director call center sales

OneTouch Direct

<div>OneTouch Direct is seeking motivated and energetic individuals to join our team as a Call Center Sales Agent for Verizon. This role combines customer service excellence with dynamic sales opportunities, offering you the chance to represent a leading telecommunications brand while supporting customers and business operations.
Key Responsibilities:<ul><li>
Handle inbound and outbound calls with professionalism and enthusiasm.</li><li>
Promote Verizon products and services effectively to meet sales targets.</li><li>
Assist business customers with inquiries, billing, technical support, and account management.</li><li>
Document and maintain accurate customer information and interactions.</li><li>
Contribute to team goals and positive working environment.</li><li>
Adhere to company protocols and compliance guidelines.</li></ul> 

Requirements 
<ul><li>
High school diploma or equivalent required; additional education a plus.</li><li>
Minimum 1 year of experience in a call center, sales, or customer service role is preferred not required.
</li><li>Excellent communication and interpersonal skills.</li><li>
Strong sales orientation with the ability to handle objections and close sales.</li><li>
Basic computer proficiency and comfort with CRM software.</li><li>
Positive attitude, strong work ethic, and team collaboration skills.</li></ul> 

Benefits 
<ul><li>
Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
</li></ul><ul><li>GREAT Earning opportunities: Competitive hourly pay PLUS uncapped bonuses!
</li><li>6 checks per month: Weekly bonus payouts plus bi-weekly hourly pay checks!
</li><li>Supportive Environment: Classroom training, plus 1-on-1 support to get you going!</li>
<li>Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!</li>
<li>Benefits: Health Care Plan (Medical, Dental &amp; Vision)</li>
<li>Growth: Opportunity for professional advancement as we grow!</li>
<li>Culture: Diverse, welcoming culture with Employee Resource Groups</li>
<li>Referrals: Refer a friend and earn up to $2,000 per person!</li></ul></div>

Call Center Sales and Business Development Agent - Verizon - 8/10

iSpeedtoLead

About the company 
We turn marketing into a powerful tool that helps businesses win in their market. We built a new type of platform: a marketplace for future customers. On our site, businesses buy leads the same way they buy products in an online store. They can see key details about each lead before they pay, which gives them clear information, control over what they buy, and more predictable results. We are the top lead marketplace in the USA, and we are growing fast. 
 
Role overview 
We are looking for a cold call team director to spin up a call center that will be used to supplement existing volume of call leads we get from vendors, help us closer understand issues our vendors go through, and obtain leads in historically more difficult regions than our call providers have been supplying us with. 
 
What You&rsquo;ll Be Doing: 
Build the cold calling operation from scratch, including structure, hiring plan, and processes 
Hire, train, and manage callers, team leads, and QA as the team scales from 2&ndash;3 to 30&ndash;50+ people 
Design and optimize dialing strategy, number rotation, warm-up, and deliverability to maintain high connect rates 
Set up and improve lead qualification standards to ensure every lead is marketplace-ready and compliant 
Monitor performance metrics (connect rate, leads per caller, rejection rate, cost per lead) and act on them daily 
Work closely with product, data, and engineering teams to integrate dialer, CRM, and lead pipelines 
Run real-time coaching and performance management during US calling hours to improve team output and quality 
 
What Makes You a Strong Fit: 
5+ years of hands-on experience in cold calling operations, preferably in real estate wholesaling 
Proven track record building or scaling outbound calling teams (10&ndash;50+ callers) from scratch 
Deep understanding of dialing systems, number reputation, spam flagging, and call deliverability 
Experience working with CRMs and dialers such as ReadyMode, Podio, GoHighLevel, or similar 
Strong analytical mindset - comfortable managing performance through metrics and making fast decisions 
Ability to personally execute (set up campaigns, run calls, debug issues) - not just manage 
Advanced English (daily communication with US-based teams, reporting to leadership, live coaching) 
Availability to work overlapping US business hours and manage operations in real time 
 
Bonus if you have: 
Experience in US real estate wholesaling or motivated seller lead generation 
Experience managing offshore teams (Philippines, Egypt, Pakistan, Latin America) 
Familiarity with TCPA compliance and state-level calling regulations 
Background in list stacking, data sourcing, and lead generation strategy 
Russian or Ukrainian language skills

Cold Calling Team Director

Ultimate Staffing

<div>
 
 
 Director, Customer Service Direct Hire Newton, MA
 
 
 
 
 
 
 Hours:
 
 8:00am- 5:00pm Monday- Friday Fully on site
 
 
 
 
 
 Pay Range:
 
 $100,000 - $120,000
 
 
 
 
 
 Job Description:
 
 
 
 Lead the company's call center operations supporting equipment accounts. This role oversees customer service representatives and dispatch coordinators responsible for handling inbound service calls, creating work orders (technician visits), and managing customer communications. The Director will drive call center performance, reduce downtime through effective triage and dispatch, improve first-contact resolution, and ensure a professional, consistent experience for property managers, property residents, and commercial clients. The Director must be both strategic and hands-on, building structure while actively improving daily operations.
 
 
 
 
 
 Duties and Responsibilities:
 
 
 <ul>
 <li>
 Lead and develop the manager(s) and team lead(s)
 </li>
 <li>
 Set daily performance expectations and service standards
 </li>
 <li>
 Conduct coaching, call reviews, and quality assurance evaluations
 </li>
 <li>
 Develop team schedules to ensure coverage during peak call periods
 </li>
 <li>
 Troubleshooting and basic triage
 </li>
 <li>
 Service request creation and accuracy
 </li>
 <li>
 Optimize technician routes through effective call intake and prioritization
 </li>
 <li>
 Reduce ticket backlog and inaccuracies
 </li>
 <li>
 Develop an improved structure for service request protocols
 </li>
 <li>
 Average speed to answer, average call time, first call resolution state, service request accurac
 </li>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Ability to organize and direct the activities of Client Experience Associates to ensure the delivery of high-quality service to customers
 </li>
 <li>
 The ability to courteously interact with clients to ensure positive customer experience.
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Process and detail oriented with strong focus on client service.
 </li>
 <li>
 Experience with variety of networked systems required, with flexibility to learn new systems.
 </li>
 <li>
 Strong MS Office Suite experience, primarily Word and Excel, and Microsoft accounting software. Microsoft Business Central or similar software preferred.
 </li>
 </ul>
 
 
 Education and Qualifications:
 
 
 <ul>
 <li>
 10+ years managing call centers or centralized service team up to 12 direct reports at any given time
 </li>
 <li>
 Experience with dispatch or field-service coordination
 </li>
 <li>
 Strong understanding of call center KPIs
 </li>
 <li>
 Proven track record developing and coaching customer service agents and managers
 </li>
 <li>
 Experience building reporting frameworks
 </li>
 </ul>
 
 
 If you're interested in this opening please send resumes to Jamie Corriveau:
 
 
 
 
 
 
 
 
 
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
 
 
</div>

Director, Customer Service Direct Hire Newton, MA

Markraft

Company DescriptionMashkraft delivers innovative technology solutions to clients who are redefining their industries and business models. The organization is driven by a strong passion for emerging technology trends and their real-world impact. contributing to technology that is actively changing the way people do business.Role DescriptionThis full-time, on-site Call Center Representative (Outbound Sales US) role is based in Lahore. The Call Center Representative will make outbound calls to prospective and existing customers in the US market to promote products and services, qualify leads, and close sales in alignment with company targets. Daily responsibilities include following scripted and non-scripted sales pitches, answering customer questions, handling objections, and recording detailed call notes in the system. The role involves maintaining high levels of customer satisfaction, meeting performance metrics such as call volume and conversion rates, and collaborating with team members and supervisors to improve sales strategies. The representative will also stay current on product knowledge, pricing, and promotional offers to ensure accurate and persuasive communication.Required Skills <ul><li>Strong Customer Satisfaction orientation, including the ability to build trust, handle concerns, and maintain positive relationships.</li><li>Excellent Interpersonal Skills, active listening, and clear verbal communication in English, particularly for US-based customers.</li><li>Solid Computer Literacy, including proficiency with call center software, CRM tools, and standard office applications.</li><li>Ability to work on-site in Lahore, meet sales and performance targets, and adapt to a fast-paced, metric-driven environment.</li><li>Prior experience in international outbound sales or BPO/call center operations is preferred.</li><li>High school diploma or equivalent required; further education in business, marketing, or communication is a plus.</li><li>Willingness to work US shifts and maintain a professional, ethical approach to customer interactions.</li></ul>Qualifications<ul><li>Bachelors Degree / A- Level - Fresh A Level Students are Encouraged to Apply</li><li>Strong English Verbal Skill without Accenet</li><li>Knowledge of CRM tools such as Sakari, Salesforce etc</li><li>Ability to work in pressure</li></ul>Pay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Call Center Agent (Outboud US)

Avante Health Solutions

<div><div>POSITION SUMMARY</div>
<div></div><div>Reporting to the Director of Sales, the Sales Representative is responsible for supporting the company&rsquo;s sales efforts, specifically in the Capital Equipment or Biomedical Engineering sector, creating sales revenue and driving profit margins in new and existing accounts within an assigned geographical territory. The role drives the company forward through assertive professional consultative sales and contributes to Avante&rsquo;s success in the marketplace. The Sales Rep works collaboratively and effectively within all levels of the organization.</div>
<div></div><div>POSITION RESPONSIBILITIES (Essential Job Functions)</div>
<div></div><ul><li>Partners with Sales, Customer Service, and Field Service teams to generate leads for Avante Health Solutions products and services&rsquo; (Biomedical Solutions aka Repair and Restore or Capital Equipment) based on assignment and within designated territory</li>
<li>Works under the direction of the Sales Director</li>
<li>Maintains and increases sales volume within assigned accounts and territory; meets and exceeds assigned quota and sales objectives including assigned quota uplift and exceeds customer expectations regarding customer service and solution-minded interactions</li>
<li>Identifies new business opportunities, generates leads, closes new business opportunities, and converts accounts from competition</li>
<li>Partners with current customers and recommends value-added services that will assist in managing their business more effectively</li>
<li>Works closely with other lines of sales to analyze and identify customer needs</li>
<li>Solicits and explains difficult concepts while moving the sales process to closure</li>
<li>Manages sales pipeline per company&rsquo;s protocol, for example, closing &ldquo;A&rdquo; accounts, moving &ldquo;B&rdquo; accounts to &ldquo;A&rdquo;s and &ldquo;C&rdquo; accounts to &ldquo;B&rdquo;s</li>
<li>Targets new and existing accounts to stimulate new opportunities through telephone selling, including &ldquo;cold calls&rdquo; to Hospital, Surgery Center, Physician Office accounts in assigned territory</li>
<li>Creates business through &ldquo;warm calls&rdquo; by connecting existing customers with expanded services or products</li>
<li>Targets strategic accounts to drive incremental growth opportunities specifically in accounts without current sales coverage</li>
<li>Keeps up to date on administrative responsibilities such as maintaining customer service call logs and internal service records &ndash; effectively uses CRM to drive customer penetration and opportunity identification</li>
<li>Utilizes data and analytics to identify opportunities</li>
<li>Attends Trade Shows and Strategic Customer meetings as agreed upon</li>
<li>Follows established procedures to resolve readily identifiable technical problems</li>
<li>Collaborates with all departments as internal customers, prioritizing tasks as needed for efficiency and compliance</li>
<li>Adheres to all company employment policies and safe practices</li>
<li>Performs other duties as assigned</li>
</ul>
<div></div><div>Experience/Training/Education/QA Competence</div>
<ul><li>Bachelor&rsquo;s Degree in Marketing, Business or related field, preferred</li>
<li>B2B and/or medical sales experience preferred.</li>
<li>1-5 years as a successful inside salesperson; representing tangible products (i.e. medical supplies/devices, office equipment, copiers, information systems, etc., preferred</li>
<li>Medical device industry experience preferred</li>
</ul>
 <div></div><div>POSITION COMPENSATION AND BENEFITS</div>
<ul><li>Competitive compensation, commensurate with experience</li>
<li>Company-sponsored benefits, including medical, dental, life, disability, and 401k</li>
<li>Paid time off and company-paid holidays</li>
</ul>
<div></div><div>SPECIAL REQUIREMENTS</div>
<ul><li>May need to travel 10 to 25 percent</li>
<li>Valid driver license and Motor Vehicle Record meeting company requirements and guidelines.</li>
</ul><div>Avante Health Solutions is committed to a respectful and purposeful work environment; this includes each team member taking responsibility for the greater good of the company and its goal to provide exceptional products and services and to create a sustainable future for the company and its employee. Each team member is expected to strive for excellence in all aspects of their work, as well as actively engage in productive work.</div>
<div>Additionally, Avante Health Solutions is an Equal Opportunity Employer; we proudly promote a diverse workforce and do not discriminate. We encourage all employees and applicants who meet the position requirements to apply for advancement within the organization regardless of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Harassment or inappropriate behavior of any kind is not tolerated and could be grounds for termination.</div>
<div></div><div>If assistance or accommodation due to a disability is needed, please discuss it with the hiring manager.</div></div>

Inside Biomedical Sales Representative

GFS Builders and Developers

We're Hiring: Telesales Executives (Females)Location: Gulistan-e-Johar, Karachi Company: GFS Builders &amp; Developers &ndash; Head OfficeGot the confidence to close deals and the drive to achieve targets? This is your chance to build a rewarding career with a growing real estate company!Position: Telesales ExecutiveWho Can Apply?<ul><li>Fresh graduates eager to start their sales career</li><li>Experienced telesales/call center professionals looking for their next opportunity</li><li>Girls with experience as Brand Ambassadors or in mall sales will be given preference.</li></ul>What We're Looking For:<ul><li>Excellent communication and persuasion skills</li><li>Target-oriented mindset</li><li>Previous telesales or call center experience is preferred</li><li>Positive attitude and willingness to learn</li></ul>Why Join Us?<ul><li>Professional work environment</li><li>Career growth opportunities</li><li>Competitive incentives for top performers</li></ul>Apply now and become part of our energetic sales team!Job Type: Full-timePay: From Rs35,000.00 per monthExperience:<ul><li>call center / Telesales: 1 year (Preferred)</li></ul>Work Location: In person

Tele-Sales Consultants ( Females )

Search 9775+ Director call center sales jobs near you this August. New roles added regularly across leading industries. Apply today.

9775 director call center sales jobs Near Me

Call Center Sales and Business Development Agent - Verizon - 8/10

Call Center Sales and Business Development Agent - Verizon - 8/10

Cold Calling Team Director

Director, Customer Service Direct Hire Newton, MA

Call Center Agent (Outboud US)

Inside Biomedical Sales Representative

Tele-Sales Consultants ( Females )