digital transformation leader

BCIPTA Digital Infrastructure Solutions

<p>About the Role</p><p>At BCIPTA Digital Infrastructure Solutions, we help organizations leverage technology to achieve strategic business objectives, improve operational efficiency, and accelerate digital transformation. As businesses continue to evolve in an increasingly connected world, the need for scalable, secure, and future-ready technology architectures has never been greater.</p><p>We are seeking an experienced Enterprise Architect to lead the design and governance of enterprise-wide technology solutions. This senior leadership role will be responsible for aligning business objectives with technology strategy, ensuring architectural consistency, and guiding major transformation initiatives across the organization.</p><p>The successful candidate will collaborate with executive leadership, business stakeholders, and technical teams to develop long-term technology roadmaps that support innovation, scalability, and sustainable growth.</p><p>Why Work With Us?Strategic Influence</p><p>You will play a key role in shaping the organization's technology direction and influencing major business and digital transformation initiatives.</p><p>Enterprise-Wide Impact</p><p>Your work will help drive technology modernization, operational efficiency, and business innovation across multiple functions and platforms.</p><p>Complex and Rewarding Challenges</p><p>You will work on large-scale architecture initiatives involving cloud technologies, enterprise systems, cybersecurity, data management, and digital transformation.</p><p>Professional Growth</p><p>We invest in leadership development, professional certifications, and continuous learning opportunities to support career advancement.</p><p>Key ResponsibilitiesEnterprise Architecture Strategy</p><ul><li>Develop and maintain the organization's enterprise architecture framework and technology roadmap.</li><li>Ensure technology investments align with business objectives and long-term strategic goals.</li><li>Establish architectural standards, principles, and governance processes.</li></ul><p>Technology Planning</p><ul><li>Evaluate current technology environments and identify opportunities for modernization.</li><li>Design scalable, secure, and efficient architecture solutions.</li><li>Support strategic planning for enterprise applications, infrastructure, cloud platforms, and data environments.</li></ul><p>Solution Governance</p><ul><li>Review and approve architecture designs for major projects and initiatives.</li><li>Ensure compliance with enterprise architecture standards and best practices.</li><li>Identify and mitigate technology risks associated with architectural decisions.</li></ul><p>Business and Technology Alignment</p><ul><li>Collaborate with business leaders to understand organizational priorities and requirements.</li><li>Translate business needs into technology strategies and architectural solutions.</li><li>Provide expert guidance on technology investments and transformation initiatives.</li></ul><p>Stakeholder Engagement</p><ul><li>Present architecture strategies and recommendations to senior leadership.</li><li>Facilitate discussions between technical and non-technical stakeholders.</li><li>Build strong relationships across business and technology functions.</li></ul><p>Leadership and Mentorship</p><ul><li>Provide technical leadership and architectural guidance to project teams.</li><li>Mentor architects, engineers, and technology professionals.</li><li>Promote innovation, collaboration, and continuous improvement.</li></ul><p>What We Are Looking ForExperience</p><ul><li>10+ years of experience in enterprise architecture, solution architecture, IT strategy, or related technology leadership roles.</li><li>Proven experience designing and implementing enterprise-wide technology solutions.</li><li>Experience leading large-scale digital transformation and modernization initiatives.</li></ul><p>Technical Expertise</p><ul><li>Strong understanding of enterprise applications, cloud platforms, infrastructure, cybersecurity, integration, and data architecture.</li><li>Experience developing enterprise architecture frameworks and governance models.</li><li>Knowledge of modern technology trends and best practices.</li></ul><p>Leadership Skills</p><ul><li>Demonstrated ability to influence executive stakeholders and technical teams.</li><li>Strong decision-making, planning, and organizational skills.</li><li>Experience leading cross-functional initiatives and technology programs.</li></ul><p>Communication Skills</p><ul><li>Excellent presentation, stakeholder management, and consulting abilities.</li><li>Ability to communicate complex technical concepts to non-technical audiences.</li><li>Strong written and verbal communication skills.</li></ul><p>Professional Attributes</p><ul><li>Strategic thinker with strong business acumen.</li><li>Innovative, analytical, and results-oriented.</li><li>Passionate about technology transformation and continuous improvement.</li></ul><p>Benefits</p><ul><li>Competitive monthly salary</li><li>Annual performance bonus</li><li>Comprehensive medical insurance</li><li>Paid annual leave</li><li>Professional certification sponsorship</li><li>Leadership development programs</li><li>Career advancement opportunities</li><li>Flexible working arrangements</li><li>Employee wellness initiatives</li><li>Collaborative and innovative work environment</li></ul><p>Pay: QAR30,000.00 - QAR38,000.00 per month</p><p>Work Location: In person</p>

Enterprise Architect

Ecolab

<div><div><div><p>A trusted partner for millions of customers, Ecolab is a global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life. Building on more than a century of innovation, Ecolab has annual sales of $16 billion, employs approximately 48,000 associates and operates in more than 170 countries around the world. The Middle East and Africa Market is one of our highest-potential growth markets, and we are investing to accelerate that growth through Enterprise AI, data, and digital innovation.</p></div><p></p><div><p><br>
As our <b>Enterprise Ai - Business Engagement Leader</b> <b>&ndash; Middle East Africa</b>, you will be at the centre of the MEA market leadership team and serve as the senior link between Ecolab&rsquo;s <b>Enterprise AI</b> organisation and the Divisions, Functions, and country leaders driving growth across the region. You will fuel the MEA growth agenda with technology and AI-enabled business outcomes &mdash; accountable for the delivery of solutions, from idea to value capture.</p></div><p></p><div><p><b>
What&rsquo;s in it For You</b></p></div><div><ul><li><p><b>
Lead the Enterprise AI</b><b> </b><b>agenda</b> for one of Ecolab&rsquo;s highest-potential international markets</p></li></ul></div><div><ul><li><p><b>
Own end-to-end delivery of AI, data, and digital solutions</b> that directly accelerate top-line and margin growth across MEA</p></li></ul></div><div><ul><li><p><b>
Partner with senior Market, Division, and Function leaders</b> as a trusted commercially aware technology advisor</p></li></ul></div><div><ul><li><p><b>
Shape technology strategy, investment prioritisation, and value capture</b> inside a $16B global sustainability leader</p></li></ul></div><div><ul><li><p><b>
Influence Enterprise-wide AI and digital strategy</b> while owning local growth outcomes</p></li></ul></div><div><ul><li><p><b>
Build and develop a high-performing team</b> of business process analysts and digital talent across the region</p></li></ul></div><div><ul><li><p><b>
Competitive total rewards</b>, comprehensive benefits, and global career mobility within Ecolab</p></li></ul></div><p></p><div><p><b>
What You Will Do</b></p></div><div><p><b>
Strategic Partnership &amp; Growth Alignment</b> &mdash; Build strong partnering relationships with MEA business and function leaders to understand their growth ambitions, commercial priorities, and operational challenges. Align Ecolab&rsquo;s Technology strategy with the MEA market growth strategy, leveraging technology, AI, and analytics to unlock new revenue, expand share, and improve customer outcomes. Act as a trusted advisor and advocate for the business divisions and functions.</p></div><div><p><b>
Solutions</b><b> </b><b>Accountability</b> &mdash; Own the delivery of value stream solutions for MEA &mdash; from demand intake and business case, through design, build, deployment, adoption, and value realisation. Hold global delivery teams, partners, and local stakeholders to outcomes, schedule, cost, and quality; remove blockers; and ensure committed business value is captured and reported.</p></div><div><p><b>
I</b><b>T Project Portfolio Management</b> &mdash; Bring visibility and prioritisation to the portfolio of Enterprise AI and digital projects supporting MEA business and function activities. In line with global governance processes, establish project priorities, secure resource availability, and monitor progress to ensure timely and successful delivery. Manage stakeholder expectations and resolve issues and risks proactively.</p></div><div><p><b>
Digital &amp; AI Investment Management</b> &mdash; Work with MEA business leaders to determine Enterprise AI and digital investment levels based on growth opportunity, organisational priorities, and budgetary considerations. Provide recommendations on technology investments, cost optimisation, and resource allocation to maximise commercial value and ROI.</p></div><div><p><b>
Business Relationship Management</b> &mdash; Serve as the primary point of contact for MEA business and function leaders on Enterprise AI, data, and digital topics. Drive effective communication, manage expectations, and address systemic issues, escalations, and enhancement requests related to applications, infrastructure, and digital services.</p></div><div><p><b>
Service Delivery Assurance</b> &mdash; Oversee Enterprise AI and Digital service and support processes for the MEA business. Proactively track service levels, drive process improvement, and act as the escalation point for service topics that impact the growth agenda.</p></div><div><p><b>
Demand Intake &amp; Prioritisation</b> &mdash; Filter and prioritise MEA project requests before the PMO intake process starts. Verify budget exists in the business or Enterprise Ai plan, and confirm business resource readiness. Keep Enterprise AI resources focused on the highest-value, growth-aligned work.</p></div></div><div><div><p><b>
Governance, Security &amp; Architecture</b> &mdash; Ensure 100% Security and Enterprise Architecture sign-off on MEA projects. Drive adoption of standard, secure enterprise platforms that unlock data and AI opportunities at scale and protect the business.</p></div><div><p><b>
Talent &amp; Team Leadership</b> &mdash; Lead, coach, and develop market-aligned business process analysts and digital talent. Drive a strong Enterprise AI culture across the MEA team in line with the Ecolab leadership model, managing by influence across the broader Enterprise AI organisation.</p></div><p></p><div><p><b>
Position Details</b></p></div><div><ul><li><p><b>
Location:</b> Middle East and Africa region (primary hub Dubai)</p></li></ul></div><div><ul><li><p><b>
Travel:</b> Regional travel across Middle East and Africa; periodic international travel for Enterprise AI and Markets leadership engagements</p></li></ul></div><div><ul><li><p><b>
Reporting line:</b> Solid-line to the Global Markets Business Engagement Leader, with close alignment to the MEA Market Head as a member of the MEA market leadership team</p></li></ul></div><div><ul><li><p><b>
Work model:</b> Full-time, hybrid</p></li></ul></div><p></p><div><p><b>
Minimum Qualifications</b></p></div><div><ul><li><p>
Bachelor&rsquo;s degree in a technical, business, or related field</p></li></ul></div><div><ul><li><p>
10+ years of relevant experience in IT, Digital, AI/Data, Business Analysis, Programme Management, or a similar leadership role</p></li></ul></div><div><ul><li><p>
Demonstrated accountability and track record for delivery of major technology or digital programmes in a multi-country, matrixed environment</p></li></ul></div><div><ul><li><p>
Proven business and commercial acumen &mdash; experience of partnering with senior business and function leaders, building business cases, and translating technology strategy into measurable growth outcomes</p></li></ul></div><div><ul><li><p>
Experience managing third-party technology service providers and global delivery partners against outcome-based commitments</p></li></ul></div><div><ul><li><p>
Strong written and spoken English</p></li></ul></div><p></p><div><p><b>
Preferred Qualifications</b></p></div><div><ul><li><p>
Experience operating across the Middle East and/or Africa region, including working with local regulatory, cultural, and commercial environments</p></li></ul></div><div><ul><li><p>
Experience leading AI, data, and analytics initiatives that have delivered measurable commercial growth</p></li></ul></div><div><ul><li><p>
Experience in a global manufacturing, B2B services, or industrial environment</p></li></ul></div><div><ul><li><p>
Familiarity with enterprise platforms such as SAP/ERP, CRM, data and analytics, cloud, and security technologies</p></li></ul></div><div><ul><li><p>
Knowledge of Ecolab&rsquo;s industries &mdash; Institutional, Industrial, Healthcare, Life Sciences, Pest Elimination &mdash; is a plus</p></li></ul></div></div><div><div><ul><li><p>
Additional regional languages (Arabic, French) a plus</p></li></ul></div><div><ul><li><p>
Master&rsquo;s degree or equivalent (MBA, MSc) a plus</p></li></ul></div><p></p><div><p><b>
Key Skills &amp; Leadership Behaviours</b></p></div><div><ul><li><p><b>
Business and commercial acumen</b> &mdash; understands P&amp;L, growth levers, customer economics, and how technology and AI investments translate into commercial outcomes</p></li></ul></div><div><ul><li><p><b>
Growth mindset</b> &mdash; relentless focus on unlocking new revenue, market share, and productivity through Enterprise AI and digital</p></li></ul></div><div><ul><li><p><b>
O</b><b>wnership</b> &mdash; drives delivery from idea to adoption to value capture, with no hand-off gaps</p></li></ul></div><div><ul><li><p><b>
Leadership presence</b> to motivate and develop diverse, multi-country teams</p></li></ul></div><div><ul><li><p><b>
Manage by influence</b> &mdash; collaborates across global Enterprise AI groups to develop talent and drive results</p></li></ul></div><div><ul><li><p><b>
Focus and decisiveness</b> &mdash; enables action and progress even when faced with ambiguity</p></li></ul></div><div><ul><li><p><b>
Executive communication</b> &mdash; strong stakeholder management at C-suite and Market leadership level</p></li></ul></div><p></p><div><p><i>
Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability.</i></p></div><p></p><div><p><b>
About Enterprise AI at Ecolab</b></p></div><div><p>
Enterprise AI is the technology and intelligence engine behind Ecolab&rsquo;s global growth &mdash; delivering the AI, data, platforms, and digital solutions that help our customers and our 48,000 associates operate cleaner, safer, and more sustainably in more than 170 countries. We combine the agility of an AI-first organisation with the scale and stability of a Fortune 500 enterprise, partnering closely with every Ecolab Division, Market, and Function to turn data and technology into measurable commercial growth.</p></div><div><p>
Join us, and help shape what comes next &mdash; for Ecolab, for our customers, and for the planet.</p></div></div><p><b><br>
Our Commitment to a Culture of Inclusion &amp; Belonging</b><br>
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.</p></div>

Business Engagement Leader

Eli Lilly

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
<br><br>
Lilly is entering an exciting period of growth and has invested over $1 billion to create a new state-of-the-art manufacturing site in Concord, North Carolina. The brand-new facility will utilize the latest technology to increase the company's manufacturing capacity in parenteral (injectable) medications, device assembly, and packaging operations. This is an exciting, once-in-a-lifetime opportunity to help build and operate a new site — built using the latest high-tech equipment, sophisticated highly integrated and automated manufacturing systems, and with a focus on minimizing environmental impact.
<br><br>
The Role
<br><br>
You will be part of Technology at Lilly (IT) MQ (Manufacturing and Quality), an organization that drives manufacturing operational excellence through the utilization of technology. Technology at Lilly MQ strives to enable the making of medicine "with safety first and quality always."
<br>As Associate Director of Technology at Lilly Concord, you will be at the forefront of driving technological advancements and ensuring the smooth operation of critical IT systems. Leading a talented team, you will develop and implement strategic IT initiatives to support the production of life-saving medicines, ensuring the availability, reliability, and performance of Technology at Lilly systems.
<br><br>
How You'll Succeed
<br><br>
Project & Support Delivery
<br><br>
<ul>
<li>Ensure reliable project and support delivery for IT systems supporting QC operations, including LabVantage, Moda, Empower, and all QC equipment lifecycle support.</li>
<li>Lead and manage IT projects, ensuring timely delivery within allocated budgets and resources — defining requirements, developing plans, and coordinating cross-functional teams.</li>
<li>Drive innovation in system support and delivery using AI and advanced analytics; manage the delivery of analytics solutions.</li>
<li>Oversee disaster recovery and business continuity plans to ensure uninterrupted site operations.</li>
<li>Ensure systems and equipment compliance with FDA guidelines, GMP requirements, and cybersecurity standards, collaborating with auditors to address findings promptly.</li>
</ul>
Strategic Leadership for Digital Deployments
<br><br>
<ul>
<li>Develop and execute a comprehensive IT strategy aligned with business objectives, driving innovation and operational efficiency across a greenfield, digitally-native manufacturing site.</li>
<li>Identify and prioritize technology initiatives — including cloud, IoT, AI, and data analytics — that support site growth and regulatory compliance requirements.</li>
<li>Partner cross-functionally locally and globally to establish and dynamically adapt the site IT roadmap to evolving strategic directions and emerging technology trends.</li>
<li>Benchmark innovative solutions internally and externally; serve as a member of cross-functional leadership teams such as the Flow Team.</li>
<li>Act as Senior Director backup and serve as the IT Concord Business Continuity and Disaster Recovery Leader.</li>
</ul>
Team Management
<br><br>
<ul>
<li>Build and lead a high-performing IT team, fostering a culture of collaboration, innovation, and continuous learning.</li>
<li>Provide coaching, mentorship, and professional development opportunities that promote team growth and retention.</li>
<li>Lead recognition, compensation, promotion, talent assessment, and succession planning activities for your group.</li>
<li>Foster effective communication and collaboration between IT and other departments to align solutions with business needs.</li>
<li>Establish a strong site culture grounded in Lilly values, operational excellence standards, and a commitment to diversity, equity, and inclusion.</li>
</ul>
What You Should Bring
<br><br>
<ul>
<li>Strong leadership and team management skills, with the ability to inspire, motivate, and develop high-performing IT teams.</li>
<li>Experience facilitating cross-functional collaboration, aligning IT initiatives with business needs, and fostering a culture of innovation and operational excellence.</li>
<li>Demonstrated experience developing and executing IT strategies aligned with business goals and industry best practices.</li>
<li>Understanding of emerging technologies — cloud computing, IoT, AI, and data analytics — and their potential applications in pharmaceutical manufacturing.</li>
<li>Experience with IT service management (ITSM) frameworks like ITIL, ensuring efficient incident management, problem resolution, and change management.</li>
<li>Proven track record delivering complex IT projects within scope, budget, and schedule.</li>
<li>Familiarity with project management methodologies (Agile, Waterfall) and tools such as Jira, Microsoft Project, or Trello.</li>
<li>In-depth understanding of regulatory requirements in the pharmaceutical industry, including FDA guidelines and GMP compliance.</li>
<li>Experience implementing and maintaining validated systems, ensuring adherence to regulatory standards (CSV).</li>
<li>Excellent communication and interpersonal skills to collaborate effectively with stakeholders at all levels of the organization.</li>
</ul>
Minimum Requirements
<br><br>
<ul>
<li>Bachelor's degree in Software Engineering, Computer Science, Computer Engineering, or a related field.</li>
<li>5+ years of IT leadership experience in a GMP-regulated industry.</li>
<li>Experience with IT audits, compliance assessments, and remediation activities, including addressing findings and implementing corrective actions.</li>
</ul>
Additional Preferences
<br><br>
<ul>
<li>Master's degree in Computer Science, Information Technology, Business Administration, or a related field.</li>
<li>Exposure to international operations, diverse teams, global IT projects, or working in a global organization.</li>
<li>Previous LEAN and Agile experience.</li>
</ul>
Additional Information
<br><br>
<ul>
<li>Role is Monday through Friday and based on-site in Concord, NC. Flexibility may be required to accommodate production schedules, shutdowns, or off-hour support needs.</li>
<li>Occasional travel to Indianapolis and other global Lilly sites is required.</li>
</ul>
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
<br><br>
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
<br><br>
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.
<br><br>
Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is
<br>$132,000 - $193,600
<br><br>
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
<br><br>
#WeAreLilly

Associate Director - IT Concord

<div><div><b>CIO &amp; VP BPO DGF MEA</b></div><br>
<br>
<p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.<br>
<br>
<br>
</p><p><b>DHL Global Forwarding</b> has an opening for an <b>CIO &amp; VP BPO DGF MEA </b>in <b>Dubai, United Arab Emirates. </b>Join us in connecting people and improving lives!</p><br>
<br>
<p><b>In this CIO &amp; VP BPO DGF MEA position<br>
</b></p><br>
<p><b>Job Purpose:</b></p>
<ul><li>Leads business process quality &amp; improvement for DGF Middle East, Africa (MEA) and provides input to and leads the implementation of functional strategy to identify new and alternative approaches to improve effectiveness and efficiency of business processes in line with overall company strategy, business objectives and needs, Group guidelines and policies.</li>
<li>Drives long-term DGF MEA IT &amp; BPO priorities and delivery framework for applications, integrations, process improvement, end-user training, customer solutions, information security and infrastructure deployment in line with the Division's strategies and priorities and DHL Group IT standards and policies.</li>
<li>Participates in overall MEA regional business planning, keeps informed and shares current knowledge and future perspective of business process improvement measures, technology and systems as related to the Division's competitive position.</li>
<li>Will attract, develop, and motivate an organization of capable, energized, engaged and dynamic process- and technology professionals.</li>
<li>Is accountable for the alignment between Business Functions and IT&amp;BPO on all levels and respectively between the business objectives and the Process and Information Technology (IT) requirements enterprise wide.</li>
<li>Drives the innovation, digitalization and governance agenda and seek alignment with the other regions and divisions.</li>
<li>Performs effective management of budget to ensure cost effective services and delivery of budget targets.</li><br>
</ul><br>
<p><b>Key Responsibilities</b></p>
<ul><li>Defines key input to the MEA regional business plan and advises on the plan definition considering Divisional and global functional guidelines and objectives.</li>
<li>Determines IT &amp; Business Process governance mechanisms for the region &amp; countries within divisional and overall DHL Group guidelines.</li>
<li>Drives the preparation and execution of detailed IT &amp; BPO plans for a harmonized &amp; simplified IT landscape, well trained end-users, and standardization and improvement of Business Processes, in collaboration with other business functions.</li>
<li>Ensures effective and efficient delivery of all digital solutions within the region aligned with the Division's strategy and priorities.</li>
<li>Drives the region to country process and application training to ensure best possible knowledge in the stations and adherence to the Global Processes.</li>
<li>Master&rsquo;s the business and IT &amp; BPO relationships for the region that provides co-ordination and direction and interacts with Countries&rsquo; management to ensure their needs are addressed and issues raised are escalated and resolved.</li>
<li>Analyzes difficult to complex Business Process and IT issues and significantly improves, changes, or adapts existing methods and techniques.</li>
<li>Drives the Customer Onboarding processes and ensures regional alignment.</li>
<li>Delivers innovation that affects the way the Division is operating, making money, or managing people in the region.</li>
<li>Negotiates critical targets and objectives where concepts and ideas need to be sold to others.</li>
<li>Negotiates agreements and contracts and has the mandate/authority to sign them, slightly changing terms &amp; conditions.</li>
<li>Manages IT service providers based in the region and other locations where services may be provisioned.</li>
<li>Approves all major IT&amp;BPO projects including integration projects at the MEA regional level.</li>
<li>Oversees the delivery of agreed programs and projects within quality, time, cost, and constraints within the MEA region.</li>
<li>Implements the DHL Group policies, processes, standards, and compliance models required to meet legal and regulatory requirements, protect the DGFF customer, the brand and reputation of the division and DHL Group.</li></ul><br>
<p><b>Now, here is what we need from you!
</b></p><ul><li>Bachelor&rsquo;s or master&rsquo;s degree required</li>
<li>Minimum of 10+ years of Freight Forwarding large project experience</li>
<li>At least 3 years of experience in the Group, strong track record in strategic management, business development and x-BU work</li>
<li>Minimum 10 years of relevant experience in IT functions with leadership responsibility</li>
<li>Experience in managing and leading teams through professional standard knowledge and practical experience within IT</li>
<li>Communication and stakeholder management skills at top management level</li>
<li>Strong written &amp; verbal communications skills in English</li></ul><br>
<p><b>We offer:</b></p>
<ul><li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li>
<li>Possible further career development</li>
<li>Competitive salary</li>
</ul><p><b>Why join DHL Global Forwarding?</b></p><br>
<p>We are part of Deutsche Post DHL, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br>
<p>Our <b>TOP EMPLOYER prestigious certification</b> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.</p><br>
<p>We aspire to become the undisputed leader in our industry, <b>when people think of forwarding; we want them to think DGF </b>because we have:</p><br>
<ul><li>The<b> largest global network</b> with more than ~30,000 passionate employees</li>
<li>The most <b>efficient processes</b> and <b>fastest response times</b></li>
<li>The <b>best solutions</b> and <b>best customer service</b></li></ul><br>
<p><b>Our Vision: </b>The Logistics Company for the World.</p>
<p><b>Our Mission: </b>Excellence. Simply Delivered.<br>
<b>Our Purpose: </b>Connecting People, improving lives.<br>
<b>Our Values: </b>Respect &amp; Results<br>
<b>Our Goals: </b>Employer, Provider, and Investment of Choice, Living Responsibility</p><br>
<p><i>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </i><i>#LI-MEA</i></p></div>

CIO & VP BPO DGF MEA

exceptional interior decoration

<p><b>Position:</b> AI &amp; Digital Transformation Manager</p><p><b>Position Overview</b></p><p>The <b>AI &amp; Digital Transformation Manager</b> will be responsible for identifying, implementing, managing, and training staff on Artificial Intelligence tools and digital solutions that improve efficiency, quality, productivity, and operational excellence across all departments of the company.</p><p>The role focuses on integrating AI technologies into daily business operations, project management processes, proposal development, design coordination, reporting systems, procurement workflows, and client communications.</p><p>The successful candidate will act as the company&rsquo;s internal AI expert and innovation leader, ensuring that technology delivers measurable business value.</p><p><b>Key Responsibilities</b></p><p><b>AI Strategy &amp; Implementation:</b></p><ul><li>Identify and evaluate emerging AI platforms and technologies.</li><li>Develop and implement the company&rsquo;s AI adoption roadmap.</li><li>Continuously research new AI tools relevant to construction, project management, hospitality, design, and consultancy sectors.</li><li>Ensure all implemented solutions align with company objectives and workflows.</li></ul><p><b>Business Process Automation</b></p><p><b>Implement AI-driven solutions for:</b></p><ul><li>Email drafting and communication.</li><li>Meeting minutes generation.</li><li>Action tracker creation.</li><li>Automated reminders and follow-ups.</li><li>Proposal generation.</li><li>Scope of work preparation.</li><li>Project reporting.</li><li>Risk register management.</li><li>Procurement tracking.</li><li>Submittal logs.</li><li>RFI management.</li><li>Document control.</li><li>Knowledge management systems.</li></ul><p><b>Construction &amp; Project Management Applications</b></p><p><b>Implement AI solutions that support:</b></p><ul><li>Bill of Quantities (BOQ) generation.</li><li>Quantity take-offs.</li><li>Cost estimation.</li><li>Value engineering exercises.</li><li>Procurement planning.</li><li>Construction reporting.</li><li>Project scheduling assistance.</li><li>Risk analysis.</li><li>Contract review.</li><li>Tender evaluations.</li></ul><p><b>Design &amp; Creative Applications</b></p><p><b>Implement AI solutions for:</b></p><ul><li>Mood board creation.</li><li>Concept development.</li><li>Material selection support.</li><li>Design presentations.</li><li>Rendering assistance.</li><li>Image generation.</li><li>Visual storytelling.</li><li>Marketing content creation.</li></ul><p><b>Staff Training &amp; Change Management:</b></p><ul><li>Train all employees on approved AI tools.</li><li>Develop internal AI training manuals and SOPs.</li><li>Conduct workshops and awareness sessions.</li><li>Measure adoption rates and productivity improvements.</li><li>Provide ongoing technical support.</li></ul><p><b>Knowledge Management</b></p><p><b>Develop and maintain:</b></p><ul><li>Company AI knowledge base.</li><li>Prompt libraries.</li><li>Proposal templates.</li><li>Report templates.</li><li>Project execution templates.</li><li>Lessons learned databases.</li><li>AI-assisted SOP repositories.</li></ul><p><b>Performance Monitoring:</b></p><ul><li>Track ROI of AI initiatives.</li><li>Measure productivity gains.</li><li>Identify areas for further automation.</li><li>Produce monthly AI performance reports.</li></ul><p><b>Key AI Platforms (Expected Experience)</b></p><p><b>Productivity:</b></p><ul><li>ChatGPT</li><li>Microsoft Copilot</li><li>Gemini</li><li>Claude</li><li>Notion AI</li></ul><p><b>Automation:</b></p><ul><li>Zapier</li><li>Make.com</li><li>n8n</li><li>Power Automate</li><li>Design:</li><li>Midjourney</li><li>DALL-E</li><li>Adobe Firefly</li><li>Canva AI</li></ul><p><b>Construction &amp; Project Management:</b></p><ul><li>Autodesk Construction Cloud</li><li>Procore</li><li>Bluebeam</li><li>PlanSwift</li><li>Togal.AI</li><li>OpenSpace</li></ul><p><b>Data &amp; Reporting:</b></p><ul><li>Power BI</li><li>Looker Studio</li><li>Airtable</li><li>Excel AI</li><li>KPIs</li></ul><p><b>The employee will be evaluated based on:</b></p><ul><li>Number of AI solutions successfully implemented.</li><li>Reduction in administrative workload.</li><li>Improvement in proposal preparation time.</li><li>Reduction in report preparation time.</li><li>Staff adoption rate.</li><li>Productivity improvements achieved.</li><li>Cost savings generated.</li><li>Quality improvements across deliverables.</li></ul><p><b>Ideal Candidate Profile:</b></p><ul><li>Bachelor&rsquo;s Degree in Engineering, Information Technology, Computer Science, Business Technology, or related field.</li><li>Minimum 5 years of experience in AI implementation, digital transformation, automation, or business process optimization.</li><li>Experience within construction, consultancy, hospitality, architecture, or project management sectors is highly preferred.</li><li>Strong understanding of Large Language Models (LLMs), workflow automation, prompt engineering, and AI integration.</li><li>Excellent training and communication skills.</li></ul><p>What This Role Will Build for <b>Exceptional</b>?</p><p>Within the first 12 months, this person should aim to create:</p><ul><li>An AI-powered proposal generation system.</li><li>AI-generated weekly project reports.</li><li>AI-assisted BOQ and cost-estimation workflows.</li><li>AI meeting assistant for minutes and action tracking.</li><li>AI-powered procurement tracking dashboard.</li><li>AI knowledge base containing all company SOPs, templates, and best practices.</li><li>AI training program for all staff.</li></ul><p>www.exceptional-pm.com</p><p>Work Location: In person</p>

AI & Digital Transformation Manager

Emirates NBD

<div><p><b>About Emirates NBD<br>
</b></p><p></p><p>Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.
</p><p>At the bank, we serve our customers and help them realize their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.
</p><p>We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.<br>
</p><p></p><p><b>What You Will Be Doing<br>
</b></p><p></p><p>The role is responsible for supporting the transformation and digitization of all operational units (Services) under Corporate &amp; Institutional Banking including <b>Credit Risk, Treasury, Trade Finance, Corporate Account Services, and Payments Operations. </b>The position drives process discovery, STP enhancement, automation delivery, Gen AI-enabled solutions, workflow optimization, and operational diagnostics to improve strengthen risk controls, optimize turnaround times, and deliver superior customer experience. Manage key business and services stakeholders and work cohesively with product, IT, Operations, Risk, Compliance, and vendor teams to accelerate the bank&rsquo;s future-ready operation goal.<br>
</p><p></p><p><b>Transformation and Operational Analysis<br>
</b></p><p></p><div><ul><li>Identify processes improvement and risk mitigation opportunities across Services units that are suitable for STP, light / robotic automation, and/or GenAI enablement by
</li></ul><ul><li>Review of existing KPIs such as STP rates, TAT, error rates, and recommend process improvements opportunities.
</li></ul><ul><li>Conduct end-to-end process mapping, gap analysis, and redesign for future state.
</li></ul><ul><li>Execute diagnostic studies on high-volume operational processes to identify automation opportunities.
</li></ul>Lead end-to-end process reviews, mapping, and redesign using methodologies and tools relevant to the banking industry.<br>
<ul><li>
</li></ul></div><p></p><p><b>Governance and Project Management
</b></p><div><ul><li>Develop and track project plans, timelines, budgets, and resource allocation.
</li></ul><ul><li>Identify and mitigate project risks while ensuring quality delivery.
</li></ul><ul><li>Solid technical understanding and ability to define and refine requirements through a project lifecycle.
</li></ul><ul><li>Support IT transformation sprints, daily stand-ups, and weekly working groups.
</li></ul><ul><li>Assist with governance dashboards, program updates, and benefits realization tracking.
</li></ul><ul><li>Coordinate with Operations Heads, Product Owners, IT, Risk, and Compliance to ensure project alignment.
</li></ul><ul><li>Liaise with internal teams and vendors (if applicable) for workflows, Light / Robotic automation, Gen AI
</li></ul>Prepare materials for Service EXCO, Program Boards, and Operational Risk committees.<br>
<ul><li>
</li></ul></div><p></p><p><b>Understanding of GenAI &amp; Autonomous Agents
</b></p><div><ul><li>Partner with Data and AI teams to operationalize GenAI use cases across Services.
</li></ul><ul><li>Support development of AI-based copilots, decision-support tools, and automated quality-monitoring systems.
</li></ul><ul><li>Track adoption, efficiency gains, and operational impact of AI solutions.
</li></ul><ul><li>Support review and implementation of OCR workflow and GenAI capabilities.
</li></ul></div><p><b>Driving Change Management
</b></p><div><ul><li>Drive cultural adoption of continuous improvement and operational excellence within Operations teams.
</li></ul><ul><li>Excellent meeting, workshop, and conference facilitation skills, with proven knowledge of how to foster attendee participate and collaboration in small and large groups.
</li></ul><ul><li>Deliver and track structured project management (Agile / PMO frameworks) for each transformation initiative.
</li></ul>Support where required for adoption, testing, and rollout phases for STP &amp; automation initiatives.<br>
<ul><li>
</li></ul></div><p></p><p><b>What We are Looking for
</b></p><div><ul><li>Bachelor&rsquo;s degree in business, Engineering, Data Science, or a related field.
</li></ul><ul><li>Certification in Change Management or Project Management
</li></ul><ul><li>Minimum 15&amp;#43; years of relevant banking experience in process excellence, automation, or Transformation.
</li></ul><ul><li>Proven experience in leading or supporting transformation projects from business or IT side e.g. Re-organization of Operating model, Re-platforming.
</li></ul><ul><li>Must have hands-on understanding of C&amp;IB products including Trade Finance, Credit Risk and Treasury (Global Markets)
</li></ul><ul><li>Exposure in Implementation/ working on AI Models/Gen AI
</li></ul><ul><li>Exceptional problem solving and analytical thinking (quant and qual)
</li></ul><ul><li>Exceptional relationship and conflict management skills
</li></ul><ul><li>Exceptional communication and senior stakeholder management skills
</li></ul><ul><li>Proven people/team management skills
</li></ul><ul><li>Strong understanding of Gen AI /Agentic AI
</li></ul><ul><li>Proven ability to lead, plan and manage change/projects in organizations.
</li></ul><ul><li>Experience in using process improvement methodologies such as Lean,
</li></ul><ul><li>The job holder will be an experienced professional with outstanding leadership capabilities.
</li></ul><ul><li>Should possess understanding of best practices in the IT and Digital and Business Process Reengineering space.
</li></ul><ul><li>Strong analytical and problem-solving skills with an ability to translate business requirements into an execution framework.
</li></ul>Excellent communication skills with the ability to articulate clearly to the various levels of the organization.<br>
<ul><li>
</li></ul></div><p></p><p><b>What We Offer You
</b></p><div><ul><li>Competitive salary package.
</li></ul><ul><li>Strong emphasis on work-life balance and employee wellbeing.
</li></ul><ul><li>Access to world-class Learning &amp; Development platforms for career growth.
</li></ul><ul><li>Generous annual leave and comprehensive Private Healthcare coverage.
</li></ul><ul><li>Preferential banking facilities for employees.
</li></ul></div><p><b>Why Join Us
</b></p><p>At Emirates NBD Services, we aim to be the employer of choice by helping you unlock your true potential through the right opportunities. We are reimagining the future of work to ensure every employee thrives in an environment that promotes growth, upskilling, and the development of digital skills. Our goal is to empower our employees to build meaningful careers with experiences that shape their future and contribute to Emirates NBD's success. Regardless of your background, location, or preferences, we want every employee to feel connected and engaged as part of the Emirates NBD services team.</p></div>

Senior Manager – Operations Transformation C&IB

Emirates Islamic

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