director informatics

Boston University

<div><p>The Director, Research Compliance Informatics &amp; Communications reports to the Associate Vice President and provides oversight of compliance systems, websites, training platforms, and communications across the Research Compliance portfolio. The role partners with Research, campus Information Services and Technology, and departmental stakeholders, and dedicates time to systems implementation, integration, training, and production of compliance metrics.</p><br>
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Required Skills<br>
<p>Minimum 8 years relevant experience. Strong communication and project management skills. Experience with compliance or research administration systems preferred.</p><br>
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We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.</i></p></div>

DIRECTOR, INFORMATICS & COMMUNICATION, Research Compliance

Reston Hospital Center - Reston

<p></p><div>This position is incentive eligible.<br>
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<h5 class="jobSectionHeader"><b>Introduction</b></h5><p>
Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Director Clinical InformaticsReston Hospital Center</p><h5 class="jobSectionHeader"><b>
Benefits</b></h5><p>
Reston Hospital Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing<br>
</li><li>401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)<br>
</li><li>Employee Stock Purchase Plan with 10% off HCA Healthcare stock<br>
</li><li>Family support through fertility and family building benefits with Progyny and adoption assistance.<br>
</li><li>Referral services for child, elder and pet care, home and auto repair, event planning and more<br>
</li><li>Consumer discounts through Abenity and Consumer Discounts<br>
</li><li>Retirement readiness, rollover assistance services and preferred banking partnerships<br>
</li><li>Education assistance (tuition, student loan, certification support, dependent scholarships)<br>
</li><li>Colleague recognition program<br>
</li><li>Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)<br>
</li><li>Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul><p>
Learn more about Employee Benefits</p><p><b><i>
Note: Eligibility for benefits may vary by location.</i></b><br>
</p><p>We are seeking a Director Clinical Informatics for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!</p><h5 class="jobSectionHeader"><b>
Job Summary and Qualifications</b></h5><p></p><p>
The Advanced Clinicals Facility Core Team Leader is the key facility resource that is responsible for delivering the successful implementation of advanced clinicals. They are responsible for coordinating the completion of project assessments and parameter settings and assisting with the development of education/training materials. This individual participates in the company-wide community for CPOE, and works with their division peers to ensure advanced clinical applications are well supported throughout the facility.</p><p></p><p><b>
Primary responsibilities include the following:</b></p><p>
Implementation and support of division-wide standardization, utilization, integration, and optimization activities related to CPOE and advanced clinical applications and tools.</p><p>
Development, execution, and support of education plan, tools and resources focused on the CPOE clinical initiative.</p><p>
Facilitation and project leadership of the CPOE and advanced clinical system functions implementation.</p><p>
Resolution of complex issues and requests escalated from the division Service Desk or other division or facility service resources.</p><p>
Evidence Based Order set review, approval, and build within the facility.</p><p>
Ongoing monitoring of various advanced clinicals usage trend reports. Identify gaps/areas of opportunity and develop action plan to address areas of concern.</p><p><b>
Essential Functions</b></p><p>
Provides leadership and representation on executive committees (Med Exec, Administration, etc.), serves as communications specialist for physician stakeholders</p><p>
Identify gaps and opportunities in departmental process mapping of current state and the future state workflows</p><p></p><p>
Provide system and operations expertise for implementation of process &amp; system changes</p><p>
Provide Go-Live support (elbow support), and order workflow support</p><p>
Participate in systems training for project team, serve as Super User for Clinicians</p><p>
Provides specialized support for physicians during Go-Live</p><p>
Works with Education Specialist to design and develop base education/training materials in CPOE to support staff training and continued education</p><p>
Actively supports and promotes systems standardization, utilization, and best practices in the area of CPOE</p><p>
Adheres to Code of Conduct and Mission &amp; Value Statement</p><p>
Participates in special projects as needed and performs other duties as assigned.</p><p></p><p><b>
Qualifications</b></p><p>
Education: Bachelor&rsquo;s degree required, clinical degree preferred</p><p>
Experience: Three to five years experience in clinical applications support or equivalent</p><p></p><p><b>
Knowledge, Skills and Abilities Required:</b></p><p>
Mature understanding of Meditech</p><p>
Understands pertinent regulatory guidelines such as Joint Commission, MQSA, HIPAA and ACR</p><p>
Demonstrated ability to establish and build strong relationships across a broad range of personality types</p><p>
Demonstrated ability to communicate effectively with clinical and information technology personnel verbally and in writing</p><p>
Demonstrated customer orientation</p><p>
Excellent leadership and teaching abilities</p><p>
Demonstrated advanced computer skills</p><p>
An understanding, enthusiasm and commitment to the goals of the project</p><p>
Leadership skills to direct others and maintain a common vision for project objectives. Must be a motivator</p><p>
The ability to communicate with staff at all levels of the practice, as well as with vendors and other outside agents. Must have an interdisciplinary focus</p><p>
Effective organizational skills</p><p>
Good problem solving and analytical skills</p><p>
Existing knowledge of the facility&rsquo;s clinical/operational processes, challenges and Meditech environment</p><p>
The ability to delegate tasks and enlist the cooperation and/or assistance of team members and others</p><p></p><p><b>
Preferred:</b></p><ul><li>Proficiency in Meditech</li><li>Proficiency in Microsoft Office applications</li><li>Customer service orientation and/or training</li></ul><p></p><p><b>
Reston Hospital Center</b> has provided quality healthcare services since 1986. We give patient's access to trained physicians and advanced technology. Our <b>230+ bed hospital</b> is one of the region's leading acute care facilities in Reston and the growing Northern Virginia region. We offer a full range of medical services, including 24-hour emergency care. Our hospital specializes in maternal/child health, surgical services on both an inpatient and extensive outpatient basis. We offer urological services including lithotripsy. Our cancer care offers state-of-the-art radiation therapy, rehabilitation therapy programs and a wide array of diagnostic imaging capabilities. Reston Hospital Center is a certified Stroke Center, certified Total Joint Center and the only accredited Chest Pain Center in Northern Virginia. We are the only Hospital in Northern Virginia to receive Joint Commission designation as a Top Performer on Key Quality measures for multiple consecutive years.
</p><p>At Reston Hospital Center, our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.</p><p>
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.</p><br>
<p></p><p>&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder<br>
</p><p>If you find this opportunity compelling, we encourage you to apply for our Director Clinical Informatics opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. <b>We are interviewing - apply today!</b></p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p></div>

Director Clinical Informatics

Geisinger

<div><h3 class="jobSectionHeader"><b>Job Summary</b></h3>
The Associate Director of Nursing Informatics provides strategic and operational leadership for nursing informatics across Geisinger. Reporting directly to the Chief Nursing Informatics Officer (CNIO), this role partners closely with nursing informatics leadership to lead, support, and develop the Nursing Informatics team within IT. Responsible for ensuring alignment between nursing practice, clinical operations, digital health strategy, and enterprise priorities. This role serves as a key liaison among nursing leaders, clinicians, IT, analytics, quality, education, and operational stakeholders to optimize the electronic health record (EHR), clinical workflows, and data-driven nursing practice across the continuum of care.<br>
<h3 class="jobSectionHeader"><b>
Job Duties</b></h3><ul><li>
Serve as a senior nursing informatics leader, advancing the CNIO&rsquo;s vision and Geisinger&rsquo;s digital nursing strategy across multiple care settings.</li><li>
Translate nursing and clinical strategy into informatics priorities, roadmaps, and measurable outcomes aligned with organizational goals.</li><li>
Represent Nursing Informatics on system committees, governance forums, and enterprise initiatives.</li><li>
Oversee nursing informatics participation in EHR design, build, testing, optimization, upgrades, and system-wide initiatives (e.g., Epic governance, clinical decision support, documentation optimization).</li><li>
Ensure nursing workflows are evidence-based, user-centered, compliant with regulatory requirements, and supportive of safe, high-quality patient care.</li><li>
Lead or sponsor complex, cross-functional informatics projects impacting nursing practice, patient outcomes, and operational efficiency.</li><li>
Monitor informatics-related issues, risks, and dependencies; proactively escalate and resolve barriers.</li><li>
Provide direct leadership, coaching, and mentorship to nursing informatics leaders and team members.</li><li>
Foster a high-performing, collaborative team culture focused on accountability, innovation, and continuous improvement.</li><li>
Partner with the CNIO and nursing informatics leadership on workforce planning, role clarity, onboarding, performance management, and professional development.</li><li>
Support succession planning and growth pathways for nursing informatics staff.</li><li>
Ensure informatics solutions support nursing quality metrics, patient safety initiatives, regulatory compliance, and accreditation requirements.</li><li>
Use data, analytics, and frontline feedback to evaluate the impact of informatics interventions and guide ongoing optimization.</li><li>
Act as a trusted advisor to nursing leaders, frontline clinicians, educators, quality teams, and operational partners.</li><li>
Collaborate closely with IT, clinical informatics, analytics, and digital innovation teams to ensure integrated, sustainable solutions.</li><li>
Communicate effectively with executive leadership and diverse clinical audiences, translating technical concepts into actionable insights.</li><li>
Responsible for coordinating Information Technology support for assigned segment of the organization.</li><li>
Strives to gain and maintain an understanding of the business policies and practices employed in the areas of responsibility.</li><li>
Works with department, product line, or system leadership to develop and implement Information Technology strategy.</li><li>
Conveys IT strategy to staff and ensures that plans are implemented in accordance with organizational need.</li></ul><p><br>
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.</p><p></p><ul><li>Relevant experience may be a combination of related work experience and degree obtained (Associate&rsquo;s Degree = 2 years; Bachelor&rsquo;s Degree = 4 years).</li></ul><p></p><h3 class="jobSectionHeader"><b><br>
Position Details</b></h3><p></p><h1 class="jobSectionHeader"><b>
Travel Requirements:</b></h1><ul><li><h2 class="jobSectionHeader"><b>
Candidates must reside within the Geisinger footprint (Pennsylvania)</b></h2></li><li><h2 class="jobSectionHeader"><b>
This position is remote, but will require regular travel throughout the system</b></h2></li></ul><h3 class="jobSectionHeader"><b><br>
Education</b></h3>
Bachelor's Degree-Nursing (Required), Master's Degree-Nursing (Preferred)<br>
<h3 class="jobSectionHeader"><b>
Experience</b></h3>
Minimum of 2 years-Managing people, processes, or projects (Required), Minimum of 12 years-Relevant experience* (Required)<br>
<h3 class="jobSectionHeader"><b>
Certification(s) and License(s)</b></h3>
Licensed Registered Nurse (Pennsylvania) - RN_State of Pennsylvania<br>
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OUR PURPOSE &amp; VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.</div>

Associate Director Nursing Informatics

Emory University

<div>Discover Your Career at Emory University:
<div>
Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.</div>
Description:
<div><b>
About Winship Cancer Institute of Emory University</b></div><div></div><div><br>
Dedicated to discovering cures for cancer and inspiring hope, Winship Cancer Institute of Emory University is Georgia&rsquo;s only National Cancer Institute-designated Comprehensive Cancer Center, a prestigious distinction given to the top tier of cancer centers nationwide for making breakthroughs against cancer. Winship is researching, developing, teaching, and providing novel and highly effective ways to prevent, detect, diagnose, treat, and survive cancer. Cancer care at Winship includes leading cancer specialists collaborating across disciplines to tailor treatment plans to each patient&rsquo;s needs and type of cancer; innovative therapies and clinical trials; comprehensive patient and family support services; and a personalized care experience aimed at easing the burden of cancer. Winship is Where Science Becomes Hope&reg;. For more information, visit winshipcancer.emory.edu.</div><div></div><div><b><br>
Winship is seeking qualified candidates for the Director, Research Informatics position. Position details are as follows:</b></div><div></div><div><br>
Winship Cancer Institute is seeking an innovative and experienced leader to serve as Director, Programs within our Community Outreach and Engagement (COE) team. This position offers the opportunity to shape and implement strategic initiatives that address cancer disparities across Georgia, and the opportunity to lead key programs, and manage budgets. The ideal candidate must have strong decision-making skills with experience in strategic planning, working with community partners, interpreting population-based data, and supporting research and care efforts. PhD is preferred.</div><div></div><div><br>
JOB DESCRIPTION:
</div><ul><li>Leads, manages, and coordinates the design, development, and deployment of key multi-million dollar research/administrative informatics and infrastructure/solutions for Winship Cancer Institute.
</li><li>Directs and manages the overall architecture and development of informatics standards across Winship's research enterprise.
</li><li>Coordinates with central Healthcare, Research, and Administrative Informatics units to advocate for oncology community needs and requirements, track the status and progress of research informatics projects, and communicate changes and impacts to the organization.
</li><li>Facilitates the appropriate Winship representation in projects and design sessions and provides technical expertise in research informatics and digital technology can support and advance cancer research and delivery of care.</li><li>
Directs and manages the development of technology solutions that are reliable, cost-effective, robust, secure, and meet the needs of the Emory University Cancer research community.
</li><li>Coordinates and supports the quality control, system testing, training, and support programs.
</li><li>Manages all Winship research informatics projects and operational tasks through their lifecycles providing a single point of contact for those projects.
</li><li>Manages vendors and vendor relationships to ensure products continue to meet or exceed Winship requirements within the negotiated budget, scope, and times.
</li><li>Works to proactively provide services that anticipate needs and can be customized to meet a broad and changing set of functions.
</li><li>Consistently uses customer feedback and internal/external audits to continuously improve informatics standards, processes, and daily operations to promote a culture of continuous improvement through a proven and documented methodology.
</li><li>Serves as an informatics and digital technology expert to the Emory University Cancer research community and its strategic initiatives.
</li><li>Oversees the data and analytics practices to promote systems integration and to leverage artificial intelligence and other emerging technologies in data science to further advance Winship's mission.
</li><li>Assists in the development of grants and the design of solutions as well as advocates for the cancer research community.
</li><li>Collaborates with the community to evaluate emerging technologies that foster innovation within the environment.</li><li>
Contributes to the overall Emory University research and information technology environment through serving on committees and actively participating in university strategic planning initiatives.
</li><li>Leads the development and maintenance of the required Informatics infrastructure to support the Winship Cancer Institute Cancer Center Support Grant.
</li><li>Represents Emory University at local, regional, national, and international meetings and forums.
</li><li>Manages research informatics staff and makes optimal use of the department's resources.
</li><li>Recruits, retains and fosters the development of highly skilled staff.
</li><li>Manages operational, project, and capital budgets.
</li><li>Initiates and prioritizes projects, balances resources, identifies areas of risk, and approaches to manage risks, escalates issues to the appropriate leadership, and assists with the delivery of quality projects within time, scope, and budget.
</li><li>Performs related responsibilities as required.</li></ul><div>
MINIMUM QUALIFICATIONS:
</div><ul><li>Master's degree in informatics, bioinformatics, computer science or related field and seven years of related work experience which includes work in a health, research or academic health center and experience working with health technology standards and research informatics tools and techniques or an equivalent combination of education, training, and experience.
</li></ul><div>PREFERRED QUALIFICATIONS:</div><ul><li>
PhD is preferred.
</li><li>Experience with data science and AI highly desired. Supervisory, leadership and/or management experience desired.
</li><li>Experience conducting research and publishing in the field of research informatics preferred.
</li><li>Experience in leading large enterprise-wide informatics projects and multimodal data platforms desired.
</li><li>Experience with systems and data architecture, relationship building, systems development lifecycles, project</li><li>
management and budget creation strongly preferred. Expertise developing content for grants and other research funding vehicles.</li></ul>
Additional Details:
<div>
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).</div><div></div><div><br>
Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.</div></div>

Director Research Informatics, Cancer- Winship Cancer Institute

Teton Valley Health Care

<div><p>The Clinical Informatics Specialist serves as the primary bridge between clinical operations and information systems in a rural acute and ambulatory care setting. This role focuses on optimizing EMR and ancillary clinical systems (e.g., EMR, WebPT, Express Labs, IRIS, PACS, interface engines, patient registries) through end-user support, training, workflow improvement, and system implementation/maintenance to support evidence-based care, regulatory compliance, and organizational goals.</p><br>
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This role is onsite in Driggs, ID</p>
<p>
Must have unrestricted US work authorization &mdash; no visa sponsorship available</p>
<p>
Strong preference for candidates with prior US-based clinical or EMR experience and excellent verbal English communication for direct physician support</p><p><b>
Essential Duties and Responsibilities</b></p>
<ul><li><b><i>
Onboards staff and providers into the EMR by creating usernames and assigning roles and departments. Adds specific clinical staff to the provider table and interface mapping. Enrolls physician&rsquo;s and APP&rsquo;s with Electronic Prescribing of Controlled Substance (EPCS), adds provider signatures, and various phones apps such as athenaOne, athenaCapture and VIP for EPCS.</i></b></li><li>
Acts as subject matter expert for clinical information systems; provides at-the-elbow support, troubleshooting, and issue resolution for physicians, nurses, and staff, including EMR-specific technical issues such as data integration errors, workflow status changes, and charting discrepancies.</li><li>
Designs, delivers, and maintains training programs/materials for new hires, ongoing competency, and system upgrades/changes; serves as primary trainer/educator during implementations.</li><li>
Analyzes workflows, identifies opportunities for improvement, changes roles/permissions, and implements EHR optimizations that enhance daily clinical operations, revenue cycle processes, and quality outcomes.</li><li>
Participates in evaluation, selection, implementation, interface development, and upgrade of clinical applications; manages process flow changes and ensures successful adoption.</li><li>
Collaborates closely with ITS Director with broader technical issues like Interface Message Queue manager (IMQM), Quality Director with quality measures and reporting, <b><i>Clinical Directors and Staff with EMR workflow, and Administration,</i></b><i> </i>on systems projects, reporting needs, regulatory compliance (CMS, MIPS, etc.), and initiative rollouts.</li><li>
Monitors system performance; works with various inboxes (buckets) to quickly resolve issues without the need of external support for efficiency, identifies and reports anomalies, inefficiencies, or errors; submits vendor tickets and helps coordinates resolution with external support when necessary.</li><li>
Ensures systems maintain patient privacy/confidentiality in compliance with HIPAA and potential accreditation standards; advises on regulatory impacts.</li><li>
Stays current on clinical informatics trends, technologies, and regulatory changes; makes informed recommendations for new systems or enhancements that align with organizational needs and budget.</li><li>
Provides patient portal support, limited to errors with portal itself or pushing results to portal (not supporting patient end devices) and supports basic revenue cycle/data management needs.</li><li><b><i>
Monitors PRACTICE inboxes and the Interface Message Queue Manager (IMQM).</i></b></li><li>
Collects end-user feedback, follows up on concerns, and uses aggregate data to drive system improvements that enhance patient safety, satisfaction, and staff engagement.</li><li>
Other minor duties related to the EMR systems can include, but are not limited to password resets, MFA setup, software integrations, 3rd party EMR applications, etc.</li></ul><p><b>
Qualifications</b></p>
<p><b>
Education and Experience</b></p>
<ul><li>
Registered Nurse (preferred) or other clinical background (e.g., LPN, allied health professional) with prior informatics experience considered.</li><li>
3&ndash;5 years of direct patient care/clinical experience required.</li><li>
Experience with <b><i>multiple</i></b><i> </i>EMR&rsquo;s strongly preferred; previous informatics/analyst role ideal. Experience with Athena Health also a positive.</li></ul></div>

Clinical Informatics Specialist

Hill Country Community Clinic

<div><p><b>Job Title: </b>Quality Improvement Manager - Analyst</p><p><b>
Department: </b>Health Information</p><h1 class="jobSectionHeader"><b>
FLSA Status:</b><b> </b>Exempt</h1><p><b>
Reports To: </b>Director of Health Information Systems/Chief Medical Officer</p><p><b>
Hours/Location: </b>Monday - Friday 8:30am to 5:00pm, Redding and Round Mountain</p><p>
</p><h1 class="jobSectionHeader"><b>POSITION SUMMARY:</b></h1><p>
Working under the supervision of the Director of Health Information Systems and Chief Medical Officer, the QI Manager is responsible for coordinating, leading and optimizing Quality Improvement initiatives across the organization in an integrated health care setting. This role combines quality improvement leadership with healthcare data analytics and informatics. The QI Manager will support data-driven clinical and operational improvement initiatives through the collection, analysis, and reporting of quality metrics. This position is responsible for coordinating PDSA cycles and change management initiatives, developing dashboards and reports, and translating healthcare data into actionable insights for leadership and clinical teams.</p><p>
The QI Manager will collaborate closely with clinical leadership, operations, and the Health Information Systems team to ensure accurate reporting of regulatory metrics (including UDS, HEDIS, and other quality measures) while promoting a culture of continuous improvement across the organization.</p><p>
This position also supervises the QI team and ensures alignment between quality improvement initiatives and the organization&rsquo;s strategic priorities.</p><h1 class="jobSectionHeader"><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES</b><b>:</b></h1><p><i>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned which may become essential to the position.</i></p><ul><li>
Assist the Director of Health Information Systems and the Chief Medical Officer, as well as other leadership, with tasks as needed to support quality and risk management functions.</li><li>
Lead, train, and support QI Coordinators, including onboarding, daily coaching, task delegation, and oversight of outreach and patient education related to QI projects.</li><li>
Develop implement and oversee Quality Improvement initiatives using structured methodologies such as PDSA cycles, performance monitoring, and root cause analysis.</li><li>
Collect, analyze, and manage quality data, ensuring accurate and timely submissions to internal leadership, external agencies, and regulatory bodies.</li><li>
Develop reports, dashboards, and performance monitoring tools using platforms such as Excel, Power BI, SQL, or other data analytics tools to support leadership decision-making.</li><li>
Partner with the Health Information Systems team to ensure accurate data extraction, data validation, and reporting workflows related to quality measures.</li><li>
Prepare and present data-driven reports and visualizations for leadership, clinical teams, and board reporting.</li><li>
Support organizational reporting requirements including UDS, HEDIS, HRSA quality metrics, and other regulatory or grant-based reporting requirements.</li><li>
Identify trends, gaps in care, and opportunities for improvement through data analysis and performance monitoring.</li><li>
Collaborate with clinical staff, operational leadership, and external partners to implement improvement initiatives that enhance patient outcomes, access to care, and operational efficiency.</li><li>
Receive and evaluate patient feedback, including grievances, assist patients through education or coordination, identifying opportunities for improvement, and integrate findings into QI initiatives.</li><li>
Attend and represent the organization in internal and external meetings, training, audits, and site visits.</li><li>
Assist leadership in developing and implementing the <b>Annual Quality Improvement Plan</b>, including measurable goals, benchmarks, and monitoring progress toward strategic targets.</li><li>
Support the development of internal quality communications including reports, presentations, posters, and educational materials.
</li></ul><p><b>BEHAVIORAL STANDARDS:</b></p><ul><li>
Adhere to Policies and Procedures.</li><li>
Participate in integrated team-based systems.</li><li>
Function in a co-management environment.</li><li>
Perform duties ethically.</li><li>
Maintain client confidentiality as per HIPAA regulations.</li><li>
Demonstrate ability to re-prioritize duties as needs arise.</li><li>
Demonstrate strong time management skills.</li><li>
Be responsible for internal/external client satisfaction.</li><li>
Display flexibility in accepting, changing, and carrying out assignments.</li><li>
Be self-directed and able to organize and manage multiple tasks.</li><li>
Maintain a neat, clean, and safe work environment throughout facility.</li><li>
Perform job duties in a quality manner.</li></ul><h1 class="jobSectionHeader"><b>
QUALIFICATIONS:</b></h1><h1 class="jobSectionHeader">
Education and Experience</h1><h1 class="jobSectionHeader">
Bachelor&rsquo;s degree required in one of the following or a closely related field:</h1><ul><li>
Public Health</li><li>
Healthcare Administration</li><li>
Health Informatics</li><li>
Health Information Management</li><li>
Data Analytics</li><li>
Epidemiology or Biostatistics</li><li>
Nursing or Clinical Field</li></ul><h1 class="jobSectionHeader">
Master&rsquo;s degree preferred in Public Health, Health Informatics, Healthcare Administration, or a related field.</h1><h1 class="jobSectionHeader">
Minimum 3&ndash;5 years of experience in healthcare quality improvement, healthcare analytics, health informatics, or clinical data reporting preferred.</h1><h1 class="jobSectionHeader">
Experience working within community health centers, FQHCs, or integrated healthcare settings is strongly preferred.</h1><h1 class="jobSectionHeader"><b>
Language Ability:</b></h1><h1 class="jobSectionHeader">
Ability to communicate complex clinical, operational, and data-driven information to both technical and non-technical audiences. Ability to prepare reports, presentations, and written communications for leadership and board-level audiences.</h1><h1 class="jobSectionHeader"><b>
Math Ability:
</b></h1><h1 class="jobSectionHeader">Intermediate to advanced analytical skills including ability to calculate ratios, rates, percentages, and performance metrics used in healthcare quality measurement. Ability to interpret healthcare data trends and performance indicators.</h1><h1 class="jobSectionHeader"><b>
Reasoning Ability:
</b></h1><h1 class="jobSectionHeader">Strong analytical and problem-solving abilities. Ability to collect, analyze, and interpret complex healthcare data and translate findings into actionable improvement strategies.</h1><h1 class="jobSectionHeader"><b>
Computer Skills:</b></h1><p>
To perform this job successfully, an individual should have strong experience with:</p><ul><li>
Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)</li><li>
Electronic Health Record (EHR) systems</li><li>
Data reporting and analytics tools</li></ul><p>
Preferred experience with:</p><ul><li>
Power BI or other dashboarding tools</li><li>
SQL or database querying</li><li>
Advanced Excel (pivot tables, data modeling, formulas)</li><li>
Healthcare reporting tools (Crystal Reports or similar)</li><li>
Data visualization and performance monitoring tools</li></ul><p>
Experience with healthcare quality reporting frameworks such as UDS, HEDIS, or HRSA quality metrics preferred.</p><h1 class="jobSectionHeader"><b>
WORK ENVIRONMENT:</b></h1><p>
The work environment is an indoor business office and health clinic environment. The noise level in the work environment is usually moderate with normal business office, medical equipment, computer, phone and printer noise.</p><h1 class="jobSectionHeader"><b>
PHYSICAL DEMANDS:</b></h1><p>
While performing the duties of this job, employee will regularly talk and hear. Employees will frequently stand, use hands to finger, handle or feel, and reach with hands and arms. Employees will occasionally walk, sit, climb or balance, stoop, kneel, crouch, and smell. Employees will regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 10 pounds. Close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus are required</p></div>

Quality Improvement Manager - Analyst

Hospice of Orange & Sullivan Counties, Inc.

<div><p>Hospice of Orange &amp; Sullivan Counties is a nonprofit provider of compassionate end-of-life care across the Hudson Valley. We deliver comfort, dignity, and support to patients and families in their homes, hospitals, nursing facilities, and at our Kaplan Family Hospice Residence. Our interdisciplinary team focuses on physical, emotional, and spiritual care, helping patients and families navigate life&rsquo;s most challenging moments.</p><br>
<p><b>
What We Are Looking For:</b></p>
<p><b>
Job Title:</b> Quality &amp; Informatics Program Coordinator (full-time)</p>
<p><b>
Schedule: </b>Monday through Friday</p>
<p><b>
Shift: </b>8:30 am - 4:30 pm</p><br>
<p><b>
About This Role:</b></p>
<p>
The <b>Quality &amp; Informatics Program Coordinator</b> supports the Quality &amp; Informatics Department by ensuring accurate clinical documentation, data integrity, and compliance with regulatory standards. This role provides training and support to clinical staff on the Electronic Medical Record (EMR) system, monitors documentation quality, and collaborates with leadership, IT, and the EMR vendor to improve processes. The program coordinator also assists with performance improvement initiatives, regulatory compliance, and education for clinical staff across the organization.</p><br>
<p></p>
<p><b>
What You&rsquo;ll Do:</b></p>
<ul><li>
Train and support clinical staff on the Electronic Medical Record (EMR) system and documentation standards</li><li>
Serve as a liaison between the EMR vendor, IT department, and clinical teams</li><li>
<p>
Monitor and evaluate clinical documentation and proper system use, providing ongoing education when needed</p>
</li><li>
<p>Provide on-site and field education, including home visits and support for hospice residence staff</p>
</li><li>
<p>Ensure compliance with State, Federal, CMS, and Joint Commission regulations</p>
</li><li>
<p>Collect, analyze, and report quality and clinical data to leadership and quality committees</p>
</li><li>
<p>Support quality improvement and performance improvement initiatives</p>
</li><li>
<p>Assist with the development and revision of policies, procedures, and organizational goals</p>
</li><li>
<p>Participate in clinical orientation and EMR training for new staff</p>
</li><li>
<p>Maintain knowledge of hospice reimbursement and funding sources (Medicare, Medicaid, private insurance)</p>
</li><li>
<p>Provide ongoing guidance and technical support related to clinical documentation and technology systems</p>
</li><li>
<p>Perform additional duties as assigned by the Director of Quality and Informatics.</p>
</li></ul>
<p>This role is best suited for someone who is both clinically knowledgeable and highly detail-oriented, with a strong interest in data, systems, and quality improvement. The ideal person enjoys helping others learn, improving processes, and ensuring compliance with healthcare standards.</p><p><b>
Required Skills and Abilities:</b></p>
<ul><li>
Current Registered Nurse (RN) license in New York State</li></ul>
<p><b>
Preferred Knowledge, Skills &amp; Abilities:</b></p>
<ul><li>
Bachelor&rsquo;s degree in Nursing</li><li>
<p>
Minimum of 2 years hospice experience</p>
</li><li>
<p>Strong computer skills, including Microsoft Office and advanced Excel</p>
</li><li>
<p>Experience with clinical education and EMR systems</p></li></ul><p></p><h4 class="jobSectionHeader"><b><br>
What Benefits Are Offered?</b></h4>
<p>
In alignment with our mission, Hospice provides a wide range of benefits to ensure our employees have the personal tools needed in order to be successful. Hospice provides:</p>
<ul><li>
Medical, Dental, Vision insurance, Supplemental Life Insurance &amp; AD&amp;D, Supplemental Short Term and Long Term Disability, 403B retirement, Employee Assistance Program, and more!</li></ul>
<p>
Hospice recognizes the value of having a much-needed work life balance.</p>
<ul><li>
Hospice is proud to provide generous paid time off (PTO), sick time, and paid holidays!</li></ul>
<p>
We are also committed to helping our employees prepare for the future. We offer:</p>
<ul><li>
Tuition reimbursement/assistance for college courses and continuing education programs.</li><li>
A 403b retirement savings plan! HOSC will match up to 3% of employee contributions.</li><li><i>
EOE, including disability/vets.</i></li></ul>
<p>
Hospice of Orange &amp; Sullivan Counties Inc. provides an interdisciplinary approach to healthcare. While hospice care is not curative physically, we provide comfort and healing to the emotional and spiritual aspects of the patient. We also provide support and care for our families and caregivers as they navigate some of the most vulnerable times in their lives<b>. </b>Not only will your presence soothe for the moment, but you will be able to walk alongside your patients and their families and caregivers throughout their time on the hospice journey.</p></div>

Quality & Informatics Program Coordinator

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