digital transformation leader

Confidential

<div>
 <p>
  Job Title: CTO/Head of Tech
 </p>
 <p>
  <br/>
 </p>
 <p>
  Role Overview
 </p>
 <p>
  The CTO/Head of Tech is responsible for defining, governing, and delivering the institution&rsquo;s enterprise-wide digital strategy across
  <strong>
   core banking platforms, customer-facing applications, investment and wealth management systems, and digital data infrastructure
  </strong>
  . The role has full accountability for
  <strong>
   end-to-end digital delivery
  </strong>
  , including programme and project management, ensuring that complex initiatives are executed on time, on budget, and in line with strategic, regulatory, and commercial objectives.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The role partners closely with executive management, investment leadership, and control functions to ensure that
  <strong>
   digital transformation initiatives are prioritised, governed, and delivered with strong execution discipline
  </strong>
  , supporting scalable growth, investment performance, and client experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Key Responsibilities
 </p>
 <p>
  Digital Strategy &amp; Enterprise Transformation
 </p>
 <ul>
  <li>
   Define and own the enterprise digital vision and multi-year transformation roadmap across
   <strong>
    core banking, digital channels, and investment platforms
   </strong>
   .
  </li>
  <li>
   Translate strategic objectives into
   <strong>
    clearly scoped, prioritised, and sequenced digital programmes
   </strong>
   .
  </li>
  <li>
   Ensure digital initiatives directly support
   <strong>
    revenue growth, AUM expansion, cost efficiency, and investment outcomes
   </strong>
   .
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Programme &amp; Project Management (PMO Ownership)
 </p>
 <ul>
  <li>
   Own enterprise-level
   <strong>
    digital programme and project management
   </strong>
   across all digital initiatives.
  </li>
  <li>
   Establish and lead a central digital PMO covering governance, prioritisation, budgeting, resourcing, risk management, and reporting.
  </li>
  <li>
   Ensure disciplined delivery using appropriate methodologies (Agile, Waterfall, Hybrid), tailored to regulatory and business requirements.
  </li>
  <li>
   Track benefits realisation, milestones, dependencies, and execution risks across all digital programmes.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Core Banking Platforms
 </p>
 <ul>
  <li>
   Oversee the digital enablement and modernisation of
   <strong>
    core banking systems
   </strong>
   , including deposits, lending, payments, general ledger, treasury, and interfaces to custody and settlement platforms.
  </li>
  <li>
   Drive platform integration and API-led architectures linking core systems with digital channels and investment platforms.
  </li>
  <li>
   Ensure operational resilience, scalability, and regulatory compliance of core platforms.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Customer-Facing Applications &amp; Digital Channels
 </p>
 <ul>
  <li>
   Own all customer-facing digital applications including
   <strong>
    mobile banking, online banking, investor portals, and advisor platforms
   </strong>
   .
  </li>
  <li>
   Lead end-to-end digitisation of onboarding, KYC, suitability, transaction execution, reporting, and client servicing journeys.
  </li>
  <li>
   Ensure consistent UX, security, and performance across all client segments.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Investment, Asset &amp; Wealth Platforms
 </p>
 <ul>
  <li>
   Oversee digital platforms supporting
   <strong>
    investment management, asset management, private markets, and wealth mandates
   </strong>
   .
  </li>
  <li>
   Digitise front-to-back investment lifecycles including origination, due diligence, execution, portfolio monitoring, valuation, performance, and exits.
  </li>
  <li>
   Ensure seamless integration with core banking, custody, treasury, and client reporting systems.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Data, Analytics &amp; Decision Enablement
 </p>
 <ul>
  <li>
   Establish a unified data and analytics framework spanning client, banking, and investment data.
  </li>
  <li>
   Enable analytics-driven decision-making for
   <strong>
    investment risk, portfolio performance, client personalisation, and revenue optimisation
   </strong>
   .
  </li>
  <li>
   Ensure strong data governance, lineage, and regulatory reporting capabilities.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Governance, Risk &amp; Regulatory Alignment
 </p>
 <ul>
  <li>
   Embed regulatory, risk, AML, KYC, suitability, and cybersecurity controls into all digital programmes and project delivery.
  </li>
  <li>
   Ensure strong change-management, model risk, and third-party risk controls across digital initiatives.
  </li>
  <li>
   Maintain effective oversight of vendors, system integrators, and delivery partners.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Leadership &amp; Stakeholder Management
 </p>
 <ul>
  <li>
   Build and lead multidisciplinary teams across digital product, architecture, data, UX, engineering, and PMO functions.
  </li>
  <li>
   Act as a senior advisor to the executive committee, investment committees, and board on digital execution and delivery risk.
  </li>
  <li>
   Coordinate closely with CIO, COO, CRO, CCO, CFO, and Heads of Banking, Investment, and Wealth.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Key Deliverables
 </p>
 <ul>
  <li>
   Integrated digital and transformation roadmap
  </li>
  <li>
   Strong PMO with transparent governance, reporting, and delivery discipline
  </li>
  <li>
   Modern, scalable core banking and digital application ecosystem
  </li>
  <li>
   Digitised front-to-back client and investment lifecycles
  </li>
  <li>
   Measurable benefits realisation and execution accountability
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Ideal Candidate Profile
 </p>
 <p>
  Experience
 </p>
 <ul>
  <li>
   15+ years in digital transformation, technology delivery, or programme leadership within
   <strong>
    banking, investment management, or wealth management
   </strong>
   .
  </li>
  <li>
   Proven ownership of
   <strong>
    large-scale digital programmes and PMO functions
   </strong>
   in regulated environments.
  </li>
  <li>
   Experience overseeing core banking platforms, digital channels, and investment systems.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Skills &amp; Expertise
 </p>
 <ul>
  <li>
   Strong programme and project management capability, including budgeting, dependency management, and benefits tracking.
  </li>
  <li>
   Deep understanding of core banking, digital channels, and investment platforms.
  </li>
  <li>
   Strong governance mindset with the ability to manage delivery risk in complex, regulated environments.
  </li>
  <li>
   Commercial and investment-aware approach linking delivery outcomes to
   <strong>
    P&amp;L, AUM, and performance
   </strong>
   .
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Education
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Finance, Technology, Engineering, or related discipline.
  </li>
  <li>
   MBA, CFA, PMP, PRINCE2, SAFe, or equivalent certifications are an advantage.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Personal Attributes
 </p>
 <ul>
  <li>
   Execution-focused digital leader
  </li>
  <li>
   Structured, decisive, and accountable
  </li>
  <li>
   Credible partner to senior executives, investors, and regulators
  </li>
  <li>
   Comfortable managing complex, multi-year transformation programmes
  </li>
 </ul>
 <p>
 </p>
</div>


Chief Technology Officer

Confidential Government

<div>
 <p>
  <strong>
   Job Description:
  </strong>
 </p>
 <p>
  The Executive Director of Digital Transformation &amp; Cloud Strategy will drive the strategic vision and execution of digital transformation initiatives within the organization, focusing on optimizing cloud capabilities to enhance operational excellence and customer engagement. This role demands an articulate leader who possesses a deep understanding of cloud technologies, digital frameworks, and agile methodologies. The successful candidate will lead cross-functional teams, fostering a culture of innovation and collaboration while ensuring that aligned strategies meet functional and organizational objectives. The Executive Director will be responsible for influencing executive leadership and stakeholders across business units to endorse and adopt digital solutions that empower teams and foster a customer-centric environment. With a forward-thinking mindset, this role will assess industry trends and emerging technologies to pioneer innovative solutions that drive business growth, increase operational efficiency, and improve overall effectiveness in the cloud landscape.
 </p>
 <p>
  <strong>
   Job Requirements:
  </strong>
 </p>
 <ul>
  <li>
   A minimum of 15 years of progressive experience in digital transformation and cloud strategy within a complex organization.
  </li>
  <li>
   Proven track record of successfully leading large-scale digital transformation projects that deliver measurable outcomes.
  </li>
  <li>
   Extensive knowledge in cloud architecture, technologies, and their implications on business processes.
  </li>
  <li>
   Strong understanding of Agile methodologies, DevOps practices, and their application in driving innovation and organizational change.
  </li>
  <li>
   Demonstrated ability to develop comprehensive digital strategies that align with organizational goals while managing risks and resources effectively.
  </li>
  <li>
   Expertise in change management practices with a focus on driving organizational buy-in and minimizing disruptions during transitions.
  </li>
  <li>
   Significant experience in budget management, resource allocation, and ROI analysis in the context of digital investments.
  </li>
  <li>
   Exceptional stakeholder engagement skills, with the ability to influence and interact effectively with executive leadership and external partners.
  </li>
  <li>
   Strong analytical and problem-solving skills with a focus on data-driven decision-making.
  </li>
  <li>
   Familiarity with regulatory frameworks related to data privacy and security that impact cloud infrastructure.
  </li>
  <li>
   Excellent communication skills, both verbal and written, with a demonstrated ability to convey complex technical concepts to non-technical audiences.
  </li>
  <li>
   Capacity to navigate ambiguity and uncertainty while maintaining a strategic vision and ensuring operational focus.
  </li>
 </ul>
 <p>
  <strong>
   Job Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Develop and implement a holistic digital transformation strategy that aligns with the organization's mission and objectives to enhance operational effectiveness.
  </li>
  <li>
   Lead and mentor a team of digital transformation professionals, promoting a culture of innovative thinking and collaborative problem-solving.
  </li>
  <li>
   Analyze current digital capabilities and cloud infrastructures, providing insights and recommendations for enhancements and modernization opportunities.
  </li>
  <li>
   Collaborate with technology partners and third-party vendors to ensure the successful integration of digital solutions and resources.
  </li>
  <li>
   Manage the full lifecycle of digital transformation initiatives, ensuring proper scope, timeline, and budget adherence while mitigating risks and challenges.
  </li>
  <li>
   Engage with stakeholders to define and prioritize digital initiatives, conducting workshops and brainstorming sessions to identify opportunities for improvement.
  </li>
  <li>
   Oversee the performance metrics and reporting frameworks to measure the success of digital initiatives and ensure continuous improvement.
  </li>
  <li>
   Champion the adoption of new digital tools and technologies across the organization, tailoring training and support to enhance user engagement and experience.
  </li>
  <li>
   Stay abreast of industry trends, emerging technologies, and best practices in digital transformation to maintain a competitive edge.
  </li>
  <li>
   Advocate for a customer-centric approach in all digital initiatives, ensuring that solutions address end-user needs and preferences.
  </li>
  <li>
   Conduct regular assessments of cloud architectures, ensuring compliance with industry standards, security protocols, and organizational policies.
  </li>
  <li>
   Facilitate cross-functional collaboration to integrate digital transformation initiatives within broader business strategies, driving cohesive execution.
  </li>
 </ul>
 <p>
  <strong>
   Required Skills:
  </strong>
 </p>
 <ul>
  <li>
   Advanced strategic thinking and planning abilities, with a proven capability to develop and execute long-term visions.
  </li>
  <li>
   Strong leadership and team management skills, fostering motivation and collaboration across diverse groups.
  </li>
  <li>
   Proficient knowledge of various cloud computing models, architecture designs, and best practices.
  </li>
  <li>
   Exceptional project management skills with a strong focus on Agile and Lean methodologies to ensure timely delivery of initiatives.
  </li>
  <li>
   Expertise in change management processes and tools, with the ability to drive adoption and minimize resistance.
  </li>
  <li>
   High-level negotiation and conflict resolution skills, enabling effective stakeholder engagement and partnership management.
  </li>
  <li>
   Analytical mindset with the ability to interpret complex data and derive actionable insights for decision-making.
  </li>
  <li>
   Proficiency in financial management related to digital transformation investments, including budgeting and financial forecasting.
  </li>
  <li>
   Excellent presentation skills, with the ability to articulate complex concepts to diverse audiences effectively.
  </li>
  <li>
   Strong understanding of IT governance, risk management, and compliance standards affecting digital transformations.
  </li>
  <li>
   Adaptable mindset with a willingness to embrace continuous learning and remain flexible in a rapidly changing environment.
  </li>
  <li>
   Proficient in leveraging emerging technologies and innovations to drive digital solutions that meet business needs.
  </li>
 </ul>
 <p>
 </p>
</div>


Executive Director of Digital Transformation & Cloud Strategy

QatarEnergy

<div>
 <strong>
  Primary Purpose Of The Job
  <br/>
  <br/>
 </strong>
 Play a pivotal role in QatarEnergy&rsquo;s digital transformation by leading the delivery of innovative digital solutions that optimize operations, enhance safety, and unlock new business value. As Head of Digital Technology, you will guide a dynamic team in designing and implementing cutting-edge Cloud AI, and analytics initiatives. You will work closely with business leaders, IT, and global technology partners to ensure digital excellence. By championing Agile methodologies, you will accelerate innovation, enable rapid delivery, and foster a culture of continuous improvement
 <br/>
 <br/>
 <strong>
  Required Experience And Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strategic Leadership: 15+ years of progressive experience in Oil &amp; Gas (Operations, Production, Maintenance, Engineering, Drilling &amp; Wells, Reservoir, or Geosciences), with at least 6 years in digital transformation roles.
  </li>
  <li>
   Agile Delivery: Demonstrated experience leading digital teams and programs using Agile methodologies, with a focus on rapid prototyping, iterative delivery, and measurable business outcomes.
  </li>
  <li>
   Digital Innovation: Proven success in leading large-scale digital programs, including Data Analytics, AI, and ML on the cloud within the energy sector.
  </li>
  <li>
   Change Management: Demonstrated ability to drive digital adoption, foster a culture of innovation, and lead cross-functional teams through change.
  </li>
  <li>
   Business Impact: Strong track record of identifying and delivering high-impact digital use cases with measurable ROI.
  </li>
  <li>
   Financial Acumen: Experience managing digital budgets, vendor relationships, and performance metrics.
  </li>
  <li>
   Industry Insight: Up-to-date knowledge of IoT, automation, cybersecurity, and sustainability trends in Oil &amp; Gas.
  </li>
  <li>
   Collaboration &amp; Communication: Exceptional interpersonal skills, with the ability to influence and inspire stakeholders at all levels.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Educational Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Master&rsquo;s degree in Science, Engineering, Computer Science, Oil &amp; Gas, Energy Management, or a related field is preferred.
  </li>
  <li>
   Candidates with a Bachelor&rsquo;s degree and extensive (15+ years) relevant experience will also be considered.
  </li>
  <li>
   Advanced degrees (Master&rsquo;s or PhD) are highly desirable.
  </li>
  <li>
   Professional certifications in digital transformation, cloud, AI, Agile, or related technologies are an advantage.
  </li>
 </ul>
</div>


HEAD, DIGITAL TECHNOLOGY

TATWEER MIDDLE EAST AND AFRICA L.L.C

<div>
 <p>
  <strong>
   Job Title:
  </strong>
  Director - Digital Transformation Services (DTS) Sector
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Abu Dhabi, UAE
 </p>
 <p>
  <strong>
   Experience:
  </strong>
  18+ years
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Purpose
  </strong>
 </p>
 <p>
  Director of Digital Transformation Services (DTS) responsible for strategic growth, delivery and operational excellence of DTS sector. This role involves orchestrating holistic digital transformation for clients by integrating capabilities across DTS pillars Digital Experience, Digital Delivery, Digital Operations, and Data Analytics while effectively leveraging AI and data intelligence. The ideal candidate is required to translate business vision into market-leading services, building teams to deliver excellence and deliver measurable impact.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   Delivery Excellence &amp; Technical Assurance
  </strong>
 </p>
 <ul>
  <li>
   Provide overall leadership and oversight of projects delivery to ensure timely, accurate, compliant, and high-quality outputs across all disciplines.
  </li>
  <li>
   Ensure projects are delivered in accordance with approved scope, schedule, budget, safety, and quality standards, fully meeting contractual obligations and client expectations.
  </li>
  <li>
   Establish, implement, and continuously enhance delivery frameworks, operating policies, and delivery playbooks across departments.
  </li>
  <li>
   Define and enforce technical assurance and quality control processes, including peer reviews, stage-gate approvals, independent checks, audits, and design/delivery assurance.
  </li>
  <li>
   Strengthen programme and portfolio governance, including schedule management, cost control, risk management, change management, and project controls for large and complex portfolios.
  </li>
  <li>
   Ensure timely and accurate submission of all technical deliverables, reports, designs, and contractual documents.
  </li>
  <li>
   Monitor delivery performance through defined KPIs, addressing performance gaps and delivery risks proactively.
  </li>
  <li>
   Institutionalize lessons learned, knowledge management, and technical communities of practice to drive continuous improvement and repeatable delivery excellence.
  </li>
 </ul>
 <p>
  <strong>
   AI Transformation &amp; Digital Engineering Excellence
  </strong>
 </p>
 <ul>
  <li>
   Define and drive the strategic roadmap for software engineering practices, embedding modern methodologies and AI-powered toolchains.
  </li>
  <li>
   Develop and implement policies mandating the use of latest AI tools, including agentic AI to enhance productivity, code quality and delivery speed.
  </li>
  <li>
   Drive continuous upskilling of engineering teams, fostering proficiency in leveraging AI tools for competitive advantage.
  </li>
  <li>
   Evaluate emerging AI engineering technologies, piloting and scaling those demonstrating tangible business value.
  </li>
  <li>
   Collaborate with the Centre of Excellence (CoE) to integrate AI research into mainstream software delivery practices.
  </li>
 </ul>
 <p>
  <strong>
   Service Diversification and Product Development (Aligned with Core Domain)
  </strong>
 </p>
 <ul>
  <li>
   Expand business offerings within core domain by developing new advisory and delivery services in response to market demand and client priorities.
  </li>
  <li>
   Establish and lead service development roadmaps, including scope definitions, delivery models, capability requirements, quality standards, and go-to-market readiness.
  </li>
 </ul>
 <p>
  <strong>
   Stakeholder Management and Representation
  </strong>
 </p>
 <ul>
  <li>
   Act as senior executive interface for key clients, building trusted and enduring relationships with executives and decision-maker levels.
  </li>
  <li>
   Represent Tatweer in executive steering committees, governance boards, and strategic forums, ensuring alignment with client objectives.
  </li>
  <li>
   Manage critical internal and external stakeholders, including government entities, semi-government clients, private sector partners, and delivery stakeholders.
  </li>
  <li>
   Ensure consistent, professional, and value-led representation across all client engagements and public-facing platforms.
  </li>
  <li>
   Lead resolution of high-impact client issues and escalations, safeguarding client satisfaction and long-term relationships.
  </li>
  <li>
   Establish structured client governance mechanisms (e.g., quarterly business reviews, executive reporting, escalation pathways, and action tracking) to improve transparency, responsiveness, and trust.
  </li>
  <li>
   Implement client feedback mechanisms and improvement action plans to strengthen satisfaction, renewals, and reference ability.
  </li>
 </ul>
 <p>
  <strong>
   Leadership, Team Alignment, and Capability Building
  </strong>
 </p>
 <ul>
  <li>
   Build, lead, and develop a high-performing leadership team, ensuring clear accountability and effective delegation across disciplines.
  </li>
  <li>
   Drive talent acquisition, workforce planning, capability development, and succession planning aligned with current and future business requirements.
  </li>
  <li>
   Foster a performance-driven culture emphasizes accountability, collaboration, coaching, and continuous professional development.
  </li>
  <li>
   Promote innovation, continuous improvement, and adoption of leading practices in core domain.
  </li>
  <li>
   Ensure leadership behaviors align with corporate values, ethical standards, and governance expectations.
  </li>
  <li>
   Strengthen alignment and collaboration across departments through shared goals, integrated planning cycles, and consistent performance expectations.
  </li>
  <li>
   Enhance team cohesion by establishing clear operating rhythms, effective cross-functional coordination, and a culture of ownership, mutual support, and constructive challenge.
  </li>
  <li>
   Strengthen coordination with corporate functions to ensure seamless execution and a unified service experience for clients.
  </li>
 </ul>
 <p>
  <strong>
   Financial Performance and Commercial Governance
  </strong>
 </p>
 <ul>
  <li>
   Own and manage P&amp;L, including revenue, gross margins, utilization, backlog, forecasting accuracy, and cost control.
  </li>
  <li>
   Monitor and improve financial performance, including working capital, invoicing, cash collection, and profitability across portfolio.
  </li>
  <li>
   Establish pricing strategies and commercial approval governance for bids, proposals, and major contracts.
  </li>
  <li>
   Oversee commercial risk management, contract compliance, change control, claims strategy, and dispute avoidance in collaboration with related Corporate functions.
  </li>
  <li>
   Ensure accurate and timely financial reporting, performance reviews, and executive dashboards.
  </li>
  <li>
   Strengthen commercial discipline across delivery teams to minimize leakage, improve variation capture, and enhance cash conversion.
  </li>
 </ul>
 <p>
  <strong>
   Business Growth Strategy
  </strong>
 </p>
 <ul>
  <li>
   Define and execute growth strategy, aligned with corporate objectives, target markets, and priority sectors.
  </li>
  <li>
   Lead market development and pipeline generation, identifying new opportunities, clients, and sectors across public, semi-government, and private markets.
  </li>
  <li>
   Oversee key account management, ensuring account growth, client retention, and long-term strategic positioning.
  </li>
  <li>
   Lead pursuit strategies for major tenders and complex opportunities, ensuring strong bid governance, compelling win themes, and high-quality, compliant submissions.
  </li>
  <li>
   Improve market visibility and win rates through disciplined participation in tenders, expressions of interest, and strategic proposals.
  </li>
  <li>
   Establish and manage strategic partnerships, joint ventures, subconsultant networks, and delivery ecosystems to expand capability, capacity, and market reach.
  </li>
  <li>
   Identify opportunities for service diversification, cross-selling, and geographic or sector expansion.
  </li>
  <li>
   Implement client feedback mechanisms and improvement action plans to strengthen satisfaction, renewals, and reference ability.
  </li>
 </ul>
 <p>
  <strong>
   Qualifications &amp; Requirements
  </strong>
 </p>
 <ul>
  <li>
   Master&rsquo;s degree in information technology, Computer Science, AI, Machine Learning or related field.
  </li>
  <li>
   18+ years of progressive leadership experience in digital consulting, IT services, or technology-led business transformation, with at least 5 years in leadership role.
  </li>
  <li>
   Relevant professional certifications which include PMP, TOGAF, and Cloud Architect.
  </li>
  <li>
   Demonstrated ability to lead multi-disciplinary teams and complex stakeholder environments, including matrix delivery models.
  </li>
 </ul>
</div>


Digital Transformation Officer

Deloitte

<div>Our Deloitte Sales &amp; Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce<br>
<br>
Recruiting for this role ends on March 31, 2026.<br>
<br>
<b>Work You'll Do</b><br>
<br>
As a Specialist Leader, you will help clients modernize and transform their contact centers using CCaaS and Generative AI-anchored on AWS (e.g., Amazon Connect, Lex, Bedrock) and informed by cross-platform capabilities. This role is for a leader who can operate comfortably with business and technical stakeholders, shape the solution, and drive end-to-end delivery-from vision and architecture through build, launch, and adoption.<br>
<ul><li>
Lead end-to-end AI-enabled contact center transformations-owning client-facing strategy, solution architecture, and delivery-to translate servicing goals into roadmaps and measurable outcomes.</li>
<li>Architect and deliver Contact Center AI solutions using GenAI patterns (prompting, RAG, agent/tool-calling), with robust evaluation and safety controls.</li><li>
Support pursuits where Contact Center AI is core-shaping scope, estimates, and storylines; aligning with alliance partners; leading client workshops and executive discussions.</li><li>
Build and lead high-performing teams by mentoring practitioners, setting delivery standards, and helping clients operationalize solutions at scale.</li></ul>
<br>
<b>The Team</b><br>
<br>
Our Sales &amp; Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.<br>
<br>
<b>Qualifications</b><br>
<br>
<b>Required:<br>
</b><br>
<br>
<ul><li>10+ years of experience in consulting and/or industry delivering digital, cloud, and/or contact center solutions.
</li><li>5+ years project experience architecting, building, and supporting cloud-based solutions on AWS.</li><br>
</ul><br>
<br>
<ul><li>Bachelor's Degree in Computer Science, Engineering or equivalent work experience.</li><br>
</ul><br>
<ul><li>Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve.</li>
<li>Limited immigration sponsorship may be available.</li>
</ul><br>
<b>Preferred :</b><br>
<ul>
<li>Production delivery experience with Amazon Connect, Amazon Lex, and Amazon Bedrock (including streaming patterns, security, monitoring/operations).</li>
<li>Experience implementing enterprise controls: IAM, network segmentation (VPC), secrets management (Secrets Manager/KMS), and observability (CloudWatch).</li>
<li>Cross-platform exposure to Google Gemini (API/Vertex AI) and/or Dialogflow, including tool calling, safety controls, quotas/limits, and platform trade-offs.</li>
<li>Experience leading Contact Center AI use cases end-to-end (design through adoption) and partnering with contact center operations leaders on change management and KPI realization.</li>
<li>Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)</li><br>
</ul><br>
<br>
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html<br>
<br>
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $167,000 to $307,500.<br>
<br>
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.<br>
<br>
#Customer_US<br>
<br>
#SS_US</div>

Contact Center AI & CCaaS, Senior Manager

Capgemini

<div><div><div><p>Seattle</p><div>
Microsoft Azure, Center of Excellence (COE) Leader</div><p>
</p></div></div><p></p><div><div><div><div><div><p>
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you&rsquo;d like, where you&rsquo;ll be supported and inspired by a collaborative community of colleagues around the world, and where you&rsquo;ll be able to reimagine what&rsquo;s possible. Join us and help the world&rsquo;s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.</p><div><div><div><div>
Role Overview:</div></div><div><p>
As the Microsoft CoE Leader at Capgemini, you will drive the strategic vision, innovation, and delivery excellence for Microsoft technologies across the organization. This role is pivotal in shaping Capgemini's Microsoft practice, enabling clients to maximize value from Microsoft solutions such as Azure, Microsoft 365, Dynamics 365, Power Platform, and AI services. You will lead a global team of experts, foster partnerships with Microsoft, and ensure best-in-class solutions for enterprise clients.</p></div></div><div><div><div><br>
Key Responsibilities</div></div><div><p>
Strategic Leadership</p><ul><li>
Define and execute the global Microsoft CoE strategy aligned with Capgemini&rsquo;s business objectives.</li><li>
Drive innovation and thought leadership in Microsoft technologies, ensuring competitive differentiation.</li><li>
Establish governance frameworks, standards, and best practices for Microsoft solution delivery.</li></ul><p>
Practice Development</p><ul><li>
Build and scale Microsoft capabilities across regions and service lines.</li><li>
Develop reusable assets, accelerators, and methodologies to enhance delivery efficiency.</li><li>
Oversee training and certification programs to maintain a highly skilled workforce.</li></ul></div></div><div><div><div>
Additional Qualifications</div></div><div><p>
Client Engagement and Delivery Excellence</p><ul><li>
Support pre-sales and solutioning for strategic Microsoft deals.</li><li>
Act as an executive sponsor for key Microsoft transformation programs.</li><li>
Ensure delivery quality and adherence to Microsoft and Capgemini standards.</li></ul><p>
Partnership and Ecosystem Management</p><ul><li>
Strengthen Capgemini&rsquo;s strategic alliance with Microsoft globally.</li><li>
Drive joint go-to-market initiatives, co-innovation programs, and joint marketing campaigns.</li><li>
Represent Capgemini in Microsoft executive forums and industry events.</li></ul><p>
Innovation and Emerging Technologies</p><ul><li>
Champion adoption of emerging Microsoft technologies (AI, Copilot, Fabric, etc.).</li><li>
Incubate new offerings leveraging Microsoft Cloud and AI capabilities.</li><li>
Promote sustainability and responsible AI practices in Microsoft solutions.</li></ul></div></div><div><div><div>
Required Skills And Experience</div></div><div><ul><li>
Leadership: Proven experience leading large-scale technology practices or CoEs.</li><li>
Microsoft Expertise: Deep knowledge of Microsoft Cloud (Azure, M365, Dynamics 365, Power Platform).</li><li>
Business Acumen: Strong understanding of enterprise IT strategy, digital transformation, and industry trends.</li><li>
Partnership Management: Experience managing strategic alliances with Microsoft or similar vendors.</li><li>
Delivery Excellence: Track record of driving successful client engagements and large programs.</li><li>
Communication: Exceptional executive presence and ability to influence C-level stakeholders.</li></ul></div></div><div><div><div>
Preferred Qualifications</div></div><div><ul><li>
15+ years in IT consulting or technology leadership roles.</li><li>
Microsoft certifications (Azure Solutions Architect, Dynamics 365, Power Platform).</li><li>
Experience in global delivery models and multi-region operations.</li></ul></div></div></div><p>
The base compensation range for this role in the posted location is: $300,000 - $400,000 with additional bonus and equity. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.</p><p>
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.</p><p>
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.</p><p>
It is not typical for candidates to be hired at or near the top of the posted compensation range.</p><p>
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.</p><p>
</p><p>Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
</p><ul><li>Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave</li></ul><ul><li>
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)</li><li>
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)</li><li>
Life and disability insurance</li><li>
Employee assistance programs</li><li>
Other benefits as provided by local policy and eligibility</li></ul><p>
Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini&rsquo;s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.</p><p>
</p><p>Disclaimers</p><p>
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.</p><p>
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.</p><p>
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.</p><p></p><p><br>
</p><p>Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.</p><p>
</p></div></div><div><div><div><div><div>Ref. code</div><div>
391817-en_GB</div></div><div><div>
Posted on</div><div>
19 Mar 2026</div></div><div><div>
Experience level</div><div>
Executives</div></div><div><div>
Contract type</div><div>
Permanent</div></div><div><div>
Location</div><div>
Seattle</div></div><div><div>
Business unit</div><div>
ABL AMERICAS</div></div><div><div>
Brand</div><div>
Capgemini</div></div><div><div>
Professional communities</div><div>
General Management</div></div></div></div></div></div></div></div></div><p></p>

Microsoft Azure, Center of Excellence (COE) Leader

British School Al Khubairat (BSAK)

<div><div><div><div><div><div>Employer</div>
<div>The British School Al Khubairat (BSAK)
</div></div><div><div>Location</div>
<div>Abu Dhabi, United Arab Emirates
</div></div><div><div>Contract Type
</div><div>Permanent
</div></div><div><div>Hours</div>
<div>Full Time
</div></div><div><div>Salary</div>
<div>TBC
</div></div></div><div><div><div>Posted</div>
<div>10th March 2026
</div></div><div><div>Start Date</div>
<div>1st September 2026
</div></div><div><div>Expires</div>
<div>29th March 2026 11:59 PM
</div></div><div><div>Contract Type
</div><div>Permanent
</div></div><div><div>Start Date</div>
<div>1st September 2026
</div></div><div><div>Job ID</div>
<div>1538198
</div></div></div></div><div></div><div><div><div>Start Date</div>
<div>1st September 2026
</div></div><ul><li>Contract Type :Permanent</li>
<li>Job ID: 1538198</li></ul></div></div><div></div><div><div><ul><br>
</ul></div></div><div><div><p>The British School Al Khubairat is looking to employ a Head of Digital Strategy &amp; Implementation. This is a full-time role to start September 2026.
</p><p>
We are rated Outstanding across all performance standards in both our local Government Agency inspection (ADEK) and that of British Schools Overseas (BSO). We are also the first school outside of the UK to receive the Carnegie Gold Award for Mental Health. The School is included in the Spear&rsquo;s Schools Index, among the 100 leading private schools in the world and Top Ten Middle East Schools. We are also ranked in the Top 15 Best Private Schools in the Middle East in the Global Schools Index by Carfax Education
</p><p>The Head of Digital Strategy &amp; Implementation provides technical, strategic and operational leadership for all aspects of the school&rsquo;s technology, data, and digital transformation. <b>The ideal candidate will have a Bachelor's Degree in Computer Science, Information Systems or a related field. Significant experience in a senior technical IT Leadership role, ideally in an education or similarly complex multi-stakeholder environment, is essential.</b> Relevant professional certifications are desirable.
</p><p>If you are interested in applying for this position, please complete the application form found in the vacancies section of our website. A job description is available on the website for further information about the role.
</p><p><b>
The closing date for applications is the 29th March 2026</b>. Early applications are advised, as BSAK reserves the right to make an early appointment.
</p></div>
</div><div></div><div><div>Safeguarding Statement:<br>
The British School Al Khubairat is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.<br>
<br>
View all jobs from school</div></div></div>

Head of Digital Strategy & Implementation

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