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digital transformation systems analyst

creative pack om

Key Responsibilities:<ul><li>Gather and analyze business needs from different departments and translate them into clear digital requirements.</li><li>Prepare digital gap analysis studies and compare the current state with the target state.</li><li>Participate in evaluating technology solutions and recommend the most suitable options.</li><li>Document digital processes and develop workflow models.</li><li>Coordinate with service providers to ensure systems and platforms integration.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Information Systems, Computer Engineering, or related field.</li><li>Minimum 5 years of experience in systems analysis and digital transformation.</li><li>Strong knowledge of digital transformation frameworks such as TOGAF, ITIL, and BPMN.</li></ul>Job Type: Contract Contract length: 12 monthsPay: RO800.000 - RO1,100.000 per monthApplication Question(s):<ul><li>What is your salary expectation ? </li><li>What is your nationality ?</li></ul>

Digital Transformation & Systems Analyst

Mind Stream

The Senior Project Manager will lead large-scale digital transformation initiatives with a primary focus on business process automation, CRM implementations, customer experience platforms, and digital engagement solutions. The role requires a combination of strong project management expertise, business acumen, and technology fluency to ensure successful delivery of initiatives that streamline operations, enhance customer interactions, and enable data-driven decision-making. The incumbent will drive innovation, efficiency, and measurable business value while aligning with the organization&rsquo;s strategic digital roadmap.Roles and Responsibilities:&middot; Lead the end-to-end delivery of digital transformation projects including Business Process Automation (BPA), CRM platforms, workflow digitization, and digital engagement solutions.&middot; Translate organizational goals into actionable digital strategies, roadmaps, and execution plans.&middot; Collaborate with business stakeholders to identify, analyze, and re-engineer processes for automation, efficiency, and scalability.&middot; Ensure delivery excellence across CRM implementations (e.g., Salesforce, Dynamics, HubSpot), customer portals, and omni-channel engagement platforms.&middot; Drive adoption of automation technologies such as RPA, AI/ML, and low-code/no-code platforms to enhance business efficiency.&middot; Oversee digital engagement initiatives including customer self-service portals, mobile applications, chatbots, and omnichannel communication.&middot; Establish strong governance frameworks, ensuring compliance with data protection, cybersecurity, and industry standards.&middot; Provide executive-level reports on progress, milestones, risks, financials, and business outcomes.&middot; Manage project budgets, resources, and third-party vendors while ensuring contract compliance and service quality.&middot; Lead change management initiatives by preparing the business for digital adoption and embedding new ways of working.&middot; Facilitate workshops, governance forums, and steering committees to ensure effective decision-making and stakeholder alignment.&middot; Support Sales and Pre-Sales teams during bids and proposals by providing subject-matter expertise in digital transformation delivery.&middot; Contribute to PMO functions including portfolio reporting, resource allocation, and project monitoring.&middot; Apply Agile, Waterfall, and hybrid project management methodologies based on project context.Qualification &amp; Experience:&middot; Bachelor&rsquo;s or Master&rsquo;s degree in Business, Computer Science, Information Systems, or related field.&middot; Recognized Project Management certifications (PMP, PRINCE2, or equivalent).&middot; 10&ndash;12 years of progressive project management experience, with at least 5 years leading digital transformation initiatives.&middot; Proven experience in delivering large-scale CRM programs, business process automation projects, and digital engagement platforms.&middot; Strong knowledge of RPA tools, CRM systems, and digital engagement solutions.&middot; Experience managing multi-million-dollar transformation programs with diverse stakeholder groups.&middot; Strong understanding of cloud platforms (Azure, GCP) and integration with digital solutions.&middot; Excellent communication and stakeholder management skills, with ability to engage at senior management and CXO levels.Core Competencies:&middot; Leadership and ability to inspire diverse cross-functional teams.&middot; Expertise in business process re-engineering, automation, and customer experience transformation.&middot; Strong business-technology acumen, with familiarity in CRM, RPA, AI, low-code platforms, and customer engagement solutions.&middot; Analytical mindset with ability to translate business needs into digital workflows and measurable outcomes.&middot; Proven ability to drive organizational change, adoption, and cultural alignment with digital initiatives.&middot; Results-driven, with a consistent track record of delivering projects on time, within scope, and on budget.Preferred Skills:&middot; Fluency in English; Arabic proficiency is an added advantage.&middot; Excellent presentation, facilitation, and negotiation skills.&middot; Proficiency in MS Project, MS Office Suite, Jira, and collaboration platforms.&middot; Strong vendor management, contract negotiation, and problem-solving skills.&middot; High adaptability, critical thinking, and decision-making capabilities.&middot; Strong interpersonal and influencing skills with ability to work across organizational levels.Professionalism, accountability, and ability to deliver independentlyJob Type: Full-timeApplication Question(s):<ul><li>How many years of experience do you have in Project Management?</li></ul><ul><li>How many years of experience in Digital Transformation projects?</li><li>Have you led CRM implementation projects? (Yes/No &ndash; If Yes, specify systems and duration)</li><li>Have you worked with Business Process Automation or RPA initiatives? (Yes/No &ndash; If Yes, specify)</li><li>Do you have experience managing budgets and multi-vendor projects? (Yes/No &ndash; If Yes, specify)</li><li>Are you fluent in Arabic?</li><li>What is your current and expected salary (in QAR)? Notice period?</li></ul>

Senior Project Manager – Digital Transformation (English & Arabic)

TechBiz Global GmbH

<div>At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Senior Business Analyst to join one of our clients' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.
NOTE: This is a one-year contract with relocation to Riyadh, relocation costs are covered by the client. 
JOB DESCRIPTION:
We are seeking a Senior Business Analyst to align customs-related business processes with solution design and program objectives. The role will provide Customs domain expertise, validate requirements, support workshops, document processes, contribute to UAT, and collaborate with stakeholders, QA teams, and vendors. Continuous stakeholder engagement is essential to ensure clarity and alignment of requirements.
Key Responsibilities:<ul><li>
Align business processes with solution design, focusing on customs-related requirements.</li><li>
Provide subject matter expertise in Customs domain processes and enterprise solutions.</li><li>
Review and validate business requirements and user stories.</li><li>
Facilitate requirement-gathering workshops and document process flows.</li><li>
Ensure implemented solutions adhere to approved business architecture and quality standards.</li><li>
Collaborate with QA teams on functional validation, UAT, and defect triaging.</li><li>
Support Architecture Board, ZATCA teams, and vendors with requirement traceability.</li><li>
Conduct impact analysis and assessments as needed.</li><li>
Engage stakeholders continuously to validate requirements and expectations.</li></ul><ul><li> 
10+ years of experience in large-scale IT programs, preferably in Customs or government sectors.</li><li>
Strong understanding of end-to-end business processes, architecture principles, and transformation methodologies.</li><li>
Proven experience in system requirement definition, business process modeling, and QA collaboration.</li><li>
Bachelor&rsquo;s degree in Computer Engineering, Information Systems, or related field.</li><li>
Excellent communication skills across technical and non-technical stakeholders.</li><li>
Ability to facilitate discussions in Arabic where needed.</li></ul></div>

Senior Business Analyst

The Senior Project Manager will lead and deliver a large-scale digital transformation program with a strong focus on taxation systems, compliance, and regulatory frameworks. The role requires a blend of deep project management expertise, strong stakeholder engagement skills, and in-depth knowledge of tax regulations, processes, and technology solutions. The incumbent will be responsible for ensuring the successful implementation of digital initiatives that optimize taxation workflows, strengthen compliance, and enhance operational efficiency, while aligning with the organization&rsquo;s overall digital strategy.Roles and Responsibilities:&middot; Lead end-to-end delivery of digital transformation projects focused on taxation, ensuring alignment to scope, budget, timelines, and quality standards.&middot; Translate business objectives and tax compliance requirements into executable project roadmaps, deliverables, and milestones.&middot; Ensure strict adherence to applicable tax laws, statutory reporting, and international regulatory frameworks throughout the project lifecycle.&middot; Develop comprehensive project documentation including project plans, costing, resource allocation, risk management, success criteria, and change control processes.&middot; Drive collaboration across finance, IT, legal, and regulatory teams to ensure requirements, schedules, and deliverables remain on track.&middot; Identify, assess, and mitigate risks related to taxation compliance, system integration, or evolving regulatory changes.&middot; Provide regular executive-level reporting on progress, financials, compliance, and risk posture.&middot; Lead, coach, and motivate cross-functional project teams, ensuring clarity of roles, accountability, and delivery excellence.&middot; Manage third-party vendors and consultants engaged in taxation technology implementation, ensuring contract compliance and service quality.&middot; Support business development and pre-sales efforts by providing project management insights and contributing to bid/proposal activities.&middot; Contribute to PMO functions including project reporting, resource planning, and performance monitoring.&middot; Apply both Agile and Waterfall methodologies effectively depending on project context, with experience managing hybrid and resource-based models (Fixed Cost, T&amp;M).&middot; Facilitate project governance forums, workshops, and steering meetings with senior stakeholders, ensuring effective communication and decision-making.Qualification &amp; Experience:&middot; Bachelor&rsquo;s or Master&rsquo;s degree in Finance, Accounting, Business, or Information Systems.&middot; Professional certifications in project management (PMP, PRINCE2, or equivalent).&middot; 10&ndash;12 years of progressive project management experience, with at least 5 years in senior roles leading digital transformation programs.&middot; Strong knowledge of taxation frameworks (corporate tax, VAT, withholding, etc.) and their digital implementation.&middot; Proven experience in taxation technology enablement (ERP tax modules, tax engines, e- invoicing platforms, compliance tools).&middot; Demonstrated success in managing multi-million-dollar transformation programs in regulated environments.&middot; Exceptional stakeholder engagement and communication skills, with ability to influence at CXO and regulatory authority levels.Core Competencies:&middot; Leadership and ability to inspire cross-functional, multicultural teams.&middot; Deep understanding of taxation laws, compliance, and their integration into digital systems.&middot; Strong business-technology acumen, with familiarity in ERP platforms (SAP, Oracle, MS Dynamics), tax engines, and emerging technologies (AI/ML, RPA).&middot; Analytical strength to translate tax complexities into digital workflows, compliance dashboards, and automation strategies.&middot; Change leadership with proven success in embedding new taxation processes within organizations.&middot; Results-driven with a strong track record of delivering complex programs within scope, time, and budget.Preferred Skills:&middot; Fluency in English and Arabic (spoken and written).&middot; Excellent presentation, facilitation, and negotiation skills with senior executives and external stakeholders.&middot; Strong vendor management, contract negotiation, and problem-solving abilities.&middot; Proficiency in MS Project, MS Office Suite, and Jira.High adaptability, critical thinking, and decisiJob Type: Full-time

Senior Project Manager – Taxation - Bilingual-English & Arabic)

Auxo Talent

<div>
 
 
 Omantel is hiring for one of its subsidiaries&rsquo; CEO &ndash; ICT Organization, Muscat (Oman)
 
 
 
 
 
 
 
 This is a
 
 unique opportunity to lead a fast-growing ICT Organization driving digital transformation, innovation, and technology services in Oman. We are looking for a visionary leader with:
 
 
 ✅ Proven executive experience in ICT/Technology/Digital sectors
 
 
 ✅ Strong business &amp; transformation track record
 
 
 ✅ Strategic mindset with the ability to deliver results
 
 
 
 
 
 
 ROLE OBJECTIVE
 
 
 
 
 
 
 The Chief Executive Officer (CEO) of
 
 the company
 
 is responsible for defining and executing the vision, strategy, and growth roadmap as it transforms into Oman&rsquo;s national ICT champion. The CEO leads the end-to-end development, commercialization, and scale-up of
 
 the company's
 
 ICT offerings across Cloud, Data Center, Cybersecurity, IoT, System Integration, and Emerging Technologies.
 
 
 
 
 
 The role oversees company-wide functions including strategy, operations, product development, financial performance, partnerships, regulatory alignment, and cultural transformation. As the face of
 
 the company
 
 , the CEO represents the organization to national stakeholders, enterprise clients, global technology partners, regulators, and key interface to Omantel Group. The CEO drives innovation, commercial agility, talent development, and long-term sustainability as
 
 the company
 
 becomes a critical digital enabler for Oman&rsquo;s economy and digital future.
 
 
 
 
 
 
 RESPONSIBILITIES
 
 
 
 
 
 
 
 Strategic Leadership &amp; Vision
 
 
 <ul>
 <li>
 Define and communicate
 
 the company's
 
 long-term vision and transformation strategy aligned with national ICT objectives and Omantel Group&rsquo;s digital ambitions
 </li>
 <li>
 Lead
 
 the company's
 
 evolution from a cloud/data center company into a full-stack ICT solutions provider and systems integrator
 </li>
 </ul>
 
 
 Business Growth &amp; Market Positioning
 
 
 <ul>
 <li>
 Expand
 
 the company's
 
 market presence and revenue through strategic product launches in Cloud, IoT, System Integration and other priority ICT solutions
 </li>
 <li>
 Identify high-growth verticals (e.g., government, oil &amp; gas, banking, telecom) and tailor value propositions accordingly
 </li>
 <li>
 Develop and drive go-to-market strategies, channels, and ecosystem partnerships to drive customer acquisition and retention
 </li>
 </ul>
 
 
 Operational Excellence &amp; Delivery
 
 
 <ul>
 <li>
 Oversee all functional operations including product development, service delivery, sales, customer support, and technology deployment
 </li>
 <li>
 Ensure SLA adherence, service scalability, and continuous improvement across delivery units
 </li>
 </ul>
 
 
 Transformation &amp; Change Management
 
 
 <ul>
 <li>
 Lead the cultural and operational transformation to a fast-moving, agile, innovation-led ICT company
 </li>
 <li>
 Embed digital thinking, customer-centricity, and outcome-based service models into the organizational DNA
 </li>
 </ul>
 
 
 Financial Management
 
 
 <ul>
 <li>
 Own financial performance including P&amp;L, cash flow, investment decisions, pricing strategies, and cost efficiency
 </li>
 <li>
 Drive profitability through commercial discipline, operational leverage, and strategic partnerships
 </li>
 </ul>
 
 
 Product &amp; Technology Innovation
 
 
 <ul>
 <li>
 Champion a differentiated, scalable product portfolio across cloud, cybersecurity, and infrastructure solutions
 </li>
 <li>
 Foster an innovation-driven culture that embraces emerging technologies (e.g., AI, edge computing, green tech)
 </li>
 </ul>
 
 
 Partner &amp; Ecosystem Engagement
 
 
 <ul>
 <li>
 Act as the front face and build and maintain strong partnerships with global OEMs, hyperscalers, cloud providers, ISVs, and local technology firms
 </li>
 <li>
 Secure national and international alliances that elevate
 
 the company's
 
 platform and service offerings
 </li>
 </ul>
 
 
 Governance &amp; Regulatory Compliance
 
 
 <ul>
 <li>
 Ensure corporate governance, ethical conduct, and compliance with national ICT laws, data privacy, and cybersecurity standards
 </li>
 <li>
 Represent
 
 the company
 
 in regulatory engagements, industry forums, and national digital transformation initiatives
 </li>
 </ul>
 
 
 Talent &amp; Culture Development
 
 
 <ul>
 <li>
 Attract, develop, and retain top talent across technology, sales, and operational functions
 </li>
 <li>
 Build a high-performance leadership team and instil a culture of accountability, innovation, and purpose
 </li>
 </ul>
 
 
 
 
 
 ROLE SPECIFICATIONS
 
 
 
 
 
 
 
 Qualification
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Computer Science, Business Administration, or a related field
 </li>
 <li>
 Master&rsquo;s degree (e.g., MBA or Executive Leadership Program) preferred
 </li>
 </ul>
 
 
 Certification
 
 
 <ul>
 <li>
 Executive development certifications in leadership, strategy, or digital transformation are an asset
 </li>
 </ul>
 
 
 Experience
 
 
 <ul>
 <li>
 15&ndash;20 years of senior leadership experience in the ICT sector, with at least 7&ndash;10 years at the executive level (CEO, COO, or Business Unit Head)
 </li>
 <li>
 Proven success in leading technology-driven scale-ups or business transformations, ideally in telecom, ICT, cloud services, or digital infrastructure
 </li>
 </ul>
 
 
 Skills
 
 
 <ul>
 <li>
 Strategic leadership &amp; vision-setting
 </li>
 <li>
 ICT market knowledge (Cloud, Cybersecurity, SI, IoT)
 </li>
 <li>
 Business model innovation and transformation management
 </li>
 <li>
 Financial stewardship and investor communication
 </li>
 <li>
 Ecosystem partnership development
 </li>
 <li>
 Organizational change and talent development
 </li>
 <li>
 Public speaking, stakeholder influence, and communication
 </li>
 </ul>
 
 
 Competencies
 
 
 
 
 
 
 
 Leadership
 
 
 <ul>
 <li>
 Impactful decision-making
 </li>
 <li>
 Strategic mindset
 </li>
 <li>
 Leading performance (for cross-functional initiatives)
 </li>
 <li>
 Visionary thinking
 </li>
 <li>
 Governance and risk leadership
 </li>
 </ul>
 
 
 Behavioural
 
 
 <ul>
 <li>
 Collaboration and adaptability
 </li>
 <li>
 Planning &amp; coordination
 </li>
 <li>
 Achievement orientation
 </li>
 <li>
 Senior stakeholder engagement
 </li>
 <li>
 Negotiation and influence
 </li>
 </ul>
 
 
 Core
 
 
 <ul>
 <li>
 Integrity &amp; ethical leadership
 </li>
 <li>
 Operational excellence
 </li>
 <li>
 Effective communication
 </li>
 <li>
 Customer centricity
 </li>
 <li>
 National and industry alignment
 </li>
 </ul>
 
 
 Technical
 
 
 <ul>
 <li>
 ICT sector fluency (cloud, cybersecurity, digital platforms, IoT)
 </li>
 <li>
 Digital business models and platform strategy
 </li>
 <li>
 Strategic partnerships &amp; M&amp;A awareness
 </li>
 <li>
 Regulatory, governance and compliance alignment
 </li>
 <li>
 Product lifecycle and go-to-market leadership
 </li>
 </ul>
 
 
 
 
 
 If this is of interest and you feel you have the right credentials and depth of experience, please respond to this post with your CV, contact details and a brief summary of why you might be suitable for such an illustrious role. We would be delighted to evaluate your eligibility and get back to you for an exploratory conversation.
 
 
 
 
</div>

CEO-ICT Organization (Omantel’s subsidiary)

Key Responsibilities:<ul><li>Design and develop databases and interactive dashboards to support decision-making.</li><li>Implement Business Intelligence (BI) solutions and integrate with various data sources.</li><li>Prepare digital performance reports, including digital transformation KPIs and service quality indicators.</li><li>Support predictive analytics and contribute to AI-related projects.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Data Science, Information Systems, or related field.</li><li>At least 4 years of hands-on experience with BI tools (Power BI, Tableau, etc.).</li><li>Proficiency in data analysis languages such as SQL, Python, or R.</li></ul>Job Type: Contract Contract length: 12 monthsPay: RO600.000 - RO1,000.000 per monthApplication Question(s):<ul><li>What is your salary expectation ? </li><li>What is your nationality ?</li></ul>

Data & Analytics Engineer

Louvre Hotels Group MENA

<div>
 As the Information Technology Manager, you will play a critical role in both the pre-opening and operational success of the property. During the pre-opening phase, you will be responsible for establishing IT systems, infrastructure, and policies to ensure a seamless launch. Following the opening, you will continue to lead the property&rsquo;s IT strategy and operations, ensuring that technology drives efficiency, security, and an exceptional guest and colleague experience.
 
 
 
 Key Job Responsibilities:
 
 
 
 <ul>
 <li>
 Develop and implement the IT strategy and roadmap for both the pre-opening and operational phases.
 </li>
 <li>
 Lead IT functions, including infrastructure, support, development, and information security.
 </li>
 <li>
 Oversee the setup, configuration, and maintenance of IT infrastructure, systems, and networks.
 </li>
 <li>
 Ensure data security, compliance with regulations, and adherence to industry standards.
 </li>
 <li>
 Partner with hotel leadership to align IT initiatives with business and operational objectives.
 </li>
 <li>
 Drive digital transformation and identify innovative solutions that enhance service and efficiency.
 </li>
 <li>
 Manage IT budgets, procurement, and vendor relationships to ensure cost-effective technology management.
 </li>
 <li>
 Establish and maintain disaster recovery and business continuity plans.
 </li>
 <li>
 Develop and enforce IT policies, procedures, and best practices for consistency and reliability.
 </li>
 <li>
 Mentor and guide IT colleagues, fostering technical expertise and continuous improvement.
 </li>
 <li>
 Monitor emerging technology trends and recommend applications for the hospitality sector.
 </li>
 <li>
 Provide strategic input on technology investments and long-term initiatives.
 </li>
 <li>
 Champion safe and environmentally responsible practices in line with company policies.
 </li>
 <li>
 Adhere to all environmental, health, and safety regulations and procedures.
 </li>
 </ul>
</div>

Information Technology Manager - Pre-Opening

Explore 272+ Digital transformation systems analyst in Muscat this September. Find roles across top companies and apply now to boost your career.