direct support professional supervisor

Comfort Therapeutic Services LLC

Job Overview We are seeking a dedicated and energetic Direct Support Professional (DSP) Supervisor to lead and oversee a team of compassionate DSPs providing high-quality care to individuals with diverse needs. In this vital role, you will ensure that residents receive personalized support in a safe, respectful, and empowering environment. Your leadership will foster teamwork, uphold care standards, and promote independence for those we serve. This position offers an exciting opportunity to make a meaningful difference in the lives of individuals with disabilities, seniors, and those requiring specialized care such as Alzheimer&rsquo;s or dementia care. Your proactive approach and commitment to excellence will help create a nurturing community where everyone thrives.This role is approximately 50% direct support and 50% staff supervision. Work includes remote administrative responsibilities, in-office time (up to 50%) in St.Paul/Brooklyn Center, MN, and field visits in client homes.Duties<ul><li>Supervise and support a team of Direct Support Professionals, ensuring they deliver exceptional care aligned with individual care plans and organizational policies</li><li>Conduct regular staff training on topics such as HIPAA compliance, patient observation, medication administration, CPR/First Aid, and safety procedures</li><li>Monitor resident well-being through patient observation, vital signs checks, and activity engagement to ensure safety and comfort</li><li>Assist with ADLs (Activities of Daily Living), including bathing, dressing, grooming, meal preparation, and mobility assistance using equipment like Hoyer lifts</li><li>Oversee medication administration and documentation in compliance with HIPAA regulations and care plans</li><li>Maintain a clean, safe environment by ensuring proper cleaning routines are followed within group homes or home &amp; community care settings</li><li>Collaborate with healthcare professionals to develop and update individualized care plans tailored to each resident&rsquo;s needs</li><li>Lead incident investigations related to patient monitoring or behavioral challenges and implement corrective actions promptly</li><li>Support residents during outings or community activities to promote social engagement and independence</li><li>Ensure compliance with all state and federal regulations related to long-term care, hospice, dementia, Alzheimer&rsquo;s, autism spectrum disorder (ASD), and other specialized services</li></ul>Experience<ul><li>Proven experience working in assisted living facilities, nursing homes, or home health environments with individuals requiring complex care such as Alzheimer&rsquo;s or dementia care</li><li>Prior supervisory experience leading teams of Direct Support Professionals or caregiving staff in group home or community-based settings</li><li>Strong background in patient observation, vital signs monitoring, medication management, and emergency response procedures such as CPR/First Aid certification</li><li>Familiarity with HIPAA regulations ensuring confidentiality of patient information at all times</li><li>Hands-on experience assisting with ADLs and providing compassionate patient care for individuals with developmental disabilities or disabilities requiring specialized support</li><li>Knowledge of safety protocols involving heavy lifting equipment like Hoyer lifts or resident lifts for mobility assistance</li><li>Experience working with individuals with autism spectrum disorder (ASD), dementia, or memory care needs is highly desirable</li><li>Ability to develop and implement effective care plans while maintaining detailed documentation aligned with regulatory standards</li><li>Excellent communication skills for coordinating with healthcare teams, families, residents, and staff members</li></ul>Join us in making a positive impact by leading a dedicated team committed to enriching lives through compassionate support!Pay: $21.00 - $23.75 per hourWork Location: In person

Direct Support Professional (DSP) Supervisor

The Arc Northern Chesapeake Region

Position Summary: The Employment Services Supervisor is responsible for ensuring competitive integrated employment for people supported is managed, retained, and directed through quality ongoing and follow along supports. The supervisor serves as a guide to train, educate, model, and mentor team members on the skills and abilities needed to support people in becoming acclimated to jobs; ultimately retaining those jobs and becoming independent. Position Responsibilities: In a manner consistent with supporting The Arc NCR Mission Statement the Employment Services Supervisor shall do the following: Quality Support Conduct interviews as part of the talent management and recruitment function of the program Oversee team of employment services job coaches to ensure best practices are being implemented to support each person to maintain competitive integrated employment Develop, assign, manage, and maintain job coach&rsquo;s caseloads to ensure support for all working people in the program Attend and support people served in person centered planning meetings to establish goals and outcomes of their choosing Coordinate and manage accurate attendance for supported people within the job coach team Review and approve data for supported people including goal progression, behavior support plans, incident reports and other tracking metrics Collaborate with employment services team members including job developers, discovery coaches, the career exploration team, the DORS team, as well case managers and other programs within the organization as pertinent Work closely with case managers and members of the admissions team to ensure DDA required documents are completed timely and accurately to include Detailed Service Authorization Tools (DSAT) and Competitive Integrated Employment Checklists (CIE) Provide effective communication to parents, advocates, residential providers etc. of people served when applicable Maintain pertinent documents on the TEAMS platform as directed Network and communicate with community employer partners on an ongoing basis Assist and support the team in working with people supported to learn the nuances of successful employment including proper attire, professionalism, communication etc. Quality Team Members Lead and guide weekly meetings to ensure all coaching needs are addressed and staff are educated and knowledgeable on organizational policies and protocols for consistent communication Conduct and implement performance reviews, to include monthly emperform submissions and corrective actions to ensure accountable and professional team members Educate and train newly hired staff on people served, job coaching protocols, as well as organizational policies and procedures Coordinate peer training for all new team members Schedule and track team member required organizational training and education/certification needs such as ACRE &amp; CESP Coordinate and participate in employment site visits and employer related meetings to ensure effective communication with partners Collaborate and coordinate the duties and requirements of the job coaching function throughout the employment services program Financial Excellence Reconcile and approve mileage reimbursement for vehicle management and fiscal responsibility Track and approve attendance for supported people who are working in competitive integrated jobs Have knowledge of, and communicate attendance percentages to director for those who are working to address areas of concern Prepare for and adhere to the Developmental Disabilities Administration&rsquo;s most current funding structure/model Other duties as assigned Essential Skills and Competencies To perform the job successfully, an individual should demonstrate the following skills and core competencies: Core Leadership Competencies: Staff supervision, training, and development Ability to coordinate and lead DSP training and professional development activities including coaching and mentoring; conduct performance reviews gathering feedback from supported people, peers, and person&rsquo;s support network; actively participates in the onboarding of new team members including orientation, peer training, and self-directed learning; promotes ongoing competency-based training and development including the assistance in the creation of DSP development plans; provide feedback, accountability, and documentation using the proper tools of performance management; observe and solicit feedback from DSPs, individuals, and individuals&rsquo; support network regarding DSP training needs; participate in recognition and other staff celebrations; creates effective schedules to ensure proper coverage staying within approved budgets; approve team member&rsquo;s time; participate in the development and ongoing maintenance of job descriptions and process status changes as necessary; operates and manages multiple sites and remote locations, fostering common vision and service delivery; ensures all DSPs complete regular and irregular tasks as required and expected. Staff recruitment, selection, and hiring Ability to actively recruit and lead the selection process including their teams, supported people and their support network; provide sufficient information about the position through a realistic job preview and conducting of effective interviews to successfully to hire quality teams; to match potential DSPs to positions and individuals; conduct effective interviews using structured behavioral questions and works with Human Resources to conduct other assessments as needed; supports and advocates for recruitment, admissions, hiring and retention efforts that ensure a diverse employee pool; and participates in the collection, measure, and evaluation of turnover, tenure, vacancy rates, and employee satisfaction. Leadership, professionalism, and self-development Ability to employ effective leadership strategies for problem-solving, decision-making, and conflict management; recognize own personal biases, stereotypes, and prejudices to maintain objectivity when interacting with others; show respect and sensitivity to other&rsquo;s opinions, perspectives, customs, and individual differences; actively seeks out feedback and opinions from others when making decisions; always completes duties with the supported people in mind, being honest, showing respect and completing tasks in a timely manner; maintains professionalism by managing own stress, balancing personal and professional life, taking vacations and breaking and utilizing stress management practices; stays abreast of evidence based best practices, technology; actively contributes to organizational activities, including planning and development activities, and leadership team meetings. Service Management and quality assurance Ability to design, implement and evaluate strategies to identify desires, preferences, issues, concerns, and other services for supported people while respecting participants rights; participates in and responds to issues identified in licensing reviews, audits, and quality assurance monitoring activities including Protective Services investigations; maintain regular contact with people and their support network regarding concerns identified in satisfaction surveys; when delegating responsibilities, provide instructions and resources to staff to ensure successful completion of tasks; be knowledgeable about and ensure compliance with all federal, state and local regulations and policies; maintain a safe environment by coordinating internal and external services; prioritize tasks and responsibilities in order of importance to ensure deadlines are met and delegating tasks to team members when applicable; manage all financial documentation and assist in the management of financial accounts including supported people&rsquo;s bills, petty cash, grocery monies and other individuals spending accounts; effectively complete general administrative tasks. Promoting professional relations and teamwork Ability to facilitate teamwork and positive interactions among teams and between DSPs by managing conflict and providing counselling and support to DSPs as needed in all work sites; ensure DSPs at remote sites are not left without proper supervision and engage proactive strategies of regular communication to keep DSP&rsquo;s engaged and effective; use technology such as phone, email, text, and video chats effectively in supervisory tasks and recognize in which situation each type of communication is best; responds to DSPs questions and crises when on call or providing remote supervision; facilitates debriefing sessions and providing emotional support to DSPs as needed; maintain appropriate boundaries regarding personal vs professional issues and educate and support DSPs in maintain health professional boundaries; empower DSPs to make decision and by taking a direct interest in the roles and soliciting new ideas, opinions and other input; teach mentor and coach DSPs in the most effective approaches to support people; coordinate and facilitate staff meetings, ensuring a sense of trust, openness, confidentiality and encouragement in participation. Core Direct Support Competencies: Direct Support Ability to provide culturally appropriate direct support services to supported people using person centered approaches and strategies that support people to be fully engaged and included in each aspect of his or her daily life, have maximum choice and control and gain independence; effectively communicate with participants using active listening skills, responding to requests and concerns; actively observing for signs of neglect, maltreatment, or violations of rights and take immediate action to remedy the situation; and support people in making and maintaining relationships by identifying, planning for and supporting participation. Health, wellness, and safety Ability to promote the health, safety, and wellbeing for all people based on individual preferences and goals; develop and monitor unique risk management plan for people that address all areas of health and safety; provide guidance to DSP&rsquo;s in reducing and managing risks in conjunction with the person supported; ensure DSPs have information and training to support people in making healthy choices while respecting personal preferences; work with delegating nurse and oversee the DSP administration of medications and treatments; monitor people for signs of illness or health-related concerns; support people in making informed decisions about health care plans by promoting the understanding of available medical interventions; ensures people receive both routine and emergency medical care to related to mental and physical health; identify local emergency plans, maintain an emergency communications land and disaster supplies kit, and ensures fire and emergency drills are completed and documented; ensure records are maintained. Participant support plan development, monitoring and assessment Ability to operationalize people&rsquo;s goals and identified outcomes into a coordinator support plan; coordinate and facilitate support network meetings, maintain communication with other service providers, family, and allies and monitor document and report progress toward goals; identify people&rsquo;s preferences and needs, and ensure service planning and implementations is designed to meet his or her preferences and needs; develop individualized support plan in partnership with the supported person and his or her support networks and support them in monitoring the implementation; coordinate the development of services for new participants; identify additional resources for participant and DSPs or for changes to service delivery, both within and outside of supporting organization, and advocate for these resources with managers; maintain records by completing necessary documentation according to best practices in data privacy, confidentiality, HIPAA compliance and data management. Facilitating community inclusion across the lifespan Ability to support people to explore educational, employment, volunteer, and retirement opportunities; ensure services do not create barriers to maintaining positive relationships with family, friends, coworkers, or other community members; work with support network to identify preferences for relationship and activities; support people facing age-related issues such as grief, loss, and declining health by demonstrating healthy boundaries, care, empathy, and engagement; use the interest identified by the person, support network and staff to assist the person in identifying educational, employment or volunteer opportunities; assist person in accurately and thoroughly completing education, membership or employment-related applications and educate the person on their right not to answer certain questions by discussing the ADA; develop new jobs and procure new work in partnership with people who work in community businesses; help the supported person and team identify resources such as transportation, funds and contacts within the community to ensure people remain engaged in their preferred community activities; assist people in the use of assistive, mobile or other technology to support independence and meaningful engagement in the community. Advocacy and public relations Ability to educate community members about the rights of people with differing abilities, and advocating for and with people for services and opportunities that promote safe, respected, and valued membership in the community; collaborate with and maintain relationships with community vendors, landlords, and other service agencies within the community; demonstrate, teach, and coach DSPs in effective advocacy skills; connect people to community resources that can help them with their advocacy issues; promote self-advocacy when individual faces barriers to service needs, including educating and lobbying decision-makers; identify strategies and implement methods to improve the status and image of individuals and DSPs. Cultural awareness and responsiveness Ability to recognize that the meaning or value of health, wellness, preventive health services, and medical treatment may vary greatly among cultures, acknowledging that supported people and family are the ultimate decision makers for services and supports impacting their lives; seek information from people, families, or other key community informants that will assist in service adaptation to respond to the needs and preferences of culturally and ethnically diverse groups supported by the organization; intervene in an appropriate manner when other DSPs or participants within organization are observed engaging in behaviors that show cultural insensitivity, racial bias and/or prejudice. Education, Training and Experience: Associate degree in Human Services or Business-related field required; Bachelor&rsquo;s degree preferred Three (3) to Five (5) years&rsquo; experience supporting individuals with differing abilities Three (3) years of experience in a supervisory role preferred Fluent in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.) and other database systems Physical Demands and Work Environment: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified person with a disability to perform essential functions of this position. Physical Demands While performing the duties associated with this position, an employee (using approved agency lifting techniques) will be called upon to support and lift adults with developmental and other disabilities; transfer these people to and from wheelchairs; to and from beds; on and off toilet seats; in and out of showers; and, in and out of vans or other vehicles. An employee in this position must be able to physically intervene (when appropriate and in an approved manner) to protect people from causing harm to themselves or others and to safely evacuate the community residence/van/facility during an emergency. These duties may entail lifting/supporting/transferring up to 75 pounds on one or more occasions during the work shift and occasionally up to 200 pounds with assistance from other staff or devices. Employees will regularly be required to stand; walk; sit; use hands (or hands and arms) to carry, finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; crouch and kneel. Employees will also be regularly required to hear (with or without hearing devices), see (with or without corrective lenses) and speak. Other Requirements Access to reliable transportation for the entire shift Active valid driver&rsquo;s license and driving record that has no more than two (2) points. Maintenance of all required trainings under DDA guidelines and The Arc Northern Chesapeake Region policies and procedures Flexibility of scheduling to meet agency and program needs Salary Position Starting wage: $54,588.89 Incentives : Higher Education, DSP1,2,&amp; 3 Badge Benefits: Available benefits include Medical, Dental, Vision, Agency paid life &amp; AD&amp;D, &amp; EAP coverages, Voluntary Life, AD&amp;D, STD, LTD, Cancer, Accident and medical bridge coverages, 403 (b) plan, PTO, and tuition assistance

EMPLOYMENT SUPERVISOR

Esperanza

Summary:The QIDP &amp; Program Supervisor is responsible for overseeing the day-to-day operations of Community Integrated Living Arrangement (CILA) homes and the delivery of individualized services to residents with intellectual and developmental disabilities (I/DD). This position ensures compliance with federal, state, and local regulations, coordinates the development and implementation of Individual Support Plans (ISPs), and supervises direct support staff to guarantee the highest quality of care and support for residents.Key Responsibilities:Program Management and Oversight:<ul><li>&middot; Supervise and manage the daily operation of CILA homes, ensuring that all regulatory and agency standards are met.</li><li>Develop, implement, and monitor ISPs and Behavior Support Plans (BSPs) for residents, ensuring goals align with individual strengths, preferences, and needs.</li><li>Chair Interdisciplinary Team (IDT) meetings and ensure ISPs and BSPs are regularly reviewed and updated.</li><li>Monitor the effectiveness of programs and services, adjusting plans based on resident progress and data outcomes.</li><li>Facilitate coordinated delivery of services across all CILA homes, including residential, day programs, and community activities.</li></ul>Staff Supervision and Development:<ul><li>Supervise, train, and mentor Direct Support Professionals (DSPs) and other staff to ensure proper implementation of ISPs and program objectives.</li><li>Conduct performance evaluations, manage scheduling, address staffing needs, and participate in disciplinary actions when necessary.</li><li>Provide ongoing staff education on relevant policies, procedures, and best practices, including person-centered planning, Active Treatment, and regulatory compliance.</li></ul>Client Advocacy and Service Coordination:<ul><li>Advocate for residents' rights and ensure full inclusion in community, recreational, and vocational activities.</li><li>Serve as a liaison between residents, families, guardians, therapists, medical professionals, and other organizations.</li><li>Ensure residents have access to required services, equipment, and supplies.</li><li>Maintain effective communication with funding agencies and regulatory bodies such as DDS and DHS.</li></ul>Compliance and Documentation:<ul><li>Ensure accurate and timely documentation of resident progress, program adherence, and staff performance.</li><li>Maintain compliance with Medicaid, HCBS, and state/federal regulations, including DHS Rules 50 and 119.</li><li>Coordinate and participate in government surveys, audits, and inspections.</li><li>Track and analyze data related to program outcomes and the implementation of services.</li></ul>Community Engagement:<ul><li>Establish and maintain positive relationships with residents, families, volunteers, and community organizations.</li><li>Coordinate community-based training, employment, and recreational experiences for residents.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree or higher in Human Services, Psychology, Social Work, Special Education, Rehabilitation Counseling, or a related field.</li><li>Current certification as a Qualified Intellectual Disabilities Professional (QIDP).</li><li>Minimum of two years&rsquo; experience working directly with individuals with developmental disabilities; supervisory experience preferred.</li><li>Knowledge of federal and state regulations related to I/DD services.</li><li>Strong leadership, organizational, and problem-solving skills.</li><li>Excellent oral and written communication skills.</li><li>Ability to work independently and collaboratively within a multidisciplinary team.</li><li>Valid driver&rsquo;s license and reliable transportation.</li><li>Willingness to work varied shifts including evenings, weekends, and holidays as required.</li><li>Commitment to the agency&rsquo;s mission, vision, and values, promoting resident dignity, respect, and community inclusion.</li></ul>Physical and Sensory Requirements:<ul><li>Ability to bend, stoop, lift, and assist residents as needed; must lift a minimum of 50 pounds.</li><li>Stamina to spend significant portions of the day standing, walking, or engaging in direct support activities.</li><li>Adequate sight, hearing, and emotional stability to perform duties effectively.</li><li>Ability to use computers, phones, and general office equipment.</li></ul>Pay: From $50,000.00 per yearBenefits:<ul><li>403(b)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Residential House Manger - Qualified Intellectual Disabilities Professional (QIDP)

PA HEALTH MANAGEMENT

IDD Team Lead | Home Health
 Location: Virginia
 Employment Type: Full Time
 Work Location: Office
 Schedule: Standard
 FLSA Status: Non-Exempt under the Fair Labor Standards Act (FLSA) and applicable Virginia law.
 
About Our Company
 
OneWell Health Care and its affiliate, OneWell of Virginia LLC, are dedicated to empowering individuals with Intellectual and Developmental Disabilities (IDD) and Autism to lead fulfilling, self-directed lives. We provide compassionate, person-centered care that promotes dignity, independence, and inclusion across community and home settings.
 
Position Summary
 
The IDD Team Lead is responsible for overseeing the daily operations of a team providing direct care and support to individuals with Intellectual and Developmental Disabilities (IDD). This role supports and supervises Direct Support Professionals (DSPs) while ensuring services are delivered in accordance with individual service plans, regulatory requirements, and organizational standards. The IDD Team Lead also assists with staff development, service coordination, and quality oversight while maintaining a person-centered approach to care.
 
Position Scope
 
This position oversees service delivery for individuals receiving IDD services and works closely with operations leadership, Support Coordinators, families, and community partners. The IDD Team Lead supervises Direct Support Professionals and helps ensure authorized services are delivered effectively and consistently. The role supports service quality, staff performance, documentation compliance, and regulatory adherence while helping maintain a stable and supportive environment for individuals receiving services.
 
Key Responsibilities
 
Provide daily leadership and supervision to Direct Support Professionals to ensure high-quality, person-centered services aligned with each individual’s Individual Service Plan (ISP). Oversee staff scheduling, attendance, and coverage to meet authorized service hours, while supporting onboarding, training, and performance management. Monitor implementation of goals and risk strategies, advocate for individuals’ rights and independence, and collaborate with families, healthcare providers, and Support Coordinators to ensure coordinated care. Ensure compliance with company policies and applicable state and federal regulations, including requirements from the Virginia Department of Behavioral Health and Developmental Services and the Virginia Department of Medical Assistance Services, as well as Medicaid waiver programs. Oversee accurate and timely documentation, ensure alignment with Medicaid billing standards, and manage incident reporting through the CHRIS system, including follow-up actions. Serve as a liaison between staff and leadership, communicating service needs and updates, and support audits, scheduling adjustments, and ongoing service improvements.
 
Regulatory Frameworks
 
This role operates in compliance with applicable federal, state, and Medicaid regulations governing IDD services. Services must align with licensing standards established by the Virginia Department of Behavioral Health and Developmental Services and Medicaid program requirements administered by the Virginia Department of Medical Assistance Services, including service delivery under Virginia Medicaid waiver programs.
 
Confidentiality
 
The IDD Team Lead is required to maintain strict confidentiality of all participant, employee, and organizational information, including medical records, service documentation, and internal communications, in accordance with company policy and applicable privacy regulations.
 
Documentation Requirements
 
Oversight of accurate and timely service documentation and progress notes
 
Monitoring completion of required service records to support Medicaid billing compliance
 
Ensuring incident reporting and documentation requirements are completed properly
 
Maintaining organized and secure records in accordance with company policy and regulatory standards
 
Certifications
 
CPR and First Aid certification required or must be obtained within a specified timeframe after hire.
 
Medication Administration certification may be required depending on program needs.
 
Education
 
Bachelor’s degree in Human Services, Social Work, Psychology, or a related field preferred.
 
Experience
 
Minimum of 2–3 years of experience in the Intellectual and Developmental Disabilities (IDD) field required
 
Prior supervisory or team leadership experience preferred
 
Experience working with Medicaid waiver services or Home and Community-Based Services (HCBS) programs preferred
 
Technical Skills
 
Knowledge of documentation standards for Medicaid-funded services
 
Ability to review service documentation and monitor compliance requirements
 
Proficiency with electronic documentation systems and basic office software
 
Strong organizational, communication, and problem-solving skills
 
Languages
 
English is required. Bilingual skills are a plus.
 
Driver License
 
A valid driver’s license is required for this position.
 
Travel Requirement
 
Travel may be required to participant homes, community locations, and program sites as needed to support service delivery and staff supervision.
 
Benefits
 
Compensation and Financial Benefits
 
Paid sick leave
 
Vacation time
 
Very competitive wages
 
Paid public holidays (if applicable)
 
Overtime pay
 
Referral bonuses
 
Biweekly direct deposit
 
DailyPay (get paid before payday)
 
Retirement plan benefits 401(k)
 
Health and Wellness Benefits (available for full time employees)
 
Medical (PPO, Flex, and HSA plans)
 
Dental
 
Vision
 
Critical Illness Insurance
 
Accident Insurance
 
Hospital Insurance
 
Short-Term Disability
 
Long-Term Disability and Life Insurance
 
Employee Assistance Program (EAP)
 
Pet Insurance
 
Work-Life Balance and Other Benefits
 
Flexible scheduling (whenever possible)
 
Supportive supervisor and work environment
 
Legal Disclaimer
 
This job description reflects the general nature and scope of the role and is not exhaustive. OneWell Health Care reserves the right to revise responsibilities, qualifications, or expectations at its discretion, consistent with applicable law. Employment is at-will and may be terminated by either party at any time, with or without cause or notice.
 
If you are passionate about supporting individuals with developmental disabilities and thrive in a collaborative, mission-driven environment, we encourage you to apply today.
 
Join OneWell Health Care — where your work truly changes lives.
 
Job Type: Full time

IDD Team Lead

Resources for Human Development

<div><div>RESIDENTIAL MANAGER</div><div>
FULL TIME</div>
BEAVER FALLS, PA<div></div><div><div> 
The Residential Manager is directly responsible for ensuring the creation of a safe and healthy environment that fosters communication, a sense of well-being, empowerment and support to the individuals supported by the program. The Residential Manager is responsible for overall management of the residential site they supervise and all staff working in the site. The Residential Manager will provide direct supervision of the Staff , the Direct Support Professionals (DSP) in the site. The Residential Manager is part of the ratio (working 40 hours a week directly on-site) and will act as a role model for employees regarding the expectations of how the job duties should be performed, the attitude to maintain while at work and appropriate interactions with the individuals and other professionals.</div><div></div><div> 
Program Description</div><div>
Community Passages is a community-based residential program designed to provide a homelike environment for individuals with developmental disabilities and dual diagnoses, many of whom present significantly challenging behaviors and most of whom previously resided at state centers and hospitals. Residents develop life skills, increase their self-esteem, and are empowered to make choices for themselves. Person-centered planning, self-determination, and personalization foster individualized programs in an open and safe environment encouraging consumer empowerment and personal growth.</div><div></div><div> 
Essential Duties and Functions</div><div>
Staff Supervision</div><ul><li>
This role is 24/7 On-call.</li><li>
Provide front line supervision of all site staff.
</li><li>Meet regularly with and provide supervision to each site employee to provide skill training and mentoring that supports staff development and document and address any identified needs for improvement.</li><li>
Manage site scheduling including all callouts, no-shows and time-off requests to provide coverage as needed.</li><li>
Interview and make recommendations regarding new DSP candidates</li><li>
Participate in and attend all planning and team meetings for each consumer.</li></ul><div>
Programming</div><ul><li>
Respond appropriately to crisis situations by notifying the appropriate persons, completing/submitting incident reports.</li><li>
Report any medical concerns to the unit leadership and/or agency nurse immediately.</li><li>
Develop and coordinate the planning of monthly consumer activities and ensure implementation, providing required funds.</li><li>
Overall day to day Management of units and sites as prescribed in ISP or treatment plans.</li></ul><div>
Administrative</div><ul><li>
Manage, monitor, and reconcile all site and consumer-related expenditures.</li><li>
Oversee the maintenance, upkeep and safety of the physical site and site vehicles, reporting needed repairs, upkeep and conditions to the Unit Director.</li><li>
Monitor and ensure the timely completion of all site documentation (logs, medications, inventories, incident reports, assessments, progress van logs etc.) and communicate issues and/or problems directly to Program Director.</li><li>
Ensure home is prepared for State licensing visits including consumer files, medication records, and physical site.</li><li>
Other duties as assigned.</li></ul></div><div><div>
Requirements</div> 
<div></div><ul><li>
High School Diploma</li><li>
Minimum 5-6 years&rsquo; experience working with adults with IDD/Behavioral Mental Health in group home capacity.</li><li>
Demonstrate a strong working knowledge of the appropriate regulations, Advancing Opportunities values and program policies and procedures.</li><li>
Basic computer and internet literacy with the ability to utilize applications like emails, time recording and other programs to enter and retrieve data as necessary to perform the essential functions of the job.</li><li>
Valid Driver&rsquo;s License and personal vehicle with state minimum liability insurance coverage.</li><li>
Subject to employment screenings, including FBI clearance, if applicable.</li><li>
Successful completion of Physical/ TB test.</li></ul>
About Company:
Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.
Apis Services, Inc. and affiliate&rsquo;s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.</div></div>

RESIDENTIAL MANAGER

alinma

<div>
 
 The bank is looking to hire
 
 Supervisor, Direct Sales
 
 in the following locations:
 
 <ul>
 <li>
 
 Eastern Region
 
 </li>
 </ul>
 
 
 
 
 
 Job Summary:
 
 
 
 The Supervisor, Direct Sales, will lead and support the sales team, driving performance and ensuring achievement of targets. This role involves managing client relationships, coaching the team, and implementing sales strategies to grow business.
 
 
 
 
 
 
 Key Knowledge Areas:
 
 
 <ul>
 <li>
 Banking products and services
 </li>
 <li>
 Direct sales strategies and techniques
 </li>
 <li>
 Team leadership and coaching
 </li>
 <li>
 Customer relationship management (CRM) systems
 </li>
 <li>
 Performance monitoring and reporting
 </li>
 <li>
 Market trends and client engagement
 </li>
 </ul>
 <li>
 </li>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum of
 
 6 years of experience in the banking sector
 
 , in direct sales or supervising sales teams
 </li>
 <li>
 Strong leadership, team management, and coaching skills
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 </ul>
 
 
 
 
 📩 To apply, please submit your CV via LinkedIn
 
 
 #BankJobs #DirectSales #Supervisor #EasternRegion #CareerOpportunity
 
</div>

Direct Sales Supervisor - Eastern Region

HART United Inc.

<div><div>GENERAL STATEMENT OF DUTIES:
</div>
The Direct Support Counselor will be responsible for the operation of the residential facility and the implementation of the individuals' programs. The Direct Support Counselor shall provide support and guidance to the individuals and maintain a home-like atmosphere. The Direct Support Counselor will be responsible for assigning, supervising, and assisting with duties for housekeeping and general duties of the house &amp; complete cleaning tasks, as well as providing counseling and spiritual life support. Provide assistance to the individuals in developing and maintaining appropriate living skills and cooperative interaction among the individuals. 


RESPONSIBILITIES WITH RESIDENTS:

The Direct Support Counselor will be responsible for providing general guidance and supervision of individuals lives and activities.
<ul><li>
<ul><li>Ensure physical safety of all individuals</li><li>
Be aware of individuals' whereabouts when at the home and away from the house</li><li>
Recognize and report any suspected incidents of abuse or neglect.</li><li>
Enforce house rules with individuals</li><li>
Interact with and provide in-house leisure activities during down-time.</li></ul>
</li></ul>
The Direct Support Counselor will be responsible for addressing each individuals IP goals.
<ul><li>
<ul><li>Providing input prior to meetings.</li><li>
Attending IP's as needed</li><li>
Implementing programs and documenting as prescribed</li><li>
Reviewing all 6-month review and annual reports</li><li>
Ensures that residents are treated with respect and dignity, and they are encouraged to exercise their rights.</li></ul>
</li></ul>
The Direct Support Counselor will be responsible for overseeing house operations.
<ul><li>
<ul><li>To supervise and provide instruction and assist or complete as needed with individuals daily and weekly chores.</li><li>
To be aware of the condition of individuals rooms and to prompt them when extra cleaning, sorting, etc. needs to be done and to assist or complete.</li><li>
To supervise and help prepare meals according to doctors' orders.</li><li>
To supervise and instruct each individual in the use of laundry equipment and proper procedures for caring for clothes. You may have to assist or complete as needed.</li><li>
Shopping for groceries, household items, and individual needs.</li><li>
Hygiene Provide counseling and/or hands on assistance for toileting, bathing, etc.</li></ul>
</li></ul>
The Direct Support Counselor will have the following medical responsibilities:
<ul><li>
<ul><li>To provide medical attention to and care for minor illnesses (headache, cold, virus, minor injuries).</li><li>
To be able to judge seriousness and urgency of the individual's complaint and to decide if the situation warrants emergency room treatment or diagnosis; physician appointment; nurse consultation; or home treatment. The Direct Support Counselor should contact administrative staff or medical consultants as appropriate.</li><li>
Administration of medications per DDS regulations.</li><li>
Ensure appropriate use of adaptive equipment and to ensure that said equipment is in proper working condition.</li><li>
Order medications as needed</li></ul>
</li></ul>
Medical appointments:
<ul><li>
<ul><li>Ensure individuals receive needed emergency medical care</li><li>
Schedule routine medical appointments as needed.</li><li>
Transport and accompany individuals to appointments as needed.</li><li>
Complete follow up recommendations/orders</li></ul>
</li></ul>
The Direct Support Counselor will be responsible for providing counseling for individuals as requested and as needed.
<ul><li>
<ul><li>Recognize and address potentially dangerous situations in a timely manner (such as behavioral emergencies, physical hazards, etc.)</li></ul>
</li></ul>
The Direct Support Counselor will be responsible for providing guidance and reinforcement to individuals regarding their vocational responsibilities and future.
<ul><li>
<ul><li>To discuss the importance of attending work regularly, being on time, taking only authorized breaks, work attitudes, appropriate appearance, etc.</li><li>
To discuss vocational options and preparation needed to reach an individual's vocational goals as appropriate.</li><li>
Assist, as needed, with self-transporting skills to and from work.</li><li>
Transportation to and from work as needed</li></ul>
</li></ul>
The Direct Support Counselor will implement all recreational activities planned. 


STAFF RESPONSIBILITIES:
<ul><li>
<ul><li>The Direct Support Counselor will attend and participate in required monthly staff meetings.</li><li>
The Direct Support Counselor will be responsible for communicating relevant information regarding individual/staff/facility needs to their Residential Supervisor.</li></ul></li></ul> 


RESPONSIBILITIES TO HOUSE ADMINISTRATION:

The Direct Support Counselor will have responsibility for maintaining individual resident files and maintaining appropriate level of confidentiality.

The Direct Support Counselor will also maintain daily documentation in:
<ul><li>
<ul><li>At beginning of shift read T-Log/Communication Log/S.Comms</li><li>
Communication log or house T-Log to be completed before end of shift</li><li>
Individuals' daily logs or individual T-Logs to be completed before end of shift</li><li>
Individuals program books (as needed) or ISPs to be completed before end of shift</li><li>
Nursing log/nursing health T-Log to be completed before end of shift</li><li>
Kardex</li></ul>
</li></ul><ul><li><ul><li>The Direct Support Counselor will be responsible for reporting concerns and problems from parents and family in a timely fashion to the Residential Supervisor. Will respond to parent and family concerns if and when appropriate or call to the Residential Supervisor if issue is of more sensitive nature or if situation is escalating.</li><li>
Arrive to shift promptly and find coverage for shift(s) when requesting time off.</li></ul></li></ul> 


SUPERVISION:
<ul><li>
<ul><li>Have an interest in the welfare of the residents</li><li>
Have the ability to work well with others.</li><li>
The Direct Support Counselor is to report to, and be directly responsible to, the Residential Supervisor.</li><li>
The Direct Support Counselor will perform other related duties as requested by the Residential Supervisor, the Residential Director, or the Executive Director. This includes, but is not limited to, covering another house in case of emergency.</li></ul></li></ul> 
Job Requirements
<ul><li>
<ul><li>Maintain medication administration certification as required by State of Connecticut DDS.</li><li>
Renew medication administration certification 90 days before expiration.</li><li>
Must have a valid CT driver&rsquo;s license and be able to drive the company vehicles, to include wheelchair vans, as long as you are an employee of HART.</li><li>
Some programs require staff to use their own vehicle and provide proof of insurance and registration.</li><li>
Attend all mandatory in-services provided by HART before their expiration date.</li><li>
Maintain necessary certifications as per DDS regulations.</li><li>
Will be responsible for maintaining individuals&rsquo; medications in accordance with DDS and Dpt. of Health regulations.</li><li>
Ability to do daily standing, bending and lifting.</li><li>
Must be able to lift 10 pounds.</li><li>
To attend special meetings when specifically requested.</li></ul>
</li></ul>
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. 


 CATEGORY Direct Support Counselor
<div><div>
ABOUT THE ORGANIZATION</div><div> HART United is a private, non-profit organization located in North Haven, Connecticut. The agency provides support services, in a variety of settings, of more than 150 individuals with developmental disabilities throughout Connecticut. Inclusion and community supports have enabled our clients to become strong and independent citizens contributing to society and the community. 
 
We provide a variety of settings to individuals we serve, including group homes, independent living arrangements, respite care services, and community companion homes.</div></div> 


THIS POSITION IS CURRENTLY ACCEPTING APPLICATIONS.</div>

Direct Support Counselor at Goldman House: Sat. & Sun. 9am - 3pm

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