digital transformation manager

Decillion Digital

Employment Type: Full-Time Experience Required: 12-15 Years Industry: Banking and Financial ServicesJob Summary:We are seeking a highly accomplished Project Manager with extensive experience in Data and Digital Transformation programmes. The role involves collaborating closely with C-suite executives, boards, and regulatory authorities to deliver large-scale, high-impact initiatives that drive measurable business outcomes.Key Responsibilities:<ul><li>Lead end-to-end delivery of complex data and digital transformation programmes, ensuring measurable business value and alignment with organizational strategy.</li><li>Act as a strategic advisor to senior leadership and regulatory bodies, particularly in alignment with the UAE Central Bank&rsquo;s Program.</li><li>Manage large-scale data modernization and digital enablement projects across multiple business domains.</li><li>Oversee regulatory modernization programs to streamline operations, enhance governance, and ensure financial stability.</li><li>Manage cross-functional teams and vendors, ensuring strong coordination between business, data, and technology stakeholders.</li><li>Represent the organization as a thought leader in data and digital transformation across industry events, conferences, and executive forums.</li></ul>Required Qualifications &amp; Skills:<ul><li>12-15 years of total experience with a strong focus on Data and Digital Transformation programmes.</li><li>Minimum 10 years of BFSI experience and 6-7 years of UAE Banking experience is preferrable</li><li>Proven success in Banking, Financial Services, or Technology-led transformations.</li><li>Strong track record of working with boards, C-suite leaders, and regulators on complex transformation initiatives.</li><li>Deep understanding of data governance, analytics platforms, AI, and emerging financial infrastructure solutions (CBDCs, instant payments, Open Finance, digital ID, etc.).</li><li>Expertise in program governance, budgeting, and stakeholder management.</li><li>Certifications such as PMP, PRINCE2, SAFe Agile, Scrum, or equivalent preferred.</li><li>Excellent strategic planning, execution, and leadership skills.</li><li>Strong academic background with international exposure preferred.</li></ul>Preferred Attributes:<ul><li>Ability to effectively bridge business strategies, data-driven decision-making, and technology innovation.</li><li>Strong executive presence with exceptional communication and influencing skills.</li><li>Deep understanding of the UAE&rsquo;s financial and digital transformation landscape, including regulatory frameworks and modernization priorities.</li><li>Demonstrated ability to drive innovation and deliver transformative outcomes in dynamic, multi-stakeholder environments.</li></ul>Job Type: Permanent

Project Manager – Data & Digital Transformation

Mindstream

Role: Project Manager-Digital Transformation projectsDuration:12 months&amp; extendableLocation: QatarSalary: Based on Merit10+ years of experience in Digital Transformation projects.Prefer locally available in QatarForward resume to careers@mind-stream.netWhatsApp 974 30107270Job Type: Full-time

Project Manager-Digital Transformation projects

Omnia

<div>
 
 We are seeking a seasoned
 
 Delivery Manager / Project Manager
 
 to lead complex, multi-stream customer-experience, data, and analytics programs for KSA office. The ideal candidate will have strong experience running digital transformation initiatives, ensuring high-quality delivery, and managing profitability across diverse engagement models&mdash;including fixed-price, outcome-based, and agile delivery.
 
 
 
 
 
 The role requires hands-on leadership across program governance, risk mitigation, client relationship management, and cross-functional team coordination, with a strong understanding of
 
 CX platforms, AI adoption, data-driven decision-making
 
 , and modern delivery frameworks.
 
 
 
 
 
 
 Required Experience &amp; Skills
 
 
 <ul>
 <li>
 8+ years of experience in
 
 project management
 
 , with 5+ years in a leadership role.
 </li>
 <li>
 Proven track record delivering CX, data/analytics, or AI-enabled transformation programs.
 </li>
 <li>
 Strong understanding of digital customer journeys, CX technologies, and data-driven delivery.
 </li>
 <li>
 Demonstrated experience managing
 
 profit &amp; loss
 
 , margins, and financial performance.
 </li>
 <li>
 Ability to manage
 
 fixed-price
 
 and large-scale, multi-vendor delivery environments.
 </li>
 <li>
 Expertise implementing risk and issue management frameworks.
 </li>
 <li>
 Strong team management experience across large, distributed delivery teams.
 </li>
 <li>
 Excellent communication, negotiation, and client engagement skills.
 </li>
 <li>
 Prior experience working in KSA or GCC markets preferred.
 </li>
 </ul>
 
 
 
 
 Reach out to
 
 trish.villena@omnia.ae
 
 for discussion!!
 
 
 
</div>

Project Manager

Philips

<div><h3 class="jobSectionHeader">Job Title
</h3>Service Innovation Manager
<h3 class="jobSectionHeader">Job Description
</h3>Service Innovation Manager
The Service Innovation Manager (Field Experience, Digital Transformation &amp; AI) is a strategic leader responsible for transforming and optimizing the customer field experience through innovative digital solutions and AI technologies. This role serves as a bridge between field operations, technology teams, and customer service, driving continuous improvement, operational efficiency, and exceptional customer outcomes.
Your Role:
Field Experience Transformation
<ul><li>Assess current field service processes and identify opportunities for innovation.
</li><li>Partner with field teams to understand pain points and translate them into actionable digital initiatives.
</li><li>Develop and implement strategies for proactive, data-driven customer support and engagement.
</li></ul>Digital Transformation Initiatives
<ul><li>Lead end-to-end digital projects focused on automating and optimizing field operations.
</li><li>Introduce and manage digital tools (mobile solutions, remote diagnostics, portals, etc.) that enhance service delivery and performance.
</li><li>Ensure seamless integration of new technologies with existing platforms and workflows.
</li></ul>AI Strategy &amp; Implementation
<ul><li>Identify AI application areas within field service (e.g., predictive maintenance, intelligent routing, chatbots).
</li><li>Work with data scientists and engineers to deploy AI-powered solutions, measure their impact, and iterate for improvement.
</li><li>Provide training and support for field teams on AI-enabled systems and processes.
</li></ul>Stakeholder Management
<ul><li>Collaborate cross-functionally with IT, product management, field operations, and customer service.
</li><li>Engage with external vendors and partners to evaluate and onboard new technologies.
</li><li>Communicate project goals, progress, and impacts to senior leadership.
</li></ul>Performance Measurement &amp; Continuous Improvement
<ul><li>Define KPIs for service innovation, digital transformation, and AI adoption.
</li><li>Regularly report results, gather feedback, and drive continuous process optimization.
</li></ul><ul><li>Benchmark performance against industry best practices.
</li></ul>You are fit if:
<ul><li>Bachelor&rsquo;s or master&rsquo;s degree in business, Engineering, Computer Science, or a related field.
</li><li>Minimum 5 years of experience in field operations, service management, digital transformation, or technology-driven roles.
</li><li>Proven track record of delivering digital and AI projects in service environments.
</li><li>Strong understanding of emerging digital and AI t echnologies applied to customer service and field operations.
</li><li>Analytical, data-driven mindset with excellent communication, project management, and stakeholder engagement skills.
</li><li>Digital innovation leadership and strategic thinking to drive business outcomes.
</li><li>Expertise in AI and data analytics for informed decision-making.
</li><li>Change management and team enablement to foster high performance.
</li><li>Vendor and technology evaluation for optimal solutions.
</li><li>Proficiency in agile methodologies to accelerate delivery and maximize business value.
</li></ul>How we work together:
 
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company&rsquo;s facilities.
Field roles are most effectively done outside of the company&rsquo;s main facilities, generally at the customers&rsquo; or suppliers&rsquo; locations.
This role is an office-based role. 
 
<div>About Philips:
 
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
 
<ul><li>Learn more about our business .
</li><li>Discover our rich and exciting history .
</li><li>Learn more about our purpose .
</li></ul>If you&rsquo;re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .
</div>#LI-PHILIN</div>

Service Innovation Manager

BraunAbility

<div>Job Description: 
Job Description: 
The Senior Manager, Website Strategy &amp; Experience, is a leader responsible for shaping and executing our digital customer experience across all web properties as well as direct involvement in website management, analytics, and UX/UI design. The Senior Manager guides the vision and roadmap for website strategy, ensuring our platforms anticipate market trends, leverage emerging technologies, and deliver seamless, personalized experiences. The Senior Manager partners cross-functionally to deliver digital transformation, optimize customer journeys, and champion continuous improvement in web strategy and execution. This role also oversees website UX/UI design, directly managing a UX/UI Designer to ensure best-in-class user experiences.
Essential Functions:
Strategic Leadership:<ul><li>
Develop and communicate a multi-year vision and roadmap for website strategy and digital customer experience, aligned with business objectives and market opportunities.</li><li>
Participate in and lead digital transformation initiatives, including the adoption of AI, automation, and advanced analytics to enhance customer journeys and operational efficiency.</li><li>
Champion innovation in website architecture, personalization, and omnichannel integration.</li></ul>
Customer Experience &amp; UX/UI Ownership:<ul><li>
Collaborate with BU marketing leads on end-to-end digital customer experience across customer facing web properties, including landing page tools for marketing campaigns. Champion seamless, engaging, and personalized interactions at every touchpoint.</li><li>
Oversee all aspects of website UX/UI design, ensuring user-centric, accessible, and visually compelling experiences.</li><li>
Directly manage and develop the UX/UI Designer, providing guidance, mentorship, and performance feedback.</li><li>
Implement advanced analytics, A/B testing, and customer feedback loops to continuously optimize digital experiences and inform strategic decisions.</li><li>
Manage external development team responsible for website maintenance and new feature implementation.</li></ul>
Website Management &amp; Futureproofing:<ul><li>
Oversee the management, maintenance, and security of the company&rsquo;s websites, ensuring they are future-ready, user-friendly, accessible, and visually appealing.</li><li>
Evaluate and select cutting-edge platforms and partners (e.g., AI-powered personalization and search, enterprise CMS) to support growth and scalability.</li><li>
Lead change management efforts to ensure successful adoption of new digital tools, processes, and customer experience enhancements.</li></ul>
Cross-Functional Collaboration:<ul><li>
Collaborate with IT, Product, Sales, and Customer Service to integrate web strategies with broader digital initiatives and customer experience programs.</li><li>
Manage relationships with multiple stakeholders, coordinate with various departments, and lead website-related projects from conception to completion.</li></ul>
SEO &amp; Content Marketing:<ul><li>
Develop and implement advanced SEO, AEO and GEO strategies and content marketing plans to improve website rankings, increase organic traffic, and enhance online visibility.</li></ul>
Analytics &amp; Reporting:<ul><li>
Monitor and analyze website performance using advanced tools, providing regular reports and insights to inform decision-making and drive continuous improvement.</li></ul><div></div>
Knowledge, Skills, Abilities:<ul><li>
Strategic vision and ability to set and execute long-term digital strategies in complex organizations</li><li>
Proven experience collaborating across cross-functional teams</li><li>
Track record of driving innovation in digital customer experience, web technologies, and digital transformation</li><li>
Deep understanding of modern web architectures, personalization engines, WCAG 2 standards, AI/ML applications, and data privacy best practices</li><li>
Expertise in UX/UI design principles, accessibility standards, and user-centered design methodologies</li><li>
Experience managing and developing UX/UI designers or similar creative roles</li><li>
Proficiency in web programs, including enterprise CMS platforms. Preferred platform experience includes Adobe Experience Manager, Google Analytics4, Google Tag Manager, Google Search Console, Salesforce, Conductor, JIRA.</li><li>
Strong verbal and written communication skills</li><li>
Detail-oriented, self-motivated, and self-directed; able to delegate, manage time, and meet deadlines for concurrent projects in a fast-paced environment</li><li>
Experience managing development teams and web designers</li><li>
Change agent with experience in leading organizational change and digital adoption</li></ul><div></div>
Minimum Requirements:<ul><li>
Bachelor&rsquo;s degree required; Master&rsquo;s degree preferred (e.g., Digital Marketing, Business, Technology, Communications, or related field)</li><li>
8+ years of progressive experience in digital strategy, website management, customer experience leadership, or UX/UI design</li><li>
Experience with enterprise-level digital transformation projects</li><li>
Strong portfolio of successful digital innovation, customer experience, and UX/UI initiatives</li><li>
B2C and B2B experience preferred</li></ul>
BraunAbility is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div>

Senior Manager, Website Strategy & Experience

<div>
 <ul>
 <li>
 Leads the identification and implementation of digital transformation solutions to enhance business operations.
 </li>
 <li>
 Develops and executes strategies for digital transformation basis discussions with client operations.
 </li>
 <li>
 Collaborates with cross-functional teams to identify opportunities.
 </li>
 <li>
 Oversees the design and implementation of digital transformation projects, ensuring they meet the set timelines and budget with co-ordination with process and digital transformation teams.
 </li>
 <li>
 Monitors and evaluates the effectiveness of digital transformation initiatives, making necessary adjustments to ensure they deliver the desired results.
 </li>
 <li>
 Reports on the progress and outcomes of digital transformation initiatives to senior management and other stakeholders
 </li>
 <li>
 Champions the use of data and analytics in decision-making, promoting a data-driven culture within the organization
 </li>
 <li>
 Advocates for the adoption of digital tools and technologies across the organization, driving digital literacy and competency.
 </li>
 <li>
 Demonstrates a deep understanding of digital transformation strategies and technologies.
 </li>
 <li>
 Preference with experience in the insurance industry, with a good understanding of its operations and regulatory environment.
 </li>
 <li>
 Possesses excellent project management skills, with the ability to manage multiple projects simultaneously and deliver them within set timelines and budget.
 </li>
 <li>
 Demonstrates strong analytical skills, with the ability to use data to inform decision-making.
 </li>
 <li>
 Exhibits excellent communication skills, with the ability to engage with stakeholders at all levels of the organization
 </li>
 <li>
 Has a strong customer focus, with the ability to identify and implement digital solutions that enhance customer experience
 </li>
 <li>
 Demonstrates resilience and adaptability in the face of change
 </li>
 <li>
 Possesses strong problem-solving skills, with the ability to identify and implement effective solutions
 </li>
 <li>
 Has a good understanding of the latest trends and advancements in the field of digital transformation
 </li>
 <li>
 Demonstrates a commitment to continuous learning and development, with the ability to quickly grasp new technologies and concepts
 </li>
 </ul>
</div>

Transformation Solution Consultant

Upbeatz Investments

A leading organization in Bahrain is seeking an experienced Business Development Manager &ndash; IT to drive revenue growth across consulting, digital transformation, and technology solutions. If you are a strategic, results-focused professional with a proven sales record in the GCC, we would like to hear from you.Key Responsibilities<ul><li>Identify, qualify, and convert high value business opportunities</li><li>Build and maintain strong client relationships across multiple sectors</li><li>Manage the complete sales lifecycle: prospecting, pitching, proposals, negotiation, and closure</li><li>Collaborate with delivery and technical teams to develop tailored digital solutions</li><li>Develop and execute GTM strategies and strategic partnerships</li><li>Conduct ongoing market and competitor analysis</li><li>Meet sales targets, pipeline goals, and client acquisition objectives</li><li>Represent the company at industry events and professional networking platforms</li></ul>Skills &amp; Competencies<ul><li>Business development and sales strategy execution</li><li>Lead generation and pipeline management</li><li>Consultative and solution based selling</li><li>Strong negotiation and deal closing capabilities</li><li>Understanding of emerging technologies (AI, Cloud, RPA, Data, etc.)</li><li>Proposal development and GTM planning</li><li>CRM proficiency (Salesforce / HubSpot)</li><li>Executive-level communication and stakeholder engagement</li><li>Strategic, analytical, and adaptable approach</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Computer Science or Computer Engineering</li><li>6&ndash;8 years of business development experience in IT, Consulting, SaaS, or Digital Transformation</li><li>GCC experience is essential</li><li>Proven success in achieving sales targets and managing enterprise level deals</li></ul>What We Offer<ul><li>A supportive, performance-driven work culture that values innovation</li><li>Comprehensive health insurance and structured employment benefits</li><li>Strong opportunities for career development, continuous learning, and professional exposure</li></ul>We are currently reviewing applications. To apply, please send your CV to hrsupport@fahdan.coJob Type: Full-time

Business Development Manager – IT

Search 10000+ Digital transformation manager jobs near you this December. New roles added regularly across leading industries. Apply today.