director client services

Gallagher

<div>Introduction 
<div>
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it&rsquo;s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people&rsquo;s lives. It takes empathy, precision, and a strong sense of partnership&mdash;and that&rsquo;s exactly what you&rsquo;ll find here. We&rsquo;re a team of fast-paced fixers, empathetic experts, and outcomes drivers &mdash; people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you&rsquo;ll play a vital role in helping businesses and individuals move forward with confidence. Here, you&rsquo;ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you&rsquo;re here, you&rsquo;re part of something bigger. You&rsquo;re part of a team that shows up, stands together, and leads with purpose.
</div> 
Overview<div></div><div> 
This role is responsible for managing some of the company&rsquo;s largest and most complex clients, serving as their primary point of contact and ensuring strategic alignment, high‑quality service delivery, and proactive issue resolution. The ideal candidate will have strong experience supporting General Liability (GL) claims clients, enabling them to effectively lead stewardship meetings, drive retention, and introduce solutions that align with client goals and program performance.</div> 
<div></div>
 
How you'll make an impact 
<ul><li>
May manage anywhere from 1 to 10 clients, many among company&rsquo;s larger and most demanding.
</li><li>Acts as a single point of contact with many of the company&rsquo;s more sophisticated/demanding clients.
</li><li>Always responsive to requests and consistently identifies and resolves issues/challenges facing the client.
</li><li>Able to identify when/where to escalate issues.
</li><li>Brings the right people and resources together to solve challenges.
</li><li>Thorough understanding of what client is trying to accomplish in their program and understands how the company can contribute to these goals.
</li><li>Aligns self and external resources around client&rsquo;s goals.
</li><li>Develops consistent, high-quality service plans to capture goals and ensure progress.
</li><li>Presents client context and interests in a compelling way to motivate others.
</li><li>Builds thorough knowledge of Company products and services.
</li><li>Intelligently describes and discusses attributes and benefits, and knows when to introduce them to address business needs.
</li><li>Communicates/coordinates client specific initiatives, i.e. closure projects, cost-reduction projects, performance warranty compliance and communicate results to senior internal and client contacts. Proactively works to plan for and ensure maximum retention, often producing renewal by self.
</li><li>Identifies and rectifies issues early.
</li><li>Viewed by client as their advocate.
</li><li>Leads group meetings across audiences (e.g., claim reviews, stewardship meetings, and partnership meetings) with minimal support.
</li><li>Sets and communicates roles for all internal participants prior to critical meetings.
</li><li>Ensures appropriate pre-brief and de-brief communication to drive successful client interactions.
</li><li>Works with minimal supervision, with complete understanding of when to engage supervisor.
</li><li>Has complete understanding of program pricing.
</li><li>Understands the basics of program profitability to the company.
</li><li>Able to make appropriate trade-offs between pricing levers to reach best outcome for company (e.g. multi-year deals, LOP, etc.).</li></ul><div>
#LI-SD1</div> 
 
About You<div> 
Required:</div><ul><li>
Bachelor's degree and 6 years related experience.
</li><li>Insurance license required.
</li><li>Often travels for client needs (e.g., claim reviews, stewardship discussions).
</li><li>Possesses and maintains significant and meaningful depth of knowledge in select industries, drivers of risk, and industry/competitor developments.
</li><li>In-depth understanding of risk, insurance and claim industry information and trends.
</li><li>Understands dynamics of exposure, coverages, carrier and broker dynamics.</li></ul><div></div><div> 
Preferred:</div><ul><li>
Applicable industry designations preferred.</li></ul><div></div><div> 
Work Traits:</div><ul><li>
Builds an in-depth knowledge of client.
</li><li>Thinks outside the box to address specific client concerns.
</li><li>Delivers all messages (written or verbally) in a concise, logical manner with focus on insights and decisions/action. Confident when communicating and presenting, always gets point across and anticipates questions from supervisors and clients.
</li><li>Proficient in Excel and PowerPoint.
</li><li>Able to structures and use data to tell a compelling story.
</li><li>Incorporates potential nuances (outliers, benchmark data) to reach better conclusions.
</li><li>Able to engage with more sophisticated clients and brokers.</li></ul>
 
Compensation and benefits 
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you&rsquo;ll get, depending on your job level these benefits may improve:
<ul><li>Medical/dental/vision plans, which start from day one!</li><li>
Life and accident insurance</li><li>
401(K) and Roth options</li><li>
Tax-advantaged accounts (HSA, FSA)</li><li>
Educational expense reimbursement</li><li>
Paid parental leave</li></ul><div>
Other benefits include:</div><ul><li>
Digital mental health services (Talkspace)</li><li>
Flexible work hours (availability varies by office and job function)</li><li>
Training programs</li><li>
Gallagher Thrive program &ndash; elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing</li><li>
Charitable matching gift program</li><li>
And more...</li></ul><div>
**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.</div><div></div><div> 
We value inclusion and diversity</div>
Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&amp;D) is a core part of our business, and it&rsquo;s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees&rsquo; diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as &ldquo;protected characteristics&rdquo;) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.</div>

Director of Client Services

Savvital

<div>
 
 About The Company
 
 
 
 Savvital is a forward-thinking organization that provides diversified services to small and medium-sized businesses in the international market to enable them to build their future while benefiting from our customized solutions. Our team of educated experts are motivated individuals excited to handle tasks that can bring capacity to your workday. Our Mission is to provide an affordable solution to growing companies through strategic task delegation. We envision creating an eco-system that resonates with the human touch every business needs.
 
 
 
 About The Role
 
 
 
 As an Associate - Client Services at Savvital, you will play a key role in providing administrative and operational support to our clients. This position offers an exciting opportunity for individuals with strong organizational skills, attention to detail, and a passion for delivering exceptional client services in a virtual environment.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Administrative Support - Perform general administrative tasks such as managing calendars and scheduling appointments.
 </li>
 <li>
 Communication Management - Act as a liaison between clients and internal teams, handling email correspondence, and ensuring timely and accurate communication.
 </li>
 <li>
 Meeting Coordination - Assist in coordinating virtual meetings, including scheduling, sending invitations, and preparing necessary materials.
 </li>
 <li>
 Task Prioritization - Prioritize tasks and manage time effectively to meet client deadlines and expectations.
 </li>
 <li>
 Research and Analysis - Conduct research on diverse topics as assigned, providing relevant information to decision making.
 </li>
 <li>
 Client Relationship Management - Build and maintain positive relationships with clients, understanding their needs and ensuring a high level of client satisfaction.
 </li>
 <li>
 Customer Complaint Analysis - Analyze customer complaints, identify underlying issues, and recommend effective solutions to enhance customer satisfaction.
 </li>
 <li>
 Price Quotes - Prepare and offer price quotes to clients&rsquo; customers, ensuring accuracy and alignment with product and service offerings.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Qualification: A 4-Year Bachelor's degree is preferable. Preferably in Accounting &amp; Finance/ Business Studies/ Economics/ Public Relations.
 </li>
 <li>
 Strong interpersonal and communication skills.
 </li>
 <li>
 Entry-level or minimal experience in client-facing roles.
 </li>
 <li>
 Detail oriented with the ability to manage multiple tasks.
 </li>
 <li>
 Willingness to learn
 
 
 </li>
 </ul>
 
 Compensation &amp; Benefit
 
 
 
 <ul>
 <li>
 Base Salary: Market Competitive.
 </li>
 <li>
 Allowances: Internet, Electricity, Wellbeing. Medical Insurance for you.
 </li>
 <li>
 Performance-based bonuses.
 </li>
 <li>
 Annual Bonus and Increments.
 </li>
 <li>
 Company-wide success bonuses.
 </li>
 </ul>
</div>

Associate - Client Services (SV-07)

o9 Solutions, Inc.

<div>
 
 
 Be part of something revolutionary
 
 
 
 We have a vision. Our Digital Brain, o9&rsquo;s AI-powered platform, is being used by global enterprises to drive their digital transformations. The integrated planning and operational efficiencies we provide is helping businesses do more, be more and mean more to the world at large. Because businesses that plan better, reduce waste, creating value for themselves and the planet.
 
 
 
 
 
 But we also have a vision for our people. We want the most talented, committed and driven people to power our transformative approach. As an individual and in a team, your actions reflect our values. In return, we&rsquo;ll provide a nurturing environment where you can be a part of something special.
 
 
 
 
 
 
 About the role
 
 
 
 You will be responsible for successful value delivery and realization for the clients. This will require successful management and execution of o9 implementations leveraging a blend of strong management consulting capability, thought leadership in the planning space and client empathy.
 
 
 
 
 
 
 
 
 
 What you will do for us
 
 
 
 
 
 
 Customer Management:
 
 <ul>
 <li>
 Take ownership of client satisfaction and value delivery across multiple customer accounts
 </li>
 <li>
 Build long-term relationships at executive and operational levels
 </li>
 <li>
 Resolve project issues including timeline, budget, and scope, by deep customer empathy and understanding of business priorities and constraints
 </li>
 <li>
 Anchor the steer co meetings with the client executives to resolve the trade-offs pertaining to the program, educate client about o9 offerings and how other customers are using the platform
 </li>
 <li>
 Ensure the program is staffed for success and bubble up the key requirements and constraints to the portfolio leads
 </li>
 <li>
 Provide guidance, mentoring, feedback and coaching to the project team
 </li>
 <li>
 Accountable for the profit, margin and pricing for consulting services
 </li>
 <li>
 Oversee the invoicing and credit terms for managed clients
 </li>
 <li>
 Provide Financial/business planning monthly revenue forecast for the clients/portfolio
 </li>
 <li>
 Support the client retention and subscription renewal by means of having a delighted client
 </li>
 <li>
 Support expansion of the customer account for future opportunities
 </li>
 <li>
 Be an inspiring and trusted leader to all around you (clients, o9ers, partners), by the values you demonstrate and the knowledge you possess
 </li>
 </ul>
 
 Sales Support
 
 <ul>
 <li>
 Support new sales cycles by presenting the delivery methodology, principles, implementation approach and effort to the prospect
 </li>
 <li>
 Create SOWs for new programs
 </li>
 <li>
 Proactively highlight the staffing requirement for new cycles
 </li>
 </ul>
 
 Cross functional collaboration
 
 <ul>
 <li>
 Work closely with the cross functional teams to resolve any constraints (ex platform team for technical issues, product team for new capabilities, marketing team for the specific customer events and press releases etc.)
 </li>
 </ul>
 
 
 
 
 
 What you will have
 
 
 
 Experience:
 
 <ul>
 <li>
 13+ years of business consulting experience
 </li>
 <li>
 Expertise in the planning and digital transformation space (in areas like demand planning, assortment planning, supply planning, IBP, Revenue Management etc.)
 </li>
 <li>
 Deep knowledge of the respective industry (could be Retail, Consumer product, Automotive, Semiconductor etc.)
 </li>
 <li>
 3+ years of experience in managing complex technology deployment programs in an agile fashion (all aspects like risk, mitigation, resources, budgets, invoices, milestones etc.)
 </li>
 <li>
 Adept at building executive relationships and credibility anchored on trust and deep knowledge of the planning space
 </li>
 <li>
 Proficient in value impact analysis of processes, programs and technology deployments
 </li>
 <li>
 Excellent spoken and written communication, interpersonal &amp; relationship building skills
 </li>
 </ul>
 
 
 
 
 
 
 
 Culture
 
 <ul>
 <li>
 If you have the ability to thrive in a fast paced, challenging environment, where you have the flexibility to chalk the path and continually improve the process
 </li>
 <li>
 If you have an entrepreneurial mindset to take ownership of constructively solving problems collaboratively with the team
 </li>
 <li>
 You and o9 are a great match!
 </li>
 </ul>
 
 
 
 What we&rsquo;ll do for you&hellip;
 
 
 
 <ul>
 <li>
 Competitive salary and benefits. Stock options to eligible candidates
 </li>
 <li>
 High growth organization - very strong entrepreneurial culture and no corporate politics
 </li>
 <li>
 Support network: Work with a team you can learn from and every day
 </li>
 <li>
 Diversity: We pride ourselves on our international working environment
 </li>
 <li>
 Social: Fun after-work activities like Friday Socials. If you&rsquo;re in the office, feel free to join these events in person.
 </li>
 <li>
 Food and drink: Enjoy healthy snacks, fresh fruit, teas and coffees on us.
 </li>
 <li>
 Work Life Balance:
 
 https://youtu.be/IHSZeUPATBA?feature=shared
 
 </li>
 <li>
 Feel part of A team:
 
 https://youtu.be/QbjtgaCyhes?feature=shared
 
 </li>
 <li>
 Impact the planet positively:
 
 https://www.youtube.com/watch?v=-ylSC6LNZy0
 
 </li>
 </ul>
 
 
 
 
 
 More about us&hellip;
 
 
 <ul>
 <li>
 At o9, transparency and open communication are at the core of our culture. Collaboration thrives across all levels&mdash;hierarchy, distance, or function never limit innovation or teamwork. Beyond work, we encourage volunteering opportunities, social impact initiatives, and diverse cultural celebrations.
 </li>
 <li>
 o9 Solutions is one of the fastest-growing technology companies in the world today. Our mission is to digitally transform planning and decision-making for the enterprise and the planet. Our culture is high-energy and drives us to aim 10x in everything we do.
 </li>
 <li>
 Our platform, the o9 Digital Brain, is the premier AI-powered, cloud-native platform driving the digital transformations of major global enterprises including Google, Walmart, ABInBev, Starbucks and many others.
 </li>
 <li>
 Our headquarters are located in Dallas, with offices in Amsterdam, Paris, London, Barcelona, Madrid, Sao Paolo, Bengaluru, Tokyo, Seoul, Milan, Stockholm, Sydney, Shanghai, Singapore and Munich.
 </li>
 </ul>
 
 
 o9 is an equal opportunity employer and seeks applicants of diverse backgrounds and hires without regard to race, colour, gender, religion, national origin, citizenship, age, sexual orientation or any other characteristic protected by law
 
 .
 
</div>

Director Client Management

Increase Rev

We&rsquo;re Hiring! | MTO-Client Relationship &ndash; Increase RevPosition OverviewWe are seeking a high-potential Management Trainee Officer &ndash; Client Relationship to join our growth engine and accelerate pipeline expansion initiatives. This role is designed for early-career professionals with strong commercial acumen, data-driven mindset, and a passion for revenue optimization. The incumbent will undergo structured on-the-job exposure across sales operations, market intelligence, client engagement, and strategic execution.Key Responsibilities:Support end-to-end lead generation, prospect qualification, and opportunity conversion workflows.Conduct market research, competitor benchmarking, and customer insights analysis to identify growth opportunities.Assist in preparing sales proposals, pitch decks, and business cases aligned with value propositions.Track KPIs, CRM updates, pipeline health, and performance dashboards for management reporting.Participate in client meetings, product demos, and stakeholder engagement activities.Execute ad-hoc strategic projects to improve process efficiency, revenue scalability, and customer acquisition.Requirements:Bachelor&rsquo;s degree in Business Administration, Marketing or related discipline.Fresh graduates or entry-level preferred.Strong analytical capability with proficiency in MS Excel, PowerPoint, and reporting tools.Excellent communication, stakeholder management, and presentation skills.Ability to thrive in a fast-paced, performance-oriented environment.Must be fluent in English.Job Details:Position: MTO-Client RelationshipLocation: Gulshan-e-Iqbal, KarachiType: On-site / Full-timeSalary: PKR 40,000 to 50,000 + Highly Attractive CommissionTimings: 12 PM &ndash; 8 PMWorking Days: Mon to SatJob Types: Full-timeTo Apply:Send your Resume at jobs@increaserev.comor WhatsApp at ‪‪+92 310 7263492‬‬Mention &ldquo;MTO-Client Relationship&rdquo; in the subject line.Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

MTO-Client Relationship

YO IT CONSULTING

<div>Role: Associate Director / Director &ndash; Internal Audit (Insurance) 
Location: Riyadh, Saudi Arabia 
Experience: 10 to 15 Years 
Annual Compensation: USD 112,000 to USD 135,000
Mandatory Skills: Internal Audit, Risk Management, Financial Services, Insurance
Skills &amp; Competencies: 
Mandatory 5 years of experience in a consulting environment. 
GCC market experience is highly desirable. 
Strong knowledge of Internal Audit, Risk methodologies, and the FS regulatory landscape. 
Expertise across Asset Management, Insurance, Banking, and Investments. 
Solid understanding of Corporate Governance, SOX, COSO, Risk &amp; Controls. 
Excellent analytical, communication, stakeholder management, and presentation skills. 
Knowledge of emerging technologies and industry trends. 
Bilingual candidates preferred. 
 
About the Role: We are hiring an experienced Associate Director / Director for a leading consulting firm in Riyadh. The ideal candidate should bring strong expertise in Insurance portfolio management, Financial Services consulting, and client account leadership within the GCC region.
<div>Key Responsibilities: 
A. Client &amp; Relationship Management: 
<ul><li>Build, manage, and grow senior-level client relationships across Insurance, Payments &amp; FinTech, and Capital Markets.</li><li>Ensure high client satisfaction, strong retention, and YoY portfolio growth.</li><li>Manage strategic account portfolios and drive cross-sell/upsell opportunities.</li></ul></div>
<div>B. Project Delivery &amp; Engagement Leadership: 
<ul><li>Oversee end-to-end delivery of engagements, ensuring adherence to scope, timelines, budgets, and quality standards.</li><li>Deliver measurable client impact&mdash;efficiency improvements, cost reduction, productivity gains, and revenue uplift.</li><li>Maintain engagement economics including billing, receivables, and team utilization.</li></ul></div>
<div>C. Thought Leadership &amp; Internal Contributions: 
<ul><li>Publish thought-leadership articles, whitepapers, and industry PoVs.</li><li>Build internal intellectual capital through reusable frameworks, methodologies, and accelerators.</li><li>Strengthen overall brand presence in the market.</li></ul></div>
<div>D. Team Leadership &amp; Operations: 
<ul><li>Build, lead, and mentor consulting teams.</li><li>Review deliverables and ensure compliance with client expectations and contractual obligations.</li><li>Collaborate with Finance, Operations, and central teams to meet internal governance needs.</li></ul></div>
<div>E. Strategic Problem-Solving: 
<ul><li>Solve complex client challenges using structured problem-solving approaches.</li><li>Develop differentiated offerings in financial services strategy, regulatory change, digital transformation, and risk.</li></ul></div></div>

Associate Director / Director – Internal Audit (Insurance)

ICS Corporation

About Us: LAMA, Literally a Marketing Agency belongs to the ICS Family of Companies. LAMA is a full-service marketing agency specializing in direct mail, print, and digital services including SEO, web development, and integrated campaigns. We work with clients who value execution, accountability, and results. Role Overview: We are seeking a Senior Integrated Marketing Project Manager to lead the execution of client programs across print, direct mail, and digital channels. This is a hands-on role with a path to Director-level leadership. In addition to managing projects, this person will help shape processes, improve workflows, and mentor others as the agency grows. Key Responsibilities: Own end-to-end project management for multi-channel client campaigns Build and manage scopes, timelines, budgets, and resource plans Act as the primary day-to-day client contact for project execution Coordinate internal teams and external vendors to ensure seamless delivery Manage print and direct mail production schedules, approvals, and mailing timelines Identify risks, manage scope changes, and resolve issues proactively Create and refine project management processes, templates, and workflows Mentor junior team members and support scaling project operations Qualifications: 5&ndash;8+ years of project management experience in a marketing agency or similar environment Proven experience managing integrated campaigns across print, direct mail, and digital Strong client communication, organization, and problem-solving skills Ability to manage multiple complex projects simultaneously Experience with project management tools and reporting Comfortable taking ownership and helping define how work gets done Bonus: Experience working with financial services or other regulated industries Growth Path: This role is expected to evolve into a Director of Project Management / Marketing Operations position, with responsibility for team leadership, process ownership, and operational strategy as the agency continues to grow. Why Join Us: Opportunity to grow into a Director-level role High visibility and influence on how the agency operates Work across both traditional and digital marketing channels Collaborative, execution-focused team culture

Marketing Project Manager

Allied Universal

<div>Director of Operations, Government Services<h2 class="jobSectionHeader">
Overview</h2>
Company Overview:
Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.<h2 class="jobSectionHeader">
Job Description</h2>
Allied Universal&reg; is hiring a Director of Operations, Government Services. The Director of Operations is responsible for ensuring compliance with all contractual, regulatory, and corporate requirements while also providing operational support across Allied Universal's State and Local Government portfolio. The Director of Operations integrates compliance oversight with operational leadership to strengthen client relationships, enhance service delivery, and support business growth in diverse environments including aviation, maritime, transit, and municipal sites. The Director will serve as a liaison for branch/regional operations with contracting authorities and client representatives and drive continuous improvement initiatives. 
RESPONSIBILITIES:
Operational Support and Leadership<ul><li>
Partner with operations teams to ensure successful service delivery, contract performance, and financial outcomes</li>
<li>Support regional and local leaders by providing operational guidance, regulatory interpretations, and contract-specific solutions</li>
<li>Serve as a mentor to program leadership teams, fostering professional growth, leadership development, and knowledge transfer across the organization</li>
<li>Assist with transitions, training development, and quality assurance to ensure operational readiness and compliance</li>
<li>Respond to and support management of critical incidents at client locations, ensuring compliance and operational continuity</li></ul>
Client and Stakeholder Engagement<ul><li>
Act as liaison with contracting authorities, client representatives, and internal leadership</li>
<li>Provide operational and compliance updates to internal and external stakeholders, ensuring transparency and accountability</li>
<li>Participate in industry specific organizations to expand industry leadership</li>
<li>Support business development efforts through compliance guidance, operational insight, and proposal contributions</li></ul>
Contract Compliance<ul><li>
Oversee contractual and corporate compliance for key state and local government contracts</li>
<li>Establish and maintain systems for compliance tracking, audits, reporting, and subcontractor oversight</li>
<li>Create and maintain repositories of contract files and compliance records</li></ul>
Continuous Improvement<ul><li>
Identify, recommend, and implement process improvements that strengthen both compliance and operational performance</li>
<li>Support audits, inspections, and after-action reviews to ensure lessons learned are applied across the portfolio</li></ul>
QUALIFICATIONS (MUST HAVE):
<ul><li>Must possess one of the following:</li><li><ul><li>
Bachelor's degree in Business Administration, Criminal Justice, or related field</li>
<li>Associate's degree in Business Administration, Criminal Justice, or related field with a minimum of five (5) years of personnel and program management experience</li>
<li>High school diploma or equivalent with a minimum of seven (7) years of personnel and program management experience</li></ul></li><li>
Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)</li>
<li>Minimum three (3) years of personnel and program management experience</li>
<li>Minimum three (3) years of experience within military, law enforcement or security fields</li>
<li>Government contracting knowledge, including procurement rules, auditioning requirements, and contract administration at state, local, or federal levels</li>
<li>Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines</li>
<li>Must be highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology</li>
<li>Able to use good independent judgment and discretion</li>
<li>Strong interpersonal skills with ability to influence, negotiate, and build operational and compliance partnerships</li></ul>
PREFERRED QUALIFICATIONS (NICE TO HAVE):
<ul><li>Prior experience in state/local government contracting for aviation, maritime, or transit sectors</li>
<li>Professional certifications (ACE, ASC, FSO, CSO, CPP)</li>
<li>Active or prior security clearance</li>
<li>Familiarity with Allied Universal&reg; product lines and services</li>
<li>Ability to travel up to 60% to client locations and Allied Universal&reg; offices</li>
<li>Active participation in relevant professional organizations</li>
<li>Commitment to ethical practices, confidentiality, and regulatory compliance</li></ul>
COMPENSATION &amp; BENEFITS:
<ul><li>Pay Rate:$90,000-$110,000 per year</li>
<li>Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li>
<li>Eligibilty for our retirement plans</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li>
<li>Bonus</li></ul> 

#LI-26
<h2 class="jobSectionHeader">Closing</h2>
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com 
If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.<h2 class="jobSectionHeader">
Requisition ID</h2> 
2026-1540100</div>

Director of Operations, Government Services

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