Development Analyst.Revenue Management &amp; Broadband - (25000207)</div><div>
Description<div></div> 
Job Purpose
The role aims to assist in delivering high-quality, user-friendly mobile solutions while gaining hands-on experience with industry practices. By collaborating with other teams and cross-functional teams, helps ensure app functionality, performance, and user experience meet project goals and business needs
Report To Position Name
Designing, developing, and maintaining mobile applications for native Android and iOS platforms. Implement features, fix bugs, and optimize app performance. Learning best practices, collaborating with team members, and have excellent research skills<div> 
</div></div><div>
Qualifications<div></div> 
QUALIFICATIONS_ESSENTIAL
Bachelor Degree 
 
QUALIFICATIONS_DESIRABLE
N/A 
EXPERIENCE_ESSENTIAL
Minimum 2+ years of experience in mobile app development. Should have hands-on experience with mobile development frameworks such as Swift for iOS, Kotlin or Java for Android, or cross-platform tools like Flutter. Familiarity with APIs, JSON, and mobile databases is also important, along with knowledge of version control systems like Git. 
EXPERIENCE_DESIRABLE
N/A 
CERTIFICATIONS_ESSENTIAL
N/A<div> 
</div></div><div>
Job: Analyst</div><div>
Organization: Etisalat-Misr</div><div>
Job Posting: 03/Sep/2025, 4:28:28 AM</div></div>

Digital Development Analyst.Revenue Management & Broadband

ManpowerGroup Middle East

<div>
 
 
 Junior Analyst &ndash; Digital Health (Emirati National)
 
 
 
 
 Location:
 
 Abu Dhabi, UAE
 
 
 
 Sector:
 
 Healthcare / Digital Health
 
 
 
 
 
 
 
 
 
 About the Opportunity
 
 
 
 Join our client &ndash; an organization committed to advancing excellence in healthcare and improving population well-being. As a
 
 Junior Analyst
 
 , you will support transformative digital health programs that foster healthier communities, enhance healthcare access and quality, and build a resilient health system. This entry-level role offers the opportunity to contribute to innovative health technology and data initiatives, working alongside a dynamic team to drive impactful outcomes.
 
 
 
 
 
 
 Job Purpose
 
 
 
 The Junior Analyst will support the planning, execution and monitoring of digital health programs and projects, ensuring alignment with strategic objectives. This role involves analyzing data, preparing reports, and coordinating with cross-functional teams to facilitate the successful delivery of health-tech initiatives. The Junior Analyst will play a key role in supporting program managers and stakeholders to achieve measurable outcomes.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 Data Analysis &amp; Reporting:
 
 Collect, analyze, and interpret healthcare and program-related data to support decision-making and track key performance indicators (KPIs).
 </li>
 <li>
 
 Program Support:
 
 Assist in developing and maintaining program plans, timelines, and budgets, ensuring alignment with organizational goals.
 </li>
 <li>
 
 Stakeholder Coordination:
 
 Collaborate with internal teams (e.g., IT, Procurement, Infosec) and external partners to gather requirements and support program execution.
 </li>
 <li>
 
 Monitoring &amp; Documentation:
 
 Track project progress, document updates, and prepare status reports for stakeholders to ensure transparency and alignment.
 </li>
 <li>
 
 Operational Assistance:
 
 Support foundational activities such as capability assessments, data validation, and coordination of key program events.
 </li>
 <li>
 
 Compliance &amp; Quality:
 
 Ensure program activities adhere to UAE healthcare regulations and maintain data privacy and operational standards.
 </li>
 <li>
 
 Continuous Improvement:
 
 Identify opportunities for process optimization and contribute insights to enhance program efficiency and impact.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Experience
 
 
 
 
 Education:
 
 Bachelor&rsquo;s degree in Business Administration, Data Analytics, Healthcare Management, or a related field.
 
 
 
 Experience:
 
 
 <ul>
 <li>
 0-2 years of experience in data analysis, project coordination, or business analysis (internships or academic projects included).
 </li>
 <li>
 Familiarity with agile methodologies (e.g., Scrum, Kanban) is a plus.
 </li>
 <li>
 Exposure to healthcare or digital health projects is advantageous but not required.
 </li>
 </ul>
 
 
 Certifications:
 
 Entry-level certifications in data analysis (e.g., Microsoft Excel, Tableau) or project management are a plus.
 
 
 
 
 
 
 Skills and Competencies
 
 
 <ul>
 <li>
 
 Analytical Skills:
 
 Ability to analyze data and derive actionable insights to support program goals.
 </li>
 <li>
 
 Organizational Skills:
 
 Strong attention to detail and ability to manage multiple tasks effectively.
 </li>
 <li>
 
 Communication:
 
 Clear written and verbal communication skills to engage with team members and stakeholders.
 </li>
 <li>
 
 Technical Proficiency:
 
 Familiarity with tools like Microsoft Excel, Power BI, or JIRA for data analysis and project tracking.
 </li>
 <li>
 
 Team Collaboration:
 
 A partnership-driven mindset to work effectively in cross-functional teams.
 </li>
 <li>
 
 Cultural Awareness:
 
 Understanding of UAE healthcare regulations and cultural nuances to support localized initiatives.
 </li>
 </ul>
 
 
 
 
 
 Why Join?
 
 
 <ul>
 <li>
 
 Impact:
 
 Contribute to transformative digital health programs that improve healthcare access, quality, and outcomes in Abu Dhabi.
 </li>
 <li>
 
 Growth:
 
 Gain hands-on experience in a dynamic, high-visibility role with opportunities for professional development and career advancement.
 </li>
 <li>
 
 Purpose:
 
 Be part of a mission-driven organization focused on extending healthy life years and building a world-class healthcare system.
 </li>
 <li>
 
 Compensation:
 
 Competitive entry-level package with opportunities for growth and impact.
 </li>
 </ul>
 
 
</div>

Junior Analyst – Digital Health

<div>
 
 
 CTG overview
 
 
 
 
 
 
 CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good!
 
 
 But do you know who we are? And what do we do?
 
 
 
 
 
 We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions.
 
 
 
 
 
 Here&rsquo;s a list of services we offer:
 
 
 &bull;Staffing solutions and HR management services
 
 
 &bull;Monitoring and evaluation
 
 
 &bull;Fleet management and logistics
 
 
 &bull;Facilities management
 
 
 &bull;Sustainability and Communications Advisory
 
 
 &bull;Election monitoring and observation
 
 
 &bull;IT professional services
 
 
 &bull;Medical assistance
 
 
 Visit www.ctg.org to find out more.
 
 
 
 
 
 
 Overview of position
 
 
 
 The Digital Transformation Analyst plays a key role in supporting the organisation&rsquo;s strategic change &amp; transformation initiatives. The position is responsible for gathering &amp; analysing data, mapping &amp; redesigning business processes, tracking performance against key objectives &amp; preparing regular reports &amp; dashboards to inform stakeholders. By providing actionable insights &amp; clear reporting, the Digital Transformation Analyst enables evidence-based decision making &amp; transparent progress tracking. Working closely with the tech team, operational teams &amp; functional departments, the Digital Transformation Analyst ensures that changes are evidence based, measurable &amp; aligned with the organisation&rsquo;s vision. This role combines analytical rigor with strong communication skills to bridge the gap between data &amp; strategy, enabling successful &amp; sustainable transformation outcomes.
 
 
 
 
 
 
 Role objectives
 
 
 
 Drive data driven insights, process optimisation &amp; digital transformation initiatives across CTG. Act as the key liaison for tools, systems &amp; analytics to enable operational efficiency, informed decision making &amp; successful adoption of digital solutions. Specific responsibilities include but are not limited to:
 
 
 
 
 
 
 Data collection, analysis &amp; insight generation:
 
 
 <ul>
 <li>
 Gather, validate &amp; integrate data from multiple sources to ensure accuracy &amp; completeness.
 </li>
 <li>
 Analyse trends, patterns &amp; performance metrics (e.g., headcount, project trends, staff ratios, diversity initiatives such as female first) to identify actionable improvement opportunities.
 </li>
 <li>
 Develop new analytical methods &amp; frameworks to better support transformation decision making.
 </li>
 </ul>
 
 
 Reporting &amp; visualization:
 
 
 <ul>
 <li>
 Develop, maintain &amp; distribute regular progress reports, dashboards &amp; presentations for stakeholders at all levels (executive, operational &amp; project based).
 </li>
 <li>
 Prepare monthly headcount reports &amp; monthly client reports, continuously improving reporting formats to make them more informative &amp; valuable for clients.
 </li>
 <li>
 Supporting the finance team in developing &amp; improving financial related reporting tools (e.g., Power BI).
 </li>
 <li>
 Improve &amp; maintain operational reporting on Power BI, including headcount reporting, Tayo system utilisation &amp; other key metrics.
 </li>
 <li>
 Design &amp; improve dashboards that provide actionable management insights &amp; highlight key performance indicators, emerging trends &amp; risks.
 </li>
 <li>
 Optimise reporting capabilities by fully leveraging existing reports, supporting standardisation efforts &amp; establishing data validation protocols to ensure 99% accuracy.
 </li>
 </ul>
 
 
 Digital transformation, process documentation &amp; optimization:
 
 
 <ul>
 <li>
 Map &ldquo;as is&rdquo; processes &amp; co design &ldquo;to be&rdquo; processes to remove inefficiencies &amp; align with transformation objectives.
 </li>
 <li>
 Contribute to new digital transformation initiatives, generating ideas &amp; methods to streamline current processes.
 </li>
 <li>
 Lead the development, enhancement &amp; relaunch of digital tools &amp; applications, including SharePoint (sites, permissions, automation), CRM, pricing, reporting tools, disciplinary management &amp; purchase order systems.
 </li>
 <li>
 Ensure full functionality rollout, provide user training, achieve a minimum 80% average knowledge assessment score &amp; develop necessary support materials.
 </li>
 <li>
 Provide expertise to the support services projects &amp; lead cross functional engagement on process optimisation opportunities (e.g., digital transformation, supplier / vendor payment, procurement, etc.).
 </li>
 <li>
 Support to drive cross functional initiatives that integrate strategy, process, technology &amp; people to deliver seamless, intelligent &amp; integrated experiences for clients &amp; colleagues.
 </li>
 </ul>
 
 
 Performance monitoring &amp; continuous improvement:
 
 
 <ul>
 <li>
 Track Key Performance Indicators (KPIs) &amp; benefits realisation for transformation initiatives (e.g., a new automated process was expected to save 10 hours per week, is that saving being achieved?) by measuring progress &amp; proving the impact of transformation work, using both hard numbers &amp; evidence of value delivered.
 </li>
 <li>
 Provide early alerts for risks, delays or underperformance.
 </li>
 <li>
 Promote a culture of continuous improvement &amp; lean thinking throughout the organisation.
 </li>
 </ul>
 
 
 Stakeholder collaboration:
 
 
 <ul>
 <li>
 Work with tech team, operations teams &amp; functional teams to align data insights, systems &amp; processes for operational efficiency.
 </li>
 <li>
 Present findings &amp; recommendations in clear, concise formats for both technical &amp; non technical audiences.
 </li>
 </ul>
 
 
 Change management support:
 
 
 <ul>
 <li>
 Ensure change management dependencies (e.g., user adoption, engagement, business continuity, readiness, change risk &amp; impact) are understood by all stakeholders &amp; process owners.
 </li>
 <li>
 Contribute analytical inputs for change communications, training materials &amp; stakeholder updates.
 </li>
 <li>
 Monitor adoption progress, support change readiness &amp; assist in mitigating change risks.
 </li>
 </ul>
 
 
 AI implementation support, support the successful implementation &amp; deployment of AI powered capabilities / solutions by:
 
 
 <ul>
 <li>
 Providing data analysis &amp; insights to guide solution design &amp; optimisation.
 </li>
 <li>
 Assisting in developing &amp; delivering user training &amp; support materials to ensure effective adoption.
 </li>
 <li>
 Monitoring &amp; assessing the impact of AI solutions on process efficiency &amp; outcomes.
 </li>
 <li>
 Collaborating with project teams &amp; stakeholders to address challenges &amp; improve solution performance.
 </li>
 <li>
 Ensure that AI powered tools contribute to measurable improvements, such as at least a 70% increase in recruitment process efficiency.
 </li>
 </ul>
 
 
 Others:
 
 
 <ul>
 <li>
 Perform any other duties which may be assigned in support of the transformation program.
 </li>
 </ul>
 
 
 
 
 
 Project reporting
 
 
 
 This role reports to the Technology Solutions Manager.
 
 
 
 
 
 
 Key competencies
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in data science / analytics, computer science, information technology or a related field.
 </li>
 <li>
 Knowledge or coursework in digital transformation, AI, data visualization tools (e.g., Power BI, Tableau) &amp; process improvement methodologies is required.
 </li>
 <li>
 Relevant professional certifications (e.g., Lean Six Sigma, PMP, CBAP, Data Analytics certifications) would be an advantage.
 </li>
 </ul>
 
 
 Work experience:
 
 
 <ul>
 <li>
 Minimum of 3 to 5 years of professional experience in roles related to business analysis, transformation, process improvement or data analytics.
 </li>
 <li>
 Proven experience supporting or leading digital transformation projects, including process optimisation &amp; reporting improvements.
 </li>
 <li>
 Hands on experience with data collection, analysis &amp; visualisation tools (e.g., Excel, Power BI, Tableau &amp; SQL).
 </li>
 <li>
 Experience in preparing &amp; delivering training, change management support &amp; stakeholder engagement.
 </li>
 <li>
 Familiarity with supporting technology driven initiatives is highly desirable.
 </li>
 </ul>
 
 
 Geographical experience:
 
 
 <ul>
 <li>
 Minimum of 3 years of experience in Middle East (desirable).
 </li>
 </ul>
 
 
 Languages:
 
 
 <ul>
 <li>
 Must be fluent in English.
 </li>
 </ul>
 
 
 Required technical skills:
 
 
 <ul>
 <li>
 Proficient in MS Power Platform (Forms, Power BI, Power Apps &amp; Power Automate).
 </li>
 <li>
 Knowledge of Python programming in the Odoo framework (advantage).
 </li>
 <li>
 Skilled in MS Excel Macros &amp; Excel Automate Script (Power M language).
 </li>
 <li>
 Demonstrated experience in programming with Power Apps.
 </li>
 <li>
 Familiarity with design thinking &amp; agile methodologies, including Kanban &amp; Scrum frameworks.
 </li>
 </ul>
 
 
 Required behavioural &amp; interpersonal skills:
 
 
 <ul>
 <li>
 Results oriented with a strong drive to accomplish objectives &amp; meet high standards.
 </li>
 <li>
 Self motivated with the ability to multitask across projects with significant customer impact.
 </li>
 <li>
 Excellent customer orientation &amp; continuous improvement mindset.
 </li>
 <li>
 Ability to communicate effectively at all levels.
 </li>
 <li>
 Ethical, trustworthy &amp; able to maintain confidentiality.
 </li>
 <li>
 Dedicated, committed &amp; flexible to changing work demands.
 </li>
 </ul>
 
 
 
 
 
 Team management
 
 
 
 There are no line manager responsibilities for this role.
 
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Digital Transformation Analyst

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