direct care supervisor

Harbor House Ministries

<p></p><div><p>Harbor House Ministries offers high-quality individualized care in a family-style setting for adults with profound developmental and physical disabilities. We believe every life has value and everyone can engage in meaningful connections with peers and community. Every individual has the opportunity to determine what each day looks like thanks to the specialized care our team is able to provide. Join us in fulfilling abundant life!</p>
<h4 class="jobSectionHeader"><b>
Requirements:</b></h4><ul><li>
You must be at least 18 years old and have a high school diploma or equivalent</li><li>
You must pass a fittowork physical, drug screen, background check, and fingerprinting</li></ul><h4 class="jobSectionHeader"><b>
Benefits offered based on status and eligibility requirements:</b></h4><ul><li>
401(k) with employer match</li><li>
Health insurance</li><li>
Dental insurance</li><li>
Vision insurance</li><li>
Life insurance</li><li>
Pet insurance</li><li>
Short term disability</li><li>
Flexible spending account</li><li>
Paid time off (PTO)</li></ul><h4 class="jobSectionHeader"><b>
Job Description</b></h4><p>
Position Title: Home Supervisor</p>
<p>
Reports To: Clinical Director</p>
<p>
Status: Full-Time</p>
<p>
Location: Jenison, MI</p>
<h4 class="jobSectionHeader"><b>
Position Summary</b></h4><p>
The Home Supervisor oversees the day-to-day operations and staff of a residential home, ensuring high-quality direct care and a nurturing environment for residents. This role serves as a bridge between direct care and administration, maintaining regulatory compliance while championing the mission, vision, and quality of life standards of Harbor House Ministries.</p>
<h4 class="jobSectionHeader"><b>
Qualifications</b></h4><ul><li>
Experience: Minimum of two years in a supervisory or leadership role. Preferred five years of experience working as a Direct Caregiver at Harbor House Ministries or a related setting.</li><li>
Certification: Current Medical Assistant (MA) Certification, Licensed Practical Nurse (LPN), or Registered Nurse preferred.</li><li>
Interpersonal Skills: Exceptional ability to communicate and build relationships with individuals of all cognitive abilities.</li><li>
Requirements: Valid driver&rsquo;s license and proof of auto insurance.</li><li>
Technical Skills: Proficiency in electronic charting and basic office software.</li></ul><h4 class="jobSectionHeader"><b>
Essential Job Functions</b></h4><h4 class="jobSectionHeader"><b>
Leadership &amp; Staff Management</b></h4><ul><li>
Supervise, train, and mentor subordinate staff, including Lead Aides and Resident Aides.</li><li>
Conduct performance evaluations, provide ongoing coaching, and manage documentation for personnel actions.</li><li>
Partner with Training &amp; Development Manager for staff orientation and facilitate opportunities for ongoing professional development.</li><li>
Lead homespecific staff meetings and participate in Clinical Management Team meetings.</li></ul><h4 class="jobSectionHeader"><b>
Resident Care &amp; Advocacy</b></h4><ul><li>
Provide direct personal care and Community Living Support (CLS) to residents as needed.</li><li>
Coordinate medical care, including scheduling and attending appointments with families, physicians, and specialists.</li><li>
Oversee medication management: receiving, documenting, and passing medications per policy, including routine inventory.</li><li>
Promote resident engagement through community, church, and inhouse activities.</li></ul><h4 class="jobSectionHeader"><b>
Operations &amp; Compliance</b></h4><ul><li>
Ensure the home remains compliant with Harbor House policies and regulatory standards (licensing, CARF, LRE, MDHHS, etc.).</li><li>
Maintain accurate resident medical records, prescriptions, and documentation.</li><li>
Oversee home environments to ensure excellent standards of cleanliness, fire safety, and maintenance.</li><li>
Manage resident supplies and inventory efficiently.</li></ul><h4 class="jobSectionHeader"><b>
Communication &amp; Support</b></h4><ul><li>
Serve as the primary point of contact for families, guardians, staff, and assigned care team members.</li><li>
Participate in the oncall rotation (including every other weekend) and act as backup for Lead Aides during scheduling emergencies.</li></ul><h4 class="jobSectionHeader"><b>
Physical &amp; Cognitive Requirements</b></h4><ul><li>
Observation &amp; Communication: Ability to accurately read medical documentation, monitor resident wellbeing, and communicate effectively with residents, families, and staff in person and via technology.</li><li>
Stamina &amp; Strength: Ability to lift 50 lbs. (independently or as a twoperson assist) and perform repetitive physical tasks associated with resident care.</li><li>
Cognitive Reasoning: Ability to reason, problemsolve complex issues, and remain calm under pressure (e.g., CPR/First Aid emergencies or traumainformed interventions).</li><li>
Attendance: Regular, predictable attendance is an essential function of this supervisory role.</li></ul><p>
Although every attempt has been made to make this job function list as complete as possible there may be other tasks not described above which may become necessary for the Home Supervisor to perform.</p>
<h4 class="jobSectionHeader"><b>
About Harbor House Ministries</b></h4>
Welcome to the possibility of working at Harbor House Ministries where you will build relationships with great people as you share life&rsquo;s victories and challenges together. At Harbor House, our staff walk alongside the people we serve in every facet of their daily life and find enriching friendships along the way.</div><p></p>

Home Supervisor

Sevita

<div><div><div><ul><li><b>FT</b></li>
<li><b>All Shifts
</b></li><li><b>Weekend availability required</b></li>
<li><b>15.00/hour</b></li>
</ul>
<ul><li><b>Must pass Level II Background screening</b></li></ul>
<ul><li><b>Must have a valid/current DL</b></li></ul></div><br>
<div></div>
<div><b>Mentor Community Services</b>, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You&rsquo;ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.</div></div><br>
<h1 class="jobSectionHeader"><b>
SUMMARY</b></h1>
<ul><li>Position Type: Non-exempt, full-time or part-time, hourly role.</li>
<li>Scope of Role:
<ul><li>Responsible for providing direct support within a single program or unit within a program, typically supporting 4 - 6 individuals in residential settings, or up to 10 individuals in periodic programs.</li>
</ul></li><li>Key Responsibilities:
<ul><li>Deliver support per individual service/program plans, including socialization, health maintenance, medication administration, skill/behavioral development.</li>
<li>Assist with daily activities: Personal care, housekeeping, recreational activities, transportation, community integration, shopping, citizenship, and other activities of daily living.</li></ul></li><br>
</ul>
<div></div><div><b>ESSENTIAL JOB FUNCTIONS</b></div>
<div><i>
To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.</i></div><br>
<h1 class="jobSectionHeader"><b>
Services and Supports:</b></h1>
<div><ul><li>Direct Support: Provides direct support or assistance in accordance with individual service or program plans; assists with socialization and behavioral development, personal care, housekeeping, recreational activities, transportation, community orientation, shopping, financial management, citizenship, and other activities of daily living.</li></ul>
<ul><li>Records: Accurately documents progress and activity; reviews records and logs to stay abreast of changes in service plans; maintains confidentiality.</li></ul>
<ul><li>Management of Individuals&rsquo; Assets: Makes cost-effective and appropriate purchases within the budget of the individual served and according to their choice / preference</li></ul>
<ul><li>Relationships: Maintains healthy and professional relationships with individuals, friends, families, guardians and case managers; greets family members and other visitors; implements Sevita Customer Service Standards.</li></ul>
<ul><li>Reporting: Reports any instance of alleged abuse or neglect according to internal and external standards; reports medical, behavioral and other incidents in accordance with Sevita policy and external requirements.</li></ul>
<ul><li>Rights: Maintains confidentiality, respects the rights of persons being served, according to applicable the bill of rights; practices universal precautions; assists individuals in exercising their rights.</li></ul></div><br>
<div></div>
<h1 class="jobSectionHeader"><b>
Health Care:</b></h1>
<div><ul><li>Appointments: As needed, may accompany individuals to medical appointments; relays orders and information to and from medical providers as required.</li></ul>
<ul><li>Medications: If assigned, accurately administers or supports self-administration of medication and documents delivery of medications and treatments; promptly reports administration errors; maintains appropriate security of controlled medications and other medications and supplies.</li></ul>
<ul><li>General Health Care: Monitors individual&rsquo;s health; documents health concerns; communicates with nurse or supervisor as appropriate; calls 911 in the event of emergency; follows individual health care directives.</li></ul>
<ul><li>Medical Supplies and Equipment: Correctly follows procedures in utilizing medical equipment; reports malfunction or disrepair.</li></ul>
<ul><li>Meal Preparation: Prepares or supports individuals to prepare food in accordance with planned menus and individual choice; knows special diets and prepares individual meals accordingly; monitors mealtime and correctly implements any dining plans.</li></ul></div><br>
<div></div>
<h1 class="jobSectionHeader"><b>
Employment Responsibilities:</b></h1>
<div><ul><li>Training: Attends orientation and on-going training as directed; participates in monthly staff meetings.</li></ul>
<ul><li>Employee Scheduling: Works scheduled hours; arrives for work on time; stays on shift until replacement arrives; notifies supervisor in advance when unable to work as scheduled or as soon as possible after the designated start time; may fill in for other shifts where required without causing unapproved overtime, or in the event of emergency.</li></ul>
<ul><li>Teamwork: Works together with others, values others contributions; is courteous; communicates openly; listens; and shows respect to others.</li></ul>
<ul><li>Workplace Safety: Every employee plays a role in developing and maintaining a safe workplace; complies with all established safety policies, procedures, and rules; reports unsafe hazards to their supervisor and participates in safety related training or activities.</li></ul></div><br>
<div></div>
<h1 class="jobSectionHeader"><b>
Maintenance:</b></h1>
<div><ul><li>Vehicles: May transport individuals into the community; drives safely and according to local laws; ensures proper use of safety equipment including seat belts, lifts and wheelchair ties; reports accidents to appropriate authorities immediately; reports accidents and safety concerns immediately to supervisor or maintenance personnel.</li></ul>
<ul><li>Housekeeping: Performs daily and seasonal housekeeping as directed; maintains neat, clean and safe environment; reports hazards or safety concerns.</li></ul>
<ul><li>Maintenance and Repair: Monitors environmental safety and may make minor repairs, change light bulbs, etc.; may perform yard maintenance including keeping walkways safe and snow removal; reports equipment or facilities requiring repairs to supervisor or maintenance personnel as required.</li></ul>
<ul><li>Safety: Checks water temperature as required when assisting with bathing; participates in safety drills and protects persons being served in the event of emergency.</li></ul></div><br>
<div></div>
<h1 class="jobSectionHeader"><b>
Other:</b></h1>
<ul><li>Performs other duties and activities as required.</li>
<li>MPA = Mobile Punch Authorized for timekeeping.</li></ul><br>
<div></div>
<div><b>
SUPERVISORY RESPONSIBILITIES</b></div>
<ul>
<li>None</li></ul><br>
<div></div>
<div><b>
Minimum Knowledge and Skills required for the Job</b></div>
<div><i>
The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job.</i></div><br>
<div><b>
</b></div><div><b><i>Education and Experience:
</i></b></div><ul><li>High school diploma or equivalent preferred</li>
<li>Six months of experience in human services preferred.</li>
<li>Must be 18 years of age.</li>
<li>Working knowledge of computers</li></ul><br>
<div></div>
<div><b><i>
Certificates, Licenses, and Registrations:</i></b></div>
<ul>
<li>Valid driver&rsquo;s license in good standing.</li>
<li>Car registration and vehicle insurance if providing transportation for individuals receiving services.</li>
<li>All state-required training(s) and certification(s) completed in mandated timeframes.</li>
<li>Maintain valid driver&rsquo;s license, meet all insurance requirements, and be approved by management to be a driver for the company. If an employee is determined to have lost their driving privileges by failing the company MVR driving record requirements per company policy, the employee will be required to sign a Non-Driver form and restricted from driving on behalf of the company until their MVR report satisfies the company requirements for a good driving record.</li>
</ul>
<h2 class="jobSectionHeader"><b><i>Work Environment:</i></b></h2>
<ul><li>Works at the program location and may accompany individuals into the community.</li></ul><br>
<div></div>
<div><b><i>
Physical Requirements:</i></b></div>
<ul>
<li><b>Heavy Work.</b> Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.</li></ul><br>
<div></div>
<h2 class="jobSectionHeader"><b><i>
Addendum:</i></b></h2>
<ul><li>CS New Jersey &ndash; Refer to: CS NJ Addendum &ndash; Direct Support Professional _1001 _ MPA 3429</li>
</ul><ul><li><div><ul><li>Employees must cooperate with the licensee and Department of Human Services staff in any inspection, inquiry, or investigation.</li>
<li>Must have a valid driver&rsquo;s license in good standing in The State of New Jersey; however, in the event the person lives in another state and is commuting, they must have a valid driver&rsquo;s license in good standing for the state in which they live.</li>
<li>At minimum, a High School Diploma/Equivalent is required</li>
<li>All employees hired after 6/15/2018 shall submit to drug testing prior to employment. All employees shall submit to drug testing randomly and for cause/suspicion.</li>
<li>Employees must submit to criminal background checks, and be determined not to be disqualified by the Department of Human Services prior to working with individuals served. In addition to this, it is a requirement that all employees agree to have their name checked against the Central Registry of Offenders Against Individuals with Developmental Disabilities, as well as completing an application to have their name checked against the Child Abuse Registry Information (CARI).</li>
<li>Employees must successfully complete and demonstrate proficiency in all areas of required trainings.</li>
<li>Shall be at least 18 years of age.</li></ul></div></li></ul><br>
<br>
<div>Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
<br>
<br>
We&rsquo;ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.</div><div><br>
<i>
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.</i></div></div>

Direct Care Staff

State of Arkansas

<div></div><div><div><div><div><div><div><b>Date: </b>Mar 19, 2026
</div></div></div></div><div><div><div><div><b>Req ID: </b>56200
</div></div></div></div><div><div><div><div><b>Location:
</b>Warren, AR, US, 71671
</div></div></div></div><div><div><div><div><b>Category: </b>AR DEPT OF HUMAN SERVICES
</div></div></div></div><div><div><div><div><b>Anticipated Starting Salary: </b>$43,088.03
</div></div></div></div><div></div><div><div><div><div><div><b>Position Number: 22099575</b><br>
<b>County: Bradley</b><br>
<b>Posting End Date: April 1, 2026</b></div><br>
<div></div>
<div>
DDS/ Southeast Arkansas Human Development Center/HAB and Vocational Department<br>
1 Center Circle, Warren , AR 71671
</div><div>(870)-226-6774<br>
<br>
The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.</div><div></div><div><div><div><div><br>
Position Information</div>
</div><div><div><b>
Job Series:</b> Residential Care &ndash; Carerr Path</div><div><b>
Classification:</b> Residential Care Supervisor/Expert</div><div><b>
Class Code:</b> PRC05P</div><div><b>
Pay Grade:</b> SGS04</div><div><b>
Salary Range:</b> $43,088 - $63,770</div></div></div><div><div><div>
Job Summary</div>
</div><div>The Residential Care Supervisor is responsible for overseeing the daily operations of a state-run residential care facility, ensuring the safety, well-being, and development of residents. This role provides leadership to direct care staff, ensures compliance with state and federal regulations, and fosters a supportive and structured living environment. The ideal candidate will possess strong leadership, communication, and problem-solving skills while demonstrating compassion and a commitment to person-centered care.</div></div><div><div><div>
Primary Responsibilities</div>
</div><div>The assignment of supervisory duties is determined by the hiring agency's operational needs. Non-supervisory roles will serve as senior technical experts. Lead, mentor, and supervise direct care staff to ensure the highest standard of resident care. Oversee staff schedules, assignments, and performance evaluations to ensure adequate coverage and efficiency. Address personnel concerns, facilitate conflict resolution, and support staff in handling challenging situations. Ensure residents receive individualized care plans tailored to their medical, social, and emotional needs. Monitor residents&rsquo; behavior, health, and well-being, coordinating with healthcare professionals and case managers as needed. Address resident grievances, provide guidance, and advocate for their rights and needs. Maintain compliance with Arkansas state laws, Medicaid requirements, and agency policies regarding residential care services. Conduct facility inspections and audits to uphold safety, cleanliness, and operational standards. Ensure proper documentation and reporting of incidents, resident progress, and staff activities. Provide leadership during emergency situations, behavioral crises, or medical incidents. Train staff on de-escalation techniques, crisis response, and intervention strategies. Mediate conflicts between residents, staff, and families to maintain a positive and cooperative environment.</div></div><div><div><div>
Knowledge and Skills</div>
</div><div>Ability to supervise, motivate, and develop staff in a fast-paced environment. Experience in staff scheduling, performance evaluation, and personnel management. Strong decision-making and problem-solving skills to address operational and resident needs. Ability to assess and respond to resident needs with empathy and professionalism. Knowledge of mental health care, disability support, and trauma-informed practices. Strong commitment to resident advocacy and person-centered service delivery. Understanding of Arkansas state laws and federal regulations related to residential care. Ability to maintain detailed reports, logs, and documentation in accordance with agency policies. Excellent verbal and written communication skills for interacting with staff, residents, and stakeholders. Ability to build trusting relationships with residents, families, and team members. Ability to effectively respond to emergencies and de-escalate crises. Experience in managing challenging behaviors and resolving conflicts professionally.</div></div><div><div><div>
Minimum Qualifications</div>
</div><div><div>
At least three years of experience in social services, behavioral health, healthcare, psychology or a related field.</div><div><b><i>
Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee&rsquo;s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.</i></b></div></div></div><div><div><div>
Licensure/Certifications</div>
</div><div>Must be certified or eligible to become certified as a Certified Nursing Assistant within six months of employment. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.</div></div></div><div><b><i>
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.</i></b></div></div></div></div></div></div></div><p></p>

RESIDENTIAL CARE SUPERVISOR/EXPERT

Health Plan of San Mateo

General Description
<br>The Supervisor, Integrated Care Management is responsible for providing clinical and operational oversight of a multidisciplinary care team. The supervisor ensures effective coordination with other supervisory staff to support seamless transitions between levels of care for members and contributes to the development of a cohesive and high-performing unit and is accountable for meeting established productivity and quality standards with accuracy to achieve the Health Services department's overall performance metrics. This position reports to the Manager, Integrated Care Management.
<br>Qualifications
<br>The following represents the typical way to achieve the necessary skills, knowledge, and ability to qualify for this position:
<br>Education and Experience
<br><ul>
<li>Bachelor’s degree in nursing, psychology, or social work (master’s preferred), with three (3) years of care management experience and at least one (1) year of supervisory experience in a health care or managed care setting preferred.</li>
</ul>
Skills
<br><ul>
<li>Advanced organizational and time management skills, combined with ability to provide supervision, guidance, and support to a multidisciplinary team.</li>
<li>Intermediate Microsoft Office Suite application skills, (e.g., Outlook, Word, Excel, Teams, Visio, and PowerPoint.)</li>
<li>Intermediate skills in developing and maintaining effective interpersonal relationships with providers, members, community partners, public agencies, and government programs.</li>
</ul>
Knowledge
<br><ul>
<li>Extensive knowledge of health care and/or community case management models.</li>
<li>Working knowledge of Medicare and Medi-Cal regulations and requirements related to care coordination, case management, transitions of care, and documentation standards.</li>
<li>Working knowledge of compliance standards in CMS, NCQA, DHCS, CalAIM, HIPAA and organizational care management.</li>
</ul>
Abilities
<br><ul>
<li>Demonstrated ability to lead and collaborate effectively with diverse teams and partners to achieve outcomes.</li>
<li>Demonstrated ability to interpret clinical information and support staff in applying evidence based care management approaches.</li>
<li>Ability to use care management platforms and electronic documentation systems to guide staff and monitor performance.</li>
<li>Demonstrated ability to support change management and operational implementation of new programs, policies, or regulatory requirements.</li>
</ul>
Licensure/Certifications
<br><ul>
<li>Valid CA Registered Nurse (RN) license or Licensed Clinical Social Worker (LCSW) required.</li>
</ul>
Driving
<br><ul>
<li>N/A</li>
</ul>
Duties & Responsibilities
<br>Essential Functions
<br>Leading People
<br><ul>
<li>Develop, manage, and lead a team of self-accountable professionals by modeling real, personal accountability and instilling a culture of psychological safety and accountability.</li>
<li>Support direct reports in holding themselves accountable to high performance standards and professional conduct in a clear, helpful, straightforward way.</li>
<li>Conduct one-on-one conversations with direct report(s), focused on performance, development, and career growth.</li>
<li>Ensure compliance with labor laws/regulations, support the implementation of organizational policies and procedures, and foster a positive and inclusive culture.</li>
<li>Support the development, implementation, and monitoring of the department budget, to ensure efficient resource allocation and compliance with policies.</li>
</ul>
Delivering Results
<br><ul>
<li>Supervise and coordinate care management services; establish efficient workflows and address barriers to implementation.</li>
<li>Create and revise workflows, job aids, and training materials to support staff and operations.</li>
<li>Ensure staff consistently meet operational, clinical, and compliance standards.</li>
</ul>
Leading Change
<br><ul>
<li>Maintain and provide backup coverage to ensure achievement of all internal and external need, including creating, delegating, and managing special projects, audits, and reports.</li>
<li>Provide caseload coverage as necessary in the absence of clinical and non-clinical staff.</li>
<li>Drive team goals focused on health outcomes and high-quality member experience.</li>
<li>Support Manager in developing and operating quality assurance programs for clinical and non clinical staff to strengthen best practices and service quality.</li>
</ul>
Building Coalitions
<br><ul>
<li>Lead hiring, onboarding, training, and evaluation of new staff.</li>
<li>Partner with Manager to identify training needs and develop educational programs, training materials, competency tools, and orientation checklists that promote staff development and continuous quality improvement within ICM.</li>
<li>Collaborate with Manager to ensure continuous quality improvement and monitor compliance with DHCS, CMS, NCQA and other governing organizations as required.</li>
<li>Facilitate interdisciplinary team meetings (IDTs), case conferences, and team huddles.</li>
</ul>
Secondary Functions
<br><ul>
<li>Maintain a valid CA Registered Nurse (RN) license or Licensed Clinical Social Worker (LCSW).</li>
<li>Promote culture of holistic member centric care with a focus on physical, behavioral health and social determinants of health.</li>
<li>Adhere to work performance norms and attendance expectations.</li>
<li>Perform other duties as assigned.</li>
</ul>
The Health Plan of San Mateo (HPSM) is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, political affiliation, sex, gender, gender identity or expression, pregnancy, childbirth and related medical conditions, marital status, registered domestic partner status, sexual orientation, age, ancestry, national origin, citizenship status, veteran or military status, disability, medical condition, genetic information, or any other characteristic protected by applicable federal, state, or local law.
<br>This policy applies to all aspects of employment, including recruitment, hiring, selection, placement, promotion, transfer, demotion, compensation, benefits, training, discipline, and termination.
<br>HPSM is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants and employees with sincerely held religious beliefs or practices, in accordance with applicable law. If you require an accommodation during the application or interview process, or in order to perform the essential functions of a position, please contact the HPSM recruiter to request assistance.

Integrated Care Management Supervisor

Wonderful Blessed Care inc

<div></div><div><div><div><b>Direct Care Staff Responsibilities</b><br>
</div><div><b>Wonderful Blessed Care Inc. &ndash; HHSC Program</b><br>
</div>&zwj;<div><b>️ Core Responsibilities</b><br>
</div><div><b>Personal Care Assistance</b><br>
</div><ul><li>Assist with bathing, dressing, grooming, toileting, and hygiene</li>
<li>Support mobility, transfers, and positioning</li>
</ul><div><b>Medication Support</b><br>
</div><ul><li>Administer medications per MAR (Medication Administration Record)</li>
<li>Monitor for side effects and report discrepancies</li>
</ul><div><b>Daily Living Support</b><br>
</div><ul><li>Prepare meals and assist with feeding</li>
<li>Perform housekeeping and maintain a sanitary environment</li>
<li>Manage laundry and organize personal belongings</li>
</ul><div><b>Health Monitoring</b><br>
</div><ul><li>Track vital signs and observe health conditions</li>
<li>Report changes in behavior, health, or mood</li>
<li>Document incidents and concerns accurately</li>
</ul><div><b>Service Documentation</b><br>
</div><ul><li>Maintain Service Delivery Logs</li>
<li>Complete progress notes and data collection forms</li>
<li>Ensure compliance with HHSC documentation standards</li>
</ul><div><b>Safety &amp; Emergency Preparedness</b><br>
</div><ul><li>Participate in fire drills and emergency training</li>
<li>Follow universal precautions and infection control protocols</li>
<li>Monitor water temperature logs for safety</li>
</ul><div><b>Community Integration</b><br>
</div><ul><li>Transport clients to appointments, church, or community events</li>
<li>Support clients in social and recreational activities</li>
<li>Encourage exercise and engagement in hobbies</li>
</ul><div><b>Behavioral Support</b><br>
</div><ul><li>Redirect clients during behavioral episodes</li>
<li>Implement behavior support plans as needed</li>
</ul><div><b>Childcare/Babysitting (if applicable)</b><br>
</div><ul><li>Provide supervision and care for children in respite settings</li>
<li>Ensure safe and nurturing environments</li>
</ul><div><b>Qualifications &amp; Training Requirements</b><br>
</div><ul><li>Minimum age: 18 years</li>
<li>Completion of background check, TB test, and physical exam</li>
<li>CPR and First Aid certification within 30 days of hire</li>
<li>Orientation on service plans, emergency procedures, and client-specific needs</li></ul></div></div><div></div>

Commonwealth of Massachusetts

<div></div><div><div><p>The Department of Developmental Services (DDS) is announcing the availability of a full-time<b> Direct Care Worker II (Developmental Services Worker II) </b>position located in Centerville, MA for the Southeastern Residential Services. The Direct Care Worker II provides direct care services and supports to individuals with developmental and physical disabilities who live in a residential home setting.</p><p>
 <b>Duties and Responsibilities:</b> (The duties stated are a general summary and not all inclusive.)</p><ul><li>
Assist with implementation of habilitative, behavioral and recreational programs.</li><li>
Perform crisis intervention when necessary.</li><li>
Monitor DSW I staff to ensure that they are acting as advocates demonstrating respect and positive regard for the individuals.</li><li>
Attend review meetings, maintain and protect confidential records.</li><li>
Transport individuals to work, appointments and recreational outings.</li><li>
Dispense medications in accordance with applicable laws, rules and regulations.</li><li>
Help individuals&rsquo; make choices in their lives; meet personal care and nutritional needs.</li><li>
Guarantee policies, procedures and services are followed and provided throughout the tour of duty.</li><li>
Complete cooking, housekeeping and yard work duties as required.</li></ul><p></p><p><b><br>
Required Qualifications:</b></p><ul><li>
Ability to acquire working knowledge of the issues and services of people with developmental disabilities.</li><li>
Ability to acquire working knowledge of first aid, CPR and medication administration.</li><li>
Working knowledge of household operations.</li><li>
Ability to work with other staff who support individuals.</li><li>
Ability to deal tactfully and effectively with the people being supported and their families.</li><li>
Ability to read and write basic English effectively.</li><li>
Ability to communicate oral and/or gestural instructions.</li><li>
Ability to plan, assign and coordinate the activities of others.</li><li>
Ability to evaluate the work of others</li><li>
High school diploma preferred.</li></ul><p><b>
Preferred Qualifications:</b></p><ul><li>
Ability to develop and maintain a respectful, caring, tolerant, ethical and empowering relationships with staff and individuals with intellectual and developmental disabilities</li><li>
Capability to assist/lift individuals with physical disabilities and/or limited mobility</li><li>
Ability to transcribe, read and comprehend the English language</li></ul><p><b>
Agency Requirements:</b></p><ul><li>
Applicants must pass the Medication Administration Program (MAP) certification</li><li>
After successfully completing a training program, the selected candidate must acquire and maintain: Cardiopulmonary Resuscitation (CPR) and First Aid (FA) certification</li></ul><p><b>
Please Note:</b></p><p><b>
This position is located in the Southeast Residential Services program in Centerville, MA.</b></p><p>
Schedule: 7:00 AM - 3:00 PM Full-time 40-hour position</p><div>
Days off - Sunday and Monday</div><div></div><div><i><br>
Flexibility required to meet the needs of the program.</i></div><div></div><p><br>
This position is designated as an &quot;EMERGENCY&quot; position in the Department of Developmental Services Emergency Plan. <b>This means that whenever the Governor declares that the Commonwealth is in a state of emergency, the selected candidate will be required to report to work.</b></p><p>
This Direct Care Worker II position is in a program that operates 24-hours/7 days a week. Candidates must be flexible in their work schedule. The Department requires employees in this position to be able to perform <b>Mandatory Overtime</b> when circumstances dictate the need.</p><p></p><p><b><br>
About the Department of Developmental Services:</b></p><div>
The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.</div><p></p><p><br>
For more information about our agency and programs visit: www.mass.gov/dds</p><p><b>
Pre-Hire Process:</b></p><p>
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.</p><ul><li>
Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.</li></ul><p></p><p><br>
Recommended candidates must successfully complete pre-employment screening which includes:</p><ul><li>
Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://www.mass.gov/info-details/dppc-abuser-registry</li><li>
Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori</li><li>
National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https://www.mass.gov/lists/dds-fingerprint-background-checks</li></ul><p><b>
ADA Reasonable Accommodation:</b></p><p><b>
If you require a reasonable accommodation with the application/interview process, please contact us at: </b><b>EOHHS Candidate ADA Requests</b></p><p>
For technical help with Mass<i>Careers</i>, including logging into your profile and/or resetting your password, please call the Employee Service Center at <b>617-979-8500</b> for assistance.</p><div></div><p><br>
For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 Ext. #4.</p><p>
ALL EMPLOYEES ARE PAID ON A BI-WEEKLY BASIS AND MUST HAVE DIRECT DEPOSIT.</p><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
First consideration will be given to those applicants that apply within the first 14 days.</b></p><p><br>
Minimum Entrance Requirements:</p><p>
Applicants must have (A) at least one (1) year of full-time or equivalent part-time, experience in providing direct support services to persons with developmental/ intellectual, emotional or physical disabilities, or (B) any equivalent combination of the required experience and substitutions below.</p><p><br>
Substitutions:</p><p>
An Associate&rsquo;s degree or higher with a major in a human services field, including sociology, special education, psychology, rehabilitation counseling, occupational therapy, physical therapy, or other related field may be substituted for the required experience.</p><p><br>
Incumbents are required to possess a current and valid motor vehicle driver&rsquo;s license at a class level specific to assignment.</p><div><br>
Salary placement is determined by a combination of factors, including the candidate&rsquo;s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division&rsquo;s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range<b>.</b></div><div></div><p><b><br>
Comprehensive Benefits</b></p><p>
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.</p><p>
Want the specifics? Explore our Employee Benefits and Rewards!</p><div><b>
Title 101 CMR 23.00 (&ldquo;Regulation&rdquo;)</b> requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.</div><div></div><div><b><br>
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.</b></div><div></div><div><br>
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.</div><div><br>
</div></div><div><b>
Official Title</b><b>:</b> Developmental Services Wrk II</div><div><b>
Primary Location</b><b>:</b> United States-Massachusetts-Centerville - Res 5702</div><div><b>
Job</b><b>:</b> Direct Care</div><div><b>
Agency</b><b>:</b> Department of Developmental Services</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Shift</b><b>:</b> Day</div><div><b>
Job Posting</b><b>:</b> Mar 13, 2026, 12:20:23 PM</div><div><b>
Number of Openings</b><b>:</b> 1</div><div><b>
Salary</b><b>:</b> 51,155.26 - 66,059.24 Yearly</div><div><b>
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator</b><b>:</b> Christina Hyppolite, Christina.R.Hyppolite@mass.gov - 8572835830</div><div><b>
Bargaining Unit</b><b>:</b> 02-AFSCME - Service/Institutional</div><div><b>
Confidential</b><b>:</b> No</div><div><b>
Potentially Eligible for a Hybrid Work Schedule</b><b>:</b> No</div></div>

Direct Care Worker II

Curana Health

<div>:
<div>
At Curana Health, we&rsquo;re on a mission to radically improve the health, happiness, and dignity of older adults&mdash;and we&rsquo;re looking for passionate people to help us do it.</div><div></div><div><br>
As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities.</div><div></div><div><br>
Founded in 2021, we&rsquo;ve grown quickly&mdash;now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for.</div><div></div><div><br>
If you&rsquo;re looking to make a meaningful impact on the senior healthcare landscape, you&rsquo;re in the right place&mdash;and we look forward to working with you.</div><div></div><div><br>
For more information about our company, visit CuranaHealth.com.</div>
Summary:
<div>
The Supervisor, Care Management Support, oversees Curana's non-clinical support staff. Their team is comprised of Medical Assistants who round on Curana patients residing in Senior Living Communities and virtual non-clinical staff who support administrative tasks (i.e., facilitating lab orders, medication refill requests, managing patient and family calls, and census management).</div>
Essential Duties &amp; Responsibilities:
<div>
Leadership and Team Supervision
</div><ul><li>Hire and conduct new employee orientation for non-clinical support staff.
</li><li>Evaluate workload, priorities, and adjust allocation of time and resources to increase efficiency and effectiveness.</li><li>
Collaborate with the Manager of Care Management Operations on operational issues, staffing, and program needs, and present a solution for issues.</li><li>
Facilitate and lead team weekly meetings to discuss performance, upcoming training, and ensure the team&rsquo;s alignment on new workflows as applicable.
</li><li>Review and approve payroll, track attendance, and oversee employee leave, FMLA, and call-offs.</li></ul><div>
Program Management Support
</div><ul><li>Educate the support team on Curana workflows, policies, and procedures.
</li><li>Implement and monitor new care management programs.
</li><li>Perform quality assurance audits on virtual and on-site staff.
</li></ul><div>Other tasks as assigned</div>
Qualifications:
<p><b>
Required Skills</b></p><ul><li>
Demonstrated care coordination knowledge and familiarity with non-clinical provider support functions like scheduling appointments and EMR management.
</li><li>Proficient computer skills and exhibits knowledge in using various Microsoft Office applications.</li><li>
Excellent organizational and time management skills with the ability to prioritize tasks.
</li><li>Willingness to travel to local or out-of-state Senior Living Communities.
</li><li>Demonstrated strategic thinking with the ability to identify opportunities for process improvement.</li></ul><p><b>
Required Education and Experience</b></p><ul><li>
Associate degree in a healthcare-related field or healthcare certification.</li><li>
Minimum 2 years in a supervisory or leadership role.
</li><li>2+ years' experience working in a medical office, Senior Living Community, or other related fields</li></ul><div></div><div><b><br>
Travel Requirements:
</b></div><ul><li>Remote position requires a reliable high-speed internet connection.</li><li>
Occasional travel to local or out of state Senior Living Communities.</li></ul><div></div><div><br>
We&rsquo;re thrilled to announce that Curana Health has been named the 147th fastest growing, privately owned company in the nation on Inc. magazine&rsquo;s prestigious Inc. 5000 list. Curana also ranked 16th in the &ldquo;Healthcare &amp; Medical&rdquo; industry category and 21st in Texas.</div><div></div><div><br>
This recognition underscores Curana Health&rsquo;s impact in transforming senior housing by supporting operator stability and ensuring seniors receive the high-quality care they deserve.</div></div>

Supervisor, Care Management Support

Search 10000+ Direct care supervisor jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 direct care supervisor jobs Near Me

Home Supervisor

Direct Care Staff

RESIDENTIAL CARE SUPERVISOR/EXPERT

Integrated Care Management Supervisor

Direct Care Staff

Direct Care Worker II

Supervisor, Care Management Support