director of academic

California State University

<p></p><div><div><b>Job no:</b> 556226<br>
<b>Work type:</b> Management (MPP)<br>
<b>Location:</b> Fullerton<br>
<b>Categories:</b> MPP, Administrative, At-Will, Full Time<br>
</div><div><div><div><div><div><div><p>Job Title</p></div><div><br>
<p>
Director of Academic Support</p></div></div><div><br>
<div>
<p>Classification</p></div><div><br>
<p>
Administrator II</p></div></div><div><br>
<div>
<p>Auto Req. ID</p></div><div><br>
<p>
556226</p></div></div><div><br>
<div>
<p>Salary Range</p></div><div><br>
<p>
Classification Range $5,053 - $16,221 per month</p>
<p>
(Hiring range depending on qualifications, not anticipated to exceed $8,100 - $9,900 per month)</p></div></div><div><br>
<div>
<p>Work Schedule</p></div><div><br>
<p>
Monday - Friday, 8:00 AM - 5:00 PM</p></div></div><div><br>
<div>
<p>Why CSUF</p></div><div><br>
<p>
California State University, Fullerton (CSUF) is a leading public university known for its strong academic programs and commitment to student success. As one of the largest campuses in the CSU system, CSUF fosters innovation, collaboration, and professional growth. The university values teaching, research, and service, creating an environment where students, staff, and faculty can thrive. Joining CSUF means becoming part of a dynamic team dedicated to making a meaningful impact. We continuously seek individuals from various career disciplines that share the University&rsquo;s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.</p></div></div><div><br>
<div>
<p>Department</p></div><div><br>
<p>
The department of Supplemental Instruction (SI) within the Division of Academic Affairs is a learning support program that provides weekly group study sessions for students taking bottleneck, key gateway, or historically difficult courses. It is led by exceptional students who have mastered the course materials. The Supplemental Instruction leaders are trained to facilitate group sessions where students can meet to improve their understanding of the course materials, review and discuss important concepts, develop study strategies, and prepare for exams. We seek an exceptional individual to join our team as the Director of Academic Support (Administrator II). The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.</p></div></div><div><br>
<div>
<p>Duties and Responsibilities</p></div><div><br>
<p>
Under the strategic direction of the Associate Vice President for Student Success and Academic Support, the Director of Academic Support is responsible for overseeing, managing, and developing all aspects of the Supplemental Instruction (SI) program and the University Learning Center (ULC). This position requires a strong commitment to student success, effective leadership skills, and a comprehensive understanding of academic support programs. Other duties as assigned.</p></div></div><div><br>
<div>
<p>Inclusive Leadership Statement</p></div><div><br>
<p>
Inclusive Leadership Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable:</p>
<ul><li>What does inclusive leadership mean to you.</li></ul>
<ul><li>A description of your experiences working with individuals with a different perspective.</li></ul>
<ul><li>A description of how issues of inclusivity have impacted you personally or professionally.</li></ul></div></div><div><br>
<div>
<p>Essential Qualifications</p></div><div><br>
<p>
Master&rsquo;s degree from an accredited college or university in a relevant field such as education, counseling, or student development, along with a minimum of five years of related experience in academic support programs, supplemental instruction, or learning center management. A successful candidate will demonstrate a strong understanding of best practices in academic support services, including supplemental instruction, tutoring, and embedded tutoring, as well as student learning and student success initiatives. The position requires strong leadership and administrative skills, with proven experience managing, leading, and motivating a team of professional staff and instructional student assistants.</p>
<p>
Additionally, the candidate should have demonstrated knowledge of assessment and evaluation practices used to measure program effectiveness and student outcomes, as well as experience or familiarity with budget management and resource allocation. Experience in program management, strategic planning, and data-driven decision-making is essential. This role requires excellent interpersonal and written communication skills, with the ability to collaborate and build relationships with a wide range of university and external stakeholders. Knowledge of higher education principles, practices, and trends&mdash;particularly those related to student retention and student success models&mdash;is highly desirable. The ideal candidate will also have the ability to manage multiple projects simultaneously, prioritize both short- and long-term goals, and adapt effectively in a dynamic environment.</p>
<p>
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.</p></div></div><div><br>
<div>
<p>Preferred Qualifications</p></div><div><br>
<p>
Ability to maintain confidentiality while fostering a strong spirit of teamwork and adaptability in a changing environment. Ability to effectively select, supervise, and train both represented and non-represented staff, including organizing, prioritizing, and scheduling work assignments, as well as assessing staff performance. Knowledge of or familiarity with University of Missouri at Kansas City (UMKC) Supplemental Instruction (SI) accreditation processes is also desirable.</p></div></div><div><br>
<div>
<p>Special Working Conditions</p></div><div><br>
<p>
Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator</p></div></div><div><br>
<div>
<p>Benefits at a Glance</p></div><br>
<div>
<ul><li>An array of health plans that include prescription drug coverage</li>
<li>Dental and Vision coverage</li>
<li>Income protection benefits including life insurance and disability</li>
<li>Retirement plan through CalPERS</li>
<li>Tuition waiver for employees and dependents if eligible</li>
<li>FlexCash (in lieu of health and dental)</li>
<li>Employee Assistance Programs</li>
<li>15 paid holidays</li>
</ul>
<p>See our CSUF Benefits website for additional information.</p></div></div><div><br>
<div>
<p>Additional Information</p></div><div><br>
<p>
California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.</p>
<p>
Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.</p>
<p>
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.</p>
<p>
The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial &ldquo;Conflict of Interest Form 700: Statement of Economic Interests&rdquo; within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment.</p>
<p>
The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.</p>
<p>
This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required.</p>
<p>
Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant&rsquo;s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.</p>
<p>
Multiple positions may be hired from this recruitment based on the strength of the applicant pool.</p>
<p>
If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.</p>
<p>
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.</p>
<p>
Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.</p>
<p>
Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.</p>
<p>
California State University, Fullerton is not currently sponsoring any new H-1B petitions for staff, management, or faculty positions.</p>
</div>
</div><br>
</div></div></div></div><div></div><p><b>Advertised:</b> Mar 26 2026 Pacific Daylight Time<br>
<b>Applications close:</b> Apr 23 2026 Pacific Daylight Time</p></div><p></p>

Director of Academic Support

Columbia University

<div><ul><li>Job Type: Officer of Administration</li>
<li>Bargaining Unit:</li>
<li>Regular/Temporary: Regular</li>
<li>End Date if Temporary:</li>
<li>Hours Per Week: 35</li>
<li>Standard Work Schedule:</li>
<li>Building: Morningside</li>
<li>Salary Range: $74,000 to $82,000</li>
</ul><div><i>The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.</i></div><br>
<div></div>
<p></p>
<p>Position Summary</p>
<p>
The Assistant Director of Graduate Academic Advising supports the academic success and overall experience of Columbia Engineering graduate students. The role enhances advising capacity across master&rsquo;s and doctoral programs, with added emphasis on master's level support. It focuses on providing academic policy guidance, supporting partnership and dual-degree programs, and coordinating responses to student concerns. In addition to advising master&rsquo;s students, the position contributes to selected doctoral processes and assists with routine doctoral student-related inquiries. The Assistant Director works closely with departments and campus partners to ensure students receive consistent information, timely assistance, and a clear path toward degree completion.</p>
<p></p>
<p>Responsibilities</p>
<p><b>
Graduate Student Advising (50%):</b></p>
<p>
Advises graduate students, with an emphasis on MS students, on various aspects of their studies, including school-level degree requirements, academic policies, and procedures.</p>
<p>
Meets with students individually, responds to their inquiries, and connects them to resources as appropriate.</p>
<p>
Advises students interested in or enrolled in the school's various MS specializations, such as the Advanced Master's Research specialization.</p>
<p>
Supports student advising needs for partnership and dual-degree programs, coordinating requirements, documentation, and routine communications with students.</p>
<p>
Coordinates onboarding and support for incoming partnership and dual-degree program students, including orientation materials and transition guidance.</p>
<p>
Serves as an advisor for designated Columbia Engineering MS programs, including but not limited to MBAxMS and the MS in AI program. Tracks and provides guidance to students on curriculum requirements, registration issues, and academic planning.</p>
<p>
Refers students to their respective faculty advisors and Career Placement Officers to address electives, career-related questions, and other issues.</p>
<p>
Serves as a liaison with Columbia Engineering departments in supporting all aspects of student affairs to ensure student success.</p>
<p>
Assists with escalated student cases from Columbia Engineering departments on complex academic policy issues, providing high-touch support and case management.</p>
<p>
Collaborates with other schools, offices, and departments (GSAS, ISSO, Registrar, Health Services, Student Financial Services, and Columbia Residential) on student cases as needed.</p>
<p>
Maintains a very high level of knowledge of school academic policies and procedures.</p>
<p>
Attends, assists, and presents at new-student orientation, relevant school-level or program-specific meetings and events, and other events throughout the year.</p>
<p>
Tracks, assesses, and reports on student data. Identifies students who are not meeting satisfactory academic progress. Recognizes and advises on trends in advising cohorts.</p>
<p><b>
Graduate Student Affairs (30%):</b></p>
<p>
Assists in monitoring and tracking MS and doctoral students&rsquo; degree progress, registration status, academic standing, and changes in status.</p>
<p>
Identifies students who are not meeting satisfactory academic progress.</p>
<p>
Provides support and coordinates with department student affairs officers on academic plans for students who require monitoring or intervention.</p>
<p>
Identifies trends on a larger scale and works to address them through school policy and at the program level.</p>
<p>
Serves on the Engineering Student Affairs graduate student on-call team, providing crisis intervention for graduate students experiencing difficulty.</p>
<p>
Responsible for engaging with the student/s and then connecting the student to the appropriate resources for further engagement. Assists with responding to urgent situations.</p>
<p>
Supports key onboarding, orientation, and professional development programs for doctoral students, including Engineer Your PhD (EYP), Three Minute Thesis (3MT), and PhD Connect.</p>
<p>
Partners with other Engineering Student Affairs teams, including Student Life and Professional Development and Leadership (PDL) teams, to innovate programming to meet evolving student needs.</p>
<p>
Assists with partnership and dual-degree program student recruitment efforts, such as but not limited to open house events and yield programming.</p>
<p>
Liaises with admitted students to address admissions, academics, and registration inquiries.</p>
<p><b>
Graduate Academic Affairs (15%):</b></p>
<p>
Reviews graduation clearances for MS and MPhil degree levels.</p>
<p>
Maintains advising resources, program guides, and communication templates for both MS and doctoral audiences.</p>
<p>
Supports departmental outreach by sending reminders about upcoming deadlines, policy changes, and required actions.</p>
<p>
Additional duties as assigned<b> (5%)</b></p>
<p></p>
<p>Minimum Qualifications</p>
<ul>
<li>A bachelor's degree and or its equivalent.</li>
<li>A minimum of 2-3 years of related experience is required.</li>
<li>Understand student and academic affairs opportunities and challenges affecting constituents, comprising a diverse population, both domestic and international.</li>
<li>Ability to represent the Program and School professionally at events.</li>
<li>Demonstrated ability to take initiative and work independently, accepting responsibility and accountability for assignments, within a team environment.</li>
<li>Ability to balance multiple tasks with competing deadlines, demonstrated ability to pay strict attention to detail, and exercise discretion in handling confidential information.</li>
<li>Experience working in a team environment, and the ability to work independently.</li>
<li>The ability to interpret and apply standards and the ability to communicate complex policies and procedures to students, faculty, staff, and other stakeholders.</li>
<li>Strong technical competency is required; demonstrate an understanding and appreciation of student services database software and online resources, and the willingness and enthusiasm to respond to students' needs in an increasingly technologically dynamic society.</li>
<li>Proficiency with Google suite of products, MS Office (Excel with pivot tables, vlookup), PowerPoint, publishing software, social media, etc.</li>
<li>Ability to analyze and work with a large volume of student, course, and other types of data.</li>
<li>Must be willing to work on occasional evenings and weekends, on a needed basis, especially when on-call and student crises arise.</li>
<li>Possess excellent interpersonal and administrative skills.</li>
<li>Ability to work independently and under pressure, with a high level of attention to detail.</li>
<li>Candidate must exercise good judgment and flexibility.</li>
<li>Must be able to prioritize multiple tasks with minimal supervision.</li>
<li>Must be able to communicate effectively and tactfully with staff, faculty, students, employers, and alumni in small and large group settings.</li>
<li>Must be able to exercise good judgment, diplomacy, and flexibility, with a student-wellness mindset.</li>
<li>A positive, mission-oriented, and forward-thinking attitude, along with a sense of humor, is a must.</li>
</ul>
<p></p><p>Preferred Qualifications</p>
<ul>
<li>Graduate-level work is preferred.</li>
<li>Knowledge of advising and counseling techniques.</li>
<li>Knowledge of University-specific computer application programs and pertinent databases.</li>
<li>Prior experience in student affairs or academic advising in higher education.</li>
</ul>
<p></p><p>Equal Opportunity Employer / Disability / Veteran</p>
<p>
Columbia University is committed to the hiring of qualified local residents.</p></div>

Assistant Director of Graduate Academic Advising

GL Scholars

<p>Job Opportunity: Academic Director</p><p><b>Location:</b> Hawally, Kuwait<br/><b>Company:</b> GL Scholars</p><p>About Us</p><p>GL Scholars is a distinguished educational institution in Hawally, dedicated to nurturing academic excellence and holistic student development. We provide innovative learning programs, foster intellectual curiosity, and prepare students to thrive in a rapidly changing world. Our mission is to empower learners with knowledge, skills, and values that shape future leaders.</p><p>Role Overview</p><p>We are seeking an accomplished <b>Academic Director</b> to lead our academic programs, oversee curriculum development, and ensure the highest standards of teaching and learning. This role requires a visionary leader with strong educational expertise, administrative skills, and a passion for student success.</p><p>Key Responsibilities</p><ul><li>Develop and implement academic policies, curriculum frameworks, and teaching standards.</li><li>Lead faculty recruitment, training, and professional development initiatives.</li><li>Monitor and evaluate academic performance, ensuring continuous improvement.</li><li>Collaborate with stakeholders to align programs with institutional goals.</li><li>Oversee accreditation processes and compliance with educational regulations.</li><li>Foster a culture of innovation, inclusivity, and academic excellence.</li></ul><p>Qualifications</p><ul><li>Master&rsquo;s degree or PhD in Education, Curriculum Development, or related field.</li><li>Minimum 8 years of experience in academic leadership or school administration.</li><li>Strong knowledge of curriculum design, pedagogy, and assessment practices.</li><li>Proven ability to lead and inspire faculty and staff.</li><li>Excellent communication, organizational, and strategic planning skills.</li><li>Commitment to student-centered learning and educational innovation.</li></ul><p>What We Offer</p><ul><li>Competitive salary and benefits package.</li><li>Opportunity to shape the academic vision of a growing institution.</li><li>Professional development and career advancement opportunities.</li><li>Collaborative and supportive work environment.</li></ul><p>Job Type: Full-time</p><p>Pay: Up to KD3,100.000 per month</p><p>Work Location: In person</p>

Academic Director

Mount Marty University

<div></div><div><div><div>This is a full-time, exempt position and must adhere to the regulations stipulated in the Mount Marty University Employee Handbook. The director is responsible for the supervision and support of General Academic Advising, Counseling and the Center for Academic Excellence (Academic Support Services and Advising, Disability Services, Career Services, First-Year/Transfer Experience) in support of success, retention, and completion rates for Mount Marty University students. The director will lead the development and implementation of programs and support services that emphasize education for the &ldquo;whole person&rdquo; &ndash; spiritually, culturally, intellectually, physically, vocationally, socially and emotionally. The successful candidate will be skilled at building productive relationships with students and campus colleagues while serving as a liaison to the resources available within the Center for Academic Excellence, and the Mount Marty campus more broadly.</div><br>
<div><b>Mission:</b> To assist each student in the development of a meaningful educational plan that is compatible with his/her life goals, promotes personal growth and prepares the student for a contemporary world of work.</div><br>
<div><b>Essential Job Responsibilities:</b></div>
<div><ul><li>Coordinate comprehensive advising policies, practices and interventions to foster student success and retention across campus.</li></ul>
<ul><li>Lead specialized advising and retention driven programs and activities, including:
<div><ul><li>New Student Registration</li></ul>
<ul><li>First Year Advising</li></ul>
<ul><li>Transfer Advising</li></ul>
<ul><li>General Academic Advising</li></ul>
<ul><li>GEN 102: First Year Seminar</li></ul>
<ul><li>Academic Recovery Program (PASS)</li></ul>
</div></li></ul><ul><li>Provide comprehensive advising, degree planning, credit evaluation for students in coordination with Academics, Athletics, Enrollment Management and the Registrar.</li></ul>
<ul><li>Oversee the recruitment, training, and supervision of academic advisors, professional and student staff.</li></ul>
<ul><li>Coordinate and implement centralized educational support services, including peer tutoring programs, academic skills development opportunities and academic counseling and/or coaching.</li></ul>
<ul><li>Provide institutional support on academic &amp; behavioral student concerns to support student success and retention. (Care team alerts, care team committee, 4/mid-term/12 week notices, athletic communication/collab, etc.).</li></ul>
<ul><li>Monitor Uwill teletherapy usage and promote the service to students, encourage faculty to refer students. Serve as the primary contact on campus for the teletherapy and connection to resources.</li></ul>
<ul><li>Ensure program planning, data collection, assessment and evaluation and actively transform findings into initiatives for action.</li></ul>
<ul><li>Collaborate with faculty, staff and student organizations to plan and implement strategic initiatives, develop partnerships and collaborations, resolve issues, and foster success in curricular and co-curricular learning.</li></ul>
<ul><li>Coordinate student absences, leaves of absence and institutional withdrawals with the Registrar, Financial Aid and Business Office.</li></ul>
<ul><li>Remain up-to-date on state and federal guidelines, emerging theories and research, and conceptual models related to advising, career development, accessibility, and student success.</li></ul>
<ul><li>Lead and serve on various division and university committees.</li></ul>
<ul><li>Performs other duties as assigned by the Vice President for Student Success.</li></ul></div><br>
<div></div><div><b>Knowledge, Skills, and Abilities:</b></div>
<div><ul><li>Ability to develop and monitor individual success plans.</li></ul>
<ul><li>Experience with learning and skills assessments.</li></ul>
<ul><li>Familiarity with college student development and postsecondary learning strategies.</li></ul>
<ul><li>Demonstrated ability to motivate students of diverse backgrounds in culturally responsive ways.</li></ul>
<ul><li>Demonstrated organizational skills, attention to detail, motivation, and high degree of openness to new approaches and new ideas.</li></ul>
<ul><li>Strong writing and oral communication skills.</li></ul>
<ul><li>Strong interpersonal skills.</li></ul>
<ul><li>Ability to work in a fast-paced, collaborative environment.</li></ul>
<ul><li>Knowledge of FERPA and ethical principles in working with students.</li></ul>
<ul><li>Committed to the mission of Mount Marty University.</li></ul></div><br>
<div></div><div><b>Education and Work Experience:</b></div>
<div><ul><li>Master&rsquo;s degree in relevant field (e.g., English, education, special education, psychology, counseling).</li></ul>
<ul><li>Professional experience in post-secondary setting preferred; liberal arts education and/or professional experience preferred.</li></ul>
<ul><li>Three years in counseling, advising, and/or teaching in higher education.
</li></ul>
</div><div></div><div><div><b>Application Process:</b></div>
<div>Applicants must submit a letter of application, resume, and the names of three references through the online application system. The review of applications will begin immediately and will continue until filled.</div>
<div></div><div><b>About MMU:</b></div>
<div>Located on a beautifully maintained 80-acre campus along the bluffs of the Missouri River, Mount Marty's hallmark is outstanding teaching, small class size, and a strong commitment to the liberal arts in the Catholic Benedictine tradition. The University has been noted regionally for its strong nursing program. The campus is minutes away from Lewis &amp; Clark Lake, one of South Dakota's most popular recreation areas, and is within driving distance of the Twin Cities and Omaha.</div></div></div></div>

Director of Student Success

British Grammar School

<p>A growing Cambridge-pathway school in B-17 is seeking a passionate and organised Academic Lead to support the development of our academic programme.</p><p>Key Responsibilities</p><p>Support teachers with lesson planning and curriculum delivery</p><p>Monitor student progress and academic standards</p><p>Assist with assessments and reporting</p><p>Support classroom management and discipline systems</p><p>Help strengthen the school&rsquo;s academic culture</p><p>Requirements</p><p>8&ndash;15 years teaching experience</p><p>Strong English communication</p><p>Organised and leadership-minded</p><p>Experience with Cambridge or British curriculum preferred</p><p>Salary: upto 60,000 &ndash; 75,000 (depending on experience)</p><p>Growth Opportunity: As the school expands, the role may develop into a senior leadership position.</p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Do you speak English?</li><li>Are you able to travel to B-17 for the role on daily basis?</li></ul><p>Work Location: In person</p>

Head of Academics / Academic Lead

University of Tennessee Health Science Center

<div><p>As part of the Academic Success Center&rsquo;s commitment to high-impact, peer-supported learning, the Assistant Director of Supplemental Instruction &ndash; Haslam College of Business provides leadership and oversight for all Supplemental Instruction (SI) programming within the Academic Success Center's Vol Study Center, including SI services that support the Haslam College of Business. In collaboration with the Associate Director, this role ensures the quality, consistency, and scalability of SI across in-person, hybrid, and online models.
</p><p>The Assistant Director serves as the primary leader for the day-to-day management, staff supervision, and programmatic coordination of Supplemental Instruction, translating the Academic Success Center&rsquo;s academic priorities and instructional vision into effective, student-centered SI practice. This role oversees two SI Coordinators and provides direction across the full SI ecosystem, ensuring alignment between instructional quality, staff development, assessment practices, and student experience, including support for upperclassman SI Leaders serving advanced-level courses within the Haslam College of Business.</p></div>
<br><div><p><b>Supplemental Instruction Program Leadership &amp; Oversight
</b></p><ul><li>Provide comprehensive leadership for all Supplemental Instruction programming within the Vol Study Center, including SI services supporting the Haslam College of Business, ensuring alignment with Academic Success Center goals, instructional standards, and student success priorities.
</li><li>Ensure strategic oversight of the coordination and integration of in-person, hybrid, and online SI models to ensure a cohesive and high-quality learning experience for students.
</li><li>Establish and maintain shared expectations, workflows, and service standards across SI programs in collaboration with SI leadership staff.
</li><li>Serve as a primary escalation point for SI-related concerns impacting academic quality, staffing, or service delivery, resolving issues in collaboration with the Associate Director as needed.
</li>Monitor program capacity, enrollment trends, and instructional coverage to proactively address gaps or emerging needs<br>
<li>
</li></ul><p></p><p><b>Supervision &amp; Professional Staff Management
</b></p><ul><li>Directly supervise the SI-focused coordinators, providing training, professional development, and performance management.
</li><li>Directly supervise SI Leaders serving advanced-level courses within the Haslam College of Business, ensuring consistency in instructional quality, training, and expectations.
</li><li>Lead regular SI leadership meetings to ensure alignment across staffing, instructional practices, and student-facing delivery.
</li>Foster a culture of reflective practice, continuous improvement, and student-centered pedagogy among SI professional and student staff.<br>
<li>
</li></ul><p></p><p><b>Instructional Quality, Assessment &amp; Continuous Improvement
</b></p><ul><li>Collaborate with coordinators to support instructional consistency, fidelity to the SI model, and alignment with course learning objectives.
</li><li>Partner with Academic Success Center assessment staff to review SI participation data, outcomes, and trends to inform program adjustments and recommendations.
</li><li>Use qualitative and quantitative data to evaluate SI effectiveness, identify opportunities for improvement, and support evidence-based decision-making.
</li>Contribute to program documentation, reporting, and accreditation- or recognition-related efforts connected to peer learning and academic support.<br>
<li>
</li></ul><p></p><p><b>Cross-Unit Collaboration &amp; Strategic Support
</b></p><ul><li><p>Collaborate with Academic Success Center colleagues to ensure SI remains integrated with broader academic support pathways, learning assistance initiatives, and student success efforts.
</p></li><li><p>Serve as a liaison with campus partners (e.g., faculty, academic departments, including those within the Haslam College of Business) to support SI alignment with instructional needs.
</p></li><li><p>Support the Associate Director in planning, pilots, or expansion efforts related to Supplemental Instruction and peer academic support models.<br>
</p></li></ul><p></p><p><b>Other Duties as Assigned
</b></p><ul><li>Duties or projects supporting Supplemental Instruction, the Academic Success Center, or Division of Student Success initiatives, as assigned.</li></ul></div>
<br><div><p><b>Required Qualifications
</b></p><ul><li><p><b>Education:
</b></p><ul><li><div>Master&rsquo;s Degree
</div></li></ul></li><li><p><b>Experience:
</b></p><ul><li><div>Master&rsquo;s degree in any field and 3 years of experience in a higher education setting, including experience in program development, coordination, or leadership within student success or academic support environments. (Part-time work considered at half-time of experience.)
</div></li></ul></li><li><p><b>Knowledge, Skills, Abilities:
</b></p><ul><li><div>Knowledge of academic support in education.
</div></li><li><div>Ability to build and maintain collaborative relationships with campus partners.
</div></li><li><div>Ability to communicate effectively with a variety of student populations.
</div></li><li><div>Ability to collaborate effectively with faculty and academic partners.<br>
</div></li></ul></li></ul><div></div><div>Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment visa status.
</div><p><b>Preferred Qualifications
</b></p><ul><li><p><b>Experience:
</b></p><ul><li><div>Completed master&rsquo;s degree;
</div></li><li><div>Minimum one year in higher education administration, student affairs, education, or a related field.
</div></li><li><div>Experience supervising professional staff in an academic support or student success setting.
</div></li><li><div>Direct experience managing or coordinating Supplemental Instruction or comparable peer-led programs.
</div></li></ul></li><li><p><b>Knowledge, Skills, Abilities </b>:
</p><ul><li><div>Experience overseeing Supplemental Instruction, tutoring, learning assistance, or peer education programs.
</div></li><li><div>Skill in coaching professional staff and developing leadership capacity.
</div></li><li><div>Knowledge of instructional best practices in higher education and student-centered learning environments.
</div></li><li><div>Experience supporting program growth, scaling, or innovation within academic support services.<br>
</div></li></ul></li></ul><p></p><p><b>Work Location </b>.
</p><ul><li><p>Location: Knoxville, TN
</p></li><li><p>Onsite<br>
</p></li></ul><p></p><p><b>Compensation and Benefits
</b></p><ul><li><p><b>UT market range: </b>M10
</p></li><li><p><b>Anticipated hiring range: </b>Minimum $60,000</p></li><p></p><li><p><br>
</p></li></ul><p></p><p><b>Application Instructions
</b></p><p>To express interest, please submit an application with the noted below attachments. To be assured of full consideration, completed applications with all requested materials should be submitted.<br>
</p><p></p><ul><li><p>Resume
</p></li><li><p>Cover Letter
</p></li><li><p>List of 3 Professional References</p></li></ul></div>

Assistant Director of Supplemental Instruction - Haslam/Academic Success Center - UTK

<div><ul><li>Job Type: Officer of Administration</li>
<li>Bargaining Unit:</li>
<li>Regular/Temporary: Regular</li>
<li>End Date if Temporary:</li>
<li>Hours Per Week: 35</li>
<li>Standard Work Schedule:</li>
<li>Building:</li>
<li>Salary Range: $92,000 - $102,400</li>
</ul><div><i>The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.</i></div><br>
<div></div>
<p></p>
<p>Position Summary</p>
<p>
Reporting to the Senior Director of Online Support and Academic Technology, the Associate Director of Academic Technology Solutions plays a critical role in advancing the School of Professional Studies&rsquo; (SPS) use of educational technologies to support high-quality teaching, learning, and operations across all modalities. The incumbent leads initiatives that enhance the digital learning experience, strengthen instructional delivery, and improve academic operations by strategically integrating technology to drive innovation.</p>
<p>
This role oversees the full lifecycle of the SPS Academic Technology Stack from vendor evaluation and procurement through implementation, training, interoperability, and continuous improvement, ensuring alignment with institutional goals, security standards, and accessibility requirements. The Associate Director collaborates with faculty, program directors, and colleagues across Online Curriculum and Instruction (OCI), including Instructional Design, Faculty Assessment and Development, and Online Support and Academic Technology subteams, to develop scalable, sustainable solutions for technology-enhanced learning.</p>
<p>
A key focus of this position involves leading pilots and evaluations of innovative technologies, including AI-enabled tools and learning management system (LMS) solutions, to assess their pedagogical value, usability, and alignment with SPS&rsquo;s digital learning strategy. The Associate Director translates emerging trends in educational technology into actionable strategies that strengthen SPS&rsquo;s leadership in online and digital learning.</p>
<p></p>
<p>Responsibilities</p>
<p><b>
Academic Technology Strategy and Operations</b></p>
<div>
<ul><li><p>Strategic Planning and Academic Technology Leadership</p>
<ul>
<li><p>Lead the evaluation, implementation, and management of tools within the SPS Academic Technology Stack, ensuring alignment with pedagogical goals, institutional policies, and technical requirements.</p>
</li>
<li><p>Guide long-term academic technology strategy, including evaluating learning management systems and related platforms for future readiness.</p>
</li>
<li><p>Partner with academic and administrative leaders to identify scalable technology solutions that advance academic quality, operational efficiency, and innovation across modalities.</p>
</li>
<li><p>Contribute to budgeting and forecasting for academic technology renewals, pilots, and licensing to ensure fiscal sustainability.</p>
</li>
<li><p>Align academic technology planning with SPS&rsquo;s digital learning strategy and institutional priorities.</p>
</li>
</ul></li></ul><ul><li><p>Vendor and Systems Management</p>
<ul>
<li><p>Manage vendor relationships, including contract lifecycle management, procurement coordination, renewals, and payment processes in partnership with SPS Finance.</p>
</li>
<li><p>Coordinate with CUIT to conduct security reviews and risk assessments for all new educational technologies, ensuring compliance with institutional standards.</p>
</li>
<li><p>Ensure interoperability across academic systems and integrations to deliver a seamless, secure, and consistent user experience for students and faculty.</p>
</li>
</ul></li></ul><ul><li><p>Faculty and Program Support</p>
<ul>
<li><p>Lead collaborative processes to identify technology solutions that enhance teaching, learning, and assessment across online, hybrid, and in-person modalities.</p>
</li>
<li><p>Provide consultations, training, and pilot support to faculty, staff, and students to promote effective adoption of new tools and technologies.</p>
</li>
<li><p>Develop and maintain user guides and documentation that emphasize intuitive, user-centered design to support scalable, high-quality learning experiences.</p>
</li>
</ul></li></ul><ul><li><p>Compliance, Data Governance, and Accessibility</p>
<ul>
<li><p>Advance digital accessibility across SPS courses and systems by identifying and addressing barriers, maintaining high standards of compliance, and supporting continuous improvement.</p>
</li>
<li><p>Ensure that all academic technologies and vendor integrations adhere to institutional data privacy policies and accessibility standards.</p>
</li>
<li><p>Collect and analyze usage and impact data to evaluate technology effectiveness, inform continuous improvement, and guide decisions on tool retention or sunset.</p>
</li>
</ul></li></ul><ul><li><p>Innovation and Emerging Technologies</p>
<ul>
<li><p>Monitor and evaluate developments in generative AI and automation within educational technologies to assess their implications for digital teaching, learning, and operations.</p>
</li>
<li><p>Evaluate AI capabilities embedded within existing tools and new technologies to ensure alignment with academic governance standards, institutional policy, and pedagogical frameworks, and to determine readiness for responsible adoption.</p>
</li>
<li><p>Coordinate with institutional partners to review AI-enabled tools for privacy, security, and ethical considerations prior to adoption.</p>
</li>
<li><p>Develop and apply structured frameworks for piloting and evaluating emerging technologies, including AI-enabled tools, to ensure responsible and evidence-based adoption at scale.</p>
</li>
<li><p>Provide documentation and recommendations regarding the technical readiness, compliance status, and instructional value of emerging tools to inform institutional decision-making.</p></li></ul><br>
<p>
</p></li></ul></div><p><b>Leadership and Management</b></p>
<ul>
<li><p>Supervise and guide the activities of Educational Technologists, student workers, and temporary staff to align with the goals and priorities of the Online Support and Academic Technology unit.</p>
</li>
<li><p>Manage workload distribution, mentoring, and professional development for direct reports.</p>
</li>
<li><p>Lead change-management and communication efforts for academic technology initiatives, ensuring transparency and adoption across faculty and staff.</p>
</li>
<li><p>Maintain comprehensive documentation, workflows, and resources related to the SPS Technology Stack and pilot processes.</p>
</li>
<li><p>Serve as the primary liaison for academic technology projects with internal and external partners, coordinating efforts to ensure alignment, collaboration, and successful implementation.</p>
</li>
<li><p>Anticipate and resolve issues with new or existing educational technologies, implementing timely and effective solutions.</p>
</li>
<li><p>Represent SPS on university-wide academic technology groups, including the Academic Technology Leadership Group (ATLG) and related committees, ensuring alignment with institutional initiatives and bringing insights and best practices to SPS.</p>
</li>
</ul><p><i>Performs related duties and responsibilities as assigned/requested</i></p><br>
<p></p>
<p>Minimum Qualifications</p>
<ul>
<li>Bachelor&rsquo;s degree required; advanced degree desirable</li>
<li>4 years of related experience</li>
<li>A resume and cover letter with salary requirements must be submitted for consideration</li>
</ul>
<p></p><p>Preferred Qualifications</p>
<ul>
<li>Master&rsquo;s degree in educational technology, instructional design, or related field</li>
<li>Minimum of four years of experience in higher education, educational technology, or a related academic support area</li>
<li>Demonstrated experience teaching or supporting faculty in higher education</li>
<li>Experience leading cross-functional projects or academic technology pilots in higher education</li>
<li>Experience supporting technology-enhanced assessment, data analytics, or reporting</li>
<li>Experience as an instructor or trainer in academic or corporate environments</li>
<li>Familiarity with data governance, privacy, and compliance in educational contexts</li>
<li>Knowledge of systems architecture and the integration of academic technologies within enterprise environments</li>
<li>Experience in a supervisory role including the training and development of staff is strongly preferred</li>
</ul>
<p></p><p>Other Requirements</p>
<ul>
<li>Proven success in evaluating, implementing, and supporting academic technologies that enhance teaching and learning</li>
<li>Experience managing vendor relationships, procurement processes, and technology budgets</li>
<li>Familiarity with learning management systems (e.g., Canvas, Brightspace, or similar platforms)</li>
<li>Working knowledge of evidence-based online teaching practices to inform technology recommendations and faculty consultations</li>
<li>Strong knowledge of accessibility standards (e.g., WCAG, ADA) and digital accessibility best practices</li>
<li>Excellent organizational, analytical, and problem-solving skills, with the ability to manage multiple projects and meet deadlines</li>
<li>Exceptional written and verbal communication skills, with the ability to collaborate effectively across technical and non-technical stakeholders</li>
<li>Demonstrated commitment to staying current with developments in educational technology, including AI-enabled tools, automation, and interoperability</li>
</ul>
<p></p><p>Equal Opportunity Employer / Disability / Veteran</p>
<p>
Columbia University is committed to the hiring of qualified local residents.</p></div>

Associate Director, Academic Technology Solutions

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