director call center sales

sivan windows and doors

Sivan Windows &amp; Doors is a rapidly growing home improvement company specializing in windows, doors, manufacturing, installation, and customer service. We are building a highly customized Salesforce ecosystem that supports every department in the company, including Sales, Marketing, Call Center, Measurements, Ordering, Warehouse, Installation, Service, and Accounting.We are looking for a highly organized and technically capable Salesforce Product Owner / CRM Director to lead the strategy, development, prioritization, and execution of our Salesforce platform and connected business systems.This role is not just for a Salesforce developer. We need someone who can own the platform, manage priorities, coordinate internal teams and external vendors, and drive projects from concept through deployment.IMPORTANT &ndash; PLEASE READ BEFORE APPLYINGThis is an on-site position and requires daily presence in our Encino office.Requirements:<ul><li>Must be legally authorized to work in the United States.</li><li>Must currently reside within commuting distance of Encino, CA.</li><li>Must be available to work on-site full-time.</li><li>Remote candidates will not be considered.</li><li>Candidates requiring current or future visa sponsorship will not be considered.</li><li>No relocation assistance available.</li></ul>Applications that do not meet these requirements will not be reviewed.Key ResponsibilitiesCRM Ownership<ul><li>Own and manage the company&rsquo;s Salesforce ecosystem.</li><li>Develop and maintain the CRM roadmap.</li><li>Prioritize projects, enhancements, and system improvements.</li><li>Manage the Salesforce backlog and release schedule.</li><li>Ensure projects are delivered on time and aligned with business goals.</li></ul>Business Process ManagementWork directly with leadership and department managers to improve workflows across:<ul><li>Sales</li><li>Marketing</li><li>Call Center</li><li>Measurements</li><li>Ordering</li><li>Warehouse</li><li>Installation</li><li>Service</li><li>Accounting</li></ul>Vendor &amp; Development Management<ul><li>Manage internal Salesforce resources and external development partners.</li><li>Review technical proposals and recommend solutions.</li><li>Coordinate development efforts and monitor project progress.</li><li>Conduct quality assurance and acceptance reviews.</li><li>Ensure development follows best practices and company standards.</li></ul>Salesforce Strategy &amp; Architecture<ul><li>Design scalable business processes and automation.</li><li>Evaluate Build vs. Buy decisions.</li><li>Improve operational efficiency through technology.</li><li>Identify opportunities to leverage AI and automation.</li></ul>Reporting &amp; Analytics<ul><li>Build KPI dashboards and executive reporting.</li><li>Track adoption, performance, and operational metrics.</li><li>Ensure data quality and system integrity.</li></ul>Required Qualifications<ul><li>7+ years of Salesforce experience.</li><li>Experience managing Salesforce projects and business stakeholders.</li><li>Strong understanding of Sales Cloud and Service Cloud.</li><li>Experience gathering business requirements and translating them into technical solutions.</li><li>Experience managing developers, consultants, or third-party vendors.</li><li>Strong project management and organizational skills.</li><li>Ability to balance multiple priorities in a fast-paced environment.</li><li>Excellent communication and leadership skills.</li></ul>Preferred QualificationsExperience with:<ul><li>Salesforce Agentforce</li><li>Data Cloud</li><li>Experience Cloud</li><li>Salesforce CPQ</li><li>Marketing Cloud</li><li>QuickBooks integrations</li><li>Accounting system integrations</li><li>WhatsApp Business integrations</li><li>Telephony and Call Center integrations</li><li>Field Service implementations</li><li>AI and automation platforms</li></ul>Work Location: In person

Salesforce Product Owner / CRM Director

American Power and Gas

<div>Job Title: Call Center Representative 

Position Type: Full-Time, Entry-Level, Mid-Level, Experienced

Salary: $1,500 - $2,000 per week (Base + Commission)

Schedule: Monday &ndash; Friday, 8:30 am - 5:00 pm (No weekends!)

This is an onsite position only.

Benefits:
<ul>
<li>On-site paid training and ongoing career development to set you up for success.</li>
<li>Health, dental, vision and life insurance.</li>
<li>Paid time off and paid holidays.</li>
<li>Weekly pay</li>
<li>Guaranteed base salary plus commission.</li>
<li>No weekends are required. Enjoy your free time with weekday work only!</li>
<li>Company events and community outreach opportunities.</li>
</ul>
Join Our Team at American Power &amp; Gas &ndash; A Leading Provider of Green Energy Solutions!

Are you looking to build a rewarding career in sales and customer service? American Power &amp; Gas is expanding and hiring motivated Call Center Representatives to join our dynamic team! With over 43,000 satisfied customers and 25 years in business, we provide green energy solutions to both residential and commercial customers. This is an exciting onsite position that offers paid training, career growth, and a fun team environment.

Key Responsibilities:
<ul>
<li>Leads completely provided, engage with residential and small commercial customers to offer energy solutions over the phone in a call center environment.</li>
<li>Provide exceptional customer service by addressing customer needs, answering questions, and guiding them through the process.</li>
<li>Work in a fast-paced call center setting with an emphasis on inside sales and building customer relationships.</li>
<li>Participate in telemarketing efforts, generating leads and promoting green energy services.</li>
<li>Collaborate with a supportive team, receiving ongoing coaching to improve your customer care and sales skills.</li>
</ul>
Requirements:
<ul>
<li>No prior sales or telemarketing experience required&mdash;entry-level, mid-level, and experienced candidates are encouraged to apply.</li>
<li>Excellent verbal communication and strong listening skills to engage customers effectively.</li>
<li>Enjoy working in a team-oriented call center environment and handling a high volume of calls.</li>
<li>Motivated to improve your life and career while providing excellent customer service and care.</li>
<li>Open to feedback and able to thrive in a fast-paced, evolving workplace.</li>
</ul>
At American Power &amp; Gas, even if you have no prior sales experience, we offer full training and continuous support to help you grow as a call center representative. Many of our top performers started from scratch, and we provide the tools you need to succeed in this inside sales career. If you're looking for a customer service-driven sales position, where customers are already using the product (electricity), then this is the career for you!

Ready to take the next step in your career? 
Apply now to become a Call Center Representative with American Power &amp; Gas and start shaping your future with us! We look forward to meeting motivated individuals ready to make a difference.

Schedule your interview today by calling (813) 820-0464. 

For more information, visit our website: https://careers.americanpowerandgas.com

Join our career community on Facebook: https://www.facebook.com/apgcareer/ 

Bonus points if you have worked in these industries before but not required, such as, call center representative, telemarketing, call center, inside sales, customer care, account manager, account manager, territory manager, client representative, customer care representative, phone representative, support representative, telephone representative, customer experience representative, telephone csr, call center agent, csr, call center agent and customer service.</div>

Call Center + Base Salary + Paid Training + Onsite

Voltaris Energy Pty Ltd

This is a senior operational leadership role responsible for the day-to-day running of Voltaris's India-based operations hub. You will manage our inside sales closers, operations and admin coordinators, technology stack, and compliance workflows &mdash; ensuring seamless delivery from lead to post-installation handover.You will be the primary point of contact between the Vadodara team and the Melbourne director, and will be expected to operate with a high degree of autonomy, ownership, and initiative. This role is ideal for a hands-on leader who thrives in a fast-paced, growth-stage environment and has experience managing remote sales or BPO operations serving international markets.Key Responsibilities1. Sales Operations Management<ul><li>Oversee a team of inside sales closers working Australian residential solar leads</li><li>Monitor daily call activity, lead pipeline, conversion rates, and KPIs via CRM (HubSpot)</li><li>Run daily and weekly team huddles, performance reviews, and coaching sessions</li><li>Manage shift rosters aligned to Australian business hours (AEST/AEDT)</li><li>Work with the Melbourne director to refine scripts, objection-handling, and closing techniques</li><li>Implement and track commission structures and bonus payouts for closers</li></ul>2. Business Operations &amp; Administration<ul><li>Oversee admin coordinators handling job bookings, customer follow-ups, and post-sale documentation</li><li>Ensure compliance with Solar Victoria, NETCC, and CEC documentation requirements</li><li>Manage customer records, proposal dispatch, and finance partner applications (Brighte, Plenti, Humm)</li><li>Coordinate with Melbourne on DNSP applications (AusNet, Powercor, United Energy)</li><li>Maintain and improve SOPs for all operational workflows</li></ul>3. Technology &amp; Systems<ul><li>Administer and optimise HubSpot CRM including pipelines, automations, and reporting dashboards</li><li>Manage VoIP telephony platform (3CX / VoIPLine / Aircall) and ensure call quality and uptime</li><li>Coordinate with IT and vendors for system integrations and troubleshooting</li><li>Maintain data integrity, reporting accuracy, and team compliance with CRM entry standards</li></ul>4. People Management &amp; Culture<ul><li>Recruit, onboard, and train new inside sales and admin staff in collaboration with the director</li><li>Conduct performance reviews, manage PIPs, and handle day-to-day HR matters</li><li>Foster a high-accountability, high-energy team culture aligned to Voltaris values</li><li>Serve as the senior escalation point for team issues, disputes, and operational blockers</li></ul>5. Reporting &amp; Strategy<ul><li>Prepare weekly operational reports for the Melbourne director covering sales volume, pipeline health, team performance, and operational risks</li><li>Proactively identify process gaps and propose improvements</li><li>Assist with hiring plans, capacity planning, and cost modelling as the team scales</li></ul>What We're Looking ForEssential<ul><li>4-7 years of experience in operations management, BPO, inside sales management, or a similar role</li><li>Demonstrated experience managing teams of 5&ndash;20+ people in an inside sales or call centre environment</li><li>Excellent spoken and written English &mdash; you will communicate daily with the Australian director and customers</li><li>Proficiency with CRM platforms (HubSpot preferred) and VoIP systems</li><li>Strong analytical skills &mdash; comfortable reading dashboards, KPIs, and operational data</li><li>Experience managing Australian, UK, or US market-facing sales operations is highly regarded</li><li>High level of personal accountability, attention to detail, and ability to work autonomously</li></ul>Desirable<ul><li>Experience in the solar, energy, utilities, or home improvement sector</li><li>Familiarity with Australian government rebate programs (Solar Victoria, STC, Cheaper Home Batteries)</li><li>Experience with HubSpot CRM administration or implementation</li><li>Background in working with Australian or international clients in a BPO or offshoring context</li><li>Exposure to finance products (solar finance, BNPL, personal loans)</li></ul>Key Performance Indicators<ul><li>Sales close rate across the team (target to be agreed based on lead volume)</li><li>Lead-to-installation cycle time</li><li>CRM data accuracy and pipeline hygiene score</li><li>Team attendance, roster compliance, and attrition rate</li><li>Operational SOP compliance rate</li><li>Weekly report delivery and accuracy</li></ul>What Voltaris Offers<ul><li>Competitive salary commensurate with experience (CTC to be discussed)</li><li>Performance-linked incentive component tied to team output</li><li>Direct access to and mentorship from the Founder &amp; Director with 17+ years in the Australian energy industry</li><li>Opportunity to build and shape a high-growth operation from the ground up</li><li>Stable, long-term role with strong growth potential as the business scales</li><li>Modern technology stack and a culture of continuous improvement</li></ul>How to ApplyInterested candidates are invited to submit the following to the Voltaris Energy recruitment team:<ul><li>Updated CV / Resume (PDF preferred)</li><li>A brief cover letter (no more than one page) outlining your relevant experience and why you are suited to this role</li><li>Current CTC and expected CTC</li><li>Notice period / availability to join</li></ul>Pay: ₹480,000.00 - ₹700,000.00 per yearExperience:<ul><li>Australian Solar: 3 years (Preferred)</li></ul>Shift availability:<ul><li>Overnight Shift (Preferred)</li></ul>Work Location: In person

Operations Manager

Call Centre Operations Manager

Capitol Compliance

Call Center Agent / Dispatcher / Fulfillment AgentPay: $20.00 per hour plus possible commission Schedule: Part-time, 15&ndash;29 hours per week Location: Sacramento, CAAbout the RoleKOLAS is looking for a Call Center Agent / Dispatcher / Fulfillment Agent to support our Call Center and Delivery operations. This position plays an important role in creating a smooth customer experience by answering calls, taking orders, making outbound sales calls, coordinating delivery dispatch, and helping fulfill orders accurately.This is a fast-paced role for someone who enjoys customer service, sales, multitasking, problem-solving, and working as part of a team.What You&rsquo;ll DoAnswer inbound customer calls promptly and professionally.Provide accurate product information and guidance.Take phone orders and enter them accurately into the ordering system.Assist customers with questions, concerns, order issues, and delivery updates.Make outbound sales calls for customer re-engagement, promotion follow-up, abandoned cart/order follow-up, subscription sales, and retention efforts.Upsell products and services in a helpful and guest-focused manner.Coordinate delivery orders using POS and routing systems.Assign delivery tasks to drivers and track delivery progress.Communicate with drivers to support safe and timely deliveries.Send payment links to customers as needed.Conduct second checks on orders to help ensure accuracy.Fulfill delivery or express orders as needed.Escalate customer or delivery issues to leadership when needed.Maintain accurate notes and records.What We&rsquo;re Looking ForMust be at least 21 years old.Minimum two years of customer service experience required.Retail sales and cash handling experience highly preferred.Sales experience, including phone sales or outbound calling, preferred.Friendly demeanor and professional phone etiquette.Call center experience preferred but not required.Strong communication and interpersonal skills.Ability to multitask and stay organized in a fast-paced environment.Computer proficiency and comfort using POS/CRM systems.Strong time-management and problem-solving skills.Typing speed of 50+ WPM preferred.Cannabis knowledge is a plus.Delivery logistics knowledge is a plus.Benefits35% employee discount on cannabis products.401(k) options.Paid training.Apply today if you are customer-focused, sales-minded, detail-oriented, and ready to support a fast-paced Call Center and Delivery operation.Job Type: Part-timePay: From $20.00 per hourBenefits:<ul><li>Employee discount</li></ul>Application Question(s):<ul><li>What is your availability M-Su and what hours can you work? </li></ul>Experience:<ul><li>Customer service: 2 years (Required)</li><li>Cannabis: 1 year (Preferred)</li><li>Dispatching: 1 year (Preferred)</li><li>Call Center: 1 year (Preferred)</li><li>Sales (Selling, upselling, calling businesses, etc): 1 year (Preferred)</li></ul>Language:<ul><li>more than one language (Preferred)</li></ul>Ability to Commute:<ul><li>Sacramento, CA 95815 (Required)</li></ul>Work Location: In person

Call Center Agent / Delivery Dispatcher

Human Capital HR Solutions

Quality Control Manager (Call Center QA)Location: Remote Industry: BPOHuman Capital HR Solutions is hiring a Quality Control Manager for one of its international clients operating in the dietary supplements industry. We are looking for an experienced professional with a strong background in Call Center Quality Assurance and Sales Quality Management to ensure high-quality customer interactions and continuous performance improvement.Key Responsibilities:Listen to and evaluate 50&ndash;60 sales calls dailyAssess operator performance using internal quality standardsIdentify gaps in sales communication and objection handlingProvide clear, constructive feedback to improve agent performancePrepare quality reports and monitor overall call center performanceEnsure compliance with quality assurance policies and proceduresRequirements:Bachelor's degree in Business Administration, Management, Communications, or a related field3&ndash;5 years of experience in Quality Assurance/Quality Control within a Sales Call CenterStrong understanding of sales processes, customer service, and objection handlingExcellent analytical, listening, and communication skillsFluency in English and Urdu (spoken and written)Self-motivated with the ability to work independently in a remote environmentStrong attention to detail and report-writing skillsWhat We Offer:Fully remote working opportunityWork with an international organizationProfessional growth in a fast-paced environmentCollaborative and performance-driven cultureApply Now!Send your updated resume to: careers1.hc@gmail.comOnly shortlisted candidates will be contacted.Pay: Rs33,851.93 - Rs152,918.03 per monthWork Location: In person

Quality Control Manager (Call Center QA)

Search 10000+ Director call center sales jobs near you this July. New roles added regularly across leading industries. Apply today.

10000 director call center sales jobs Near Me

Salesforce Product Owner / CRM Director

Call Center + Base Salary + Paid Training + Onsite

Call Center + Base Salary + Paid Training + Onsite

Operations Manager

Call Centre Operations Manager

Call Center Agent / Delivery Dispatcher

Quality Control Manager (Call Center QA)